70
NPS
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Shaklee Corp.
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About Shaklee Corp. Brand
Shaklee Corp. is a developer of health supplements designed to benefit the user's health. Among its major competitors, Shaklee Corp. is ranked in 2nd place for NPS while USANA Health Sciences is 1st, and Amway Corporation is 3rd.
Brand at a Glance
95%
Customer Loyalty
4.6/5
Product Quality
4.4/5
Pricing
4.4/5
Customer Service
Shaklee Corp. Ranking
- #2 / 4 of its competitors
Shaklee Corp. NPS
Shaklee Corp.'s Net Promoter Score (NPS) is a 70 with 83% Promoters, 4% Passives, and 13% Detractors. Net Promoter Score tracks whether Shaklee Corp.'s customers would recommend using the product based on a scale of -100 to 100.
Shaklee Corp. Overall NPS
| 83% | Promoters |
|---|---|
| 4% | Passives |
| 13% | Detractors |
Shaklee Corp. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2023 75 | Oct 2023 | 75 |
Jan 2024 75 | Jan 2024 | 75 |
Feb 2024 77 | Feb 2024 | 77 |
Apr 2024 72 | Apr 2024 | 72 |
May 2024 75 | May 2024 | 75 |
Jun 2024 75 | Jun 2024 | 75 |
Dec 2024 67 | Dec 2024 | 67 |
Jun 2025 67 | Jun 2025 | 67 |
Sep 2025 69 | Sep 2025 | 69 |
Oct 2025 69 | Oct 2025 | 69 |
Dec 2025 69 | Dec 2025 | 69 |
Jan 2026 71 | Jan 2026 | 71 |
How Other Brands Compare
Shaklee Corp. is ranked second for NPS among its competitors. USANA Health Sciences and Amway Corporation come in first and third, with Melaleuca coming in at #4.
Shaklee Corp. |  USANA Health Sciences |  Melaleuca |  Amway Corporation | |
| Global Ranking | #- | #748 | #762 | #828 |
| NPS | 70 | 70 | 40 | 56 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $2.05B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Shaklee Corp. NPS by Gender
Female customers rated Shaklee Corp.'s NPS 38 points higher than Male customers.
Male
34
Shaklee Corp.'s NPS was rated 34 by Male customers on Comparably.
67%
Promoters
0%
Passives
33%
Detractors
Female
72
Shaklee Corp.'s NPS was rated 72 by Female customers on Comparably.
84%
Promoters
4%
Passives
12%
Detractors
Shaklee Corp. NPS by Ethnicity
Shaklee Corp.'s NPS was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 70 | Caucasian | 70 |
Asian or Pacific Islander 46 | Asian or Pacific Islander | 46 |
Other 100 | Other | 100 |
Shaklee Corp. NPS by Age
Shaklee Corp.'s NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.
Shaklee Corp. NPS by Usage
Shaklee Corp.'s NPS was rated the highest by customers who have used Shaklee Corp.'s products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 60 | Less than 1 Year | 60 |
1 to 2 Years 0 | 1 to 2 Years | 0 |
2 to 5 Years 40 | 2 to 5 Years | 40 |
5 to 10 Years 100 | 5 to 10 Years | 100 |
Over 10 Years 100 | Over 10 Years | 100 |
Shaklee Corp. NPS vs. Competitors
Compared to its competitors, Shaklee Corp.'s NPS is rated right above Amway Corporation, and is preceded by USANA Health Sciences.
| COMPANY | NPS Score | |
|---|---|---|
| USANA Health Sciences | 70 |
| Shaklee Corp. | 70 |
| Amway Corporation | 56 |
| Melaleuca | 40 |
 | Alticor | N/A |
 | Yoga Works | -50 |
Shaklee Corp. Customer Reviews
Out of the 7 Shaklee Corp. customer reviews 6 were positive and 1 was constructive. Shaklee Corp. customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Shaklee Corp. Customer Loyalty
95%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
95% of Shaklee Corp. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Shaklee Corp. Customer Loyalty Score by Gender
Male customers rated Shaklee Corp.'s Customer Loyalty score 3% higher than Female customers.
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Male
100%
Yes
Female
97%
Yes
Shaklee Corp. Customer Loyalty Score by Ethnicity
Shaklee Corp.'s Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Shaklee Corp..
91
out of 100
Caucasian
100
out of 100
Asian or Pacific Islander
100
out of 100
Other
Shaklee Corp. Customer Loyalty Score by Age
Shaklee Corp.'s Customer Loyalty score was rated 100% by customers ages 26-30 and customers ages 66+ on Comparably.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
26-30 100% | 26-30 | 100% |
36-40 100% | 36-40 | 100% |
56-60 100% | 56-60 | 100% |
66+ 100% | 66+ | 100% |
Shaklee Corp. Customer Loyalty Score by Usage
Shaklee Corp.'s Customer Loyalty score was rated the highest by customers who have used Shaklee Corp.'s products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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Shaklee Corp. Customer Loyalty Score by Industry
Shaklee Corp.'s Customer Loyalty score was rated 100% by both Arts and Entertainment and Tech industry customers.
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Shaklee Corp. Customer Loyalty vs. Competitors
Compared to its competitors, Shaklee Corp.'s Customer Loyalty score is rated right above USANA Health Sciences, and is preceded by Yoga Works.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Yoga Works | 100% |
| Shaklee Corp. | 95% |
| USANA Health Sciences | 90% |
| Melaleuca | 88% |
| Amway Corporation | 87% |
| Alticor | N/A |
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Shaklee Corp. Product Quality
4.6/5
Shaklee Corp. has an overall Product Quality score of 4.6 out of 5 stars rated by its users and customers.
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Shaklee Corp. Product Information
Shaklee Corp.’s product quality score is a 4.6 out of 5 as rated by its users and customers. Reviewers from the Arts and Entertainment industry rated Shaklee Corp.'s product the highest. Reviewers from the Tech industry rated Shaklee Corp. the lowest at 3.9.
- Company Size
- 501-1,000 Employees
Industry
Tech
Food and Beverages
Healthcare
Quick Insights into Shaklee Corp. Product Quality
Shaklee Corp.'s Product Quality score was rated highest by customers who have used Shaklee Corp.'s products/services for 2 to 5 Years, and rated lowest by Male customers.
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Ranked Shaklee Corp. Product Quality the Highest
Ranked Shaklee Corp. Product Quality the Lowest
Shaklee Corp. Product Quality Score by Gender
Female customers rated Shaklee Corp.'s Product Quality score 1.3 stars higher than Male customers.
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Male
3.5/5
Female
4.8/5
Shaklee Corp. Product Quality Score by Ethnicity
Shaklee Corp.'s Product Quality score was rated the highest by Other customers, and the lowest by Caucasian customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.6 | Caucasian | 4.6 |
Asian or Pacific Islander 4.6 | Asian or Pacific Islander | 4.6 |
Other 4.8 | Other | 4.8 |
Shaklee Corp. Product Quality Score by Age
Shaklee Corp.'s Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 5 | 26-30 | 5 |
36-40 3.5 | 36-40 | 3.5 |
56-60 5 | 56-60 | 5 |
66+ 5 | 66+ | 5 |
Shaklee Corp. Product Quality Score by Usage
Shaklee Corp.'s Product Quality score was rated the highest by customers who have used Shaklee Corp.'s products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Shaklee Corp. Product Quality Score by Industry
Shaklee Corp.'s Product Quality score was rated the highest by Arts and Entertainment industry customers, and the lowest by Tech industry customers.
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Shaklee Corp. Product Quality vs. Competitors
Compared to its competitors, Shaklee Corp.'s Product Quality score is rated right above Amway Corporation, and is preceded by USANA Health Sciences.
| COMPANY | Product Quality Score | |
|---|---|---|
| USANA Health Sciences | 4.7/5 |
| Shaklee Corp. | 4.6/5 |
| Amway Corporation | 4.5/5 |
| Melaleuca | 4.5/5 |
| Yoga Works | 4.5/5 |
| Alticor | N/A |
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Shaklee Corp. Pricing
Shaklee Corp. ROI & Value For Money
4.4/5
Shaklee Corp. has a value for money and ROI score of 4.4 out of 5 stars rated by its users and customers.
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Shaklee Corp. Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Education industry. The users from the Tech industry think that they had the lowest ROI from Shaklee Corp..
Quick Insights into Shaklee Corp. ROI
Shaklee Corp.'s ROI score was rated highest by customers ages 26-30, and rated lowest by customers who have used Shaklee Corp.'s products/services for 1 to 2 Years.
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Ranked Shaklee Corp. ROI the Highest
Ranked Shaklee Corp. ROI the Lowest
Shaklee Corp. ROI Score by Gender
Female customers rated Shaklee Corp.'s ROI score 1.2 stars higher than Male customers.
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Male
3.3/5
Female
4.5/5
Shaklee Corp. ROI Score by Ethnicity
Shaklee Corp.'s ROI score was rated the highest by Other customers, and the lowest by Caucasian customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.2 | Caucasian | 4.2 |
Asian or Pacific Islander 4.3 | Asian or Pacific Islander | 4.3 |
Other 4.9 | Other | 4.9 |
Shaklee Corp. ROI Score by Age
Shaklee Corp.'s ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 5 | 26-30 | 5 |
36-40 3.5 | 36-40 | 3.5 |
56-60 4.6 | 56-60 | 4.6 |
66+ 4.6 | 66+ | 4.6 |
Shaklee Corp. ROI Score by Usage
Shaklee Corp.'s ROI score was rated the highest by customers who have used Shaklee Corp.'s products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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Shaklee Corp. ROI Score by Industry
Shaklee Corp.'s ROI score was rated the highest by Education industry customers, and the lowest by Tech industry customers.
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Shaklee Corp. Pricing vs. Competitors
Compared to its competitors, Shaklee Corp.'s ROI score is rated right above Amway Corporation, and is preceded by USANA Health Sciences.
| COMPANY | Pricing Score | |
|---|---|---|
| USANA Health Sciences | 4.5/5 |
| Shaklee Corp. | 4.4/5 |
| Amway Corporation | 4.3/5 |
| Melaleuca | 4.1/5 |
| Yoga Works | 3/5 |
| Alticor | N/A |
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Shaklee Corp. Customer Satisfaction (CSAT)
Shaklee Corp. Customer Satisfaction (CSAT) Score
86 / 100
Shaklee Corp. has an overall Customer Satisfaction score of 86 rated by its users and customers.
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Very Satisfied
75%
Satisfied
11%
Neither Satisfied nor Dissatisfied
3%
Dissatisfied
3%
Very Dissatisfied
8%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Shaklee Corp. Customer Satisfaction
Shaklee Corp.'s Customer Satisfaction score was rated highest by customers who have used Shaklee Corp.'s products/services for 5 to 10 Years, and rated lowest by customers who have used Shaklee Corp.'s products/services for 2 to 5 Years.
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Ranked Shaklee Corp. Customer Satisfaction the Highest
Ranked Shaklee Corp. Customer Satisfaction the Lowest
Shaklee Corp. Customer Satisfaction Score by Gender
Female customers rated Shaklee Corp.'s Customer Satisfaction score 21 points higher than Male customers.
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67 / 100
MaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 33% |
88 / 100
FemaleVery Satisfied | 80% | |
|---|---|---|
Satisfied | 8% | |
Neither Satisfied nor Dissatisfied | 4% | |
Dissatisfied | 4% | |
Very Dissatisfied | 4% |
Shaklee Corp. Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Shaklee Corp. Customer Satisfaction (CSAT) score was rated 90% according to Caucasian users and customers.
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90 / 100
Very Satisfied
90%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
10%
Very Dissatisfied
0%
CSAT according to Asian or Pacific Islander
Shaklee Corp. Customer Satisfaction (CSAT) score was rated 70% according to Asian or Pacific Islander users and customers.
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70 / 100
Very Satisfied
60%
Satisfied
10%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
0%
Very Dissatisfied
20%
CSAT according to Other
Shaklee Corp. Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
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100 / 100
Very Satisfied
80%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Shaklee Corp. Customer Satisfaction Score by Age
Shaklee Corp.'s Customer Satisfaction score was rated the highest by customers ages 66+, and the lowest by customers ages 26-30.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 86% | |||||||||||||||
| 66+ | 100% |
Shaklee Corp. Customer Satisfaction Score by Usage
Shaklee Corp.'s Customer Satisfaction score was rated the highest by customers who have used Shaklee Corp.'s products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
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Shaklee Corp. Customer Satisfaction Score by Industry
Shaklee Corp.'s Customer Satisfaction score was rated the highest by Education industry customers, and the lowest by Arts and Entertainment industry customers.
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}Shaklee Corp. Customer Satisfaction vs. Competitors
Compared to its competitors, Shaklee Corp.'s Customer Satisfaction score is rated right above Amway Corporation, and is preceded by USANA Health Sciences.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| USANA Health Sciences | 90% |
| Shaklee Corp. | 86% |
| Amway Corporation | 83% |
| Melaleuca | 82% |
| Yoga Works | 50% |
| Alticor | 0% |
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Shaklee Corp. Customer Service
4.4/5
Shaklee Corp. has an overall Customer Service score of 4.4 out of 5 stars rated by its users and customers.
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About Shaklee Corp.'s Customer Service
Address
Pleasanton, CA
Website
http://www.shaklee.com/us/en/
Phone Number
925-924-2000
Quick Insights into Shaklee Corp. Customer Service
Shaklee Corp.'s Customer Service score was rated highest by customers who have used Shaklee Corp.'s products/services for 2 to 5 Years, and rated lowest by Male customers.
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Ranked Shaklee Corp. Customer Service the Highest
Ranked Shaklee Corp. Customer Service the Lowest
Shaklee Corp. Customer Service Score by Gender
Female customers rated Shaklee Corp.'s Customer Service score 1.2 stars higher than Male customers.
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Male
3.5/5
Female
4.7/5
Shaklee Corp. Customer Service Score by Ethnicity
Shaklee Corp.'s Customer Service score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
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0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.5 | Caucasian | 4.5 |
Asian or Pacific Islander 4.4 | Asian or Pacific Islander | 4.4 |
Other 4.9 | Other | 4.9 |
Shaklee Corp. Customer Service Score by Age
Shaklee Corp.'s Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 5 | 26-30 | 5 |
36-40 3.5 | 36-40 | 3.5 |
56-60 4.8 | 56-60 | 4.8 |
66+ 5 | 66+ | 5 |
Shaklee Corp. Customer Service Score by Usage
Shaklee Corp.'s Customer Service score was rated the highest by customers who have used Shaklee Corp.'s products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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Shaklee Corp. Customer Service Score by Industry
Shaklee Corp.'s Customer Service score was rated the highest by Education industry customers, and the lowest by Tech industry customers.
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Shaklee Corp. Customer Service vs. Competitors
Compared to its competitors, Shaklee Corp.'s Customer Service score is rated right above Amway Corporation, and is preceded by USANA Health Sciences.
| COMPANY | Customer Service Score | |
|---|---|---|
| USANA Health Sciences | 4.6/5 |
| Shaklee Corp. | 4.4/5 |
| Amway Corporation | 4.4/5 |
| Melaleuca | 4.2/5 |
| Yoga Works | 2.7/5 |
| Alticor | N/A |
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Shaklee Corp. as an Employer
4.2/5
Shaklee Corp. has a 4.2/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Shaklee Corp. scored a 70 for Net Promoter Score and a 34 for Employee Net Promoter Score. NPS gauges how likely a customer of Shaklee Corp. would recommend the brand to a friend. ENPS measures how likely Shaklee Corp. employees would recommend working at Shaklee Corp. to a friend.
Net Promoter Score
70
NPS Score
| 83% | Promoters |
|---|---|
| 4% | Passive |
| 13% | Detractors |
Employee Net Promoter Score
34
eNPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
