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Meijer is

Ranked

#51

Food and Beverages Brands

Brand Page

Meijer

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Meijer

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Meijer is ranked #51 in Food and Beverages Brands

About Meijer's Brand

Meijer is a shopping website for grocery, health, and beauty care. Meijer’s brand is ranked #606 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Meijer. When compared to other organizations within the Food and Beverages industry, Meijer is ranked #51. Among its major competitors, Meijer is ranked in 3rd place for NPS while Costco is 1st, and Trader Joe's is 2nd. Overall, Meijer has a neutral social sentiment, when analyzing social media channels and online mentions.

Brand at a Glance

80%

Customer Loyalty

3.5/5

Product Quality

3.3/5

Pricing

3.2/5

Customer Service

Meijer Ranking

^#51 in Food and Beverages
^#3 / 4 of its competitors

Meijer NPS

Meijer's Net Promoter Score (NPS) is a 7 with 46% Promoters, 15% Passives, and 39% Detractors. Net Promoter Score tracks whether Meijer's customers would recommend using the product based on a scale of -100 to 100.

Meijer Overall NPS

NPS

46%	Promoters
15%	Passives
39%	Detractors

Meijer NPS Trend

-100

-50

100

Summary	Date	Score
Feb 2025 6	Feb 2025	6
Mar 2025 8	Mar 2025	8
Apr 2025 7	Apr 2025	7
May 2025 8	May 2025	8
Jun 2025 7	Jun 2025	7
Jul 2025 7	Jul 2025	7
Aug 2025 7	Aug 2025	7
Sep 2025 7	Sep 2025	7
Oct 2025 7	Oct 2025	7
Nov 2025 7	Nov 2025	7
Dec 2025 7	Dec 2025	7
Jan 2026 7	Jan 2026	7

How Other Brands Compare

Meijer is ranked third for NPS among its competitors. Costco and Trader Joe's come in first and second, with Kroger coming in at #4.

	Meijer	Costco	Trader Joe's	Kroger
Global Ranking	#606	#1	#11	#151
NPS	7	50	46	0
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	Neutral	-	-
Valuation Updated every 24 hours for public companies	-	$157.15B	-	$27.03B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Meijer NPS by Gender

Male customers rated Meijer's NPS 9 points higher than Female customers.

Male

Meijer's NPS was rated 4 by Male customers on Comparably.

45%

Promoters

14%

Passives

41%

Detractors

Female

-5

Meijer's NPS was rated -5 by Female customers on Comparably.

41%

Promoters

13%

Passives

46%

Detractors

Meijer NPS by Ethnicity

Meijer's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 2	Caucasian	2
Hispanic or Latino -57	Hispanic or Latino	-57
African American/Black 0	African American/Black	0
Asian or Pacific Islander 23	Asian or Pacific Islander	23
Native American -14	Native American	-14
Other -15	Other	-15

Meijer NPS by Age

Meijer's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.

100

Summary

Age

Promoters

Passives

Detractors

18-25

55%

21%

24%

26-30

50%

17%

33%

31-35

20%

27%

53%

36-40

41%

24%

35%

41-45

45%

10%

45%

46-50

26%

27%

47%

51-55

59%

33%

56-60

36%

55%

61-65

43%

11%

46%

66+

31%

61%

Meijer NPS by Usage

Meijer's NPS was rated the highest by customers who have used Meijer's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -64	Less than 1 Year	-64
1 to 2 Years -4	1 to 2 Years	-4
2 to 5 Years 22	2 to 5 Years	22
5 to 10 Years -21	5 to 10 Years	-21
Over 10 Years 1	Over 10 Years	1

Meijer NPS vs. Competitors

Compared to its competitors, Meijer's NPS is rated right above Kroger, and is preceded by Trader Joe's.

COMPANY		NPS Score
	Costco	50
	Trader Joe's	46
	Meijer	7
	Kroger	0
	SUPERVALU	-6
	Sam's Club	-8
	Ingles Markets	-19
	Jewel Osco	-34

Meijer NPS vs Companies in Food and Beverages

In the Food and Beverages industry, Meijer's NPS is rated right below McDonald's.

COMPANY		NPS Score
	Chick-fil-A	55
	Red Bull	42
	The Coca-Cola Company	39
	Hershey Company	35
	Starbucks	30
	Mars	27
	PepsiCo	24
	McDonald's	19
	Meijer	7

Meijer Customer Reviews

Out of the 64 Meijer customer reviews 36 were positive and 28 were constructive. Meijer customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Meijer Customer Loyalty

80%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

80% of Meijer users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

80%

20%

Meijer Customer Loyalty Score by Gender

Female customers rated Meijer's Customer Loyalty score 2% higher than Male customers.

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Male

82%

Yes

Female

84%

Yes

Meijer Customer Loyalty Score by Ethnicity

Meijer's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Native American

out of 100

Other

Meijer Customer Loyalty Score by Age

Meijer's Customer Loyalty score was rated the highest by customers ages 46-50, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Meijer.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 81%	18-25	81%
26-30 70%	26-30	70%
31-35 88%	31-35	88%
36-40 84%	36-40	84%
41-45 81%	41-45	81%
46-50 95%	46-50	95%
51-55 87%	51-55	87%
56-60 78%	56-60	78%
61-65 82%	61-65	82%
66+ 85%	66+	85%

Meijer Customer Loyalty Score by Usage

Meijer's Customer Loyalty score was rated the highest by customers who have used Meijer's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	23%
1 to 2 Years	79%
2 to 5 Years	79%
5 to 10 Years	79%
Over 10 Years	88%

Meijer Customer Loyalty Score by Industry

Meijer's Customer Loyalty score was rated the highest by Business Supplies and Equipment industry customers, and the lowest by Individual and Family Services industry customers.

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Tech	67%
Accounting	96%
Aerospace and Aviation	49%
Fashion and Beauty	78%
Architecture and Planning	78%
Arts and Entertainment	66%
Automotive and Transportation	92%
Banking and Financial Services	66%
Business and Consumer Services	87%
Business Supplies and Equipment	100%
Construction	85%
Consulting	100%
Consumer Goods	85%
Consumer Services	78%
Education	78%
Facilities Services	100%
Government and Public Policy	70%
Healthcare, Hospitals and Medicine	77%
Hospitality	100%
Individual and Family Services	40%
Legal	64%
Manufacturing and Machinery	94%
Marketing, Advertising and Research	100%
Non-Profit	100%
Professional Services	78%
Retail	83%
Security and Investigations	100%
Wholesale	70%

Meijer Customer Loyalty vs. Competitors

Compared to its competitors, Meijer's Customer Loyalty score is rated right above Kroger, and is preceded by Ingles Markets.

COMPANY		Customer Loyalty Score
	Costco	89%
	Trader Joe's	86%
	Sam's Club	83%
	Jewel Osco	82%
	Ingles Markets	81%
	Meijer	80%
	Kroger	79%
	SUPERVALU	75%

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Customer Loyalty for Other Food and Beverages Brands

In the Food and Beverages industry, Meijer's Customer Loyalty score is rated right above McDonald's, and is preceded by Hershey Company.

COMPANY		Customer Loyalty Score
	Chick-fil-A	87%
	The Coca-Cola Company	85%
	PepsiCo	82%
	Red Bull	81%
	Hershey Company	81%
	Meijer	80%
	McDonald's	79%
	Starbucks	78%
	Mars	78%

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Meijer Product Quality

3.5/5

Meijer has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.

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Meijer Product Information

Meijer’s product quality score is a 3.5 out of 5 as rated by its users and customers. Reviewers from the Security and Investigations industry rated Meijer's product the highest. Reviewers from the Accounting industry rated Meijer the lowest at 3.8.

Website: http://www.meijer.com/pharmacy

Company Size: 10,000+ Employees

Industry

Tech

Ecommerce and Marketplaces

Healthcare

Marketplaces

Quick Insights into Meijer Product Quality

Meijer's Product Quality score was rated highest by customers from the Security and Investigations industry, and rated lowest by customers from the Wholesale industry.

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Ranked Meijer Product Quality the Highest

Security and Investigations	5
Asian or Pacific Islander	3.9
2 to 5 Years	3.8

Ranked Meijer Product Quality the Lowest

Native American	2.5
Less than 1 Year	2
Wholesale	1.5

Meijer Product Quality Score by Gender

Male customers rated Meijer's Product Quality score 0.2 stars higher than Female customers.

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Male

3.4/5

Female

3.2/5

Meijer Product Quality Score by Ethnicity

Meijer's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Native American customers.

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Summary	Ethnicity	Score
Caucasian 3.3	Caucasian	3.3
Hispanic or Latino 2.7	Hispanic or Latino	2.7
African American/Black 3.2	African American/Black	3.2
Asian or Pacific Islander 3.9	Asian or Pacific Islander	3.9
Native American 2.5	Native American	2.5
Other 3.3	Other	3.3

Meijer Product Quality Score by Age

Meijer's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.

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Summary	Age	Score
18-25 3.7	18-25	3.7
26-30 3.8	26-30	3.8
31-35 2.5	31-35	2.5
36-40 3.2	36-40	3.2
41-45 3.2	41-45	3.2
46-50 3	46-50	3
51-55 3.8	51-55	3.8
56-60 2.9	56-60	2.9
61-65 3.3	61-65	3.3
66+ 3	66+	3

Meijer Product Quality Score by Usage

Meijer's Product Quality score was rated the highest by customers who have used Meijer's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2
1 to 2 Years	3.3
2 to 5 Years	3.8
5 to 10 Years	3
Over 10 Years	3.3

Meijer Product Quality Score by Industry

Meijer's Product Quality score was rated the highest by Security and Investigations industry customers, and the lowest by Wholesale industry customers.

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Tech	3.1
Accounting	3.8
Aerospace and Aviation	2.8
Fashion and Beauty	3.2
Architecture and Planning	3.6
Arts and Entertainment	2.7
Automotive and Transportation	2.9
Banking and Financial Services	3.4
Business and Consumer Services	3.6
Business Supplies and Equipment	4.1
Construction	4.2
Consulting	3.6
Consumer Goods	4.4
Consumer Services	3.2
Education	3.5
Facilities Services	2.3
Government and Public Policy	2.7
Healthcare, Hospitals and Medicine	3
Hospitality	3.2
Individual and Family Services	2.8
Legal	2.1
Manufacturing and Machinery	3.1
Marketing, Advertising and Research	4.1
Non-Profit	4.7
Professional Services	4.1
Retail	3.7
Security and Investigations	5
Wholesale	1.5

Meijer Product Quality vs. Competitors

Compared to its competitors, Meijer's Product Quality score is rated right above Kroger, and is preceded by Trader Joe's.

COMPANY		Product Quality Score
	Costco	4.3/5
	Trader Joe's	4.2/5
	Meijer	3.5/5
	Kroger	3.4/5
	SUPERVALU	3/5
	Sam's Club	2.9/5
	Ingles Markets	2.9/5
	Jewel Osco	2.7/5

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Product Quality for Other Food and Beverages Brands

In the Food and Beverages industry, Meijer's Product Quality score is rated right below McDonald's.

COMPANY		Product Quality Score
	Chick-fil-A	4.3/5
	The Coca-Cola Company	4.2/5
	Red Bull	4.2/5
	Starbucks	4.1/5
	Hershey Company	4.1/5
	Mars	4/5
	PepsiCo	4/5
	McDonald's	3.7/5
	Meijer	3.5/5

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Meijer Pricing

Meijer ROI & Value For Money

3.3/5

Meijer has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.

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Meijer Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Security and Investigations industry. The users from the Facilities Services industry think that they had the lowest ROI from Meijer.

Quick Insights into Meijer ROI

Meijer's ROI score was rated highest by customers from the Security and Investigations industry, and rated lowest by customers from the Wholesale industry.

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Ranked Meijer ROI the Highest

Security and Investigations	4.8
2 to 5 Years	3.6
Asian or Pacific Islander	3.6

Ranked Meijer ROI the Lowest

Hispanic or Latino	2
Less than 1 Year	2
Wholesale	1.5

Meijer ROI Score by Gender

Male customers rated Meijer's ROI score 0.2 stars higher than Female customers.

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Male

3.3/5

Female

3.1/5

Meijer ROI Score by Ethnicity

Meijer's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.

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Summary	Ethnicity	Score
Caucasian 3.2	Caucasian	3.2
Hispanic or Latino 2	Hispanic or Latino	2
African American/Black 3.2	African American/Black	3.2
Asian or Pacific Islander 3.6	Asian or Pacific Islander	3.6
Native American 2.8	Native American	2.8
Other 3.1	Other	3.1

Meijer ROI Score by Age

Meijer's ROI score was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.

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Summary	Age	Score
18-25 3.3	18-25	3.3
26-30 3.3	26-30	3.3
31-35 3	31-35	3
36-40 3.2	36-40	3.2
41-45 3	41-45	3
46-50 3.1	46-50	3.1
51-55 3.5	51-55	3.5
56-60 3	56-60	3
61-65 3.5	61-65	3.5
66+ 3	66+	3

Meijer ROI Score by Usage

Meijer's ROI score was rated the highest by customers who have used Meijer's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2
1 to 2 Years	2.9
2 to 5 Years	3.6
5 to 10 Years	3
Over 10 Years	3.3

Meijer ROI Score by Industry

Meijer's ROI score was rated the highest by Security and Investigations industry customers, and the lowest by Wholesale industry customers.

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Tech	3
Accounting	3.7
Aerospace and Aviation	2.5
Fashion and Beauty	3.5
Architecture and Planning	3.6
Arts and Entertainment	3.1
Automotive and Transportation	3.1
Banking and Financial Services	3
Business and Consumer Services	3.5
Business Supplies and Equipment	4.5
Construction	3.8
Consulting	3
Consumer Goods	4.3
Consumer Services	2.9
Education	3
Facilities Services	1.5
Government and Public Policy	2.6
Healthcare, Hospitals and Medicine	2.7
Hospitality	1.9
Individual and Family Services	2.8
Legal	2.1
Manufacturing and Machinery	3.3
Marketing, Advertising and Research	3.5
Non-Profit	4.1
Professional Services	4.2
Retail	3.6
Security and Investigations	4.8
Wholesale	1.5

Meijer Pricing vs. Competitors

Compared to its competitors, Meijer's ROI score is rated right above Kroger, and is preceded by Trader Joe's.

COMPANY		Pricing Score
	Costco	4.1/5
	Trader Joe's	4/5
	Meijer	3.3/5
	Kroger	3.2/5
	Sam's Club	3.1/5
	SUPERVALU	2.9/5
	Ingles Markets	2.8/5
	Jewel Osco	2.6/5

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ROI for Other Food and Beverages Brands

In the Food and Beverages industry, Meijer's ROI score is rated right below McDonald's.

COMPANY		Pricing Score
	Chick-fil-A	4.1/5
	The Coca-Cola Company	3.9/5
	Hershey Company	3.9/5
	Red Bull	3.8/5
	Mars	3.8/5
	PepsiCo	3.8/5
	Starbucks	3.6/5
	McDonald's	3.6/5
	Meijer	3.3/5

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Meijer Customer Satisfaction (CSAT)

Meijer Customer Satisfaction (CSAT) Score

60 / 100

Meijer has an overall Customer Satisfaction score of 60 rated by its users and customers.

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Very Satisfied	39%
Satisfied	21%
Neither Satisfied nor Dissatisfied	9%
Dissatisfied	8%
Very Dissatisfied	23%

Very Satisfied

39%

Satisfied

21%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

23%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Meijer Customer Satisfaction

Meijer's Customer Satisfaction score was rated highest by customers from the Non-Profit industry, and rated lowest by Hispanic or Latino customers.

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Ranked Meijer Customer Satisfaction the Highest

Non-Profit	100%
26-30	77%
Asian or Pacific Islander	75%

Ranked Meijer Customer Satisfaction the Lowest

Legal	25%
31-35	22%
Hispanic or Latino	17%

Meijer Customer Satisfaction Score by Gender

Male customers rated Meijer's Customer Satisfaction score 8 points higher than Female customers.

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61 / 100

Male

	Very Satisfied	42%
	Satisfied	19%
	Neither Satisfied nor Dissatisfied	10%
	Dissatisfied	9%
	Very Dissatisfied	20%

53 / 100

Female

	Very Satisfied	36%
	Satisfied	17%
	Neither Satisfied nor Dissatisfied	5%
	Dissatisfied	10%
	Very Dissatisfied	32%

Meijer Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Meijer's Customer Satisfaction (CSAT) score was rated 57% according to Caucasian users and customers.

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57 / 100

Very Satisfied	39%
Satisfied	18%
Neither Satisfied nor Dissatisfied	5%
Dissatisfied	12%
Very Dissatisfied	26%

Very Satisfied

39%

Satisfied

18%

Neither Satisfied nor Dissatisfied

Dissatisfied

12%

Very Dissatisfied

26%

CSAT according to Hispanic or Latino

Meijer's Customer Satisfaction (CSAT) score was rated 17% according to Hispanic or Latino users and customers.

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17 / 100

Very Satisfied	0%
Satisfied	17%
Neither Satisfied nor Dissatisfied	33%
Dissatisfied	0%
Very Dissatisfied	50%

Very Satisfied

Satisfied

17%

Neither Satisfied nor Dissatisfied

33%

Dissatisfied

Very Dissatisfied

50%

CSAT according to African American/Black

Meijer's Customer Satisfaction (CSAT) score was rated 58% according to African American/Black users and customers.

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58 / 100

Very Satisfied	50%
Satisfied	8%
Neither Satisfied nor Dissatisfied	11%
Dissatisfied	4%
Very Dissatisfied	27%

Very Satisfied

50%

Satisfied

Neither Satisfied nor Dissatisfied

11%

Dissatisfied

Very Dissatisfied

27%

CSAT according to Asian or Pacific Islander

Meijer's Customer Satisfaction (CSAT) score was rated 75% according to Asian or Pacific Islander users and customers.

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75 / 100

Very Satisfied	42%
Satisfied	33%
Neither Satisfied nor Dissatisfied	17%
Dissatisfied	0%
Very Dissatisfied	8%

Very Satisfied

42%

Satisfied

33%

Neither Satisfied nor Dissatisfied

17%

Dissatisfied

Very Dissatisfied

CSAT according to Native American

Meijer's Customer Satisfaction (CSAT) score was rated 43% according to Native American users and customers.

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43 / 100

Very Satisfied	29%
Satisfied	14%
Neither Satisfied nor Dissatisfied	14%
Dissatisfied	0%
Very Dissatisfied	43%

Very Satisfied

29%

Satisfied

14%

Neither Satisfied nor Dissatisfied

14%

Dissatisfied

Very Dissatisfied

43%

CSAT according to Other

Meijer's Customer Satisfaction (CSAT) score was rated 55% according to Other users and customers.

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55 / 100

Very Satisfied	33%
Satisfied	22%
Neither Satisfied nor Dissatisfied	11%
Dissatisfied	6%
Very Dissatisfied	28%

Very Satisfied

33%

Satisfied

22%

Neither Satisfied nor Dissatisfied

11%

Dissatisfied

Very Dissatisfied

28%

Meijer Customer Satisfaction Score by Age

Meijer's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.

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100

Breakdown

Age

Score

18-25

76%

26-30

77%

31-35

22%

36-40

66%

41-45

57%

46-50

54%

51-55

66%

56-60

47%

61-65

55%

66+

40%

Meijer Customer Satisfaction Score by Usage

Meijer's Customer Satisfaction score was rated the highest by customers who have used Meijer's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	30
1 to 2 Years	53
2 to 5 Years	69
5 to 10 Years	49
Over 10 Years	58

Meijer Customer Satisfaction Score by Industry

Meijer's Customer Satisfaction score was rated the highest by Non-Profit industry customers, and the lowest by Legal industry customers.

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{
	"title": "Meijer Customer Satisfaction Score by Industry",
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			"label": "Tech",
			"groupId": 104,
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			"groupId": 498,
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			"label": "Arts and Entertainment",
			"groupId": 499,
			"score": 43,
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			"label": "Automotive and Transportation",
			"groupId": 500,
			"score": 45,
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			"label": "Banking and Financial Services",
			"groupId": 501,
			"score": 40,
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		{
			"label": "Business and Consumer Services",
			"groupId": 504,
			"score": 71,
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			"groupId": 505,
			"score": 67,
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		{
			"label": "Construction",
			"groupId": 510,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
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			"scoreClassName": "",
			"scoreLabel": 75
		},
		{
			"label": "Consulting",
			"groupId": 511,
			"score": 67,
			"stars": 0,
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			"scoreClassName": "",
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		},
		{
			"label": "Consumer Goods",
			"groupId": 513,
			"score": 80,
			"stars": 0,
			"csatScore": 80,
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		},
		{
			"label": "Consumer Services",
			"groupId": 514,
			"score": 67,
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			"label": "Education",
			"groupId": 515,
			"score": 67,
			"stars": 0,
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			"scoreClassName": "",
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		},
		{
			"label": "Government and Public Policy",
			"groupId": 521,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
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			"scoreClassName": "",
			"scoreLabel": 50
		},
		{
			"label": "Healthcare, Hospitals and Medicine",
			"groupId": 522,
			"score": 35,
			"stars": 0,
			"csatScore": 35,
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			"scoreClassName": "",
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		},
		{
			"label": "Hospitality",
			"groupId": 523,
			"score": 67,
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		{
			"label": "Legal",
			"groupId": 529,
			"score": 25,
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		{
			"label": "Manufacturing and Machinery",
			"groupId": 533,
			"score": 42,
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		{
			"label": "Non-Profit",
			"groupId": 540,
			"score": 100,
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		{
			"label": "Professional Services",
			"groupId": 549,
			"score": 75,
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			"label": "Retail",
			"groupId": 559,
			"score": 57,
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Tech	55
Accounting	67
Aerospace and Aviation	34
Architecture and Planning	75
Arts and Entertainment	43
Automotive and Transportation	45
Banking and Financial Services	40
Business and Consumer Services	71
Business Supplies and Equipment	67
Construction	75
Consulting	67
Consumer Goods	80
Consumer Services	67
Education	67
Government and Public Policy	50
Healthcare, Hospitals and Medicine	35
Hospitality	67
Legal	25
Manufacturing and Machinery	42
Non-Profit	100
Professional Services	75
Retail	57

Meijer Customer Satisfaction vs. Competitors

Compared to its competitors, Meijer's Customer Satisfaction score is rated right above Kroger, and is preceded by SUPERVALU.

COMPANY		Customer Satisfaction (CSAT) Score
	Costco	84%
	Trader Joe's	79%
	SUPERVALU	64%
	Meijer	59%
	Kroger	59%
	Sam's Club	53%
	Ingles Markets	49%
	Jewel Osco	35%

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Customer Satisfaction for Other Food and Beverages Brands

In the Food and Beverages industry, Meijer's Customer Satisfaction score is rated right below McDonald's.

COMPANY		Customer Satisfaction (CSAT) Score
	The Coca-Cola Company	87%
	Starbucks	84%
	Red Bull	82%
	Chick-fil-A	81%
	Hershey Company	80%
	PepsiCo	79%
	Mars	74%
	McDonald's	72%
	Meijer	59%

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Meijer Customer Service

3.2/5

Meijer has an overall Customer Service score of 3.2 out of 5 stars rated by its users and customers.

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About Meijer's Customer Service

Address

Greenville, MI

Website

http://www.meijer.com/pharmacy

Phone Number

(186) 678-9604

Quick Insights into Meijer Customer Service

Meijer's Customer Service score was rated highest by customers from the Security and Investigations industry, and rated lowest by customers from the Wholesale industry.

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Ranked Meijer Customer Service the Highest

Security and Investigations	5
Asian or Pacific Islander	3.9
26-30	3.6

Ranked Meijer Customer Service the Lowest

31-35	2.2
Less than 1 Year	2
Wholesale	1.5

Meijer Customer Service Score by Gender

Male customers rated Meijer's Customer Service score 0.3 stars higher than Female customers.

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Male

3.2/5

Female

2.9/5

Meijer Customer Service Score by Ethnicity

Meijer's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 3	Caucasian	3
Hispanic or Latino 2.3	Hispanic or Latino	2.3
African American/Black 3	African American/Black	3
Asian or Pacific Islander 3.9	Asian or Pacific Islander	3.9
Native American 2.5	Native American	2.5
Other 2.9	Other	2.9

Meijer Customer Service Score by Age

Meijer's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.

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100

Summary	Age	Customer Service Score
18-25 3.4	18-25	3.4
26-30 3.6	26-30	3.6
31-35 2.2	31-35	2.2
36-40 3.2	36-40	3.2
41-45 2.8	41-45	2.8
46-50 2.8	46-50	2.8
51-55 3.6	51-55	3.6
56-60 2.9	56-60	2.9
61-65 3	61-65	3
66+ 2.6	66+	2.6

Meijer Customer Service Score by Usage

Meijer's Customer Service score was rated the highest by customers who have used Meijer's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2
1 to 2 Years	3
2 to 5 Years	3.5
5 to 10 Years	2.8
Over 10 Years	3

Meijer Customer Service Score by Industry

Meijer's Customer Service score was rated the highest by Security and Investigations industry customers, and the lowest by Wholesale industry customers.

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Tech	2.8
Accounting	3.6
Aerospace and Aviation	2.7
Fashion and Beauty	2.9
Architecture and Planning	3.6
Arts and Entertainment	2.8
Automotive and Transportation	2.5
Banking and Financial Services	3.2
Business and Consumer Services	3.3
Business Supplies and Equipment	3.8
Construction	3.9
Consulting	3.7
Consumer Goods	4
Consumer Services	2.6
Education	3.1
Facilities Services	1.5
Government and Public Policy	2.6
Healthcare, Hospitals and Medicine	2.8
Hospitality	2.6
Individual and Family Services	2.8
Legal	1.5
Manufacturing and Machinery	2.7
Marketing, Advertising and Research	3.3
Non-Profit	3.5
Professional Services	3.9
Retail	3.4
Security and Investigations	5
Wholesale	1.5

Meijer Customer Service vs. Competitors

Compared to its competitors, Meijer's Customer Service score is rated right above Kroger, and is preceded by Trader Joe's.

COMPANY		Customer Service Score
	Costco	4.2/5
	Trader Joe's	4.2/5
	Meijer	3.2/5
	Kroger	3.2/5
	SUPERVALU	3.1/5
	Ingles Markets	2.8/5
	Sam's Club	2.7/5
	Jewel Osco	2.5/5

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Customer Service for Other Food and Beverages Brands

In the Food and Beverages industry, Meijer's Customer Service score is rated right below McDonald's.

COMPANY		Customer Service Score
	Chick-fil-A	4.3/5
	Starbucks	4.1/5
	The Coca-Cola Company	4/5
	Red Bull	4/5
	Hershey Company	3.9/5
	Mars	3.9/5
	PepsiCo	3.8/5
	McDonald's	3.6/5
	Meijer	3.2/5

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Meijer as an Employer

2.7/5

Meijer has a 2.7/5 stars for its overall company culture rated by their employees

bottom

25%

CEO of Meijer

Rick Keyes

In the Bottom 25% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Meijer scored a 7 for Net Promoter Score and a -25 for Employee Net Promoter Score. NPS gauges how likely a customer of Meijer would recommend the brand to a friend. ENPS measures how likely Meijer employees would recommend working at Meijer to a friend.

Net Promoter Score

NPS Score

46%	Promoters
15%	Passive
39%	Detractors

Employee Net Promoter Score

-25

eNPS Score

28%	Promoters
19%	Passive
53%	Detractors

Global Ranking Snapshot

Meijer is ranked #606 in the Global Top 100 Brands. It ranks just behind Leo Burnett and just ahead of UserTesting.

RANK			INDUSTRY
604	Clif Bar	Sally Grimes	Consumer Goods
605	Leo Burnett	Andrew Swinand	Business and Consumer Services
606	Meijer	Rick Keyes	Food and Beverages
607	UserTesting	Andy MacMillan	Tech
608	SAP SuccessFactors	Greg Tomb	Tech
609	F5, Inc.	François Locoh-Donou	Tech
610	Swiss Re	Christian Mumenthaler	Business and Consumer Services

Food and Beverages Ranking Snapshot

Meijer is ranked #51 in the Food and Beverages Industry. It ranks just behind Clif Bar and just ahead of Smithfield.

RANK		Location
49	Land O' Lakes	Hills, MN
50	Clif Bar	Emeryville, CA
51	Meijer	Greenville, MI
52	Smithfield	Smithfield, VA
53	Red Robin	Englewood, CO
54	Philz Coffee	San Francisco, CA
55	Blue Bottle Coffee	Oakland, CA