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Boehringer Ingelheim is

Ranked

#68

Health and Wellness Brands

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Boehringer Ingelheim

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Boehringer Ingelheim

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Boehringer Ingelheim is ranked #68 in Health and Wellness Brands

About Boehringer Ingelheim's Brand

Boehringer Ingelheim is a group of companies dedicated to researching, developing, manufacturing and marketing novel products of high Boehringer Ingelheim’s brand is ranked #774 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Boehringer Ingelheim. When compared to other organizations within the Health and Wellness industry, Boehringer Ingelheim is ranked #68. Among its major competitors, Boehringer Ingelheim is ranked in 3rd place for NPS while Virbac is 1st, and Zoetis is 2nd.Their current valuation is $13.92B

Brand at a Glance

74%

Customer Loyalty

3.9/5

Product Quality

3.9/5

Pricing

4.1/5

Customer Service

Boehringer Ingelheim Ranking

^#68 in Health and Wellness
^#2 / 4 of its competitors

Boehringer Ingelheim NPS

Boehringer Ingelheim's Net Promoter Score (NPS) is a 37 with 60% Promoters, 17% Passives, and 23% Detractors. Net Promoter Score tracks whether Boehringer Ingelheim's customers would recommend using the product based on a scale of -100 to 100.

Boehringer Ingelheim Overall NPS

NPS

60%	Promoters
17%	Passives
23%	Detractors

Boehringer Ingelheim NPS Trend

-100

-50

100

Summary	Date	Score
Mar 2024 36	Mar 2024	36
Apr 2024 37	Apr 2024	37
Jun 2024 37	Jun 2024	37
Jul 2024 36	Jul 2024	36
Aug 2024 36	Aug 2024	36
Sep 2024 38	Sep 2024	38
Nov 2024 38	Nov 2024	38
Dec 2024 36	Dec 2024	36
Jan 2025 36	Jan 2025	36
Jul 2025 36	Jul 2025	36
Sep 2025 35	Sep 2025	35
Oct 2025 36	Oct 2025	36

How Other Brands Compare

Boehringer Ingelheim is ranked second for NPS among its competitors. Zoetis and Merck come in first and third, with Pfizer coming in at #4. Among those competitors, it is the lowest valued company behind Merck.

	Boehringer Ingelheim	Pfizer	Merck	Zoetis
Global Ranking	#774	#214	#330	#888
NPS	37	0	35	44
Valuation Updated every 24 hours for public companies	$13.92B	$191.43B	$196.60B	$76.03B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Boehringer Ingelheim NPS by Gender

Female customers rated Boehringer Ingelheim's NPS 19 points higher than Male customers.

Male

Boehringer Ingelheim's NPS was rated 23 by Male customers on Comparably.

46%

Promoters

31%

Passives

23%

Detractors

Female

Boehringer Ingelheim's NPS was rated 42 by Female customers on Comparably.

67%

Promoters

Passives

25%

Detractors

Boehringer Ingelheim NPS by Ethnicity

Boehringer Ingelheim's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -43	Caucasian	-43
Asian or Pacific Islander 67	Asian or Pacific Islander	67
Other 40	Other	40

Boehringer Ingelheim NPS by Age

Boehringer Ingelheim's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.

100

Summary

Age

Promoters

Passives

Detractors

18-25

75%

25%

31-35

80%

20%

36-40

67%

33%

41-45

75%

25%

51-55

33%

67%

Boehringer Ingelheim NPS by Usage

Boehringer Ingelheim's NPS was rated the highest by customers who have used Boehringer Ingelheim's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 23	Less than 1 Year	23
1 to 2 Years 33	1 to 2 Years	33
2 to 5 Years 60	2 to 5 Years	60
5 to 10 Years 50	5 to 10 Years	50

Boehringer Ingelheim NPS vs. Competitors

Compared to its competitors, Boehringer Ingelheim's NPS is rated right above Merck, and is preceded by Zoetis.

COMPANY		NPS Score
	Virbac	47
	Zoetis	44
	Boehringer Ingelheim	37
	Merck	35
	Cytokinetics	20
	Perrigo	12
	STERIS	11
	Pfizer	0
	Hikma Pharmaceuticals	-7
	BioScrip	-75

Boehringer Ingelheim NPS vs Companies in Health and Wellness

In the Health and Wellness industry, Boehringer Ingelheim's NPS is rated right above Colgate Palmolive, and is preceded by Glossier.

COMPANY		NPS Score
	Headspace	41
	Glossier	38
	Boehringer Ingelheim	37
	Colgate Palmolive	36
	Peloton	31
	Johnson & Johnson	26
	Philips	18
	CVS Health	18
	WW (formally Weight Watchers)	-11

Boehringer Ingelheim Customer Reviews

Out of the 4 Boehringer Ingelheim customer reviews 3 were positive and 1 was constructive. Boehringer Ingelheim customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Boehringer Ingelheim Customer Loyalty

74%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

74% of Boehringer Ingelheim users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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74%

26%

Boehringer Ingelheim Customer Loyalty Score by Gender

Female customers rated Boehringer Ingelheim's Customer Loyalty score 6% higher than Male customers.

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Male

79%

Yes

Female

85%

Yes

Boehringer Ingelheim Customer Loyalty Score by Ethnicity

Boehringer Ingelheim's Customer Loyalty score was rated the highest by Other customers, and the lowest by Caucasian customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Asian or Pacific Islander

100

out of 100

Other

Boehringer Ingelheim Customer Loyalty Score by Age

Boehringer Ingelheim's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.

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20%

40%

60%

80%

100%

Summary	Age	Score
18-25 78%	18-25	78%
31-35 100%	31-35	100%
36-40 70%	36-40	70%
41-45 100%	41-45	100%
51-55 40%	51-55	40%

Boehringer Ingelheim Customer Loyalty Score by Usage

Boehringer Ingelheim's Customer Loyalty score was rated the highest by customers who have used Boehringer Ingelheim's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	70%
1 to 2 Years	85%
2 to 5 Years	100%
5 to 10 Years	78%

Boehringer Ingelheim Customer Loyalty Score by Industry

Boehringer Ingelheim's Customer Loyalty score was rated the highest by Consulting industry customers, and the lowest by Biotech and Pharmaceuticals industry customers.

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Tech	100%
Biotech and Pharmaceuticals	70%
Consulting	100%
Marketing, Advertising and Research	100%

Boehringer Ingelheim Customer Loyalty vs. Competitors

Compared to its competitors, Boehringer Ingelheim's Customer Loyalty score is rated right above STERIS, and is preceded by Merck.

COMPANY		Customer Loyalty Score
	Hikma Pharmaceuticals	87%
	Zoetis	85%
	Cytokinetics	83%
	Virbac	81%
	Merck	80%
	Boehringer Ingelheim	74%
	STERIS	71%
	Pfizer	65%
	BioScrip	62%
	Perrigo	56%

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Customer Loyalty for Other Health and Wellness Brands

In the Health and Wellness industry, Boehringer Ingelheim's Customer Loyalty score is rated right above WW (formally Weight Watchers), and is preceded by Philips.

COMPANY		Customer Loyalty Score
	Colgate Palmolive	85%
	Peloton	82%
	Headspace	82%
	CVS Health	80%
	Johnson & Johnson	79%
	Glossier	77%
	Philips	76%
	Boehringer Ingelheim	74%
	WW (formally Weight Watchers)	73%

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Boehringer Ingelheim Product Quality

3.9/5

Boehringer Ingelheim has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.

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Boehringer Ingelheim Product Information

Boehringer Ingelheim’s product quality score is a 3.9 out of 5 as rated by its users and customers. Reviewers from the Consulting industry rated Boehringer Ingelheim's product the highest. Reviewers from the Biotech and Pharmaceuticals industry rated Boehringer Ingelheim the lowest at 2.6.

Website: http://www.boehringer-ingelheim.com

Company Size: 10,000+ Employees

Industry

Tech

Biotech and Pharmaceuticals

Healthcare

Quick Insights into Boehringer Ingelheim Product Quality

Boehringer Ingelheim's Product Quality score was rated highest by customers from the Consulting industry, and rated lowest by customers from the Biotech and Pharmaceuticals industry.

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Ranked Boehringer Ingelheim Product Quality the Highest

Consulting	5
41-45	4.7
1 to 2 Years	4.6

Ranked Boehringer Ingelheim Product Quality the Lowest

Caucasian	3.3
51-55	2.6
Biotech and Pharmaceuticals	2.6

Boehringer Ingelheim Product Quality Score by Gender

Female customers rated Boehringer Ingelheim's Product Quality score 0.1 stars higher than Male customers.

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Male

4/5

Female

4.1/5

Boehringer Ingelheim Product Quality Score by Ethnicity

Boehringer Ingelheim's Product Quality score was rated the highest by Other customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3.3	Caucasian	3.3
Asian or Pacific Islander 4.2	Asian or Pacific Islander	4.2
Other 4.4	Other	4.4

Boehringer Ingelheim Product Quality Score by Age

Boehringer Ingelheim's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.

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Summary	Age	Score
18-25 4.4	18-25	4.4
31-35 4.4	31-35	4.4
36-40 4.1	36-40	4.1
41-45 4.7	41-45	4.7
51-55 2.6	51-55	2.6

Boehringer Ingelheim Product Quality Score by Usage

Boehringer Ingelheim's Product Quality score was rated the highest by customers who have used Boehringer Ingelheim's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.7
1 to 2 Years	4.6
2 to 5 Years	4.3
5 to 10 Years	3.9

Boehringer Ingelheim Product Quality Score by Industry

Boehringer Ingelheim's Product Quality score was rated the highest by Consulting industry customers, and the lowest by Biotech and Pharmaceuticals industry customers.

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Tech	4.3
Biotech and Pharmaceuticals	2.6
Consulting	5
Marketing, Advertising and Research	5

Boehringer Ingelheim Product Quality vs. Competitors

Compared to its competitors, Boehringer Ingelheim's Product Quality score is rated right above Perrigo, and is preceded by Cytokinetics.

COMPANY		Product Quality Score
	Virbac	4.2/5
	Zoetis	4.2/5
	Merck	4/5
	Cytokinetics	4/5
	Boehringer Ingelheim	3.9/5
	Perrigo	3.6/5
	STERIS	3.6/5
	Pfizer	3.2/5
	Hikma Pharmaceuticals	3.2/5
	BioScrip	2.8/5

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Product Quality for Other Health and Wellness Brands

In the Health and Wellness industry, Boehringer Ingelheim's Product Quality score is rated right above Philips, and is preceded by Johnson & Johnson.

COMPANY		Product Quality Score
	Headspace	4.3/5
	Glossier	4.3/5
	Colgate Palmolive	4.2/5
	Peloton	4/5
	Johnson & Johnson	4/5
	Boehringer Ingelheim	3.9/5
	Philips	3.8/5
	CVS Health	3.5/5
	WW (formally Weight Watchers)	3.1/5

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Boehringer Ingelheim Pricing

Boehringer Ingelheim ROI & Value For Money

3.9/5

Boehringer Ingelheim has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

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Boehringer Ingelheim Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Marketing, Advertising and Research industry. The users from the Tech industry think that they had the lowest ROI from Boehringer Ingelheim.

Quick Insights into Boehringer Ingelheim ROI

Boehringer Ingelheim's ROI score was rated highest by customers from the Marketing, Advertising and Research industry, and rated lowest by customers ages 51-55.

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Ranked Boehringer Ingelheim ROI the Highest

Marketing, Advertising and Research	5
41-45	4.6
Asian or Pacific Islander	4.6

Ranked Boehringer Ingelheim ROI the Lowest

Tech	2.5
Caucasian	2.1
51-55	2

Boehringer Ingelheim ROI Score by Gender

Male customers rated Boehringer Ingelheim's ROI score 0.7 stars higher than Female customers.

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Male

4.1/5

Female

3.4/5

Boehringer Ingelheim ROI Score by Ethnicity

Boehringer Ingelheim's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 2.1	Caucasian	2.1
Asian or Pacific Islander 4.6	Asian or Pacific Islander	4.6
Other 4.4	Other	4.4

Boehringer Ingelheim ROI Score by Age

Boehringer Ingelheim's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.

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Summary	Age	Score
18-25 4.4	18-25	4.4
31-35 4	31-35	4
36-40 4.5	36-40	4.5
41-45 4.6	41-45	4.6
51-55 2	51-55	2

Boehringer Ingelheim ROI Score by Usage

Boehringer Ingelheim's ROI score was rated the highest by customers who have used Boehringer Ingelheim's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	3.9
1 to 2 Years	3.4
2 to 5 Years	3.8
5 to 10 Years	3.5

Boehringer Ingelheim ROI Score by Industry

Boehringer Ingelheim's ROI score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Tech industry customers.

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Tech	2.5
Biotech and Pharmaceuticals	2.8
Consulting	3.7
Marketing, Advertising and Research	5

Boehringer Ingelheim Pricing vs. Competitors

Compared to its competitors, Boehringer Ingelheim's ROI score is rated right above Perrigo, and is preceded by Merck.

COMPANY		Pricing Score
	Virbac	4/5
	Zoetis	4/5
	Merck	4/5
	Boehringer Ingelheim	3.9/5
	Perrigo	3.8/5
	STERIS	3.8/5
	Cytokinetics	3.4/5
	Pfizer	3.1/5
	Hikma Pharmaceuticals	3/5
	BioScrip	2.6/5

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ROI for Other Health and Wellness Brands

In the Health and Wellness industry, Boehringer Ingelheim's ROI score is rated right above Headspace, and is preceded by Colgate Palmolive.

COMPANY		Pricing Score
	Peloton	4/5
	Colgate Palmolive	4/5
	Boehringer Ingelheim	3.9/5
	Headspace	3.9/5
	Glossier	3.9/5
	Johnson & Johnson	3.9/5
	Philips	3.6/5
	CVS Health	3.4/5
	WW (formally Weight Watchers)	2.8/5

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Boehringer Ingelheim Customer Satisfaction (CSAT)

Boehringer Ingelheim Customer Satisfaction (CSAT) Score

64 / 100

Boehringer Ingelheim has an overall Customer Satisfaction score of 64 rated by its users and customers.

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Very Satisfied	39%
Satisfied	25%
Neither Satisfied nor Dissatisfied	16%
Dissatisfied	8%
Very Dissatisfied	12%

Very Satisfied

39%

Satisfied

25%

Neither Satisfied nor Dissatisfied

16%

Dissatisfied

Very Dissatisfied

12%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Boehringer Ingelheim Customer Satisfaction

Boehringer Ingelheim's Customer Satisfaction score was rated highest by customers ages 41-45, and rated lowest by Caucasian customers.

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Ranked Boehringer Ingelheim Customer Satisfaction the Highest

41-45	100%
Consulting	100%
Other	80%

Ranked Boehringer Ingelheim Customer Satisfaction the Lowest

Biotech and Pharmaceuticals	34%
51-55	33%
Caucasian	29%

Boehringer Ingelheim Customer Satisfaction Score by Gender

Male customers rated Boehringer Ingelheim's Customer Satisfaction score 8 points higher than Female customers.

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64 / 100

Male

	Very Satisfied	18%
	Satisfied	46%
	Neither Satisfied nor Dissatisfied	9%
	Dissatisfied	0%
	Very Dissatisfied	27%

56 / 100

Female

	Very Satisfied	33%
	Satisfied	23%
	Neither Satisfied nor Dissatisfied	22%
	Dissatisfied	11%
	Very Dissatisfied	11%

Boehringer Ingelheim Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Boehringer Ingelheim's Customer Satisfaction (CSAT) score was rated 29% according to Caucasian users and customers.

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29 / 100

Very Satisfied	0%
Satisfied	29%
Neither Satisfied nor Dissatisfied	29%
Dissatisfied	14%
Very Dissatisfied	28%

Very Satisfied

Satisfied

29%

Neither Satisfied nor Dissatisfied

29%

Dissatisfied

14%

Very Dissatisfied

28%

CSAT according to Asian or Pacific Islander

Boehringer Ingelheim's Customer Satisfaction (CSAT) score was rated 67% according to Asian or Pacific Islander users and customers.

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67 / 100

Very Satisfied	50%
Satisfied	17%
Neither Satisfied nor Dissatisfied	17%
Dissatisfied	0%
Very Dissatisfied	16%

Very Satisfied

50%

Satisfied

17%

Neither Satisfied nor Dissatisfied

17%

Dissatisfied

Very Dissatisfied

16%

CSAT according to Other

Boehringer Ingelheim's Customer Satisfaction (CSAT) score was rated 80% according to Other users and customers.

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80 / 100

Very Satisfied	20%
Satisfied	60%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	20%

Very Satisfied

20%

Satisfied

60%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

20%

Boehringer Ingelheim Customer Satisfaction Score by Age

Boehringer Ingelheim's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.

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100

Breakdown

Age

Score

31-35

67%

36-40

34%

41-45

100%

51-55

33%

Boehringer Ingelheim Customer Satisfaction Score by Usage

Boehringer Ingelheim's Customer Satisfaction score was rated the highest by customers who have used Boehringer Ingelheim's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	50
1 to 2 Years	60
5 to 10 Years	75

Boehringer Ingelheim Customer Satisfaction Score by Industry

Boehringer Ingelheim's Customer Satisfaction score was rated the highest by Consulting industry customers, and the lowest by Biotech and Pharmaceuticals industry customers.

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Biotech and Pharmaceuticals	34
Consulting	100

Boehringer Ingelheim Customer Satisfaction vs. Competitors

Compared to its competitors, Boehringer Ingelheim's Customer Satisfaction score is rated right above Hikma Pharmaceuticals, and is preceded by STERIS.

COMPANY		Customer Satisfaction (CSAT) Score
	Cytokinetics	100%
	Zoetis	83%
	Virbac	82%
	Merck	79%
	STERIS	76%
	Boehringer Ingelheim	64%
	Hikma Pharmaceuticals	63%
	Perrigo	61%
	Pfizer	58%
	BioScrip	10%

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Customer Satisfaction for Other Health and Wellness Brands

In the Health and Wellness industry, Boehringer Ingelheim's Customer Satisfaction score is rated right above Peloton, and is preceded by CVS Health.

COMPANY		Customer Satisfaction (CSAT) Score
	Headspace	84%
	Colgate Palmolive	83%
	Glossier	79%
	Johnson & Johnson	78%
	Philips	74%
	CVS Health	68%
	Boehringer Ingelheim	64%
	Peloton	64%
	WW (formally Weight Watchers)	46%

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Boehringer Ingelheim Customer Service

4.1/5

Boehringer Ingelheim has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.

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About Boehringer Ingelheim's Customer Service

Address

Binger Str. 173, Ridgefield, CT 06877

Website

http://www.boehringer-ingelheim.com

Phone Number

49 6132 77 0

Quick Insights into Boehringer Ingelheim Customer Service

Boehringer Ingelheim's Customer Service score was rated highest by customers from the Marketing, Advertising and Research industry, and rated lowest by customers ages 51-55.

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Ranked Boehringer Ingelheim Customer Service the Highest

Marketing, Advertising and Research	4.8
41-45	4.7
Other	4.7

Ranked Boehringer Ingelheim Customer Service the Lowest

Biotech and Pharmaceuticals	2.6
Caucasian	2.3
51-55	1.8

Boehringer Ingelheim Customer Service Score by Gender

Male customers rated Boehringer Ingelheim's Customer Service score 0.5 stars higher than Female customers.

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Male

4.1/5

Female

3.6/5

Boehringer Ingelheim Customer Service Score by Ethnicity

Boehringer Ingelheim's Customer Service score was rated the highest by Other customers, and the lowest by Caucasian customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2.3	Caucasian	2.3
Asian or Pacific Islander 4.5	Asian or Pacific Islander	4.5
Other 4.7	Other	4.7

Boehringer Ingelheim Customer Service Score by Age

Boehringer Ingelheim's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.

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100

Summary	Age	Customer Service Score
18-25 4.2	18-25	4.2
31-35 4.5	31-35	4.5
36-40 4.6	36-40	4.6
41-45 4.7	41-45	4.7
51-55 1.8	51-55	1.8

Boehringer Ingelheim Customer Service Score by Usage

Boehringer Ingelheim's Customer Service score was rated the highest by customers who have used Boehringer Ingelheim's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	3.9
1 to 2 Years	3.5
2 to 5 Years	4.3
5 to 10 Years	3.6

Boehringer Ingelheim Customer Service Score by Industry

Boehringer Ingelheim's Customer Service score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Biotech and Pharmaceuticals industry customers.

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Tech	3.3
Biotech and Pharmaceuticals	2.6
Consulting	4.1
Marketing, Advertising and Research	4.8

Boehringer Ingelheim Customer Service vs. Competitors

Compared to its competitors, Boehringer Ingelheim's Customer Service score is rated right above Virbac, and is preceded by Zoetis.

COMPANY		Customer Service Score
	Merck	4.2/5
	Zoetis	4.1/5
	Boehringer Ingelheim	4.1/5
	Virbac	4/5
	Perrigo	3.8/5
	Cytokinetics	3.7/5
	STERIS	3.6/5
	Hikma Pharmaceuticals	3.2/5
	Pfizer	3.1/5
	BioScrip	1.8/5

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Customer Service for Other Health and Wellness Brands

In the Health and Wellness industry, Boehringer Ingelheim's Customer Service score is rated right above Peloton, and is preceded by Glossier.

COMPANY		Customer Service Score
	Glossier	4.2/5
	Boehringer Ingelheim	4.1/5
	Peloton	4/5
	Colgate Palmolive	4/5
	Johnson & Johnson	4/5
	Headspace	3.9/5
	Philips	3.7/5
	CVS Health	3.7/5
	WW (formally Weight Watchers)	3/5

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Boehringer Ingelheim as an Employer

3.4/5

Boehringer Ingelheim has a 3.4/5 stars for its overall company culture rated by their employees

top

40%

CEO of Boehringer Ingelheim

Hubertus von Baumbach

In the Top 40% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Boehringer Ingelheim scored a 37 for Net Promoter Score and a 4 for Employee Net Promoter Score. NPS gauges how likely a customer of Boehringer Ingelheim would recommend the brand to a friend. ENPS measures how likely Boehringer Ingelheim employees would recommend working at Boehringer Ingelheim to a friend.

Net Promoter Score

NPS Score

60%	Promoters
17%	Passive
23%	Detractors

Employee Net Promoter Score

eNPS Score

41%	Promoters
22%	Passive
37%	Detractors

Global Ranking Snapshot

Boehringer Ingelheim is ranked #774 in the Global Top 100 Brands. It ranks just behind Osmosis and just ahead of CooperVision.

RANK			INDUSTRY
772	Braum's	Drew Braum	Food and Beverages
773	Osmosis	Shiv Gaglani, MBA	Health and Wellness
774	Boehringer Ingelheim	Hubertus von Baumbach	Health and Wellness
775	CooperVision	Daniel McBride	Health and Wellness
776	Protiviti	Joseph Tarantino	Business and Consumer Services
777	Newsela	Pep Carrera	Tech
778	Haworth	Franco Bianchi	Retail

Health and Wellness Ranking Snapshot

Boehringer Ingelheim is ranked #68 in the Health and Wellness Industry. It ranks just behind Osmosis and just ahead of CooperVision.

RANK		Location
66	GoodRx	Santa Monica, CA
67	Osmosis	Kaysville, UT
68	Boehringer Ingelheim	Ridgefield, CT
69	CooperVision	Fairport, NY
70	Flatiron Health	York, NY
71	Bodybuilding.com	Meridian, ID
72	Beckman Coulter	Brea, CA