31
NPS
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Bloomberg is ranked #35 in Tech Brands
Bloomberg is ranked #35 in Tech Brands
About Bloomberg's Brand
Bloomberg provides news, data, analytics, and communication services for the global business and financial world. Bloomberg’s brand is ranked #129 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Bloomberg. When compared to other organizations within the Tech industry, Bloomberg is ranked #35. Among its major competitors, Bloomberg is ranked in 3rd place for NPS while CNNMoney is 1st, and Owler, Inc. is 2nd. Overall, Bloomberg has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $1.09B
Brand at a Glance
77%
Customer Loyalty
4/5
Product Quality
3.9/5
Pricing
4/5
Customer Service
Bloomberg CMO
Bloomberg Ranking
- #129 in Global Best Brands
- #35 in Tech
- #2 / 4 of its competitors
Bloomberg NPS
Bloomberg's Net Promoter Score (NPS) is a 31 with 57% Promoters, 17% Passives, and 26% Detractors. Net Promoter Score tracks whether Bloomberg's customers would recommend using the product based on a scale of -100 to 100.
Bloomberg Overall NPS
| 57% | Promoters |
|---|---|
| 17% | Passives |
| 26% | Detractors |
Bloomberg NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2024 30 | Jun 2024 | 30 |
Aug 2024 30 | Aug 2024 | 30 |
Sep 2024 30 | Sep 2024 | 30 |
Oct 2024 30 | Oct 2024 | 30 |
Nov 2024 30 | Nov 2024 | 30 |
Jan 2025 30 | Jan 2025 | 30 |
Mar 2025 30 | Mar 2025 | 30 |
Jun 2025 30 | Jun 2025 | 30 |
Jul 2025 30 | Jul 2025 | 30 |
Oct 2025 30 | Oct 2025 | 30 |
Nov 2025 30 | Nov 2025 | 30 |
Dec 2025 30 | Dec 2025 | 30 |
How Other Brands Compare
Bloomberg is ranked second for NPS among its competitors. Owler, Inc. and S&P Global come in first and third, with CNBC coming in at #4. Among those competitors, it is the second most valued company behind S&P Global.
 Bloomberg |  CNBC |  S&P Global |  Owler, Inc. | |
| Global Ranking | #129 | #713 | #- | #- |
| NPS | 31 | 2 | 28 | 34 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | - | - | - |
| Valuation Updated every 24 hours for public companies | $1.09B | - | $81.66B | $95.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bloomberg NPS by Gender
Female customers rated Bloomberg's NPS 21 points higher than Male customers.
Male
16
Bloomberg's NPS was rated 16 by Male customers on Comparably.
52%
Promoters
12%
Passives
36%
Detractors
Female
37
Bloomberg's NPS was rated 37 by Female customers on Comparably.
61%
Promoters
15%
Passives
24%
Detractors
Bloomberg NPS by Ethnicity
Bloomberg's NPS was rated the highest by Hispanic or Latino customers, and the lowest by African American/Black customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 32 | Caucasian | 32 |
Hispanic or Latino 34 | Hispanic or Latino | 34 |
African American/Black 0 | African American/Black | 0 |
Asian or Pacific Islander 28 | Asian or Pacific Islander | 28 |
Other 33 | Other | 33 |
Bloomberg NPS by Age
Bloomberg's NPS was rated the highest by customers ages 56-60, and the lowest by customers ages 61-65.
Bloomberg NPS by Usage
Bloomberg's NPS was rated the highest by customers who have used Bloomberg's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 23 | Less than 1 Year | 23 |
1 to 2 Years 14 | 1 to 2 Years | 14 |
2 to 5 Years 39 | 2 to 5 Years | 39 |
5 to 10 Years 0 | 5 to 10 Years | 0 |
Over 10 Years 25 | Over 10 Years | 25 |
Bloomberg NPS vs. Competitors
Compared to its competitors, Bloomberg's NPS is rated right above S&P Global, and is preceded by Owler, Inc..
| COMPANY | NPS Score | |
|---|---|---|
 | CNNMoney | 100 |
| Owler, Inc. | 34 |
| Bloomberg | 31 |
| S&P Global | 28 |
 | PitchBook | 14 |
| CNBC | 2 |
 | GoldenSource | 0 |
Bloomberg Customer Reviews
Out of the 21 Bloomberg customer reviews 19 were positive and 2 were constructive. Bloomberg customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Bloomberg Customer Loyalty
77%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
77% of Bloomberg users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Bloomberg Customer Loyalty Score by Gender
Male customers rated Bloomberg's Customer Loyalty score 7% higher than Female customers.
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Male
85%
Yes
Female
78%
Yes
Bloomberg Customer Loyalty Score by Ethnicity
Bloomberg's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Bloomberg.
92
out of 100
Caucasian
85
out of 100
Hispanic or Latino
79
out of 100
African American/Black
78
out of 100
Asian or Pacific Islander
85
out of 100
Other
Bloomberg Customer Loyalty Score by Age
Bloomberg's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 77% | 18-25 | 77% |
26-30 72% | 26-30 | 72% |
31-35 100% | 31-35 | 100% |
36-40 76% | 36-40 | 76% |
41-45 87% | 41-45 | 87% |
46-50 89% | 46-50 | 89% |
51-55 91% | 51-55 | 91% |
56-60 100% | 56-60 | 100% |
61-65 100% | 61-65 | 100% |
66+ 100% | 66+ | 100% |
Bloomberg Customer Loyalty Score by Usage
Bloomberg's Customer Loyalty score was rated the highest by customers who have used Bloomberg's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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Bloomberg Customer Loyalty Score by Industry
Bloomberg's Customer Loyalty score was rated the highest by Arts and Entertainment industry customers, and the lowest by Architecture and Planning industry customers.
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Bloomberg Customer Loyalty vs. Competitors
Compared to its competitors, Bloomberg's Customer Loyalty score is rated right above CNBC, and is preceded by Owler, Inc..
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| CNNMoney | 100% |
| Owler, Inc. | 83% |
| Bloomberg | 77% |
| CNBC | 77% |
| PitchBook | 72% |
| S&P Global | 69% |
| GoldenSource | 55% |
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Customer Loyalty for Other Tech Brands
In the Tech industry, Bloomberg's Customer Loyalty score is rated right below Peloton.
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Bloomberg Product Quality
4/5
Bloomberg has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Bloomberg Product Information
Bloomberg’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Consulting industry rated Bloomberg's product the highest. Reviewers from the Architecture and Planning industry rated Bloomberg the lowest at 3.4.
- Website
- http://www.bloomberg.com
- Company Size
- 10,000+ Employees
Industry
Analytics
Business Services
Content
FinTech
Media
SaaS
Quick Insights into Bloomberg Product Quality
Bloomberg's Product Quality score was rated highest by customers ages 56-60, and rated lowest by customers ages 41-45.
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Ranked Bloomberg Product Quality the Highest
Ranked Bloomberg Product Quality the Lowest
Bloomberg Product Quality Score by Gender
Bloomberg's Product Quality score was rated 4.1 by both Female and Male customers on Comparably.
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Male
4.1/5
Female
4.1/5
Bloomberg Product Quality Score by Ethnicity
Bloomberg's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by African American/Black customers.
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0
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2
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| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.2 | Caucasian | 4.2 |
Hispanic or Latino 4.6 | Hispanic or Latino | 4.6 |
African American/Black 3.9 | African American/Black | 3.9 |
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Other 4.5 | Other | 4.5 |
Bloomberg Product Quality Score by Age
Bloomberg's Product Quality score was rated the highest by customers ages 56-60, and the lowest by customers ages 41-45.
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0
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4
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| Summary | Age | Score |
|---|---|---|
18-25 4.1 | 18-25 | 4.1 |
26-30 4.3 | 26-30 | 4.3 |
31-35 4.3 | 31-35 | 4.3 |
36-40 3.8 | 36-40 | 3.8 |
41-45 2.9 | 41-45 | 2.9 |
46-50 4.4 | 46-50 | 4.4 |
51-55 4.7 | 51-55 | 4.7 |
56-60 5 | 56-60 | 5 |
61-65 4.1 | 61-65 | 4.1 |
66+ 5 | 66+ | 5 |
Bloomberg Product Quality Score by Usage
Bloomberg's Product Quality score was rated the highest by customers who have used Bloomberg's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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Bloomberg Product Quality Score by Industry
Bloomberg's Product Quality score was rated the highest by Consulting industry customers, and the lowest by Architecture and Planning industry customers.
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Bloomberg Product Quality vs. Competitors
Compared to its competitors, Bloomberg's Product Quality score is rated right above S&P Global, and is preceded by Owler, Inc..
| COMPANY | Product Quality Score | |
|---|---|---|
| CNNMoney | 5/5 |
| Owler, Inc. | 4.1/5 |
| Bloomberg | 4/5 |
| S&P Global | 3.7/5 |
| GoldenSource | 3.7/5 |
| PitchBook | 3.6/5 |
| CNBC | 3.5/5 |
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Product Quality for Other Tech Brands
In the Tech industry, Bloomberg's Product Quality score is rated right above ROBLOX, and is preceded by Peloton.
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Bloomberg Pricing
Bloomberg ROI & Value For Money
3.9/5
Bloomberg has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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Bloomberg Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Accounting industry think that they had the lowest ROI from Bloomberg.
Quick Insights into Bloomberg ROI
Bloomberg's ROI score was rated highest by customers ages 56-60, and rated lowest by customers ages 41-45.
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Ranked Bloomberg ROI the Highest
Ranked Bloomberg ROI the Lowest
Bloomberg ROI Score by Gender
Female customers rated Bloomberg's ROI score 0.4 stars higher than Male customers.
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Male
3.6/5
Female
4/5
Bloomberg ROI Score by Ethnicity
Bloomberg's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by African American/Black customers.
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0
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| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.9 | Caucasian | 3.9 |
Hispanic or Latino 4.3 | Hispanic or Latino | 4.3 |
African American/Black 3.5 | African American/Black | 3.5 |
Asian or Pacific Islander 3.8 | Asian or Pacific Islander | 3.8 |
Other 3.6 | Other | 3.6 |
Bloomberg ROI Score by Age
Bloomberg's ROI score was rated the highest by customers ages 56-60, and the lowest by customers ages 41-45.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
26-30 3.5 | 26-30 | 3.5 |
31-35 3.5 | 31-35 | 3.5 |
36-40 3.4 | 36-40 | 3.4 |
41-45 2.7 | 41-45 | 2.7 |
46-50 3.7 | 46-50 | 3.7 |
51-55 4.6 | 51-55 | 4.6 |
56-60 4.7 | 56-60 | 4.7 |
61-65 3.2 | 61-65 | 3.2 |
66+ 3.8 | 66+ | 3.8 |
Bloomberg ROI Score by Usage
Bloomberg's ROI score was rated the highest by customers who have used Bloomberg's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
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Bloomberg ROI Score by Industry
Bloomberg's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Accounting industry customers.
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Bloomberg Pricing vs. Competitors
Compared to its competitors, Bloomberg's ROI score is rated right above Owler, Inc., and is preceded by CNNMoney.
| COMPANY | Pricing Score | |
|---|---|---|
| CNNMoney | 5/5 |
| Bloomberg | 3.9/5 |
| Owler, Inc. | 3.8/5 |
| S&P Global | 3.6/5 |
| PitchBook | 3.6/5 |
| GoldenSource | 3.2/5 |
| CNBC | 3.1/5 |
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ROI for Other Tech Brands
In the Tech industry, Bloomberg's ROI score is rated right above ROBLOX, and is preceded by Apple.
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Bloomberg Customer Satisfaction (CSAT)
Bloomberg Customer Satisfaction (CSAT) Score
76 / 100
Bloomberg has an overall Customer Satisfaction score of 76 rated by its users and customers.
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Very Satisfied
46%
Satisfied
30%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
4%
Very Dissatisfied
9%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Bloomberg Customer Satisfaction
Bloomberg's Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by customers ages 61-65.
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Ranked Bloomberg Customer Satisfaction the Highest
Ranked Bloomberg Customer Satisfaction the Lowest
Bloomberg Customer Satisfaction Score by Gender
Female customers rated Bloomberg's Customer Satisfaction score 12 points higher than Male customers.
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72 / 100
MaleVery Satisfied | 36% | |
|---|---|---|
Satisfied | 36% | |
Neither Satisfied nor Dissatisfied | 11% | |
Dissatisfied | 4% | |
Very Dissatisfied | 13% |
84 / 100
FemaleVery Satisfied | 42% | |
|---|---|---|
Satisfied | 42% | |
Neither Satisfied nor Dissatisfied | 13% | |
Dissatisfied | 0% | |
Very Dissatisfied | 3% |
Bloomberg Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Bloomberg's Customer Satisfaction (CSAT) score was rated 81% according to Caucasian users and customers.
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81 / 100
Very Satisfied
43%
Satisfied
38%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
0%
Very Dissatisfied
5%
CSAT according to Hispanic or Latino
Bloomberg's Customer Satisfaction (CSAT) score was rated 83% according to Hispanic or Latino users and customers.
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83 / 100
Very Satisfied
83%
Satisfied
0%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to African American/Black
Bloomberg's Customer Satisfaction (CSAT) score was rated 83% according to African American/Black users and customers.
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83 / 100
Very Satisfied
12%
Satisfied
71%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
5%
Very Dissatisfied
6%
CSAT according to Asian or Pacific Islander
Bloomberg's Customer Satisfaction (CSAT) score was rated 66% according to Asian or Pacific Islander users and customers.
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66 / 100
Very Satisfied
40%
Satisfied
26%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
4%
Very Dissatisfied
17%
CSAT according to Other
Bloomberg's Customer Satisfaction (CSAT) score was rated 82% according to Other users and customers.
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82 / 100
Very Satisfied
46%
Satisfied
36%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
0%
Very Dissatisfied
9%
Bloomberg Customer Satisfaction Score by Age
Bloomberg's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.
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0
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100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 70% | |||||||||||||||
| 26-30 | 91% | |||||||||||||||
| 31-35 | 100% | |||||||||||||||
| 36-40 | 72% | |||||||||||||||
| 41-45 | 50% | |||||||||||||||
| 46-50 | 88% | |||||||||||||||
| 51-55 | 90% | |||||||||||||||
| 61-65 | 25% | |||||||||||||||
| 66+ | 100% |
Bloomberg Customer Satisfaction Score by Usage
Bloomberg's Customer Satisfaction score was rated the highest by customers who have used Bloomberg's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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Bloomberg Customer Satisfaction Score by Industry
Bloomberg's Customer Satisfaction score was rated the highest by Consulting industry customers, and the lowest by Aerospace and Aviation industry customers.
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{
"title": "Bloomberg Customer Satisfaction Score by Industry",
"text": "Bloomberg's Customer Satisfaction score was rated the highest by Consulting industry customers, and the lowest by Aerospace and Aviation industry customers.",
"bars": [
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"label": "Tech",
"groupId": 104,
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"groupId": 495,
"score": 80,
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}Bloomberg Customer Satisfaction vs. Competitors
Compared to its competitors, Bloomberg's Customer Satisfaction score is rated right above S&P Global, and is preceded by Owler, Inc..
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| CNNMoney | 100% |
| Owler, Inc. | 100% |
| Bloomberg | 76% |
| S&P Global | 70% |
| PitchBook | 67% |
| CNBC | 60% |
| GoldenSource | 50% |
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Customer Satisfaction for Other Tech Brands
In the Tech industry, Bloomberg's Customer Satisfaction score is rated right above Zoom Video Communications, and is preceded by Google.
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Bloomberg Customer Service
4/5
Bloomberg has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Bloomberg's Customer Service
Address
New York City, NY
Website
http://www.bloomberg.com
Phone Number
(212) 318-2000
Bloomberg's Social Links
Quick Insights into Bloomberg Customer Service
Bloomberg's Customer Service score was rated highest by customers from the Aerospace and Aviation industry, and rated lowest by customers ages 61-65.
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Ranked Bloomberg Customer Service the Highest
Ranked Bloomberg Customer Service the Lowest
Bloomberg Customer Service Score by Gender
Female customers rated Bloomberg's Customer Service score 0.3 stars higher than Male customers.
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Male
3.7/5
Female
4/5
Bloomberg Customer Service Score by Ethnicity
Bloomberg's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.
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0
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80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.1 | Caucasian | 4.1 |
Hispanic or Latino 4.3 | Hispanic or Latino | 4.3 |
African American/Black 3.7 | African American/Black | 3.7 |
Asian or Pacific Islander 3.9 | Asian or Pacific Islander | 3.9 |
Other 3.7 | Other | 3.7 |
Bloomberg Customer Service Score by Age
Bloomberg's Customer Service score was rated the highest by customers ages 51-55, and the lowest by customers ages 61-65.
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0
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40
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100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.9 | 18-25 | 3.9 |
26-30 3.9 | 26-30 | 3.9 |
31-35 3.5 | 31-35 | 3.5 |
36-40 3.5 | 36-40 | 3.5 |
41-45 3 | 41-45 | 3 |
46-50 3.7 | 46-50 | 3.7 |
51-55 4.7 | 51-55 | 4.7 |
56-60 4.4 | 56-60 | 4.4 |
61-65 3 | 61-65 | 3 |
66+ 4.3 | 66+ | 4.3 |
Bloomberg Customer Service Score by Usage
Bloomberg's Customer Service score was rated the highest by customers who have used Bloomberg's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Bloomberg Customer Service Score by Industry
Bloomberg's Customer Service score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Architecture and Planning industry customers.
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Bloomberg Customer Service vs. Competitors
Compared to its competitors, Bloomberg's Customer Service score is rated right above Owler, Inc., and is preceded by CNNMoney.
| COMPANY | Customer Service Score | |
|---|---|---|
| CNNMoney | 5/5 |
| Bloomberg | 4/5 |
| Owler, Inc. | 3.7/5 |
| PitchBook | 3.7/5 |
| S&P Global | 3.6/5 |
| GoldenSource | 3.2/5 |
| CNBC | 3.1/5 |
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Customer Service for Other Tech Brands
In the Tech industry, Bloomberg's Customer Service score is rated right above Peloton, and is preceded by Nintendo.
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Bloomberg as an Employer
4.2/5
Bloomberg has a 4.2/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Bloomberg scored a 31 for Net Promoter Score and a 25 for Employee Net Promoter Score. NPS gauges how likely a customer of Bloomberg would recommend the brand to a friend. ENPS measures how likely Bloomberg employees would recommend working at Bloomberg to a friend.
Net Promoter Score
31
NPS Score
| 57% | Promoters |
|---|---|
| 17% | Passive |
| 26% | Detractors |
Employee Net Promoter Score
25
eNPS Score
| 49% | Promoters |
|---|---|
| 27% | Passive |
| 24% | Detractors |
Global Ranking Snapshot
Bloomberg is ranked #129 in the Global Top 100 Brands. It ranks just behind Lowe's Home Improvement and just ahead of KFC.
Tech Ranking Snapshot
Bloomberg is ranked #35 in the Tech Industry. It ranks just behind Snap Inc. and just ahead of Docusign.
| RANK | COMPANY | Location | |
|---|---|---|---|
33 |  | Accenture | Chicago, IL |
34 |  | Snap Inc. | Santa Monica, CA |
35 | | Bloomberg | New York City, NY |
36 |  | Docusign | San Francisco, CA |
37 |  | Pixar Animation Studios | |
38 |  | DoorDash | San Francisco, CA |
39 |  | Activision | Santa Monica, CA |
