Hewlett Packard Enterprise advances the way people live and work. Hewlett Packard Enterprise’s brand is ranked #320 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Hewlett Packard Enterprise. When compared to other organizations within the Tech industry, Hewlett Packard Enterprise is ranked #88. Among its major competitors, Hewlett Packard Enterprise is ranked in 6th place for NPS while Extreme Networks is 1st, and Atlassian is 2nd. Overall, Hewlett Packard Enterprise has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $20.43B
Jim Jackson serves as the Chief Marketing Officer of Hewlett Packard Enterprise. Jim started at Hewlett Packard Enterprise in June of 2018. Jim currently resides in the Greater Denver Area.
Hewlett Packard Enterprise's Net Promoter Score (NPS) is a 10 with 43% Promoters, 24% Passives, and 33% Detractors. Net Promoter Score tracks whether Hewlett Packard Enterprise's customers would recommend using the product based on a scale of -100 to 100.
43% | Promoters |
---|---|
24% | Passives |
33% | Detractors |
Summary | Date | Score |
---|---|---|
Jul 2021 24 | Jul 2021 | 24 |
Aug 2021 19 | Aug 2021 | 19 |
Sep 2021 22 | Sep 2021 | 22 |
Oct 2021 19 | Oct 2021 | 19 |
Nov 2021 23 | Nov 2021 | 23 |
Dec 2021 22 | Dec 2021 | 22 |
Jan 2022 18 | Jan 2022 | 18 |
Feb 2022 20 | Feb 2022 | 20 |
Apr 2022 18 | Apr 2022 | 18 |
May 2022 12 | May 2022 | 12 |
Jun 2022 9 | Jun 2022 | 9 |
Jul 2022 8 | Jul 2022 | 8 |
Hewlett Packard Enterprise is ranked #4 for NPS among its competitors. IBM and Dell Technologies come in first and second, with Oracle coming in at third. Among those competitors, it is the lowest valued company behind Oracle.
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![]() Hewlett Packard Enterprise | ![]() IBM | ![]() Dell Technologies | ![]() Oracle | |
Global Ranking | #320 | #106 | #121 | #173 |
NPS | 10 | 30 | 29 | 20 |
Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | Negative | Neutral |
Valuation Updated every 24 hours for public companies | $20.43B | $119.05B | $58.48B | $207.07B |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Male customers rated Hewlett Packard Enterprise's NPS 61 points higher than Female customers.
Hewlett Packard Enterprise's NPS was rated 28 by Male customers on Comparably.
Hewlett Packard Enterprise's NPS was rated -33 by Female customers on Comparably.
Hewlett Packard Enterprise's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Summary | Ethnicity | Score |
---|---|---|
Caucasian 0 | Caucasian | 0 |
Asian or Pacific Islander 34 | Asian or Pacific Islander | 34 |
Other 34 | Other | 34 |
Hewlett Packard Enterprise's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 56-60.
Hewlett Packard Enterprise's NPS was rated the highest by customers who have used Hewlett Packard Enterprise's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
Summary | Usage | Score |
---|---|---|
Less than 1 Year 33 | Less than 1 Year | 33 |
1 to 2 Years 40 | 1 to 2 Years | 40 |
2 to 5 Years 0 | 2 to 5 Years | 0 |
Over 10 Years 0 | Over 10 Years | 0 |
Compared to its competitors, Hewlett Packard Enterprise's NPS is rated right above Unisys, and is preceded by Oracle.
COMPANY | NPS Score | |
---|---|---|
![]() | Extreme Networks | 100 |
![]() | Atlassian | 41 |
![]() | IBM | 30 |
![]() | Dell Technologies | 29 |
![]() | Oracle | 20 |
![]() | Hewlett Packard Enterprise | 10 |
![]() | Unisys | 9 |
![]() | UnifyCloud | 0 |
![]() | Quantum | -50 |
In the Tech industry, Hewlett Packard Enterprise's NPS is rated right below ROBLOX.
COMPANY | NPS Score | |
---|---|---|
![]() | Peloton | 64 |
![]() | Nintendo | 59 |
![]() | Spotify | 55 |
![]() | Apple | 54 |
![]() | Zoom Video Communications | 53 |
![]() | Netflix | 51 |
![]() | 48 | |
![]() | ROBLOX | 46 |
![]() | Hewlett Packard Enterprise | 10 |
Out of the 2 Hewlett Packard Enterprise customer reviews 2 were positive and 0 were constructive. Hewlett Packard Enterprise customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
81% of Hewlett Packard Enterprise users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Male customers rated Hewlett Packard Enterprise's Customer Loyalty score 30% higher than Female customers.
Hewlett Packard Enterprise's Customer Loyalty score was rated 100% by both Asian or Pacific Islander and Other customers on Comparably.
% who answered "Yes"
Hewlett Packard Enterprise's Customer Loyalty score was rated the highest by customers ages 56-60, and the lowest by customers ages 31-35.
Summary | Age | Score |
---|---|---|
31-35 87% | 31-35 | 87% |
56-60 100% | 56-60 | 100% |
Hewlett Packard Enterprise's Customer Loyalty score was rated the highest by customers who have used Hewlett Packard Enterprise's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Hewlett Packard Enterprise's Customer Loyalty score was rated 100% by Tech industry customers.
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Compared to its competitors, Hewlett Packard Enterprise's Customer Loyalty score is rated right above IBM, and is preceded by Unisys.
COMPANY | Customer Loyalty Score | |
---|---|---|
![]() | UnifyCloud | 100% |
![]() | Extreme Networks | 85% |
![]() | Unisys | 83% |
![]() | Hewlett Packard Enterprise | 81% |
![]() | IBM | 79% |
![]() | Dell Technologies | 79% |
![]() | Atlassian | 76% |
![]() | Oracle | 72% |
![]() | Quantum | 68% |
In the Tech industry, Hewlett Packard Enterprise's Customer Loyalty score is rated right below Spotify.
COMPANY | Customer Loyalty Score | |
---|---|---|
![]() | Peloton | 90% |
![]() | ROBLOX | 90% |
![]() | Nintendo | 90% |
![]() | Netflix | 88% |
![]() | 88% | |
![]() | Zoom Video Communications | 88% |
![]() | Apple | 87% |
![]() | Spotify | 86% |
![]() | Hewlett Packard Enterprise | 81% |
Hewlett Packard Enterprise has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
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Hewlett Packard Enterprise’s product quality score is a 3.4 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Hewlett Packard Enterprise's product the highest.
Hewlett Packard Enterprise's Product Quality score was rated highest by customers ages 31-35, and rated lowest by customers ages 56-60.
Female customers rated Hewlett Packard Enterprise's Product Quality score 0.9 stars higher than Male customers.
Hewlett Packard Enterprise's Product Quality score was rated the highest by Caucasian customers, and the lowest by Other customers.
Summary | Ethnicity | Score |
---|---|---|
Caucasian 3.8 | Caucasian | 3.8 |
Asian or Pacific Islander 3.1 | Asian or Pacific Islander | 3.1 |
Other 3.1 | Other | 3.1 |
Hewlett Packard Enterprise's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 56-60.
Summary | Age | Score |
---|---|---|
31-35 4.4 | 31-35 | 4.4 |
56-60 1.5 | 56-60 | 1.5 |
Hewlett Packard Enterprise's Product Quality score was rated the highest by customers who have used Hewlett Packard Enterprise's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
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Hewlett Packard Enterprise's Product Quality score was rated 4 stars by Tech industry customers.
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Compared to its competitors, Hewlett Packard Enterprise's Product Quality score is rated right above Quantum, and is preceded by Dell Technologies.
COMPANY | Product Quality Score | |
---|---|---|
![]() | UnifyCloud | 5/5 |
![]() | Extreme Networks | 4.2/5 |
![]() | IBM | 4/5 |
![]() | Atlassian | 4/5 |
![]() | Oracle | 3.9/5 |
![]() | Unisys | 3.9/5 |
![]() | Dell Technologies | 3.7/5 |
![]() | Hewlett Packard Enterprise | 3.4/5 |
![]() | Quantum | 2.8/5 |
In the Tech industry, Hewlett Packard Enterprise's Product Quality score is rated right below ROBLOX.
COMPANY | Product Quality Score | |
---|---|---|
![]() | Peloton | 4.5/5 |
![]() | Zoom Video Communications | 4.4/5 |
![]() | Nintendo | 4.4/5 |
![]() | Apple | 4.4/5 |
![]() | Netflix | 4.3/5 |
![]() | Spotify | 4.3/5 |
![]() | 4.2/5 | |
![]() | ROBLOX | 4.1/5 |
![]() | Hewlett Packard Enterprise | 3.4/5 |
Hewlett Packard Enterprise has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Hewlett Packard Enterprise's ROI score was rated highest by customers ages 31-35, and rated lowest by customers ages 56-60.
Female customers rated Hewlett Packard Enterprise's ROI score 0.7 stars higher than Male customers.
Hewlett Packard Enterprise's ROI score was rated the highest by Caucasian customers, and the lowest by Other customers.
Summary | Ethnicity | Score |
---|---|---|
Caucasian 4 | Caucasian | 4 |
Asian or Pacific Islander 3.3 | Asian or Pacific Islander | 3.3 |
Other 2.8 | Other | 2.8 |
Hewlett Packard Enterprise's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 56-60.
Summary | Age | Score |
---|---|---|
31-35 4.3 | 31-35 | 4.3 |
56-60 2 | 56-60 | 2 |
Hewlett Packard Enterprise's ROI score was rated the highest by customers who have used Hewlett Packard Enterprise's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
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Hewlett Packard Enterprise's ROI score was rated 4 stars by Tech industry customers.
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Compared to its competitors, Hewlett Packard Enterprise's ROI score is rated right above Quantum, and is preceded by Unisys.
COMPANY | Pricing Score | |
---|---|---|
![]() | UnifyCloud | 4.5/5 |
![]() | Extreme Networks | 4.1/5 |
![]() | Atlassian | 4.1/5 |
![]() | IBM | 4/5 |
![]() | Oracle | 3.8/5 |
![]() | Dell Technologies | 3.7/5 |
![]() | Unisys | 3.6/5 |
![]() | Hewlett Packard Enterprise | 3.5/5 |
![]() | Quantum | 2.5/5 |
In the Tech industry, Hewlett Packard Enterprise's ROI score is rated right below ROBLOX.
COMPANY | Pricing Score | |
---|---|---|
![]() | Peloton | 4.3/5 |
![]() | Zoom Video Communications | 4.2/5 |
![]() | Spotify | 4.1/5 |
![]() | Apple | 4.1/5 |
![]() | 4.1/5 | |
![]() | Nintendo | 4.1/5 |
![]() | Netflix | 4/5 |
![]() | ROBLOX | 3.9/5 |
![]() | Hewlett Packard Enterprise | 3.5/5 |
Hewlett Packard Enterprise has an overall Customer Satisfaction score of 63 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Hewlett Packard Enterprise's Customer Satisfaction score was rated highest by customers ages 31-35.
Hewlett Packard Enterprise's Customer Satisfaction score was rated 71 by Male customers on Comparably.
Very Satisfied | 29% | |
---|---|---|
Satisfied | 42% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 29% |
Hewlett Packard Enterprise's Customer Satisfaction (CSAT) score was rated 60% according to Caucasian users and customers.
Hewlett Packard Enterprise's Customer Satisfaction score was rated 100 points by customers ages 31-35 on Comparably.
Breakdown | Age | Score | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31-35 | 100% |
Hewlett Packard Enterprise's Customer Satisfaction score was rated 75 points by customers who have used Hewlett Packard Enterprise's products/services for 1 to 2 Years.
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Hewlett Packard Enterprise's Customer Satisfaction score was rated 60 points by Tech industry customers.
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Compared to its competitors, Hewlett Packard Enterprise's Customer Satisfaction score is rated right above Unisys, and is preceded by Oracle.
COMPANY | Customer Satisfaction (CSAT) Score | |
---|---|---|
![]() | Extreme Networks | 100% |
![]() | IBM | 90% |
![]() | Atlassian | 84% |
![]() | Dell Technologies | 73% |
![]() | Oracle | 71% |
![]() | Hewlett Packard Enterprise | 63% |
![]() | Unisys | 60% |
![]() | UnifyCloud | 0% |
![]() | Quantum | 0% |
In the Tech industry, Hewlett Packard Enterprise's Customer Satisfaction score is rated right below ROBLOX.
COMPANY | Customer Satisfaction (CSAT) Score | |
---|---|---|
![]() | Nintendo | 93% |
![]() | Netflix | 87% |
![]() | Apple | 87% |
![]() | Spotify | 87% |
![]() | 84% | |
![]() | Zoom Video Communications | 79% |
![]() | Peloton | 77% |
![]() | ROBLOX | 75% |
![]() | Hewlett Packard Enterprise | 63% |
Hewlett Packard Enterprise has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
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6280 America Center Dr., Palo Alto, CA 94088
https://careers.hpe.com/
1-650-687-5817
Hewlett Packard Enterprise's Customer Service score was rated highest by Caucasian customers, and rated lowest by customers ages 56-60.
Female customers rated Hewlett Packard Enterprise's Customer Service score 0.4 stars higher than Male customers.
Hewlett Packard Enterprise's Customer Service score was rated the highest by Caucasian customers, and the lowest by Other customers.
Summary | Ethnicity | Customer Service Score |
---|---|---|
Caucasian 4.5 | Caucasian | 4.5 |
Asian or Pacific Islander 3.3 | Asian or Pacific Islander | 3.3 |
Other 2.8 | Other | 2.8 |
Hewlett Packard Enterprise's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 56-60.
Summary | Age | Customer Service Score |
---|---|---|
31-35 4.2 | 31-35 | 4.2 |
56-60 2 | 56-60 | 2 |
Hewlett Packard Enterprise's Customer Service score was rated the highest by customers who have used Hewlett Packard Enterprise's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Hewlett Packard Enterprise's Customer Service score was rated 4.3 stars by Tech industry customers.
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Compared to its competitors, Hewlett Packard Enterprise's Customer Service score is rated right above Quantum, and is preceded by Unisys.
COMPANY | Customer Service Score | |
---|---|---|
![]() | UnifyCloud | 4.5/5 |
![]() | Extreme Networks | 4.1/5 |
![]() | IBM | 4.1/5 |
![]() | Atlassian | 4.1/5 |
![]() | Oracle | 3.8/5 |
![]() | Dell Technologies | 3.7/5 |
![]() | Unisys | 3.6/5 |
![]() | Hewlett Packard Enterprise | 3.4/5 |
![]() | Quantum | 3/5 |
In the Tech industry, Hewlett Packard Enterprise's Customer Service score is rated right below ROBLOX.
COMPANY | Customer Service Score | |
---|---|---|
![]() | Peloton | 4.3/5 |
![]() | Apple | 4.2/5 |
![]() | Zoom Video Communications | 4.1/5 |
![]() | 4.1/5 | |
![]() | Spotify | 4.1/5 |
![]() | Nintendo | 4.1/5 |
![]() | Netflix | 4/5 |
![]() | ROBLOX | 3.7/5 |
![]() | Hewlett Packard Enterprise | 3.4/5 |
Hewlett Packard Enterprise has a 2.8/5 stars for its overall company culture rated by their employees
In the Top 15% of Similar Sized Companies on Comparably.
Hewlett Packard Enterprise scored a 10 for Net Promoter Score and a -20 for Employee Net Promoter Score. NPS gauges how likely a customer of Hewlett Packard Enterprise would recommend the brand to a friend. ENPS measures how likely Hewlett Packard Enterprise employees would recommend working at Hewlett Packard Enterprise to a friend.
43% | Promoters |
---|---|
24% | Passive |
33% | Detractors |
28% | Promoters |
---|---|
24% | Passive |
48% | Detractors |
Hewlett Packard Enterprise is ranked #320 in the Global Top 100 Brands. It ranks just behind Fiserv and just ahead of AbbVie.
RANK | COMPANY | CEO | INDUSTRY | ||
---|---|---|---|---|---|
318 | ![]() | Staples | ![]() | J. Alexander Douglas | Retail |
319 | ![]() | Fiserv | ![]() | Frank Bisignano | Banking and Financial Services |
320 | ![]() | Hewlett Packard Enterprise | ![]() | Antonio Neri | Tech |
321 | ![]() | AbbVie | ![]() | Richard Gonzalez | Health and Wellness |
322 | ![]() | Gallup | ![]() | Jim Clifton | Business and Consumer Services |
323 | ![]() | Boston Scientific | ![]() | Michael Mahoney | Health and Wellness |
324 | ![]() | Corning | ![]() | Wendell Weeks | Energy and Manufacturing |
Hewlett Packard Enterprise is ranked #88 in the Tech Industry. It ranks just behind Fiserv and just ahead of AbbVie.
RANK | COMPANY | Location | |
---|---|---|---|
86 | ![]() | iFIT | Logan, UT |
87 | ![]() | Fiserv | Brookfield, WI |
88 | ![]() | Hewlett Packard Enterprise | Palo Alto, CA |
89 | ![]() | AbbVie | Chicago, IL |
90 | ![]() | Corning | Corning, NY |
91 | ![]() | Texas Instruments | Dallas, TX |
92 | ![]() | Twilio Inc. | San Francisco, CA |