-34
NPS
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Jewel Osco
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About Jewel Osco's Brand
Jewel-Osco is a supermarket chain headquartered in Itasca, Illinois, a Chicago suburb. Among its major competitors, Jewel Osco is ranked in 6th place for NPS while Whole Foods Market is 1st, and Walmart is 2nd. Overall, Jewel Osco has a neutral social sentiment, when analyzing social media channels and online mentions.
Brand at a Glance
82%
Customer Loyalty
2.7/5
Product Quality
2.6/5
Pricing
2.5/5
Customer Service
Jewel Osco Ranking
- #4 / 4 of its competitors
Jewel Osco NPS
Jewel Osco's Net Promoter Score (NPS) is a -34 with 28% Promoters, 10% Passives, and 62% Detractors. Net Promoter Score tracks whether Jewel Osco's customers would recommend using the product based on a scale of -100 to 100.
Jewel Osco Overall NPS
| 28% | Promoters |
|---|---|
| 10% | Passives |
| 62% | Detractors |
Jewel Osco NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2025 -34 | Jan 2025 | -34 |
Feb 2025 -32 | Feb 2025 | -32 |
Mar 2025 -34 | Mar 2025 | -34 |
Apr 2025 -34 | Apr 2025 | -34 |
May 2025 -34 | May 2025 | -34 |
Jun 2025 -33 | Jun 2025 | -33 |
Jul 2025 -34 | Jul 2025 | -34 |
Aug 2025 -34 | Aug 2025 | -34 |
Sep 2025 -34 | Sep 2025 | -34 |
Oct 2025 -34 | Oct 2025 | -34 |
Nov 2025 -34 | Nov 2025 | -34 |
Dec 2025 -34 | Dec 2025 | -34 |
How Other Brands Compare
Jewel Osco is ranked #4 for NPS among its competitors. Whole Foods Market and Walmart come in first and second, with Albertsons Companies coming in at third.
Jewel Osco |  Whole Foods Market |  Walmart |  Albertsons Companies | |
| Global Ranking | #- | #68 | #104 | #197 |
| NPS | -34 | 19 | 7 | 3 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | - | $382.64B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Jewel Osco NPS by Gender
Male customers rated Jewel Osco's NPS 28 points higher than Female customers.
Male
-37
Jewel Osco's NPS was rated -37 by Male customers on Comparably.
27%
Promoters
9%
Passives
64%
Detractors
Female
-65
Jewel Osco's NPS was rated -65 by Female customers on Comparably.
12%
Promoters
11%
Passives
77%
Detractors
Jewel Osco NPS by Ethnicity
Jewel Osco's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -58 | Caucasian | -58 |
Hispanic or Latino 34 | Hispanic or Latino | 34 |
African American/Black -53 | African American/Black | -53 |
Asian or Pacific Islander 34 | Asian or Pacific Islander | 34 |
Native American 0 | Native American | 0 |
Other -73 | Other | -73 |
Jewel Osco NPS by Age
Jewel Osco's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.
Jewel Osco NPS by Usage
Jewel Osco's NPS was rated the highest by customers who have used Jewel Osco's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -12 | Less than 1 Year | -12 |
1 to 2 Years 0 | 1 to 2 Years | 0 |
2 to 5 Years -40 | 2 to 5 Years | -40 |
5 to 10 Years 0 | 5 to 10 Years | 0 |
Over 10 Years -71 | Over 10 Years | -71 |
Jewel Osco NPS vs. Competitors
Compared to its competitors, Jewel Osco's NPS is rated right below Sam's Club.
| COMPANY | NPS Score | |
|---|---|---|
| Whole Foods Market | 19 |
| Walmart | 7 |
 | Meijer | 7 |
| Albertsons Companies | 3 |
 | Sam's Club | -8 |
| Jewel Osco | -34 |
Jewel Osco Customer Reviews
Out of the 28 Jewel Osco customer reviews 12 were positive and 16 were constructive. Jewel Osco customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Jewel Osco Customer Loyalty
82%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
82% of Jewel Osco users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Jewel Osco Customer Loyalty Score by Gender
Female customers rated Jewel Osco's Customer Loyalty score 5% higher than Male customers.
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Male
80%
Yes
Female
85%
Yes
Jewel Osco Customer Loyalty Score by Ethnicity
Jewel Osco's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Jewel Osco.
88
out of 100
Caucasian
100
out of 100
Hispanic or Latino
82
out of 100
African American/Black
70
out of 100
Asian or Pacific Islander
100
out of 100
Native American
62
out of 100
Other
Jewel Osco Customer Loyalty Score by Age
Jewel Osco's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Jewel Osco.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 100% | 18-25 | 100% |
26-30 82% | 26-30 | 82% |
31-35 66% | 31-35 | 66% |
36-40 100% | 36-40 | 100% |
41-45 75% | 41-45 | 75% |
46-50 92% | 46-50 | 92% |
51-55 82% | 51-55 | 82% |
56-60 95% | 56-60 | 95% |
61-65 79% | 61-65 | 79% |
66+ 79% | 66+ | 79% |
Jewel Osco Customer Loyalty Score by Usage
Jewel Osco's Customer Loyalty score was rated the highest by customers who have used Jewel Osco's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Jewel Osco Customer Loyalty Score by Industry
Jewel Osco's Customer Loyalty score was rated the highest by Arts and Entertainment industry customers, and the lowest by Retail industry customers.
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Jewel Osco Customer Loyalty vs. Competitors
Compared to its competitors, Jewel Osco's Customer Loyalty score is rated right above Meijer, and is preceded by Sam's Club.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Sam's Club | 83% |
| Jewel Osco | 82% |
| Meijer | 80% |
| Whole Foods Market | 78% |
| Walmart | 76% |
| Albertsons Companies | 72% |
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Jewel Osco Product Quality
2.7/5
Jewel Osco has an overall Product Quality score of 2.7 out of 5 stars rated by its users and customers.
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Jewel Osco Product Information
Jewel Osco’s product quality score is a 2.7 out of 5 as rated by its users and customers. Reviewers from the Architecture and Planning industry rated Jewel Osco's product the highest. Reviewers from the Government and Public Policy industry rated Jewel Osco the lowest at 2.
- Website
- http://www.jewelosco.com
- Company Size
- 10,000+ Employees
Industry
Ecommerce and Marketplaces
Marketplaces
Quick Insights into Jewel Osco Product Quality
Jewel Osco's Product Quality score was rated highest by customers from the Architecture and Planning industry, and rated lowest by customers from the Restaurants industry.
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Ranked Jewel Osco Product Quality the Highest
Ranked Jewel Osco Product Quality the Lowest
Jewel Osco Product Quality Score by Gender
Male customers rated Jewel Osco's Product Quality score 0.3 stars higher than Female customers.
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Male
2.7/5
Female
2.4/5
Jewel Osco Product Quality Score by Ethnicity
Jewel Osco's Product Quality score was rated the highest by Native American customers, and the lowest by African American/Black customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Jewel Osco.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.5 | Caucasian | 2.5 |
Hispanic or Latino 4.1 | Hispanic or Latino | 4.1 |
African American/Black 2 | African American/Black | 2 |
Asian or Pacific Islander 3.5 | Asian or Pacific Islander | 3.5 |
Native American 4.6 | Native American | 4.6 |
Other 2.1 | Other | 2.1 |
Jewel Osco Product Quality Score by Age
Jewel Osco's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 61-65.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.3 | 18-25 | 3.3 |
26-30 3.8 | 26-30 | 3.8 |
31-35 2.5 | 31-35 | 2.5 |
36-40 1.7 | 36-40 | 1.7 |
41-45 2.6 | 41-45 | 2.6 |
46-50 2.4 | 46-50 | 2.4 |
51-55 2.9 | 51-55 | 2.9 |
56-60 2.2 | 56-60 | 2.2 |
61-65 1.5 | 61-65 | 1.5 |
66+ 2.7 | 66+ | 2.7 |
Jewel Osco Product Quality Score by Usage
Jewel Osco's Product Quality score was rated the highest by customers who have used Jewel Osco's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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Jewel Osco Product Quality Score by Industry
Jewel Osco's Product Quality score was rated the highest by Architecture and Planning industry customers, and the lowest by Restaurants industry customers.
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Jewel Osco Product Quality vs. Competitors
Compared to its competitors, Jewel Osco's Product Quality score is rated right below Sam's Club.
| COMPANY | Product Quality Score | |
|---|---|---|
| Whole Foods Market | 4/5 |
| Albertsons Companies | 3.6/5 |
| Walmart | 3.5/5 |
| Meijer | 3.5/5 |
| Sam's Club | 2.9/5 |
| Jewel Osco | 2.7/5 |
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Jewel Osco Pricing
Jewel Osco ROI & Value For Money
2.6/5
Jewel Osco has a value for money and ROI score of 2.6 out of 5 stars rated by its users and customers.
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Jewel Osco Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Arts and Entertainment industry. The users from the Consumer Goods industry think that they had the lowest ROI from Jewel Osco.
Quick Insights into Jewel Osco ROI
Jewel Osco's ROI score was rated highest by customers from the Arts and Entertainment industry, and rated lowest by customers from the Legal industry.
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Ranked Jewel Osco ROI the Highest
Ranked Jewel Osco ROI the Lowest
Jewel Osco ROI Score by Gender
Male customers rated Jewel Osco's ROI score 0.5 stars higher than Female customers.
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Male
2.7/5
Female
2.2/5
Jewel Osco ROI Score by Ethnicity
Jewel Osco's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Jewel Osco.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.4 | Caucasian | 2.4 |
Hispanic or Latino 3.5 | Hispanic or Latino | 3.5 |
African American/Black 2 | African American/Black | 2 |
Asian or Pacific Islander 3.5 | Asian or Pacific Islander | 3.5 |
Native American 3.5 | Native American | 3.5 |
Other 2.1 | Other | 2.1 |
Jewel Osco ROI Score by Age
Jewel Osco's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.9 | 18-25 | 3.9 |
26-30 3.8 | 26-30 | 3.8 |
31-35 1.9 | 31-35 | 1.9 |
36-40 2.4 | 36-40 | 2.4 |
41-45 2.7 | 41-45 | 2.7 |
46-50 2.2 | 46-50 | 2.2 |
51-55 2.8 | 51-55 | 2.8 |
56-60 1.8 | 56-60 | 1.8 |
61-65 1.7 | 61-65 | 1.7 |
66+ 2.4 | 66+ | 2.4 |
Jewel Osco ROI Score by Usage
Jewel Osco's ROI score was rated the highest by customers who have used Jewel Osco's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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Jewel Osco ROI Score by Industry
Jewel Osco's ROI score was rated the highest by Arts and Entertainment industry customers, and the lowest by Legal industry customers.
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Jewel Osco Pricing vs. Competitors
Compared to its competitors, Jewel Osco's ROI score is rated right below Sam's Club.
| COMPANY | Pricing Score | |
|---|---|---|
| Whole Foods Market | 3.6/5 |
| Walmart | 3.5/5 |
| Meijer | 3.3/5 |
| Albertsons Companies | 3.3/5 |
| Sam's Club | 3.1/5 |
| Jewel Osco | 2.6/5 |
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Jewel Osco Customer Satisfaction (CSAT)
Jewel Osco Customer Satisfaction (CSAT) Score
35 / 100
Jewel Osco has an overall Customer Satisfaction score of 35 rated by its users and customers.
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Very Satisfied
21%
Satisfied
14%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
15%
Very Dissatisfied
36%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Jewel Osco Customer Satisfaction
Jewel Osco's Customer Satisfaction score was rated highest by Native American customers, and rated lowest by customers from the Restaurants industry.
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Ranked Jewel Osco Customer Satisfaction the Highest
Ranked Jewel Osco Customer Satisfaction the Lowest
Jewel Osco Customer Satisfaction Score by Gender
Male customers rated Jewel Osco's Customer Satisfaction score 15 points higher than Female customers.
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40 / 100
MaleVery Satisfied | 24% | |
|---|---|---|
Satisfied | 16% | |
Neither Satisfied nor Dissatisfied | 13% | |
Dissatisfied | 18% | |
Very Dissatisfied | 29% |
25 / 100
FemaleVery Satisfied | 13% | |
|---|---|---|
Satisfied | 12% | |
Neither Satisfied nor Dissatisfied | 12% | |
Dissatisfied | 9% | |
Very Dissatisfied | 54% |
Jewel Osco Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Jewel Osco's Customer Satisfaction (CSAT) score was rated 29% according to Caucasian users and customers.
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29 / 100
Very Satisfied
14%
Satisfied
15%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
14%
Very Dissatisfied
45%
CSAT according to Hispanic or Latino
Jewel Osco's Customer Satisfaction (CSAT) score was rated 60% according to Hispanic or Latino users and customers.
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60 / 100
Very Satisfied
60%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
20%
Very Dissatisfied
20%
CSAT according to African American/Black
Jewel Osco's Customer Satisfaction (CSAT) score was rated 23% according to African American/Black users and customers.
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23 / 100
Very Satisfied
15%
Satisfied
8%
Neither Satisfied nor Dissatisfied
23%
Dissatisfied
0%
Very Dissatisfied
54%
CSAT according to Asian or Pacific Islander
Jewel Osco's Customer Satisfaction (CSAT) score was rated 66% according to Asian or Pacific Islander users and customers.
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66 / 100
Very Satisfied
33%
Satisfied
33%
Neither Satisfied nor Dissatisfied
34%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Native American
Jewel Osco's Customer Satisfaction (CSAT) score was rated 100% according to Native American users and customers.
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100 / 100
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
Jewel Osco's Customer Satisfaction (CSAT) score was rated 22% according to Other users and customers.
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22 / 100
Very Satisfied
11%
Satisfied
11%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
14%
Very Dissatisfied
53%
Jewel Osco Customer Satisfaction Score by Age
Jewel Osco's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 66% | |||||||||||||||
| 26-30 | 50% | |||||||||||||||
| 31-35 | 25% | |||||||||||||||
| 36-40 | 26% | |||||||||||||||
| 41-45 | 33% | |||||||||||||||
| 46-50 | 33% | |||||||||||||||
| 51-55 | 43% | |||||||||||||||
| 56-60 | 17% | |||||||||||||||
| 61-65 | 13% | |||||||||||||||
| 66+ | 36% |
Jewel Osco Customer Satisfaction Score by Usage
Jewel Osco's Customer Satisfaction score was rated the highest by customers who have used Jewel Osco's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
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Jewel Osco Customer Satisfaction Score by Industry
Jewel Osco's Customer Satisfaction score was rated the highest by Architecture and Planning industry customers, and the lowest by Restaurants industry customers.
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{
"title": "Jewel Osco Customer Satisfaction Score by Industry",
"text": "Jewel Osco's Customer Satisfaction score was rated the highest by Architecture and Planning industry customers, and the lowest by Restaurants industry customers.",
"bars": [
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"label": "Tech",
"groupId": 104,
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"scoreClassName": "",
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{
"label": "Accounting",
"groupId": 495,
"score": 56,
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"scoreClassName": "",
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"scoreClassName": "",
"scoreLabel": 50
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{
"label": "Business and Consumer Services",
"groupId": 504,
"score": 20,
"stars": 0,
"csatScore": 20,
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"scoreClassName": "",
"scoreLabel": 20
},
{
"label": "Education",
"groupId": 515,
"score": 11,
"stars": 0,
"csatScore": 11,
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"scoreClassName": "",
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},
{
"label": "Government and Public Policy",
"groupId": 521,
"score": 17,
"stars": 0,
"csatScore": 17,
"text": "Jewel Osco's Customer Satisfaction score is rated by Government and Public Policy customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 17
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 30,
"stars": 0,
"csatScore": 30,
"text": "Jewel Osco's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 30
},
{
"label": "Legal",
"groupId": 529,
"score": 25,
"stars": 0,
"csatScore": 25,
"text": "Jewel Osco's Customer Satisfaction score is rated by Legal customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 25
},
{
"label": "Restaurants",
"groupId": 558,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Jewel Osco's Customer Satisfaction score is rated by Restaurants customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Retail",
"groupId": 559,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Jewel Osco's Customer Satisfaction score is rated by Retail customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 33
}
]
}Jewel Osco Customer Satisfaction vs. Competitors
Compared to its competitors, Jewel Osco's Customer Satisfaction score is rated right below Sam's Club.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Walmart | 66% |
| Albertsons Companies | 65% |
| Whole Foods Market | 64% |
| Meijer | 60% |
| Sam's Club | 53% |
| Jewel Osco | 35% |
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Jewel Osco Customer Service
2.5/5
Jewel Osco has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
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About Jewel Osco's Customer Service
Address
Chicago, IL
Website
http://www.jewelosco.com
Quick Insights into Jewel Osco Customer Service
Jewel Osco's Customer Service score was rated highest by Native American customers, and rated lowest by customers from the Legal industry.
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Ranked Jewel Osco Customer Service the Highest
Ranked Jewel Osco Customer Service the Lowest
Jewel Osco Customer Service Score by Gender
Male customers rated Jewel Osco's Customer Service score 0.5 stars higher than Female customers.
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Male
2.6/5
Female
2.1/5
Jewel Osco Customer Service Score by Ethnicity
Jewel Osco's Customer Service score was rated the highest by Native American customers, and the lowest by African American/Black customers.
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| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.4 | Caucasian | 2.4 |
Hispanic or Latino 3.7 | Hispanic or Latino | 3.7 |
African American/Black 1.5 | African American/Black | 1.5 |
Asian or Pacific Islander 3.1 | Asian or Pacific Islander | 3.1 |
Native American 4.5 | Native American | 4.5 |
Other 2 | Other | 2 |
Jewel Osco Customer Service Score by Age
Jewel Osco's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 61-65.
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| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.4 | 18-25 | 3.4 |
26-30 4.1 | 26-30 | 4.1 |
31-35 2.6 | 31-35 | 2.6 |
36-40 1.9 | 36-40 | 1.9 |
41-45 2.4 | 41-45 | 2.4 |
46-50 2.4 | 46-50 | 2.4 |
51-55 2.8 | 51-55 | 2.8 |
56-60 1.8 | 56-60 | 1.8 |
61-65 1.5 | 61-65 | 1.5 |
66+ 2.3 | 66+ | 2.3 |
Jewel Osco Customer Service Score by Usage
Jewel Osco's Customer Service score was rated the highest by customers who have used Jewel Osco's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Jewel Osco Customer Service Score by Industry
Jewel Osco's Customer Service score was rated the highest by Architecture and Planning industry customers, and the lowest by Legal industry customers.
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Jewel Osco Customer Service vs. Competitors
Compared to its competitors, Jewel Osco's Customer Service score is rated right below Sam's Club.
| COMPANY | Customer Service Score | |
|---|---|---|
| Whole Foods Market | 3.8/5 |
| Albertsons Companies | 3.6/5 |
| Walmart | 3.3/5 |
| Meijer | 3.2/5 |
| Sam's Club | 2.7/5 |
| Jewel Osco | 2.5/5 |
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Jewel Osco as an Employer
2.5/5
Jewel Osco has a 2.5/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
Jewel Osco scored a -34 for Net Promoter Score and a -42 for Employee Net Promoter Score. NPS gauges how likely a customer of Jewel Osco would recommend the brand to a friend. ENPS measures how likely Jewel Osco employees would recommend working at Jewel Osco to a friend.
Net Promoter Score
-34
NPS Score
| 28% | Promoters |
|---|---|
| 10% | Passive |
| 62% | Detractors |
Employee Net Promoter Score
-42
eNPS Score
| 22% | Promoters |
|---|---|
| 14% | Passive |
| 64% | Detractors |
