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Hewlett Packard Enterprise is

Ranked

#88

Tech Brands

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Hewlett Packard Enterprise

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Hewlett Packard Enterprise

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Hewlett Packard Enterprise is ranked #88 in Tech Brands

About Hewlett Packard Enterprise's Brand

Hewlett Packard Enterprise advances the way people live and work. Hewlett Packard Enterprise’s brand is ranked #320 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Hewlett Packard Enterprise. When compared to other organizations within the Tech industry, Hewlett Packard Enterprise is ranked #88. Among its major competitors, Hewlett Packard Enterprise is ranked in 6th place for NPS while Extreme Networks is 1st, and Atlassian is 2nd. Overall, Hewlett Packard Enterprise has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $20.43B

Brand at a Glance

76%

Customer Loyalty

3.2/5

Product Quality

3.4/5

Pricing

3.3/5

Customer Service

Hewlett Packard Enterprise CMO

Jim Jackson

Jim Jackson serves as the Chief Marketing Officer of Hewlett Packard Enterprise. Jim started at Hewlett Packard Enterprise in June of 2018. Jim currently resides in the Greater Denver Area.

Hewlett Packard Enterprise Ranking

^#88 in Tech
^#4 / 4 of its competitors

Hewlett Packard Enterprise NPS

Hewlett Packard Enterprise's Net Promoter Score (NPS) is a 2 with 40% Promoters, 22% Passives, and 38% Detractors. Net Promoter Score tracks whether Hewlett Packard Enterprise's customers would recommend using the product based on a scale of -100 to 100.

Hewlett Packard Enterprise Overall NPS

NPS

40%	Promoters
22%	Passives
38%	Detractors

Hewlett Packard Enterprise NPS Trend

-100

-50

100

Summary	Date	Score
Jan 2024 5	Jan 2024	5
Feb 2024 6	Feb 2024	6
Mar 2024 3	Mar 2024	3
Apr 2024 5	Apr 2024	5
May 2024 3	May 2024	3
Aug 2024 3	Aug 2024	3
Sep 2024 3	Sep 2024	3
Oct 2024 4	Oct 2024	4
Nov 2024 1	Nov 2024	1
Apr 2025 3	Apr 2025	3
May 2025 1	May 2025	1
Aug 2025 3	Aug 2025	3

How Other Brands Compare

Hewlett Packard Enterprise is ranked #4 for NPS among its competitors. IBM and Dell Technologies come in first and second, with Oracle coming in at third. Among those competitors, it is the lowest valued company behind Oracle.

	Hewlett Packard Enterprise	IBM	Dell Technologies	Oracle
Global Ranking	#320	#106	#121	#173
NPS	2	26	17	11
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	Neutral	Neutral	Neutral
Valuation Updated every 24 hours for public companies	$20.43B	$119.05B	$58.48B	$207.07B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Hewlett Packard Enterprise NPS by Gender

Male customers rated Hewlett Packard Enterprise's NPS 93 points higher than Female customers.

Male

Hewlett Packard Enterprise's NPS was rated 22 by Male customers on Comparably.

45%

Promoters

32%

Passives

23%

Detractors

Female

-71

Hewlett Packard Enterprise's NPS was rated -71 by Female customers on Comparably.

Promoters

29%

Passives

71%

Detractors

Hewlett Packard Enterprise NPS by Ethnicity

Hewlett Packard Enterprise's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -23	Caucasian	-23
Hispanic or Latino 67	Hispanic or Latino	67
Asian or Pacific Islander 25	Asian or Pacific Islander	25
Other -13	Other	-13

Hewlett Packard Enterprise NPS by Age

Hewlett Packard Enterprise's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 18-25.

100

Summary

Age

Promoters

Passives

Detractors

18-25

100%

31-35

67%

22%

11%

36-40

33%

67%

41-45

50%

51-55

33%

34%

33%

56-60

25%

50%

Hewlett Packard Enterprise NPS by Usage

Hewlett Packard Enterprise's NPS was rated the highest by customers who have used Hewlett Packard Enterprise's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 33	Less than 1 Year	33
1 to 2 Years 11	1 to 2 Years	11
2 to 5 Years 0	2 to 5 Years	0
5 to 10 Years 40	5 to 10 Years	40
Over 10 Years -27	Over 10 Years	-27

Hewlett Packard Enterprise NPS vs. Competitors

Compared to its competitors, Hewlett Packard Enterprise's NPS is rated right above UnifyCloud, and is preceded by Oracle.

COMPANY		NPS Score
	Extreme Networks	72
	Atlassian	35
	IBM	26
	Dell Technologies	17
	Oracle	11
	Hewlett Packard Enterprise	2
	UnifyCloud	0
	Unisys	-3
	Quantum	-28

Hewlett Packard Enterprise NPS vs Companies in Tech

In the Tech industry, Hewlett Packard Enterprise's NPS is rated right below Peloton.

COMPANY		NPS Score
	Nintendo	55
	Spotify	49
	Apple	48
	Zoom Video Communications	44
	Netflix	43
	Google	42
	ROBLOX	38
	Peloton	31
	Hewlett Packard Enterprise	2

Hewlett Packard Enterprise Customer Reviews

Out of the 8 Hewlett Packard Enterprise customer reviews 6 were positive and 2 were constructive. Hewlett Packard Enterprise customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Hewlett Packard Enterprise Customer Loyalty

76%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

76% of Hewlett Packard Enterprise users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

76%

24%

Hewlett Packard Enterprise Customer Loyalty Score by Gender

Male customers rated Hewlett Packard Enterprise's Customer Loyalty score 18% higher than Female customers.

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Male

88%

Yes

Female

70%

Yes

Hewlett Packard Enterprise Customer Loyalty Score by Ethnicity

Hewlett Packard Enterprise's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Hispanic or Latino customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

Asian or Pacific Islander

out of 100

Other

Hewlett Packard Enterprise Customer Loyalty Score by Age

Hewlett Packard Enterprise's Customer Loyalty score was rated the highest by customers ages 51-55, and the lowest by customers ages 36-40.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Hewlett Packard Enterprise.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 70%	18-25	70%
31-35 80%	31-35	80%
36-40 70%	36-40	70%
41-45 78%	41-45	78%
51-55 100%	51-55	100%
56-60 100%	56-60	100%

Hewlett Packard Enterprise Customer Loyalty Score by Usage

Hewlett Packard Enterprise's Customer Loyalty score was rated the highest by customers who have used Hewlett Packard Enterprise's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	70%
1 to 2 Years	89%
2 to 5 Years	46%
5 to 10 Years	82%
Over 10 Years	92%

Hewlett Packard Enterprise Customer Loyalty Score by Industry

Hewlett Packard Enterprise's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Education industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	94%
Education	78%

Hewlett Packard Enterprise Customer Loyalty vs. Competitors

Compared to its competitors, Hewlett Packard Enterprise's Customer Loyalty score is rated right above Unisys, and is preceded by Atlassian.

COMPANY		Customer Loyalty Score
	UnifyCloud	100%
	Extreme Networks	87%
	IBM	79%
	Dell Technologies	78%
	Atlassian	76%
	Hewlett Packard Enterprise	76%
	Unisys	76%
	Quantum	73%
	Oracle	72%

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Customer Loyalty for Other Tech Brands

In the Tech industry, Hewlett Packard Enterprise's Customer Loyalty score is rated right below Peloton.

COMPANY		Customer Loyalty Score
	ROBLOX	89%
	Nintendo	89%
	Netflix	87%
	Google	87%
	Spotify	87%
	Apple	86%
	Zoom Video Communications	84%
	Peloton	82%
	Hewlett Packard Enterprise	76%

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Hewlett Packard Enterprise Product Quality

3.2/5

Hewlett Packard Enterprise has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.

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Hewlett Packard Enterprise Product Information

Hewlett Packard Enterprise’s product quality score is a 3.2 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Hewlett Packard Enterprise's product the highest. Reviewers from the Education industry rated Hewlett Packard Enterprise the lowest at 2.5.

Website: https://careers.hpe.com/

Company Size: 10,000+ Employees

Industry

Tech

Big Data

Business Services

Enterprise

Quick Insights into Hewlett Packard Enterprise Product Quality

Hewlett Packard Enterprise's Product Quality score was rated highest by customers ages 41-45, and rated lowest by customers ages 56-60.

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Ranked Hewlett Packard Enterprise Product Quality the Highest

41-45	4.7
5 to 10 Years	4.6
Hispanic or Latino	4.6

Ranked Hewlett Packard Enterprise Product Quality the Lowest

Education	2.5
Female	2.4
56-60	1.5

Hewlett Packard Enterprise Product Quality Score by Gender

Male customers rated Hewlett Packard Enterprise's Product Quality score 1.2 stars higher than Female customers.

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Male

3.6/5

Female

2.4/5

Hewlett Packard Enterprise Product Quality Score by Ethnicity

Hewlett Packard Enterprise's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 3	Caucasian	3
Hispanic or Latino 4.6	Hispanic or Latino	4.6
Asian or Pacific Islander 3.4	Asian or Pacific Islander	3.4
Other 2.7	Other	2.7

Hewlett Packard Enterprise Product Quality Score by Age

Hewlett Packard Enterprise's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 56-60.

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Summary	Age	Score
18-25 1.5	18-25	1.5
31-35 4.4	31-35	4.4
36-40 4.3	36-40	4.3
41-45 4.7	41-45	4.7
51-55 3.8	51-55	3.8
56-60 1.5	56-60	1.5

Hewlett Packard Enterprise Product Quality Score by Usage

Hewlett Packard Enterprise's Product Quality score was rated the highest by customers who have used Hewlett Packard Enterprise's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	4.3
1 to 2 Years	3.2
2 to 5 Years	3
5 to 10 Years	4.6
Over 10 Years	2.8

Hewlett Packard Enterprise Product Quality Score by Industry

Hewlett Packard Enterprise's Product Quality score was rated the highest by Tech industry customers, and the lowest by Education industry customers.

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Tech	4.1
Education	2.5

Hewlett Packard Enterprise Product Quality vs. Competitors

Compared to its competitors, Hewlett Packard Enterprise's Product Quality score is rated right above Quantum, and is preceded by Unisys.

COMPANY		Product Quality Score
	UnifyCloud	5/5
	Extreme Networks	4.3/5
	Atlassian	3.9/5
	IBM	3.8/5
	Oracle	3.7/5
	Dell Technologies	3.5/5
	Unisys	3.5/5
	Hewlett Packard Enterprise	3.2/5
	Quantum	2.9/5

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Product Quality for Other Tech Brands

In the Tech industry, Hewlett Packard Enterprise's Product Quality score is rated right below ROBLOX.

COMPANY		Product Quality Score
	Nintendo	4.4/5
	Apple	4.3/5
	Zoom Video Communications	4.3/5
	Netflix	4.2/5
	Spotify	4.2/5
	Google	4.1/5
	Peloton	4/5
	ROBLOX	4/5
	Hewlett Packard Enterprise	3.2/5

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Hewlett Packard Enterprise Pricing

Hewlett Packard Enterprise ROI & Value For Money

3.4/5

Hewlett Packard Enterprise has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.

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Hewlett Packard Enterprise Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Education industry think that they had the lowest ROI from Hewlett Packard Enterprise.

Quick Insights into Hewlett Packard Enterprise ROI

Hewlett Packard Enterprise's ROI score was rated highest by customers ages 41-45, and rated lowest by customers ages 18-25.

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Ranked Hewlett Packard Enterprise ROI the Highest

41-45	4.5
5 to 10 Years	4.5
Hispanic or Latino	4.5

Ranked Hewlett Packard Enterprise ROI the Lowest

Education	2.4
Female	2.3
18-25	1.5

Hewlett Packard Enterprise ROI Score by Gender

Male customers rated Hewlett Packard Enterprise's ROI score 1.3 stars higher than Female customers.

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Male

3.6/5

Female

2.3/5

Hewlett Packard Enterprise ROI Score by Ethnicity

Hewlett Packard Enterprise's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 3.1	Caucasian	3.1
Hispanic or Latino 4.5	Hispanic or Latino	4.5
Asian or Pacific Islander 3.5	Asian or Pacific Islander	3.5
Other 2.6	Other	2.6

Hewlett Packard Enterprise ROI Score by Age

Hewlett Packard Enterprise's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 18-25.

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Summary	Age	Score
18-25 1.5	18-25	1.5
31-35 4.3	31-35	4.3
36-40 4.3	36-40	4.3
41-45 4.5	41-45	4.5
51-55 3.6	51-55	3.6
56-60 2.2	56-60	2.2

Hewlett Packard Enterprise ROI Score by Usage

Hewlett Packard Enterprise's ROI score was rated the highest by customers who have used Hewlett Packard Enterprise's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	4
1 to 2 Years	2.9
2 to 5 Years	3.6
5 to 10 Years	4.5
Over 10 Years	2.7

Hewlett Packard Enterprise ROI Score by Industry

Hewlett Packard Enterprise's ROI score was rated the highest by Tech industry customers, and the lowest by Education industry customers.

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Tech	4.1
Education	2.4

Hewlett Packard Enterprise Pricing vs. Competitors

Compared to its competitors, Hewlett Packard Enterprise's ROI score is rated right above Quantum, and is preceded by Unisys.

COMPANY		Pricing Score
	UnifyCloud	4.5/5
	Extreme Networks	4.2/5
	Atlassian	3.9/5
	IBM	3.8/5
	Oracle	3.7/5
	Dell Technologies	3.5/5
	Unisys	3.4/5
	Hewlett Packard Enterprise	3.4/5
	Quantum	2.8/5

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ROI for Other Tech Brands

In the Tech industry, Hewlett Packard Enterprise's ROI score is rated right below ROBLOX.

COMPANY		Pricing Score
	Zoom Video Communications	4.1/5
	Google	4/5
	Spotify	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Apple	4/5
	ROBLOX	3.8/5
	Hewlett Packard Enterprise	3.4/5

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Hewlett Packard Enterprise Customer Satisfaction (CSAT)

Hewlett Packard Enterprise Customer Satisfaction (CSAT) Score

61 / 100

Hewlett Packard Enterprise has an overall Customer Satisfaction score of 61 rated by its users and customers.

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Very Satisfied	25%
Satisfied	36%
Neither Satisfied nor Dissatisfied	11%
Dissatisfied	3%
Very Dissatisfied	25%

Very Satisfied

25%

Satisfied

36%

Neither Satisfied nor Dissatisfied

11%

Dissatisfied

Very Dissatisfied

25%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Hewlett Packard Enterprise Customer Satisfaction

Hewlett Packard Enterprise's Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by Female customers.

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Ranked Hewlett Packard Enterprise Customer Satisfaction the Highest

31-35	100%
5 to 10 Years	100%
Asian or Pacific Islander	100%

Ranked Hewlett Packard Enterprise Customer Satisfaction the Lowest

Caucasian	45%
Education	33%
Female	25%

Hewlett Packard Enterprise Customer Satisfaction Score by Gender

Male customers rated Hewlett Packard Enterprise's Customer Satisfaction score 51 points higher than Female customers.

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76 / 100

Male

	Very Satisfied	47%
	Satisfied	29%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	24%

25 / 100

Female

	Very Satisfied	0%
	Satisfied	25%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	25%
	Very Dissatisfied	50%

Hewlett Packard Enterprise Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Hewlett Packard Enterprise's Customer Satisfaction (CSAT) score was rated 45% according to Caucasian users and customers.

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45 / 100

Very Satisfied	18%
Satisfied	27%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	55%

Very Satisfied

18%

Satisfied

27%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

55%

CSAT according to Hispanic or Latino

Hewlett Packard Enterprise's Customer Satisfaction (CSAT) score was rated 100% according to Hispanic or Latino users and customers.

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100 / 100

Very Satisfied	100%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

100%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

Hewlett Packard Enterprise's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.

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100 / 100

Very Satisfied	33%
Satisfied	67%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

33%

Satisfied

67%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Other

Hewlett Packard Enterprise's Customer Satisfaction (CSAT) score was rated 60% according to Other users and customers.

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60 / 100

Very Satisfied	40%
Satisfied	20%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	20%
Very Dissatisfied	20%

Very Satisfied

40%

Satisfied

20%

Neither Satisfied nor Dissatisfied

Dissatisfied

20%

Very Dissatisfied

20%

Hewlett Packard Enterprise Customer Satisfaction Score by Age

Hewlett Packard Enterprise's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.

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100

Breakdown

Age

Score

31-35

100%

36-40

100%

41-45

100%

51-55

67%

Hewlett Packard Enterprise Customer Satisfaction Score by Usage

Hewlett Packard Enterprise's Customer Satisfaction score was rated the highest by customers who have used Hewlett Packard Enterprise's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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1 to 2 Years	67
2 to 5 Years	67
5 to 10 Years	100
Over 10 Years	50

Hewlett Packard Enterprise Customer Satisfaction Score by Industry

Hewlett Packard Enterprise's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Education industry customers.

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Tech	80
Education	33

Hewlett Packard Enterprise Customer Satisfaction vs. Competitors

Compared to its competitors, Hewlett Packard Enterprise's Customer Satisfaction score is rated right above Unisys, and is preceded by Oracle.

COMPANY		Customer Satisfaction (CSAT) Score
	Extreme Networks	100%
	Atlassian	80%
	IBM	76%
	Dell Technologies	68%
	Oracle	67%
	Hewlett Packard Enterprise	61%
	Unisys	55%
	Quantum	28%
	UnifyCloud	0%

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Customer Satisfaction for Other Tech Brands

In the Tech industry, Hewlett Packard Enterprise's Customer Satisfaction score is rated right below Peloton.

COMPANY		Customer Satisfaction (CSAT) Score
	Nintendo	88%
	Netflix	85%
	Apple	85%
	Spotify	85%
	Google	81%
	Zoom Video Communications	74%
	ROBLOX	73%
	Peloton	63%
	Hewlett Packard Enterprise	61%

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Hewlett Packard Enterprise Customer Service

3.3/5

Hewlett Packard Enterprise has an overall Customer Service score of 3.3 out of 5 stars rated by its users and customers.

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About Hewlett Packard Enterprise's Customer Service

Address

6280 America Center Dr., Palo Alto, CA 94088

Website

https://careers.hpe.com/

Phone Number

1-650-687-5817

Hewlett Packard Enterprise's Social Links

Quick Insights into Hewlett Packard Enterprise Customer Service

Hewlett Packard Enterprise's Customer Service score was rated highest by customers ages 31-35, and rated lowest by customers ages 18-25.

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Ranked Hewlett Packard Enterprise Customer Service the Highest

31-35	4.3
Tech	4.3
Less than 1 Year	4

Ranked Hewlett Packard Enterprise Customer Service the Lowest

Other	2.4
Female	2.3
18-25	1.6

Hewlett Packard Enterprise Customer Service Score by Gender

Male customers rated Hewlett Packard Enterprise's Customer Service score 1.2 stars higher than Female customers.

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Male

3.5/5

Female

2.3/5

Hewlett Packard Enterprise Customer Service Score by Ethnicity

Hewlett Packard Enterprise's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 3.2	Caucasian	3.2
Hispanic or Latino 3.6	Hispanic or Latino	3.6
Asian or Pacific Islander 3.5	Asian or Pacific Islander	3.5
Other 2.4	Other	2.4

Hewlett Packard Enterprise Customer Service Score by Age

Hewlett Packard Enterprise's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 18-25.

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100

Summary	Age	Customer Service Score
18-25 1.6	18-25	1.6
31-35 4.3	31-35	4.3
36-40 3.5	36-40	3.5
41-45 4	41-45	4
51-55 3.1	51-55	3.1
56-60 2.5	56-60	2.5

Hewlett Packard Enterprise Customer Service Score by Usage

Hewlett Packard Enterprise's Customer Service score was rated the highest by customers who have used Hewlett Packard Enterprise's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	4
1 to 2 Years	3.2
2 to 5 Years	3.1
5 to 10 Years	3.9
Over 10 Years	2.6

Hewlett Packard Enterprise Customer Service Score by Industry

Hewlett Packard Enterprise's Customer Service score was rated the highest by Tech industry customers, and the lowest by Education industry customers.

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Tech	4.3
Education	2.4

Hewlett Packard Enterprise Customer Service vs. Competitors

Compared to its competitors, Hewlett Packard Enterprise's Customer Service score is rated right above Quantum, and is preceded by Dell Technologies.

COMPANY		Customer Service Score
	UnifyCloud	4.5/5
	Extreme Networks	4.2/5
	Atlassian	4/5
	IBM	3.9/5
	Oracle	3.6/5
	Unisys	3.6/5
	Dell Technologies	3.4/5
	Hewlett Packard Enterprise	3.3/5
	Quantum	3.2/5

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Customer Service for Other Tech Brands

In the Tech industry, Hewlett Packard Enterprise's Customer Service score is rated right below ROBLOX.

COMPANY		Customer Service Score
	Apple	4.2/5
	Google	4/5
	Zoom Video Communications	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Spotify	4/5
	ROBLOX	3.6/5
	Hewlett Packard Enterprise	3.3/5

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Hewlett Packard Enterprise as an Employer

3.0/5

Hewlett Packard Enterprise has a 3.0/5 stars for its overall company culture rated by their employees

top

10%

CEO of Hewlett Packard Enterprise

Antonio Neri

In the Top 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Hewlett Packard Enterprise scored a 2 for Net Promoter Score and a -12 for Employee Net Promoter Score. NPS gauges how likely a customer of Hewlett Packard Enterprise would recommend the brand to a friend. ENPS measures how likely Hewlett Packard Enterprise employees would recommend working at Hewlett Packard Enterprise to a friend.

Net Promoter Score

NPS Score

40%	Promoters
22%	Passive
38%	Detractors

Employee Net Promoter Score

-12

eNPS Score

32%	Promoters
24%	Passive
44%	Detractors

Global Ranking Snapshot

Hewlett Packard Enterprise is ranked #320 in the Global Top 100 Brands. It ranks just behind Fiserv and just ahead of AbbVie.

RANK			INDUSTRY
318	Staples	Rachel Huckle	Retail
319	Fiserv	Frank Bisignano	Banking and Financial Services
320	Hewlett Packard Enterprise	Antonio Neri	Tech
321	AbbVie	Richard Gonzalez	Health and Wellness
322	Gallup	Jim Clifton	Business and Consumer Services
323	Boston Scientific	Michael Mahoney	Health and Wellness
324	Corning	Wendell Weeks	Energy and Manufacturing

Tech Ranking Snapshot

Hewlett Packard Enterprise is ranked #88 in the Tech Industry. It ranks just behind Fiserv and just ahead of AbbVie.

RANK		Location
86	iFIT	Logan, UT
87	Fiserv	Brookfield, WI
88	Hewlett Packard Enterprise	Palo Alto, CA
89	AbbVie	Chicago, IL
90	Corning	Corning, NY
91	Texas Instruments	Dallas, TX
92	Twilio Inc.	San Francisco, CA