-100
NPS
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Meizu
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About Meizu's Brand
Designer and producer of smartphones. The company provides smartphones that put a focus on a few important characteristics that are designed for users that want a simple mobile experience. Among its major competitors, Meizu is ranked in 6th place for NPS while Xiaomi Technology is 1st, and Huawei is 2nd.
Meizu Ranking
- #4 / 4 of its competitors
Meizu NPS
Meizu's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Meizu's customers would recommend using the product based on a scale of -100 to 100.
Meizu Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Meizu NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 -100 | Nov 2022 | -100 |
How Other Brands Compare
Meizu is ranked #4 for NPS among its competitors. Xiaomi Technology and Huawei come in first and second, with Lenovo coming in at third.
Meizu |  Lenovo |  Huawei |  Xiaomi Technology | |
| Global Ranking | #- | #211 | #707 | #714 |
| NPS | -100 | 13 | 37 | 43 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Meizu NPS vs. Competitors
Compared to its competitors, Meizu's NPS is rated right below Lenovo.
| COMPANY | NPS Score | |
|---|---|---|
| Xiaomi Technology | 43 |
| Huawei | 37 |
 | Samsung Electronics | 30 |
 | OPPO | 23 |
| Lenovo | 13 |
| Meizu | -100 |
