37
NPS
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Ranked
#100
Business and Consumer Services Brands
Brand Page
Insight Global
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Insight Global is ranked #100 in Business and Consumer Services Brands
Insight Global is ranked #100 in Business and Consumer Services Brands
About Insight Global's Brand
Insight Global is an international professional services and staffing company specializing in delivering talent and technical solutions to Fortune 1000 companies across the IT, Non-IT, Healthcare, and Engineering industries. Fueled by staffing and talent experts, Evergreen, our professional services brand, brings technical advisors and culture consultants to help customers tackle their biggest challenges. With over 70 locations across North America, Europe, and Asia, and global staffing capabilities in 50+ countries, our teams of tech-enabled recruiters are dedicated to finding the right talent and technical solutions to help our customers thrive. At our core, we are dedicated to empowering people to do great things. That’s why we’re passionate about developing our people personally, professionally, and financially so they can be the light to the world around them. Insight Global’s brand is ranked #582 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Insight Global. When compared to other organizations within the Business and Consumer Services industry, Insight Global is ranked #100. Among its major competitors, Insight Global is ranked in 1st place for NPS while Robert Half is 2nd. Overall, Insight Global has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $3.37B
Brand at a Glance
79%
Customer Loyalty
4.2/5
Product Quality
4.2/5
Pricing
4.2/5
Customer Service
Insight Global Ranking
- #100 in Business and Consumer Services
- #1 / 2 of its competitors
Insight Global NPS
Insight Global's Net Promoter Score (NPS) is a 37 with 65% Promoters, 7% Passives, and 28% Detractors. Net Promoter Score tracks whether Insight Global's customers would recommend using the product based on a scale of -100 to 100.
Insight Global Overall NPS
| 65% | Promoters |
|---|---|
| 7% | Passives |
| 28% | Detractors |
Insight Global NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2023 32 | Dec 2023 | 32 |
Jan 2024 34 | Jan 2024 | 34 |
Feb 2024 32 | Feb 2024 | 32 |
Apr 2024 31 | Apr 2024 | 31 |
May 2024 33 | May 2024 | 33 |
Jun 2024 35 | Jun 2024 | 35 |
Sep 2024 36 | Sep 2024 | 36 |
Oct 2024 38 | Oct 2024 | 38 |
Jan 2025 38 | Jan 2025 | 38 |
Feb 2025 40 | Feb 2025 | 40 |
Apr 2025 36 | Apr 2025 | 36 |
Dec 2025 37 | Dec 2025 | 37 |
How Other Brands Compare
Insight Global is ranked first for NPS among its competitors. Robert Half comes in second. Among those competitors, it is the second most valued company behind Robert Half.
Insight Global |  Robert Half | |
| Global Ranking | #582 | #695 |
| NPS | 37 | 15 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | $3.37B | $8.98B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Insight Global NPS by Gender
Female customers rated Insight Global's NPS 45 points higher than Male customers.
Male
0
Insight Global's NPS was rated by Male customers on Comparably.
50%
Promoters
0%
Passives
50%
Detractors
Female
45
Insight Global's NPS was rated 45 by Female customers on Comparably.
67%
Promoters
11%
Passives
22%
Detractors
Insight Global NPS by Ethnicity
Insight Global's NPS was rated the highest by Other customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 20 | Caucasian | 20 |
Other 100 | Other | 100 |
Insight Global NPS by Age
Insight Global's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.
Insight Global NPS by Usage
Insight Global's NPS was rated the highest by customers who have used Insight Global's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 11 | Less than 1 Year | 11 |
1 to 2 Years 0 | 1 to 2 Years | 0 |
2 to 5 Years 34 | 2 to 5 Years | 34 |
Insight Global NPS vs. Competitors
Compared to its competitors, Insight Global's NPS is rated right above Robert Half.
| COMPANY | NPS Score | |
|---|---|---|
| Insight Global | 37 |
| Robert Half | 15 |
Insight Global Customer Reviews
Out of the 3 Insight Global customer reviews 1 was positive and 2 were constructive. Insight Global customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Insight Global Customer Loyalty
79%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
79% of Insight Global users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Insight Global Customer Loyalty Score by Gender
Insight Global's Customer Loyalty score was rated 70 by both Female and Male customers on Comparably.
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Male
70%
Yes
Female
70%
Yes
Insight Global Customer Loyalty Score by Ethnicity
Insight Global's Customer Loyalty score was rated the highest by Other customers, and the lowest by Caucasian customers.
% who answered "Yes"
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82
out of 100
Caucasian
100
out of 100
Other
Insight Global Customer Loyalty Score by Age
Insight Global's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 46% | 18-25 | 46% |
26-30 78% | 26-30 | 78% |
Insight Global Customer Loyalty Score by Usage
Insight Global's Customer Loyalty score was rated the highest by customers who have used Insight Global's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Insight Global Customer Loyalty Score by Industry
Insight Global's Customer Loyalty score was rated 70% by Tech industry customers.
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Insight Global Customer Loyalty vs. Competitors
Compared to its competitors, Insight Global's Customer Loyalty score is rated right above Robert Half.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Insight Global | 79% |
| Robert Half | 67% |
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Customer Loyalty for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Insight Global's Customer Loyalty score is rated right above Bloomberg, and is preceded by Verizon.
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Insight Global Product Quality
4.2/5
Insight Global has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Insight Global Product Information
Insight Global’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Insight Global's product the highest.
- Company Size
- 1,001-5,000 Employees
Industry
Business and Consumer Services
Quick Insights into Insight Global Product Quality
Insight Global's Product Quality score was rated highest by Other customers, and rated lowest by Male customers.
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Ranked Insight Global Product Quality the Highest
Ranked Insight Global Product Quality the Lowest
Insight Global Product Quality Score by Gender
Female customers rated Insight Global's Product Quality score 0.7 stars higher than Male customers.
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Male
3.4/5
Female
4.1/5
Insight Global Product Quality Score by Ethnicity
Insight Global's Product Quality score was rated the highest by Other customers, and the lowest by Caucasian customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4 | Caucasian | 4 |
Other 5 | Other | 5 |
Insight Global Product Quality Score by Age
Insight Global's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.
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0
1
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| Summary | Age | Score |
|---|---|---|
18-25 3.4 | 18-25 | 3.4 |
26-30 4.4 | 26-30 | 4.4 |
Insight Global Product Quality Score by Usage
Insight Global's Product Quality score was rated the highest by customers who have used Insight Global's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Insight Global Product Quality Score by Industry
Insight Global's Product Quality score was rated 4 stars by Tech industry customers.
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Insight Global Product Quality vs. Competitors
Compared to its competitors, Insight Global's Product Quality score is rated right above Robert Half.
| COMPANY | Product Quality Score | |
|---|---|---|
| Insight Global | 4.2/5 |
| Robert Half | 3/5 |
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Product Quality for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Insight Global's Product Quality score is rated right above Visa.
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Insight Global Pricing
Insight Global ROI & Value For Money
4.2/5
Insight Global has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Insight Global Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Insight Global ROI
Insight Global's ROI score was rated highest by Caucasian customers, and rated lowest by customers who have used Insight Global's products/services for 2 to 5 Years.
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Ranked Insight Global ROI the Highest
Ranked Insight Global ROI the Lowest
Insight Global ROI Score by Gender
Male customers rated Insight Global's ROI score 0.3 stars higher than Female customers.
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Male
4.2/5
Female
3.9/5
Insight Global ROI Score by Ethnicity
Insight Global's ROI score was rated 5 stars by both Caucasian and Other customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 5 | Caucasian | 5 |
Other 5 | Other | 5 |
Insight Global ROI Score by Age
Insight Global's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4 | 18-25 | 4 |
26-30 3.9 | 26-30 | 3.9 |
Insight Global ROI Score by Usage
Insight Global's ROI score was rated the highest by customers who have used Insight Global's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
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Insight Global ROI Score by Industry
Insight Global's ROI score was rated 3.8 stars by Tech industry customers.
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Insight Global Pricing vs. Competitors
Compared to its competitors, Insight Global's ROI score is rated right above Robert Half.
| COMPANY | Pricing Score | |
|---|---|---|
| Insight Global | 4.2/5 |
| Robert Half | 3.1/5 |
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ROI for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Insight Global's ROI score is rated right above Visa.
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Insight Global Customer Satisfaction (CSAT)
Insight Global Customer Satisfaction (CSAT) Score
83 / 100
Insight Global has an overall Customer Satisfaction score of 83 rated by its users and customers.
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Very Satisfied
70%
Satisfied
13%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
4%
Very Dissatisfied
13%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Insight Global Customer Satisfaction
Insight Global's Customer Satisfaction score was rated highest by customers ages 26-30, and rated lowest by Male customers.
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Ranked Insight Global Customer Satisfaction the Highest
Ranked Insight Global Customer Satisfaction the Lowest
Insight Global Customer Satisfaction Score by Gender
Female customers rated Insight Global's Customer Satisfaction score 33 points higher than Male customers.
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50 / 100
MaleVery Satisfied | 25% | |
|---|---|---|
Satisfied | 25% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 25% | |
Very Dissatisfied | 25% |
83 / 100
FemaleVery Satisfied | 83% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 17% |
Insight Global Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Insight Global's Customer Satisfaction (CSAT) score was rated 75% according to Caucasian users and customers.
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75 / 100
Very Satisfied
50%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
25%
Very Dissatisfied
0%
CSAT according to Other
Insight Global's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
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100 / 100
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Insight Global Customer Satisfaction Score by Age
Insight Global's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.
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0
20
40
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80
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| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 66% | |||||||||||||||
| 26-30 | 100% |
Insight Global Customer Satisfaction Score by Usage
Insight Global's Customer Satisfaction score was rated 67 points by customers who have used Insight Global's products/services for 1 to 2 Years, and by customers with 2 to 5 Years of usage.
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Insight Global Customer Satisfaction Score by Industry
Insight Global's Customer Satisfaction score was rated 75 points by Tech industry customers.
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}Insight Global Customer Satisfaction vs. Competitors
Compared to its competitors, Insight Global's Customer Satisfaction score is rated right above Robert Half.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Insight Global | 83% |
| Robert Half | 53% |
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Customer Satisfaction for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Insight Global's Customer Satisfaction score is rated right above Visa.
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Insight Global Customer Service
4.2/5
Insight Global has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
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About Insight Global's Customer Service
Address
1224 Hammond Dr, Atlanta, GA 30324
Website
https://www.insightglobal.com
Phone Number
404-257-7900
Insight Global's Social Links
Quick Insights into Insight Global Customer Service
Insight Global's Customer Service score was rated highest by Other customers, and rated lowest by customers who have used Insight Global's products/services for 1 to 2 Years.
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Ranked Insight Global Customer Service the Highest
Ranked Insight Global Customer Service the Lowest
Insight Global Customer Service Score by Gender
Female customers rated Insight Global's Customer Service score 0.3 stars higher than Male customers.
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Male
3.7/5
Female
4/5
Insight Global Customer Service Score by Ethnicity
Insight Global's Customer Service score was rated the highest by Other customers, and the lowest by Caucasian customers.
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100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.4 | Caucasian | 4.4 |
Other 5 | Other | 5 |
Insight Global Customer Service Score by Age
Insight Global's Customer Service score was rated 4 stars by customers ages 18-25 and customers ages 26-30 on Comparably.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4 | 18-25 | 4 |
26-30 4 | 26-30 | 4 |
Insight Global Customer Service Score by Usage
Insight Global's Customer Service score was rated the highest by customers who have used Insight Global's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
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Insight Global Customer Service Score by Industry
Insight Global's Customer Service score was rated 4 stars by Tech industry customers.
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Insight Global Customer Service vs. Competitors
Compared to its competitors, Insight Global's Customer Service score is rated right above Robert Half.
| COMPANY | Customer Service Score | |
|---|---|---|
| Insight Global | 4.2/5 |
| Robert Half | 3.2/5 |
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Customer Service for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Insight Global's Customer Service score is rated right above Visa.
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Insight Global as an Employer
4.9/5
Insight Global has a 4.9/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Insight Global scored a 37 for Net Promoter Score and a 70 for Employee Net Promoter Score. NPS gauges how likely a customer of Insight Global would recommend the brand to a friend. ENPS measures how likely Insight Global employees would recommend working at Insight Global to a friend.
Net Promoter Score
37
NPS Score
| 65% | Promoters |
|---|---|
| 7% | Passive |
| 28% | Detractors |
Employee Net Promoter Score
70
eNPS Score
| 77% | Promoters |
|---|---|
| 16% | Passive |
| 7% | Detractors |
Global Ranking Snapshot
Insight Global is ranked #582 in the Global Top 100 Brands. It ranks just behind Land O' Lakes and just ahead of Phenom.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
580 |  | Jb hunt |  | Automotive and Transportation | |
581 |  | Land O' Lakes |  | Beth Ford | Food and Beverages |
582 | | Insight Global | | Bert Bean | Business and Consumer Services |
583 |  | Phenom |  | Mahe Bayireddi | Tech |
584 |  | Rackspace Technology |  | Amar Maletira | Tech |
585 |  | Irvine Company |  | Donald Bren | Business and Consumer Services |
586 |  | Exelon Corporation |  | Christopher Crane | Energy and Manufacturing |
Business and Consumer Services Ranking Snapshot
Insight Global is ranked #100 in the Business and Consumer Services Industry. It ranks just behind Carta and just ahead of Rackspace Technology.
| RANK | COMPANY | Location | |
|---|---|---|---|
98 |  | NXP Semiconductors | |
99 |  | Carta | San Francisco, CA |
100 | | Insight Global | Atlanta, GA |
101 | | Rackspace Technology | San Antonio, TX |
102 | | Irvine Company | Newport Beach, CA |
103 |  | New Relic | San Francisco, CA |
104 |  | Kelly | Troy, MI |
