29
NPS
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CR Bard
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About CR Bard's Brand
C. R. Bard is a developer, manufacturer, and marketer of medical technologies. Among its major competitors, CR Bard is ranked in 1st place for NPS while Boston Scientific is 2nd, and DENTSPLY SIRONA is 3rd.
Brand at a Glance
74%
Customer Loyalty
3/5
Product Quality
3.1/5
Pricing
3/5
Customer Service
CR Bard Ranking
- #1 / 4 of its competitors
CR Bard NPS
CR Bard's Net Promoter Score (NPS) is a 29 with 62% Promoters, 5% Passives, and 33% Detractors. Net Promoter Score tracks whether CR Bard's customers would recommend using the product based on a scale of -100 to 100.
CR Bard Overall NPS
| 62% | Promoters |
|---|---|
| 5% | Passives |
| 33% | Detractors |
CR Bard NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2021 -1 | Nov 2021 | -1 |
Apr 2022 13 | Apr 2022 | 13 |
Jun 2022 22 | Jun 2022 | 22 |
Jan 2023 10 | Jan 2023 | 10 |
Jun 2023 18 | Jun 2023 | 18 |
Oct 2023 22 | Oct 2023 | 22 |
Apr 2024 19 | Apr 2024 | 19 |
May 2024 10 | May 2024 | 10 |
Sep 2024 16 | Sep 2024 | 16 |
Dec 2024 20 | Dec 2024 | 20 |
Oct 2025 25 | Oct 2025 | 25 |
Jan 2026 27 | Jan 2026 | 27 |
How Other Brands Compare
CR Bard is ranked first for NPS among its competitors. Boston Scientific and DENTSPLY SIRONA come in second and third, with Organogenesis coming in at #4.
CR Bard |  Boston Scientific |  DENTSPLY SIRONA |  Organogenesis | |
| Global Ranking | #- | #323 | #818 | #- |
| NPS | 29 | 24 | 19 | - |
| Valuation Updated every 24 hours for public companies | - | $54.80B | $8.16B | $90.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
CR Bard NPS by Gender
CR Bard's NPS was rated -13 by Male customers on Comparably.
Male
-13
CR Bard's NPS was rated -13 by Male customers on Comparably.
37%
Promoters
13%
Passives
50%
Detractors
Female
N/A
CR Bard's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
CR Bard NPS by Ethnicity
CR Bard's NPS was rated 0 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 0 | Caucasian | 0 |
CR Bard NPS by Age
CR Bard's NPS was rated -34 points by customers ages 66+ on Comparably.
CR Bard NPS by Usage
CR Bard's NPS was rated -34 points by customers who have used CR Bard's products/services for Over 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Over 10 Years -34 | Over 10 Years | -34 |
CR Bard NPS vs. Competitors
Compared to its competitors, CR Bard's NPS is rated right above Boston Scientific.
| COMPANY | NPS Score | |
|---|---|---|
| CR Bard | 29 |
| Boston Scientific | 24 |
| DENTSPLY SIRONA | 19 |
| Organogenesis | N/A |
| Quick | N/A |
CR Bard Customer Loyalty
74%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
74% of CR Bard users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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CR Bard Customer Loyalty Score by Gender
CR Bard's Customer Loyalty score was rated 78 by Male customers on Comparably.
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Male
78%
Yes
Female
N/A
Yes
CR Bard Customer Loyalty Score by Ethnicity
CR Bard's Customer Loyalty score was rated 85% by Caucasian customers on Comparably.
% who answered "Yes"
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85
out of 100
Caucasian
CR Bard Customer Loyalty Score by Age
CR Bard's Customer Loyalty score was rated 100% by customers ages 66+ on Comparably.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
66+ 100% | 66+ | 100% |
CR Bard Customer Loyalty Score by Usage
CR Bard's Customer Loyalty score was rated 85% by customers who have used CR Bard's products/services for Over 10 Years.
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CR Bard Customer Loyalty Score by Industry
CR Bard's Customer Loyalty score was rated 100% by Healthcare, Hospitals and Medicine industry customers.
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CR Bard Customer Loyalty vs. Competitors
Compared to its competitors, CR Bard's Customer Loyalty score is rated right above Organogenesis, and is preceded by DENTSPLY SIRONA.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Boston Scientific | 80% |
| DENTSPLY SIRONA | 78% |
| CR Bard | 74% |
| Organogenesis | N/A |
| Quick | N/A |
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CR Bard Product Quality
3/5
CR Bard has an overall Product Quality score of 3 out of 5 stars rated by its users and customers.
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CR Bard Product Information
CR Bard’s product quality score is a 3 out of 5 as rated by its users and customers. Reviewers from the Healthcare, Hospitals and Medicine industry rated CR Bard's product the highest.
- Website
- http://www.crbard.com
- Company Size
- 10,000+ Employees
Industry
Tech
Analytics
Hardware and Devices
Healthcare
Travel
Quick Insights into CR Bard Product Quality
CR Bard's Product Quality score was rated highest by Male customers.
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Ranked CR Bard Product Quality the Highest
CR Bard Product Quality Score by Gender
CR Bard's Product Quality score was rated 2.9 by Male customers on Comparably.
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Male
2.9/5
Female
N/A
CR Bard Product Quality Score by Ethnicity
CR Bard's Product Quality score was rated 2.1 stars by Caucasian customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.1 | Caucasian | 2.1 |
CR Bard Product Quality Score by Age
CR Bard's Product Quality score was rated 2.8 stars by customers ages 66+ on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
66+ 2.8 | 66+ | 2.8 |
CR Bard Product Quality Score by Usage
CR Bard's Product Quality score was rated 2.4 stars by customers who have used CR Bard's products/services for Over 10 Years.
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CR Bard Product Quality Score by Industry
CR Bard's Product Quality score was rated 1.6 stars by Healthcare, Hospitals and Medicine industry customers.
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CR Bard Product Quality vs. Competitors
Compared to its competitors, CR Bard's Product Quality score is rated right above Organogenesis, and is preceded by DENTSPLY SIRONA.
| COMPANY | Product Quality Score | |
|---|---|---|
| Boston Scientific | 3.7/5 |
| DENTSPLY SIRONA | 3.6/5 |
| CR Bard | 3/5 |
| Organogenesis | N/A |
| Quick | N/A |
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CR Bard Pricing
CR Bard ROI & Value For Money
3.1/5
CR Bard has a value for money and ROI score of 3.1 out of 5 stars rated by its users and customers.
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CR Bard Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Healthcare, Hospitals and Medicine industry.
Quick Insights into CR Bard ROI
CR Bard's ROI score was rated highest by customers ages 66+.
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Ranked CR Bard ROI the Highest
CR Bard ROI Score by Gender
CR Bard's ROI score was rated 2.9 by Male customers on Comparably.
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Male
2.9/5
Female
N/A
CR Bard ROI Score by Ethnicity
CR Bard's ROI score was rated 2.8 stars by Caucasian customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.8 | Caucasian | 2.8 |
CR Bard ROI Score by Age
CR Bard's ROI score was rated 4.3 stars by customers ages 66+ on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
66+ 4.3 | 66+ | 4.3 |
CR Bard ROI Score by Usage
CR Bard's ROI score was rated 2.4 stars by customers who have used CR Bard's products/services for Over 10 Years.
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CR Bard ROI Score by Industry
CR Bard's ROI score was rated 1.6 stars by Healthcare, Hospitals and Medicine industry customers.
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CR Bard Pricing vs. Competitors
Compared to its competitors, CR Bard's ROI score is rated right above Organogenesis, and is preceded by DENTSPLY SIRONA.
| COMPANY | Pricing Score | |
|---|---|---|
| Boston Scientific | 3.8/5 |
| DENTSPLY SIRONA | 3.6/5 |
| CR Bard | 3.1/5 |
| Organogenesis | N/A |
| Quick | N/A |
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CR Bard Customer Satisfaction (CSAT)
CR Bard Customer Satisfaction (CSAT) Score
54 / 100
CR Bard has an overall Customer Satisfaction score of 54 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
31%
Satisfied
23%
Neither Satisfied nor Dissatisfied
15%
Dissatisfied
8%
Very Dissatisfied
23%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into CR Bard Customer Satisfaction
CR Bard's Customer Satisfaction score was rated highest by customers ages 66+.
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Ranked CR Bard Customer Satisfaction the Highest
CR Bard Customer Satisfaction Score by Gender
CR Bard's Customer Satisfaction score was rated 28 by Male customers on Comparably.
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28 / 100
MaleVery Satisfied | 14% | |
|---|---|---|
Satisfied | 14% | |
Neither Satisfied nor Dissatisfied | 29% | |
Dissatisfied | 14% | |
Very Dissatisfied | 29% |
CR Bard Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
CR Bard's Customer Satisfaction (CSAT) score was rated 33% according to Caucasian users and customers.
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33 / 100
Very Satisfied
0%
Satisfied
33%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
17%
Very Dissatisfied
33%
CR Bard Customer Satisfaction Score by Age
CR Bard's Customer Satisfaction score was rated 33 points by customers ages 66+ on Comparably.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66+ | 33% |
CR Bard Customer Satisfaction Score by Usage
CR Bard's Customer Satisfaction score was rated 20 points by customers who have used CR Bard's products/services for Over 10 Years.
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CR Bard Customer Satisfaction vs. Competitors
Compared to its competitors, CR Bard's Customer Satisfaction score is rated right above Organogenesis, and is preceded by DENTSPLY SIRONA.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Boston Scientific | 69% |
| DENTSPLY SIRONA | 64% |
| CR Bard | 54% |
| Organogenesis | 0% |
| Quick | 0% |
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CR Bard Customer Service
3/5
CR Bard has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
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About CR Bard's Customer Service
Address
730 Central Avenue, Berkeley Heights, NJ
Website
http://www.crbard.com
Phone Number
(518) 793-8366
Quick Insights into CR Bard Customer Service
CR Bard's Customer Service score was rated highest by customers ages 66+.
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Ranked CR Bard Customer Service the Highest
CR Bard Customer Service Score by Gender
CR Bard's Customer Service score was rated 2.7 by Male customers on Comparably.
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Male
2.7/5
Female
N/A
CR Bard Customer Service Score by Ethnicity
CR Bard's Customer Service score was rated 2.5 stars by Caucasian customers on Comparably.
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0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.5 | Caucasian | 2.5 |
CR Bard Customer Service Score by Age
CR Bard's Customer Service score was rated 3 stars by customers ages 66+ on Comparably.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
66+ 3 | 66+ | 3 |
CR Bard Customer Service Score by Usage
CR Bard's Customer Service score was rated 2.2 stars by customers who have used CR Bard's products/services for Over 10 Years.
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CR Bard Customer Service Score by Industry
CR Bard's Customer Service score was rated 1.5 stars by Healthcare, Hospitals and Medicine industry customers.
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CR Bard Customer Service vs. Competitors
Compared to its competitors, CR Bard's Customer Service score is rated right above Organogenesis, and is preceded by DENTSPLY SIRONA.
| COMPANY | Customer Service Score | |
|---|---|---|
| Boston Scientific | 3.8/5 |
| DENTSPLY SIRONA | 3.6/5 |
| CR Bard | 3/5 |
| Organogenesis | N/A |
| Quick | N/A |
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CR Bard as an Employer
4.1/5
CR Bard has a 4.1/5 stars for its overall company culture rated by their employees
top
35%
Consumer vs. Employees
CR Bard scored a 29 for Net Promoter Score and a -7 for Employee Net Promoter Score. NPS gauges how likely a customer of CR Bard would recommend the brand to a friend. ENPS measures how likely CR Bard employees would recommend working at CR Bard to a friend.
Net Promoter Score
29
NPS Score
| 62% | Promoters |
|---|---|
| 5% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
-7
eNPS Score
| 43% | Promoters |
|---|---|
| 7% | Passive |
| 50% | Detractors |
