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Vector Marketing is

Ranked

#50

Consumer Goods Brands

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Vector Marketing

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Vector Marketing

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Vector Marketing is ranked #50 in Consumer Goods Brands

About Vector Marketing's Brand

Vector Marketing is a single level marketing company that promotes and sells CUTCO - kitchen cutlery and accessories. Vector Marketing’s brand is ranked #536 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Vector Marketing. When compared to other organizations within the Consumer Goods industry, Vector Marketing is ranked #50. Among its major competitors, Vector Marketing is ranked in 3rd place for NPS while Amway Corporation is 1st, and Cutco is 2nd. Overall, Vector Marketing has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $2.15B

Brand at a Glance

71%

Customer Loyalty

3.3/5

Product Quality

3/5

Pricing

3.2/5

Customer Service

Vector Marketing Ranking

^#50 in Consumer Goods
^#3 / 4 of its competitors

Vector Marketing NPS

Vector Marketing's Net Promoter Score (NPS) is a -3 with 46% Promoters, 5% Passives, and 49% Detractors. Net Promoter Score tracks whether Vector Marketing's customers would recommend using the product based on a scale of -100 to 100.

Vector Marketing Overall NPS

-3

NPS

46%	Promoters
5%	Passives
49%	Detractors

Vector Marketing NPS Trend

-100

-50

100

Summary	Date	Score
Oct 2024 1	Oct 2024	1
Nov 2024 1	Nov 2024	1
Dec 2024 1	Dec 2024	1
Jan 2025 1	Jan 2025	1
Feb 2025 1	Feb 2025	1
Apr 2025 -1	Apr 2025	-1
May 2025 -1	May 2025	-1
Jun 2025 -1	Jun 2025	-1
Sep 2025 -3	Sep 2025	-3
Oct 2025 -3	Oct 2025	-3
Nov 2025 -3	Nov 2025	-3
Dec 2025 -3	Dec 2025	-3

How Other Brands Compare

Vector Marketing is ranked third for NPS among its competitors. Amway Corporation and Cutco come in first and second, with Neighborhood Networks coming in at #4. Among those competitors, it is the third most valued company.

	Vector Marketing	Amway Corporation	Cutco	Neighborhood Networks
Global Ranking	#536	#828	#-	#-
NPS	-3	56	37	-
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	Neutral	Neutral	-
Valuation Updated every 24 hours for public companies	$2.15B	-	-	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Vector Marketing NPS by Gender

Male customers rated Vector Marketing's NPS 5 points higher than Female customers.

Male

Vector Marketing's NPS was rated by Male customers on Comparably.

45%

Promoters

10%

Passives

45%

Detractors

Female

-5

Vector Marketing's NPS was rated -5 by Female customers on Comparably.

44%

Promoters

Passives

49%

Detractors

Vector Marketing NPS by Ethnicity

Vector Marketing's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Native American customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -26	Caucasian	-26
Hispanic or Latino 74	Hispanic or Latino	74
African American/Black -6	African American/Black	-6
Asian or Pacific Islander 0	Asian or Pacific Islander	0
Native American -75	Native American	-75
Other -34	Other	-34

Vector Marketing NPS by Age

Vector Marketing's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 18-25.

100

Summary

Age

Promoters

Passives

Detractors

18-25

30%

62%

26-30

56%

44%

31-35

71%

29%

36-40

71%

29%

41-45

27%

18%

55%

51-55

57%

43%

56-60

50%

61-65

67%

33%

66+

33%

34%

33%

Vector Marketing NPS by Usage

Vector Marketing's NPS was rated the highest by customers who have used Vector Marketing's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -3	Less than 1 Year	-3
1 to 2 Years 34	1 to 2 Years	34
2 to 5 Years 19	2 to 5 Years	19
5 to 10 Years 34	5 to 10 Years	34
Over 10 Years 8	Over 10 Years	8

Vector Marketing NPS vs. Competitors

Compared to its competitors, Vector Marketing's NPS is rated right below Cutco.

COMPANY		NPS Score
	Amway Corporation	56
	Cutco	37
	Vector Marketing	-3

Vector Marketing NPS vs Companies in Consumer Goods

In the Consumer Goods industry, Vector Marketing's NPS is rated right below Tiffany & Co.

COMPANY		NPS Score
	Lego Group	54
	Red Bull	42
	Bath & Body Works	38
	Colgate Palmolive	35
	Hershey Company	35
	Crocs	35
	Gucci	31
	Tiffany & Co	31
	Vector Marketing	-3

Vector Marketing Customer Loyalty

71%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

71% of Vector Marketing users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

71%

29%

Vector Marketing Customer Loyalty Score by Gender

Female customers rated Vector Marketing's Customer Loyalty score 7% higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Vector Marketing.

Male

67%

Yes

Female

74%

Yes

Vector Marketing Customer Loyalty Score by Ethnicity

Vector Marketing's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Vector Marketing.

out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Native American

out of 100

Other

Vector Marketing Customer Loyalty Score by Age

Vector Marketing's Customer Loyalty score was rated the highest by customers ages 61-65, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Vector Marketing.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 65%	18-25	65%
26-30 50%	26-30	50%
31-35 87%	31-35	87%
36-40 70%	36-40	70%
41-45 67%	41-45	67%
51-55 74%	51-55	74%
56-60 78%	56-60	78%
61-65 100%	61-65	100%
66+ 100%	66+	100%

Vector Marketing Customer Loyalty Score by Usage

Vector Marketing's Customer Loyalty score was rated the highest by customers who have used Vector Marketing's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year	70%
1 to 2 Years	80%
2 to 5 Years	75%
5 to 10 Years	80%
Over 10 Years	70%

Vector Marketing Customer Loyalty Score by Industry

Vector Marketing's Customer Loyalty score was rated the highest by Arts and Entertainment industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	44%
Accounting	66%
Aerospace and Aviation	46%
Architecture and Planning	82%
Arts and Entertainment	100%
Banking and Financial Services	82%
Consumer Goods	78%
Consumer Services	87%
Healthcare, Hospitals and Medicine	100%
Marketing, Advertising and Research	100%
Retail	78%
Warehousing	70%

Vector Marketing Customer Loyalty vs. Competitors

Compared to its competitors, Vector Marketing's Customer Loyalty score is rated right below Cutco.

COMPANY		Customer Loyalty Score
	Amway Corporation	86%
	Cutco	81%
	Vector Marketing	71%

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Customer Loyalty for Other Consumer Goods Brands

In the Consumer Goods industry, Vector Marketing's Customer Loyalty score is rated right below Tiffany & Co.

COMPANY		Customer Loyalty Score
	Bath & Body Works	87%
	Lego Group	86%
	Colgate Palmolive	86%
	Red Bull	81%
	Hershey Company	80%
	Crocs	79%
	Gucci	76%
	Tiffany & Co	73%
	Vector Marketing	71%

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Vector Marketing Product Quality

3.3/5

Vector Marketing has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.

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Vector Marketing Product Information

Vector Marketing’s product quality score is a 3.3 out of 5 as rated by its users and customers. Reviewers from the Marketing, Advertising and Research industry rated Vector Marketing's product the highest. Reviewers from the Retail industry rated Vector Marketing the lowest at 3.6.

Website: https://vectormarketing.com/

Company Size: 5,001-10,000 Employees

Industry

Consumer Goods

Quick Insights into Vector Marketing Product Quality

Vector Marketing's Product Quality score was rated highest by customers ages 31-35, and rated lowest by Native American customers.

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Ranked Vector Marketing Product Quality the Highest

31-35	4.7
Marketing, Advertising and Research	4.6
Hispanic or Latino	4.4

Ranked Vector Marketing Product Quality the Lowest

26-30	2.6
Accounting	1.9
Native American	1.6

Vector Marketing Product Quality Score by Gender

Vector Marketing's Product Quality score was rated 3.3 by both Female and Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Vector Marketing.

Male

3.3/5

Female

3.3/5

Vector Marketing Product Quality Score by Ethnicity

Vector Marketing's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Native American customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Vector Marketing.

Summary	Ethnicity	Score
Caucasian 2.8	Caucasian	2.8
Hispanic or Latino 4.4	Hispanic or Latino	4.4
African American/Black 3.4	African American/Black	3.4
Asian or Pacific Islander 3.6	Asian or Pacific Islander	3.6
Native American 1.6	Native American	1.6
Other 2.9	Other	2.9

Vector Marketing Product Quality Score by Age

Vector Marketing's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Vector Marketing.

Summary	Age	Score
18-25 2.9	18-25	2.9
26-30 2.6	26-30	2.6
31-35 4.7	31-35	4.7
36-40 3.5	36-40	3.5
41-45 3	41-45	3
51-55 4	51-55	4
56-60 2.7	56-60	2.7
61-65 3.1	61-65	3.1
66+ 4.1	66+	4.1

Vector Marketing Product Quality Score by Usage

Vector Marketing's Product Quality score was rated the highest by customers who have used Vector Marketing's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	3.4
1 to 2 Years	3.9
2 to 5 Years	2.7
5 to 10 Years	3.6
Over 10 Years	3.4

Vector Marketing Product Quality Score by Industry

Vector Marketing's Product Quality score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Accounting industry customers.

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Tech	2.2
Accounting	1.9
Aerospace and Aviation	3.4
Architecture and Planning	3.9
Arts and Entertainment	3.7
Banking and Financial Services	3.9
Consumer Goods	4.4
Consumer Services	3.5
Healthcare, Hospitals and Medicine	4.4
Marketing, Advertising and Research	4.6
Retail	3.6
Warehousing	4.3

Vector Marketing Product Quality vs. Competitors

Compared to its competitors, Vector Marketing's Product Quality score is rated right below Cutco.

COMPANY		Product Quality Score
	Amway Corporation	4.5/5
	Cutco	4.1/5
	Vector Marketing	3.3/5

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Product Quality for Other Consumer Goods Brands

In the Consumer Goods industry, Vector Marketing's Product Quality score is rated right below Tiffany & Co.

COMPANY		Product Quality Score
	Lego Group	4.5/5
	Red Bull	4.2/5
	Colgate Palmolive	4.2/5
	Gucci	4.2/5
	Bath & Body Works	4.1/5
	Hershey Company	4.1/5
	Crocs	4.1/5
	Tiffany & Co	4/5
	Vector Marketing	3.3/5

Unlock Vector Marketing Product Quality vs. Companies in Consumer Goods Data

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Vector Marketing Pricing

Vector Marketing ROI & Value For Money

3/5

Vector Marketing has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.

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Vector Marketing Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Warehousing industry. The users from the Accounting industry think that they had the lowest ROI from Vector Marketing.

Quick Insights into Vector Marketing ROI

Vector Marketing's ROI score was rated highest by customers from the Warehousing industry, and rated lowest by Native American customers.

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Ranked Vector Marketing ROI the Highest

Warehousing	4.8
Hispanic or Latino	4.3
31-35	4

Ranked Vector Marketing ROI the Lowest

41-45	2.6
Accounting	1.5
Native American	1.5

Vector Marketing ROI Score by Gender

Vector Marketing's ROI score was rated 3 by both Female and Male customers on Comparably.

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Male

3/5

Female

3/5

Vector Marketing ROI Score by Ethnicity

Vector Marketing's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Native American customers.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Vector Marketing.

Summary	Ethnicity	Score
Caucasian 2.3	Caucasian	2.3
Hispanic or Latino 4.3	Hispanic or Latino	4.3
African American/Black 3.3	African American/Black	3.3
Asian or Pacific Islander 3.2	Asian or Pacific Islander	3.2
Native American 1.5	Native American	1.5
Other 2.6	Other	2.6

Vector Marketing ROI Score by Age

Vector Marketing's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.

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Summary	Age	Score
18-25 2.6	18-25	2.6
26-30 2.8	26-30	2.8
31-35 4	31-35	4
36-40 3.5	36-40	3.5
41-45 2.6	41-45	2.6
51-55 3.6	51-55	3.6
56-60 2.7	56-60	2.7
61-65 2.8	61-65	2.8
66+ 3.5	66+	3.5

Vector Marketing ROI Score by Usage

Vector Marketing's ROI score was rated the highest by customers who have used Vector Marketing's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2.9
1 to 2 Years	3.6
2 to 5 Years	2.9
5 to 10 Years	3.7
Over 10 Years	3.4

Vector Marketing ROI Score by Industry

Vector Marketing's ROI score was rated the highest by Warehousing industry customers, and the lowest by Accounting industry customers.

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Tech	1.9
Accounting	1.5
Aerospace and Aviation	3.6
Architecture and Planning	3.2
Arts and Entertainment	3.1
Banking and Financial Services	3.1
Consumer Goods	4.5
Consumer Services	4.1
Healthcare, Hospitals and Medicine	3.9
Marketing, Advertising and Research	4.4
Retail	3
Warehousing	4.8

Vector Marketing Pricing vs. Competitors

Compared to its competitors, Vector Marketing's ROI score is rated right below Cutco.

COMPANY		Pricing Score
	Amway Corporation	4.3/5
	Cutco	3.8/5
	Vector Marketing	3/5

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ROI for Other Consumer Goods Brands

In the Consumer Goods industry, Vector Marketing's ROI score is rated right below Tiffany & Co.

COMPANY		Pricing Score
	Colgate Palmolive	4/5
	Lego Group	3.9/5
	Hershey Company	3.9/5
	Red Bull	3.8/5
	Bath & Body Works	3.8/5
	Gucci	3.8/5
	Crocs	3.7/5
	Tiffany & Co	3.7/5
	Vector Marketing	3/5

Unlock Vector Marketing ROI vs. Companies in Consumer Goods Data

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Vector Marketing Customer Satisfaction (CSAT)

Vector Marketing Customer Satisfaction (CSAT) Score

61 / 100

Vector Marketing has an overall Customer Satisfaction score of 61 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	46%
Satisfied	15%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	2%
Very Dissatisfied	29%

Very Satisfied

46%

Satisfied

15%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

29%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Vector Marketing Customer Satisfaction

Vector Marketing's Customer Satisfaction score was rated highest by customers ages 36-40, and rated lowest by customers from the Aerospace and Aviation industry.

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Ranked Vector Marketing Customer Satisfaction the Highest

36-40	100%
Consumer Services	86%
1 to 2 Years	75%

Ranked Vector Marketing Customer Satisfaction the Lowest

Over 10 Years	38%
26-30	34%
Aerospace and Aviation	0%

Vector Marketing Customer Satisfaction Score by Gender

Female customers rated Vector Marketing's Customer Satisfaction score 3 points higher than Male customers.

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54 / 100

Male

	Very Satisfied	45%
	Satisfied	9%
	Neither Satisfied nor Dissatisfied	5%
	Dissatisfied	5%
	Very Dissatisfied	36%

57 / 100

Female

	Very Satisfied	35%
	Satisfied	22%
	Neither Satisfied nor Dissatisfied	11%
	Dissatisfied	0%
	Very Dissatisfied	32%

Vector Marketing Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Vector Marketing's Customer Satisfaction (CSAT) score was rated 53% according to Caucasian users and customers.

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53 / 100

Very Satisfied	37%
Satisfied	16%
Neither Satisfied nor Dissatisfied	10%
Dissatisfied	0%
Very Dissatisfied	37%

Very Satisfied

37%

Satisfied

16%

Neither Satisfied nor Dissatisfied

10%

Dissatisfied

Very Dissatisfied

37%

CSAT according to Hispanic or Latino

Vector Marketing's Customer Satisfaction (CSAT) score was rated 71% according to Hispanic or Latino users and customers.

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71 / 100

Very Satisfied	71%
Satisfied	0%
Neither Satisfied nor Dissatisfied	14%
Dissatisfied	0%
Very Dissatisfied	15%

Very Satisfied

71%

Satisfied

Neither Satisfied nor Dissatisfied

14%

Dissatisfied

Very Dissatisfied

15%

CSAT according to African American/Black

Vector Marketing's Customer Satisfaction (CSAT) score was rated 57% according to African American/Black users and customers.

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57 / 100

Very Satisfied	38%
Satisfied	19%
Neither Satisfied nor Dissatisfied	13%
Dissatisfied	5%
Very Dissatisfied	25%

Very Satisfied

38%

Satisfied

19%

Neither Satisfied nor Dissatisfied

13%

Dissatisfied

Very Dissatisfied

25%

CSAT according to Asian or Pacific Islander

Vector Marketing's Customer Satisfaction (CSAT) score was rated 75% according to Asian or Pacific Islander users and customers.

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75 / 100

Very Satisfied	50%
Satisfied	25%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	25%

Very Satisfied

50%

Satisfied

25%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

25%

CSAT according to Native American

Vector Marketing's Customer Satisfaction (CSAT) score was rated 50% according to Native American users and customers.

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50 / 100

Very Satisfied	0%
Satisfied	50%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	50%

Very Satisfied

Satisfied

50%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

50%

CSAT according to Other

Vector Marketing's Customer Satisfaction (CSAT) score was rated 44% according to Other users and customers.

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44 / 100

Very Satisfied	33%
Satisfied	11%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	56%

Very Satisfied

33%

Satisfied

11%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

56%

Vector Marketing Customer Satisfaction Score by Age

Vector Marketing's Customer Satisfaction score was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Vector Marketing.

100

Breakdown

Age

Score

18-25

48%

26-30

34%

31-35

67%

36-40

100%

41-45

62%

51-55

40%

61-65

67%

66+

80%

Vector Marketing Customer Satisfaction Score by Usage

Vector Marketing's Customer Satisfaction score was rated the highest by customers who have used Vector Marketing's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	60
1 to 2 Years	75
2 to 5 Years	43
5 to 10 Years	75
Over 10 Years	38

Vector Marketing Customer Satisfaction Score by Industry

Vector Marketing's Customer Satisfaction score was rated the highest by Consumer Services industry customers, and the lowest by Aerospace and Aviation industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

{
	"title": "Vector Marketing Customer Satisfaction Score by Industry",
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			"label": "Tech",
			"groupId": 104,
			"score": 43,
			"stars": 0,
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			"label": "Accounting",
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			"score": 75,
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			"groupId": 514,
			"score": 86,
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Tech	43
Accounting	60
Aerospace and Aviation	0
Arts and Entertainment	50
Banking and Financial Services	75
Consumer Services	86

Vector Marketing Customer Satisfaction vs. Competitors

Compared to its competitors, Vector Marketing's Customer Satisfaction score is rated right below Cutco.

COMPANY		Customer Satisfaction (CSAT) Score
	Amway Corporation	83%
	Cutco	76%
	Vector Marketing	61%

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Customer Satisfaction for Other Consumer Goods Brands

In the Consumer Goods industry, Vector Marketing's Customer Satisfaction score is rated right below Tiffany & Co.

COMPANY		Customer Satisfaction (CSAT) Score
	Lego Group	89%
	Red Bull	83%
	Colgate Palmolive	83%
	Bath & Body Works	81%
	Hershey Company	80%
	Crocs	79%
	Gucci	79%
	Tiffany & Co	73%
	Vector Marketing	61%

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Vector Marketing Customer Service

3.2/5

Vector Marketing has an overall Customer Service score of 3.2 out of 5 stars rated by its users and customers.

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About Vector Marketing's Customer Service

Address

1116 E State St, Olean, NY 14760

Website

https://vectormarketing.com/

Phone Number

7163736161

Vector Marketing's Social Links

Quick Insights into Vector Marketing Customer Service

Vector Marketing's Customer Service score was rated highest by customers from the Warehousing industry, and rated lowest by Native American customers.

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Ranked Vector Marketing Customer Service the Highest

Warehousing	4.8
31-35	4.4
Hispanic or Latino	4.4

Ranked Vector Marketing Customer Service the Lowest

18-25	2.6
Accounting	1.7
Native American	1.6

Vector Marketing Customer Service Score by Gender

Male customers rated Vector Marketing's Customer Service score 0.1 stars higher than Female customers.

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Male

3.2/5

Female

3.1/5

Vector Marketing Customer Service Score by Ethnicity

Vector Marketing's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Native American customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2.8	Caucasian	2.8
Hispanic or Latino 4.4	Hispanic or Latino	4.4
African American/Black 3.2	African American/Black	3.2
Asian or Pacific Islander 3.5	Asian or Pacific Islander	3.5
Native American 1.6	Native American	1.6
Other 2.5	Other	2.5

Vector Marketing Customer Service Score by Age

Vector Marketing's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 18-25.

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100

Summary	Age	Customer Service Score
18-25 2.6	18-25	2.6
26-30 2.8	26-30	2.8
31-35 4.4	31-35	4.4
36-40 4.3	36-40	4.3
41-45 2.7	41-45	2.7
51-55 3.5	51-55	3.5
56-60 2.7	56-60	2.7
61-65 3.3	61-65	3.3
66+ 4.1	66+	4.1

Vector Marketing Customer Service Score by Usage

Vector Marketing's Customer Service score was rated the highest by customers who have used Vector Marketing's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	3.2
1 to 2 Years	3.7
2 to 5 Years	3
5 to 10 Years	3.7
Over 10 Years	3.5

Vector Marketing Customer Service Score by Industry

Vector Marketing's Customer Service score was rated the highest by Warehousing industry customers, and the lowest by Accounting industry customers.

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Tech	2.2
Accounting	1.7
Aerospace and Aviation	3.8
Architecture and Planning	3.9
Arts and Entertainment	3.3
Banking and Financial Services	3.2
Consumer Goods	4.6
Consumer Services	4.1
Healthcare, Hospitals and Medicine	3.9
Marketing, Advertising and Research	4.5
Retail	3
Warehousing	4.8

Vector Marketing Customer Service vs. Competitors

Compared to its competitors, Vector Marketing's Customer Service score is rated right below Cutco.

COMPANY		Customer Service Score
	Amway Corporation	4.3/5
	Cutco	3.8/5
	Vector Marketing	3.2/5

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Customer Service for Other Consumer Goods Brands

In the Consumer Goods industry, Vector Marketing's Customer Service score is rated right below Tiffany & Co.

COMPANY		Customer Service Score
	Lego Group	4.2/5
	Gucci	4/5
	Red Bull	4/5
	Colgate Palmolive	4/5
	Bath & Body Works	4/5
	Hershey Company	3.9/5
	Crocs	3.9/5
	Tiffany & Co	3.8/5
	Vector Marketing	3.2/5

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Vector Marketing as an Employer

4.9/5

Vector Marketing has a 4.9/5 stars for its overall company culture rated by their employees

top

CEO of Vector Marketing

Albert DiLeonardo

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Vector Marketing scored a -3 for Net Promoter Score and a 82 for Employee Net Promoter Score. NPS gauges how likely a customer of Vector Marketing would recommend the brand to a friend. ENPS measures how likely Vector Marketing employees would recommend working at Vector Marketing to a friend.

Net Promoter Score

-3

NPS Score

46%	Promoters
5%	Passive
49%	Detractors

Employee Net Promoter Score

eNPS Score

86%	Promoters
10%	Passive
4%	Detractors

Global Ranking Snapshot

Vector Marketing is ranked #536 in the Global Top 100 Brands. It ranks just behind BASF and just ahead of Lear Corporation.

RANK			INDUSTRY
534	Sprinklr	Ragy Thomas	Tech
535	BASF	Michael Heinz	Energy and Manufacturing
536	Vector Marketing	Albert DiLeonardo	Consumer Goods
537	Lear Corporation	Ray Scott	Automotive and Transportation
538	MongoDB, Inc.	Dev Ittycheria	Tech
539	Skullcandy		Consumer Goods
540	BAE Systems	Tom Arseneault	Automotive and Transportation

Consumer Goods Ranking Snapshot

Vector Marketing is ranked #50 in the Consumer Goods Industry. It ranks just behind Burt's Bees and just ahead of Skullcandy.

RANK		Location
48	PPG
49	Burt's Bees	Oakland, CA
50	Vector Marketing	Olean, NY
51	Skullcandy	Park City, UT
52	Philip Morris International	New York City, NY
53	Garmin International
54	Hormel Foods	Austin, MN