27
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Ranked
#104
Business and Consumer Services Brands
Brand Page
Kelly
Marketing or Exec? Claim Your Free Account
Kelly is ranked #104 in Business and Consumer Services Brands
Kelly is ranked #104 in Business and Consumer Services Brands
About Kelly's Brand
Kelly Services, Inc. is an American office staffing company that operates globally. The company places employees at all levels in various sectors including financial services, information technology, and law. Kelly’s brand is ranked #593 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Kelly. When compared to other organizations within the Business and Consumer Services industry, Kelly is ranked #104. Among its major competitors, Kelly is ranked in 2nd place for NPS while Recruit Holdings is 1st, and Randstad is 3rd. Overall, Kelly has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $875.42M
Brand at a Glance
81%
Customer Loyalty
3.8/5
Product Quality
3.8/5
Pricing
3.7/5
Customer Service
Kelly Ranking
- #593 in Global Best Brands
- #104 in Business and Consumer Services
- #1 / 4 of its competitors
Kelly NPS
Kelly's Net Promoter Score (NPS) is a 27 with 56% Promoters, 15% Passives, and 29% Detractors. Net Promoter Score tracks whether Kelly's customers would recommend using the product based on a scale of -100 to 100.
Kelly Overall NPS
| 56% | Promoters |
|---|---|
| 15% | Passives |
| 29% | Detractors |
Kelly NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2023 38 | Oct 2023 | 38 |
Jan 2024 34 | Jan 2024 | 34 |
Feb 2024 31 | Feb 2024 | 31 |
Mar 2024 29 | Mar 2024 | 29 |
Apr 2024 24 | Apr 2024 | 24 |
May 2024 26 | May 2024 | 26 |
Jul 2024 27 | Jul 2024 | 27 |
Oct 2024 25 | Oct 2024 | 25 |
Apr 2025 25 | Apr 2025 | 25 |
Jun 2025 27 | Jun 2025 | 27 |
Oct 2025 26 | Oct 2025 | 26 |
Nov 2025 26 | Nov 2025 | 26 |
How Other Brands Compare
Kelly is ranked first for NPS among its competitors. Randstad and ManpowerGroup come in second and third, with SThree coming in at #4. Among those competitors, it is the second most valued company behind ManpowerGroup.
Kelly |  Randstad |  ManpowerGroup |  SThree | |
| Global Ranking | #593 | #525 | #- | #- |
| NPS | 27 | 17 | 2 | 0 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $875.42M | $47.78M | $3.86B | $458.78M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Kelly NPS by Gender
Female customers rated Kelly's NPS 72 points higher than Male customers.
Male
0
Kelly's NPS was rated by Male customers on Comparably.
33%
Promoters
34%
Passives
33%
Detractors
Female
72
Kelly's NPS was rated 72 by Female customers on Comparably.
86%
Promoters
0%
Passives
14%
Detractors
Kelly NPS by Ethnicity
Kelly's NPS was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 0 | Caucasian | 0 |
Hispanic or Latino 34 | Hispanic or Latino | 34 |
African American/Black 100 | African American/Black | 100 |
Other 25 | Other | 25 |
Kelly NPS by Age
Kelly's NPS was rated the highest by customers ages 56-60, and the lowest by customers ages 36-40.
Kelly NPS by Usage
Kelly's NPS was rated the highest by customers who have used Kelly's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 100 | Less than 1 Year | 100 |
1 to 2 Years 0 | 1 to 2 Years | 0 |
2 to 5 Years 0 | 2 to 5 Years | 0 |
Kelly NPS vs. Competitors
Compared to its competitors, Kelly's NPS is rated right above Randstad, and is preceded by Recruit Holdings.
| COMPANY | NPS Score | |
|---|---|---|
 | Recruit Holdings | 100 |
| Kelly | 27 |
| Randstad | 17 |
| ManpowerGroup | 2 |
| SThree | 0 |
 | LUMESSE INC | 0 |
 | TEKsystems | -3 |
Kelly Customer Loyalty
81%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
81% of Kelly users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Kelly Customer Loyalty Score by Gender
Female customers rated Kelly's Customer Loyalty score 2% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Kelly.
Male
85%
Yes
Female
87%
Yes
Kelly Customer Loyalty Score by Ethnicity
Kelly's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Kelly.
70
out of 100
Caucasian
100
out of 100
Hispanic or Latino
100
out of 100
African American/Black
78
out of 100
Other
Kelly Customer Loyalty Score by Age
Kelly's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Kelly.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
36-40 70% | 36-40 | 70% |
41-45 100% | 41-45 | 100% |
56-60 100% | 56-60 | 100% |
Kelly Customer Loyalty Score by Usage
Kelly's Customer Loyalty score was rated the highest by customers who have used Kelly's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Kelly Customer Loyalty Score by Industry
Kelly's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Education industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Kelly Customer Loyalty vs. Competitors
Compared to its competitors, Kelly's Customer Loyalty score is rated right above Randstad, and is preceded by Recruit Holdings.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Recruit Holdings | 100% |
| Kelly | 81% |
| Randstad | 78% |
| TEKsystems | 71% |
| ManpowerGroup | 69% |
| SThree | 53% |
| LUMESSE INC | N/A |
Unlock Kelly Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Kelly Customer Loyalty vs. Competitors data and gain insights into your customers today.
Customer Loyalty for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Kelly's Customer Loyalty score is rated right above Verizon, and is preceded by T-Mobile.
Unlock Kelly Customer Loyalty vs. Companies in Business and Consumer Services Data
VS
Sign Up for Brand Profile PRO to get the full Kelly Customer Loyalty vs. Companies in Business and Consumer Services data and gain insights into your customers today.
Kelly Product Quality
3.8/5
Kelly has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Kelly's overall Product Quality score rated by its users and customers.
Kelly Product Information
Kelly’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Education industry rated Kelly's product the highest. Reviewers from the Tech industry rated Kelly the lowest at 3.1.
- Website
- http://kellyservices.com
- Company Size
- 10,000+ Employees
Industry
Business Services
Quick Insights into Kelly Product Quality
Kelly's Product Quality score was rated highest by customers ages 56-60, and rated lowest by customers who have used Kelly's products/services for 1 to 2 Years.
Sign Up to unlock insights into how customers have ranked Kelly's Product Quality.
Ranked Kelly Product Quality the Highest
Ranked Kelly Product Quality the Lowest
Kelly Product Quality Score by Gender
Female customers rated Kelly's Product Quality score 1.1 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Kelly.
Male
3.2/5
Female
4.3/5
Kelly Product Quality Score by Ethnicity
Kelly's Product Quality score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Kelly.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.1 | Caucasian | 3.1 |
Hispanic or Latino 4.1 | Hispanic or Latino | 4.1 |
African American/Black 4.4 | African American/Black | 4.4 |
Other 3.9 | Other | 3.9 |
Kelly Product Quality Score by Age
Kelly's Product Quality score was rated the highest by customers ages 56-60, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Kelly.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 3.8 | 36-40 | 3.8 |
41-45 4.1 | 41-45 | 4.1 |
56-60 4.6 | 56-60 | 4.6 |
Kelly Product Quality Score by Usage
Kelly's Product Quality score was rated the highest by customers who have used Kelly's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Kelly Product Quality Score by Industry
Kelly's Product Quality score was rated the highest by Education industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Kelly Product Quality vs. Competitors
Compared to its competitors, Kelly's Product Quality score is rated right above ManpowerGroup, and is preceded by Recruit Holdings.
| COMPANY | Product Quality Score | |
|---|---|---|
| Recruit Holdings | 5/5 |
| Kelly | 3.8/5 |
| ManpowerGroup | 3.8/5 |
| Randstad | 3.7/5 |
| LUMESSE INC | 3.7/5 |
| SThree | 3.5/5 |
| TEKsystems | 3.3/5 |
Unlock Kelly Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Kelly Product Quality vs. Competitors data and gain insights into your customers today.
Product Quality for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Kelly's Product Quality score is rated right above Accenture, and is preceded by Bloomberg.
Unlock Kelly Product Quality vs. Companies in Business and Consumer Services Data
VS
Sign Up for Brand Profile PRO to get the full Kelly Product Quality vs. Companies in Business and Consumer Services data and gain insights into your customers today.
Kelly Pricing
Kelly ROI & Value For Money
3.8/5
Kelly has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Kelly's overall ROI score rated by its users and customers.
Kelly Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Education industry think that they had the lowest ROI from Kelly.
Quick Insights into Kelly ROI
Kelly's ROI score was rated highest by African American/Black customers, and rated lowest by customers from the Education industry.
Sign Up to unlock insights into how customers have ranked Kelly's ROI score.
Ranked Kelly ROI the Highest
Ranked Kelly ROI the Lowest
Kelly ROI Score by Gender
Female customers rated Kelly's ROI score 0.8 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Kelly.
Male
3.4/5
Female
4.2/5
Kelly ROI Score by Ethnicity
Kelly's ROI score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Kelly.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3 | Caucasian | 3 |
Hispanic or Latino 4.1 | Hispanic or Latino | 4.1 |
African American/Black 4.7 | African American/Black | 4.7 |
Other 3.5 | Other | 3.5 |
Kelly ROI Score by Age
Kelly's ROI score was rated the highest by customers ages 56-60, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Kelly.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 3.3 | 36-40 | 3.3 |
41-45 3.9 | 41-45 | 3.9 |
56-60 4.5 | 56-60 | 4.5 |
Kelly ROI Score by Usage
Kelly's ROI score was rated the highest by customers who have used Kelly's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Kelly ROI Score by Industry
Kelly's ROI score was rated the highest by Tech industry customers, and the lowest by Education industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Kelly Pricing vs. Competitors
Compared to its competitors, Kelly's ROI score is rated right above Randstad, and is preceded by Recruit Holdings.
| COMPANY | Pricing Score | |
|---|---|---|
| Recruit Holdings | 5/5 |
| Kelly | 3.8/5 |
| Randstad | 3.7/5 |
| ManpowerGroup | 3.6/5 |
| TEKsystems | 3.6/5 |
| SThree | 3.5/5 |
| LUMESSE INC | 3.3/5 |
Unlock Kelly ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Kelly ROI vs. Competitors data and gain insights into your customers today.
ROI for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Kelly's ROI score is rated right above Accenture, and is preceded by Bloomberg.
Unlock Kelly ROI vs. Companies in Business and Consumer Services Data
VS
Sign Up for Brand Profile PRO to get the full Kelly ROI vs. Companies in Business and Consumer Services data and gain insights into your customers today.
Kelly Customer Satisfaction (CSAT)
Kelly Customer Satisfaction (CSAT) Score
63 / 100
Kelly has an overall Customer Satisfaction score of 63 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
37%
Satisfied
26%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
13%
Very Dissatisfied
16%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Kelly Customer Satisfaction
Kelly's Customer Satisfaction score was rated highest by customers ages 56-60, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Kelly's Customer Satisfaction.
Ranked Kelly Customer Satisfaction the Highest
Ranked Kelly Customer Satisfaction the Lowest
Kelly Customer Satisfaction Score by Gender
Female customers rated Kelly's Customer Satisfaction score 50 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Kelly.
33 / 100
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 34% | |
Dissatisfied | 33% | |
Very Dissatisfied | 0% |
83 / 100
FemaleVery Satisfied | 83% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 17% |
Kelly Customer Satisfaction Score by Ethnicity
CSAT according to Hispanic or Latino
Kelly's Customer Satisfaction (CSAT) score was rated 67% according to Hispanic or Latino users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Kelly.
67 / 100
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
0%
CSAT according to African American/Black
Kelly's Customer Satisfaction (CSAT) score was rated 75% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Kelly.
75 / 100
Very Satisfied
75%
Satisfied
0%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
Kelly's Customer Satisfaction (CSAT) score was rated 50% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Kelly.
50 / 100
Very Satisfied
0%
Satisfied
50%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
25%
Very Dissatisfied
0%
Kelly Customer Satisfaction Score by Age
Kelly's Customer Satisfaction score was rated the highest by customers ages 56-60, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Kelly.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36-40 | 67% | |||||||||||||||
| 41-45 | 50% | |||||||||||||||
| 56-60 | 100% |
Kelly Customer Satisfaction Score by Usage
Kelly's Customer Satisfaction score was rated the highest by customers who have used Kelly's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Kelly Customer Satisfaction Score by Industry
Kelly's Customer Satisfaction score was rated 50 points by Education industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Kelly Customer Satisfaction Score by Industry",
"text": "Kelly's Customer Satisfaction score was rated 50 points by Education industry customers.",
"bars": [
{
"label": "Education",
"groupId": 515,
"score": 50,
"stars": 0,
"csatScore": 50,
"text": "Kelly's Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 50
}
]
}Kelly Customer Satisfaction vs. Competitors
Compared to its competitors, Kelly's Customer Satisfaction score is rated right above TEKsystems, and is preceded by SThree.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Recruit Holdings | 100% |
| ManpowerGroup | 74% |
| Randstad | 69% |
| SThree | 67% |
| Kelly | 63% |
| TEKsystems | 62% |
| LUMESSE INC | 0% |
Unlock Kelly Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Kelly Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Customer Satisfaction for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Kelly's Customer Satisfaction score is rated right above Verizon, and is preceded by FedEx.
Unlock Kelly Customer Satisfaction vs. Companies in Business and Consumer Services Data
VS
Sign Up for Brand Profile PRO to get the full Kelly Customer Satisfaction vs. Companies in Business and Consumer Services data and gain insights into your customers today.
Kelly Customer Service
3.7/5
Kelly has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Kelly's overall Customer Service score rated by its users and customers.
About Kelly's Customer Service
Address
Troy, MI 48084-4782
Website
http://kellyservices.com
Phone Number
91 124 472 6666
Quick Insights into Kelly Customer Service
Kelly's Customer Service score was rated highest by African American/Black customers, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Kelly's Customer Service score.
Ranked Kelly Customer Service the Highest
Ranked Kelly Customer Service the Lowest
Kelly Customer Service Score by Gender
Female customers rated Kelly's Customer Service score 1.2 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Kelly.
Male
3.1/5
Female
4.3/5
Kelly Customer Service Score by Ethnicity
Kelly's Customer Service score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Kelly.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3 | Caucasian | 3 |
Hispanic or Latino 4.1 | Hispanic or Latino | 4.1 |
African American/Black 5 | African American/Black | 5 |
Other 3.1 | Other | 3.1 |
Kelly Customer Service Score by Age
Kelly's Customer Service score was rated the highest by customers ages 56-60, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Kelly.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
36-40 3.3 | 36-40 | 3.3 |
41-45 3.7 | 41-45 | 3.7 |
56-60 4.5 | 56-60 | 4.5 |
Kelly Customer Service Score by Usage
Kelly's Customer Service score was rated the highest by customers who have used Kelly's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Kelly Customer Service Score by Industry
Kelly's Customer Service score was rated the highest by Education industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Kelly Customer Service vs. Competitors
Compared to its competitors, Kelly's Customer Service score is rated right above Randstad, and is preceded by Recruit Holdings.
| COMPANY | Customer Service Score | |
|---|---|---|
| Recruit Holdings | 5/5 |
| Kelly | 3.7/5 |
| Randstad | 3.7/5 |
| LUMESSE INC | 3.7/5 |
| ManpowerGroup | 3.5/5 |
| SThree | 3.5/5 |
| TEKsystems | 3.5/5 |
Unlock Kelly Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Kelly Customer Service vs. Competitors data and gain insights into your customers today.
Customer Service for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Kelly's Customer Service score is rated right above FedEx, and is preceded by Accenture.
Unlock Kelly Customer Service vs. Companies in Business and Consumer Services Data
VS
Sign Up for Brand Profile PRO to get the full Kelly Customer Service vs. Companies in Business and Consumer Services data and gain insights into your customers today.
Kelly as an Employer
3.6/5
Kelly has a 3.6/5 stars for its overall company culture rated by their employees
bottom
45%
Consumer vs. Employees
Kelly scored a 27 for Net Promoter Score and a 10 for Employee Net Promoter Score. NPS gauges how likely a customer of Kelly would recommend the brand to a friend. ENPS measures how likely Kelly employees would recommend working at Kelly to a friend.
Net Promoter Score
27
NPS Score
| 56% | Promoters |
|---|---|
| 15% | Passive |
| 29% | Detractors |
Employee Net Promoter Score
10
eNPS Score
| 46% | Promoters |
|---|---|
| 18% | Passive |
| 36% | Detractors |
Global Ranking Snapshot
Kelly is ranked #593 in the Global Top 100 Brands. It ranks just behind New Relic and just ahead of GitLab.
Business and Consumer Services Ranking Snapshot
Kelly is ranked #104 in the Business and Consumer Services Industry. It ranks just behind New Relic and just ahead of Clean Harbors.
| RANK | COMPANY | Location | |
|---|---|---|---|
102 |  | Irvine Company | Newport Beach, CA |
103 |  | New Relic | San Francisco, CA |
104 | | Kelly | Troy, MI |
105 |  | Clean Harbors | Norwell, MA |
106 |  | Builders FirstSource | Irving, TX |
107 |  | Schlumberger | |
108 |  | Leo Burnett | Chicago, IL |
