-100
NPS
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Maytag Corporation
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About Maytag Corporation's Brand
Maytag(R) appliance is the tough, hard-working spirit of American dependability. Among its major competitors, Maytag Corporation is ranked in 4th place for NPS while AEG is 1st, and Electrolux is 2nd.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Maytag Corporation Ranking
- #4 / 4 of its competitors
Maytag Corporation NPS
Maytag Corporation's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Maytag Corporation's customers would recommend using the product based on a scale of -100 to 100.
Maytag Corporation Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Maytag Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 -100 | Dec 2022 | -100 |
How Other Brands Compare
Maytag Corporation is ranked #4 for NPS among its competitors. AEG and Electrolux come in first and second, with Whirlpool Corporation coming in at third.
Maytag Corporation |  Electrolux |  AEG |  Whirlpool Corporation | |
| Global Ranking | #- | #312 | #980 | #- |
| NPS | -100 | -26 | 12 | -42 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $4.03B | $9.96B | $14.57B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Maytag Corporation NPS vs. Competitors
Compared to its competitors, Maytag Corporation's NPS is rated right below Whirlpool Corporation.
| COMPANY | NPS Score | |
|---|---|---|
| AEG | 12 |
| Electrolux | -26 |
| Whirlpool Corporation | -42 |
| Maytag Corporation | -100 |
Maytag Corporation Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Maytag Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Maytag Corporation Customer Loyalty vs. Competitors
Compared to its competitors, Maytag Corporation's Customer Loyalty score is rated right below Electrolux.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| AEG | 72% |
| Whirlpool Corporation | 72% |
| Electrolux | 68% |
| Maytag Corporation | 10% |
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Maytag Corporation Product Quality
1.5/5
Maytag Corporation has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Maytag Corporation Product Information
Maytag Corporation’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.maytag.com
- Company Size
- 1-10 Employees
Industry
Tech
Ecommerce and Marketplaces
Marketplaces
Maytag Corporation Product Quality vs. Competitors
Compared to its competitors, Maytag Corporation's Product Quality score is rated right below Whirlpool Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| AEG | 3.3/5 |
| Electrolux | 2.5/5 |
| Whirlpool Corporation | 1.9/5 |
| Maytag Corporation | 1.5/5 |
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Maytag Corporation Pricing
Maytag Corporation ROI & Value For Money
1.5/5
Maytag Corporation has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Maytag Corporation Pricing vs. Competitors
Compared to its competitors, Maytag Corporation's ROI score is rated right below Whirlpool Corporation.
| COMPANY | Pricing Score | |
|---|---|---|
| AEG | 3.3/5 |
| Electrolux | 2.3/5 |
| Whirlpool Corporation | 1.8/5 |
| Maytag Corporation | 1.5/5 |
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Maytag Corporation Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Maytag Corporation Customer Satisfaction vs. Competitors
Compared to its competitors, Maytag Corporation's Customer Satisfaction score is rated right below Whirlpool Corporation.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| AEG | 65% |
| Electrolux | 35% |
| Whirlpool Corporation | 26% |
| Maytag Corporation | 0% |
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Maytag Corporation Customer Service
1.5/5
Maytag Corporation has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Maytag Corporation's Customer Service
Address
553 Benson Road, Benton Harbor, MI 49022
Website
http://www.maytag.com
Phone Number
269-923-5000
Maytag Corporation Customer Service vs. Competitors
Compared to its competitors, Maytag Corporation's Customer Service score is rated right below Whirlpool Corporation.
| COMPANY | Customer Service Score | |
|---|---|---|
| AEG | 3.2/5 |
| Electrolux | 2.3/5 |
| Whirlpool Corporation | 1.8/5 |
| Maytag Corporation | 1.5/5 |
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