
JAMF Software develops the Casper Suite, providing management solutions exclusively for enterprises that work on iOS devices. JAMF Software’s brand is ranked #752 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of JAMF Software. When compared to other organizations within the Tech industry, JAMF Software is ranked #249. Among its major competitors, JAMF Software is ranked in 1st place for NPS while Pulse Secure is 2nd, and Good Technology is 3rd.

Dave Alampi serves as the Chief Marketing Officer of Jamf. Dave started at Jamf in March of 2015. Dave currently resides in Greater Minneapolis-St. Paul Area.
JAMF Software's Net Promoter Score (NPS) is a 69 with 77% Promoters, 15% Passives, and 8% Detractors. Net Promoter Score tracks whether JAMF Software's customers would recommend using the product based on a scale of -100 to 100.
| 77% | Promoters |
|---|---|
| 15% | Passives |
| 8% | Detractors |
| Summary | Date | Score |
|---|---|---|
Aug 2022 69 | Aug 2022 | 69 |
Sep 2022 71 | Sep 2022 | 71 |
Oct 2022 71 | Oct 2022 | 71 |
Nov 2022 72 | Nov 2022 | 72 |
Jan 2023 72 | Jan 2023 | 72 |
Feb 2023 70 | Feb 2023 | 70 |
Aug 2023 71 | Aug 2023 | 71 |
Dec 2023 69 | Dec 2023 | 69 |
Mar 2024 69 | Mar 2024 | 69 |
Jun 2024 69 | Jun 2024 | 69 |
Jul 2024 71 | Jul 2024 | 71 |
Oct 2025 70 | Oct 2025 | 70 |
JAMF Software is ranked first for NPS among its competitors. Pulse Secure and Good Technology come in second and third, with Xnoova coming in at #4.
![]() JAMF Software | ![]() Pulse Secure | ![]() Good Technology | ![]() Xnoova | |
| Global Ranking | #752 | #- | #- | #- |
| NPS | 69 | -11 | -100 | - |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
JAMF Software's NPS was rated 70 by Male customers on Comparably.
JAMF Software's NPS was rated 70 by Male customers on Comparably.
JAMF Software's NPS is not yet rated by Female customers.
JAMF Software's NPS was rated 86 points by Caucasian customers on Comparably.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 86 | Caucasian | 86 |
JAMF Software's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.
JAMF Software's NPS was rated the highest by customers who have used JAMF Software's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 80 | Less than 1 Year | 80 |
1 to 2 Years 79 | 1 to 2 Years | 79 |
2 to 5 Years 75 | 2 to 5 Years | 75 |
5 to 10 Years 76 | 5 to 10 Years | 76 |
Compared to its competitors, JAMF Software's NPS is rated right above Xnoova.
| COMPANY | NPS Score | |
|---|---|---|
![]() | JAMF Software | 69 |
![]() | Xnoova | N/A |
![]() | Pulse Secure | -11 |
![]() | Good Technology | -100 |
In the Tech industry, JAMF Software's NPS is rated right above Nintendo.
| COMPANY | NPS Score | |
|---|---|---|
![]() | JAMF Software | 69 |
![]() | Nintendo | 55 |
![]() | Spotify | 49 |
![]() | Apple | 48 |
![]() | Zoom Video Communications | 44 |
![]() | Netflix | 43 |
![]() | 42 | |
![]() | ROBLOX | 38 |
![]() | Peloton | 31 |
Out of the 2 JAMF Software customer reviews 2 were positive and 0 were constructive. JAMF Software customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
90% of JAMF Software users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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JAMF Software's Customer Loyalty score was rated 90 by Male customers on Comparably.
JAMF Software's Customer Loyalty score was rated 85% by Caucasian customers on Comparably.
% who answered "Yes"
JAMF Software's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.
| Summary | Age | Score |
|---|---|---|
31-35 78% | 31-35 | 78% |
36-40 100% | 36-40 | 100% |
JAMF Software's Customer Loyalty score was rated the highest by customers who have used JAMF Software's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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JAMF Software's Customer Loyalty score was rated 100% by both Education and Tech industry customers.
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Compared to its competitors, JAMF Software's Customer Loyalty score is rated right above Pulse Secure.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | JAMF Software | 90% |
![]() | Pulse Secure | 72% |
![]() | Good Technology | N/A |
![]() | Xnoova | N/A |
In the Tech industry, JAMF Software's Customer Loyalty score is rated right above ROBLOX.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | JAMF Software | 90% |
![]() | ROBLOX | 89% |
![]() | Nintendo | 89% |
![]() | Netflix | 87% |
![]() | 87% | |
![]() | Spotify | 87% |
![]() | Apple | 86% |
![]() | Zoom Video Communications | 84% |
![]() | Peloton | 82% |
JAMF Software has an overall Product Quality score of 4.6 out of 5 stars rated by its users and customers.
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JAMF Software serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. JAMF Software supports Web devices and offers products for small and medium sized businesses.
JAMF Software’s product quality score is a 4.6 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated JAMF Software's product the highest. Reviewers from the Healthcare, Hospitals and Medicine industry rated JAMF Software the lowest at 4.3.
JAMF Software's Product Quality score was rated highest by customers from the Tech industry, and rated lowest by customers from the Healthcare, Hospitals and Medicine industry.
JAMF Software's Product Quality score was rated 4.6 by Male customers on Comparably.
JAMF Software's Product Quality score was rated 4.8 stars by Caucasian customers on Comparably.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.8 | Caucasian | 4.8 |
JAMF Software's Product Quality score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.
| Summary | Age | Score |
|---|---|---|
31-35 4.5 | 31-35 | 4.5 |
36-40 4.6 | 36-40 | 4.6 |
JAMF Software's Product Quality score was rated the highest by customers who have used JAMF Software's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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JAMF Software's Product Quality score was rated the highest by Tech industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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Compared to its competitors, JAMF Software's Product Quality score is rated right above Pulse Secure, and is preceded by Good Technology.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Good Technology | 5/5 |
![]() | JAMF Software | 4.6/5 |
![]() | Pulse Secure | 3.6/5 |
![]() | Xnoova | N/A |
In the Tech industry, JAMF Software's Product Quality score is rated right above Nintendo.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | JAMF Software | 4.6/5 |
![]() | Nintendo | 4.4/5 |
![]() | Apple | 4.3/5 |
![]() | Zoom Video Communications | 4.3/5 |
![]() | Netflix | 4.2/5 |
![]() | Spotify | 4.2/5 |
![]() | 4.1/5 | |
![]() | Peloton | 4/5 |
![]() | ROBLOX | 4/5 |
JAMF Software has a value for money and ROI score of 4.4 out of 5 stars rated by its users and customers.
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JAMF Software has a pricing structure that accommodates small and medium businesses. Starting from $2/month, JAMF Software uses a subscription model.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Marketing, Advertising and Research industry. The users from the Media and Entertainment industry think that they had the lowest ROI from JAMF Software.
JAMF Software's ROI score was rated highest by customers from the Marketing, Advertising and Research industry, and rated lowest by customers from the Non-Profit industry.
JAMF Software's ROI score was rated 4.6 by Male customers on Comparably.
JAMF Software's ROI score was rated 4.8 stars by Caucasian customers on Comparably.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.8 | Caucasian | 4.8 |
JAMF Software's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.
| Summary | Age | Score |
|---|---|---|
31-35 4.4 | 31-35 | 4.4 |
36-40 4.6 | 36-40 | 4.6 |
JAMF Software's ROI score was rated the highest by customers who have used JAMF Software's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
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JAMF Software's ROI score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Non-Profit industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Compared to its competitors, JAMF Software's ROI score is rated right above Pulse Secure, and is preceded by Good Technology.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Good Technology | 5/5 |
![]() | JAMF Software | 4.4/5 |
![]() | Pulse Secure | 3.2/5 |
![]() | Xnoova | N/A |
In the Tech industry, JAMF Software's ROI score is rated right above Zoom Video Communications.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | JAMF Software | 4.4/5 |
![]() | Zoom Video Communications | 4.1/5 |
![]() | 4/5 | |
![]() | Spotify | 4/5 |
![]() | Nintendo | 4/5 |
![]() | Peloton | 4/5 |
![]() | Netflix | 4/5 |
![]() | Apple | 4/5 |
![]() | ROBLOX | 3.8/5 |
JAMF Software has an overall Customer Satisfaction score of 92 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
JAMF Software's Customer Satisfaction score was rated highest by customers ages 31-35.
JAMF Software's Customer Satisfaction score was rated 100 by Male customers on Comparably.
Very Satisfied | 75% | |
|---|---|---|
Satisfied | 25% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
JAMF Software's Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.
JAMF Software's Customer Satisfaction score was rated 100 points by customers ages 31-35 on Comparably.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31-35 | 100% |
JAMF Software's Customer Satisfaction score was rated 100 points by customers who have used JAMF Software's products/services for 5 to 10 Years.
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JAMF Software's Customer Satisfaction score was rated 100 points by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}Compared to its competitors, JAMF Software's Customer Satisfaction score is rated right above Pulse Secure.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | JAMF Software | 92% |
![]() | Pulse Secure | 75% |
![]() | Good Technology | 0% |
![]() | Xnoova | 0% |
In the Tech industry, JAMF Software's Customer Satisfaction score is rated right above Nintendo.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | JAMF Software | 92% |
![]() | Nintendo | 88% |
![]() | Netflix | 85% |
![]() | Apple | 85% |
![]() | Spotify | 85% |
![]() | 81% | |
![]() | Zoom Video Communications | 74% |
![]() | ROBLOX | 73% |
![]() | Peloton | 63% |
JAMF Software has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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301 4th Ave S, Suite 1075, Minneapolis, MN
https://www.jamf.com/
6123329054
JAMF Software's Customer Service score was rated highest by customers who have used JAMF Software's products/services for 2 to 5 Years, and rated lowest by customers ages 31-35.
JAMF Software's Customer Service score was rated 4.7 by Male customers on Comparably.
JAMF Software's Customer Service score was rated 4.8 stars by Caucasian customers on Comparably.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.8 | Caucasian | 4.8 |
JAMF Software's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.
| Summary | Age | Customer Service Score |
|---|---|---|
31-35 4.4 | 31-35 | 4.4 |
36-40 5 | 36-40 | 5 |
JAMF Software's Customer Service score was rated the highest by customers who have used JAMF Software's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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JAMF Software's Customer Service score was rated 5 stars by both Education and Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Compared to its competitors, JAMF Software's Customer Service score is rated right above Pulse Secure, and is preceded by Good Technology.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Good Technology | 5/5 |
![]() | JAMF Software | 4.5/5 |
![]() | Pulse Secure | 2.9/5 |
![]() | Xnoova | N/A |
In the Tech industry, JAMF Software's Customer Service score is rated right above Apple.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | JAMF Software | 4.5/5 |
![]() | Apple | 4.2/5 |
![]() | 4/5 | |
![]() | Zoom Video Communications | 4/5 |
![]() | Nintendo | 4/5 |
![]() | Peloton | 4/5 |
![]() | Netflix | 4/5 |
![]() | Spotify | 4/5 |
![]() | ROBLOX | 3.6/5 |
JAMF Software has a 3.6/5 stars for its overall company culture rated by their employees

JAMF Software scored a 69 for Net Promoter Score and a 17 for Employee Net Promoter Score. NPS gauges how likely a customer of JAMF Software would recommend the brand to a friend. ENPS measures how likely JAMF Software employees would recommend working at JAMF Software to a friend.
| 77% | Promoters |
|---|---|
| 15% | Passive |
| 8% | Detractors |
| 51% | Promoters |
|---|---|
| 15% | Passive |
| 34% | Detractors |
JAMF Software is ranked #752 in the Global Top 100 Brands. It ranks just behind Funko and just ahead of Meow Wolf.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
750 | ![]() | PING | ![]() | John Solheim | Consumer Goods |
751 | ![]() | Funko | ![]() | Brian Mariotti | Media and Entertainment |
752 | ![]() | JAMF Software | ![]() | Dean Hager | Tech |
753 | ![]() | Meow Wolf | ![]() | Media and Entertainment | |
754 | ![]() | Philippine Airlines | ![]() | Travel and Hospitality | |
755 | ![]() | Expeditors | ![]() | Jeffrey Musser | Automotive and Transportation |
756 | ![]() | ITW | ![]() | E. Scott Santi | Energy and Manufacturing |
JAMF Software is ranked #249 in the Tech Industry. It ranks just behind Funko and just ahead of Shippo.