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Tata Motors Ltd is

Ranked

#39

Automotive and Transportation Brands

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Tata Motors Ltd

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Tata Motors Ltd

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Tata Motors Ltd is ranked #39 in Automotive and Transportation Brands

About Tata Motors Ltd's Brand

"Tata Motors engages in the development, design, manufacture, assembly, sale, and export of passenger and commercial vehicles" Tata Motors Ltd’s brand is ranked #819 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Tata Motors Ltd. When compared to other organizations within the Automotive and Transportation industry, Tata Motors Ltd is ranked #39. Among its major competitors, Tata Motors Ltd is ranked in 3rd place for NPS while Honda is 1st, and Mahindra & Mahindra is 2nd.Their current market cap is $1.92B

Brand at a Glance

82%

Customer Loyalty

4.1/5

Product Quality

3.9/5

Pricing

4/5

Customer Service

Tata Motors Ltd Ranking

Tata Motors Ltd NPS

Tata Motors Ltd's Net Promoter Score (NPS) is a 33 with 58% Promoters, 17% Passives, and 25% Detractors. Net Promoter Score tracks whether Tata Motors Ltd's customers would recommend using the product based on a scale of -100 to 100.

Tata Motors Ltd Overall NPS

NPS

58%	Promoters
17%	Passives
25%	Detractors

Tata Motors Ltd NPS Trend

-100

-50

100

Summary	Date	Score
Jun 2024 37	Jun 2024	37
Sep 2024 37	Sep 2024	37
Oct 2024 37	Oct 2024	37
Nov 2024 37	Nov 2024	37
Jan 2025 37	Jan 2025	37
Feb 2025 35	Feb 2025	35
Apr 2025 35	Apr 2025	35
May 2025 33	May 2025	33
Aug 2025 35	Aug 2025	35
Sep 2025 33	Sep 2025	33
Nov 2025 31	Nov 2025	31
Dec 2025 33	Dec 2025	33

How Other Brands Compare

Tata Motors Ltd is ranked second for NPS among its competitors. Honda and Nissan come in first and third, with Mitsubishi Motors North America, Inc. coming in at #4. Among those competitors, it is the lowest valued company behind Honda.

	Tata Motors Ltd	Honda	Nissan	Mitsubishi Motors North America, Inc.
Global Ranking	#819	#36	#668	#-
NPS	33	37	-29	-58
Social Sentiment Calculated by analyzing social media and other online mentions	-	-	Neutral	-
Valuation Updated every 24 hours for public companies	$1.92B	$51.61B	$13.42B	$4.26B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Tata Motors Ltd NPS by Gender

Male customers rated Tata Motors Ltd's NPS 49 points higher than Female customers.

Male

Tata Motors Ltd's NPS was rated 49 by Male customers on Comparably.

67%

Promoters

15%

Passives

18%

Detractors

Female

Tata Motors Ltd's NPS was rated by Female customers on Comparably.

50%

Promoters

Passives

50%

Detractors

Tata Motors Ltd NPS by Ethnicity

Tata Motors Ltd's NPS was rated the highest by African American/Black customers, and the lowest by Other customers.

-100

-50

100

Summary	Ethnicity	Score
African American/Black 67	African American/Black	67
Asian or Pacific Islander 47	Asian or Pacific Islander	47
Other 25	Other	25

Tata Motors Ltd NPS by Age

Tata Motors Ltd's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.

100

Summary

Age

Promoters

Passives

Detractors

18-25

62%

13%

25%

26-30

66%

17%

31-35

57%

14%

29%

36-40

100%

41-45

67%

33%

Tata Motors Ltd NPS by Usage

Tata Motors Ltd's NPS was rated the highest by customers who have used Tata Motors Ltd's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 23	Less than 1 Year	23
1 to 2 Years 24	1 to 2 Years	24
2 to 5 Years 33	2 to 5 Years	33
5 to 10 Years 71	5 to 10 Years	71
Over 10 Years 75	Over 10 Years	75

Tata Motors Ltd NPS vs. Competitors

Compared to its competitors, Tata Motors Ltd's NPS is rated right above Nissan, and is preceded by Mahindra & Mahindra.

COMPANY		NPS Score
	Honda	37
	Mahindra & Mahindra	36
	Tata Motors Ltd	33
	Nissan	-29
	Mitsubishi Motors North America, Inc.	-58

Tata Motors Ltd NPS vs Companies in Automotive and Transportation

In the Automotive and Transportation industry, Tata Motors Ltd's NPS is rated right above Tesla, and is preceded by BMW Group.

COMPANY		NPS Score
	Porsche	60
	Toyota	43
	Mercedes-Benz USA	39
	Honda	37
	Audi	34
	BMW Group	34
	Tata Motors Ltd	33
	Tesla	29
	FedEx	19

Tata Motors Ltd Customer Reviews

Out of the 8 Tata Motors Ltd customer reviews 8 were positive and 0 were constructive. Tata Motors Ltd customer reviews reflect that all customers have a favorable experience using the products/services of the company.

Tata Motors Ltd Customer Loyalty

82%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

82% of Tata Motors Ltd users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

82%

18%

Tata Motors Ltd Customer Loyalty Score by Gender

Male customers rated Tata Motors Ltd's Customer Loyalty score 3% higher than Female customers.

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Male

81%

Yes

Female

78%

Yes

Tata Motors Ltd Customer Loyalty Score by Ethnicity

Tata Motors Ltd's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Tata Motors Ltd.

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Other

Tata Motors Ltd Customer Loyalty Score by Age

Tata Motors Ltd's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Tata Motors Ltd.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 72%	18-25	72%
26-30 70%	26-30	70%
31-35 87%	31-35	87%
36-40 100%	36-40	100%
41-45 100%	41-45	100%

Tata Motors Ltd Customer Loyalty Score by Usage

Tata Motors Ltd's Customer Loyalty score was rated the highest by customers who have used Tata Motors Ltd's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year	60%
1 to 2 Years	89%
2 to 5 Years	70%
5 to 10 Years	100%
Over 10 Years	55%

Tata Motors Ltd Customer Loyalty Score by Industry

Tata Motors Ltd's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	70%
Accounting	100%
Automotive and Transportation	100%

Tata Motors Ltd Customer Loyalty vs. Competitors

Compared to its competitors, Tata Motors Ltd's Customer Loyalty score is rated right above Mahindra & Mahindra, and is preceded by Honda.

COMPANY		Customer Loyalty Score
	Honda	86%
	Tata Motors Ltd	82%
	Mahindra & Mahindra	76%
	Nissan	76%
	Mitsubishi Motors North America, Inc.	61%

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Customer Loyalty for Other Automotive and Transportation Brands

In the Automotive and Transportation industry, Tata Motors Ltd's Customer Loyalty score is rated right above BMW Group, and is preceded by Toyota.

COMPANY		Customer Loyalty Score
	Honda	86%
	Porsche	85%
	Audi	84%
	Mercedes-Benz USA	84%
	Toyota	83%
	Tata Motors Ltd	82%
	BMW Group	82%
	Tesla	77%
	FedEx	74%

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Tata Motors Ltd Product Quality

4.1/5

Tata Motors Ltd has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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Tata Motors Ltd Product Information

Tata Motors Ltd’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Tata Motors Ltd's product the highest. Reviewers from the Tech industry rated Tata Motors Ltd the lowest at 4.4.

Website: http://www.tatamotors.com/

Company Size: 10,000+ Employees

Industry

Tech

Transportation

Quick Insights into Tata Motors Ltd Product Quality

Tata Motors Ltd's Product Quality score was rated highest by customers ages 36-40, and rated lowest by African American/Black customers.

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Ranked Tata Motors Ltd Product Quality the Highest

36-40	5
Accounting	5
5 to 10 Years	4.7

Ranked Tata Motors Ltd Product Quality the Lowest

31-35	3.8
Female	3.7
African American/Black	2.8

Tata Motors Ltd Product Quality Score by Gender

Male customers rated Tata Motors Ltd's Product Quality score 0.4 stars higher than Female customers.

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Male

4.1/5

Female

3.7/5

Tata Motors Ltd Product Quality Score by Ethnicity

Tata Motors Ltd's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

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Summary	Ethnicity	Score
African American/Black 2.8	African American/Black	2.8
Asian or Pacific Islander 4.3	Asian or Pacific Islander	4.3
Other 4	Other	4

Tata Motors Ltd Product Quality Score by Age

Tata Motors Ltd's Product Quality score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.

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Summary	Age	Score
18-25 4.1	18-25	4.1
26-30 3.9	26-30	3.9
31-35 3.8	31-35	3.8
36-40 5	36-40	5
41-45 4.3	41-45	4.3

Tata Motors Ltd Product Quality Score by Usage

Tata Motors Ltd's Product Quality score was rated the highest by customers who have used Tata Motors Ltd's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	4.1
1 to 2 Years	3.9
2 to 5 Years	3.9
5 to 10 Years	4.7
Over 10 Years	4.5

Tata Motors Ltd Product Quality Score by Industry

Tata Motors Ltd's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech	4.4
Accounting	5
Automotive and Transportation	4.6

Tata Motors Ltd Product Quality vs. Competitors

Compared to its competitors, Tata Motors Ltd's Product Quality score is rated right above Mahindra & Mahindra, and is preceded by Honda.

COMPANY		Product Quality Score
	Honda	4.1/5
	Tata Motors Ltd	4.1/5
	Mahindra & Mahindra	3.8/5
	Nissan	2.5/5
	Mitsubishi Motors North America, Inc.	1.9/5

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Product Quality for Other Automotive and Transportation Brands

In the Automotive and Transportation industry, Tata Motors Ltd's Product Quality score is rated right above BMW Group, and is preceded by Toyota.

COMPANY		Product Quality Score
	Porsche	4.4/5
	Mercedes-Benz USA	4.2/5
	Honda	4.1/5
	Toyota	4.1/5
	Tata Motors Ltd	4.1/5
	BMW Group	4.1/5
	Tesla	3.9/5
	Audi	3.9/5
	FedEx	3.6/5

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Tata Motors Ltd Pricing

Tata Motors Ltd ROI & Value For Money

3.9/5

Tata Motors Ltd has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

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Tata Motors Ltd Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Automotive and Transportation industry. The users from the Accounting industry think that they had the lowest ROI from Tata Motors Ltd.

Quick Insights into Tata Motors Ltd ROI

Tata Motors Ltd's ROI score was rated highest by customers ages 36-40, and rated lowest by Female customers.

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Ranked Tata Motors Ltd ROI the Highest

36-40	5
Automotive and Transportation	4.5
5 to 10 Years	4.3

Ranked Tata Motors Ltd ROI the Lowest

1 to 2 Years	3.5
26-30	3.3
Female	3

Tata Motors Ltd ROI Score by Gender

Male customers rated Tata Motors Ltd's ROI score 1 stars higher than Female customers.

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Male

4/5

Female

3/5

Tata Motors Ltd ROI Score by Ethnicity

Tata Motors Ltd's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
African American/Black 4.1	African American/Black	4.1
Asian or Pacific Islander 3.9	Asian or Pacific Islander	3.9
Other 3.7	Other	3.7

Tata Motors Ltd ROI Score by Age

Tata Motors Ltd's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.

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Summary	Age	Score
18-25 4.1	18-25	4.1
26-30 3.3	26-30	3.3
31-35 3.7	31-35	3.7
36-40 5	36-40	5
41-45 4.3	41-45	4.3

Tata Motors Ltd ROI Score by Usage

Tata Motors Ltd's ROI score was rated the highest by customers who have used Tata Motors Ltd's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	4
1 to 2 Years	3.5
2 to 5 Years	4
5 to 10 Years	4.3
Over 10 Years	4.1

Tata Motors Ltd ROI Score by Industry

Tata Motors Ltd's ROI score was rated the highest by Automotive and Transportation industry customers, and the lowest by Tech industry customers.

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Tech	4.3
Accounting	4.3
Automotive and Transportation	4.5

Tata Motors Ltd Pricing vs. Competitors

Compared to its competitors, Tata Motors Ltd's ROI score is rated right above Nissan, and is preceded by Honda.

COMPANY		Pricing Score
	Mahindra & Mahindra	4.2/5
	Honda	3.9/5
	Tata Motors Ltd	3.9/5
	Nissan	2.5/5
	Mitsubishi Motors North America, Inc.	2.3/5

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ROI for Other Automotive and Transportation Brands

In the Automotive and Transportation industry, Tata Motors Ltd's ROI score is rated right above Tesla, and is preceded by Honda.

COMPANY		Pricing Score
	Porsche	4.1/5
	Toyota	4/5
	Mercedes-Benz USA	4/5
	Honda	3.9/5
	Tata Motors Ltd	3.9/5
	Tesla	3.9/5
	Audi	3.8/5
	BMW Group	3.7/5
	FedEx	3.4/5

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Tata Motors Ltd Customer Satisfaction (CSAT)

Tata Motors Ltd Customer Satisfaction (CSAT) Score

82 / 100

Tata Motors Ltd has an overall Customer Satisfaction score of 82 rated by its users and customers.

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Very Satisfied	46%
Satisfied	36%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	1%
Very Dissatisfied	9%

Very Satisfied

46%

Satisfied

36%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Tata Motors Ltd Customer Satisfaction

Tata Motors Ltd's Customer Satisfaction score was rated highest by customers ages 36-40, and rated lowest by customers from the Tech industry.

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Ranked Tata Motors Ltd Customer Satisfaction the Highest

36-40	100%
5 to 10 Years	100%
Accounting	100%

Ranked Tata Motors Ltd Customer Satisfaction the Lowest

African American/Black	67%
Over 10 Years	67%
Tech	67%

Tata Motors Ltd Customer Satisfaction Score by Gender

Male customers rated Tata Motors Ltd's Customer Satisfaction score 5 points higher than Female customers.

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80 / 100

Male

	Very Satisfied	59%
	Satisfied	21%
	Neither Satisfied nor Dissatisfied	10%
	Dissatisfied	0%
	Very Dissatisfied	10%

75 / 100

Female

	Very Satisfied	50%
	Satisfied	25%
	Neither Satisfied nor Dissatisfied	25%
	Dissatisfied	0%
	Very Dissatisfied	0%

Tata Motors Ltd Customer Satisfaction Score by Ethnicity

CSAT according to African American/Black

Tata Motors Ltd's Customer Satisfaction (CSAT) score was rated 67% according to African American/Black users and customers.

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67 / 100

Very Satisfied	33%
Satisfied	34%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	33%

Very Satisfied

33%

Satisfied

34%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

33%

CSAT according to Asian or Pacific Islander

Tata Motors Ltd's Customer Satisfaction (CSAT) score was rated 77% according to Asian or Pacific Islander users and customers.

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77 / 100

Very Satisfied	53%
Satisfied	24%
Neither Satisfied nor Dissatisfied	17%
Dissatisfied	0%
Very Dissatisfied	6%

Very Satisfied

53%

Satisfied

24%

Neither Satisfied nor Dissatisfied

17%

Dissatisfied

Very Dissatisfied

CSAT according to Other

Tata Motors Ltd's Customer Satisfaction (CSAT) score was rated 84% according to Other users and customers.

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84 / 100

Very Satisfied	75%
Satisfied	9%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	0%
Very Dissatisfied	8%

Very Satisfied

75%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

Tata Motors Ltd Customer Satisfaction Score by Age

Tata Motors Ltd's Customer Satisfaction score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.

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100

Breakdown

Age

Score

18-25

73%

26-30

80%

31-35

67%

36-40

100%

41-45

100%

Tata Motors Ltd Customer Satisfaction Score by Usage

Tata Motors Ltd's Customer Satisfaction score was rated the highest by customers who have used Tata Motors Ltd's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	86
1 to 2 Years	75
2 to 5 Years	73
5 to 10 Years	100
Over 10 Years	67

Tata Motors Ltd Customer Satisfaction Score by Industry

Tata Motors Ltd's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech	67
Accounting	100

Tata Motors Ltd Customer Satisfaction vs. Competitors

Compared to its competitors, Tata Motors Ltd's Customer Satisfaction score is rated right above Honda, and is preceded by Mahindra & Mahindra.

COMPANY		Customer Satisfaction (CSAT) Score
	Mahindra & Mahindra	88%
	Tata Motors Ltd	82%
	Honda	81%
	Nissan	35%
	Mitsubishi Motors North America, Inc.	18%

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Customer Satisfaction for Other Automotive and Transportation Brands

In the Automotive and Transportation industry, Tata Motors Ltd's Customer Satisfaction score is rated right above Toyota, and is preceded by Porsche.

COMPANY		Customer Satisfaction (CSAT) Score
	Porsche	86%
	Tata Motors Ltd	82%
	Toyota	82%
	Honda	81%
	Mercedes-Benz USA	80%
	BMW Group	76%
	Tesla	74%
	Audi	74%
	FedEx	65%

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Tata Motors Ltd Customer Service

4/5

Tata Motors Ltd has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

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About Tata Motors Ltd's Customer Service

Website

http://www.tatamotors.com/

Quick Insights into Tata Motors Ltd Customer Service

Tata Motors Ltd's Customer Service score was rated highest by customers ages 36-40, and rated lowest by Female customers.

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Ranked Tata Motors Ltd Customer Service the Highest

36-40	5
Accounting	4.8
5 to 10 Years	4.3

Ranked Tata Motors Ltd Customer Service the Lowest

Less than 1 Year	3.6
31-35	3.5
Female	3

Tata Motors Ltd Customer Service Score by Gender

Male customers rated Tata Motors Ltd's Customer Service score 1.1 stars higher than Female customers.

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Male

4.1/5

Female

3/5

Tata Motors Ltd Customer Service Score by Ethnicity

Tata Motors Ltd's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.

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100

Summary	Ethnicity	Customer Service Score
African American/Black 4.3	African American/Black	4.3
Asian or Pacific Islander 4	Asian or Pacific Islander	4
Other 3.8	Other	3.8

Tata Motors Ltd Customer Service Score by Age

Tata Motors Ltd's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.

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100

Summary	Age	Customer Service Score
18-25 4.2	18-25	4.2
26-30 3.6	26-30	3.6
31-35 3.5	31-35	3.5
36-40 5	36-40	5
41-45 4.5	41-45	4.5

Tata Motors Ltd Customer Service Score by Usage

Tata Motors Ltd's Customer Service score was rated the highest by customers who have used Tata Motors Ltd's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.6
1 to 2 Years	3.9
2 to 5 Years	3.8
5 to 10 Years	4.3
Over 10 Years	4.2

Tata Motors Ltd Customer Service Score by Industry

Tata Motors Ltd's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech	4.2
Accounting	4.8
Automotive and Transportation	4.5

Tata Motors Ltd Customer Service vs. Competitors

Compared to its competitors, Tata Motors Ltd's Customer Service score is rated right above Mitsubishi Motors North America, Inc., and is preceded by Honda.

COMPANY		Customer Service Score
	Mahindra & Mahindra	4.3/5
	Honda	4/5
	Tata Motors Ltd	4/5
	Mitsubishi Motors North America, Inc.	2.4/5
	Nissan	2.4/5

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Customer Service for Other Automotive and Transportation Brands

In the Automotive and Transportation industry, Tata Motors Ltd's Customer Service score is rated right above Honda, and is preceded by Toyota.

COMPANY		Customer Service Score
	Porsche	4.3/5
	Mercedes-Benz USA	4.1/5
	Toyota	4/5
	Tata Motors Ltd	4/5
	Honda	4/5
	BMW Group	3.9/5
	Tesla	3.8/5
	Audi	3.8/5
	FedEx	3.5/5

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Tata Motors Ltd as an Employer

4.6/5

Tata Motors Ltd has a 4.6/5 stars for its overall company culture rated by their employees

top

30%

CEO of Tata Motors Ltd

Guenter Butschek

In the Top 30% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Tata Motors Ltd scored a 33 for Net Promoter Score and a 6 for Employee Net Promoter Score. NPS gauges how likely a customer of Tata Motors Ltd would recommend the brand to a friend. ENPS measures how likely Tata Motors Ltd employees would recommend working at Tata Motors Ltd to a friend.

Net Promoter Score

NPS Score

58%	Promoters
17%	Passive
25%	Detractors

Employee Net Promoter Score

eNPS Score

46%	Promoters
14%	Passive
40%	Detractors

Global Ranking Snapshot

Tata Motors Ltd is ranked #819 in the Global Top 100 Brands. It ranks just behind DENTSPLY SIRONA and just ahead of Zambeef Products.

RANK			INDUSTRY
817	IDEO	Derek Robson	Business and Consumer Services
818	DENTSPLY SIRONA	Donald M. Casey Jr.	Energy and Manufacturing
819	Tata Motors Ltd	Guenter Butschek	Automotive and Transportation
820	Zambeef Products	Francis Grogan	Food and Beverages
821	Mary Kay	David Holl	Fashion and Beauty
822	Texas Health Resources	Barclay Berdan, FACHE	Health and Wellness
823	CHRISTUS Health	Ernie Sadau	Health and Wellness