GoodRx NPS & Customer Reviews | Comparably
GoodRx is
Ranked
#66
in
Health and Wellness Brands
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GoodRx is ranked #66 in Health and Wellness Brands

About GoodRx's Brand

GoodRx believes prescription drugs should be affordable and convenient for everyone. GoodRx’s brand is ranked #763 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of GoodRx. When compared to other organizations within the Health and Wellness industry, GoodRx is ranked #66. Among its major competitors, GoodRx is ranked in 1st place for NPS while NimbleRx is 2nd, and China Jo-Jo Drugstores is 3rd. Overall, GoodRx has a neutral social sentiment, when analyzing social media channels and online mentions.

Brand at a Glance

77%
Customer Loyalty
4.1/5
Product Quality
4.1/5
Pricing
4.2/5
Customer Service

GoodRx Ranking

GoodRx NPS

GoodRx's Net Promoter Score (NPS) is a 46 with 65% Promoters, 16% Passives, and 19% Detractors. Net Promoter Score tracks whether GoodRx's customers would recommend using the product based on a scale of -100 to 100.

GoodRx Overall NPS

46
NPS
65%Promoters
16%Passives
19%Detractors
GoodRx Overall NPS

GoodRx NPS Trend

-100
-50
0
50
100
Feb 2024
48
Feb 202448
Mar 2024
48
Mar 202448
Apr 2024
48
Apr 202448
Jul 2024
48
Jul 202448
Dec 2024
48
Dec 202448
Feb 2025
46
Feb 202546
Mar 2025
46
Mar 202546
Jul 2025
46
Jul 202546
Sep 2025
46
Sep 202546
Nov 2025
47
Nov 202547
Dec 2025
47
Dec 202547
Jan 2026
47
Jan 202647

How Other Brands Compare

GoodRx is ranked first for NPS among its competitors. NimbleRx and China Jo-Jo Drugstores come in second and third, with FSAstore.com coming in at #4.

GoodRx's Logo
GoodRx
NimbleRx's Logo
NimbleRx
China Jo-Jo Drugstores' Logo
China Jo-Jo Drugstores
FSAstore.com's Logo
FSAstore.com
Global Ranking#763#-#-#-
NPS46-100--
Social Sentiment Calculated by analyzing social media and other online mentionsNeutralNeutral-Neutral
Valuation Updated every 24 hours for public companies-$85.00M$48.43M-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

GoodRx NPS by Gender

Male customers rated GoodRx's NPS 24 points higher than Female customers.

Male

66

GoodRx's NPS was rated 66 by Male customers on Comparably.

79%
Promoters
8%
Passives
13%
Detractors

Female

42

GoodRx's NPS was rated 42 by Female customers on Comparably.

63%
Promoters
16%
Passives
21%
Detractors

GoodRx NPS by Ethnicity

GoodRx's NPS was rated the highest by African American/Black customers, and the lowest by Other customers.

-100
-50
0
50
100
Caucasian
52
Caucasian52
African American/Black
80
African American/Black80
Asian or Pacific Islander
80
Asian or Pacific Islander80
Other
0
Other0

GoodRx NPS by Age

GoodRx's NPS was rated the highest by customers ages 61-65, and the lowest by customers ages 56-60.

0
20
40
60
80
100
Promoters
67%
Passives
33%
Detractors
0%
26-3067%33%0%
Promoters
50%
Passives
25%
Detractors
25%
31-3550%25%25%
Promoters
70%
Passives
0%
Detractors
30%
36-4070%0%30%
Promoters
60%
Passives
40%
Detractors
0%
41-4560%40%0%
Promoters
67%
Passives
33%
Detractors
0%
46-5067%33%0%
Promoters
75%
Passives
0%
Detractors
25%
51-5575%0%25%
Promoters
50%
Passives
0%
Detractors
50%
56-6050%0%50%
Promoters
78%
Passives
22%
Detractors
0%
61-6578%22%0%
Promoters
83%
Passives
6%
Detractors
11%
66+83%6%11%

GoodRx NPS by Usage

GoodRx's NPS was rated the highest by customers who have used GoodRx's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

-100
-50
0
50
100
Less than 1 Year
46
Less than 1 Year46
1 to 2 Years
21
1 to 2 Years21
2 to 5 Years
56
2 to 5 Years56
5 to 10 Years
100
5 to 10 Years100
Over 10 Years
83
Over 10 Years83

GoodRx NPS vs. Competitors

Compared to its competitors, GoodRx's NPS is rated right above China Jo-Jo Drugstores.

GoodRx NPS vs Companies in Health and Wellness

In the Health and Wellness industry, GoodRx's NPS is rated right above Headspace.

GoodRx Customer Reviews

Out of the 8 GoodRx customer reviews 8 were positive and 0 were constructive. GoodRx customer reviews reflect that all customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
not really sure. Thank you.
What do you value most about this brand?
Consistent value for senior citizens
What do you value most about this brand?
Love it yes I do
What do you value most about this brand?
Good discounts & good service
What do you value most about this brand?
the various discount prices offered

GoodRx Customer Loyalty

77%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

77% of GoodRx users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

77
77%
23
23%
GoodRx Customer Loyalty

GoodRx Customer Loyalty Score by Gender

Male customers rated GoodRx's Customer Loyalty score 2% higher than Female customers.

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Male
78%
Yes
Female
76%
Yes

GoodRx Customer Loyalty Score by Ethnicity

GoodRx's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

% who answered "Yes"

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78
out of 100
Caucasian
64
out of 100
African American/Black
100
out of 100
Asian or Pacific Islander
64
out of 100
Other

GoodRx Customer Loyalty Score by Age

GoodRx's Customer Loyalty score was rated the highest by customers ages 61-65, and the lowest by customers ages 56-60.

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0
20%
40%
60%
80%
100%
26-30
70%
26-3070%
31-35
55%
31-3555%
36-40
73%
36-4073%
41-45
82%
41-4582%
46-50
70%
46-5070%
51-55
78%
51-5578%
56-60
40%
56-6040%
61-65
90%
61-6590%
66+
90%
66+90%

GoodRx Customer Loyalty Score by Usage

GoodRx's Customer Loyalty score was rated the highest by customers who have used GoodRx's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
65%
1 to 2 Years
68%
2 to 5 Years
78%
5 to 10 Years
100%
Over 10 Years
85%

GoodRx Customer Loyalty Score by Industry

GoodRx's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech
67%
Accounting
82%
Banking and Financial Services
70%
Healthcare, Hospitals and Medicine
72%

GoodRx Customer Loyalty vs. Competitors

Compared to its competitors, GoodRx's Customer Loyalty score is rated right above NimbleRx.

COMPANYCustomer Loyalty Score
GoodRx77%
NimbleRx10%
China Jo-Jo DrugstoresN/A
FSAstore.comN/A

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GoodRx's Logo
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Customer Loyalty for Other Health and Wellness Brands

In the Health and Wellness industry, GoodRx's Customer Loyalty score is rated right above Glossier, and is preceded by Johnson & Johnson.

Unlock GoodRx Customer Loyalty vs. Companies in Health and Wellness Data

GoodRx's Logo
VS
Colgate Palmolive's Logo
Peloton's Logo
Headspace's Logo
CVS Health's Logo
Johnson & Johnson's Logo
Glossier's Logo
Philips' Logo
WW (formally Weight Watchers) Logo

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GoodRx Product Quality

4.1/5

GoodRx has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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GoodRx Product Information

GoodRx’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated GoodRx's product the highest. Reviewers from the Banking and Financial Services industry rated GoodRx the lowest at 3.5.

Website
http://www.goodrx.com
Company Size
501-1,000 Employees

Industry

Tech
Healthcare
SaaS

Quick Insights into GoodRx Product Quality

GoodRx's Product Quality score was rated highest by customers ages 46-50, and rated lowest by customers ages 31-35.

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Ranked GoodRx Product Quality the Highest

46-50
5
5 to 10 Years
4.9
Accounting
4.8

Ranked GoodRx Product Quality the Lowest

Banking and Financial Services
3.5
Other
3
31-35
2.7

GoodRx Product Quality Score by Gender

Male customers rated GoodRx's Product Quality score 0.3 stars higher than Female customers.

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Male

4.2/5

Female

3.9/5

GoodRx Product Quality Score by Ethnicity

GoodRx's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
4.2
Caucasian4.2
African American/Black
3.8
African American/Black3.8
Asian or Pacific Islander
4.8
Asian or Pacific Islander4.8
Other
3
Other3

GoodRx Product Quality Score by Age

GoodRx's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.

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0
1
2
3
4
5
26-30
3.5
26-303.5
31-35
2.7
31-352.7
36-40
3.7
36-403.7
41-45
4.6
41-454.6
46-50
5
46-505
51-55
4.7
51-554.7
56-60
2.9
56-602.9
61-65
4.6
61-654.6
66+
4.6
66+4.6

GoodRx Product Quality Score by Usage

GoodRx's Product Quality score was rated the highest by customers who have used GoodRx's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
4
1 to 2 Years
3.7
2 to 5 Years
3.9
5 to 10 Years
4.9
Over 10 Years
4.8

GoodRx Product Quality Score by Industry

GoodRx's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Banking and Financial Services industry customers.

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Tech
4.2
Accounting
4.8
Banking and Financial Services
3.5
Healthcare, Hospitals and Medicine
3.7

GoodRx Product Quality vs. Competitors

Compared to its competitors, GoodRx's Product Quality score is rated right above NimbleRx.

COMPANYProduct Quality Score
GoodRx4.1/5
NimbleRx1.5/5
China Jo-Jo DrugstoresN/A
FSAstore.comN/A

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NimbleRx's Logo
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Product Quality for Other Health and Wellness Brands

In the Health and Wellness industry, GoodRx's Product Quality score is rated right above Peloton, and is preceded by Colgate Palmolive.

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GoodRx's Logo
VS
Headspace's Logo
Glossier's Logo
Colgate Palmolive's Logo
Peloton's Logo
Johnson & Johnson's Logo
Philips' Logo
CVS Health's Logo
WW (formally Weight Watchers) Logo

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GoodRx Pricing

GoodRx ROI & Value For Money

4.1/5

GoodRx has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.

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GoodRx Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Banking and Financial Services industry. The users from the Healthcare, Hospitals and Medicine industry think that they had the lowest ROI from GoodRx.

Quick Insights into GoodRx ROI

GoodRx's ROI score was rated highest by customers from the Banking and Financial Services industry, and rated lowest by Other customers.

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Ranked GoodRx ROI the Highest

Banking and Financial Services
5
5 to 10 Years
4.9
51-55
4.7

Ranked GoodRx ROI the Lowest

Healthcare, Hospitals and Medicine
3.7
56-60
3
Other
2.9

GoodRx ROI Score by Gender

Male customers rated GoodRx's ROI score 0.1 stars higher than Female customers.

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Male

4.2/5

Female

4.1/5

GoodRx ROI Score by Ethnicity

GoodRx's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
4.3
Caucasian4.3
African American/Black
4.3
African American/Black4.3
Asian or Pacific Islander
4.4
Asian or Pacific Islander4.4
Other
2.9
Other2.9

GoodRx ROI Score by Age

GoodRx's ROI score was rated the highest by customers ages 51-55, and the lowest by customers ages 56-60.

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0
1
2
3
4
5
26-30
4.1
26-304.1
31-35
3.5
31-353.5
36-40
4.1
36-404.1
41-45
4.5
41-454.5
46-50
4.1
46-504.1
51-55
4.7
51-554.7
56-60
3
56-603
61-65
4.5
61-654.5
66+
4.5
66+4.5

GoodRx ROI Score by Usage

GoodRx's ROI score was rated the highest by customers who have used GoodRx's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
4
1 to 2 Years
3.8
2 to 5 Years
4.2
5 to 10 Years
4.9
Over 10 Years
4.7

GoodRx ROI Score by Industry

GoodRx's ROI score was rated the highest by Banking and Financial Services industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Tech
3.9
Accounting
4.4
Banking and Financial Services
5
Healthcare, Hospitals and Medicine
3.7

GoodRx Pricing vs. Competitors

Compared to its competitors, GoodRx's ROI score is rated right above NimbleRx.

COMPANYPricing Score
GoodRx4.1/5
NimbleRx1.5/5
China Jo-Jo DrugstoresN/A
FSAstore.comN/A

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ROI for Other Health and Wellness Brands

In the Health and Wellness industry, GoodRx's ROI score is rated right above Peloton.

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GoodRx's Logo
VS
Peloton's Logo
Colgate Palmolive's Logo
Headspace's Logo
Glossier's Logo
Johnson & Johnson's Logo
Philips' Logo
CVS Health's Logo
WW (formally Weight Watchers) Logo

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GoodRx Customer Satisfaction (CSAT)

GoodRx Customer Satisfaction (CSAT) Score

73 / 100

GoodRx has an overall Customer Satisfaction score of 73 rated by its users and customers.

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Very Satisfied46%
Satisfied27%
Neither Satisfied nor Dissatisfied9%
Dissatisfied5%
Very Dissatisfied13%
Very Satisfied
46%
Satisfied
27%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
5%
Very Dissatisfied
13%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into GoodRx Customer Satisfaction

GoodRx's Customer Satisfaction score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers ages 56-60.

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Ranked GoodRx Customer Satisfaction the Highest

Asian or Pacific Islander
100%
Over 10 Years
100%
66+
93%

Ranked GoodRx Customer Satisfaction the Lowest

1 to 2 Years
56%
Tech
34%
56-60
25%

GoodRx Customer Satisfaction Score by Gender

Male customers rated GoodRx's Customer Satisfaction score 19 points higher than Female customers.

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87 / 100
Male
Very Satisfied
67%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
13%
68 / 100
Female
Very Satisfied
43%
Satisfied
25%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
11%
Very Dissatisfied
14%

GoodRx Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

GoodRx's Customer Satisfaction (CSAT) score was rated 79% according to Caucasian users and customers.

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79 / 100
Very Satisfied58%
Satisfied21%
Neither Satisfied nor Dissatisfied4%
Dissatisfied4%
Very Dissatisfied13%
Very Satisfied
58%
Satisfied
21%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
4%
Very Dissatisfied
13%

CSAT according to African American/Black

GoodRx's Customer Satisfaction (CSAT) score was rated 60% according to African American/Black users and customers.

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60 / 100
Very Satisfied60%
Satisfied0%
Neither Satisfied nor Dissatisfied20%
Dissatisfied20%
Very Dissatisfied0%
Very Satisfied
60%
Satisfied
0%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
20%
Very Dissatisfied
0%

CSAT according to Asian or Pacific Islander

GoodRx's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.

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100 / 100
Very Satisfied60%
Satisfied40%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
60%
Satisfied
40%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Other

GoodRx's Customer Satisfaction (CSAT) score was rated 60% according to Other users and customers.

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60 / 100
Very Satisfied40%
Satisfied20%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied40%
Very Satisfied
40%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
40%

GoodRx Customer Satisfaction Score by Age

GoodRx's Customer Satisfaction score was rated the highest by customers ages 66+, and the lowest by customers ages 56-60.

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0
20
40
60
80
100
31-35 CSAT Score
80%
Very Satisfied
40%
Satisfied
40%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
20%
31-3580%
36-40 CSAT Score
75%
Very Satisfied
0%
Satisfied
75%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
25%
36-4075%
41-45 CSAT Score
67%
Very Satisfied
0%
Satisfied
67%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%
41-4567%
56-60 CSAT Score
25%
Very Satisfied
25%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
25%
Very Dissatisfied
50%
56-6025%
61-65 CSAT Score
75%
Very Satisfied
50%
Satisfied
25%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
0%
61-6575%
66+ CSAT Score
93%
Very Satisfied
80%
Satisfied
13%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
7%
66+93%

GoodRx Customer Satisfaction Score by Usage

GoodRx's Customer Satisfaction score was rated the highest by customers who have used GoodRx's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
80
1 to 2 Years
56
2 to 5 Years
63
5 to 10 Years
86
Over 10 Years
100

GoodRx Customer Satisfaction Score by Industry

GoodRx's Customer Satisfaction score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Tech industry customers.

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Tech
34
Healthcare, Hospitals and Medicine
57

GoodRx Customer Satisfaction vs. Competitors

Compared to its competitors, GoodRx's Customer Satisfaction score is rated right above NimbleRx.

COMPANYCustomer Satisfaction (CSAT) Score
GoodRx73%
NimbleRx0%
China Jo-Jo Drugstores0%
FSAstore.com0%

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GoodRx's Logo
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Customer Satisfaction for Other Health and Wellness Brands

In the Health and Wellness industry, GoodRx's Customer Satisfaction score is rated right above CVS Health, and is preceded by Philips.

Unlock GoodRx Customer Satisfaction vs. Companies in Health and Wellness Data

GoodRx's Logo
VS
Headspace's Logo
Colgate Palmolive's Logo
Glossier's Logo
Johnson & Johnson's Logo
Philips' Logo
CVS Health's Logo
Peloton's Logo
WW (formally Weight Watchers) Logo

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GoodRx Customer Service

4.2/5

GoodRx has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.

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About GoodRx's Customer Service

Address

2701 W. Olympic Blvd, Santa Monica, CA 90404


Website

http://www.goodrx.com


Phone Number

18887992553

Quick Insights into GoodRx Customer Service

GoodRx's Customer Service score was rated highest by customers ages 46-50, and rated lowest by customers ages 56-60.

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Ranked GoodRx Customer Service the Highest

46-50
5
Banking and Financial Services
5
5 to 10 Years
4.9

Ranked GoodRx Customer Service the Lowest

Healthcare, Hospitals and Medicine
3.6
Other
2.7
56-60
2.6

GoodRx Customer Service Score by Gender

Male customers rated GoodRx's Customer Service score 0.1 stars higher than Female customers.

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Male

4.2/5

Female

4.1/5

GoodRx Customer Service Score by Ethnicity

GoodRx's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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0
20
40
60
80
100
Caucasian
4.1
Caucasian4.1
African American/Black
4.7
African American/Black4.7
Asian or Pacific Islander
4.8
Asian or Pacific Islander4.8
Other
2.7
Other2.7

GoodRx Customer Service Score by Age

GoodRx's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 56-60.

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0
20
40
60
80
100
26-30
4.1
26-304.1
31-35
3.7
31-353.7
36-40
4.1
36-404.1
41-45
4.3
41-454.3
46-50
5
46-505
51-55
4.5
51-554.5
56-60
2.6
56-602.6
61-65
4.8
61-654.8
66+
4.3
66+4.3

GoodRx Customer Service Score by Usage

GoodRx's Customer Service score was rated the highest by customers who have used GoodRx's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
4.1
1 to 2 Years
3.7
2 to 5 Years
4.1
5 to 10 Years
4.9
Over 10 Years
4.6

GoodRx Customer Service Score by Industry

GoodRx's Customer Service score was rated the highest by Banking and Financial Services industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Tech
3.9
Accounting
4.9
Banking and Financial Services
5
Healthcare, Hospitals and Medicine
3.6

GoodRx Customer Service vs. Competitors

Compared to its competitors, GoodRx's Customer Service score is rated right above NimbleRx.

COMPANYCustomer Service Score
GoodRx4.2/5
NimbleRx1.5/5
China Jo-Jo DrugstoresN/A
FSAstore.comN/A

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GoodRx's Logo
VS
NimbleRx's Logo
China Jo-Jo Drugstores' Logo
FSAstore.com's Logo

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Customer Service for Other Health and Wellness Brands

In the Health and Wellness industry, GoodRx's Customer Service score is rated right above Glossier.

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GoodRx's Logo
VS
Glossier's Logo
Peloton's Logo
Colgate Palmolive's Logo
Johnson & Johnson's Logo
Headspace's Logo
Philips' Logo
CVS Health's Logo
WW (formally Weight Watchers) Logo

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GoodRx as an Employer

4.5/5

GoodRx has a 4.5/5 stars for its overall company culture rated by their employees

  GoodRx CEO
top
5%
CEO of GoodRx

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

GoodRx scored a 46 for Net Promoter Score and a 38 for Employee Net Promoter Score. NPS gauges how likely a customer of GoodRx would recommend the brand to a friend. ENPS measures how likely GoodRx employees would recommend working at GoodRx to a friend.

Net Promoter Score

46
NPS Score
65%Promoters
16%Passive
19%Detractors

Employee Net Promoter Score

38
eNPS Score
63%Promoters
12%Passive
25%Detractors

Global Ranking Snapshot

GoodRx is ranked #763 in the Global Top 100 Brands. It ranks just behind Melaleuca and just ahead of L.L. Bean.

RANKCOMPANYCEOINDUSTRY
761
BioFire Diagnostics  BioFire Diagnostics CEO
Randy Rasmussen
Health and Wellness
762
Melaleuca  Melaleuca CEO
Frank VanderSloot
Health and Wellness
763
GoodRx  GoodRx CEO
Doug Hirsch / Trevor Bezdek
Health and Wellness
764
L.L. Bean  L.L. Bean CEO
Stephen Smith
Retail
765
Wrigley  Wrigley CEO
Surinder Kumar
Consumer Goods
766
Bank OZK  Bank OZK CEO
George Gleason
Banking and Financial Services
767
Syngenta  Syngenta CEO
J Fyrwald
Energy and Manufacturing

Health and Wellness Ranking Snapshot

GoodRx is ranked #66 in the Health and Wellness Industry. It ranks just behind Melaleuca and just ahead of Osmosis.

RANKCOMPANYLocation
64
BioFire Diagnostics
Salt Lake City, UT
65
Melaleuca
Idaho Falls, ID
66
GoodRx
Santa Monica, CA
67
Osmosis
Kaysville, UT
68
Boehringer Ingelheim
Ridgefield, CT
69
CooperVision
Fairport, NY
70
Flatiron Health
York, NY