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Melaleuca is

Ranked

#65

Health and Wellness Brands

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Melaleuca

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Melaleuca is ranked #65 in Health and Wellness Brands

About Melaleuca's Brand

Melaleuca manufactures and distributes a line of home and wellness products. Melaleuca’s brand is ranked #762 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Melaleuca. When compared to other organizations within the Health and Wellness industry, Melaleuca is ranked #65. Among its major competitors, Melaleuca is ranked in 3rd place for NPS while Shaklee Corp. is 1st, and Amway Corporation is 2nd.

Brand at a Glance

88%

Customer Loyalty

4.5/5

Product Quality

4.1/5

Pricing

4.2/5

Customer Service

Melaleuca CMO

Scott Hollander

Melaleuca Ranking

^#65 in Health and Wellness
^#3 / 4 of its competitors

Melaleuca NPS

Melaleuca's Net Promoter Score (NPS) is a 40 with 65% Promoters, 10% Passives, and 25% Detractors. Net Promoter Score tracks whether Melaleuca's customers would recommend using the product based on a scale of -100 to 100.

Melaleuca Overall NPS

NPS

65%	Promoters
10%	Passives
25%	Detractors

Melaleuca NPS Trend

-100

-50

100

Summary	Date	Score
Jan 2025 42	Jan 2025	42
Feb 2025 40	Feb 2025	40
Mar 2025 40	Mar 2025	40
Apr 2025 40	Apr 2025	40
May 2025 40	May 2025	40
Jul 2025 40	Jul 2025	40
Aug 2025 40	Aug 2025	40
Sep 2025 40	Sep 2025	40
Oct 2025 40	Oct 2025	40
Nov 2025 40	Nov 2025	40
Dec 2025 40	Dec 2025	40
Jan 2026 40	Jan 2026	40

How Other Brands Compare

Melaleuca is ranked third for NPS among its competitors. Shaklee Corp. and Amway Corporation come in first and second, with Yoga Works coming in at #4.

	Melaleuca	Amway Corporation	Yoga Works	Shaklee Corp.
Global Ranking	#762	#828	#-	#-
NPS	40	56	-50	70
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	-	-
Valuation Updated every 24 hours for public companies	-	-	$3.13M	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Melaleuca NPS by Gender

Male customers rated Melaleuca's NPS 5 points higher than Female customers.

Male

Melaleuca's NPS was rated 58 by Male customers on Comparably.

74%

Promoters

10%

Passives

16%

Detractors

Female

Melaleuca's NPS was rated 53 by Female customers on Comparably.

73%

Promoters

Passives

20%

Detractors

Melaleuca NPS by Ethnicity

Melaleuca's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Native American customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 47	Caucasian	47
Hispanic or Latino 85	Hispanic or Latino	85
African American/Black 75	African American/Black	75
Asian or Pacific Islander 52	Asian or Pacific Islander	52
Native American 0	Native American	0
Other 24	Other	24

Melaleuca NPS by Age

Melaleuca's NPS was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.

100

Summary

Age

Promoters

Passives

Detractors

18-25

73%

18%

26-30

71%

15%

14%

31-35

65%

29%

36-40

73%

19%

41-45

85%

15%

46-50

73%

20%

51-55

71%

11%

18%

56-60

66%

10%

24%

61-65

81%

14%

66+

75%

11%

14%

Melaleuca NPS by Usage

Melaleuca's NPS was rated the highest by customers who have used Melaleuca's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 54	Less than 1 Year	54
1 to 2 Years 41	1 to 2 Years	41
2 to 5 Years 53	2 to 5 Years	53
5 to 10 Years 57	5 to 10 Years	57
Over 10 Years 63	Over 10 Years	63

Melaleuca NPS vs. Competitors

Compared to its competitors, Melaleuca's NPS is rated right above Youngliving, and is preceded by Amway Corporation.

COMPANY		NPS Score
	Shaklee Corp.	70
	Amway Corporation	56
	Melaleuca	40
	Youngliving	18
	Yoga Works	-50

Melaleuca NPS vs Companies in Health and Wellness

In the Health and Wellness industry, Melaleuca's NPS is rated right above Glossier, and is preceded by Headspace.

COMPANY		NPS Score
	Headspace	41
	Melaleuca	40
	Glossier	38
	Colgate Palmolive	36
	Peloton	31
	Johnson & Johnson	26
	Philips	18
	CVS Health	18
	WW (formally Weight Watchers)	-11

Melaleuca Customer Reviews

Out of the 81 Melaleuca customer reviews 72 were positive and 9 were constructive. Melaleuca customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Melaleuca Customer Loyalty

88%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

88% of Melaleuca users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

88%

12%

Melaleuca Customer Loyalty Score by Gender

Female customers rated Melaleuca's Customer Loyalty score 1% higher than Male customers.

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Male

91%

Yes

Female

92%

Yes

Melaleuca Customer Loyalty Score by Ethnicity

Melaleuca's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

African American/Black

100

out of 100

Asian or Pacific Islander

100

out of 100

Native American

out of 100

Other

Melaleuca Customer Loyalty Score by Age

Melaleuca's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.

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20%

40%

60%

80%

100%

Summary	Age	Score
18-25 75%	18-25	75%
26-30 100%	26-30	100%
31-35 95%	31-35	95%
36-40 76%	36-40	76%
41-45 89%	41-45	89%
46-50 97%	46-50	97%
51-55 90%	51-55	90%
56-60 91%	56-60	91%
61-65 96%	61-65	96%
66+ 100%	66+	100%

Melaleuca Customer Loyalty Score by Usage

Melaleuca's Customer Loyalty score was rated the highest by customers who have used Melaleuca's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	83%
1 to 2 Years	89%
2 to 5 Years	93%
5 to 10 Years	98%
Over 10 Years	97%

Melaleuca Customer Loyalty Score by Industry

Melaleuca's Customer Loyalty score was rated the highest by Arts and Entertainment industry customers, and the lowest by Consumer Services industry customers.

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Tech	86%
Accounting	84%
Aerospace and Aviation	70%
Fashion and Beauty	82%
Arts and Entertainment	100%
Automotive and Transportation	100%
Banking and Financial Services	82%
Business and Consumer Services	100%
Construction	89%
Consulting	100%
Consumer Goods	85%
Consumer Services	70%
Education	91%
Events Services	100%
Government and Public Policy	100%
Healthcare, Hospitals and Medicine	88%
Hospitality	100%
Insurance	100%
Marketing, Advertising and Research	93%
Non-Profit	100%
Energy and Manufacturing	100%
Real Estate	100%
Retail	100%
Telecommunications	100%
Transportation	78%

Melaleuca Customer Loyalty vs. Competitors

Compared to its competitors, Melaleuca's Customer Loyalty score is rated right above Amway Corporation, and is preceded by Shaklee Corp..

COMPANY		Customer Loyalty Score
	Yoga Works	100%
	Shaklee Corp.	95%
	Melaleuca	88%
	Amway Corporation	87%
	Youngliving	78%

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Customer Loyalty for Other Health and Wellness Brands

In the Health and Wellness industry, Melaleuca's Customer Loyalty score is rated right above Colgate Palmolive.

COMPANY		Customer Loyalty Score
	Melaleuca	88%
	Colgate Palmolive	85%
	Peloton	82%
	Headspace	82%
	CVS Health	80%
	Johnson & Johnson	79%
	Glossier	77%
	Philips	76%
	WW (formally Weight Watchers)	73%

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Melaleuca Product Quality

4.5/5

Melaleuca has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.

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Melaleuca Product Information

Melaleuca’s product quality score is a 4.5 out of 5 as rated by its users and customers. Reviewers from the Automotive and Transportation industry rated Melaleuca's product the highest.

Website: http://www.melaleuca.com/about/melaleuca

Company Size: 501-1,000 Employees

Industry

Tech

Healthcare

Quick Insights into Melaleuca Product Quality

Melaleuca's Product Quality score was rated highest by customers from the Automotive and Transportation industry, and rated lowest by customers from the Accounting industry.

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Ranked Melaleuca Product Quality the Highest

Automotive and Transportation	5
61-65	4.8
Hispanic or Latino	4.8

Ranked Melaleuca Product Quality the Lowest

31-35	4.2
Native American	4.2
Accounting	3.6

Melaleuca Product Quality Score by Gender

Melaleuca's Product Quality score was rated 4.6 by both Female and Male customers on Comparably.

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Male

4.6/5

Female

4.6/5

Melaleuca Product Quality Score by Ethnicity

Melaleuca's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Native American customers.

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Summary	Ethnicity	Score
Caucasian 4.5	Caucasian	4.5
Hispanic or Latino 4.8	Hispanic or Latino	4.8
African American/Black 4.7	African American/Black	4.7
Asian or Pacific Islander 4.5	Asian or Pacific Islander	4.5
Native American 4.2	Native American	4.2
Other 4.3	Other	4.3

Melaleuca Product Quality Score by Age

Melaleuca's Product Quality score was rated the highest by customers ages 61-65, and the lowest by customers ages 31-35.

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Summary	Age	Score
18-25 4.4	18-25	4.4
26-30 4.5	26-30	4.5
31-35 4.2	31-35	4.2
36-40 4.4	36-40	4.4
41-45 4.7	41-45	4.7
46-50 4.4	46-50	4.4
51-55 4.7	51-55	4.7
56-60 4.7	56-60	4.7
61-65 4.8	61-65	4.8
66+ 4.7	66+	4.7

Melaleuca Product Quality Score by Usage

Melaleuca's Product Quality score was rated the highest by customers who have used Melaleuca's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	4.6
1 to 2 Years	4.5
2 to 5 Years	4.4
5 to 10 Years	4.7
Over 10 Years	4.7

Melaleuca Product Quality Score by Industry

Melaleuca's Product Quality score was rated the highest by Automotive and Transportation industry customers, and the lowest by Accounting industry customers.

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Tech	4.6
Accounting	3.6
Aerospace and Aviation	4.6
Fashion and Beauty	4.3
Arts and Entertainment	4.6
Automotive and Transportation	5
Banking and Financial Services	4.1
Business and Consumer Services	5
Construction	4.7
Consulting	5
Consumer Goods	5
Consumer Services	4.6
Education	4.4
Events Services	5
Government and Public Policy	4.6
Healthcare, Hospitals and Medicine	4.8
Hospitality	4.4
Insurance	5
Marketing, Advertising and Research	4.6
Non-Profit	5
Energy and Manufacturing	4.6
Real Estate	5
Retail	4.8
Telecommunications	4.6
Transportation	4.5

Melaleuca Product Quality vs. Competitors

Compared to its competitors, Melaleuca's Product Quality score is rated right above Yoga Works, and is preceded by Amway Corporation.

COMPANY		Product Quality Score
	Shaklee Corp.	4.6/5
	Amway Corporation	4.5/5
	Melaleuca	4.5/5
	Yoga Works	4.5/5
	Youngliving	3.9/5

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Product Quality for Other Health and Wellness Brands

In the Health and Wellness industry, Melaleuca's Product Quality score is rated right above Headspace.

COMPANY		Product Quality Score
	Melaleuca	4.5/5
	Headspace	4.3/5
	Glossier	4.3/5
	Colgate Palmolive	4.2/5
	Peloton	4/5
	Johnson & Johnson	4/5
	Philips	3.8/5
	CVS Health	3.5/5
	WW (formally Weight Watchers)	3.1/5

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Melaleuca Pricing

Melaleuca ROI & Value For Money

4.1/5

Melaleuca has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.

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Melaleuca Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Consulting industry. The users from the Accounting industry think that they had the lowest ROI from Melaleuca.

Quick Insights into Melaleuca ROI

Melaleuca's ROI score was rated highest by customers from the Consulting industry, and rated lowest by customers from the Accounting industry.

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Ranked Melaleuca ROI the Highest

Consulting	5
Hispanic or Latino	4.6
5 to 10 Years	4.5

Ranked Melaleuca ROI the Lowest

2 to 5 Years	4
Native American	3.8
Accounting	3.2

Melaleuca ROI Score by Gender

Male customers rated Melaleuca's ROI score 0.2 stars higher than Female customers.

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Male

4.4/5

Female

4.2/5

Melaleuca ROI Score by Ethnicity

Melaleuca's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Native American customers.

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Summary	Ethnicity	Score
Caucasian 4.1	Caucasian	4.1
Hispanic or Latino 4.6	Hispanic or Latino	4.6
African American/Black 4.5	African American/Black	4.5
Asian or Pacific Islander 4.5	Asian or Pacific Islander	4.5
Native American 3.8	Native American	3.8
Other 3.9	Other	3.9

Melaleuca ROI Score by Age

Melaleuca's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 46-50.

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Summary	Age	Score
18-25 4.1	18-25	4.1
26-30 4.3	26-30	4.3
31-35 4.2	31-35	4.2
36-40 4.2	36-40	4.2
41-45 4.4	41-45	4.4
46-50 4.1	46-50	4.1
51-55 4.2	51-55	4.2
56-60 4.3	56-60	4.3
61-65 4.4	61-65	4.4
66+ 4.4	66+	4.4

Melaleuca ROI Score by Usage

Melaleuca's ROI score was rated the highest by customers who have used Melaleuca's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	4.3
1 to 2 Years	4.2
2 to 5 Years	4
5 to 10 Years	4.5
Over 10 Years	4.4

Melaleuca ROI Score by Industry

Melaleuca's ROI score was rated the highest by Consulting industry customers, and the lowest by Accounting industry customers.

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Tech	4.3
Accounting	3.2
Aerospace and Aviation	4
Fashion and Beauty	4.1
Arts and Entertainment	3.6
Automotive and Transportation	4.9
Banking and Financial Services	3.8
Business and Consumer Services	4.9
Construction	4.5
Consulting	5
Consumer Goods	4.6
Consumer Services	3.8
Education	4.1
Events Services	4.8
Government and Public Policy	3.8
Healthcare, Hospitals and Medicine	4.5
Hospitality	4.4
Insurance	4.9
Marketing, Advertising and Research	4.3
Non-Profit	5
Energy and Manufacturing	4.1
Real Estate	4.7
Retail	4.8
Telecommunications	4.1
Transportation	4.1

Melaleuca Pricing vs. Competitors

Compared to its competitors, Melaleuca's ROI score is rated right above Youngliving, and is preceded by Amway Corporation.

COMPANY		Pricing Score
	Shaklee Corp.	4.4/5
	Amway Corporation	4.3/5
	Melaleuca	4.1/5
	Youngliving	3.5/5
	Yoga Works	3/5

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ROI for Other Health and Wellness Brands

In the Health and Wellness industry, Melaleuca's ROI score is rated right above Peloton.

COMPANY		Pricing Score
	Melaleuca	4.1/5
	Peloton	4/5
	Colgate Palmolive	4/5
	Headspace	3.9/5
	Glossier	3.9/5
	Johnson & Johnson	3.9/5
	Philips	3.6/5
	CVS Health	3.4/5
	WW (formally Weight Watchers)	2.8/5

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Melaleuca Customer Satisfaction (CSAT)

Melaleuca Customer Satisfaction (CSAT) Score

83 / 100

Melaleuca has an overall Customer Satisfaction score of 83 rated by its users and customers.

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Very Satisfied	66%
Satisfied	17%
Neither Satisfied nor Dissatisfied	7%
Dissatisfied	4%
Very Dissatisfied	6%

Very Satisfied

66%

Satisfied

17%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Melaleuca Customer Satisfaction

Melaleuca's Customer Satisfaction score was rated highest by customers from the Aerospace and Aviation industry, and rated lowest by Other customers.

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Ranked Melaleuca Customer Satisfaction the Highest

Aerospace and Aviation	100%
Hispanic or Latino	100%
Over 10 Years	93%

Ranked Melaleuca Customer Satisfaction the Lowest

18-25	72%
Fashion and Beauty	67%
Other	64%

Melaleuca Customer Satisfaction Score by Gender

Female customers rated Melaleuca's Customer Satisfaction score 8 points higher than Male customers.

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80 / 100

Male

	Very Satisfied	70%
	Satisfied	10%
	Neither Satisfied nor Dissatisfied	10%
	Dissatisfied	7%
	Very Dissatisfied	3%

88 / 100

Female

	Very Satisfied	72%
	Satisfied	16%
	Neither Satisfied nor Dissatisfied	4%
	Dissatisfied	4%
	Very Dissatisfied	4%

Melaleuca Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Melaleuca's Customer Satisfaction (CSAT) score was rated 86% according to Caucasian users and customers.

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86 / 100

Very Satisfied	72%
Satisfied	14%
Neither Satisfied nor Dissatisfied	4%
Dissatisfied	6%
Very Dissatisfied	4%

Very Satisfied

72%

Satisfied

14%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Hispanic or Latino

Melaleuca's Customer Satisfaction (CSAT) score was rated 100% according to Hispanic or Latino users and customers.

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100 / 100

Very Satisfied	89%
Satisfied	11%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

89%

Satisfied

11%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to African American/Black

Melaleuca's Customer Satisfaction (CSAT) score was rated 93% according to African American/Black users and customers.

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93 / 100

Very Satisfied	71%
Satisfied	22%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	7%
Very Dissatisfied	0%

Very Satisfied

71%

Satisfied

22%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

Melaleuca's Customer Satisfaction (CSAT) score was rated 82% according to Asian or Pacific Islander users and customers.

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82 / 100

Very Satisfied	64%
Satisfied	18%
Neither Satisfied nor Dissatisfied	18%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

64%

Satisfied

18%

Neither Satisfied nor Dissatisfied

18%

Dissatisfied

Very Dissatisfied

CSAT according to Native American

Melaleuca's Customer Satisfaction (CSAT) score was rated 67% according to Native American users and customers.

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67 / 100

Very Satisfied	50%
Satisfied	17%
Neither Satisfied nor Dissatisfied	17%
Dissatisfied	0%
Very Dissatisfied	16%

Very Satisfied

50%

Satisfied

17%

Neither Satisfied nor Dissatisfied

17%

Dissatisfied

Very Dissatisfied

16%

CSAT according to Other

Melaleuca's Customer Satisfaction (CSAT) score was rated 64% according to Other users and customers.

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64 / 100

Very Satisfied	55%
Satisfied	9%
Neither Satisfied nor Dissatisfied	18%
Dissatisfied	9%
Very Dissatisfied	9%

Very Satisfied

55%

Satisfied

Neither Satisfied nor Dissatisfied

18%

Dissatisfied

Very Dissatisfied

Melaleuca Customer Satisfaction Score by Age

Melaleuca's Customer Satisfaction score was rated the highest by customers ages 56-60, and the lowest by customers ages 18-25.

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100

Breakdown

Age

Score

18-25

72%

26-30

88%

31-35

86%

36-40

81%

41-45

90%

46-50

78%

51-55

86%

56-60

91%

61-65

83%

66+

90%

Melaleuca Customer Satisfaction Score by Usage

Melaleuca's Customer Satisfaction score was rated the highest by customers who have used Melaleuca's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	86
1 to 2 Years	77
2 to 5 Years	87
5 to 10 Years	88
Over 10 Years	93

Melaleuca Customer Satisfaction Score by Industry

Melaleuca's Customer Satisfaction score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Fashion and Beauty industry customers.

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	"title": "Melaleuca Customer Satisfaction Score by Industry",
	"text": "Melaleuca's Customer Satisfaction score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Fashion and Beauty industry customers.",
	"bars": [
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			"label": "Tech",
			"groupId": 104,
			"score": 85,
			"stars": 0,
			"csatScore": 85,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Tech customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 85
		},
		{
			"label": "Accounting",
			"groupId": 495,
			"score": 78,
			"stars": 0,
			"csatScore": 78,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Accounting customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 78
		},
		{
			"label": "Aerospace and Aviation",
			"groupId": 496,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Aerospace and Aviation customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Fashion and Beauty",
			"groupId": 497,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Fashion and Beauty customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Arts and Entertainment",
			"groupId": 499,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Arts and Entertainment customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Banking and Financial Services",
			"groupId": 501,
			"score": 80,
			"stars": 0,
			"csatScore": 80,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Banking and Financial Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 80
		},
		{
			"label": "Business and Consumer Services",
			"groupId": 504,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Business and Consumer Services customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Construction",
			"groupId": 510,
			"score": 84,
			"stars": 0,
			"csatScore": 84,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Construction customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 84
		},
		{
			"label": "Consulting",
			"groupId": 511,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Consulting customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Consumer Goods",
			"groupId": 513,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Consumer Goods customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 75
		},
		{
			"label": "Consumer Services",
			"groupId": 514,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Consumer Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Education",
			"groupId": 515,
			"score": 78,
			"stars": 0,
			"csatScore": 78,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Education customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 78
		},
		{
			"label": "Healthcare, Hospitals and Medicine",
			"groupId": 522,
			"score": 92,
			"stars": 0,
			"csatScore": 92,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Healthcare, Hospitals and Medicine customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 92
		},
		{
			"label": "Insurance",
			"groupId": 526,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Insurance customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Marketing, Advertising and Research",
			"groupId": 535,
			"score": 89,
			"stars": 0,
			"csatScore": 89,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Marketing, Advertising and Research customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 89
		},
		{
			"label": "Non-Profit",
			"groupId": 540,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Non-Profit customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Energy and Manufacturing",
			"groupId": 541,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Energy and Manufacturing customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Real Estate",
			"groupId": 554,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Real Estate customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Retail",
			"groupId": 559,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Melaleuca's Customer Satisfaction score is  rated by Retail customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		}
	]
}

Tech	85
Accounting	78
Aerospace and Aviation	100
Fashion and Beauty	67
Arts and Entertainment	67
Banking and Financial Services	80
Business and Consumer Services	100
Construction	84
Consulting	100
Consumer Goods	75
Consumer Services	67
Education	78
Healthcare, Hospitals and Medicine	92
Insurance	100
Marketing, Advertising and Research	89
Non-Profit	100
Energy and Manufacturing	100
Real Estate	100
Retail	100

Melaleuca Customer Satisfaction vs. Competitors

Compared to its competitors, Melaleuca's Customer Satisfaction score is rated right above Youngliving, and is preceded by Amway Corporation.

COMPANY		Customer Satisfaction (CSAT) Score
	Shaklee Corp.	86%
	Amway Corporation	83%
	Melaleuca	83%
	Youngliving	77%
	Yoga Works	50%

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Customer Satisfaction for Other Health and Wellness Brands

In the Health and Wellness industry, Melaleuca's Customer Satisfaction score is rated right above Colgate Palmolive, and is preceded by Headspace.

COMPANY		Customer Satisfaction (CSAT) Score
	Headspace	84%
	Melaleuca	83%
	Colgate Palmolive	83%
	Glossier	79%
	Johnson & Johnson	78%
	Philips	74%
	CVS Health	68%
	Peloton	63%
	WW (formally Weight Watchers)	46%

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Melaleuca Customer Service

4.2/5

Melaleuca has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.

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About Melaleuca's Customer Service

Address

Idaho Falls, ID

Website

http://www.melaleuca.com/about/melaleuca

Quick Insights into Melaleuca Customer Service

Melaleuca's Customer Service score was rated highest by customers from the Business and Consumer Services industry, and rated lowest by customers from the Banking and Financial Services industry.

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Ranked Melaleuca Customer Service the Highest

Business and Consumer Services	5
African American/Black	4.7
66+	4.6

Ranked Melaleuca Customer Service the Lowest

18-25	3.9
Native American	3.6
Banking and Financial Services	3.2

Melaleuca Customer Service Score by Gender

Melaleuca's Customer Service score was rated 4.4 by both Female and Male customers on Comparably.

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Male

4.4/5

Female

4.4/5

Melaleuca Customer Service Score by Ethnicity

Melaleuca's Customer Service score was rated the highest by African American/Black customers, and the lowest by Native American customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 4.3	Caucasian	4.3
Hispanic or Latino 4.7	Hispanic or Latino	4.7
African American/Black 4.7	African American/Black	4.7
Asian or Pacific Islander 4.5	Asian or Pacific Islander	4.5
Native American 3.6	Native American	3.6
Other 4	Other	4

Melaleuca Customer Service Score by Age

Melaleuca's Customer Service score was rated the highest by customers ages 66+, and the lowest by customers ages 18-25.

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100

Summary	Age	Customer Service Score
18-25 3.9	18-25	3.9
26-30 4.3	26-30	4.3
31-35 4.2	31-35	4.2
36-40 4.2	36-40	4.2
41-45 4.5	41-45	4.5
46-50 4.2	46-50	4.2
51-55 4.5	51-55	4.5
56-60 4.5	56-60	4.5
61-65 4.5	61-65	4.5
66+ 4.6	66+	4.6

Melaleuca Customer Service Score by Usage

Melaleuca's Customer Service score was rated the highest by customers who have used Melaleuca's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	4.4
1 to 2 Years	4.3
2 to 5 Years	4.2
5 to 10 Years	4.4
Over 10 Years	4.6

Melaleuca Customer Service Score by Industry

Melaleuca's Customer Service score was rated the highest by Business and Consumer Services industry customers, and the lowest by Banking and Financial Services industry customers.

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Tech	4.1
Accounting	3.3
Aerospace and Aviation	4
Fashion and Beauty	4.5
Arts and Entertainment	3.8
Automotive and Transportation	4.6
Banking and Financial Services	3.2
Business and Consumer Services	5
Construction	4.5
Consulting	5
Consumer Goods	4.2
Consumer Services	4.6
Education	4.4
Events Services	5
Government and Public Policy	5
Healthcare, Hospitals and Medicine	4.6
Hospitality	4.4
Insurance	4.9
Marketing, Advertising and Research	4.2
Non-Profit	5
Energy and Manufacturing	4
Real Estate	5
Retail	4.8
Telecommunications	4.8
Transportation	4.4

Melaleuca Customer Service vs. Competitors

Compared to its competitors, Melaleuca's Customer Service score is rated right above Youngliving, and is preceded by Amway Corporation.

COMPANY		Customer Service Score
	Shaklee Corp.	4.4/5
	Amway Corporation	4.4/5
	Melaleuca	4.2/5
	Youngliving	3.9/5
	Yoga Works	2.7/5

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Customer Service for Other Health and Wellness Brands

In the Health and Wellness industry, Melaleuca's Customer Service score is rated right above Glossier.

COMPANY		Customer Service Score
	Melaleuca	4.2/5
	Glossier	4.2/5
	Peloton	4/5
	Colgate Palmolive	4/5
	Johnson & Johnson	4/5
	Headspace	3.9/5
	Philips	3.7/5
	CVS Health	3.7/5
	WW (formally Weight Watchers)	3/5

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Melaleuca as an Employer

4.5/5

Melaleuca has a 4.5/5 stars for its overall company culture rated by their employees

top

CEO of Melaleuca

Frank VanderSloot

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Melaleuca scored a 40 for Net Promoter Score and a 28 for Employee Net Promoter Score. NPS gauges how likely a customer of Melaleuca would recommend the brand to a friend. ENPS measures how likely Melaleuca employees would recommend working at Melaleuca to a friend.

Net Promoter Score

NPS Score

65%	Promoters
10%	Passive
25%	Detractors

Employee Net Promoter Score

eNPS Score

54%	Promoters
20%	Passive
26%	Detractors

Global Ranking Snapshot

Melaleuca is ranked #762 in the Global Top 100 Brands. It ranks just behind BioFire Diagnostics and just ahead of GoodRx.

RANK			INDUSTRY
760	GoNoodle	KC Estenson	Health and Wellness
761	BioFire Diagnostics	Randy Rasmussen	Health and Wellness
762	Melaleuca	Frank VanderSloot	Health and Wellness
763	GoodRx	Doug Hirsch / Trevor Bezdek	Health and Wellness
764	L.L. Bean	Stephen Smith	Retail
765	Wrigley	Surinder Kumar	Consumer Goods
766	Bank OZK	George Gleason	Banking and Financial Services

Health and Wellness Ranking Snapshot

Melaleuca is ranked #65 in the Health and Wellness Industry. It ranks just behind BioFire Diagnostics and just ahead of GoodRx.

RANK		Location
63	GoNoodle	Nashville, TN
64	BioFire Diagnostics	Salt Lake City, UT
65	Melaleuca	Idaho Falls, ID
66	GoodRx	Santa Monica, CA
67	Osmosis	Kaysville, UT
68	Boehringer Ingelheim	Ridgefield, CT
69	CooperVision	Fairport, NY