-11
NPS
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Ranked
#8
Health and Wellness Brands
Brand Page
WW (formally Weight Watchers)
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WW (formally Weight Watchers) is ranked #8 in Health and Wellness Brands
WW (formally Weight Watchers) is ranked #8 in Health and Wellness Brands
About WW (formally Weight Watchers) Brand
Weight Watchers offers various products and services to assist weight loss and maintenance. WW (formally Weight Watchers)’s brand is ranked #165 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of WW (formally Weight Watchers). When compared to other organizations within the Health and Wellness industry, WW (formally Weight Watchers) is ranked #8. Among its major competitors, WW (formally Weight Watchers) is ranked in 2nd place for NPS while Beachbody is 1st, and Jenny Craig is 3rd.
Brand at a Glance
73%
Customer Loyalty
3.1/5
Product Quality
2.8/5
Pricing
3/5
Customer Service
WW (formally Weight Watchers) CMO
WW (formally Weight Watchers) Ranking
- #165 in Global Best Brands
- #8 in Health and Wellness
- #2 / 4 of its competitors
WW (formally Weight Watchers) NPS
WW (formally Weight Watchers)'s Net Promoter Score (NPS) is a -11 with 38% Promoters, 13% Passives, and 49% Detractors. Net Promoter Score tracks whether WW (formally Weight Watchers)'s customers would recommend using the product based on a scale of -100 to 100.
WW (formally Weight Watchers) Overall NPS
| 38% | Promoters |
|---|---|
| 13% | Passives |
| 49% | Detractors |
WW (formally Weight Watchers) NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2023 -12 | Dec 2023 | -12 |
Jan 2024 -13 | Jan 2024 | -13 |
Feb 2024 -12 | Feb 2024 | -12 |
Mar 2024 -12 | Mar 2024 | -12 |
Apr 2024 -14 | Apr 2024 | -14 |
May 2024 -13 | May 2024 | -13 |
Jun 2024 -13 | Jun 2024 | -13 |
Jan 2025 -15 | Jan 2025 | -15 |
Feb 2025 -13 | Feb 2025 | -13 |
Apr 2025 -11 | Apr 2025 | -11 |
Jun 2025 -11 | Jun 2025 | -11 |
Sep 2025 -11 | Sep 2025 | -11 |
How Other Brands Compare
WW (formally Weight Watchers) is ranked second for NPS among its competitors. Beachbody and Jenny Craig come in first and third, with NutriSystem coming in at #4.
WW (formally Weight Watchers) |  Beachbody |  Jenny Craig |  NutriSystem | |
| Global Ranking | #165 | #220 | #- | #- |
| NPS | -11 | 16 | -17 | -63 |
| Valuation Updated every 24 hours for public companies | - | $65.23M | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
WW (formally Weight Watchers) NPS by Gender
Female customers rated WW (formally Weight Watchers)'s NPS 19 points higher than Male customers.
Male
-25
WW (formally Weight Watchers)'s NPS was rated -25 by Male customers on Comparably.
25%
Promoters
25%
Passives
50%
Detractors
Female
-6
WW (formally Weight Watchers)'s NPS was rated -6 by Female customers on Comparably.
40%
Promoters
14%
Passives
46%
Detractors
WW (formally Weight Watchers) NPS by Ethnicity
WW (formally Weight Watchers)'s NPS was rated the highest by Caucasian customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -10 | Caucasian | -10 |
Other -100 | Other | -100 |
WW (formally Weight Watchers) NPS by Age
WW (formally Weight Watchers)'s NPS was rated the highest by customers ages 51-55, and the lowest by customers ages 46-50.
WW (formally Weight Watchers) NPS by Usage
WW (formally Weight Watchers)'s NPS was rated the highest by customers who have used WW (formally Weight Watchers)'s products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -7 | Less than 1 Year | -7 |
1 to 2 Years 60 | 1 to 2 Years | 60 |
2 to 5 Years 17 | 2 to 5 Years | 17 |
5 to 10 Years -16 | 5 to 10 Years | -16 |
Over 10 Years -29 | Over 10 Years | -29 |
WW (formally Weight Watchers) NPS vs. Competitors
Compared to its competitors, WW (formally Weight Watchers)'s NPS is rated right above Jenny Craig, and is preceded by Beachbody.
| COMPANY | NPS Score | |
|---|---|---|
| Beachbody | 16 |
| WW (formally Weight Watchers) | -11 |
| Jenny Craig | -17 |
| NutriSystem | -63 |
WW (formally Weight Watchers) NPS vs Companies in Health and Wellness
In the Health and Wellness industry, WW (formally Weight Watchers)'s NPS is rated right below CVS Health.
| COMPANY | NPS Score | |
|---|---|---|
 | Headspace | 41 |
 | Glossier | 38 |
 | Colgate Palmolive | 36 |
 | Peloton | 31 |
 | Johnson & Johnson | 26 |
 | Philips | 18 |
 | CVS Health | 18 |
| WW (formally Weight Watchers) | -11 |
WW (formally Weight Watchers) Customer Reviews
Out of the 12 WW (formally Weight Watchers) customer reviews 8 were positive and 4 were constructive. WW (formally Weight Watchers) customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
WW (formally Weight Watchers) Customer Loyalty
73%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
73% of WW (formally Weight Watchers) users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
WW (formally Weight Watchers) Customer Loyalty Score by Gender
Male customers rated WW (formally Weight Watchers)'s Customer Loyalty score 8% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of WW (formally Weight Watchers).
Male
78%
Yes
Female
70%
Yes
WW (formally Weight Watchers) Customer Loyalty Score by Ethnicity
WW (formally Weight Watchers)'s Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of WW (formally Weight Watchers).
75
out of 100
Caucasian
40
out of 100
Other
WW (formally Weight Watchers) Customer Loyalty Score by Age
WW (formally Weight Watchers)'s Customer Loyalty score was rated the highest by customers ages 56-60, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of WW (formally Weight Watchers).
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
36-40 70% | 36-40 | 70% |
41-45 40% | 41-45 | 40% |
51-55 78% | 51-55 | 78% |
56-60 100% | 56-60 | 100% |
61-65 82% | 61-65 | 82% |
66+ 71% | 66+ | 71% |
WW (formally Weight Watchers) Customer Loyalty Score by Usage
WW (formally Weight Watchers)'s Customer Loyalty score was rated the highest by customers who have used WW (formally Weight Watchers)'s products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
WW (formally Weight Watchers) Customer Loyalty Score by Industry
WW (formally Weight Watchers)'s Customer Loyalty score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
WW (formally Weight Watchers) Customer Loyalty vs. Competitors
Compared to its competitors, WW (formally Weight Watchers)'s Customer Loyalty score is rated right above Jenny Craig, and is preceded by Beachbody.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Beachbody | 77% |
| WW (formally Weight Watchers) | 73% |
| Jenny Craig | 69% |
| NutriSystem | 65% |
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Customer Loyalty for Other Health and Wellness Brands
In the Health and Wellness industry, WW (formally Weight Watchers)'s Customer Loyalty score is rated right below Philips.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Colgate Palmolive | 85% |
| Peloton | 82% |
| Headspace | 82% |
| CVS Health | 80% |
| Johnson & Johnson | 79% |
| Glossier | 77% |
| Philips | 76% |
| WW (formally Weight Watchers) | 73% |
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WW (formally Weight Watchers) Product Quality
3.1/5
WW (formally Weight Watchers) has an overall Product Quality score of 3.1 out of 5 stars rated by its users and customers.
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WW (formally Weight Watchers) Product Information
WW (formally Weight Watchers)’s product quality score is a 3.1 out of 5 as rated by its users and customers. Reviewers from the Education industry rated WW (formally Weight Watchers)'s product the highest. Reviewers from the Arts and Entertainment industry rated WW (formally Weight Watchers) the lowest at 2.
- Company Size
- 10,000+ Employees
Industry
Healthcare
Sports & Entertainment
Quick Insights into WW (formally Weight Watchers) Product Quality
WW (formally Weight Watchers)'s Product Quality score was rated highest by customers ages 51-55, and rated lowest by Other customers.
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Ranked WW (formally Weight Watchers) Product Quality the Highest
Ranked WW (formally Weight Watchers) Product Quality the Lowest
WW (formally Weight Watchers) Product Quality Score by Gender
Female customers rated WW (formally Weight Watchers)'s Product Quality score 0.7 stars higher than Male customers.
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Male
2.5/5
Female
3.2/5
WW (formally Weight Watchers) Product Quality Score by Ethnicity
WW (formally Weight Watchers)'s Product Quality score was rated the highest by Caucasian customers, and the lowest by Other customers.
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| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.2 | Caucasian | 3.2 |
Other 1.6 | Other | 1.6 |
WW (formally Weight Watchers) Product Quality Score by Age
WW (formally Weight Watchers)'s Product Quality score was rated the highest by customers ages 51-55, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of WW (formally Weight Watchers).
0
1
2
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| Summary | Age | Score |
|---|---|---|
36-40 3.9 | 36-40 | 3.9 |
41-45 2.8 | 41-45 | 2.8 |
46-50 4 | 46-50 | 4 |
51-55 4.7 | 51-55 | 4.7 |
56-60 4.3 | 56-60 | 4.3 |
61-65 2.7 | 61-65 | 2.7 |
66+ 2.8 | 66+ | 2.8 |
WW (formally Weight Watchers) Product Quality Score by Usage
WW (formally Weight Watchers)'s Product Quality score was rated the highest by customers who have used WW (formally Weight Watchers)'s products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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WW (formally Weight Watchers) Product Quality Score by Industry
WW (formally Weight Watchers)'s Product Quality score was rated the highest by Education industry customers, and the lowest by Arts and Entertainment industry customers.
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WW (formally Weight Watchers) Product Quality vs. Competitors
Compared to its competitors, WW (formally Weight Watchers)'s Product Quality score is rated right above NutriSystem, and is preceded by Jenny Craig.
| COMPANY | Product Quality Score | |
|---|---|---|
| Beachbody | 3.9/5 |
| Jenny Craig | 3.3/5 |
| WW (formally Weight Watchers) | 3.1/5 |
| NutriSystem | 2/5 |
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Product Quality for Other Health and Wellness Brands
In the Health and Wellness industry, WW (formally Weight Watchers)'s Product Quality score is rated right below CVS Health.
| COMPANY | Product Quality Score | |
|---|---|---|
| Headspace | 4.3/5 |
| Glossier | 4.3/5 |
| Colgate Palmolive | 4.2/5 |
| Peloton | 4/5 |
| Johnson & Johnson | 4/5 |
| Philips | 3.8/5 |
| CVS Health | 3.5/5 |
| WW (formally Weight Watchers) | 3.1/5 |
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WW (formally Weight Watchers) Pricing
WW (formally Weight Watchers) ROI & Value For Money
2.8/5
WW (formally Weight Watchers) has a value for money and ROI score of 2.8 out of 5 stars rated by its users and customers.
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WW (formally Weight Watchers) Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Arts and Entertainment industry think that they had the lowest ROI from WW (formally Weight Watchers).
Quick Insights into WW (formally Weight Watchers) ROI
WW (formally Weight Watchers)'s ROI score was rated highest by customers ages 51-55, and rated lowest by Other customers.
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Ranked WW (formally Weight Watchers) ROI the Highest
Ranked WW (formally Weight Watchers) ROI the Lowest
WW (formally Weight Watchers) ROI Score by Gender
Male customers rated WW (formally Weight Watchers)'s ROI score 0.6 stars higher than Female customers.
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Male
3.5/5
Female
2.9/5
WW (formally Weight Watchers) ROI Score by Ethnicity
WW (formally Weight Watchers)'s ROI score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of WW (formally Weight Watchers).
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| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.8 | Caucasian | 2.8 |
Other 1.5 | Other | 1.5 |
WW (formally Weight Watchers) ROI Score by Age
WW (formally Weight Watchers)'s ROI score was rated the highest by customers ages 51-55, and the lowest by customers ages 61-65.
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0
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2
3
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5
| Summary | Age | Score |
|---|---|---|
36-40 3.6 | 36-40 | 3.6 |
41-45 2.5 | 41-45 | 2.5 |
51-55 4.6 | 51-55 | 4.6 |
56-60 3.8 | 56-60 | 3.8 |
61-65 2.3 | 61-65 | 2.3 |
66+ 2.5 | 66+ | 2.5 |
WW (formally Weight Watchers) ROI Score by Usage
WW (formally Weight Watchers)'s ROI score was rated the highest by customers who have used WW (formally Weight Watchers)'s products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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WW (formally Weight Watchers) ROI Score by Industry
WW (formally Weight Watchers)'s ROI score was rated the highest by Tech industry customers, and the lowest by Arts and Entertainment industry customers.
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WW (formally Weight Watchers) Pricing vs. Competitors
Compared to its competitors, WW (formally Weight Watchers)'s ROI score is rated right above NutriSystem, and is preceded by Jenny Craig.
| COMPANY | Pricing Score | |
|---|---|---|
| Beachbody | 3.5/5 |
| Jenny Craig | 3.2/5 |
| WW (formally Weight Watchers) | 2.8/5 |
| NutriSystem | 1.8/5 |
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ROI for Other Health and Wellness Brands
In the Health and Wellness industry, WW (formally Weight Watchers)'s ROI score is rated right below CVS Health.
| COMPANY | Pricing Score | |
|---|---|---|
| Peloton | 4/5 |
| Colgate Palmolive | 4/5 |
| Headspace | 3.9/5 |
| Glossier | 3.9/5 |
| Johnson & Johnson | 3.9/5 |
| Philips | 3.6/5 |
| CVS Health | 3.4/5 |
| WW (formally Weight Watchers) | 2.8/5 |
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WW (formally Weight Watchers) Customer Satisfaction (CSAT)
WW (formally Weight Watchers) Customer Satisfaction (CSAT) Score
46 / 100
WW (formally Weight Watchers) has an overall Customer Satisfaction score of 46 rated by its users and customers.
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Very Satisfied
15%
Satisfied
31%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
16%
Very Dissatisfied
25%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into WW (formally Weight Watchers) Customer Satisfaction
WW (formally Weight Watchers)'s Customer Satisfaction score was rated highest by customers ages 51-55, and rated lowest by Other customers.
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Ranked WW (formally Weight Watchers) Customer Satisfaction the Highest
Ranked WW (formally Weight Watchers) Customer Satisfaction the Lowest
WW (formally Weight Watchers) Customer Satisfaction Score by Gender
Female customers rated WW (formally Weight Watchers)'s Customer Satisfaction score 27 points higher than Male customers.
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25 / 100
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 25% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 25% | |
Very Dissatisfied | 50% |
52 / 100
FemaleVery Satisfied | 20% | |
|---|---|---|
Satisfied | 32% | |
Neither Satisfied nor Dissatisfied | 10% | |
Dissatisfied | 10% | |
Very Dissatisfied | 28% |
WW (formally Weight Watchers) Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
WW (formally Weight Watchers) Customer Satisfaction (CSAT) score was rated 52% according to Caucasian users and customers.
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52 / 100
Very Satisfied
21%
Satisfied
31%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
13%
Very Dissatisfied
24%
CSAT according to Other
WW (formally Weight Watchers) Customer Satisfaction (CSAT) score was rated 0% according to Other users and customers.
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0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
WW (formally Weight Watchers) Customer Satisfaction Score by Age
WW (formally Weight Watchers)'s Customer Satisfaction score was rated the highest by customers ages 51-55, and the lowest by customers ages 36-40.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36-40 | 33% | |||||||||||||||
| 51-55 | 100% | |||||||||||||||
| 56-60 | 100% | |||||||||||||||
| 61-65 | 36% | |||||||||||||||
| 66+ | 50% |
WW (formally Weight Watchers) Customer Satisfaction Score by Usage
WW (formally Weight Watchers)'s Customer Satisfaction score was rated the highest by customers who have used WW (formally Weight Watchers)'s products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
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WW (formally Weight Watchers) Customer Satisfaction Score by Industry
WW (formally Weight Watchers)'s Customer Satisfaction score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Arts and Entertainment industry customers.
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}WW (formally Weight Watchers) Customer Satisfaction vs. Competitors
Compared to its competitors, WW (formally Weight Watchers)'s Customer Satisfaction score is rated right above NutriSystem, and is preceded by Jenny Craig.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Beachbody | 63% |
| Jenny Craig | 50% |
| WW (formally Weight Watchers) | 46% |
| NutriSystem | 15% |
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Customer Satisfaction for Other Health and Wellness Brands
In the Health and Wellness industry, WW (formally Weight Watchers)'s Customer Satisfaction score is rated right below Peloton.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Headspace | 84% |
| Colgate Palmolive | 83% |
| Glossier | 79% |
| Johnson & Johnson | 78% |
| Philips | 74% |
| CVS Health | 68% |
| Peloton | 63% |
| WW (formally Weight Watchers) | 46% |
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WW (formally Weight Watchers) Customer Service
3/5
WW (formally Weight Watchers) has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
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About WW (formally Weight Watchers)'s Customer Service
Address
675 Sixth Avenue, York, NY 10010
Website
http://www.weightwatchers.com/
Phone Number
800-651-6000
Quick Insights into WW (formally Weight Watchers) Customer Service
WW (formally Weight Watchers)'s Customer Service score was rated highest by customers ages 51-55, and rated lowest by Other customers.
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Ranked WW (formally Weight Watchers) Customer Service the Highest
Ranked WW (formally Weight Watchers) Customer Service the Lowest
WW (formally Weight Watchers) Customer Service Score by Gender
Male customers rated WW (formally Weight Watchers)'s Customer Service score 0.3 stars higher than Female customers.
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Male
3.2/5
Female
2.9/5
WW (formally Weight Watchers) Customer Service Score by Ethnicity
WW (formally Weight Watchers)'s Customer Service score was rated the highest by Caucasian customers, and the lowest by Other customers.
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0
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| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.9 | Caucasian | 2.9 |
Other 1.5 | Other | 1.5 |
WW (formally Weight Watchers) Customer Service Score by Age
WW (formally Weight Watchers)'s Customer Service score was rated the highest by customers ages 51-55, and the lowest by customers ages 61-65.
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| Summary | Age | Customer Service Score |
|---|---|---|
36-40 3.2 | 36-40 | 3.2 |
41-45 2.8 | 41-45 | 2.8 |
51-55 4.6 | 51-55 | 4.6 |
56-60 3.8 | 56-60 | 3.8 |
61-65 2.3 | 61-65 | 2.3 |
66+ 2.5 | 66+ | 2.5 |
WW (formally Weight Watchers) Customer Service Score by Usage
WW (formally Weight Watchers)'s Customer Service score was rated the highest by customers who have used WW (formally Weight Watchers)'s products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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WW (formally Weight Watchers) Customer Service Score by Industry
WW (formally Weight Watchers)'s Customer Service score was rated the highest by Tech industry customers, and the lowest by Arts and Entertainment industry customers.
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WW (formally Weight Watchers) Customer Service vs. Competitors
Compared to its competitors, WW (formally Weight Watchers)'s Customer Service score is rated right above Jenny Craig, and is preceded by Beachbody.
| COMPANY | Customer Service Score | |
|---|---|---|
| Beachbody | 3.5/5 |
| WW (formally Weight Watchers) | 3/5 |
| Jenny Craig | 2.9/5 |
| NutriSystem | 1.5/5 |
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Customer Service for Other Health and Wellness Brands
In the Health and Wellness industry, WW (formally Weight Watchers)'s Customer Service score is rated right below CVS Health.
| COMPANY | Customer Service Score | |
|---|---|---|
| Glossier | 4.2/5 |
| Peloton | 4/5 |
| Colgate Palmolive | 4/5 |
| Johnson & Johnson | 4/5 |
| Headspace | 3.9/5 |
| Philips | 3.7/5 |
| CVS Health | 3.7/5 |
| WW (formally Weight Watchers) | 3/5 |
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WW (formally Weight Watchers) as an Employer
2.5/5
WW (formally Weight Watchers) has a 2.5/5 stars for its overall company culture rated by their employees
bottom
15%
CEO of WW (formally Weight Watchers)
In the Bottom 15% of Similar Sized Companies on Comparably.
Consumer vs. Employees
WW (formally Weight Watchers) scored a -11 for Net Promoter Score and a -44 for Employee Net Promoter Score. NPS gauges how likely a customer of WW (formally Weight Watchers) would recommend the brand to a friend. ENPS measures how likely WW (formally Weight Watchers) employees would recommend working at WW (formally Weight Watchers) to a friend.
Net Promoter Score
-11
NPS Score
| 38% | Promoters |
|---|---|
| 13% | Passive |
| 49% | Detractors |
Employee Net Promoter Score
-44
eNPS Score
| 17% | Promoters |
|---|---|
| 22% | Passive |
| 61% | Detractors |
Global Ranking Snapshot
WW (formally Weight Watchers) is ranked #165 in the Global Top 100 Brands. It ranks just behind Chevrolet and just ahead of Canon.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
163 |  | Patagonia |  | Rose Marcario | Retail |
164 |  | Chevrolet |  | Mary Barra | Automotive and Transportation |
165 | | WW (formally Weight Watchers) | | Mindy Grossman | Health and Wellness |
166 |  | Canon |  | Fujio Mitarai | Consumer Goods |
167 |  | Western Digital Corporation |  | David Goeckeler | Consumer Goods |
168 |  | Abbott |  | Robert Ford | Health and Wellness |
169 |  | Xerox Corporation |  | John Visentin | Tech |
Health and Wellness Ranking Snapshot
WW (formally Weight Watchers) is ranked #8 in the Health and Wellness Industry. It ranks just behind CVS Health and just ahead of Abbott.
| RANK | COMPANY | Location | |
|---|---|---|---|
6 | | Philips | Cambridge, MA |
7 | | CVS Health | Woonsocket, RI |
8 | | WW (formally Weight Watchers) | York, NY |
9 | | Abbott | Chicago, IL |
10 |  | WebMD | York, NY |
11 |  | Kaiser Permanente | Oakland, CA |
12 |  | Eli Lilly and Company | Indianapolis, IN |
