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AEG is

Ranked

#116

Media and Entertainment Brands

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AEG is ranked #116 in Media and Entertainment Brands

About AEG's Brand

AEG is one of the leading sports and entertainment presenters in the world. AEG, a wholly owned subsidiary of the Anschutz Company, owns, AEG’s brand is ranked #980 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of AEG. When compared to other organizations within the Media and Entertainment industry, AEG is ranked #116. Among its major competitors, AEG is ranked in 2nd place for NPS while Indesit Company is 1st, and Electrolux is 3rd.Their current valuation is $9.96B

Brand at a Glance

72%

Customer Loyalty

3.3/5

Product Quality

3.3/5

Pricing

3.2/5

Customer Service

AEG Ranking

^#116 in Media and Entertainment
^#2 / 4 of its competitors

AEG NPS

AEG's Net Promoter Score (NPS) is a 12 with 48% Promoters, 16% Passives, and 36% Detractors. Net Promoter Score tracks whether AEG's customers would recommend using the product based on a scale of -100 to 100.

AEG Overall NPS

NPS

48%	Promoters
16%	Passives
36%	Detractors

AEG NPS Trend

-100

-50

100

Summary	Date	Score
Sep 2024 16	Sep 2024	16
Oct 2024 16	Oct 2024	16
Nov 2024 12	Nov 2024	12
Dec 2024 12	Dec 2024	12
Jan 2025 12	Jan 2025	12
Feb 2025 12	Feb 2025	12
Mar 2025 12	Mar 2025	12
Apr 2025 11	Apr 2025	11
May 2025 13	May 2025	13
Jun 2025 11	Jun 2025	11
Aug 2025 13	Aug 2025	13
Dec 2025 12	Dec 2025	12

How Other Brands Compare

AEG is ranked second for NPS among its competitors. Indesit Company and Electrolux come in first and third, with Whirlpool Corporation coming in at #4. Among those competitors, it is the third most valued company behind Whirlpool Corporation.

	AEG	Electrolux	Whirlpool Corporation	Indesit Company
Global Ranking	#980	#312	#-	#-
NPS	12	-26	-42	100
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	Neutral	-
Valuation Updated every 24 hours for public companies	$9.96B	$4.03B	$14.57B	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

AEG NPS by Gender

Male customers rated AEG's NPS 49 points higher than Female customers.

Male

AEG's NPS was rated 12 by Male customers on Comparably.

56%

Promoters

Passives

44%

Detractors

Female

-37

AEG's NPS was rated -37 by Female customers on Comparably.

27%

Promoters

Passives

64%

Detractors

AEG NPS by Ethnicity

AEG's NPS was rated the highest by Other customers, and the lowest by Caucasian customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -40	Caucasian	-40
Asian or Pacific Islander -34	Asian or Pacific Islander	-34
Other 0	Other	0

AEG NPS by Age

AEG's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 66+.

100

Summary

Age

Promoters

Passives

Detractors

26-30

25%

75%

31-35

80%

20%

36-40

100%

46-50

33%

67%

51-55

67%

33%

66+

12%

88%

AEG NPS by Usage

AEG's NPS was rated the highest by customers who have used AEG's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -39	Less than 1 Year	-39
1 to 2 Years -20	1 to 2 Years	-20
2 to 5 Years 40	2 to 5 Years	40
5 to 10 Years 34	5 to 10 Years	34
Over 10 Years -100	Over 10 Years	-100

AEG NPS vs. Competitors

Compared to its competitors, AEG's NPS is rated right above Electrolux, and is preceded by Indesit Company.

COMPANY		NPS Score
	Indesit Company	100
	AEG	12
	Electrolux	-26
	Whirlpool Corporation	-42
	Maytag Corporation	-100

AEG NPS vs Companies in Media and Entertainment

In the Media and Entertainment industry, AEG's NPS is rated right below Instagram.

COMPANY		NPS Score
	Nintendo	55
	Spotify	49
	Apple	48
	Netflix	43
	The Walt Disney Company	38
	ROBLOX	38
	Rockstar Games	38
	Instagram	21
	AEG	12

AEG Customer Reviews

Out of the 10 AEG customer reviews 5 were positive and 5 were constructive. AEG customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.

All Reviews

Positive Reviews

Constructive Reviews

AEG Customer Loyalty

72%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

72% of AEG users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

72%

28%

AEG Customer Loyalty Score by Gender

AEG's Customer Loyalty score was rated 75 by both Female and Male customers on Comparably.

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Male

75%

Yes

Female

75%

Yes

AEG Customer Loyalty Score by Ethnicity

AEG's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Asian or Pacific Islander

out of 100

Other

AEG Customer Loyalty Score by Age

AEG's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.

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20%

40%

60%

80%

100%

Summary	Age	Score
26-30 33%	26-30	33%
31-35 82%	31-35	82%
36-40 100%	36-40	100%
46-50 70%	46-50	70%
51-55 100%	51-55	100%
66+ 66%	66+	66%

AEG Customer Loyalty Score by Usage

AEG's Customer Loyalty score was rated the highest by customers who have used AEG's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	44%
1 to 2 Years	82%
2 to 5 Years	82%
5 to 10 Years	90%
Over 10 Years	78%

AEG Customer Loyalty Score by Industry

AEG's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Tech	85%
Accounting	40%
Arts and Entertainment	78%
Healthcare, Hospitals and Medicine	40%

AEG Customer Loyalty vs. Competitors

Compared to its competitors, AEG's Customer Loyalty score is rated right above Whirlpool Corporation, and is preceded by Indesit Company.

COMPANY		Customer Loyalty Score
	Indesit Company	100%
	AEG	72%
	Whirlpool Corporation	72%
	Electrolux	68%
	Maytag Corporation	10%

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Customer Loyalty for Other Media and Entertainment Brands

In the Media and Entertainment industry, AEG's Customer Loyalty score is rated right below The Walt Disney Company.

COMPANY		Customer Loyalty Score
	ROBLOX	89%
	Nintendo	89%
	Netflix	87%
	Spotify	87%
	Apple	86%
	Instagram	84%
	Rockstar Games	84%
	The Walt Disney Company	83%
	AEG	72%

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AEG Product Quality

3.3/5

AEG has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.

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AEG Product Information

AEG’s product quality score is a 3.3 out of 5 as rated by its users and customers. Reviewers from the Arts and Entertainment industry rated AEG's product the highest. Reviewers from the Healthcare, Hospitals and Medicine industry rated AEG the lowest at 2.

Website: http://www.aegworldwide.com

Company Size: 10,000+ Employees

Industry

Tech

Sports & Entertainment

Quick Insights into AEG Product Quality

AEG's Product Quality score was rated highest by customers ages 36-40, and rated lowest by customers who have used AEG's products/services for Over 10 Years.

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Ranked AEG Product Quality the Highest

36-40	5
Arts and Entertainment	5
2 to 5 Years	4.1

Ranked AEG Product Quality the Lowest

Healthcare, Hospitals and Medicine	2
66+	1.7
Over 10 Years	1.6

AEG Product Quality Score by Gender

Male customers rated AEG's Product Quality score 0.1 stars higher than Female customers.

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Male

3.3/5

Female

3.2/5

AEG Product Quality Score by Ethnicity

AEG's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 2.6	Caucasian	2.6
Asian or Pacific Islander 3.5	Asian or Pacific Islander	3.5
Other 3.5	Other	3.5

AEG Product Quality Score by Age

AEG's Product Quality score was rated the highest by customers ages 36-40, and the lowest by customers ages 66+.

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Summary	Age	Score
26-30 3.4	26-30	3.4
31-35 4.3	31-35	4.3
36-40 5	36-40	5
46-50 4.6	46-50	4.6
51-55 3.5	51-55	3.5
66+ 1.7	66+	1.7

AEG Product Quality Score by Usage

AEG's Product Quality score was rated the highest by customers who have used AEG's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.4
1 to 2 Years	2.5
2 to 5 Years	4.1
5 to 10 Years	3.6
Over 10 Years	1.6

AEG Product Quality Score by Industry

AEG's Product Quality score was rated the highest by Arts and Entertainment industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Tech	3.9
Accounting	3.1
Arts and Entertainment	5
Healthcare, Hospitals and Medicine	2

AEG Product Quality vs. Competitors

Compared to its competitors, AEG's Product Quality score is rated right above Electrolux.

COMPANY		Product Quality Score
	AEG	3.3/5
	Electrolux	2.5/5
	Whirlpool Corporation	1.9/5
	Indesit Company	1.5/5
	Maytag Corporation	1.5/5

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Product Quality for Other Media and Entertainment Brands

In the Media and Entertainment industry, AEG's Product Quality score is rated right below Instagram.

COMPANY		Product Quality Score
	Nintendo	4.4/5
	Apple	4.3/5
	Netflix	4.2/5
	Spotify	4.2/5
	The Walt Disney Company	4.1/5
	Rockstar Games	4.1/5
	ROBLOX	4/5
	Instagram	3.7/5
	AEG	3.3/5

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AEG Pricing

AEG ROI & Value For Money

3.3/5

AEG has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.

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AEG Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Arts and Entertainment industry. The users from the Accounting industry think that they had the lowest ROI from AEG.

Quick Insights into AEG ROI

AEG's ROI score was rated highest by customers ages 31-35, and rated lowest by customers who have used AEG's products/services for Over 10 Years.

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Ranked AEG ROI the Highest

31-35	4.9
Arts and Entertainment	4.6
Asian or Pacific Islander	4

Ranked AEG ROI the Lowest

Other	2.6
66+	1.8
Over 10 Years	1.5

AEG ROI Score by Gender

Male customers rated AEG's ROI score 0.4 stars higher than Female customers.

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Male

3.4/5

Female

3/5

AEG ROI Score by Ethnicity

AEG's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 2.7	Caucasian	2.7
Asian or Pacific Islander 4	Asian or Pacific Islander	4
Other 2.6	Other	2.6

AEG ROI Score by Age

AEG's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.

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Summary	Age	Score
26-30 2.6	26-30	2.6
31-35 4.9	31-35	4.9
36-40 4.8	36-40	4.8
46-50 4.1	46-50	4.1
51-55 3.6	51-55	3.6
66+ 1.8	66+	1.8

AEG ROI Score by Usage

AEG's ROI score was rated the highest by customers who have used AEG's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.2
1 to 2 Years	3.3
2 to 5 Years	3.8
5 to 10 Years	3.5
Over 10 Years	1.5

AEG ROI Score by Industry

AEG's ROI score was rated the highest by Arts and Entertainment industry customers, and the lowest by Accounting industry customers.

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Tech	3.9
Accounting	2.6
Arts and Entertainment	4.6
Healthcare, Hospitals and Medicine	3

AEG Pricing vs. Competitors

Compared to its competitors, AEG's ROI score is rated right above Electrolux, and is preceded by Indesit Company.

COMPANY		Pricing Score
	Indesit Company	3.5/5
	AEG	3.3/5
	Electrolux	2.3/5
	Whirlpool Corporation	1.8/5
	Maytag Corporation	1.5/5

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ROI for Other Media and Entertainment Brands

In the Media and Entertainment industry, AEG's ROI score is rated right below Instagram.

COMPANY		Pricing Score
	Spotify	4/5
	Nintendo	4/5
	Netflix	4/5
	Apple	4/5
	Rockstar Games	3.8/5
	ROBLOX	3.8/5
	The Walt Disney Company	3.7/5
	Instagram	3.5/5
	AEG	3.3/5

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AEG Customer Satisfaction (CSAT)

AEG Customer Satisfaction (CSAT) Score

66 / 100

AEG has an overall Customer Satisfaction score of 66 rated by its users and customers.

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Very Satisfied	42%
Satisfied	24%
Neither Satisfied nor Dissatisfied	7%
Dissatisfied	4%
Very Dissatisfied	23%

Very Satisfied

42%

Satisfied

24%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

23%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into AEG Customer Satisfaction

AEG's Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by customers who have used AEG's products/services for Over 10 Years.

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Ranked AEG Customer Satisfaction the Highest

31-35	100%
Arts and Entertainment	100%
Asian or Pacific Islander	100%

Ranked AEG Customer Satisfaction the Lowest

Other	34%
66+	13%
Over 10 Years	0%

AEG Customer Satisfaction Score by Gender

Male customers rated AEG's Customer Satisfaction score 2 points higher than Female customers.

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57 / 100

Male

	Very Satisfied	43%
	Satisfied	14%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	43%

55 / 100

Female

	Very Satisfied	46%
	Satisfied	9%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	45%

AEG Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

AEG's Customer Satisfaction (CSAT) score was rated 41% according to Caucasian users and customers.

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41 / 100

Very Satisfied	35%
Satisfied	6%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	59%

Very Satisfied

35%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

59%

CSAT according to Asian or Pacific Islander

AEG's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.

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100 / 100

Very Satisfied	33%
Satisfied	67%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

33%

Satisfied

67%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Other

AEG's Customer Satisfaction (CSAT) score was rated 34% according to Other users and customers.

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34 / 100

Very Satisfied	34%
Satisfied	0%
Neither Satisfied nor Dissatisfied	33%
Dissatisfied	0%
Very Dissatisfied	33%

Very Satisfied

34%

Satisfied

Neither Satisfied nor Dissatisfied

33%

Dissatisfied

Very Dissatisfied

33%

AEG Customer Satisfaction Score by Age

AEG's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.

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100

Breakdown

Age

Score

26-30

75%

31-35

100%

51-55

67%

66+

13%

AEG Customer Satisfaction Score by Usage

AEG's Customer Satisfaction score was rated the highest by customers who have used AEG's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	58
1 to 2 Years	33
2 to 5 Years	80
5 to 10 Years	71
Over 10 Years	0

AEG Customer Satisfaction Score by Industry

AEG's Customer Satisfaction score was rated the highest by Arts and Entertainment industry customers, and the lowest by Tech industry customers.

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Tech	67
Accounting	67
Arts and Entertainment	100

AEG Customer Satisfaction vs. Competitors

Compared to its competitors, AEG's Customer Satisfaction score is rated right above Electrolux.

COMPANY		Customer Satisfaction (CSAT) Score
	AEG	65%
	Electrolux	35%
	Whirlpool Corporation	26%
	Indesit Company	0%
	Maytag Corporation	0%

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Customer Satisfaction for Other Media and Entertainment Brands

In the Media and Entertainment industry, AEG's Customer Satisfaction score is rated right above Instagram, and is preceded by ROBLOX.

COMPANY		Customer Satisfaction (CSAT) Score
	Nintendo	88%
	Netflix	85%
	Apple	85%
	Spotify	85%
	The Walt Disney Company	77%
	Rockstar Games	76%
	ROBLOX	73%
	AEG	65%
	Instagram	61%

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AEG Customer Service

3.2/5

AEG has an overall Customer Service score of 3.2 out of 5 stars rated by its users and customers.

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About AEG's Customer Service

Address

Los Angeles, CA 90015

Website

http://www.aegworldwide.com

Phone Number

(213) 763-7700

Quick Insights into AEG Customer Service

AEG's Customer Service score was rated highest by customers ages 31-35, and rated lowest by customers who have used AEG's products/services for Over 10 Years.

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Ranked AEG Customer Service the Highest

31-35	4.9
Arts and Entertainment	4.5
Asian or Pacific Islander	4

Ranked AEG Customer Service the Lowest

Healthcare, Hospitals and Medicine	2
66+	1.5
Over 10 Years	1.5

AEG Customer Service Score by Gender

Male customers rated AEG's Customer Service score 0.6 stars higher than Female customers.

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Male

3.3/5

Female

2.7/5

AEG Customer Service Score by Ethnicity

AEG's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2.4	Caucasian	2.4
Asian or Pacific Islander 4	Asian or Pacific Islander	4
Other 2.6	Other	2.6

AEG Customer Service Score by Age

AEG's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.

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100

Summary	Age	Customer Service Score
26-30 3.1	26-30	3.1
31-35 4.9	31-35	4.9
36-40 4.8	36-40	4.8
46-50 4	46-50	4
51-55 3.1	51-55	3.1
66+ 1.5	66+	1.5

AEG Customer Service Score by Usage

AEG's Customer Service score was rated the highest by customers who have used AEG's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.3
1 to 2 Years	3.1
2 to 5 Years	3.7
5 to 10 Years	3.3
Over 10 Years	1.5

AEG Customer Service Score by Industry

AEG's Customer Service score was rated the highest by Arts and Entertainment industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Tech	4.1
Accounting	2.6
Arts and Entertainment	4.5
Healthcare, Hospitals and Medicine	2

AEG Customer Service vs. Competitors

Compared to its competitors, AEG's Customer Service score is rated right above Electrolux, and is preceded by Indesit Company.

COMPANY		Customer Service Score
	Indesit Company	3.5/5
	AEG	3.2/5
	Electrolux	2.3/5
	Whirlpool Corporation	1.8/5
	Maytag Corporation	1.5/5

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Customer Service for Other Media and Entertainment Brands

In the Media and Entertainment industry, AEG's Customer Service score is rated right below Instagram.

COMPANY		Customer Service Score
	Apple	4.2/5
	The Walt Disney Company	4.1/5
	Nintendo	4/5
	Netflix	4/5
	Spotify	4/5
	Rockstar Games	3.7/5
	ROBLOX	3.6/5
	Instagram	3.3/5
	AEG	3.2/5

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AEG as an Employer

3.4/5

AEG has a 3.4/5 stars for its overall company culture rated by their employees

bottom

45%

CEO of AEG

Dan Beckerman

In the Bottom 45% of Similar Sized Companies on Comparably.

Consumer vs. Employees

AEG scored a 12 for Net Promoter Score and a 1 for Employee Net Promoter Score. NPS gauges how likely a customer of AEG would recommend the brand to a friend. ENPS measures how likely AEG employees would recommend working at AEG to a friend.

Net Promoter Score

NPS Score

48%	Promoters
16%	Passive
36%	Detractors

Employee Net Promoter Score

eNPS Score

42%	Promoters
17%	Passive
41%	Detractors

Global Ranking Snapshot

AEG is ranked #980 in the Global Top 100 Brands. It ranks just behind Steel Dynamics and just ahead of Engro Foods.

RANK			INDUSTRY
978	Raising Cane's	Todd Graves	Food and Beverages
979	Steel Dynamics	Mark Millett	Energy and Manufacturing
980	AEG	Dan Beckerman	Media and Entertainment
981	Engro Foods		Food and Beverages
982	Foodpanda	Ralf Wenzel	Food and Beverages
983	OPPO	Tony Chen	Consumer Goods
984	IGN Entertainment	Peer Schneider	Media and Entertainment