100
NPS
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Recruit Holdings
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About Recruit Holdings' Brand
Recruit Holdings Co.,Ltd., a human resources services company Among its major competitors, Recruit Holdings is ranked in 2nd place for NPS while Adecco is 1st, and Kforce is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Recruit Holdings Ranking
- #2 / 4 of its competitors
Recruit Holdings NPS
Recruit Holdings's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Recruit Holdings's customers would recommend using the product based on a scale of -100 to 100.
Recruit Holdings Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Recruit Holdings NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2026 100 | Jan 2026 | 100 |
How Other Brands Compare
Recruit Holdings is ranked second for NPS among its competitors. Adecco and Kelly come in first and third, with ManpowerGroup coming in at #4.
Recruit Holdings |  Kelly |  Adecco |  ManpowerGroup | |
| Global Ranking | #- | #593 | #- | #- |
| NPS | 100 | 27 | 100 | 2 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $875.42M | $11.44B | $3.86B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Recruit Holdings NPS vs. Competitors
Compared to its competitors, Recruit Holdings's NPS is rated right above Kforce, and is preceded by Adecco.
| COMPANY | NPS Score | |
|---|---|---|
| Adecco | 100 |
| Recruit Holdings | 100 |
 | Kforce | 50 |
| Kelly | 27 |
| ManpowerGroup | 2 |
Recruit Holdings Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Recruit Holdings users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Recruit Holdings Customer Loyalty vs. Competitors
Compared to its competitors, Recruit Holdings's Customer Loyalty score is rated right above Kforce, and is preceded by Adecco.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Adecco | 100% |
| Recruit Holdings | 100% |
| Kforce | 82% |
| Kelly | 81% |
| ManpowerGroup | 69% |
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Recruit Holdings Product Quality
5/5
Recruit Holdings has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Recruit Holdings Product Information
Recruit Holdings’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://recruit-rgf.com
- Company Size
- 10,000+ Employees
Industry
Tech
Business Services
Enterprise
SaaS
Recruit Holdings Product Quality vs. Competitors
Compared to its competitors, Recruit Holdings's Product Quality score is rated right above Adecco.
| COMPANY | Product Quality Score | |
|---|---|---|
| Recruit Holdings | 5/5 |
| Adecco | 4/5 |
| Kforce | 4/5 |
| Kelly | 3.8/5 |
| ManpowerGroup | 3.8/5 |
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Recruit Holdings Pricing
Recruit Holdings ROI & Value For Money
5/5
Recruit Holdings has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Recruit Holdings Pricing vs. Competitors
Compared to its competitors, Recruit Holdings's ROI score is rated right above Adecco.
| COMPANY | Pricing Score | |
|---|---|---|
| Recruit Holdings | 5/5 |
| Adecco | 4/5 |
| Kforce | 3.9/5 |
| Kelly | 3.8/5 |
| ManpowerGroup | 3.6/5 |
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Recruit Holdings Customer Satisfaction (CSAT)
Recruit Holdings Customer Satisfaction (CSAT) Score
100 / 100
Recruit Holdings has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Recruit Holdings Customer Satisfaction vs. Competitors
Compared to its competitors, Recruit Holdings's Customer Satisfaction score is rated right above Kforce, and is preceded by Adecco.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Adecco | 100% |
| Recruit Holdings | 100% |
| Kforce | 75% |
| ManpowerGroup | 74% |
| Kelly | 63% |
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Recruit Holdings Customer Service
5/5
Recruit Holdings has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Recruit Holdings's Customer Service
Address
GranTokyo South Tower 1-9-2 Marunouchi Chiyoda-ku, Chunky, MS 100-6640 Japan
Website
http://recruit-rgf.com
Phone Number
81 3 6835 1111
Recruit Holdings Customer Service vs. Competitors
Compared to its competitors, Recruit Holdings's Customer Service score is rated right above Kforce.
| COMPANY | Customer Service Score | |
|---|---|---|
| Recruit Holdings | 5/5 |
| Kforce | 4/5 |
| Adecco | 4/5 |
| Kelly | 3.7/5 |
| ManpowerGroup | 3.5/5 |
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Recruit Holdings as an Employer
2.2/5
Recruit Holdings has a 2.2/5 stars for its overall company culture rated by their employees
bottom
45%
Consumer vs. Employees
Recruit Holdings scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Recruit Holdings would recommend the brand to a friend. ENPS measures how likely Recruit Holdings employees would recommend working at Recruit Holdings to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
