Raising Cane's NPS & Customer Reviews | Comparably
Raising Cane's is
Ranked
#79
in
Food and Beverages Brands
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Raising Cane's is ranked #79 in Food and Beverages Brands

About Raising Cane's' Brand

Raising Cane’s is a Restaurant company specializing in quality chicken finger meals. Raising Cane's’s brand is ranked #978 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Raising Cane's. When compared to other organizations within the Food and Beverages industry, Raising Cane's is ranked #79. Among its major competitors, Raising Cane's is ranked in 3rd place for NPS while In-N-Out Burger is 1st, and Chick-fil-A is 2nd.

Brand at a Glance

82%
Customer Loyalty
4/5
Product Quality
3.9/5
Pricing
4/5
Customer Service

Raising Cane's CMO

Raising Cane's Ranking

Raising Cane's NPS

Raising Cane's's Net Promoter Score (NPS) is a 43 with 66% Promoters, 11% Passives, and 23% Detractors. Net Promoter Score tracks whether Raising Cane's's customers would recommend using the product based on a scale of -100 to 100.

Raising Cane's Overall NPS

43
NPS
66%Promoters
11%Passives
23%Detractors
Raising Cane's Overall NPS

Raising Cane's NPS Trend

-100
-50
0
50
100
Feb 2025
44
Feb 202544
Mar 2025
44
Mar 202544
Apr 2025
44
Apr 202544
May 2025
44
May 202544
Jun 2025
44
Jun 202544
Jul 2025
44
Jul 202544
Aug 2025
44
Aug 202544
Sep 2025
44
Sep 202544
Oct 2025
42
Oct 202542
Nov 2025
42
Nov 202542
Dec 2025
44
Dec 202544
Jan 2026
44
Jan 202644

How Other Brands Compare

Raising Cane's is ranked third for NPS among its competitors. In-N-Out Burger and Chick-fil-A come in first and second, with Chipotle coming in at #4.

Raising Cane's' Logo
Raising Cane's
Chick-fil-A's Logo
Chick-fil-A
In-N-Out Burger's Logo
In-N-Out Burger
Chipotle's Logo
Chipotle
Global Ranking#978#3#15#45
NPS43556316
Social Sentiment Calculated by analyzing social media and other online mentions-NeutralNeutralNeutral
Valuation Updated every 24 hours for public companies---$41.46B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Raising Cane's NPS by Gender

Female customers rated Raising Cane's's NPS 1 points higher than Male customers.

Male

46

Raising Cane's's NPS was rated 46 by Male customers on Comparably.

67%
Promoters
12%
Passives
21%
Detractors

Female

47

Raising Cane's's NPS was rated 47 by Female customers on Comparably.

69%
Promoters
9%
Passives
22%
Detractors

Raising Cane's NPS by Ethnicity

Raising Cane's's NPS was rated the highest by Native American customers, and the lowest by Other customers.

-100
-50
0
50
100
Caucasian
54
Caucasian54
Hispanic or Latino
61
Hispanic or Latino61
African American/Black
36
African American/Black36
Asian or Pacific Islander
24
Asian or Pacific Islander24
Native American
72
Native American72
Other
17
Other17

Raising Cane's NPS by Age

Raising Cane's's NPS was rated the highest by customers ages 51-55, and the lowest by customers ages 61-65.

0
20
40
60
80
100
Promoters
73%
Passives
11%
Detractors
16%
18-2573%11%16%
Promoters
64%
Passives
7%
Detractors
29%
26-3064%7%29%
Promoters
56%
Passives
11%
Detractors
33%
31-3556%11%33%
Promoters
62%
Passives
17%
Detractors
21%
36-4062%17%21%
Promoters
63%
Passives
23%
Detractors
14%
41-4563%23%14%
Promoters
59%
Passives
9%
Detractors
32%
46-5059%9%32%
Promoters
79%
Passives
7%
Detractors
14%
51-5579%7%14%
Promoters
56%
Passives
13%
Detractors
31%
56-6056%13%31%
Promoters
47%
Passives
13%
Detractors
40%
61-6547%13%40%
Promoters
73%
Passives
3%
Detractors
24%
66+73%3%24%

Raising Cane's NPS by Usage

Raising Cane's's NPS was rated the highest by customers who have used Raising Cane's's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

-100
-50
0
50
100
Less than 1 Year
11
Less than 1 Year11
1 to 2 Years
44
1 to 2 Years44
2 to 5 Years
46
2 to 5 Years46
5 to 10 Years
49
5 to 10 Years49
Over 10 Years
52
Over 10 Years52

Raising Cane's NPS vs. Competitors

Compared to its competitors, Raising Cane's's NPS is rated right above Carl's Jr, and is preceded by Chick-fil-A.

Raising Cane's NPS vs Companies in Food and Beverages

In the Food and Beverages industry, Raising Cane's's NPS is rated right above Red Bull, and is preceded by Chick-fil-A.

Raising Cane's Customer Reviews

Out of the 91 Raising Cane's customer reviews 79 were positive and 12 were constructive. Raising Cane's customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What can this brand most improve?
Although the food was absolutely delicious, the store was generally run in a very disorganized manner, it was a parent for my visit that the team working the counter needs further training
What do you value most about this brand?
Very good service at the Yas mall
What do you value most about this brand?
Everything that is at raising canes
What do you value most about this brand?
I love the real chicken
What do you value most about this brand?
Consistency of the product is important to me.

Raising Cane's Customer Loyalty

82%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

82% of Raising Cane's users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

82
82%
18
18%
Raising Cane's Customer Loyalty

Raising Cane's Customer Loyalty Score by Gender

Female customers rated Raising Cane's's Customer Loyalty score 4% higher than Male customers.

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Male
83%
Yes
Female
87%
Yes

Raising Cane's Customer Loyalty Score by Ethnicity

Raising Cane's's Customer Loyalty score was rated the highest by Native American customers, and the lowest by Asian or Pacific Islander customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Raising Cane's.
86
out of 100
Caucasian
84
out of 100
Hispanic or Latino
83
out of 100
African American/Black
70
out of 100
Asian or Pacific Islander
100
out of 100
Native American
81
out of 100
Other

Raising Cane's Customer Loyalty Score by Age

Raising Cane's's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 46-50.

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0
20%
40%
60%
80%
100%
18-25
88%
18-2588%
26-30
87%
26-3087%
31-35
80%
31-3580%
36-40
81%
36-4081%
41-45
84%
41-4584%
46-50
71%
46-5071%
51-55
87%
51-5587%
56-60
83%
56-6083%
61-65
82%
61-6582%
66+
81%
66+81%

Raising Cane's Customer Loyalty Score by Usage

Raising Cane's's Customer Loyalty score was rated the highest by customers who have used Raising Cane's's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
63%
1 to 2 Years
82%
2 to 5 Years
87%
5 to 10 Years
95%
Over 10 Years
88%

Raising Cane's Customer Loyalty Score by Industry

Raising Cane's's Customer Loyalty score was rated the highest by Chemicals industry customers, and the lowest by Beverage, Wine and Spirits industry customers.

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Tech
87%
Accounting
79%
Aerospace and Aviation
49%
Fashion and Beauty
87%
Architecture and Planning
92%
Arts and Entertainment
87%
Banking and Financial Services
75%
Beverage, Wine and Spirits
40%
Business and Consumer Services
91%
Chemicals
100%
Construction
85%
Consulting
78%
Consumer Goods
82%
Consumer Services
100%
Education
93%
Events Services
100%
Government and Public Policy
85%
Healthcare, Hospitals and Medicine
88%
Hospitality
83%
Legal
85%
Manufacturing and Machinery
82%
Marketing, Advertising and Research
74%
Mechanical, Civil or Industrial Engineering
100%
Non-Profit
100%
Real Estate
82%
Restaurants
85%
Retail
87%
Telecommunications
100%
Transportation
64%

Raising Cane's Customer Loyalty vs. Competitors

Compared to its competitors, Raising Cane's's Customer Loyalty score is rated right above Carl's Jr, and is preceded by Chick-fil-A.

Unlock Raising Cane's Customer Loyalty vs. Competitors Data

Raising Cane's' Logo
VS
In-N-Out Burger's Logo
Chick-fil-A's Logo
Carl's Jr's Logo
KFC's Logo
McDonald's' Logo
Popeyes Louisiana Kitchen's Logo
Bojangles' Logo
Chipotle's Logo
Wendy's' Logo
Shake Shack's Logo
Five Guys Burgers & Fries' Logo
Panera Bread's Logo
Burger King's Logo

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Customer Loyalty for Other Food and Beverages Brands

In the Food and Beverages industry, Raising Cane's's Customer Loyalty score is rated right above PepsiCo, and is preceded by The Coca-Cola Company.

Unlock Raising Cane's Customer Loyalty vs. Companies in Food and Beverages Data

Raising Cane's' Logo
VS
Chick-fil-A's Logo
The Coca-Cola Company's Logo
PepsiCo's Logo
Red Bull's Logo
Hershey Company's Logo
McDonald's' Logo
Starbucks' Logo
Mars' Logo

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Raising Cane's Product Quality

4/5

Raising Cane's has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

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Raising Cane's Product Information

Raising Cane's’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Chemicals industry rated Raising Cane's's product the highest. Reviewers from the Education industry rated Raising Cane's the lowest at 4.4.

Website
http://www.RaisingCanes.com
Company Size
10,000+ Employees

Industry

Restaurants
Food and Beverages

Quick Insights into Raising Cane's Product Quality

Raising Cane's's Product Quality score was rated highest by customers from the Chemicals industry, and rated lowest by customers from the Beverage, Wine and Spirits industry.

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Ranked Raising Cane's Product Quality the Highest

Chemicals
5
Native American
4.7
51-55
4.3

Ranked Raising Cane's Product Quality the Lowest

31-35
3.3
Less than 1 Year
3.3
Beverage, Wine and Spirits
2.6

Raising Cane's Product Quality Score by Gender

Male customers rated Raising Cane's's Product Quality score 0.1 stars higher than Female customers.

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Male

4.1/5

Female

4/5

Raising Cane's Product Quality Score by Ethnicity

Raising Cane's's Product Quality score was rated the highest by Native American customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
4.2
Caucasian4.2
Hispanic or Latino
4.3
Hispanic or Latino4.3
African American/Black
3.8
African American/Black3.8
Asian or Pacific Islander
3.7
Asian or Pacific Islander3.7
Native American
4.7
Native American4.7
Other
3.7
Other3.7

Raising Cane's Product Quality Score by Age

Raising Cane's's Product Quality score was rated the highest by customers ages 51-55, and the lowest by customers ages 31-35.

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0
1
2
3
4
5
18-25
4.2
18-254.2
26-30
4.2
26-304.2
31-35
3.3
31-353.3
36-40
3.8
36-403.8
41-45
3.9
41-453.9
46-50
3.8
46-503.8
51-55
4.3
51-554.3
56-60
3.9
56-603.9
61-65
3.6
61-653.6
66+
4
66+4

Raising Cane's Product Quality Score by Usage

Raising Cane's's Product Quality score was rated the highest by customers who have used Raising Cane's's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.3
1 to 2 Years
4.1
2 to 5 Years
4.1
5 to 10 Years
4.1
Over 10 Years
3.9

Raising Cane's Product Quality Score by Industry

Raising Cane's's Product Quality score was rated the highest by Chemicals industry customers, and the lowest by Beverage, Wine and Spirits industry customers.

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Tech
4
Accounting
3.9
Aerospace and Aviation
2.9
Fashion and Beauty
4.7
Architecture and Planning
4
Arts and Entertainment
4.3
Banking and Financial Services
3.5
Beverage, Wine and Spirits
2.6
Business and Consumer Services
3.7
Chemicals
5
Construction
3.6
Consulting
3.6
Consumer Goods
4.1
Consumer Services
3.9
Education
4.4
Events Services
4.1
Government and Public Policy
3.1
Healthcare, Hospitals and Medicine
3.7
Hospitality
4.5
Legal
3.3
Manufacturing and Machinery
4.5
Marketing, Advertising and Research
4.2
Mechanical, Civil or Industrial Engineering
4.7
Non-Profit
4.7
Real Estate
3.9
Restaurants
4.2
Retail
4.7
Telecommunications
3.8
Transportation
4

Raising Cane's Product Quality vs. Competitors

Compared to its competitors, Raising Cane's's Product Quality score is rated right above Shake Shack, and is preceded by Carl's Jr.

Unlock Raising Cane's Product Quality vs. Competitors Data

Raising Cane's' Logo
VS
In-N-Out Burger's Logo
Chick-fil-A's Logo
Carl's Jr's Logo
Shake Shack's Logo
Chipotle's Logo
McDonald's' Logo
KFC's Logo
Five Guys Burgers & Fries' Logo
Burger King's Logo
Panera Bread's Logo
Wendy's' Logo
Bojangles' Logo
Popeyes Louisiana Kitchen's Logo

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Product Quality for Other Food and Beverages Brands

In the Food and Beverages industry, Raising Cane's's Product Quality score is rated right above Mars, and is preceded by Hershey Company.

COMPANYProduct Quality Score
Chick-fil-A4.3/5
The Coca-Cola Company4.2/5
Red Bull4.2/5
Starbucks4.1/5
Hershey Company4.1/5
Raising Cane's4/5
Mars4/5
PepsiCo4/5
McDonald's3.7/5

Unlock Raising Cane's Product Quality vs. Companies in Food and Beverages Data

Raising Cane's' Logo
VS
Chick-fil-A's Logo
The Coca-Cola Company's Logo
Red Bull's Logo
Starbucks' Logo
Hershey Company's Logo
Mars' Logo
PepsiCo's Logo
McDonald's' Logo

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Raising Cane's Pricing

Raising Cane's ROI & Value For Money

3.9/5

Raising Cane's has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

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Raising Cane's Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Chemicals industry. The users from the Government and Public Policy industry think that they had the lowest ROI from Raising Cane's.

Quick Insights into Raising Cane's ROI

Raising Cane's's ROI score was rated highest by customers from the Chemicals industry, and rated lowest by customers from the Government and Public Policy industry.

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Ranked Raising Cane's ROI the Highest

Chemicals
4.9
Native American
4.3
51-55
4

Ranked Raising Cane's ROI the Lowest

Other
3.4
Less than 1 Year
3.3
Government and Public Policy
2.7

Raising Cane's ROI Score by Gender

Male customers rated Raising Cane's's ROI score 0.1 stars higher than Female customers.

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Male

3.9/5

Female

3.8/5

Raising Cane's ROI Score by Ethnicity

Raising Cane's's ROI score was rated the highest by Native American customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
4
Caucasian4
Hispanic or Latino
4.1
Hispanic or Latino4.1
African American/Black
3.6
African American/Black3.6
Asian or Pacific Islander
3.5
Asian or Pacific Islander3.5
Native American
4.3
Native American4.3
Other
3.4
Other3.4

Raising Cane's ROI Score by Age

Raising Cane's's ROI score was rated the highest by customers ages 51-55, and the lowest by customers ages 61-65.

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0
1
2
3
4
5
18-25
3.9
18-253.9
26-30
3.9
26-303.9
31-35
3.6
31-353.6
36-40
3.9
36-403.9
41-45
3.8
41-453.8
46-50
3.6
46-503.6
51-55
4
51-554
56-60
3.7
56-603.7
61-65
3.4
61-653.4
66+
4
66+4

Raising Cane's ROI Score by Usage

Raising Cane's's ROI score was rated the highest by customers who have used Raising Cane's's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.3
1 to 2 Years
3.9
2 to 5 Years
3.8
5 to 10 Years
3.8
Over 10 Years
3.9

Raising Cane's ROI Score by Industry

Raising Cane's's ROI score was rated the highest by Chemicals industry customers, and the lowest by Government and Public Policy industry customers.

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Tech
3.9
Accounting
3.8
Aerospace and Aviation
3.5
Fashion and Beauty
4.8
Architecture and Planning
3.8
Arts and Entertainment
4
Banking and Financial Services
3.3
Beverage, Wine and Spirits
4.8
Business and Consumer Services
3.7
Chemicals
4.9
Construction
3.3
Consulting
3.5
Consumer Goods
3.8
Consumer Services
4
Education
4.2
Events Services
3.8
Government and Public Policy
2.7
Healthcare, Hospitals and Medicine
3.2
Hospitality
4.3
Legal
3.1
Manufacturing and Machinery
4.1
Marketing, Advertising and Research
3.8
Mechanical, Civil or Industrial Engineering
4.5
Non-Profit
4.2
Real Estate
3.9
Restaurants
3.9
Retail
4.3
Telecommunications
2.8
Transportation
3.5

Raising Cane's Pricing vs. Competitors

Compared to its competitors, Raising Cane's's ROI score is rated right above Carl's Jr, and is preceded by Chick-fil-A.

Unlock Raising Cane's ROI vs. Competitors Data

Raising Cane's' Logo
VS
In-N-Out Burger's Logo
Chick-fil-A's Logo
Carl's Jr's Logo
Shake Shack's Logo
McDonald's' Logo
Chipotle's Logo
KFC's Logo
Five Guys Burgers & Fries' Logo
Burger King's Logo
Wendy's' Logo
Panera Bread's Logo
Bojangles' Logo
Popeyes Louisiana Kitchen's Logo

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ROI for Other Food and Beverages Brands

In the Food and Beverages industry, Raising Cane's's ROI score is rated right above Hershey Company, and is preceded by The Coca-Cola Company.

Unlock Raising Cane's ROI vs. Companies in Food and Beverages Data

Raising Cane's' Logo
VS
Chick-fil-A's Logo
The Coca-Cola Company's Logo
Hershey Company's Logo
Red Bull's Logo
Mars' Logo
PepsiCo's Logo
Starbucks' Logo
McDonald's' Logo

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Raising Cane's Customer Satisfaction (CSAT)

Raising Cane's Customer Satisfaction (CSAT) Score

80 / 100

Raising Cane's has an overall Customer Satisfaction score of 80 rated by its users and customers.

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Very Satisfied58%
Satisfied22%
Neither Satisfied nor Dissatisfied7%
Dissatisfied4%
Very Dissatisfied9%
Very Satisfied
58%
Satisfied
22%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
4%
Very Dissatisfied
9%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Raising Cane's Customer Satisfaction

Raising Cane's's Customer Satisfaction score was rated highest by customers from the Chemicals industry, and rated lowest by customers from the Beverage, Wine and Spirits industry.

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Ranked Raising Cane's Customer Satisfaction the Highest

Chemicals
100%
Native American
100%
51-55
90%

Ranked Raising Cane's Customer Satisfaction the Lowest

Less than 1 Year
63%
31-35
57%
Beverage, Wine and Spirits
34%

Raising Cane's Customer Satisfaction Score by Gender

Male customers rated Raising Cane's's Customer Satisfaction score 4 points higher than Female customers.

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82 / 100
Male
Very Satisfied
63%
Satisfied
19%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
5%
Very Dissatisfied
9%
78 / 100
Female
Very Satisfied
60%
Satisfied
18%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
3%
Very Dissatisfied
15%

Raising Cane's Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Raising Cane's' Customer Satisfaction (CSAT) score was rated 83% according to Caucasian users and customers.

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83 / 100
Very Satisfied65%
Satisfied18%
Neither Satisfied nor Dissatisfied2%
Dissatisfied4%
Very Dissatisfied11%
Very Satisfied
65%
Satisfied
18%
Neither Satisfied nor Dissatisfied
2%
Dissatisfied
4%
Very Dissatisfied
11%

CSAT according to Hispanic or Latino

Raising Cane's' Customer Satisfaction (CSAT) score was rated 81% according to Hispanic or Latino users and customers.

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81 / 100
Very Satisfied62%
Satisfied19%
Neither Satisfied nor Dissatisfied4%
Dissatisfied7%
Very Dissatisfied8%
Very Satisfied
62%
Satisfied
19%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
7%
Very Dissatisfied
8%

CSAT according to African American/Black

Raising Cane's' Customer Satisfaction (CSAT) score was rated 77% according to African American/Black users and customers.

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77 / 100
Very Satisfied58%
Satisfied19%
Neither Satisfied nor Dissatisfied3%
Dissatisfied3%
Very Dissatisfied17%
Very Satisfied
58%
Satisfied
19%
Neither Satisfied nor Dissatisfied
3%
Dissatisfied
3%
Very Dissatisfied
17%

CSAT according to Asian or Pacific Islander

Raising Cane's' Customer Satisfaction (CSAT) score was rated 63% according to Asian or Pacific Islander users and customers.

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63 / 100
Very Satisfied47%
Satisfied16%
Neither Satisfied nor Dissatisfied26%
Dissatisfied0%
Very Dissatisfied11%
Very Satisfied
47%
Satisfied
16%
Neither Satisfied nor Dissatisfied
26%
Dissatisfied
0%
Very Dissatisfied
11%

CSAT according to Native American

Raising Cane's' Customer Satisfaction (CSAT) score was rated 100% according to Native American users and customers.

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100 / 100
Very Satisfied86%
Satisfied14%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
86%
Satisfied
14%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Other

Raising Cane's' Customer Satisfaction (CSAT) score was rated 73% according to Other users and customers.

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73 / 100
Very Satisfied55%
Satisfied18%
Neither Satisfied nor Dissatisfied5%
Dissatisfied7%
Very Dissatisfied15%
Very Satisfied
55%
Satisfied
18%
Neither Satisfied nor Dissatisfied
5%
Dissatisfied
7%
Very Dissatisfied
15%

Raising Cane's Customer Satisfaction Score by Age

Raising Cane's's Customer Satisfaction score was rated the highest by customers ages 51-55, and the lowest by customers ages 31-35.

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0
20
40
60
80
100
18-25 CSAT Score
87%
Very Satisfied
66%
Satisfied
21%
Neither Satisfied nor Dissatisfied
3%
Dissatisfied
1%
Very Dissatisfied
9%
18-2587%
26-30 CSAT Score
85%
Very Satisfied
60%
Satisfied
25%
Neither Satisfied nor Dissatisfied
5%
Dissatisfied
5%
Very Dissatisfied
5%
26-3085%
31-35 CSAT Score
57%
Very Satisfied
48%
Satisfied
9%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
4%
Very Dissatisfied
26%
31-3557%
36-40 CSAT Score
70%
Very Satisfied
48%
Satisfied
22%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
8%
Very Dissatisfied
13%
36-4070%
41-45 CSAT Score
88%
Very Satisfied
59%
Satisfied
29%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
12%
41-4588%
46-50 CSAT Score
72%
Very Satisfied
64%
Satisfied
8%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
6%
Very Dissatisfied
14%
46-5072%
51-55 CSAT Score
90%
Very Satisfied
70%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
10%
Very Dissatisfied
0%
51-5590%
56-60 CSAT Score
70%
Very Satisfied
62%
Satisfied
8%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
7%
Very Dissatisfied
15%
56-6070%
61-65 CSAT Score
73%
Very Satisfied
53%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
27%
61-6573%
66+ CSAT Score
77%
Very Satisfied
64%
Satisfied
13%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
10%
Very Dissatisfied
13%
66+77%

Raising Cane's Customer Satisfaction Score by Usage

Raising Cane's's Customer Satisfaction score was rated the highest by customers who have used Raising Cane's's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
63
1 to 2 Years
83
2 to 5 Years
78
5 to 10 Years
87
Over 10 Years
86

Raising Cane's Customer Satisfaction Score by Industry

Raising Cane's's Customer Satisfaction score was rated the highest by Chemicals industry customers, and the lowest by Beverage, Wine and Spirits industry customers.

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Tech
79
Accounting
87
Aerospace and Aviation
36
Architecture and Planning
73
Arts and Entertainment
84
Banking and Financial Services
72
Beverage, Wine and Spirits
34
Business and Consumer Services
77
Chemicals
100
Construction
80
Consulting
100
Consumer Goods
75
Education
89
Events Services
67
Government and Public Policy
60
Healthcare, Hospitals and Medicine
80
Hospitality
92
Legal
40
Manufacturing and Machinery
100
Marketing, Advertising and Research
86
Mechanical, Civil or Industrial Engineering
100
Non-Profit
100
Real Estate
100
Restaurants
85
Retail
100
Transportation
67

Raising Cane's Customer Satisfaction vs. Competitors

Compared to its competitors, Raising Cane's's Customer Satisfaction score is rated right above Shake Shack, and is preceded by Chick-fil-A.

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Raising Cane's' Logo
VS
In-N-Out Burger's Logo
Carl's Jr's Logo
Chick-fil-A's Logo
Shake Shack's Logo
McDonald's' Logo
KFC's Logo
Chipotle's Logo
Five Guys Burgers & Fries' Logo
Wendy's' Logo
Panera Bread's Logo
Burger King's Logo
Bojangles' Logo
Popeyes Louisiana Kitchen's Logo

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Customer Satisfaction for Other Food and Beverages Brands

In the Food and Beverages industry, Raising Cane's's Customer Satisfaction score is rated right above Hershey Company, and is preceded by Chick-fil-A.

COMPANYCustomer Satisfaction (CSAT) Score
The Coca-Cola Company87%
Starbucks84%
Red Bull82%
Chick-fil-A81%
Raising Cane's80%
Hershey Company80%
PepsiCo79%
Mars74%
McDonald's72%

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Raising Cane's' Logo
VS
The Coca-Cola Company's Logo
Starbucks' Logo
Red Bull's Logo
Chick-fil-A's Logo
Hershey Company's Logo
PepsiCo's Logo
Mars' Logo
McDonald's' Logo

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Raising Cane's Customer Service

4/5

Raising Cane's has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

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About Raising Cane's's Customer Service

Address

100 North Street, Baton Rouge, LA 70810


Website

http://www.RaisingCanes.com

Quick Insights into Raising Cane's Customer Service

Raising Cane's's Customer Service score was rated highest by customers from the Chemicals industry, and rated lowest by customers from the Beverage, Wine and Spirits industry.

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Ranked Raising Cane's Customer Service the Highest

Chemicals
5
Native American
4.5
26-30
4.4

Ranked Raising Cane's Customer Service the Lowest

31-35
3.4
Less than 1 Year
3.4
Beverage, Wine and Spirits
2.6

Raising Cane's Customer Service Score by Gender

Male customers rated Raising Cane's's Customer Service score 0.1 stars higher than Female customers.

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Male

4.1/5

Female

4/5

Raising Cane's Customer Service Score by Ethnicity

Raising Cane's's Customer Service score was rated the highest by Native American customers, and the lowest by Other customers.

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0
20
40
60
80
100
Caucasian
4.1
Caucasian4.1
Hispanic or Latino
4.2
Hispanic or Latino4.2
African American/Black
3.8
African American/Black3.8
Asian or Pacific Islander
3.8
Asian or Pacific Islander3.8
Native American
4.5
Native American4.5
Other
3.6
Other3.6

Raising Cane's Customer Service Score by Age

Raising Cane's's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.

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0
20
40
60
80
100
18-25
4.1
18-254.1
26-30
4.4
26-304.4
31-35
3.4
31-353.4
36-40
3.9
36-403.9
41-45
3.7
41-453.7
46-50
3.9
46-503.9
51-55
4
51-554
56-60
3.6
56-603.6
61-65
3.5
61-653.5
66+
4.1
66+4.1

Raising Cane's Customer Service Score by Usage

Raising Cane's's Customer Service score was rated the highest by customers who have used Raising Cane's's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.4
1 to 2 Years
4
2 to 5 Years
3.9
5 to 10 Years
4
Over 10 Years
3.9

Raising Cane's Customer Service Score by Industry

Raising Cane's's Customer Service score was rated the highest by Chemicals industry customers, and the lowest by Beverage, Wine and Spirits industry customers.

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Tech
4
Accounting
3.9
Aerospace and Aviation
3.5
Fashion and Beauty
4.9
Architecture and Planning
3.8
Arts and Entertainment
4.2
Banking and Financial Services
3.7
Beverage, Wine and Spirits
2.6
Business and Consumer Services
4.1
Chemicals
5
Construction
3.4
Consulting
4.5
Consumer Goods
4
Consumer Services
3.9
Education
4.3
Events Services
3.3
Government and Public Policy
2.7
Healthcare, Hospitals and Medicine
3.5
Hospitality
4.4
Legal
3
Manufacturing and Machinery
3.9
Marketing, Advertising and Research
4
Mechanical, Civil or Industrial Engineering
4.6
Non-Profit
4.7
Real Estate
3.8
Restaurants
4.1
Retail
4.2
Telecommunications
3
Transportation
3.7

Raising Cane's Customer Service vs. Competitors

Compared to its competitors, Raising Cane's's Customer Service score is rated right above Carl's Jr, and is preceded by Chick-fil-A.

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Raising Cane's' Logo
VS
In-N-Out Burger's Logo
Chick-fil-A's Logo
Carl's Jr's Logo
Shake Shack's Logo
McDonald's' Logo
Chipotle's Logo
KFC's Logo
Five Guys Burgers & Fries' Logo
Wendy's' Logo
Panera Bread's Logo
Burger King's Logo
Bojangles' Logo
Popeyes Louisiana Kitchen's Logo

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Customer Service for Other Food and Beverages Brands

In the Food and Beverages industry, Raising Cane's's Customer Service score is rated right above The Coca-Cola Company, and is preceded by Starbucks.

COMPANYCustomer Service Score
Chick-fil-A4.3/5
Starbucks4.1/5
Raising Cane's4/5
The Coca-Cola Company4/5
Red Bull4/5
Hershey Company3.9/5
Mars3.9/5
PepsiCo3.8/5
McDonald's3.6/5

Unlock Raising Cane's Customer Service vs. Companies in Food and Beverages Data

Raising Cane's' Logo
VS
Chick-fil-A's Logo
Starbucks' Logo
The Coca-Cola Company's Logo
Red Bull's Logo
Hershey Company's Logo
Mars' Logo
PepsiCo's Logo
McDonald's' Logo

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Raising Cane's as an Employer

3.9/5

Raising Cane's has a 3.9/5 stars for its overall company culture rated by their employees

  Raising Cane's CEO
top
20%
CEO of Raising Cane's

In the Top 20% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Raising Cane's scored a 43 for Net Promoter Score and a 1 for Employee Net Promoter Score. NPS gauges how likely a customer of Raising Cane's would recommend the brand to a friend. ENPS measures how likely Raising Cane's employees would recommend working at Raising Cane's to a friend.

Net Promoter Score

43
NPS Score
66%Promoters
11%Passive
23%Detractors

Employee Net Promoter Score

1
eNPS Score
42%Promoters
17%Passive
41%Detractors

Global Ranking Snapshot

Raising Cane's is ranked #978 in the Global Top 100 Brands. It ranks just behind W.B. Mason and just ahead of Steel Dynamics.

RANKCOMPANYCEOINDUSTRY
976
Strava  Strava CEO
Mike Martin
Health and Wellness
977
W.B. Mason  W.B. Mason CEO
Leo Meehan
Retail
978
Raising Cane's  Raising Cane's CEO
Todd Graves
Food and Beverages
979
Steel Dynamics  Steel Dynamics CEO
Mark Millett
Energy and Manufacturing
980
AEG  AEG CEO
Dan Beckerman
Media and Entertainment
981
Engro Foods  Engro Foods CEO
Food and Beverages
982
Foodpanda  Foodpanda CEO
Ralf Wenzel
Food and Beverages

Food and Beverages Ranking Snapshot

Raising Cane's is ranked #79 in the Food and Beverages Industry. It ranks just behind Carrabba's Italian Grill and just ahead of Engro Foods.