50
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Kforce
Marketing or Exec? Claim Your Free Account
About Kforce's Brand
Kforce is an award-winning professional staffing and solutions firm that provides strategic partnership in the areas of Technology and Finance & Accounting. Among its major competitors, Kforce is ranked in 1st place for NPS while Insight Global is 2nd, and Randstad is 3rd. Overall, Kforce has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $1.26B
Brand at a Glance
82%
Customer Loyalty
4/5
Product Quality
3.9/5
Pricing
4/5
Customer Service
Kforce Ranking
- #1 / 4 of its competitors
Kforce NPS
Kforce's Net Promoter Score (NPS) is a 50 with 70% Promoters, 10% Passives, and 20% Detractors. Net Promoter Score tracks whether Kforce's customers would recommend using the product based on a scale of -100 to 100.
Kforce Overall NPS
| 70% | Promoters |
|---|---|
| 10% | Passives |
| 20% | Detractors |
Kforce NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2022 81 | Aug 2022 | 81 |
Sep 2022 82 | Sep 2022 | 82 |
Oct 2022 82 | Oct 2022 | 82 |
Dec 2022 74 | Dec 2022 | 74 |
Jan 2023 70 | Jan 2023 | 70 |
Mar 2023 62 | Mar 2023 | 62 |
May 2023 63 | May 2023 | 63 |
Mar 2024 58 | Mar 2024 | 58 |
Jun 2024 52 | Jun 2024 | 52 |
Nov 2024 53 | Nov 2024 | 53 |
Dec 2024 55 | Dec 2024 | 55 |
Jan 2026 50 | Jan 2026 | 50 |
How Other Brands Compare
Kforce is ranked first for NPS among its competitors. Insight Global and Randstad come in second and third, with Apex Systems coming in at #4. Among those competitors, it is the third most valued company behind Apex Systems.
Kforce |  Randstad |  Insight Global |  Apex Systems | |
| Global Ranking | #- | #525 | #582 | #- |
| NPS | 50 | 17 | 37 | 8 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | $1.26B | $47.78M | $3.37B | $4.98B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Kforce NPS vs. Competitors
Compared to its competitors, Kforce's NPS is rated right above Insight Global.
| COMPANY | NPS Score | |
|---|---|---|
| Kforce | 50 |
| Insight Global | 37 |
| Randstad | 17 |
| Apex Systems | 8 |
 | TEKsystems | -3 |
Kforce Customer Reviews
Out of the 2 Kforce customer reviews 2 were positive and 0 were constructive. Kforce customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Kforce Customer Loyalty
82%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
82% of Kforce users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Kforce Customer Loyalty vs. Competitors
Compared to its competitors, Kforce's Customer Loyalty score is rated right above Insight Global.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Kforce | 82% |
| Insight Global | 79% |
| Randstad | 78% |
| TEKsystems | 71% |
| Apex Systems | 61% |
Unlock Kforce Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Kforce Customer Loyalty vs. Competitors data and gain insights into your customers today.
Kforce Product Quality
4/5
Kforce has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Kforce's overall Product Quality score rated by its users and customers.
Kforce Product Information
Kforce’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.kforce.com
- Company Size
- 1,001-5,000 Employees
Industry
Staffing and Recruiting
Kforce Product Quality vs. Competitors
Compared to its competitors, Kforce's Product Quality score is rated right above Randstad, and is preceded by Insight Global.
| COMPANY | Product Quality Score | |
|---|---|---|
| Insight Global | 4.2/5 |
| Kforce | 4/5 |
| Randstad | 3.7/5 |
| Apex Systems | 3.3/5 |
| TEKsystems | 3.3/5 |
Unlock Kforce Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Kforce Product Quality vs. Competitors data and gain insights into your customers today.
Kforce Pricing
Kforce ROI & Value For Money
3.9/5
Kforce has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Kforce's overall ROI score rated by its users and customers.
Kforce Pricing vs. Competitors
Compared to its competitors, Kforce's ROI score is rated right above Randstad, and is preceded by Insight Global.
| COMPANY | Pricing Score | |
|---|---|---|
| Insight Global | 4.2/5 |
| Kforce | 3.9/5 |
| Randstad | 3.7/5 |
| TEKsystems | 3.6/5 |
| Apex Systems | 3.5/5 |
Unlock Kforce ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Kforce ROI vs. Competitors data and gain insights into your customers today.
Kforce Customer Satisfaction (CSAT)
Kforce Customer Satisfaction (CSAT) Score
75 / 100
Kforce has an overall Customer Satisfaction score of 75 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
56%
Satisfied
19%
Neither Satisfied nor Dissatisfied
19%
Dissatisfied
0%
Very Dissatisfied
6%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Kforce Customer Satisfaction vs. Competitors
Compared to its competitors, Kforce's Customer Satisfaction score is rated right above Apex Systems, and is preceded by Insight Global.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Insight Global | 83% |
| Kforce | 75% |
| Apex Systems | 70% |
| Randstad | 69% |
| TEKsystems | 62% |
Unlock Kforce Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Kforce Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Kforce Customer Service
4/5
Kforce has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Kforce's overall Customer Service score rated by its users and customers.
About Kforce's Customer Service
Address
1001 E Palm Ave, Tampa, FL 33605
Website
http://www.kforce.com
Phone Number
(877) 453-6723
Kforce's Social Links
Kforce Customer Service vs. Competitors
Compared to its competitors, Kforce's Customer Service score is rated right above Randstad, and is preceded by Insight Global.
| COMPANY | Customer Service Score | |
|---|---|---|
| Insight Global | 4.2/5 |
| Kforce | 4/5 |
| Randstad | 3.7/5 |
| Apex Systems | 3.5/5 |
| TEKsystems | 3.5/5 |
Unlock Kforce Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Kforce Customer Service vs. Competitors data and gain insights into your customers today.
Kforce as an Employer
4.2/5
Kforce has a 4.2/5 stars for its overall company culture rated by their employees
top
15%
Consumer vs. Employees
Kforce scored a 50 for Net Promoter Score and a 22 for Employee Net Promoter Score. NPS gauges how likely a customer of Kforce would recommend the brand to a friend. ENPS measures how likely Kforce employees would recommend working at Kforce to a friend.
Net Promoter Score
50
NPS Score
| 70% | Promoters |
|---|---|
| 10% | Passive |
| 20% | Detractors |
Employee Net Promoter Score
22
eNPS Score
| 51% | Promoters |
|---|---|
| 20% | Passive |
| 29% | Detractors |
