

Syngenta’s brand is ranked #767 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Syngenta. When compared to other organizations within the Energy and Manufacturing industry, Syngenta is ranked #65. Among its major competitors, Syngenta is ranked in 1st place for NPS while DuPont is 2nd, and W. R. Grace & Co. is 3rd.
Syngenta's Net Promoter Score (NPS) is a 40 with 62% Promoters, 16% Passives, and 22% Detractors. Net Promoter Score tracks whether Syngenta's customers would recommend using the product based on a scale of -100 to 100.
| 62% | Promoters |
|---|---|
| 16% | Passives |
| 22% | Detractors |
| Summary | Date | Score |
|---|---|---|
Nov 2023 47 | Nov 2023 | 47 |
Jan 2024 47 | Jan 2024 | 47 |
Mar 2024 44 | Mar 2024 | 44 |
Apr 2024 45 | Apr 2024 | 45 |
Aug 2024 45 | Aug 2024 | 45 |
Oct 2024 44 | Oct 2024 | 44 |
Dec 2024 42 | Dec 2024 | 42 |
Feb 2025 42 | Feb 2025 | 42 |
Mar 2025 40 | Mar 2025 | 40 |
Nov 2025 41 | Nov 2025 | 41 |
Dec 2025 39 | Dec 2025 | 39 |
Feb 2026 41 | Feb 2026 | 41 |
Syngenta is ranked first for NPS among its competitors. DuPont and W. R. Grace & Co. come in second and third, with Platform Specialty Products coming in at #4.
![]() Syngenta | ![]() DuPont | ![]() W. R. Grace & Co. | ![]() Platform Specialty Products | |
| Global Ranking | #767 | #175 | #- | #- |
| NPS | 40 | 17 | 0 | - |
| Valuation Updated every 24 hours for public companies | - | $41.76B | $4.64B | $3.24B |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Female customers rated Syngenta's NPS 30 points higher than Male customers.
Syngenta's NPS was rated 44 by Male customers on Comparably.
Syngenta's NPS was rated 74 by Female customers on Comparably.
Syngenta's NPS was rated the highest by African American/Black customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
African American/Black 61 | African American/Black | 61 |
Asian or Pacific Islander 50 | Asian or Pacific Islander | 50 |
Other 45 | Other | 45 |
Syngenta's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
Syngenta's NPS was rated the highest by customers who have used Syngenta's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 49 | Less than 1 Year | 49 |
1 to 2 Years 67 | 1 to 2 Years | 67 |
2 to 5 Years 50 | 2 to 5 Years | 50 |
5 to 10 Years 0 | 5 to 10 Years | 0 |
Over 10 Years 100 | Over 10 Years | 100 |
Compared to its competitors, Syngenta's NPS is rated right above DuPont.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Syngenta | 40 |
![]() | DuPont | 17 |
![]() | W. R. Grace & Co. | 0 |
In the Energy and Manufacturing industry, Syngenta's NPS is rated right above Mercedes-Benz USA, and is preceded by Toyota.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Toyota | 43 |
![]() | Syngenta | 40 |
![]() | Mercedes-Benz USA | 39 |
![]() | Honda | 37 |
![]() | Audi | 34 |
![]() | Tesla | 29 |
![]() | 3M | 22 |
![]() | Stanley Black & Decker | 22 |
![]() | Ford Motor Company | 13 |
Out of the 4 Syngenta customer reviews 4 were positive and 0 were constructive. Syngenta customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
89% of Syngenta users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Female customers rated Syngenta's Customer Loyalty score 7% higher than Male customers.
Syngenta's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Syngenta's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.
| Summary | Age | Score |
|---|---|---|
18-25 95% | 18-25 | 95% |
26-30 100% | 26-30 | 100% |
Syngenta's Customer Loyalty score was rated the highest by customers who have used Syngenta's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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Syngenta's Customer Loyalty score was rated the highest by Chemicals industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, Syngenta's Customer Loyalty score is rated right above DuPont.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Syngenta | 89% |
![]() | DuPont | 78% |
![]() | W. R. Grace & Co. | 69% |
In the Energy and Manufacturing industry, Syngenta's Customer Loyalty score is rated right above Honda.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Syngenta | 89% |
![]() | Honda | 86% |
![]() | Audi | 84% |
![]() | Mercedes-Benz USA | 83% |
![]() | Toyota | 83% |
![]() | Stanley Black & Decker | 81% |
![]() | 3M | 80% |
![]() | Ford Motor Company | 79% |
![]() | Tesla | 77% |
Syngenta has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
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Syngenta’s product quality score is a 4.3 out of 5 as rated by its users and customers. Reviewers from the Fishing and Farming industry rated Syngenta's product the highest. Reviewers from the Tech industry rated Syngenta the lowest at 4.6.
Syngenta's Product Quality score was rated highest by customers ages 26-30, and rated lowest by customers who have used Syngenta's products/services for 5 to 10 Years.
Male customers rated Syngenta's Product Quality score 0.1 stars higher than Female customers.
Syngenta's Product Quality score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
| Summary | Ethnicity | Score |
|---|---|---|
African American/Black 4.6 | African American/Black | 4.6 |
Asian or Pacific Islander 4.6 | Asian or Pacific Islander | 4.6 |
Other 4.8 | Other | 4.8 |
Syngenta's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.
| Summary | Age | Score |
|---|---|---|
18-25 4.6 | 18-25 | 4.6 |
26-30 5 | 26-30 | 5 |
Syngenta's Product Quality score was rated the highest by customers who have used Syngenta's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
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Syngenta's Product Quality score was rated the highest by Fishing and Farming industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, Syngenta's Product Quality score is rated right above DuPont.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Syngenta | 4.3/5 |
![]() | DuPont | 3.8/5 |
![]() | W. R. Grace & Co. | 3.3/5 |
In the Energy and Manufacturing industry, Syngenta's Product Quality score is rated right above Mercedes-Benz USA.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Syngenta | 4.3/5 |
![]() | Mercedes-Benz USA | 4.2/5 |
![]() | Toyota | 4.2/5 |
![]() | Honda | 4.1/5 |
![]() | Tesla | 3.9/5 |
![]() | 3M | 3.9/5 |
![]() | Audi | 3.9/5 |
![]() | Stanley Black & Decker | 3.8/5 |
![]() | Ford Motor Company | 3.5/5 |
Syngenta has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Fishing and Farming industry. The users from the Tech industry think that they had the lowest ROI from Syngenta.
Syngenta's ROI score was rated highest by customers who have used Syngenta's products/services for 1 to 2 Years, and rated lowest by customers who have used Syngenta's products/services for 5 to 10 Years.
Female customers rated Syngenta's ROI score 0.2 stars higher than Male customers.
Syngenta's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
African American/Black 4.1 | African American/Black | 4.1 |
Asian or Pacific Islander 4.5 | Asian or Pacific Islander | 4.5 |
Other 4.1 | Other | 4.1 |
Syngenta's ROI score was rated 4.3 stars by customers ages 18-25 and customers ages 26-30 on Comparably.
| Summary | Age | Score |
|---|---|---|
18-25 4.3 | 18-25 | 4.3 |
26-30 4.3 | 26-30 | 4.3 |
Syngenta's ROI score was rated the highest by customers who have used Syngenta's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Syngenta's ROI score was rated the highest by Fishing and Farming industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, Syngenta's ROI score is rated right above DuPont.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Syngenta | 4.2/5 |
![]() | DuPont | 3.7/5 |
![]() | W. R. Grace & Co. | 3.2/5 |
In the Energy and Manufacturing industry, Syngenta's ROI score is rated right above Toyota.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Syngenta | 4.2/5 |
![]() | Toyota | 4/5 |
![]() | Honda | 3.9/5 |
![]() | Mercedes-Benz USA | 3.9/5 |
![]() | Tesla | 3.9/5 |
![]() | 3M | 3.8/5 |
![]() | Audi | 3.8/5 |
![]() | Stanley Black & Decker | 3.6/5 |
![]() | Ford Motor Company | 3.4/5 |
Syngenta has an overall Customer Satisfaction score of 92 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Syngenta's Customer Satisfaction score was rated highest by customers who have used Syngenta's products/services for 1 to 2 Years, and rated lowest by Female customers.
Male customers rated Syngenta's Customer Satisfaction score 20 points higher than Female customers.
Very Satisfied | 67% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Very Satisfied | 40% | |
|---|---|---|
Satisfied | 40% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 20% | |
Very Dissatisfied | 0% |
Syngenta's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.
Syngenta's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.
Syngenta's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
Syngenta's Customer Satisfaction score was rated 100 points by customers ages 18-25 and customers ages 26-30 on Comparably.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 100% | |||||||||||||||
| 26-30 | 100% |
Syngenta's Customer Satisfaction score was rated 100 points by customers who have used Syngenta's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
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Compared to its competitors, Syngenta's Customer Satisfaction score is rated right above W. R. Grace & Co..
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Syngenta | 92% |
![]() | W. R. Grace & Co. | 84% |
![]() | DuPont | 73% |
In the Energy and Manufacturing industry, Syngenta's Customer Satisfaction score is rated right above Toyota.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Syngenta | 92% |
![]() | Toyota | 82% |
![]() | Honda | 81% |
![]() | Mercedes-Benz USA | 79% |
![]() | Tesla | 74% |
![]() | Audi | 74% |
![]() | 3M | 74% |
![]() | Stanley Black & Decker | 70% |
![]() | Ford Motor Company | 61% |
Syngenta has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
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https://www.syngenta.com/
Syngenta's Customer Service score was rated highest by customers who have used Syngenta's products/services for Over 10 Years, and rated lowest by customers who have used Syngenta's products/services for 5 to 10 Years.
Syngenta's Customer Service score was rated 4.3 by both Female and Male customers on Comparably.
Syngenta's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
African American/Black 4.4 | African American/Black | 4.4 |
Asian or Pacific Islander 4.5 | Asian or Pacific Islander | 4.5 |
Other 4.3 | Other | 4.3 |
Syngenta's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.5 | 18-25 | 4.5 |
26-30 4.2 | 26-30 | 4.2 |
Syngenta's Customer Service score was rated the highest by customers who have used Syngenta's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.
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Syngenta's Customer Service score was rated the highest by Fishing and Farming industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, Syngenta's Customer Service score is rated right above DuPont.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Syngenta | 4.2/5 |
![]() | DuPont | 3.8/5 |
![]() | W. R. Grace & Co. | 3.3/5 |
In the Energy and Manufacturing industry, Syngenta's Customer Service score is rated right above Toyota.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Syngenta | 4.2/5 |
![]() | Toyota | 4.1/5 |
![]() | Mercedes-Benz USA | 4/5 |
![]() | Honda | 4/5 |
![]() | Tesla | 3.8/5 |
![]() | Audi | 3.8/5 |
![]() | 3M | 3.8/5 |
![]() | Stanley Black & Decker | 3.8/5 |
![]() | Ford Motor Company | 3.4/5 |
Syngenta scored a 40 for Net Promoter Score and a 30 for Employee Net Promoter Score. NPS gauges how likely a customer of Syngenta would recommend the brand to a friend. ENPS measures how likely Syngenta employees would recommend working at Syngenta to a friend.
| 62% | Promoters |
|---|---|
| 16% | Passive |
| 22% | Detractors |
| 55% | Promoters |
|---|---|
| 20% | Passive |
| 25% | Detractors |
Syngenta is ranked #767 in the Global Top 100 Brands. It ranks just behind Bank OZK and just ahead of Alteryx.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
765 | ![]() | Wrigley | ![]() | Surinder Kumar | Consumer Goods |
766 | ![]() | Bank OZK | ![]() | George Gleason | Banking and Financial Services |
767 | ![]() | Syngenta | ![]() | J Fyrwald | Energy and Manufacturing |
768 | ![]() | Alteryx | ![]() | Mark Anderson | Tech |
769 | ![]() | doTERRA | ![]() | David Stirling | Consumer Goods |
770 | ![]() | Coalition Technologies | ![]() | Joel Gross | Business and Consumer Services |
771 | ![]() | Tanium | ![]() | Orion Hindawi | Tech |
Syngenta is ranked #65 in the Energy and Manufacturing Industry. It ranks just behind ITW and just ahead of McMaster-Carr.
| RANK | COMPANY | Location | |
|---|---|---|---|
63 | ![]() | BlackCamel Energy Ltd | |
64 | ![]() | ITW | Glenview, IL |
65 | ![]() | Syngenta | |
66 | ![]() | McMaster-Carr | Elmhurst, IL |
67 | ![]() | ArcelorMittal | |
68 | ![]() | Nucor Corporation | Charlotte, NC |
69 | ![]() | Alabama Power Company | Birmingham, AL |