

Dentsply Sirona is a manufacturer and distributor of dental and other consumable healthcare products. DENTSPLY SIRONA’s brand is ranked #818 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of DENTSPLY SIRONA. When compared to other organizations within the Energy and Manufacturing industry, DENTSPLY SIRONA is ranked #70. Among its major competitors, DENTSPLY SIRONA is ranked in 4th place for NPS while CONMED is 1st, and Align Technology is 2nd.Their current market cap is $8.16B
DENTSPLY SIRONA's Net Promoter Score (NPS) is a 19 with 50% Promoters, 19% Passives, and 31% Detractors. Net Promoter Score tracks whether DENTSPLY SIRONA's customers would recommend using the product based on a scale of -100 to 100.
| 50% | Promoters |
|---|---|
| 19% | Passives |
| 31% | Detractors |
| Summary | Date | Score |
|---|---|---|
Mar 2024 34 | Mar 2024 | 34 |
Apr 2024 33 | Apr 2024 | 33 |
Aug 2024 30 | Aug 2024 | 30 |
Sep 2024 30 | Sep 2024 | 30 |
Nov 2024 27 | Nov 2024 | 27 |
Jan 2025 25 | Jan 2025 | 25 |
Feb 2025 27 | Feb 2025 | 27 |
Apr 2025 26 | Apr 2025 | 26 |
Aug 2025 24 | Aug 2025 | 24 |
Sep 2025 21 | Sep 2025 | 21 |
Nov 2025 19 | Nov 2025 | 19 |
Jan 2026 20 | Jan 2026 | 20 |
DENTSPLY SIRONA is ranked #4 for NPS among its competitors. CONMED and Align Technology come in first and second, with CR Bard coming in at third. Among those competitors, it is the lowest valued company behind Align Technology.
![]() DENTSPLY SIRONA | ![]() Align Technology | ![]() CONMED | ![]() CR Bard | |
| Global Ranking | #818 | #922 | #- | #- |
| NPS | 19 | 39 | 100 | 29 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $8.16B | $24.98B | - | - |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Female customers rated DENTSPLY SIRONA's NPS 77 points higher than Male customers.
DENTSPLY SIRONA's NPS was rated -28 by Male customers on Comparably.
DENTSPLY SIRONA's NPS was rated 49 by Female customers on Comparably.
DENTSPLY SIRONA's NPS was rated the highest by Other customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -50 | Caucasian | -50 |
Other 20 | Other | 20 |
DENTSPLY SIRONA's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 56-60.
DENTSPLY SIRONA's NPS was rated the highest by customers who have used DENTSPLY SIRONA's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 33 | Less than 1 Year | 33 |
2 to 5 Years 67 | 2 to 5 Years | 67 |
Over 10 Years -72 | Over 10 Years | -72 |
Compared to its competitors, DENTSPLY SIRONA's NPS is rated right above Integra LifeSciences, and is preceded by CR Bard.
| COMPANY | NPS Score | |
|---|---|---|
![]() | CONMED | 100 |
![]() | Align Technology | 39 |
![]() | CR Bard | 29 |
![]() | DENTSPLY SIRONA | 19 |
![]() | Integra LifeSciences | 15 |
![]() | MidMark Corporation | 13 |
![]() | BioCare | N/A |
In the Energy and Manufacturing industry, DENTSPLY SIRONA's NPS is rated right above Ford Motor Company, and is preceded by Stanley Black & Decker.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Toyota | 43 |
![]() | Mercedes-Benz USA | 39 |
![]() | Honda | 37 |
![]() | Audi | 34 |
![]() | Tesla | 29 |
![]() | 3M | 22 |
![]() | Stanley Black & Decker | 22 |
![]() | DENTSPLY SIRONA | 19 |
![]() | Ford Motor Company | 13 |
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
78% of DENTSPLY SIRONA users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Female customers rated DENTSPLY SIRONA's Customer Loyalty score 45% higher than Male customers.
DENTSPLY SIRONA's Customer Loyalty score was rated the highest by Other customers, and the lowest by Caucasian customers.
% who answered "Yes"
DENTSPLY SIRONA's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 56-60.
| Summary | Age | Score |
|---|---|---|
26-30 82% | 26-30 | 82% |
56-60 33% | 56-60 | 33% |
DENTSPLY SIRONA's Customer Loyalty score was rated the highest by customers who have used DENTSPLY SIRONA's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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DENTSPLY SIRONA's Customer Loyalty score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, DENTSPLY SIRONA's Customer Loyalty score is rated right above Integra LifeSciences, and is preceded by Align Technology.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Align Technology | 84% |
![]() | DENTSPLY SIRONA | 78% |
![]() | Integra LifeSciences | 78% |
![]() | CR Bard | 74% |
![]() | MidMark Corporation | 69% |
![]() | CONMED | N/A |
![]() | BioCare | N/A |
In the Energy and Manufacturing industry, DENTSPLY SIRONA's Customer Loyalty score is rated right above Tesla, and is preceded by Ford Motor Company.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Honda | 86% |
![]() | Audi | 84% |
![]() | Mercedes-Benz USA | 84% |
![]() | Toyota | 83% |
![]() | Stanley Black & Decker | 82% |
![]() | 3M | 80% |
![]() | Ford Motor Company | 80% |
![]() | DENTSPLY SIRONA | 78% |
![]() | Tesla | 77% |
DENTSPLY SIRONA has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
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DENTSPLY SIRONA’s product quality score is a 3.6 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated DENTSPLY SIRONA's product the highest. Reviewers from the Healthcare, Hospitals and Medicine industry rated DENTSPLY SIRONA the lowest at 2.8.
DENTSPLY SIRONA's Product Quality score was rated highest by customers who have used DENTSPLY SIRONA's products/services for 2 to 5 Years, and rated lowest by customers ages 56-60.
Female customers rated DENTSPLY SIRONA's Product Quality score 0.9 stars higher than Male customers.
DENTSPLY SIRONA's Product Quality score was rated the highest by Other customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.3 | Caucasian | 2.3 |
Other 3.2 | Other | 3.2 |
DENTSPLY SIRONA's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 56-60.
| Summary | Age | Score |
|---|---|---|
26-30 2.9 | 26-30 | 2.9 |
56-60 1.7 | 56-60 | 1.7 |
DENTSPLY SIRONA's Product Quality score was rated the highest by customers who have used DENTSPLY SIRONA's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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DENTSPLY SIRONA's Product Quality score was rated the highest by Tech industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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Compared to its competitors, DENTSPLY SIRONA's Product Quality score is rated right above CR Bard, and is preceded by MidMark Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Align Technology | 4.1/5 |
![]() | CONMED | 4/5 |
![]() | Integra LifeSciences | 3.9/5 |
![]() | MidMark Corporation | 3.9/5 |
![]() | DENTSPLY SIRONA | 3.6/5 |
![]() | CR Bard | 3/5 |
![]() | BioCare | N/A |
In the Energy and Manufacturing industry, DENTSPLY SIRONA's Product Quality score is rated right above Ford Motor Company, and is preceded by Stanley Black & Decker.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Mercedes-Benz USA | 4.2/5 |
![]() | Honda | 4.1/5 |
![]() | Toyota | 4.1/5 |
![]() | Tesla | 3.9/5 |
![]() | 3M | 3.9/5 |
![]() | Audi | 3.9/5 |
![]() | Stanley Black & Decker | 3.8/5 |
![]() | DENTSPLY SIRONA | 3.6/5 |
![]() | Ford Motor Company | 3.5/5 |
DENTSPLY SIRONA has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Healthcare, Hospitals and Medicine industry. The users from the Tech industry think that they had the lowest ROI from DENTSPLY SIRONA.
DENTSPLY SIRONA's ROI score was rated highest by customers who have used DENTSPLY SIRONA's products/services for 2 to 5 Years, and rated lowest by customers who have used DENTSPLY SIRONA's products/services for Over 10 Years.
Female customers rated DENTSPLY SIRONA's ROI score 0.9 stars higher than Male customers.
DENTSPLY SIRONA's ROI score was rated the highest by Other customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.5 | Caucasian | 2.5 |
Other 2.9 | Other | 2.9 |
DENTSPLY SIRONA's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 56-60.
| Summary | Age | Score |
|---|---|---|
26-30 3.2 | 26-30 | 3.2 |
56-60 2.2 | 56-60 | 2.2 |
DENTSPLY SIRONA's ROI score was rated the highest by customers who have used DENTSPLY SIRONA's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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DENTSPLY SIRONA's ROI score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, DENTSPLY SIRONA's ROI score is rated right above CR Bard, and is preceded by Integra LifeSciences.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Align Technology | 4/5 |
![]() | MidMark Corporation | 3.7/5 |
![]() | Integra LifeSciences | 3.6/5 |
![]() | DENTSPLY SIRONA | 3.6/5 |
![]() | CR Bard | 3.1/5 |
![]() | CONMED | 3/5 |
![]() | BioCare | N/A |
In the Energy and Manufacturing industry, DENTSPLY SIRONA's ROI score is rated right above Ford Motor Company, and is preceded by Stanley Black & Decker.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Toyota | 4/5 |
![]() | Mercedes-Benz USA | 4/5 |
![]() | Honda | 3.9/5 |
![]() | Tesla | 3.9/5 |
![]() | 3M | 3.8/5 |
![]() | Audi | 3.8/5 |
![]() | Stanley Black & Decker | 3.7/5 |
![]() | DENTSPLY SIRONA | 3.6/5 |
![]() | Ford Motor Company | 3.4/5 |
DENTSPLY SIRONA has an overall Customer Satisfaction score of 64 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
DENTSPLY SIRONA's Customer Satisfaction score was rated highest by Female customers, and rated lowest by customers ages 56-60.
Female customers rated DENTSPLY SIRONA's Customer Satisfaction score 30 points higher than Male customers.
Very Satisfied | 18% | |
|---|---|---|
Satisfied | 27% | |
Neither Satisfied nor Dissatisfied | 27% | |
Dissatisfied | 10% | |
Very Dissatisfied | 18% |
Very Satisfied | 50% | |
|---|---|---|
Satisfied | 25% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 25% |
DENTSPLY SIRONA's Customer Satisfaction (CSAT) score was rated 17% according to Caucasian users and customers.
DENTSPLY SIRONA's Customer Satisfaction (CSAT) score was rated 60% according to Other users and customers.
DENTSPLY SIRONA's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 56-60.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 60% | |||||||||||||||
| 56-60 | 0% |
DENTSPLY SIRONA's Customer Satisfaction score was rated the highest by customers who have used DENTSPLY SIRONA's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
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DENTSPLY SIRONA's Customer Satisfaction score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}Compared to its competitors, DENTSPLY SIRONA's Customer Satisfaction score is rated right above CR Bard, and is preceded by MidMark Corporation.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | CONMED | 100% |
![]() | Align Technology | 86% |
![]() | Integra LifeSciences | 80% |
![]() | MidMark Corporation | 70% |
![]() | DENTSPLY SIRONA | 63% |
![]() | CR Bard | 54% |
![]() | BioCare | 0% |
In the Energy and Manufacturing industry, DENTSPLY SIRONA's Customer Satisfaction score is rated right above Ford Motor Company, and is preceded by Stanley Black & Decker.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Toyota | 82% |
![]() | Honda | 81% |
![]() | Mercedes-Benz USA | 79% |
![]() | 3M | 75% |
![]() | Tesla | 74% |
![]() | Audi | 74% |
![]() | Stanley Black & Decker | 70% |
![]() | DENTSPLY SIRONA | 63% |
![]() | Ford Motor Company | 61% |
DENTSPLY SIRONA has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
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York, PA
https://www.dentsplysirona.com
DENTSPLY SIRONA's Customer Service score was rated highest by customers who have used DENTSPLY SIRONA's products/services for Less than 1 Year, and rated lowest by customers ages 56-60.
Female customers rated DENTSPLY SIRONA's Customer Service score 0.6 stars higher than Male customers.
DENTSPLY SIRONA's Customer Service score was rated the highest by Other customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.4 | Caucasian | 2.4 |
Other 3.2 | Other | 3.2 |
DENTSPLY SIRONA's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 56-60.
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 3.2 | 26-30 | 3.2 |
56-60 1.9 | 56-60 | 1.9 |
DENTSPLY SIRONA's Customer Service score was rated the highest by customers who have used DENTSPLY SIRONA's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
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DENTSPLY SIRONA's Customer Service score was rated the highest by Tech industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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Compared to its competitors, DENTSPLY SIRONA's Customer Service score is rated right above Integra LifeSciences, and is preceded by MidMark Corporation.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Align Technology | 4/5 |
![]() | MidMark Corporation | 3.8/5 |
![]() | DENTSPLY SIRONA | 3.6/5 |
![]() | Integra LifeSciences | 3.6/5 |
![]() | CONMED | 3.5/5 |
![]() | CR Bard | 3/5 |
![]() | BioCare | N/A |
In the Energy and Manufacturing industry, DENTSPLY SIRONA's Customer Service score is rated right above Ford Motor Company, and is preceded by 3M.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Mercedes-Benz USA | 4.1/5 |
![]() | Toyota | 4/5 |
![]() | Honda | 4/5 |
![]() | Tesla | 3.8/5 |
![]() | Audi | 3.8/5 |
![]() | Stanley Black & Decker | 3.8/5 |
![]() | 3M | 3.8/5 |
![]() | DENTSPLY SIRONA | 3.6/5 |
![]() | Ford Motor Company | 3.4/5 |
DENTSPLY SIRONA has a 3.4/5 stars for its overall company culture rated by their employees

In the Bottom 45% of Similar Sized Companies on Comparably.
DENTSPLY SIRONA scored a 19 for Net Promoter Score and a -4 for Employee Net Promoter Score. NPS gauges how likely a customer of DENTSPLY SIRONA would recommend the brand to a friend. ENPS measures how likely DENTSPLY SIRONA employees would recommend working at DENTSPLY SIRONA to a friend.
| 50% | Promoters |
|---|---|
| 19% | Passive |
| 31% | Detractors |
| 36% | Promoters |
|---|---|
| 24% | Passive |
| 40% | Detractors |
DENTSPLY SIRONA is ranked #818 in the Global Top 100 Brands. It ranks just behind IDEO and just ahead of Tata Motors Ltd.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
816 | ![]() | Juniper Networks | ![]() | Rami Rahim | Business and Consumer Services |
817 | ![]() | IDEO | ![]() | Derek Robson | Business and Consumer Services |
818 | ![]() | DENTSPLY SIRONA | ![]() | Donald M. Casey Jr. | Energy and Manufacturing |
819 | ![]() | Tata Motors Ltd | ![]() | Guenter Butschek | Automotive and Transportation |
820 | ![]() | Zambeef Products | ![]() | Francis Grogan | Food and Beverages |
821 | ![]() | Mary Kay | ![]() | David Holl | Fashion and Beauty |
822 | ![]() | Texas Health Resources | ![]() | Barclay Berdan, FACHE | Health and Wellness |
DENTSPLY SIRONA is ranked #70 in the Energy and Manufacturing Industry. It ranks just behind Alabama Power Company and just ahead of Barry-Wehmiller.
| RANK | COMPANY | Location | |
|---|---|---|---|
68 | ![]() | NUCOR CORPORATION | Charlotte, NC |
69 | ![]() | Alabama Power Company | Birmingham, AL |
70 | ![]() | DENTSPLY SIRONA | York, PA |
71 | ![]() | Barry-Wehmiller | Saint Louis, MO |
72 | ![]() | Panasonic | Osage, OK |
73 | ![]() | ASML | |
74 | ![]() | International Paper | Moscow, TN |