100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Indesit Company
Marketing or Exec? Claim Your Free Account
About Indesit Company's Brand
Manufacturer of home appliances. The company manufactures washing machines, dryers, washer-dryers, dishwashers, fridges, freezers, ovens and hobs. Its main brands are Indesit, Hotpoint-Ariston and Scholtes. Among its major competitors, Indesit Company is ranked in 1st place for NPS while Candy.com is 2nd, and Electrolux is 3rd.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
Indesit Company Ranking
- #1 / 4 of its competitors
Indesit Company NPS
Indesit Company's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Indesit Company's customers would recommend using the product based on a scale of -100 to 100.
Indesit Company Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Indesit Company NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2022 100 | Mar 2022 | 100 |
How Other Brands Compare
Indesit Company is ranked first for NPS among its competitors. Candy.com and Electrolux come in second and third, with Whirlpool Corporation coming in at #4.
Indesit Company |  Electrolux |  Whirlpool Corporation |  Candy.com | |
| Global Ranking | #- | #312 | #- | #- |
| NPS | 100 | -26 | -42 | 0 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $4.03B | $14.57B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Indesit Company NPS vs. Competitors
Compared to its competitors, Indesit Company's NPS is rated right above Candy.com.
| COMPANY | NPS Score | |
|---|---|---|
| Indesit Company | 100 |
| Candy.com | 0 |
| Electrolux | -26 |
| Whirlpool Corporation | -42 |
Indesit Company Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Indesit Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Indesit Company Customer Loyalty vs. Competitors
Compared to its competitors, Indesit Company's Customer Loyalty score is rated right above Candy.com.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Indesit Company | 100% |
| Candy.com | 100% |
| Whirlpool Corporation | 72% |
| Electrolux | 68% |
Unlock Indesit Company Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Indesit Company Customer Loyalty vs. Competitors data and gain insights into your customers today.
Indesit Company Product Quality
1.5/5
Indesit Company has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Indesit Company's overall Product Quality score rated by its users and customers.
Indesit Company Product Information
Indesit Company’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- www.indesitcompany.com
- Company Size
- 501-1,000 Employees
Indesit Company Product Quality vs. Competitors
Compared to its competitors, Indesit Company's Product Quality score is rated right below Whirlpool Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| Candy.com | 4.5/5 |
| Electrolux | 2.5/5 |
| Whirlpool Corporation | 1.9/5 |
| Indesit Company | 1.5/5 |
Unlock Indesit Company Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Indesit Company Product Quality vs. Competitors data and gain insights into your customers today.
Indesit Company Pricing
Indesit Company ROI & Value For Money
3.5/5
Indesit Company has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Indesit Company's overall ROI score rated by its users and customers.
Indesit Company Pricing vs. Competitors
Compared to its competitors, Indesit Company's ROI score is rated right above Electrolux, and is preceded by Candy.com.
| COMPANY | Pricing Score | |
|---|---|---|
| Candy.com | 4/5 |
| Indesit Company | 3.5/5 |
| Electrolux | 2.3/5 |
| Whirlpool Corporation | 1.8/5 |
Unlock Indesit Company ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Indesit Company ROI vs. Competitors data and gain insights into your customers today.
Indesit Company Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Indesit Company Customer Satisfaction vs. Competitors
Compared to its competitors, Indesit Company's Customer Satisfaction score is rated right below Whirlpool Corporation.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Candy.com | 100% |
| Electrolux | 35% |
| Whirlpool Corporation | 26% |
| Indesit Company | 0% |
Unlock Indesit Company Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Indesit Company Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Indesit Company Customer Service
3.5/5
Indesit Company has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Indesit Company's overall Customer Service score rated by its users and customers.
About Indesit Company's Customer Service
Address
Viale Aristide Merloni, 47, Fabriano, 60044
Website
www.indesitcompany.com
Indesit Company Customer Service vs. Competitors
Compared to its competitors, Indesit Company's Customer Service score is rated right above Electrolux, and is preceded by Candy.com.
| COMPANY | Customer Service Score | |
|---|---|---|
| Candy.com | 4/5 |
| Indesit Company | 3.5/5 |
| Electrolux | 2.3/5 |
| Whirlpool Corporation | 1.8/5 |
Unlock Indesit Company Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Indesit Company Customer Service vs. Competitors data and gain insights into your customers today.
