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UnifyCloud
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UnifyCloud
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About UnifyCloud's Brand

A rapidly growing and successful Redmond, WA-based solutions developer with significant technical resources located in the US and India. Among its major competitors, UnifyCloud is ranked in 7th place for NPS while Smarsh is 1st, and Amazon is 2nd.

Brand at a Glance

100%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service

UnifyCloud Ranking

UnifyCloud NPS

UnifyCloud's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether UnifyCloud's customers would recommend using the product based on a scale of -100 to 100.

UnifyCloud Overall NPS

0
NPS
0%Promoters
100%Passives
0%Detractors
UnifyCloud Overall NPS

UnifyCloud NPS Trend

-100
-50
0
50
100
Sep 2021
0
Sep 20210

How Other Brands Compare

UnifyCloud is ranked #4 for NPS among its competitors. Amazon and Google come in first and second, with Hewlett Packard Enterprise coming in at third.

Sign Up for Brand Profile PRO to get the full Comparison data of UnifyCloud vs Competitors.

UnifyCloud's Logo
UnifyCloud
Amazon's Logo
Amazon
Google's Logo
Google
Hewlett Packard Enterprise's Logo
Hewlett Packard Enterprise
Global Ranking#-#5#9#320
NPS053499
Social Sentiment Calculated by analyzing social media and other online mentions-NeutralNeutralNeutral
Valuation Updated every 24 hours for public companies-$1.64T$1.42T$20.43B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

UnifyCloud NPS vs. Competitors

Compared to its competitors, UnifyCloud's NPS is rated right above Autogrid, and is preceded by Hewlett Packard Enterprise.

Unlock UnifyCloud NPS vs. Competitors Data

UnifyCloud's Logo
VS
Smarsh's Logo
Amazon's Logo
Google's Logo
Mozy's Logo
Rackspace Technology's Logo
Hewlett Packard Enterprise's Logo
Autogrid's Logo
Copper River IT's Logo

Sign Up for Brand Profile PRO to get the full UnifyCloud NPS vs. Competitors data and gain insights into your customers today.

UnifyCloud Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of UnifyCloud users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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100
100%
0
0%
UnifyCloud Customer Loyalty

UnifyCloud Customer Loyalty vs. Competitors

Compared to its competitors, UnifyCloud's Customer Loyalty score is rated right above Amazon, and is preceded by Smarsh.

Unlock UnifyCloud Customer Loyalty vs. Competitors Data

UnifyCloud's Logo
VS
Smarsh's Logo
Amazon's Logo
Google's Logo
Hewlett Packard Enterprise's Logo
Rackspace Technology's Logo
Mozy's Logo
Autogrid's Logo
Copper River IT's Logo

Sign Up for Brand Profile PRO to get the full UnifyCloud Customer Loyalty vs. Competitors data and gain insights into your customers today.

UnifyCloud Product Quality

5/5

UnifyCloud has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

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UnifyCloud Product Information

UnifyCloud’s product quality score is a 5 out of 5 as rated by its users and customers.

Website
https://www.unifycloud.com
Company Size
11-50 Employees

Industry

Tech
Big Data
Marketplaces
SaaS

UnifyCloud Product Quality vs. Competitors

Compared to its competitors, UnifyCloud's Product Quality score is rated right above Amazon, and is preceded by Smarsh.

Unlock UnifyCloud Product Quality vs. Competitors Data

UnifyCloud's Logo
VS
Smarsh's Logo
Amazon's Logo
Google's Logo
Mozy's Logo
Rackspace Technology's Logo
Hewlett Packard Enterprise's Logo
Autogrid's Logo
Copper River IT's Logo

Sign Up for Brand Profile PRO to get the full UnifyCloud Product Quality vs. Competitors data and gain insights into your customers today.

UnifyCloud Pricing

UnifyCloud ROI & Value For Money

4.5/5

UnifyCloud has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.

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UnifyCloud Pricing vs. Competitors

Compared to its competitors, UnifyCloud's ROI score is rated right above Amazon, and is preceded by Smarsh.

Unlock UnifyCloud ROI vs. Competitors Data

UnifyCloud's Logo
VS
Smarsh's Logo
Amazon's Logo
Google's Logo
Mozy's Logo
Hewlett Packard Enterprise's Logo
Rackspace Technology's Logo
Autogrid's Logo
Copper River IT's Logo

Sign Up for Brand Profile PRO to get the full UnifyCloud ROI vs. Competitors data and gain insights into your customers today.

UnifyCloud Customer Service

4.5/5

UnifyCloud has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.

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About UnifyCloud's Customer Service

Address

8201 164th Ave NE, Redmond, WA 98052


Website

https://www.unifycloud.com


Phone Number

+1 800-535-7443

UnifyCloud Customer Service vs. Competitors

Compared to its competitors, UnifyCloud's Customer Service score is rated right above Amazon, and is preceded by Smarsh.

COMPANYCustomer Service Score
Smarsh5/5
UnifyCloud4.5/5
Amazon4.2/5
Google4.1/5
Mozy3.7/5
Hewlett Packard Enterprise3.5/5
Rackspace Technology3.3/5
AutogridN/A
Copper River ITN/A

Unlock UnifyCloud Customer Service vs. Competitors Data

UnifyCloud's Logo
VS
Smarsh's Logo
Amazon's Logo
Google's Logo
Mozy's Logo
Hewlett Packard Enterprise's Logo
Rackspace Technology's Logo
Autogrid's Logo
Copper River IT's Logo

Sign Up for Brand Profile PRO to get the full UnifyCloud Customer Service vs. Competitors data and gain insights into your customers today.

UnifyCloud as an Employer

4.2/5

UnifyCloud has a 4.2/5 stars for its overall company culture rated by their employees

  UnifyCloud CEO
top
5%
CEO of UnifyCloud

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

UnifyCloud scored a 0 for Net Promoter Score and a 44 for Employee Net Promoter Score. NPS gauges how likely a customer of UnifyCloud would recommend the brand to a friend. ENPS measures how likely UnifyCloud employees would recommend working at UnifyCloud to a friend.

Net Promoter Score

0
NPS Score
0%Promoters
100%Passive
0%Detractors

Employee Net Promoter Score

44
eNPS Score
57%Promoters
30%Passive
13%Detractors

Global Ranking Snapshot

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