
CrowdStrike is a cybersecurity technology firm pioneering cloud delivered next-generation endpoint protection and services. CrowdStrike’s brand is ranked #972 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of CrowdStrike. When compared to other organizations within the Tech industry, CrowdStrike is ranked #320. Among its major competitors, CrowdStrike is ranked in 3rd place for NPS while Immunity is 1st, and Tanium is 2nd. Overall, CrowdStrike has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $37.95B
CrowdStrike's Net Promoter Score (NPS) is a 42 with 63% Promoters, 16% Passives, and 21% Detractors. Net Promoter Score tracks whether CrowdStrike's customers would recommend using the product based on a scale of -100 to 100.
| 63% | Promoters |
|---|---|
| 16% | Passives |
| 21% | Detractors |
| Summary | Date | Score |
|---|---|---|
May 2022 44 | May 2022 | 44 |
Jun 2022 43 | Jun 2022 | 43 |
Aug 2022 44 | Aug 2022 | 44 |
Jan 2023 42 | Jan 2023 | 42 |
May 2023 44 | May 2023 | 44 |
Jun 2023 44 | Jun 2023 | 44 |
Jul 2023 43 | Jul 2023 | 43 |
Sep 2023 45 | Sep 2023 | 45 |
Jun 2024 42 | Jun 2024 | 42 |
Dec 2024 42 | Dec 2024 | 42 |
Jan 2025 42 | Jan 2025 | 42 |
Dec 2025 43 | Dec 2025 | 43 |
CrowdStrike is ranked second for NPS among its competitors. Tanium and Cybereason come in first and third, with Cylance coming in at #4. Among those competitors, it is the most valued company.
![]() CrowdStrike | ![]() Tanium | ![]() Cylance | ![]() Cybereason | |
| Global Ranking | #972 | #771 | #- | #- |
| NPS | 42 | 47 | 0 | 16 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | - | Neutral |
| Valuation Updated every 24 hours for public companies | $37.95B | $6.50B | $4.77B | $1.00B |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Female customers rated CrowdStrike's NPS 67 points higher than Male customers.
CrowdStrike's NPS was rated 22 by Male customers on Comparably.
CrowdStrike's NPS was rated 89 by Female customers on Comparably.
CrowdStrike's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 42 | Caucasian | 42 |
Asian or Pacific Islander 75 | Asian or Pacific Islander | 75 |
Other -33 | Other | -33 |
CrowdStrike's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.
CrowdStrike's NPS was rated the highest by customers who have used CrowdStrike's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 79 | Less than 1 Year | 79 |
1 to 2 Years 60 | 1 to 2 Years | 60 |
2 to 5 Years -19 | 2 to 5 Years | -19 |
Compared to its competitors, CrowdStrike's NPS is rated right above RiskIQ, and is preceded by Tanium.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Immunity | 100 |
![]() | Tanium | 47 |
![]() | CrowdStrike | 42 |
![]() | RiskIQ | 34 |
![]() | Cybereason | 16 |
![]() | Cylance | 0 |
![]() | Avecto | N/A |
![]() | Invincea | N/A |
In the Tech industry, CrowdStrike's NPS is rated right above Google, and is preceded by Netflix.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Nintendo | 55 |
![]() | Spotify | 49 |
![]() | Apple | 48 |
![]() | Zoom Video Communications | 44 |
![]() | Netflix | 43 |
![]() | CrowdStrike | 42 |
![]() | 42 | |
![]() | ROBLOX | 38 |
![]() | Peloton | 31 |
Out of the 5 CrowdStrike customer reviews 5 were positive and 0 were constructive. CrowdStrike customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
79% of CrowdStrike users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Female customers rated CrowdStrike's Customer Loyalty score 10% higher than Male customers.
CrowdStrike's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
% who answered "Yes"
CrowdStrike's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
| Summary | Age | Score |
|---|---|---|
18-25 100% | 18-25 | 100% |
26-30 78% | 26-30 | 78% |
31-35 78% | 31-35 | 78% |
36-40 70% | 36-40 | 70% |
41-45 78% | 41-45 | 78% |
46-50 100% | 46-50 | 100% |
CrowdStrike's Customer Loyalty score was rated the highest by customers who have used CrowdStrike's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
CrowdStrike's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Architecture and Planning industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Compared to its competitors, CrowdStrike's Customer Loyalty score is rated right above Cylance, and is preceded by Tanium.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Immunity | 100% |
![]() | RiskIQ | 100% |
![]() | Tanium | 86% |
![]() | CrowdStrike | 79% |
![]() | Cylance | 70% |
![]() | Cybereason | 64% |
![]() | Avecto | N/A |
![]() | Invincea | N/A |
In the Tech industry, CrowdStrike's Customer Loyalty score is rated right below Peloton.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | ROBLOX | 89% |
![]() | Nintendo | 89% |
![]() | Netflix | 87% |
![]() | 87% | |
![]() | Spotify | 87% |
![]() | Apple | 86% |
![]() | Zoom Video Communications | 84% |
![]() | Peloton | 82% |
![]() | CrowdStrike | 79% |
CrowdStrike has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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CrowdStrike’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Aerospace and Aviation industry rated CrowdStrike's product the highest. Reviewers from the Architecture and Planning industry rated CrowdStrike the lowest at 4.
CrowdStrike's Product Quality score was rated highest by customers from the Aerospace and Aviation industry, and rated lowest by Other customers.
Female customers rated CrowdStrike's Product Quality score 0.4 stars higher than Male customers.
CrowdStrike's Product Quality score was rated the highest by Caucasian customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.1 | Caucasian | 4.1 |
Asian or Pacific Islander 3.9 | Asian or Pacific Islander | 3.9 |
Other 3.4 | Other | 3.4 |
CrowdStrike's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
| Summary | Age | Score |
|---|---|---|
18-25 4.7 | 18-25 | 4.7 |
26-30 3.7 | 26-30 | 3.7 |
31-35 4.2 | 31-35 | 4.2 |
36-40 4.2 | 36-40 | 4.2 |
41-45 4.1 | 41-45 | 4.1 |
46-50 4.5 | 46-50 | 4.5 |
CrowdStrike's Product Quality score was rated the highest by customers who have used CrowdStrike's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
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CrowdStrike's Product Quality score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Architecture and Planning industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Compared to its competitors, CrowdStrike's Product Quality score is rated right above Immunity, and is preceded by Tanium.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Tanium | 4.1/5 |
![]() | CrowdStrike | 4.1/5 |
![]() | Immunity | 4/5 |
![]() | Cybereason | 3.9/5 |
![]() | Cylance | 3.3/5 |
![]() | RiskIQ | 3.2/5 |
![]() | Avecto | N/A |
![]() | Invincea | N/A |
In the Tech industry, CrowdStrike's Product Quality score is rated right above Peloton, and is preceded by Google.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Nintendo | 4.4/5 |
![]() | Apple | 4.3/5 |
![]() | Zoom Video Communications | 4.3/5 |
![]() | Netflix | 4.2/5 |
![]() | Spotify | 4.2/5 |
![]() | 4.1/5 | |
![]() | CrowdStrike | 4.1/5 |
![]() | Peloton | 4/5 |
![]() | ROBLOX | 4/5 |
CrowdStrike has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Architecture and Planning industry think that they had the lowest ROI from CrowdStrike.
CrowdStrike's ROI score was rated highest by customers from the Accounting industry, and rated lowest by Other customers.
Female customers rated CrowdStrike's ROI score 0.9 stars higher than Male customers.
CrowdStrike's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.9 | Caucasian | 3.9 |
Asian or Pacific Islander 4.6 | Asian or Pacific Islander | 4.6 |
Other 2.6 | Other | 2.6 |
CrowdStrike's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.
| Summary | Age | Score |
|---|---|---|
18-25 4.1 | 18-25 | 4.1 |
26-30 4.1 | 26-30 | 4.1 |
31-35 3.7 | 31-35 | 3.7 |
36-40 3.6 | 36-40 | 3.6 |
41-45 3.1 | 41-45 | 3.1 |
46-50 4.6 | 46-50 | 4.6 |
CrowdStrike's ROI score was rated the highest by customers who have used CrowdStrike's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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CrowdStrike's ROI score was rated the highest by Accounting industry customers, and the lowest by Architecture and Planning industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Compared to its competitors, CrowdStrike's ROI score is rated right above Tanium.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | CrowdStrike | 3.9/5 |
![]() | Tanium | 3.8/5 |
![]() | Cybereason | 3.8/5 |
![]() | Cylance | 3.5/5 |
![]() | Immunity | 3/5 |
![]() | RiskIQ | 3/5 |
![]() | Avecto | N/A |
![]() | Invincea | N/A |
In the Tech industry, CrowdStrike's ROI score is rated right above ROBLOX, and is preceded by Apple.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Zoom Video Communications | 4.1/5 |
![]() | 4/5 | |
![]() | Spotify | 4/5 |
![]() | Nintendo | 4/5 |
![]() | Peloton | 4/5 |
![]() | Netflix | 4/5 |
![]() | Apple | 4/5 |
![]() | CrowdStrike | 3.9/5 |
![]() | ROBLOX | 3.8/5 |
CrowdStrike has an overall Customer Satisfaction score of 83 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
CrowdStrike's Customer Satisfaction score was rated highest by customers ages 41-45, and rated lowest by customers from the Architecture and Planning industry.
Female customers rated CrowdStrike's Customer Satisfaction score 24 points higher than Male customers.
Very Satisfied | 47% | |
|---|---|---|
Satisfied | 29% | |
Neither Satisfied nor Dissatisfied | 12% | |
Dissatisfied | 6% | |
Very Dissatisfied | 6% |
Very Satisfied | 100% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
CrowdStrike's Customer Satisfaction (CSAT) score was rated 82% according to Caucasian users and customers.
CrowdStrike's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.
CrowdStrike's Customer Satisfaction (CSAT) score was rated 67% according to Other users and customers.
CrowdStrike's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 26-30.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 67% | |||||||||||||||
| 36-40 | 75% | |||||||||||||||
| 41-45 | 100% | |||||||||||||||
| 46-50 | 100% |
CrowdStrike's Customer Satisfaction score was rated the highest by customers who have used CrowdStrike's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
CrowdStrike's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Architecture and Planning industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}Compared to its competitors, CrowdStrike's Customer Satisfaction score is rated right above Cybereason, and is preceded by Immunity.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Immunity | 100% |
![]() | CrowdStrike | 83% |
![]() | Cybereason | 76% |
![]() | Tanium | 69% |
![]() | Cylance | 31% |
![]() | RiskIQ | 0% |
![]() | Avecto | 0% |
![]() | Invincea | 0% |
In the Tech industry, CrowdStrike's Customer Satisfaction score is rated right above Google, and is preceded by Spotify.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Nintendo | 88% |
![]() | Netflix | 85% |
![]() | Apple | 85% |
![]() | Spotify | 85% |
![]() | CrowdStrike | 83% |
![]() | 81% | |
![]() | Zoom Video Communications | 74% |
![]() | ROBLOX | 73% |
![]() | Peloton | 63% |
CrowdStrike has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock CrowdStrike's overall Customer Service score rated by its users and customers.
206 E 9th St, Austin, TX 78701
http://www.crowdstrike.com
888-512-8906
CrowdStrike's Customer Service score was rated highest by customers from the Accounting industry, and rated lowest by customers who have used CrowdStrike's products/services for 2 to 5 Years.
Female customers rated CrowdStrike's Customer Service score 0.8 stars higher than Male customers.
CrowdStrike's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.9 | Caucasian | 3.9 |
Asian or Pacific Islander 4.8 | Asian or Pacific Islander | 4.8 |
Other 3.1 | Other | 3.1 |
CrowdStrike's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.7 | 18-25 | 4.7 |
26-30 4.1 | 26-30 | 4.1 |
31-35 3.6 | 31-35 | 3.6 |
36-40 3.3 | 36-40 | 3.3 |
41-45 4 | 41-45 | 4 |
46-50 4.4 | 46-50 | 4.4 |
CrowdStrike's Customer Service score was rated the highest by customers who have used CrowdStrike's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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CrowdStrike's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Compared to its competitors, CrowdStrike's Customer Service score is rated right above Cybereason, and is preceded by Tanium.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | RiskIQ | 4.7/5 |
![]() | Tanium | 4/5 |
![]() | CrowdStrike | 4/5 |
![]() | Cybereason | 3.8/5 |
![]() | Cylance | 3.5/5 |
![]() | Immunity | 3/5 |
![]() | Avecto | N/A |
![]() | Invincea | N/A |
In the Tech industry, CrowdStrike's Customer Service score is rated right above Google, and is preceded by Apple.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Apple | 4.2/5 |
![]() | CrowdStrike | 4/5 |
![]() | 4/5 | |
![]() | Zoom Video Communications | 4/5 |
![]() | Nintendo | 4/5 |
![]() | Peloton | 4/5 |
![]() | Netflix | 4/5 |
![]() | Spotify | 4/5 |
![]() | ROBLOX | 3.6/5 |
CrowdStrike has a 4.7/5 stars for its overall company culture rated by their employees



CrowdStrike scored a 42 for Net Promoter Score and a 68 for Employee Net Promoter Score. NPS gauges how likely a customer of CrowdStrike would recommend the brand to a friend. ENPS measures how likely CrowdStrike employees would recommend working at CrowdStrike to a friend.
| 63% | Promoters |
|---|---|
| 16% | Passive |
| 21% | Detractors |
| 77% | Promoters |
|---|---|
| 14% | Passive |
| 9% | Detractors |
CrowdStrike is ranked #972 in the Global Top 100 Brands. It ranks just behind Cinemark USA and just ahead of BBC.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
970 | ![]() | Personal Capital | ![]() | Jay Shah | Banking and Financial Services |
971 | ![]() | Cinemark USA | ![]() | Sean Gamble | Media and Entertainment |
972 | ![]() | CrowdStrike | ![]() | George Kurtz | Tech |
973 | ![]() | BBC | ![]() | Tony Hall | Media and Entertainment |
974 | ![]() | iQor | ![]() | Gary Praznik | Business and Consumer Services |
975 | ![]() | Carrabba's Italian Grill | ![]() | Food and Beverages | |
976 | ![]() | Strava | ![]() | Mike Martin | Health and Wellness |
CrowdStrike is ranked #320 in the Tech Industry. It ranks just behind Lose It! and just ahead of iQor.
| RANK | COMPANY | Location | |
|---|---|---|---|
318 | ![]() | Oculus VR | |
319 | ![]() | Lose It! | Boston, MA |
320 | ![]() | CrowdStrike | Austin, TX |
321 | ![]() | iQor | Saint Petersburg, FL |
322 | ![]() | AEG | Los Angeles, CA |
323 | ![]() | Illumina | San Diego, CA |
324 | ![]() | Planned Parenthood | New York City, NY |