

Garmin International’s brand is ranked #563 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Garmin International. When compared to other organizations within the Consumer Goods industry, Garmin International is ranked #53. Among its major competitors, Garmin International is ranked in 2nd place for NPS while Trimble is 1st, and Fitbit is 3rd.Their current valuation is $25.26B
Garmin International's Net Promoter Score (NPS) is a 17 with 49% Promoters, 19% Passives, and 32% Detractors. Net Promoter Score tracks whether Garmin International's customers would recommend using the product based on a scale of -100 to 100.
| 49% | Promoters |
|---|---|
| 19% | Passives |
| 32% | Detractors |
| Summary | Date | Score |
|---|---|---|
Jul 2024 17 | Jul 2024 | 17 |
Oct 2024 18 | Oct 2024 | 18 |
Nov 2024 17 | Nov 2024 | 17 |
Dec 2024 19 | Dec 2024 | 19 |
Jan 2025 19 | Jan 2025 | 19 |
Mar 2025 18 | Mar 2025 | 18 |
Apr 2025 19 | Apr 2025 | 19 |
Jun 2025 19 | Jun 2025 | 19 |
Aug 2025 19 | Aug 2025 | 19 |
Sep 2025 19 | Sep 2025 | 19 |
Dec 2025 17 | Dec 2025 | 17 |
Jan 2026 15 | Jan 2026 | 15 |
Garmin International is ranked second for NPS among its competitors. Trimble and Fitbit come in first and third, with I-Cubed coming in at #4. Among those competitors, it is the most valued company.
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Female customers rated Garmin International's NPS 17 points higher than Male customers.
Garmin International's NPS was rated 3 by Male customers on Comparably.
Garmin International's NPS was rated 20 by Female customers on Comparably.
Garmin International's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -15 | Caucasian | -15 |
Asian or Pacific Islander 57 | Asian or Pacific Islander | 57 |
Other -50 | Other | -50 |
Garmin International's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 66+.
Garmin International's NPS was rated the highest by customers who have used Garmin International's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 50 | Less than 1 Year | 50 |
1 to 2 Years 17 | 1 to 2 Years | 17 |
2 to 5 Years 23 | 2 to 5 Years | 23 |
5 to 10 Years 13 | 5 to 10 Years | 13 |
Over 10 Years 6 | Over 10 Years | 6 |
Compared to its competitors, Garmin International's NPS is rated right above Track Group, and is preceded by Trimble.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Trimble | 22 |
![]() | Garmin International | 17 |
![]() | Track Group | N/A |
![]() | Fitbit | -35 |
In the Consumer Goods industry, Garmin International's NPS is rated right below Tiffany & Co.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Lego Group | 54 |
![]() | Red Bull | 42 |
![]() | Bath & Body Works | 38 |
![]() | Colgate Palmolive | 36 |
![]() | Hershey Company | 35 |
![]() | Crocs | 34 |
![]() | Gucci | 31 |
![]() | Tiffany & Co | 31 |
![]() | Garmin International | 17 |
Out of the 10 Garmin International customer reviews 5 were positive and 5 were constructive. Garmin International customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
80% of Garmin International users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Male customers rated Garmin International's Customer Loyalty score 18% higher than Female customers.
Garmin International's Customer Loyalty score was rated the highest by Other customers, and the lowest by Caucasian customers.
% who answered "Yes"
Garmin International's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
| Summary | Age | Score |
|---|---|---|
18-25 100% | 18-25 | 100% |
26-30 70% | 26-30 | 70% |
31-35 100% | 31-35 | 100% |
36-40 70% | 36-40 | 70% |
41-45 87% | 41-45 | 87% |
46-50 78% | 46-50 | 78% |
51-55 78% | 51-55 | 78% |
61-65 100% | 61-65 | 100% |
66+ 74% | 66+ | 74% |
Garmin International's Customer Loyalty score was rated the highest by customers who have used Garmin International's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Garmin International's Customer Loyalty score was rated the highest by Business and Consumer Services industry customers, and the lowest by Automotive and Transportation industry customers.
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Compared to its competitors, Garmin International's Customer Loyalty score is rated right above Trimble.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Garmin International | 80% |
![]() | Trimble | 79% |
![]() | Fitbit | 74% |
![]() | Track Group | N/A |
In the Consumer Goods industry, Garmin International's Customer Loyalty score is rated right above Crocs, and is preceded by Hershey Company.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Bath & Body Works | 87% |
![]() | Lego Group | 86% |
![]() | Colgate Palmolive | 85% |
![]() | Red Bull | 81% |
![]() | Hershey Company | 81% |
![]() | Garmin International | 80% |
![]() | Crocs | 79% |
![]() | Gucci | 76% |
![]() | Tiffany & Co | 73% |
Garmin International has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
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Garmin International’s product quality score is a 3.6 out of 5 as rated by its users and customers. Reviewers from the Business and Consumer Services industry rated Garmin International's product the highest. Reviewers from the Aerospace and Aviation industry rated Garmin International the lowest at 2.1.
Garmin International's Product Quality score was rated highest by customers ages 18-25, and rated lowest by customers ages 66+.
Female customers rated Garmin International's Product Quality score 0.5 stars higher than Male customers.
Garmin International's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.2 | Caucasian | 3.2 |
Asian or Pacific Islander 4.2 | Asian or Pacific Islander | 4.2 |
Other 2.5 | Other | 2.5 |
Garmin International's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
| Summary | Age | Score |
|---|---|---|
18-25 4.9 | 18-25 | 4.9 |
26-30 4.6 | 26-30 | 4.6 |
31-35 4.6 | 31-35 | 4.6 |
36-40 2.3 | 36-40 | 2.3 |
41-45 4 | 41-45 | 4 |
46-50 3.6 | 46-50 | 3.6 |
51-55 3 | 51-55 | 3 |
61-65 3 | 61-65 | 3 |
66+ 1.5 | 66+ | 1.5 |
Garmin International's Product Quality score was rated the highest by customers who have used Garmin International's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Garmin International's Product Quality score was rated the highest by Business and Consumer Services industry customers, and the lowest by Aerospace and Aviation industry customers.
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Compared to its competitors, Garmin International's Product Quality score is rated right above Fitbit, and is preceded by Trimble.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Trimble | 4/5 |
![]() | Garmin International | 3.6/5 |
![]() | Fitbit | 2.6/5 |
![]() | Track Group | N/A |
In the Consumer Goods industry, Garmin International's Product Quality score is rated right below Tiffany & Co.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Lego Group | 4.5/5 |
![]() | Red Bull | 4.2/5 |
![]() | Colgate Palmolive | 4.2/5 |
![]() | Gucci | 4.2/5 |
![]() | Bath & Body Works | 4.1/5 |
![]() | Hershey Company | 4.1/5 |
![]() | Crocs | 4.1/5 |
![]() | Tiffany & Co | 4/5 |
![]() | Garmin International | 3.6/5 |
Garmin International has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Business and Consumer Services industry. The users from the Automotive and Transportation industry think that they had the lowest ROI from Garmin International.
Garmin International's ROI score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers ages 66+.
Female customers rated Garmin International's ROI score 0.3 stars higher than Male customers.
Garmin International's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.2 | Caucasian | 3.2 |
Asian or Pacific Islander 4.5 | Asian or Pacific Islander | 4.5 |
Other 2.3 | Other | 2.3 |
Garmin International's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
| Summary | Age | Score |
|---|---|---|
18-25 4.3 | 18-25 | 4.3 |
26-30 4.1 | 26-30 | 4.1 |
31-35 4 | 31-35 | 4 |
36-40 2.6 | 36-40 | 2.6 |
41-45 4 | 41-45 | 4 |
46-50 4.1 | 46-50 | 4.1 |
51-55 3.1 | 51-55 | 3.1 |
61-65 3.6 | 61-65 | 3.6 |
66+ 1.5 | 66+ | 1.5 |
Garmin International's ROI score was rated the highest by customers who have used Garmin International's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
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Garmin International's ROI score was rated the highest by Business and Consumer Services industry customers, and the lowest by Automotive and Transportation industry customers.
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Compared to its competitors, Garmin International's ROI score is rated right above Fitbit, and is preceded by Trimble.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Trimble | 3.8/5 |
![]() | Garmin International | 3.5/5 |
![]() | Fitbit | 2.4/5 |
![]() | Track Group | N/A |
In the Consumer Goods industry, Garmin International's ROI score is rated right below Tiffany & Co.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Colgate Palmolive | 4/5 |
![]() | Lego Group | 3.9/5 |
![]() | Hershey Company | 3.9/5 |
![]() | Red Bull | 3.8/5 |
![]() | Gucci | 3.8/5 |
![]() | Bath & Body Works | 3.8/5 |
![]() | Crocs | 3.7/5 |
![]() | Tiffany & Co | 3.7/5 |
![]() | Garmin International | 3.5/5 |
Garmin International has an overall Customer Satisfaction score of 63 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Garmin International's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers ages 66+.
Female customers rated Garmin International's Customer Satisfaction score 4 points higher than Male customers.
Very Satisfied | 32% | |
|---|---|---|
Satisfied | 21% | |
Neither Satisfied nor Dissatisfied | 4% | |
Dissatisfied | 18% | |
Very Dissatisfied | 25% |
Very Satisfied | 57% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 43% |
Garmin International's Customer Satisfaction (CSAT) score was rated 45% according to Caucasian users and customers.
Garmin International's Customer Satisfaction (CSAT) score was rated 83% according to Asian or Pacific Islander users and customers.
Garmin International's Customer Satisfaction (CSAT) score was rated 37% according to Other users and customers.
Garmin International's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 100% | |||||||||||||||
| 26-30 | 67% | |||||||||||||||
| 36-40 | 33% | |||||||||||||||
| 41-45 | 75% | |||||||||||||||
| 46-50 | 50% | |||||||||||||||
| 51-55 | 66% | |||||||||||||||
| 61-65 | 25% | |||||||||||||||
| 66+ | 0% |
Garmin International's Customer Satisfaction score was rated the highest by customers who have used Garmin International's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Garmin International's Customer Satisfaction score was rated the highest by Business and Consumer Services industry customers, and the lowest by Aerospace and Aviation industry customers.
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}Compared to its competitors, Garmin International's Customer Satisfaction score is rated right above Fitbit, and is preceded by Trimble.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Trimble | 100% |
![]() | Garmin International | 63% |
![]() | Fitbit | 32% |
![]() | Track Group | 0% |
In the Consumer Goods industry, Garmin International's Customer Satisfaction score is rated right below Tiffany & Co.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Lego Group | 89% |
![]() | Colgate Palmolive | 83% |
![]() | Red Bull | 82% |
![]() | Bath & Body Works | 81% |
![]() | Hershey Company | 80% |
![]() | Crocs | 79% |
![]() | Gucci | 79% |
![]() | Tiffany & Co | 72% |
![]() | Garmin International | 63% |
Garmin International has an overall Customer Service score of 3.3 out of 5 stars rated by its users and customers.
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1200 E 151st St,
http://www.garmin.com
(913) 397-8200
Garmin International's Customer Service score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers ages 66+.
Female customers rated Garmin International's Customer Service score 0.4 stars higher than Male customers.
Garmin International's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.5 | Caucasian | 2.5 |
Asian or Pacific Islander 4.3 | Asian or Pacific Islander | 4.3 |
Other 1.9 | Other | 1.9 |
Garmin International's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 66+.
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
26-30 4.1 | 26-30 | 4.1 |
31-35 4.1 | 31-35 | 4.1 |
36-40 2.8 | 36-40 | 2.8 |
41-45 3.9 | 41-45 | 3.9 |
46-50 3.6 | 46-50 | 3.6 |
51-55 2.6 | 51-55 | 2.6 |
61-65 1.9 | 61-65 | 1.9 |
66+ 1.5 | 66+ | 1.5 |
Garmin International's Customer Service score was rated the highest by customers who have used Garmin International's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
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Garmin International's Customer Service score was rated the highest by Business and Consumer Services industry customers, and the lowest by Aerospace and Aviation industry customers.
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Compared to its competitors, Garmin International's Customer Service score is rated right above Fitbit, and is preceded by Trimble.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Trimble | 3.7/5 |
![]() | Garmin International | 3.3/5 |
![]() | Fitbit | 2.2/5 |
![]() | Track Group | N/A |
In the Consumer Goods industry, Garmin International's Customer Service score is rated right below Tiffany & Co.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Lego Group | 4.2/5 |
![]() | Gucci | 4/5 |
![]() | Red Bull | 4/5 |
![]() | Colgate Palmolive | 4/5 |
![]() | Bath & Body Works | 4/5 |
![]() | Hershey Company | 3.9/5 |
![]() | Crocs | 3.8/5 |
![]() | Tiffany & Co | 3.8/5 |
![]() | Garmin International | 3.3/5 |
Garmin International has a 4.5/5 stars for its overall company culture rated by their employees

Garmin International scored a 17 for Net Promoter Score and a 30 for Employee Net Promoter Score. NPS gauges how likely a customer of Garmin International would recommend the brand to a friend. ENPS measures how likely Garmin International employees would recommend working at Garmin International to a friend.
| 49% | Promoters |
|---|---|
| 19% | Passive |
| 32% | Detractors |
| 53% | Promoters |
|---|---|
| 24% | Passive |
| 23% | Detractors |
Garmin International is ranked #563 in the Global Top 100 Brands. It ranks just behind See's Candies and just ahead of Radisson Hotels.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
561 | ![]() | Slalom Consulting | ![]() | Brad Jackson | Business and Consumer Services |
562 | ![]() | See's Candies | ![]() | Brad Kinstler | Retail |
563 | ![]() | Garmin International | ![]() | Clifton Pemble | Consumer Goods |
564 | ![]() | Radisson Hotels | ![]() | Trudy Rautio | Travel and Hospitality |
565 | ![]() | NXP Semiconductors | ![]() | Richard Clemmer | Energy and Manufacturing |
566 | ![]() | Live Nation Entertainment | ![]() | Michael Rapino | Media and Entertainment |
567 | ![]() | Neiman Marcus | ![]() | Geoffroy Raemdonck | Retail |
Garmin International is ranked #53 in the Consumer Goods Industry. It ranks just behind Philip Morris International and just ahead of Hormel Foods.
| RANK | COMPANY | Location | |
|---|---|---|---|
51 | ![]() | Skullcandy | Park City, UT |
52 | ![]() | Philip Morris International | New York City, NY |
53 | ![]() | Garmin International | |
54 | ![]() | Hormel Foods | Austin, MN |
55 | ![]() | ASUS | The Lakes, NV |
56 | ![]() | Clif Bar | Emeryville, CA |
57 | ![]() | Altria | Richmond, VA |