23
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Ranked
#97
Business and Consumer Services Brands
Brand Page
Slalom Consulting
Marketing or Exec? Claim Your Free Account
Slalom Consulting is ranked #97 in Business and Consumer Services Brands
Slalom Consulting is ranked #97 in Business and Consumer Services Brands
About Slalom Consulting's Brand
Slalom is a modern consulting firm focused on strategy, technology, and business transformation. In 39 markets around the world, Slalom's teams have autonomy to move fast and do what's right. They are backed by regional innovation hubs, a global culture of collaboration, and partnerships with the world's top technology providers. Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 8,500 employees. Slalom has been named one of Fortune's 100 Best Companies to Work For five years running and is regularly recognized by employees as a best place to work. Learn more at slalom.com.? Slalom Consulting’s brand is ranked #561 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Slalom Consulting. When compared to other organizations within the Business and Consumer Services industry, Slalom Consulting is ranked #97. Among its major competitors, Slalom Consulting is ranked in 5th place for NPS while Bluewolf is 1st, and Ironside is 2nd. Overall, Slalom Consulting has a neutral social sentiment, when analyzing social media channels and online mentions.
Brand at a Glance
75%
Customer Loyalty
3.8/5
Product Quality
4/5
Pricing
4/5
Customer Service
Slalom Consulting CMO
Slalom Consulting Ranking
- #561 in Global Best Brands
- #97 in Business and Consumer Services
- #2 / 4 of its competitors
Slalom Consulting NPS
Slalom Consulting's Net Promoter Score (NPS) is a 23 with 52% Promoters, 19% Passives, and 29% Detractors. Net Promoter Score tracks whether Slalom Consulting's customers would recommend using the product based on a scale of -100 to 100.
Slalom Consulting Overall NPS
| 52% | Promoters |
|---|---|
| 19% | Passives |
| 29% | Detractors |
Slalom Consulting NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2023 23 | Aug 2023 | 23 |
Feb 2024 23 | Feb 2024 | 23 |
Mar 2024 23 | Mar 2024 | 23 |
May 2024 23 | May 2024 | 23 |
Jul 2024 21 | Jul 2024 | 21 |
Aug 2024 23 | Aug 2024 | 23 |
Sep 2024 22 | Sep 2024 | 22 |
Oct 2024 22 | Oct 2024 | 22 |
Dec 2024 24 | Dec 2024 | 24 |
Feb 2025 22 | Feb 2025 | 22 |
Apr 2025 22 | Apr 2025 | 22 |
Oct 2025 24 | Oct 2025 | 24 |
How Other Brands Compare
Slalom Consulting is ranked second for NPS among its competitors. Booz Allen Hamilton and Accenture come in first and third, with Cognizant Technology Solutions coming in at #4.
Slalom Consulting |  Accenture |  Cognizant Technology Solutions |  Booz Allen Hamilton | |
| Global Ranking | #561 | #124 | #423 | #449 |
| NPS | 23 | 20 | 5 | 37 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | - | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | $168.12B | $26.75B | $11.09B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Slalom Consulting NPS by Gender
Female customers rated Slalom Consulting's NPS 58 points higher than Male customers.
Male
21
Slalom Consulting's NPS was rated 21 by Male customers on Comparably.
51%
Promoters
19%
Passives
30%
Detractors
Female
79
Slalom Consulting's NPS was rated 79 by Female customers on Comparably.
86%
Promoters
7%
Passives
7%
Detractors
Slalom Consulting NPS by Ethnicity
Slalom Consulting's NPS was rated the highest by African American/Black customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 37 | Caucasian | 37 |
African American/Black 72 | African American/Black | 72 |
Asian or Pacific Islander 10 | Asian or Pacific Islander | 10 |
Native American 67 | Native American | 67 |
Other -25 | Other | -25 |
Slalom Consulting NPS by Age
Slalom Consulting's NPS was rated the highest by customers ages 41-45, and the lowest by customers ages 26-30.
Slalom Consulting NPS by Usage
Slalom Consulting's NPS was rated the highest by customers who have used Slalom Consulting's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 53 | Less than 1 Year | 53 |
1 to 2 Years 46 | 1 to 2 Years | 46 |
2 to 5 Years 25 | 2 to 5 Years | 25 |
5 to 10 Years 11 | 5 to 10 Years | 11 |
Slalom Consulting NPS vs. Competitors
Compared to its competitors, Slalom Consulting's NPS is rated right above Accenture, and is preceded by Avanade.
| COMPANY | NPS Score | |
|---|---|---|
 | Bluewolf | 100 |
 | Ironside | 100 |
| Booz Allen Hamilton | 37 |
 | Avanade | 24 |
| Slalom Consulting | 23 |
| Accenture | 20 |
 | Infosys | 15 |
 | Bain & Company | 15 |
| Cognizant Technology Solutions | 5 |
 | Intertech Corp | N/A |
 | LiquidHub | N/A |
Slalom Consulting NPS vs Companies in Business and Consumer Services
In the Business and Consumer Services industry, Slalom Consulting's NPS is rated right above Accenture, and is preceded by Bloomberg.
Slalom Consulting Customer Reviews
Out of the 9 Slalom Consulting customer reviews 7 were positive and 2 were constructive. Slalom Consulting customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Slalom Consulting Customer Loyalty
75%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
75% of Slalom Consulting users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Slalom Consulting Customer Loyalty Score by Gender
Male customers rated Slalom Consulting's Customer Loyalty score 9% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Slalom Consulting.
Male
77%
Yes
Female
68%
Yes
Slalom Consulting Customer Loyalty Score by Ethnicity
Slalom Consulting's Customer Loyalty score was rated the highest by Native American customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Slalom Consulting.
83
out of 100
Caucasian
74
out of 100
African American/Black
64
out of 100
Asian or Pacific Islander
100
out of 100
Native American
55
out of 100
Other
Slalom Consulting Customer Loyalty Score by Age
Slalom Consulting's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Slalom Consulting.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 100% | 18-25 | 100% |
26-30 100% | 26-30 | 100% |
31-35 85% | 31-35 | 85% |
36-40 40% | 36-40 | 40% |
41-45 91% | 41-45 | 91% |
46-50 70% | 46-50 | 70% |
51-55 100% | 51-55 | 100% |
Slalom Consulting Customer Loyalty Score by Usage
Slalom Consulting's Customer Loyalty score was rated the highest by customers who have used Slalom Consulting's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Slalom Consulting Customer Loyalty Score by Industry
Slalom Consulting's Customer Loyalty score was rated the highest by Consulting industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Slalom Consulting Customer Loyalty vs. Competitors
Compared to its competitors, Slalom Consulting's Customer Loyalty score is rated right above Booz Allen Hamilton, and is preceded by Bain & Company.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Infosys | 82% |
| Cognizant Technology Solutions | 82% |
| Avanade | 79% |
| Bain & Company | 76% |
| Slalom Consulting | 75% |
| Booz Allen Hamilton | 73% |
| Accenture | 71% |
| Bluewolf | 55% |
| Ironside | 10% |
| Intertech Corp | N/A |
| LiquidHub | N/A |
Unlock Slalom Consulting Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Slalom Consulting Customer Loyalty vs. Competitors data and gain insights into your customers today.
Customer Loyalty for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Slalom Consulting's Customer Loyalty score is rated right above FedEx, and is preceded by Bloomberg.
Unlock Slalom Consulting Customer Loyalty vs. Companies in Business and Consumer Services Data
VS
Sign Up for Brand Profile PRO to get the full Slalom Consulting Customer Loyalty vs. Companies in Business and Consumer Services data and gain insights into your customers today.
Slalom Consulting Product Quality
3.8/5
Slalom Consulting has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Slalom Consulting's overall Product Quality score rated by its users and customers.
Slalom Consulting Product Information
Slalom Consulting’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Slalom Consulting's product the highest. Reviewers from the Consulting industry rated Slalom Consulting the lowest at 3.9.
- Website
- http://www.slalom.com/
- Company Size
- 10,000+ Employees
Industry
Consulting
Quick Insights into Slalom Consulting Product Quality
Slalom Consulting's Product Quality score was rated highest by customers ages 26-30, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Slalom Consulting's Product Quality.
Ranked Slalom Consulting Product Quality the Highest
Ranked Slalom Consulting Product Quality the Lowest
Slalom Consulting Product Quality Score by Gender
Female customers rated Slalom Consulting's Product Quality score 0.3 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Slalom Consulting.
Male
3.9/5
Female
4.2/5
Slalom Consulting Product Quality Score by Ethnicity
Slalom Consulting's Product Quality score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Slalom Consulting.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.3 | Caucasian | 4.3 |
African American/Black 3.5 | African American/Black | 3.5 |
Asian or Pacific Islander 3.7 | Asian or Pacific Islander | 3.7 |
Native American 4.3 | Native American | 4.3 |
Other 3.4 | Other | 3.4 |
Slalom Consulting Product Quality Score by Age
Slalom Consulting's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Slalom Consulting.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4 | 18-25 | 4 |
26-30 5 | 26-30 | 5 |
31-35 4 | 31-35 | 4 |
36-40 3.4 | 36-40 | 3.4 |
41-45 4.7 | 41-45 | 4.7 |
46-50 4.1 | 46-50 | 4.1 |
51-55 4.5 | 51-55 | 4.5 |
Slalom Consulting Product Quality Score by Usage
Slalom Consulting's Product Quality score was rated the highest by customers who have used Slalom Consulting's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Slalom Consulting Product Quality Score by Industry
Slalom Consulting's Product Quality score was rated the highest by Tech industry customers, and the lowest by Consulting industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Slalom Consulting Product Quality vs. Competitors
Compared to its competitors, Slalom Consulting's Product Quality score is rated right above Avanade, and is preceded by Booz Allen Hamilton.
| COMPANY | Product Quality Score | |
|---|---|---|
| Ironside | 5/5 |
| Bain & Company | 4.3/5 |
| Booz Allen Hamilton | 3.9/5 |
| Slalom Consulting | 3.8/5 |
| Avanade | 3.7/5 |
| Accenture | 3.7/5 |
| Infosys | 3.7/5 |
| Cognizant Technology Solutions | 3.4/5 |
| Bluewolf | 3/5 |
| Intertech Corp | N/A |
| LiquidHub | N/A |
Unlock Slalom Consulting Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Slalom Consulting Product Quality vs. Competitors data and gain insights into your customers today.
Product Quality for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Slalom Consulting's Product Quality score is rated right above Accenture, and is preceded by Bloomberg.
Unlock Slalom Consulting Product Quality vs. Companies in Business and Consumer Services Data
VS
Sign Up for Brand Profile PRO to get the full Slalom Consulting Product Quality vs. Companies in Business and Consumer Services data and gain insights into your customers today.
Slalom Consulting Pricing
Slalom Consulting ROI & Value For Money
4/5
Slalom Consulting has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Slalom Consulting's overall ROI score rated by its users and customers.
Slalom Consulting Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Tech industry think that they had the lowest ROI from Slalom Consulting.
Quick Insights into Slalom Consulting ROI
Slalom Consulting's ROI score was rated highest by customers from the Aerospace and Aviation industry, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Slalom Consulting's ROI score.
Ranked Slalom Consulting ROI the Highest
Ranked Slalom Consulting ROI the Lowest
Slalom Consulting ROI Score by Gender
Female customers rated Slalom Consulting's ROI score 0.9 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Slalom Consulting.
Male
3.7/5
Female
4.6/5
Slalom Consulting ROI Score by Ethnicity
Slalom Consulting's ROI score was rated the highest by Native American customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Slalom Consulting.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4 | Caucasian | 4 |
African American/Black 4 | African American/Black | 4 |
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Native American 4.6 | Native American | 4.6 |
Other 2.6 | Other | 2.6 |
Slalom Consulting ROI Score by Age
Slalom Consulting's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Slalom Consulting.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
26-30 4.3 | 26-30 | 4.3 |
31-35 4.5 | 31-35 | 4.5 |
36-40 2.9 | 36-40 | 2.9 |
41-45 4.6 | 41-45 | 4.6 |
46-50 4.4 | 46-50 | 4.4 |
51-55 4.1 | 51-55 | 4.1 |
Slalom Consulting ROI Score by Usage
Slalom Consulting's ROI score was rated the highest by customers who have used Slalom Consulting's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Slalom Consulting ROI Score by Industry
Slalom Consulting's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Slalom Consulting Pricing vs. Competitors
Compared to its competitors, Slalom Consulting's ROI score is rated right above Booz Allen Hamilton, and is preceded by Bluewolf.
| COMPANY | Pricing Score | |
|---|---|---|
| Ironside | 5/5 |
| Bluewolf | 4.7/5 |
| Slalom Consulting | 4/5 |
| Booz Allen Hamilton | 3.9/5 |
| Bain & Company | 3.9/5 |
| Avanade | 3.8/5 |
| Infosys | 3.7/5 |
| Accenture | 3.6/5 |
| Cognizant Technology Solutions | 3.5/5 |
| Intertech Corp | N/A |
| LiquidHub | N/A |
Unlock Slalom Consulting ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Slalom Consulting ROI vs. Competitors data and gain insights into your customers today.
ROI for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Slalom Consulting's ROI score is rated right above Visa.
Unlock Slalom Consulting ROI vs. Companies in Business and Consumer Services Data
VS
Sign Up for Brand Profile PRO to get the full Slalom Consulting ROI vs. Companies in Business and Consumer Services data and gain insights into your customers today.
Slalom Consulting Customer Satisfaction (CSAT)
Slalom Consulting Customer Satisfaction (CSAT) Score
70 / 100
Slalom Consulting has an overall Customer Satisfaction score of 70 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
43%
Satisfied
27%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
10%
Very Dissatisfied
6%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Slalom Consulting Customer Satisfaction
Slalom Consulting's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers ages 36-40.
Sign Up to unlock insights into how customers have ranked Slalom Consulting's Customer Satisfaction.
Ranked Slalom Consulting Customer Satisfaction the Highest
Ranked Slalom Consulting Customer Satisfaction the Lowest
Slalom Consulting Customer Satisfaction Score by Gender
Male customers rated Slalom Consulting's Customer Satisfaction score 9 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Slalom Consulting.
73 / 100
MaleVery Satisfied | 38% | |
|---|---|---|
Satisfied | 35% | |
Neither Satisfied nor Dissatisfied | 4% | |
Dissatisfied | 12% | |
Very Dissatisfied | 11% |
64 / 100
FemaleVery Satisfied | 64% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 9% | |
Dissatisfied | 18% | |
Very Dissatisfied | 9% |
Slalom Consulting Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Slalom Consulting's Customer Satisfaction (CSAT) score was rated 69% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Slalom Consulting.
69 / 100
Very Satisfied
50%
Satisfied
19%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
13%
Very Dissatisfied
12%
CSAT according to African American/Black
Slalom Consulting's Customer Satisfaction (CSAT) score was rated 72% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Slalom Consulting.
72 / 100
Very Satisfied
43%
Satisfied
29%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
14%
Very Dissatisfied
14%
CSAT according to Asian or Pacific Islander
Slalom Consulting's Customer Satisfaction (CSAT) score was rated 80% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Slalom Consulting.
80 / 100
Very Satisfied
40%
Satisfied
40%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
10%
Very Dissatisfied
10%
CSAT according to Native American
Slalom Consulting's Customer Satisfaction (CSAT) score was rated 100% according to Native American users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Slalom Consulting.
100 / 100
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
Slalom Consulting's Customer Satisfaction (CSAT) score was rated 50% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Slalom Consulting.
50 / 100
Very Satisfied
25%
Satisfied
25%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
25%
Very Dissatisfied
0%
Slalom Consulting Customer Satisfaction Score by Age
Slalom Consulting's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Slalom Consulting.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 100% | |||||||||||||||
| 31-35 | 100% | |||||||||||||||
| 36-40 | 28% | |||||||||||||||
| 41-45 | 100% | |||||||||||||||
| 46-50 | 50% | |||||||||||||||
| 51-55 | 67% |
Slalom Consulting Customer Satisfaction Score by Usage
Slalom Consulting's Customer Satisfaction score was rated the highest by customers who have used Slalom Consulting's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Slalom Consulting Customer Satisfaction Score by Industry
Slalom Consulting's Customer Satisfaction score was rated the highest by Consulting industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Slalom Consulting Customer Satisfaction Score by Industry",
"text": "Slalom Consulting's Customer Satisfaction score was rated the highest by Consulting industry customers, and the lowest by Aerospace and Aviation industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 67,
"stars": 0,
"csatScore": 67,
"text": "Slalom Consulting's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 67
},
{
"label": "Aerospace and Aviation",
"groupId": 496,
"score": 66,
"stars": 0,
"csatScore": 66,
"text": "Slalom Consulting's Customer Satisfaction score is rated by Aerospace and Aviation customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 66
},
{
"label": "Consulting",
"groupId": 511,
"score": 75,
"stars": 0,
"csatScore": 75,
"text": "Slalom Consulting's Customer Satisfaction score is rated by Consulting customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 75
}
]
}Slalom Consulting Customer Satisfaction vs. Competitors
Compared to its competitors, Slalom Consulting's Customer Satisfaction score is rated right above Cognizant Technology Solutions, and is preceded by Avanade.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Ironside | 100% |
| Bain & Company | 82% |
| Infosys | 77% |
| Accenture | 75% |
| Booz Allen Hamilton | 71% |
| Avanade | 71% |
| Slalom Consulting | 70% |
| Cognizant Technology Solutions | 64% |
| Bluewolf | 50% |
| Intertech Corp | 0% |
| LiquidHub | 0% |
Unlock Slalom Consulting Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Slalom Consulting Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Customer Satisfaction for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Slalom Consulting's Customer Satisfaction score is rated right above FedEx, and is preceded by Accenture.
Unlock Slalom Consulting Customer Satisfaction vs. Companies in Business and Consumer Services Data
VS
Sign Up for Brand Profile PRO to get the full Slalom Consulting Customer Satisfaction vs. Companies in Business and Consumer Services data and gain insights into your customers today.
Slalom Consulting Customer Service
4/5
Slalom Consulting has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Slalom Consulting's overall Customer Service score rated by its users and customers.
About Slalom Consulting's Customer Service
Address
821 2nd Ave, Seattle, WA 98104
Website
http://www.slalom.com/
Phone Number
(206) 438-5700
Quick Insights into Slalom Consulting Customer Service
Slalom Consulting's Customer Service score was rated highest by customers from the Aerospace and Aviation industry, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Slalom Consulting's Customer Service score.
Ranked Slalom Consulting Customer Service the Highest
Ranked Slalom Consulting Customer Service the Lowest
Slalom Consulting Customer Service Score by Gender
Female customers rated Slalom Consulting's Customer Service score 0.9 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Slalom Consulting.
Male
3.7/5
Female
4.6/5
Slalom Consulting Customer Service Score by Ethnicity
Slalom Consulting's Customer Service score was rated the highest by Native American customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Slalom Consulting.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4 | Caucasian | 4 |
African American/Black 4.1 | African American/Black | 4.1 |
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Native American 4.8 | Native American | 4.8 |
Other 2.7 | Other | 2.7 |
Slalom Consulting Customer Service Score by Age
Slalom Consulting's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Slalom Consulting.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
26-30 4.3 | 26-30 | 4.3 |
31-35 4.5 | 31-35 | 4.5 |
36-40 2.9 | 36-40 | 2.9 |
41-45 4.7 | 41-45 | 4.7 |
46-50 4.4 | 46-50 | 4.4 |
51-55 3.9 | 51-55 | 3.9 |
Slalom Consulting Customer Service Score by Usage
Slalom Consulting's Customer Service score was rated the highest by customers who have used Slalom Consulting's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Slalom Consulting Customer Service Score by Industry
Slalom Consulting's Customer Service score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Slalom Consulting Customer Service vs. Competitors
Compared to its competitors, Slalom Consulting's Customer Service score is rated right above Avanade, and is preceded by Bain & Company.
| COMPANY | Customer Service Score | |
|---|---|---|
| Ironside | 5/5 |
| Bluewolf | 4.7/5 |
| Bain & Company | 4.1/5 |
| Slalom Consulting | 4/5 |
| Avanade | 3.9/5 |
| Booz Allen Hamilton | 3.9/5 |
| Accenture | 3.8/5 |
| Infosys | 3.8/5 |
| Cognizant Technology Solutions | 3.5/5 |
| Intertech Corp | N/A |
| LiquidHub | N/A |
Unlock Slalom Consulting Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Slalom Consulting Customer Service vs. Competitors data and gain insights into your customers today.
Customer Service for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Slalom Consulting's Customer Service score is rated right above Visa.
Unlock Slalom Consulting Customer Service vs. Companies in Business and Consumer Services Data
VS
Sign Up for Brand Profile PRO to get the full Slalom Consulting Customer Service vs. Companies in Business and Consumer Services data and gain insights into your customers today.
Slalom Consulting as an Employer
4.5/5
Slalom Consulting has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Slalom Consulting scored a 23 for Net Promoter Score and a 33 for Employee Net Promoter Score. NPS gauges how likely a customer of Slalom Consulting would recommend the brand to a friend. ENPS measures how likely Slalom Consulting employees would recommend working at Slalom Consulting to a friend.
Net Promoter Score
23
NPS Score
| 52% | Promoters |
|---|---|
| 19% | Passive |
| 29% | Detractors |
Employee Net Promoter Score
33
eNPS Score
| 56% | Promoters |
|---|---|
| 21% | Passive |
| 23% | Detractors |
Global Ranking Snapshot
Slalom Consulting is ranked #561 in the Global Top 100 Brands. It ranks just behind iCIMS and just ahead of See's Candies.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
559 |  | Teladoc |  | Jason Gorevic | Health and Wellness |
560 |  | iCIMS |  | Steve Lucas | Tech |
561 | | Slalom Consulting | | Brad Jackson | Business and Consumer Services |
562 |  | See's Candies |  | Brad Kinstler | Retail |
563 |  | Garmin International |  | Clifton Pemble | Consumer Goods |
564 |  | Radisson Hotels |  | Trudy Rautio | Travel and Hospitality |
565 |  | NXP Semiconductors |  | Richard Clemmer | Energy and Manufacturing |
Business and Consumer Services Ranking Snapshot
Slalom Consulting is ranked #97 in the Business and Consumer Services Industry. It ranks just behind iCIMS and just ahead of NXP Semiconductors.
| RANK | COMPANY | Location | |
|---|---|---|---|
95 |  | BambooHR | Draper, UT |
96 | | iCIMS | Holmdel, NJ |
97 | | Slalom Consulting | Seattle, WA |
98 | | NXP Semiconductors | |
99 |  | Carta | San Francisco, CA |
100 |  | Insight Global | Atlanta, GA |
101 |  | Rackspace Technology | San Antonio, TX |
