0
NPS
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UnifyCloud
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About UnifyCloud's Brand
A rapidly growing and successful Redmond, WA-based solutions developer with significant technical resources located in the US and India. UnifyCloud is a leading cloud transformation technology provider, and its CloudAtlas platform is a comprehensive solution designed to automate and simplify the journey from legacy IT systems to modern cloud and AI-driven infrastructures. By combining deep cloud expertise with advanced automation tools, UnifyCloud enables enterprises to accelerate digital transformation while minimizing risk and maximizing value from cloud investments. CloudAtlas Platform The CloudAtlas platform is UnifyCloud’s comprehensive cloud transformation and optimization suite designed to support the full lifecycle of cloud adoption—from discovery and assessment to modernization and operational optimization. Among its major competitors, UnifyCloud is ranked in 4th place for NPS while Mozy is 1st, and Apptio is 2nd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
UnifyCloud Ranking
- #3 / 4 of its competitors
UnifyCloud NPS
UnifyCloud's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether UnifyCloud's customers would recommend using the product based on a scale of -100 to 100.
UnifyCloud Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
UnifyCloud NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 0 | Sep 2021 | 0 |
How Other Brands Compare
UnifyCloud is ranked third for NPS among its competitors. Mozy and Rackspace Technology come in first and second, with Autogrid coming in at #4.
UnifyCloud |  Rackspace Technology |  Autogrid |  Mozy | |
| Global Ranking | #- | #584 | #- | #- |
| NPS | 0 | 17 | -100 | 41 |
| Valuation Updated every 24 hours for public companies | - | $444.14M | $250.00M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
UnifyCloud NPS vs. Competitors
Compared to its competitors, UnifyCloud's NPS is rated right above CAST, and is preceded by Rackspace Technology.
| COMPANY | NPS Score | |
|---|---|---|
| Mozy | 41 |
 | Apptio | 22 |
| Rackspace Technology | 17 |
| UnifyCloud | 0 |
 | CAST | N/A |
 | Hanu Software | N/A |
 | MEGAVISOR | N/A |
 | Copper River IT | N/A |
| Autogrid | -100 |
UnifyCloud Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of UnifyCloud users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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UnifyCloud Customer Loyalty vs. Competitors
Compared to its competitors, UnifyCloud's Customer Loyalty score is rated right above Autogrid.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| UnifyCloud | 100% |
| Autogrid | 100% |
| Apptio | 84% |
| Rackspace Technology | 71% |
| Mozy | N/A |
| CAST | N/A |
| Hanu Software | N/A |
| MEGAVISOR | N/A |
| Copper River IT | N/A |
Unlock UnifyCloud Customer Loyalty vs. Competitors Data
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UnifyCloud Product Quality
5/5
UnifyCloud has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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UnifyCloud Product Information
UnifyCloud’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.unifycloud.com
- Company Size
- 51-200 Employees
Industry
Tech
Big Data
Marketplaces
SaaS
UnifyCloud Product Quality vs. Competitors
Compared to its competitors, UnifyCloud's Product Quality score is rated right above Mozy.
| COMPANY | Product Quality Score | |
|---|---|---|
| UnifyCloud | 5/5 |
| Mozy | 4.2/5 |
| Autogrid | 4/5 |
| Apptio | 3.8/5 |
| Rackspace Technology | 3.7/5 |
| CAST | N/A |
| Hanu Software | N/A |
| MEGAVISOR | N/A |
| Copper River IT | N/A |
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VS
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UnifyCloud Pricing
UnifyCloud ROI & Value For Money
4.5/5
UnifyCloud has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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UnifyCloud Pricing vs. Competitors
Compared to its competitors, UnifyCloud's ROI score is rated right above Autogrid.
| COMPANY | Pricing Score | |
|---|---|---|
| UnifyCloud | 4.5/5 |
| Autogrid | 4/5 |
| Mozy | 3.8/5 |
| Apptio | 3.7/5 |
| Rackspace Technology | 3.4/5 |
| CAST | N/A |
| Hanu Software | N/A |
| MEGAVISOR | N/A |
| Copper River IT | N/A |
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UnifyCloud Customer Service
4.5/5
UnifyCloud has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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About UnifyCloud's Customer Service
Address
8201 164th Ave NE, Redmond, WA 98052
Website
https://www.unifycloud.com
Phone Number
+1 800-535-7443
UnifyCloud's Social Links
UnifyCloud Customer Service vs. Competitors
Compared to its competitors, UnifyCloud's Customer Service score is rated right above Autogrid.
| COMPANY | Customer Service Score | |
|---|---|---|
| UnifyCloud | 4.5/5 |
| Autogrid | 4/5 |
| Mozy | 3.7/5 |
| Apptio | 3.7/5 |
| Rackspace Technology | 3.2/5 |
| CAST | N/A |
| Hanu Software | N/A |
| MEGAVISOR | N/A |
| Copper River IT | N/A |
Unlock UnifyCloud Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full UnifyCloud Customer Service vs. Competitors data and gain insights into your customers today.
UnifyCloud as an Employer
4.3/5
UnifyCloud has a 4.3/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
UnifyCloud scored a 0 for Net Promoter Score and a 53 for Employee Net Promoter Score. NPS gauges how likely a customer of UnifyCloud would recommend the brand to a friend. ENPS measures how likely UnifyCloud employees would recommend working at UnifyCloud to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
53
eNPS Score
| 64% | Promoters |
|---|---|
| 25% | Passive |
| 11% | Detractors |
