47
NPS
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Tanium is ranked #254 in Tech Brands
Tanium is ranked #254 in Tech Brands
About Tanium's Brand
Tanium is a security and systems management solution that allows real-time data collection at enterprise scale. Tanium’s brand is ranked #771 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Tanium. When compared to other organizations within the Tech industry, Tanium is ranked #254. Among its major competitors, Tanium is ranked in 2nd place for NPS while Bromium is 1st, and CrowdStrike is 3rd. Overall, Tanium has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $6.50B
Brand at a Glance
86%
Customer Loyalty
4.1/5
Product Quality
3.8/5
Pricing
4/5
Customer Service
Tanium CMO
Susan Panico
Susan Panico serves as the Chief Marketing Officer of Tanium. Susan started at Tanium in June of 2018. Susan is currently based in the San Francisco Bay Area.
Tanium Ranking
- #771 in Global Best Brands
- #254 in Tech
- #1 / 4 of its competitors
Tanium NPS
Tanium's Net Promoter Score (NPS) is a 47 with 66% Promoters, 15% Passives, and 19% Detractors. Net Promoter Score tracks whether Tanium's customers would recommend using the product based on a scale of -100 to 100.
Tanium Overall NPS
| 66% | Promoters |
|---|---|
| 15% | Passives |
| 19% | Detractors |
Tanium NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2023 48 | Feb 2023 | 48 |
May 2023 49 | May 2023 | 49 |
Jul 2023 51 | Jul 2023 | 51 |
Aug 2023 54 | Aug 2023 | 54 |
Oct 2023 51 | Oct 2023 | 51 |
Nov 2023 47 | Nov 2023 | 47 |
Dec 2023 48 | Dec 2023 | 48 |
Feb 2024 50 | Feb 2024 | 50 |
Mar 2024 46 | Mar 2024 | 46 |
May 2024 48 | May 2024 | 48 |
Jul 2024 49 | Jul 2024 | 49 |
Mar 2025 47 | Mar 2025 | 47 |
How Other Brands Compare
Tanium is ranked first for NPS among its competitors. CrowdStrike and FireEye, Inc. come in second and third, with Cylance coming in at #4. Among those competitors, it is the second most valued company behind CrowdStrike.
 Tanium |  CrowdStrike |  Cylance |  FireEye, Inc. | |
| Global Ranking | #771 | #972 | #- | #- |
| NPS | 47 | 42 | 0 | 30 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | - | Neutral |
| Valuation Updated every 24 hours for public companies | $6.50B | $37.95B | $4.77B | $4.74B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Tanium NPS by Gender
Tanium's NPS was rated 33 by Male customers on Comparably.
Male
33
Tanium's NPS was rated 33 by Male customers on Comparably.
50%
Promoters
33%
Passives
17%
Detractors
Female
N/A
Tanium's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Tanium NPS by Ethnicity
Tanium's NPS was rated 67 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 67 | Caucasian | 67 |
Tanium NPS by Age
Tanium's NPS was rated 33 points by customers ages 46-50 on Comparably.
Tanium NPS by Usage
Tanium's NPS was rated 33 points by customers who have used Tanium's products/services for 1 to 2 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 33 | 1 to 2 Years | 33 |
Tanium NPS vs. Competitors
Compared to its competitors, Tanium's NPS is rated right above CrowdStrike, and is preceded by Bromium.
| COMPANY | NPS Score | |
|---|---|---|
 | Bromium | 100 |
| Tanium | 47 |
| CrowdStrike | 42 |
| FireEye, Inc. | 30 |
| Cylance | 0 |
 | Ziften Technologies | N/A |
Tanium Customer Loyalty
86%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
86% of Tanium users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Tanium Customer Loyalty Score by Gender
Tanium's Customer Loyalty score was rated 100 by Male customers on Comparably.
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Male
100%
Yes
Female
N/A
Yes
Tanium Customer Loyalty Score by Ethnicity
Tanium's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Tanium.
100
out of 100
Caucasian
Tanium Customer Loyalty Score by Age
Tanium's Customer Loyalty score was rated 100% by customers ages 46-50 on Comparably.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
46-50 100% | 46-50 | 100% |
Tanium Customer Loyalty Score by Usage
Tanium's Customer Loyalty score was rated 100% by customers who have used Tanium's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Tanium Customer Loyalty Score by Industry
Tanium's Customer Loyalty score was rated 87% by Tech industry customers.
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Tanium Customer Loyalty vs. Competitors
Compared to its competitors, Tanium's Customer Loyalty score is rated right above FireEye, Inc..
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Tanium | 86% |
| FireEye, Inc. | 80% |
| CrowdStrike | 79% |
| Cylance | 70% |
| Bromium | 10% |
| Ziften Technologies | N/A |
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Customer Loyalty for Other Tech Brands
In the Tech industry, Tanium's Customer Loyalty score is rated right above Apple, and is preceded by Spotify.
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Tanium Product Quality
4.1/5
Tanium has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Tanium Product Information
Tanium’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Tanium's product the highest.
- Website
- http://www.tanium.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Business Services
Enterprise
Government & Legal
SaaS
Quick Insights into Tanium Product Quality
Tanium's Product Quality score was rated highest by customers from the Tech industry.
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Ranked Tanium Product Quality the Highest
Tanium Product Quality Score by Gender
Tanium's Product Quality score was rated 4.6 by Male customers on Comparably.
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Male
4.6/5
Female
N/A
Tanium Product Quality Score by Ethnicity
Tanium's Product Quality score was rated 4.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Tanium.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.6 | Caucasian | 4.6 |
Tanium Product Quality Score by Age
Tanium's Product Quality score was rated 4.6 stars by customers ages 46-50 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
46-50 4.6 | 46-50 | 4.6 |
Tanium Product Quality Score by Usage
Tanium's Product Quality score was rated 4.5 stars by customers who have used Tanium's products/services for 1 to 2 Years.
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Tanium Product Quality Score by Industry
Tanium's Product Quality score was rated 4.8 stars by Tech industry customers.
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Tanium Product Quality vs. Competitors
Compared to its competitors, Tanium's Product Quality score is rated right above CrowdStrike.
| COMPANY | Product Quality Score | |
|---|---|---|
| Tanium | 4.1/5 |
| CrowdStrike | 4.1/5 |
| Bromium | 4/5 |
| FireEye, Inc. | 4/5 |
| Cylance | 3.3/5 |
| Ziften Technologies | N/A |
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Product Quality for Other Tech Brands
In the Tech industry, Tanium's Product Quality score is rated right above Peloton, and is preceded by Google.
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Tanium Pricing
Tanium ROI & Value For Money
3.8/5
Tanium has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Tanium Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Tanium ROI
Tanium's ROI score was rated highest by Caucasian customers.
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Ranked Tanium ROI the Highest
Tanium ROI Score by Gender
Tanium's ROI score was rated 4 by Male customers on Comparably.
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Male
4/5
Female
N/A
Tanium ROI Score by Ethnicity
Tanium's ROI score was rated 4.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Tanium.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.5 | Caucasian | 4.5 |
Tanium ROI Score by Age
Tanium's ROI score was rated 4.1 stars by customers ages 46-50 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
46-50 4.1 | 46-50 | 4.1 |
Tanium ROI Score by Usage
Tanium's ROI score was rated 3.4 stars by customers who have used Tanium's products/services for 1 to 2 Years.
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Tanium ROI Score by Industry
Tanium's ROI score was rated 4.3 stars by Tech industry customers.
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Tanium Pricing vs. Competitors
Compared to its competitors, Tanium's ROI score is rated right above FireEye, Inc., and is preceded by CrowdStrike.
| COMPANY | Pricing Score | |
|---|---|---|
| Bromium | 4/5 |
| CrowdStrike | 3.9/5 |
| Tanium | 3.8/5 |
| FireEye, Inc. | 3.8/5 |
| Cylance | 3.5/5 |
| Ziften Technologies | N/A |
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ROI for Other Tech Brands
In the Tech industry, Tanium's ROI score is rated right above ROBLOX, and is preceded by Apple.
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Tanium Customer Satisfaction (CSAT)
Tanium Customer Satisfaction (CSAT) Score
69 / 100
Tanium has an overall Customer Satisfaction score of 69 rated by its users and customers.
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Very Satisfied
54%
Satisfied
15%
Neither Satisfied nor Dissatisfied
19%
Dissatisfied
0%
Very Dissatisfied
12%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Tanium Customer Satisfaction
Tanium's Customer Satisfaction score was rated highest by customers who have used Tanium's products/services for 1 to 2 Years.
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Ranked Tanium Customer Satisfaction the Highest
Tanium Customer Satisfaction Score by Gender
Tanium's Customer Satisfaction score was rated 100 by Male customers on Comparably.
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100 / 100
MaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Tanium Customer Satisfaction Score by Usage
Tanium's Customer Satisfaction score was rated 100 points by customers who have used Tanium's products/services for 1 to 2 Years.
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Tanium Customer Satisfaction vs. Competitors
Compared to its competitors, Tanium's Customer Satisfaction score is rated right above FireEye, Inc., and is preceded by CrowdStrike.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| CrowdStrike | 83% |
| Tanium | 69% |
| FireEye, Inc. | 67% |
| Cylance | 31% |
| Bromium | 0% |
| Ziften Technologies | 0% |
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Customer Satisfaction for Other Tech Brands
In the Tech industry, Tanium's Customer Satisfaction score is rated right above Peloton, and is preceded by ROBLOX.
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Tanium Customer Service
4/5
Tanium has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Tanium's Customer Service
Address
2200 Powell Street, 6th Floor, Emeryville, CA 94608
Website
http://www.tanium.com
Phone Number
(510) 704-0202
Quick Insights into Tanium Customer Service
Tanium's Customer Service score was rated highest by customers ages 46-50.
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Ranked Tanium Customer Service the Highest
Tanium Customer Service Score by Gender
Tanium's Customer Service score was rated 4.3 by Male customers on Comparably.
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Male
4.3/5
Female
N/A
Tanium Customer Service Score by Ethnicity
Tanium's Customer Service score was rated 5 stars by Caucasian customers on Comparably.
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0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 5 | Caucasian | 5 |
Tanium Customer Service Score by Age
Tanium's Customer Service score was rated 5 stars by customers ages 46-50 on Comparably.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
46-50 5 | 46-50 | 5 |
Tanium Customer Service Score by Usage
Tanium's Customer Service score was rated 3.6 stars by customers who have used Tanium's products/services for 1 to 2 Years.
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Tanium Customer Service Score by Industry
Tanium's Customer Service score was rated 4.3 stars by Tech industry customers.
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Tanium Customer Service vs. Competitors
Compared to its competitors, Tanium's Customer Service score is rated right above CrowdStrike.
| COMPANY | Customer Service Score | |
|---|---|---|
| Tanium | 4/5 |
| CrowdStrike | 4/5 |
| Bromium | 4/5 |
| FireEye, Inc. | 3.5/5 |
| Cylance | 3.5/5 |
| Ziften Technologies | N/A |
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Customer Service for Other Tech Brands
In the Tech industry, Tanium's Customer Service score is rated right above Google, and is preceded by Apple.
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Tanium as an Employer
4.6/5
Tanium has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Tanium scored a 47 for Net Promoter Score and a 45 for Employee Net Promoter Score. NPS gauges how likely a customer of Tanium would recommend the brand to a friend. ENPS measures how likely Tanium employees would recommend working at Tanium to a friend.
Net Promoter Score
47
NPS Score
| 66% | Promoters |
|---|---|
| 15% | Passive |
| 19% | Detractors |
Employee Net Promoter Score
45
eNPS Score
| 66% | Promoters |
|---|---|
| 13% | Passive |
| 21% | Detractors |
Global Ranking Snapshot
Tanium is ranked #771 in the Global Top 100 Brands. It ranks just behind Coalition Technologies and just ahead of Braum's.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
769 |  | doTERRA |  | Kirk Jowers | Consumer Goods |
770 |  | Coalition Technologies |  | Joel Gross | Business and Consumer Services |
771 | | Tanium | | Orion Hindawi | Tech |
772 |  | Braum's |  | Drew Braum | Food and Beverages |
773 |  | Osmosis |  | Shiv Gaglani, MBA | Health and Wellness |
774 |  | Boehringer Ingelheim |  | Hubertus von Baumbach | Health and Wellness |
775 |  | CooperVision |  | Daniel McBride | Health and Wellness |
Tech Ranking Snapshot
Tanium is ranked #254 in the Tech Industry. It ranks just behind doTERRA and just ahead of Boehringer Ingelheim.
| RANK | COMPANY | Location | |
|---|---|---|---|
252 |  | Alteryx | Irvine, CA |
253 | | doTERRA | Pleasant Grove, UT |
254 | | Tanium | Emeryville, CA |
255 | | Boehringer Ingelheim | Ridgefield, CT |
256 | | CooperVision | Fairport, NY |
257 |  | Newsela | York, NY |
258 |  | HCSS | Sugar Land, TX |
