

Schlumberger’s brand is ranked #603 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Schlumberger. When compared to other organizations within the Energy and Manufacturing industry, Schlumberger is ranked #49. Among its major competitors, Schlumberger is ranked in 3rd place for NPS while TGS is 1st, and Weatherford International is 2nd. Overall, Schlumberger has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $2.86B
Schlumberger's Net Promoter Score (NPS) is a 33 with 56% Promoters, 21% Passives, and 23% Detractors. Net Promoter Score tracks whether Schlumberger's customers would recommend using the product based on a scale of -100 to 100.
| 56% | Promoters |
|---|---|
| 21% | Passives |
| 23% | Detractors |
| Summary | Date | Score |
|---|---|---|
Mar 2024 32 | Mar 2024 | 32 |
Apr 2024 34 | Apr 2024 | 34 |
May 2024 33 | May 2024 | 33 |
Jun 2024 33 | Jun 2024 | 33 |
Jul 2024 34 | Jul 2024 | 34 |
Sep 2024 34 | Sep 2024 | 34 |
Dec 2024 36 | Dec 2024 | 36 |
Jan 2025 36 | Jan 2025 | 36 |
Feb 2025 36 | Feb 2025 | 36 |
Apr 2025 34 | Apr 2025 | 34 |
May 2025 34 | May 2025 | 34 |
Jul 2025 31 | Jul 2025 | 31 |
Schlumberger is ranked first for NPS among its competitors. National Oilwell Varco and Halliburton come in second and third, with RPC coming in at #4. Among those competitors, it is the third most valued company behind Halliburton.
![]() Schlumberger | ![]() Halliburton | ![]() National Oilwell Varco | ![]() RPC | |
| Global Ranking | #603 | #685 | #- | #- |
| NPS | 33 | 17 | 32 | -50 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $2.86B | $19.23B | $5.45B | $1.22B |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Female customers rated Schlumberger's NPS 36 points higher than Male customers.
Schlumberger's NPS was rated 36 by Male customers on Comparably.
Schlumberger's NPS was rated 72 by Female customers on Comparably.
Schlumberger's NPS was rated the highest by Other customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 17 | Caucasian | 17 |
African American/Black 61 | African American/Black | 61 |
Asian or Pacific Islander 49 | Asian or Pacific Islander | 49 |
Other 75 | Other | 75 |
Schlumberger's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 41-45.
Schlumberger's NPS was rated the highest by customers who have used Schlumberger's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 64 | Less than 1 Year | 64 |
1 to 2 Years -1 | 1 to 2 Years | -1 |
2 to 5 Years 46 | 2 to 5 Years | 46 |
Over 10 Years 40 | Over 10 Years | 40 |
Compared to its competitors, Schlumberger's NPS is rated right above National Oilwell Varco, and is preceded by Weatherford International.
| COMPANY | NPS Score | |
|---|---|---|
![]() | TGS | 56 |
![]() | Weatherford International | 48 |
![]() | Schlumberger | 33 |
![]() | National Oilwell Varco | 32 |
![]() | Halliburton | 17 |
![]() | Carbo Ceramics | N/A |
![]() | Dynamic Materials Corporation | N/A |
![]() | RPC | -50 |
![]() | Hughes | -100 |
In the Energy and Manufacturing industry, Schlumberger's NPS is rated right above Tesla, and is preceded by Audi.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Toyota | 43 |
![]() | Mercedes-Benz USA | 39 |
![]() | Honda | 37 |
![]() | Audi | 34 |
![]() | Schlumberger | 33 |
![]() | Tesla | 29 |
![]() | 3M | 22 |
![]() | Stanley Black & Decker | 22 |
![]() | Ford Motor Company | 13 |
Out of the 4 Schlumberger customer reviews 4 were positive and 0 were constructive. Schlumberger customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
81% of Schlumberger users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Male customers rated Schlumberger's Customer Loyalty score 21% higher than Female customers.
Schlumberger's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
% who answered "Yes"
Schlumberger's Customer Loyalty score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.
| Summary | Age | Score |
|---|---|---|
26-30 87% | 26-30 | 87% |
31-35 74% | 31-35 | 74% |
36-40 70% | 36-40 | 70% |
41-45 64% | 41-45 | 64% |
46-50 100% | 46-50 | 100% |
Schlumberger's Customer Loyalty score was rated the highest by customers who have used Schlumberger's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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Schlumberger's Customer Loyalty score was rated the highest by Energy and Manufacturing industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, Schlumberger's Customer Loyalty score is rated right above Halliburton, and is preceded by RPC.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Hughes | 100% |
![]() | TGS | 90% |
![]() | National Oilwell Varco | 83% |
![]() | RPC | 83% |
![]() | Schlumberger | 81% |
![]() | Halliburton | 79% |
![]() | Weatherford International | 74% |
![]() | Carbo Ceramics | N/A |
![]() | Dynamic Materials Corporation | N/A |
In the Energy and Manufacturing industry, Schlumberger's Customer Loyalty score is rated right above 3M, and is preceded by Stanley Black & Decker.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Honda | 86% |
![]() | Audi | 84% |
![]() | Mercedes-Benz USA | 84% |
![]() | Toyota | 83% |
![]() | Stanley Black & Decker | 82% |
![]() | Schlumberger | 81% |
![]() | 3M | 80% |
![]() | Ford Motor Company | 80% |
![]() | Tesla | 77% |
Schlumberger has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Schlumberger’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Energy and Manufacturing industry rated Schlumberger's product the highest. Reviewers from the Tech industry rated Schlumberger the lowest at 4.1.
Schlumberger's Product Quality score was rated highest by customers from the Energy and Manufacturing industry, and rated lowest by customers ages 41-45.
Female customers rated Schlumberger's Product Quality score 0.4 stars higher than Male customers.
Schlumberger's Product Quality score was rated the highest by Other customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.9 | Caucasian | 2.9 |
African American/Black 4.3 | African American/Black | 4.3 |
Asian or Pacific Islander 3.7 | Asian or Pacific Islander | 3.7 |
Other 4.5 | Other | 4.5 |
Schlumberger's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.
| Summary | Age | Score |
|---|---|---|
26-30 4.4 | 26-30 | 4.4 |
31-35 4.4 | 31-35 | 4.4 |
36-40 3.7 | 36-40 | 3.7 |
41-45 2.7 | 41-45 | 2.7 |
46-50 4.5 | 46-50 | 4.5 |
Schlumberger's Product Quality score was rated the highest by customers who have used Schlumberger's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
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Schlumberger's Product Quality score was rated the highest by Energy and Manufacturing industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, Schlumberger's Product Quality score is rated right above TGS.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Schlumberger | 4/5 |
![]() | TGS | 3.9/5 |
![]() | Weatherford International | 3.9/5 |
![]() | Halliburton | 3.7/5 |
![]() | National Oilwell Varco | 3.6/5 |
![]() | RPC | 2/5 |
![]() | Hughes | 1.5/5 |
![]() | Carbo Ceramics | N/A |
![]() | Dynamic Materials Corporation | N/A |
In the Energy and Manufacturing industry, Schlumberger's Product Quality score is rated right above Tesla, and is preceded by Toyota.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Mercedes-Benz USA | 4.2/5 |
![]() | Honda | 4.1/5 |
![]() | Toyota | 4.1/5 |
![]() | Schlumberger | 4/5 |
![]() | Tesla | 3.9/5 |
![]() | 3M | 3.9/5 |
![]() | Audi | 3.9/5 |
![]() | Stanley Black & Decker | 3.8/5 |
![]() | Ford Motor Company | 3.5/5 |
Schlumberger has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Energy and Manufacturing industry. The users from the Tech industry think that they had the lowest ROI from Schlumberger.
Schlumberger's ROI score was rated highest by customers ages 46-50, and rated lowest by Caucasian customers.
Male customers rated Schlumberger's ROI score 0.2 stars higher than Female customers.
Schlumberger's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.9 | Caucasian | 2.9 |
African American/Black 3.9 | African American/Black | 3.9 |
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
Other 4 | Other | 4 |
Schlumberger's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.
| Summary | Age | Score |
|---|---|---|
26-30 3.6 | 26-30 | 3.6 |
31-35 4.3 | 31-35 | 4.3 |
36-40 3.8 | 36-40 | 3.8 |
41-45 3.1 | 41-45 | 3.1 |
46-50 4.5 | 46-50 | 4.5 |
Schlumberger's ROI score was rated the highest by customers who have used Schlumberger's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Schlumberger's ROI score was rated the highest by Energy and Manufacturing industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, Schlumberger's ROI score is rated right above National Oilwell Varco, and is preceded by Weatherford International.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | TGS | 4.1/5 |
![]() | Weatherford International | 4.1/5 |
![]() | Schlumberger | 3.9/5 |
![]() | National Oilwell Varco | 3.7/5 |
![]() | Halliburton | 3.7/5 |
![]() | RPC | 2.2/5 |
![]() | Hughes | 1.5/5 |
![]() | Carbo Ceramics | N/A |
![]() | Dynamic Materials Corporation | N/A |
In the Energy and Manufacturing industry, Schlumberger's ROI score is rated right above Honda, and is preceded by Mercedes-Benz USA.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Toyota | 4/5 |
![]() | Mercedes-Benz USA | 4/5 |
![]() | Schlumberger | 3.9/5 |
![]() | Honda | 3.9/5 |
![]() | Tesla | 3.9/5 |
![]() | 3M | 3.8/5 |
![]() | Audi | 3.8/5 |
![]() | Stanley Black & Decker | 3.7/5 |
![]() | Ford Motor Company | 3.4/5 |
Schlumberger has an overall Customer Satisfaction score of 80 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Schlumberger's Customer Satisfaction score was rated highest by customers who have used Schlumberger's products/services for 1 to 2 Years, and rated lowest by customers ages 41-45.
Female customers rated Schlumberger's Customer Satisfaction score 14 points higher than Male customers.
Very Satisfied | 41% | |
|---|---|---|
Satisfied | 45% | |
Neither Satisfied nor Dissatisfied | 9% | |
Dissatisfied | 0% | |
Very Dissatisfied | 5% |
Very Satisfied | 29% | |
|---|---|---|
Satisfied | 71% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Schlumberger's Customer Satisfaction (CSAT) score was rated 67% according to Caucasian users and customers.
Schlumberger's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.
Schlumberger's Customer Satisfaction (CSAT) score was rated 83% according to Asian or Pacific Islander users and customers.
Schlumberger's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
Schlumberger's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 41-45.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 100% | |||||||||||||||
| 31-35 | 100% | |||||||||||||||
| 36-40 | 80% | |||||||||||||||
| 41-45 | 60% | |||||||||||||||
| 46-50 | 100% |
Schlumberger's Customer Satisfaction score was rated the highest by customers who have used Schlumberger's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Schlumberger's Customer Satisfaction score was rated 100 points by both Energy and Manufacturing and Tech industry customers.
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}Compared to its competitors, Schlumberger's Customer Satisfaction score is rated right above Weatherford International, and is preceded by TGS.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | TGS | 86% |
![]() | Schlumberger | 81% |
![]() | Weatherford International | 80% |
![]() | Halliburton | 73% |
![]() | National Oilwell Varco | 66% |
![]() | RPC | 0% |
![]() | Hughes | 0% |
![]() | Carbo Ceramics | 0% |
![]() | Dynamic Materials Corporation | 0% |
In the Energy and Manufacturing industry, Schlumberger's Customer Satisfaction score is rated right above Honda, and is preceded by Toyota.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Toyota | 82% |
![]() | Schlumberger | 81% |
![]() | Honda | 81% |
![]() | Mercedes-Benz USA | 80% |
![]() | 3M | 75% |
![]() | Tesla | 74% |
![]() | Audi | 74% |
![]() | Stanley Black & Decker | 70% |
![]() | Ford Motor Company | 61% |
Schlumberger has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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http://www.slb.com/
Schlumberger's Customer Service score was rated highest by customers ages 46-50, and rated lowest by customers who have used Schlumberger's products/services for Over 10 Years.
Male customers rated Schlumberger's Customer Service score 0.4 stars higher than Female customers.
Schlumberger's Customer Service score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.4 | Caucasian | 3.4 |
African American/Black 4.3 | African American/Black | 4.3 |
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
Other 4.2 | Other | 4.2 |
Schlumberger's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 3.9 | 26-30 | 3.9 |
31-35 4.1 | 31-35 | 4.1 |
36-40 3.8 | 36-40 | 3.8 |
41-45 3.8 | 41-45 | 3.8 |
46-50 4.4 | 46-50 | 4.4 |
Schlumberger's Customer Service score was rated the highest by customers who have used Schlumberger's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
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Schlumberger's Customer Service score was rated 4.3 stars by both Energy and Manufacturing and Tech industry customers.
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Compared to its competitors, Schlumberger's Customer Service score is rated right above National Oilwell Varco, and is preceded by Weatherford International.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | TGS | 4.2/5 |
![]() | Weatherford International | 4.1/5 |
![]() | Schlumberger | 4/5 |
![]() | National Oilwell Varco | 3.9/5 |
![]() | Halliburton | 3.7/5 |
![]() | RPC | 1.9/5 |
![]() | Hughes | 1.5/5 |
![]() | Carbo Ceramics | N/A |
![]() | Dynamic Materials Corporation | N/A |
In the Energy and Manufacturing industry, Schlumberger's Customer Service score is rated right above Toyota, and is preceded by Mercedes-Benz USA.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Mercedes-Benz USA | 4.1/5 |
![]() | Schlumberger | 4/5 |
![]() | Toyota | 4/5 |
![]() | Honda | 4/5 |
![]() | Tesla | 3.8/5 |
![]() | Audi | 3.8/5 |
![]() | Stanley Black & Decker | 3.8/5 |
![]() | 3M | 3.8/5 |
![]() | Ford Motor Company | 3.4/5 |
Schlumberger has a 4.1/5 stars for its overall company culture rated by their employees

Schlumberger scored a 33 for Net Promoter Score and a 20 for Employee Net Promoter Score. NPS gauges how likely a customer of Schlumberger would recommend the brand to a friend. ENPS measures how likely Schlumberger employees would recommend working at Schlumberger to a friend.
| 56% | Promoters |
|---|---|
| 21% | Passive |
| 23% | Detractors |
| 48% | Promoters |
|---|---|
| 24% | Passive |
| 28% | Detractors |
Schlumberger is ranked #603 in the Global Top 100 Brands. It ranks just behind BlackRock and just ahead of Clif Bar.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
601 | ![]() | Builders FirstSource | ![]() | Peter Jackson | Energy and Manufacturing |
602 | ![]() | BlackRock | ![]() | Laurence Fink | Banking and Financial Services |
603 | ![]() | Schlumberger | ![]() | Paal Kibsgaard | Energy and Manufacturing |
604 | ![]() | Clif Bar | ![]() | Sally Grimes | Consumer Goods |
605 | ![]() | Leo Burnett | ![]() | Andrew Swinand | Business and Consumer Services |
606 | ![]() | Meijer | ![]() | Rick Keyes | Food and Beverages |
607 | ![]() | UserTesting | ![]() | Andy MacMillan | Tech |
Schlumberger is ranked #49 in the Energy and Manufacturing Industry. It ranks just behind Builders FirstSource and just ahead of Raytheon Technologies.
| RANK | COMPANY | Location | |
|---|---|---|---|
47 | ![]() | Clean Harbors | Norwell, MA |
48 | ![]() | Builders FirstSource | Irving, TX |
49 | ![]() | Schlumberger | |
50 | ![]() | Raytheon Technologies | Waltham, MA |
51 | ![]() | Koch Industries | Wichita, KS |
52 | ![]() | Lennox International | Richardson, TX |
53 | ![]() | Nissan | Smyrna, TN |