100
NPS
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Bromium
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About Bromium's Brand
Bromium develops software with micro-virtualization and hardware-based security solutions for enterprise desktops. Among its major competitors, Bromium is ranked in 1st place for NPS while SentinelOne is 2nd, and Tanium is 3rd.
Brand at a Glance
10%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4/5
Customer Service
Bromium Ranking
- #1 / 4 of its competitors
Bromium NPS
Bromium's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Bromium's customers would recommend using the product based on a scale of -100 to 100.
Bromium Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Bromium NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2021 100 | Aug 2021 | 100 |
How Other Brands Compare
Bromium is ranked first for NPS among its competitors. SentinelOne and Tanium come in second and third, with CrowdStrike coming in at #4.
Bromium |  Tanium |  CrowdStrike |  SentinelOne | |
| Global Ranking | #- | #771 | #972 | #- |
| NPS | 100 | 47 | 42 | 91 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | $6.50B | $37.95B | $1.00B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bromium NPS vs. Competitors
Compared to its competitors, Bromium's NPS is rated right above SentinelOne.
| COMPANY | NPS Score | |
|---|---|---|
| Bromium | 100 |
| SentinelOne | 91 |
| Tanium | 47 |
| CrowdStrike | 42 |
 | Menlo Security | 0 |
 | Avecto | N/A |
 | Invincea | N/A |
 | Nok Nok Labs | N/A |
Bromium Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Bromium users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Bromium Customer Loyalty vs. Competitors
Compared to its competitors, Bromium's Customer Loyalty score is rated right above Menlo Security, and is preceded by CrowdStrike.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| SentinelOne | 90% |
| Tanium | 86% |
| CrowdStrike | 79% |
| Bromium | 10% |
| Menlo Security | 10% |
| Avecto | N/A |
| Invincea | N/A |
| Nok Nok Labs | N/A |
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Bromium Product Quality
4/5
Bromium has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Bromium Product Information
Bromium’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.bromium.com
- Company Size
- 51-200 Employees
Industry
Tech
Business Services
Enterprise
Government & Legal
Hardware and Devices
SaaS
Bromium Product Quality vs. Competitors
Compared to its competitors, Bromium's Product Quality score is rated right above Menlo Security, and is preceded by CrowdStrike.
| COMPANY | Product Quality Score | |
|---|---|---|
| SentinelOne | 4.5/5 |
| Tanium | 4.1/5 |
| CrowdStrike | 4.1/5 |
| Bromium | 4/5 |
| Menlo Security | 2.5/5 |
| Avecto | N/A |
| Invincea | N/A |
| Nok Nok Labs | N/A |
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VS
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Bromium Pricing
Bromium ROI & Value For Money
4/5
Bromium has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Bromium Pricing vs. Competitors
Compared to its competitors, Bromium's ROI score is rated right above CrowdStrike, and is preceded by SentinelOne.
| COMPANY | Pricing Score | |
|---|---|---|
| SentinelOne | 4.5/5 |
| Bromium | 4/5 |
| CrowdStrike | 3.9/5 |
| Tanium | 3.8/5 |
| Menlo Security | 2.5/5 |
| Avecto | N/A |
| Invincea | N/A |
| Nok Nok Labs | N/A |
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Bromium Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Bromium Customer Satisfaction vs. Competitors
Compared to its competitors, Bromium's Customer Satisfaction score is rated right above Menlo Security, and is preceded by Tanium.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| SentinelOne | 100% |
| CrowdStrike | 83% |
| Tanium | 69% |
| Bromium | 0% |
| Menlo Security | 0% |
| Avecto | 0% |
| Invincea | 0% |
| Nok Nok Labs | 0% |
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Bromium Customer Service
4/5
Bromium has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Bromium's Customer Service
Address
20813 Stevens Creek Blvd, Suite 150, Cupertino, CA
Website
http://www.bromium.com
Phone Number
4088650544
Bromium Customer Service vs. Competitors
Compared to its competitors, Bromium's Customer Service score is rated right above Menlo Security, and is preceded by CrowdStrike.
| COMPANY | Customer Service Score | |
|---|---|---|
| SentinelOne | 4.5/5 |
| Tanium | 4/5 |
| CrowdStrike | 4/5 |
| Bromium | 4/5 |
| Menlo Security | 2.5/5 |
| Avecto | N/A |
| Invincea | N/A |
| Nok Nok Labs | N/A |
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Bromium as an Employer
3.5/5
Bromium has a 3.5/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
Bromium scored a 100 for Net Promoter Score and a 25 for Employee Net Promoter Score. NPS gauges how likely a customer of Bromium would recommend the brand to a friend. ENPS measures how likely Bromium employees would recommend working at Bromium to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
25
eNPS Score
| 50% | Promoters |
|---|---|
| 25% | Passive |
| 25% | Detractors |
