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OPPO is

Ranked

#79

Consumer Goods Brands

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OPPO

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OPPO

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OPPO is ranked #79 in Consumer Goods Brands

About OPPO's Brand

OPPO Digital designs and marketing digital electronic products, including MP3 players, portal media players, LCD TVs, ebooks, and more. OPPO’s brand is ranked #983 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of OPPO. When compared to other organizations within the Consumer Goods industry, OPPO is ranked #79. Among its major competitors, OPPO is ranked in 6th place for NPS while Apple is 1st, and Xiaomi Technology is 2nd.

Brand at a Glance

88%

Customer Loyalty

4.1/5

Product Quality

3.9/5

Pricing

3.9/5

Customer Service

OPPO Ranking

^#983 in Global Best Brands
^#79 in Consumer Goods
^#4 / 4 of its competitors

OPPO NPS

OPPO's Net Promoter Score (NPS) is a 25 with 55% Promoters, 15% Passives, and 30% Detractors. Net Promoter Score tracks whether OPPO's customers would recommend using the product based on a scale of -100 to 100.

OPPO Overall NPS

NPS

55%	Promoters
15%	Passives
30%	Detractors

OPPO NPS Trend

-100

-50

100

Summary	Date	Score
Sep 2025 22	Sep 2025	22
Oct 2025 24	Oct 2025	24
Nov 2025 24	Nov 2025	24
Jan 2026 22	Jan 2026	22
Feb 2026 22	Feb 2026	22
Mar 2026 24	Mar 2026	24
Apr 2026 24	Apr 2026	24
May 2026 24	May 2026	24
Jun 2026 24	Jun 2026	24
Jul 2026 24	Jul 2026	24
Oct 2026 24	Oct 2026	24
Nov 2026 25	Nov 2026	25

How Other Brands Compare

OPPO is ranked #4 for NPS among its competitors. Apple and Xiaomi Technology come in first and second, with Huawei coming in at third.

	OPPO	Apple	Huawei	Xiaomi Technology
Global Ranking	#983	#5	#707	#714
NPS	25	46	38	41
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	Neutral	-
Valuation Updated every 24 hours for public companies	-	$2.11T	-	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

OPPO NPS by Gender

Male customers rated OPPO's NPS 4 points higher than Female customers.

Male

OPPO's NPS was rated 37 by Male customers on Comparably.

64%

Promoters

Passives

27%

Detractors

Female

OPPO's NPS was rated 33 by Female customers on Comparably.

58%

Promoters

17%

Passives

25%

Detractors

OPPO NPS by Ethnicity

OPPO's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 49	Caucasian	49
Hispanic or Latino 67	Hispanic or Latino	67
African American/Black 65	African American/Black	65
Asian or Pacific Islander 32	Asian or Pacific Islander	32
Other 24	Other	24

OPPO NPS by Age

OPPO's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.

100

Summary

Age

Promoters

Passives

Detractors

18-25

55%

18%

27%

26-30

56%

36%

31-35

75%

10%

15%

36-40

100%

41-45

67%

33%

51-55

67%

33%

56-60

67%

33%

OPPO NPS by Usage

OPPO's NPS was rated the highest by customers who have used OPPO's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -10	Less than 1 Year	-10
1 to 2 Years 45	1 to 2 Years	45
2 to 5 Years 31	2 to 5 Years	31
5 to 10 Years 53	5 to 10 Years	53
Over 10 Years 100	Over 10 Years	100

OPPO NPS vs. Competitors

Compared to its competitors, OPPO's NPS is rated right above Huawei Technologies Company, and is preceded by Vivo.

COMPANY		NPS Score
	Apple	46
	Xiaomi Technology	41
	Huawei	38
	Samsung Electronics	34
	Vivo	27
	OPPO	25
	Huawei Technologies Company	-100
	Meizu	-100

OPPO NPS vs Companies in Consumer Goods

In the Consumer Goods industry, OPPO's NPS is rated right below Tiffany & Co.

COMPANY		NPS Score
	Lego Group	55
	Red Bull	42
	Bath & Body Works	38
	Colgate Palmolive	37
	Crocs	35
	Hershey Company	34
	Gucci	31
	Tiffany & Co	31
	OPPO	25

OPPO Customer Reviews

Out of the 29 OPPO customer reviews 18 were positive and 11 were constructive. OPPO customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

OPPO Customer Loyalty

88%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

88% of OPPO users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

88%

12%

OPPO Customer Loyalty Score by Gender

Female customers rated OPPO's Customer Loyalty score 3% higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of OPPO.

Male

85%

Yes

Female

88%

Yes

OPPO Customer Loyalty Score by Ethnicity

OPPO's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Hispanic or Latino customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of OPPO.

out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Other

OPPO Customer Loyalty Score by Age

OPPO's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 56-60.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of OPPO.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 86%	18-25	86%
26-30 75%	26-30	75%
31-35 91%	31-35	91%
36-40 100%	36-40	100%
41-45 85%	41-45	85%
51-55 70%	51-55	70%
56-60 70%	56-60	70%

OPPO Customer Loyalty Score by Usage

OPPO's Customer Loyalty score was rated the highest by customers who have used OPPO's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	53%
1 to 2 Years	93%
2 to 5 Years	88%
5 to 10 Years	88%
Over 10 Years	100%

OPPO Customer Loyalty Score by Industry

OPPO's Customer Loyalty score was rated the highest by Business and Consumer Services industry customers, and the lowest by Architecture and Planning industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	92%
Accounting	78%
Architecture and Planning	55%
Arts and Entertainment	87%
Banking and Financial Services	74%
Business and Consumer Services	100%
Business Supplies and Equipment	70%
Education	100%
Government and Public Policy	70%
Retail	100%

OPPO Customer Loyalty vs. Competitors

Compared to its competitors, OPPO's Customer Loyalty score is rated right above Apple, and is preceded by Vivo.

COMPANY		Customer Loyalty Score
	Vivo	88%
	OPPO	88%
	Apple	86%
	Xiaomi Technology	84%
	Samsung Electronics	82%
	Huawei	81%
	Huawei Technologies Company	N/A
	Meizu	N/A

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Customer Loyalty for Other Consumer Goods Brands

In the Consumer Goods industry, OPPO's Customer Loyalty score is rated right above Bath & Body Works.

COMPANY		Customer Loyalty Score
	OPPO	88%
	Bath & Body Works	87%
	Lego Group	86%
	Colgate Palmolive	85%
	Red Bull	81%
	Hershey Company	81%
	Crocs	79%
	Gucci	76%
	Tiffany & Co	73%

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OPPO Product Quality

4.1/5

OPPO has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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OPPO Product Information

OPPO’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Business and Consumer Services industry rated OPPO's product the highest. Reviewers from the Accounting industry rated OPPO the lowest at 3.9.

Website: http://oppodigital.com/

Company Size: 10,000+ Employees

Quick Insights into OPPO Product Quality

OPPO's Product Quality score was rated highest by customers ages 36-40, and rated lowest by customers from the Retail industry.

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Ranked OPPO Product Quality the Highest

36-40	5
Over 10 Years	5
African American/Black	4.8

Ranked OPPO Product Quality the Lowest

56-60	3.5
Caucasian	3.5
Retail	3.1

OPPO Product Quality Score by Gender

OPPO's Product Quality score was rated 4.1 by both Female and Male customers on Comparably.

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Male

4.1/5

Female

4.1/5

OPPO Product Quality Score by Ethnicity

OPPO's Product Quality score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3.5	Caucasian	3.5
Hispanic or Latino 4.3	Hispanic or Latino	4.3
African American/Black 4.8	African American/Black	4.8
Asian or Pacific Islander 4.1	Asian or Pacific Islander	4.1
Other 3.9	Other	3.9

OPPO Product Quality Score by Age

OPPO's Product Quality score was rated the highest by customers ages 36-40, and the lowest by customers ages 56-60.

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Summary	Age	Score
18-25 4	18-25	4
26-30 4.1	26-30	4.1
31-35 4.4	31-35	4.4
36-40 5	36-40	5
41-45 3.9	41-45	3.9
51-55 3.5	51-55	3.5
56-60 3.5	56-60	3.5

OPPO Product Quality Score by Usage

OPPO's Product Quality score was rated the highest by customers who have used OPPO's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.6
1 to 2 Years	4.4
2 to 5 Years	3.9
5 to 10 Years	4
Over 10 Years	5

OPPO Product Quality Score by Industry

OPPO's Product Quality score was rated the highest by Business and Consumer Services industry customers, and the lowest by Retail industry customers.

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Tech	4.2
Accounting	3.9
Architecture and Planning	3.2
Arts and Entertainment	3.9
Banking and Financial Services	4.2
Business and Consumer Services	4.7
Business Supplies and Equipment	3.9
Education	4.5
Government and Public Policy	4.6
Retail	3.1

OPPO Product Quality vs. Competitors

Compared to its competitors, OPPO's Product Quality score is rated right above Samsung Electronics, and is preceded by Xiaomi Technology.

COMPANY		Product Quality Score
	Vivo	4.3/5
	Apple	4.3/5
	Huawei	4.2/5
	Xiaomi Technology	4.2/5
	OPPO	4.1/5
	Samsung Electronics	4/5
	Huawei Technologies Company	2.5/5
	Meizu	N/A

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Product Quality for Other Consumer Goods Brands

In the Consumer Goods industry, OPPO's Product Quality score is rated right above Crocs, and is preceded by Hershey Company.

COMPANY		Product Quality Score
	Lego Group	4.5/5
	Red Bull	4.2/5
	Colgate Palmolive	4.2/5
	Gucci	4.2/5
	Bath & Body Works	4.1/5
	Hershey Company	4.1/5
	OPPO	4.1/5
	Crocs	4.1/5
	Tiffany & Co	4/5

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OPPO Pricing

OPPO ROI & Value For Money

3.9/5

OPPO has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

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OPPO Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Business and Consumer Services industry. The users from the Retail industry think that they had the lowest ROI from OPPO.

Quick Insights into OPPO ROI

OPPO's ROI score was rated highest by customers ages 36-40, and rated lowest by customers from the Retail industry.

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Ranked OPPO ROI the Highest

36-40	5
Over 10 Years	5
African American/Black	4.6

Ranked OPPO ROI the Lowest

Less than 1 Year	3.4
56-60	3.3
Retail	3.1

OPPO ROI Score by Gender

OPPO's ROI score was rated 3.9 by both Female and Male customers on Comparably.

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Male

3.9/5

Female

3.9/5

OPPO ROI Score by Ethnicity

OPPO's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 4.6	Caucasian	4.6
Hispanic or Latino 4.5	Hispanic or Latino	4.5
African American/Black 4.6	African American/Black	4.6
Asian or Pacific Islander 3.9	Asian or Pacific Islander	3.9
Other 3.6	Other	3.6

OPPO ROI Score by Age

OPPO's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 56-60.

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Summary	Age	Score
18-25 3.7	18-25	3.7
26-30 4	26-30	4
31-35 4.3	31-35	4.3
36-40 5	36-40	5
41-45 3.7	41-45	3.7
51-55 4	51-55	4
56-60 3.3	56-60	3.3

OPPO ROI Score by Usage

OPPO's ROI score was rated the highest by customers who have used OPPO's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.4
1 to 2 Years	4
2 to 5 Years	3.8
5 to 10 Years	4.1
Over 10 Years	5

OPPO ROI Score by Industry

OPPO's ROI score was rated the highest by Business and Consumer Services industry customers, and the lowest by Retail industry customers.

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Tech	4.2
Accounting	3.4
Architecture and Planning	3.5
Arts and Entertainment	3.2
Banking and Financial Services	4
Business and Consumer Services	4.6
Business Supplies and Equipment	3.3
Education	4.2
Government and Public Policy	4.6
Retail	3.1

OPPO Pricing vs. Competitors

Compared to its competitors, OPPO's ROI score is rated right above Samsung Electronics, and is preceded by Apple.

COMPANY		Pricing Score
	Xiaomi Technology	4.1/5
	Huawei	4/5
	Vivo	4/5
	Apple	4/5
	OPPO	3.9/5
	Samsung Electronics	3.8/5
	Huawei Technologies Company	3.5/5
	Meizu	N/A

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ROI for Other Consumer Goods Brands

In the Consumer Goods industry, OPPO's ROI score is rated right above Hershey Company, and is preceded by Lego Group.

COMPANY		Pricing Score
	Colgate Palmolive	4/5
	Lego Group	3.9/5
	OPPO	3.9/5
	Hershey Company	3.9/5
	Red Bull	3.8/5
	Bath & Body Works	3.8/5
	Gucci	3.8/5
	Crocs	3.7/5
	Tiffany & Co	3.7/5

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OPPO Customer Satisfaction (CSAT)

OPPO Customer Satisfaction (CSAT) Score

82 / 100

OPPO has an overall Customer Satisfaction score of 82 rated by its users and customers.

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Very Satisfied	53%
Satisfied	29%
Neither Satisfied nor Dissatisfied	6%
Dissatisfied	1%
Very Dissatisfied	11%

Very Satisfied

53%

Satisfied

29%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

11%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into OPPO Customer Satisfaction

OPPO's Customer Satisfaction score was rated highest by customers ages 36-40, and rated lowest by customers ages 51-55.

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Ranked OPPO Customer Satisfaction the Highest

36-40	100%
Education	100%
Hispanic or Latino	100%

Ranked OPPO Customer Satisfaction the Lowest

Over 10 Years	67%
Retail	67%
51-55	33%

OPPO Customer Satisfaction Score by Gender

Female customers rated OPPO's Customer Satisfaction score 9 points higher than Male customers.

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76 / 100

Male

	Very Satisfied	55%
	Satisfied	21%
	Neither Satisfied nor Dissatisfied	8%
	Dissatisfied	0%
	Very Dissatisfied	16%

85 / 100

Female

	Very Satisfied	53%
	Satisfied	32%
	Neither Satisfied nor Dissatisfied	4%
	Dissatisfied	4%
	Very Dissatisfied	7%

OPPO Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

OPPO's Customer Satisfaction (CSAT) score was rated 67% according to Caucasian users and customers.

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67 / 100

Very Satisfied	50%
Satisfied	17%
Neither Satisfied nor Dissatisfied	17%
Dissatisfied	0%
Very Dissatisfied	16%

Very Satisfied

50%

Satisfied

17%

Neither Satisfied nor Dissatisfied

17%

Dissatisfied

Very Dissatisfied

16%

CSAT according to Hispanic or Latino

OPPO's Customer Satisfaction (CSAT) score was rated 100% according to Hispanic or Latino users and customers.

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100 / 100

Very Satisfied	0%
Satisfied	100%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

Satisfied

100%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to African American/Black

OPPO's Customer Satisfaction (CSAT) score was rated 93% according to African American/Black users and customers.

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93 / 100

Very Satisfied	71%
Satisfied	22%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	7%

Very Satisfied

71%

Satisfied

22%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

OPPO's Customer Satisfaction (CSAT) score was rated 76% according to Asian or Pacific Islander users and customers.

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76 / 100

Very Satisfied	55%
Satisfied	21%
Neither Satisfied nor Dissatisfied	7%
Dissatisfied	0%
Very Dissatisfied	17%

Very Satisfied

55%

Satisfied

21%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

17%

CSAT according to Other

OPPO's Customer Satisfaction (CSAT) score was rated 78% according to Other users and customers.

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78 / 100

Very Satisfied	53%
Satisfied	25%
Neither Satisfied nor Dissatisfied	7%
Dissatisfied	1%
Very Dissatisfied	14%

Very Satisfied

53%

Satisfied

25%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

14%

OPPO Customer Satisfaction Score by Age

OPPO's Customer Satisfaction score was rated the highest by customers ages 36-40, and the lowest by customers ages 51-55.

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100

Breakdown

Age

Score

18-25

81%

26-30

82%

31-35

76%

36-40

100%

41-45

84%

51-55

33%

56-60

67%

OPPO Customer Satisfaction Score by Usage

OPPO's Customer Satisfaction score was rated the highest by customers who have used OPPO's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	78
1 to 2 Years	87
2 to 5 Years	75
5 to 10 Years	77
Over 10 Years	67

OPPO Customer Satisfaction Score by Industry

OPPO's Customer Satisfaction score was rated the highest by Education industry customers, and the lowest by Retail industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

{
	"title": "OPPO Customer Satisfaction Score by Industry",
	"text": "OPPO's Customer Satisfaction score was rated the highest by Education industry customers, and the lowest by Retail industry customers.",
	"bars": [
		{
			"label": "Tech",
			"groupId": 104,
			"score": 86,
			"stars": 0,
			"csatScore": 86,
			"text": "OPPO's Customer Satisfaction score is  rated by Tech customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 86
		},
		{
			"label": "Accounting",
			"groupId": 495,
			"score": 81,
			"stars": 0,
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			"scoreClassName": "",
			"scoreLabel": 81
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		{
			"label": "Architecture and Planning",
			"groupId": 498,
			"score": 67,
			"stars": 0,
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			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Arts and Entertainment",
			"groupId": 499,
			"score": 72,
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			"scoreClassName": "",
			"scoreLabel": 72
		},
		{
			"label": "Banking and Financial Services",
			"groupId": 501,
			"score": 72,
			"stars": 0,
			"csatScore": 72,
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			"scoreClassName": "",
			"scoreLabel": 72
		},
		{
			"label": "Business Supplies and Equipment",
			"groupId": 505,
			"score": 80,
			"stars": 0,
			"csatScore": 80,
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			"scoreClassName": "",
			"scoreLabel": 80
		},
		{
			"label": "Education",
			"groupId": 515,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
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			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Government and Public Policy",
			"groupId": 521,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "OPPO's Customer Satisfaction score is  rated by Government and Public Policy customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Retail",
			"groupId": 559,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
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			"scoreClassName": "",
			"scoreLabel": 67
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}

Tech	86
Accounting	81
Architecture and Planning	67
Arts and Entertainment	72
Banking and Financial Services	72
Business Supplies and Equipment	80
Education	100
Government and Public Policy	100
Retail	67

OPPO Customer Satisfaction vs. Competitors

Compared to its competitors, OPPO's Customer Satisfaction score is rated right above Meizu, and is preceded by Samsung Electronics.

COMPANY		Customer Satisfaction (CSAT) Score
	Huawei Technologies Company	100%
	Vivo	94%
	Xiaomi Technology	87%
	Apple	85%
	Huawei	85%
	Samsung Electronics	83%
	OPPO	82%
	Meizu	0%

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Customer Satisfaction for Other Consumer Goods Brands

In the Consumer Goods industry, OPPO's Customer Satisfaction score is rated right above Red Bull, and is preceded by Colgate Palmolive.

COMPANY		Customer Satisfaction (CSAT) Score
	Lego Group	89%
	Colgate Palmolive	83%
	OPPO	82%
	Red Bull	82%
	Bath & Body Works	81%
	Hershey Company	80%
	Crocs	79%
	Gucci	78%
	Tiffany & Co	73%

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OPPO Customer Service

3.9/5

OPPO has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.

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About OPPO's Customer Service

Address

Shenzhen China

Website

http://oppodigital.com/

Phone Number

16509611118

Quick Insights into OPPO Customer Service

OPPO's Customer Service score was rated highest by customers ages 36-40, and rated lowest by customers from the Arts and Entertainment industry.

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Ranked OPPO Customer Service the Highest

36-40	5
Over 10 Years	5
Business and Consumer Services	4.7

Ranked OPPO Customer Service the Lowest

56-60	3.5
Less than 1 Year	3.5
Arts and Entertainment	2.8

OPPO Customer Service Score by Gender

OPPO's Customer Service score was rated 3.9 by both Female and Male customers on Comparably.

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Male

3.9/5

Female

3.9/5

OPPO Customer Service Score by Ethnicity

OPPO's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 4.6	Caucasian	4.6
Hispanic or Latino 4.3	Hispanic or Latino	4.3
African American/Black 4.6	African American/Black	4.6
Asian or Pacific Islander 3.7	Asian or Pacific Islander	3.7
Other 3.7	Other	3.7

OPPO Customer Service Score by Age

OPPO's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 56-60.

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100

Summary	Age	Customer Service Score
18-25 3.7	18-25	3.7
26-30 3.8	26-30	3.8
31-35 4.3	31-35	4.3
36-40 5	36-40	5
41-45 4.1	41-45	4.1
51-55 3.5	51-55	3.5
56-60 3.5	56-60	3.5

OPPO Customer Service Score by Usage

OPPO's Customer Service score was rated the highest by customers who have used OPPO's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.5
1 to 2 Years	4
2 to 5 Years	3.8
5 to 10 Years	4
Over 10 Years	5

OPPO Customer Service Score by Industry

OPPO's Customer Service score was rated the highest by Business and Consumer Services industry customers, and the lowest by Arts and Entertainment industry customers.

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Tech	4.2
Accounting	3.4
Architecture and Planning	3.5
Arts and Entertainment	2.8
Banking and Financial Services	4
Business and Consumer Services	4.7
Business Supplies and Equipment	3.3
Education	4.2
Government and Public Policy	4.6
Retail	3

OPPO Customer Service vs. Competitors

Compared to its competitors, OPPO's Customer Service score is rated right above Samsung Electronics, and is preceded by Huawei.

COMPANY		Customer Service Score
	Apple	4.2/5
	Vivo	4.1/5
	Xiaomi Technology	4/5
	Huawei	4/5
	OPPO	3.9/5
	Samsung Electronics	3.9/5
	Huawei Technologies Company	3.5/5
	Meizu	N/A

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Customer Service for Other Consumer Goods Brands

In the Consumer Goods industry, OPPO's Customer Service score is rated right above Bath & Body Works, and is preceded by Red Bull.

COMPANY		Customer Service Score
	Lego Group	4.2/5
	Colgate Palmolive	4/5
	Gucci	4/5
	Red Bull	4/5
	OPPO	3.9/5
	Bath & Body Works	3.9/5
	Hershey Company	3.9/5
	Crocs	3.9/5
	Tiffany & Co	3.8/5

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OPPO as an Employer

4.7/5

OPPO has a 4.7/5 stars for its overall company culture rated by their employees

top

CEO of OPPO

Tony Chen

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

OPPO scored a 25 for Net Promoter Score and a 26 for Employee Net Promoter Score. NPS gauges how likely a customer of OPPO would recommend the brand to a friend. ENPS measures how likely OPPO employees would recommend working at OPPO to a friend.

Net Promoter Score

NPS Score

55%	Promoters
15%	Passive
30%	Detractors

Employee Net Promoter Score

eNPS Score

57%	Promoters
12%	Passive
31%	Detractors

Global Ranking Snapshot

OPPO is ranked #983 in the Global Top 100 Brands. It ranks just behind Foodpanda and just ahead of IGN Entertainment.

RANK			INDUSTRY
981	Engro Foods		Food and Beverages
982	Foodpanda	Ralf Wenzel	Food and Beverages
983	OPPO	Tony Chen	Consumer Goods
984	IGN Entertainment	Peer Schneider	Media and Entertainment
985	Illumina	Francis deSouza	Health and Wellness
986	Planned Parenthood	Alexis McGill Johnson	Health and Wellness
987	Reliance	Mukesh Ambani	Energy and Manufacturing