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Bloomberg is
Ranked
#35
in
Tech Brands
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Bloomberg is ranked #35 in Tech Brands

About Bloomberg's Brand

Bloomberg provides news, data, analytics, and communication services for the global business and financial world. Bloomberg’s brand is ranked #129 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Bloomberg. When compared to other organizations within the Tech industry, Bloomberg is ranked #35. Among its major competitors, Bloomberg is ranked in 2nd place for NPS while S&P Global is 1st, and Owler, Inc. is 3rd. Overall, Bloomberg has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $1.09B

Brand at a Glance

78%
Customer Loyalty
4.1/5
Product Quality
3.9/5
Pricing
4/5
Customer Service

Bloomberg CMO

Bloomberg Ranking

Bloomberg NPS

Bloomberg's Net Promoter Score (NPS) is a 37 with 59% Promoters, 19% Passives, and 22% Detractors. Net Promoter Score tracks whether Bloomberg's customers would recommend using the product based on a scale of -100 to 100.

Bloomberg Overall NPS

37
NPS
59%Promoters
19%Passives
22%Detractors
Bloomberg Overall NPS

Bloomberg NPS Trend

-100
-50
0
50
100
Aug 2021
27
Aug 202127
Sep 2021
28
Sep 202128
Oct 2021
31
Oct 202131
Nov 2021
32
Nov 202132
Dec 2021
34
Dec 202134
Jan 2022
32
Jan 202232
Feb 2022
33
Feb 202233
Mar 2022
35
Mar 202235
Apr 2022
35
Apr 202235
May 2022
36
May 202236
Jun 2022
36
Jun 202236
Jul 2022
35
Jul 202235

How Other Brands Compare

Bloomberg is ranked second for NPS among its competitors. S&P Global and Owler, Inc. come in first and third, with CNBC coming in at #4. Among those competitors, it is the second most valued company behind S&P Global.

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Bloomberg's Logo
Bloomberg
CNBC's Logo
CNBC
S&P Global's Logo
S&P Global
Owler, Inc. Logo
Owler, Inc.
Global Ranking#129#713#-#-
NPS37-24220
Social Sentiment Calculated by analyzing social media and other online mentionsNeutral---
Valuation Updated every 24 hours for public companies$1.09B-$81.66B$95.00M

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Bloomberg NPS by Gender

Male customers rated Bloomberg's NPS 3 points higher than Female customers.

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Male

48

Bloomberg's NPS was rated 48 by Male customers on Comparably.

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65%
Promoters
18%
Passives
17%
Detractors

Female

45

Bloomberg's NPS was rated 45 by Female customers on Comparably.

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65%
Promoters
15%
Passives
20%
Detractors

Bloomberg NPS by Ethnicity

Bloomberg's NPS was rated the highest by Caucasian customers, and the lowest by African American/Black customers.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of Bloomberg.
-100
-50
0
50
100
Caucasian
56
Caucasian56
African American/Black
0
African American/Black0
Asian or Pacific Islander
50
Asian or Pacific Islander50
Other
49
Other49

Bloomberg NPS by Age

Bloomberg's NPS was rated the highest by customers ages 51-55, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of Bloomberg.
0
20
40
60
80
100
Promoters
83%
Passives
9%
Detractors
8%
18-2583%9%8%
Promoters
24%
Passives
38%
Detractors
38%
26-3024%38%38%
Promoters
57%
Passives
0%
Detractors
43%
36-4057%0%43%
Promoters
67%
Passives
0%
Detractors
33%
41-4567%0%33%
Promoters
60%
Passives
40%
Detractors
0%
46-5060%40%0%
Promoters
100%
Passives
0%
Detractors
0%
51-55100%0%0%
Promoters
75%
Passives
25%
Detractors
0%
56-6075%25%0%

Bloomberg NPS by Usage

Bloomberg's NPS was rated the highest by customers who have used Bloomberg's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

Sign Up for Brand Profile PRO to get the full NPS by Usage data of Bloomberg.
-100
-50
0
50
100
Less than 1 Year
44
Less than 1 Year44
1 to 2 Years
25
1 to 2 Years25
2 to 5 Years
57
2 to 5 Years57
5 to 10 Years
20
5 to 10 Years20
Over 10 Years
34
Over 10 Years34

Bloomberg NPS vs. Competitors

Compared to its competitors, Bloomberg's NPS is rated right above Owler, Inc., and is preceded by S&P Global.

Unlock Bloomberg NPS vs. Competitors Data

Bloomberg's Logo
VS
S&P Global's Logo
Owler, Inc. Logo
PitchBook's Logo
GoldenSource's Logo
CNNMoney's Logo
CNBC's Logo

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Bloomberg NPS vs Companies in Tech

In the Tech industry, Bloomberg's NPS is rated right below ROBLOX.

Unlock Bloomberg NPS vs. Companies in Tech Data

Bloomberg's Logo
VS
Peloton's Logo
Nintendo's Logo
Spotify's Logo
Apple's Logo
Zoom Video Communications' Logo
Netflix's Logo
Google's Logo
ROBLOX's Logo

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Bloomberg Customer Reviews

Out of the 13 Bloomberg customer reviews 12 were positive and 1 was constructive. Bloomberg customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
Bloomberg is a great company and i love getting my daily nesw from them as they are authentic
Review from New York, NY / Female / Other / 46-50
What do you value most about this brand?
Their professionalism beats everyone else.
Review from New York, NY / Male / Caucasian / 46-50Posted a month ago
What do you value most about this brand?
less advertisement would be better
Review from New York, NY / Female / Asian or Pacific Islander / 36-40
What do you value most about this brand?
Realiable and resourceful with lots of usdul data
Review from Female / Other / 36-40
What do you value most about this brand?
Accuracy of data in a timely manner
Review from New York, NY / Female / African American/Black / 26-30

Bloomberg Customer Loyalty

78%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

78% of Bloomberg users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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78
78%
22
22%
Bloomberg Customer Loyalty

Bloomberg Customer Loyalty Score by Gender

Male customers rated Bloomberg's Customer Loyalty score 16% higher than Female customers.

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Male
92%
Yes
Female
76%
Yes

Bloomberg Customer Loyalty Score by Ethnicity

Bloomberg's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.

% who answered "Yes"

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100
out of 100
Caucasian
70
out of 100
African American/Black
75
out of 100
Asian or Pacific Islander
89
out of 100
Other

Bloomberg Customer Loyalty Score by Age

Bloomberg's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.

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0
20%
40%
60%
80%
100%
18-25
93%
18-2593%
26-30
66%
26-3066%
36-40
55%
36-4055%
41-45
100%
41-45100%
46-50
100%
46-50100%
51-55
100%
51-55100%
56-60
100%
56-60100%

Bloomberg Customer Loyalty Score by Usage

Bloomberg's Customer Loyalty score was rated the highest by customers who have used Bloomberg's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year
89%
1 to 2 Years
72%
2 to 5 Years
100%
5 to 10 Years
64%
Over 10 Years
90%

Bloomberg Customer Loyalty Score by Industry

Bloomberg's Customer Loyalty score was rated the highest by Arts and Entertainment industry customers, and the lowest by Accounting industry customers.

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Tech
93%
Accounting
64%
Aerospace and Aviation
78%
Arts and Entertainment
100%
Banking and Financial Services
84%
Consulting
100%

Bloomberg Customer Loyalty vs. Competitors

Compared to its competitors, Bloomberg's Customer Loyalty score is rated right above CNBC, and is preceded by PitchBook.

COMPANYCustomer Loyalty Score
Owler, Inc.83%
S&P Global81%
PitchBook81%
Bloomberg78%
CNBC75%
GoldenSourceN/A
CNNMoneyN/A

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Owler, Inc. Logo
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GoldenSource's Logo
CNNMoney's Logo

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Customer Loyalty for Other Tech Brands

In the Tech industry, Bloomberg's Customer Loyalty score is rated right below Spotify.

COMPANYCustomer Loyalty Score
Peloton90%
ROBLOX90%
Nintendo90%
Netflix88%
Google88%
Zoom Video Communications88%
Apple87%
Spotify86%
Bloomberg78%

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Bloomberg's Logo
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Peloton's Logo
ROBLOX's Logo
Nintendo's Logo
Netflix's Logo
Google's Logo
Zoom Video Communications' Logo
Apple's Logo
Spotify's Logo

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Bloomberg Product Quality

4.1/5

Bloomberg has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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Bloomberg Product Information

Bloomberg’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Arts and Entertainment industry rated Bloomberg's product the highest. Reviewers from the Tech industry rated Bloomberg the lowest at 3.9.

Website
http://www.bloomberg.com
Company Size
10,000+ Employees

Industry

Analytics
Business Services
Content
FinTech
Media
SaaS

Quick Insights into Bloomberg Product Quality

Bloomberg's Product Quality score was rated highest by customers ages 51-55, and rated lowest by customers ages 41-45.

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Ranked Bloomberg Product Quality the Highest

51-55
5
Arts and Entertainment
5
Other
4.9

Ranked Bloomberg Product Quality the Lowest

African American/Black
4
Tech
3.9
41-45
3.8

Bloomberg Product Quality Score by Gender

Male customers rated Bloomberg's Product Quality score 0.4 stars higher than Female customers.

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Male

4.6/5

Female

4.2/5

Bloomberg Product Quality Score by Ethnicity

Bloomberg's Product Quality score was rated the highest by Other customers, and the lowest by African American/Black customers.

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0
1
2
3
4
5
Caucasian
4.5
Caucasian4.5
African American/Black
4
African American/Black4
Asian or Pacific Islander
4.1
Asian or Pacific Islander4.1
Other
4.9
Other4.9

Bloomberg Product Quality Score by Age

Bloomberg's Product Quality score was rated the highest by customers ages 51-55, and the lowest by customers ages 41-45.

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0
1
2
3
4
5
18-25
4.7
18-254.7
26-30
4.5
26-304.5
36-40
3.8
36-403.8
41-45
3.8
41-453.8
46-50
4.6
46-504.6
51-55
5
51-555
56-60
5
56-605

Bloomberg Product Quality Score by Usage

Bloomberg's Product Quality score was rated the highest by customers who have used Bloomberg's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year
4.4
1 to 2 Years
4.2
2 to 5 Years
4.7
5 to 10 Years
4.1
Over 10 Years
4.4

Bloomberg Product Quality Score by Industry

Bloomberg's Product Quality score was rated the highest by Arts and Entertainment industry customers, and the lowest by Tech industry customers.

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Tech
3.9
Accounting
4.6
Aerospace and Aviation
4.1
Arts and Entertainment
5
Banking and Financial Services
4.5
Consulting
5

Bloomberg Product Quality vs. Competitors

Compared to its competitors, Bloomberg's Product Quality score is rated right above PitchBook, and is preceded by Owler, Inc..

COMPANYProduct Quality Score
S&P Global4.2/5
Owler, Inc.4.1/5
Bloomberg4.1/5
PitchBook3.8/5
CNBC3.6/5
GoldenSourceN/A
CNNMoneyN/A

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VS
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Owler, Inc. Logo
PitchBook's Logo
CNBC's Logo
GoldenSource's Logo
CNNMoney's Logo

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Product Quality for Other Tech Brands

In the Tech industry, Bloomberg's Product Quality score is rated right above ROBLOX, and is preceded by Google.

COMPANYProduct Quality Score
Peloton4.5/5
Zoom Video Communications4.4/5
Nintendo4.4/5
Apple4.4/5
Netflix4.3/5
Spotify4.3/5
Google4.2/5
Bloomberg4.1/5
ROBLOX4.1/5

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Bloomberg's Logo
VS
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Zoom Video Communications' Logo
Nintendo's Logo
Apple's Logo
Netflix's Logo
Spotify's Logo
Google's Logo
ROBLOX's Logo

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Bloomberg Pricing

Bloomberg ROI & Value For Money

3.9/5

Bloomberg has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

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Bloomberg Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Arts and Entertainment industry. The users from the Accounting industry think that they had the lowest ROI from Bloomberg.

Quick Insights into Bloomberg ROI

Bloomberg's ROI score was rated highest by customers from the Arts and Entertainment industry, and rated lowest by customers ages 26-30.

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Ranked Bloomberg ROI the Highest

Arts and Entertainment
5
51-55
4.8
Caucasian
4.3

Ranked Bloomberg ROI the Lowest

5 to 10 Years
3.5
Accounting
3.3
26-30
3

Bloomberg ROI Score by Gender

Female customers rated Bloomberg's ROI score 0.1 stars higher than Male customers.

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Male

3.9/5

Female

4/5

Bloomberg ROI Score by Ethnicity

Bloomberg's ROI score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.

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0
1
2
3
4
5
Caucasian
4.3
Caucasian4.3
African American/Black
3.8
African American/Black3.8
Asian or Pacific Islander
3.7
Asian or Pacific Islander3.7
Other
4
Other4

Bloomberg ROI Score by Age

Bloomberg's ROI score was rated the highest by customers ages 51-55, and the lowest by customers ages 26-30.

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0
1
2
3
4
5
18-25
4.4
18-254.4
26-30
3
26-303
36-40
3.1
36-403.1
41-45
3.1
41-453.1
46-50
3.8
46-503.8
51-55
4.8
51-554.8
56-60
4.7
56-604.7

Bloomberg ROI Score by Usage

Bloomberg's ROI score was rated the highest by customers who have used Bloomberg's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year
4.1
1 to 2 Years
3.5
2 to 5 Years
4.2
5 to 10 Years
3.5
Over 10 Years
3.7

Bloomberg ROI Score by Industry

Bloomberg's ROI score was rated the highest by Arts and Entertainment industry customers, and the lowest by Accounting industry customers.

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Tech
3.6
Accounting
3.3
Aerospace and Aviation
4.1
Arts and Entertainment
5
Banking and Financial Services
3.7
Consulting
4.3

Bloomberg Pricing vs. Competitors

Compared to its competitors, Bloomberg's ROI score is rated right above Owler, Inc., and is preceded by S&P Global.

COMPANYPricing Score
S&P Global4/5
Bloomberg3.9/5
Owler, Inc.3.8/5
PitchBook3.7/5
CNBC3.3/5
GoldenSourceN/A
CNNMoneyN/A

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ROI for Other Tech Brands

In the Tech industry, Bloomberg's ROI score is rated right above ROBLOX, and is preceded by Netflix.

COMPANYPricing Score
Peloton4.3/5
Zoom Video Communications4.2/5
Spotify4.1/5
Apple4.1/5
Google4.1/5
Nintendo4.1/5
Netflix4/5
Bloomberg3.9/5
ROBLOX3.9/5

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Bloomberg Customer Satisfaction (CSAT)

Bloomberg Customer Satisfaction (CSAT) Score

82 / 100

Bloomberg has an overall Customer Satisfaction score of 82 rated by its users and customers.

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Very Satisfied53%
Satisfied29%
Neither Satisfied nor Dissatisfied10%
Dissatisfied3%
Very Dissatisfied5%
Very Satisfied
53%
Satisfied
29%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
3%
Very Dissatisfied
5%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Bloomberg Customer Satisfaction

Bloomberg's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers from the Tech industry.

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Ranked Bloomberg Customer Satisfaction the Highest

18-25
100%
2 to 5 Years
100%
Accounting
100%

Ranked Bloomberg Customer Satisfaction the Lowest

36-40
80%
Asian or Pacific Islander
70%
Tech
60%

Bloomberg Customer Satisfaction Score by Gender

Female customers rated Bloomberg's Customer Satisfaction score 8 points higher than Male customers.

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82 / 100
Male
Very Satisfied
53%
Satisfied
29%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
0%
Very Dissatisfied
6%
90 / 100
Female
Very Satisfied
45%
Satisfied
45%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
0%
Very Dissatisfied
0%

Bloomberg Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Bloomberg's Customer Satisfaction (CSAT) score was rated 87% according to Caucasian users and customers.

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87 / 100
Very Satisfied63%
Satisfied24%
Neither Satisfied nor Dissatisfied13%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
63%
Satisfied
24%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to African American/Black

Bloomberg's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

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100 / 100
Very Satisfied0%
Satisfied100%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Asian or Pacific Islander

Bloomberg's Customer Satisfaction (CSAT) score was rated 70% according to Asian or Pacific Islander users and customers.

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70 / 100
Very Satisfied40%
Satisfied30%
Neither Satisfied nor Dissatisfied20%
Dissatisfied0%
Very Dissatisfied10%
Very Satisfied
40%
Satisfied
30%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
10%

CSAT according to Other

Bloomberg's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.

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100 / 100
Very Satisfied57%
Satisfied43%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
57%
Satisfied
43%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

Bloomberg Customer Satisfaction Score by Age

Bloomberg's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.

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0
20
40
60
80
100
18-25 CSAT Score
100%
Very Satisfied
83%
Satisfied
17%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
18-25100%
26-30 CSAT Score
100%
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
26-30100%
36-40 CSAT Score
80%
Very Satisfied
0%
Satisfied
80%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
0%
36-4080%
46-50 CSAT Score
100%
Very Satisfied
40%
Satisfied
60%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
46-50100%
51-55 CSAT Score
100%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
51-55100%

Bloomberg Customer Satisfaction Score by Usage

Bloomberg's Customer Satisfaction score was rated the highest by customers who have used Bloomberg's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
89
1 to 2 Years
80
2 to 5 Years
100
Over 10 Years
100

Bloomberg Customer Satisfaction Score by Industry

Bloomberg's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech
60
Accounting
100
Aerospace and Aviation
75
Banking and Financial Services
100

Bloomberg Customer Satisfaction vs. Competitors

Compared to its competitors, Bloomberg's Customer Satisfaction score is rated right above CNBC, and is preceded by PitchBook.

COMPANYCustomer Satisfaction (CSAT) Score
Owler, Inc.100%
S&P Global86%
PitchBook83%
Bloomberg82%
CNBC61%
GoldenSource0%
CNNMoney0%

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Customer Satisfaction for Other Tech Brands

In the Tech industry, Bloomberg's Customer Satisfaction score is rated right above Zoom Video Communications, and is preceded by Google.

COMPANYCustomer Satisfaction (CSAT) Score
Nintendo93%
Netflix87%
Spotify87%
Apple86%
Google84%
Bloomberg82%
Zoom Video Communications79%
Peloton77%
ROBLOX75%

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Bloomberg Customer Service

4/5

Bloomberg has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

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About Bloomberg's Customer Service

Address

New York City, NY


Website

http://www.bloomberg.com


Phone Number

(212) 318-2000

Quick Insights into Bloomberg Customer Service

Bloomberg's Customer Service score was rated highest by customers from the Arts and Entertainment industry, and rated lowest by customers ages 36-40.

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Ranked Bloomberg Customer Service the Highest

Arts and Entertainment
5
51-55
4.8
2 to 5 Years
4.5

Ranked Bloomberg Customer Service the Lowest

5 to 10 Years
3.6
Tech
3.6
36-40
3.1

Bloomberg Customer Service Score by Gender

Male customers rated Bloomberg's Customer Service score 0.3 stars higher than Female customers.

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Male

4.2/5

Female

3.9/5

Bloomberg Customer Service Score by Ethnicity

Bloomberg's Customer Service score was rated the highest by Caucasian customers, and the lowest by Other customers.

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0
20
40
60
80
100
Caucasian
4.5
Caucasian4.5
African American/Black
4.1
African American/Black4.1
Asian or Pacific Islander
4.2
Asian or Pacific Islander4.2
Other
4.1
Other4.1

Bloomberg Customer Service Score by Age

Bloomberg's Customer Service score was rated the highest by customers ages 51-55, and the lowest by customers ages 36-40.

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0
20
40
60
80
100
18-25
4.4
18-254.4
26-30
3.7
26-303.7
36-40
3.1
36-403.1
41-45
3.5
41-453.5
46-50
4.6
46-504.6
51-55
4.8
51-554.8
56-60
4.4
56-604.4

Bloomberg Customer Service Score by Usage

Bloomberg's Customer Service score was rated the highest by customers who have used Bloomberg's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year
4.3
1 to 2 Years
3.8
2 to 5 Years
4.5
5 to 10 Years
3.6
Over 10 Years
3.7

Bloomberg Customer Service Score by Industry

Bloomberg's Customer Service score was rated the highest by Arts and Entertainment industry customers, and the lowest by Tech industry customers.

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Tech
3.6
Accounting
3.9
Aerospace and Aviation
4.7
Arts and Entertainment
5
Banking and Financial Services
4
Consulting
4.3

Bloomberg Customer Service vs. Competitors

Compared to its competitors, Bloomberg's Customer Service score is rated right above PitchBook, and is preceded by S&P Global.

COMPANYCustomer Service Score
S&P Global4/5
Bloomberg4/5
PitchBook3.9/5
Owler, Inc.3.7/5
CNBC3.4/5
GoldenSourceN/A
CNNMoneyN/A

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Customer Service for Other Tech Brands

In the Tech industry, Bloomberg's Customer Service score is rated right above ROBLOX, and is preceded by Netflix.

COMPANYCustomer Service Score
Peloton4.3/5
Apple4.2/5
Zoom Video Communications4.1/5
Google4.1/5
Spotify4.1/5
Nintendo4.1/5
Netflix4/5
Bloomberg4/5
ROBLOX3.7/5

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Bloomberg as an Employer

4.2/5

Bloomberg has a 4.2/5 stars for its overall company culture rated by their employees

  Bloomberg CEO
top
5%
CEO of Bloomberg

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Bloomberg scored a 37 for Net Promoter Score and a 26 for Employee Net Promoter Score. NPS gauges how likely a customer of Bloomberg would recommend the brand to a friend. ENPS measures how likely Bloomberg employees would recommend working at Bloomberg to a friend.

Net Promoter Score

37
NPS Score
59%Promoters
19%Passive
22%Detractors

Employee Net Promoter Score

26
eNPS Score
48%Promoters
30%Passive
22%Detractors

Global Ranking Snapshot

Bloomberg is ranked #129 in the Global Top 100 Brands. It ranks just behind Lowe's Home Improvement and just ahead of KFC.

RANKCOMPANYCEOINDUSTRY
127
Hulu  Hulu CEO
Bob Chapek
Media and Entertainment
128
Lowe's Home Improvement  Lowe's Home Improvement CEO
Marvin Ellison
Retail
129
Bloomberg  Bloomberg CEO
Michael Bloomberg
Tech
130
KFC  KFC CEO
Sabir Sami
Food and Beverages
131
DocuSign  DocuSign CEO
Daniel Springer
Tech
132
Boeing  Boeing CEO
Dave Calhoun
Automotive and Transportation
133
Stripe  Stripe CEO
Patrick Collison
SaaS

Tech Ranking Snapshot

Bloomberg is ranked #35 in the Tech Industry. It ranks just behind Snap Inc. and just ahead of DocuSign.

RANKCOMPANYLocation
33
Accenture (US)
Chicago, IL
34
Snap Inc.
Santa Monica, CA
35
Bloomberg
New York City, NY
36
DocuSign
San Francisco, CA
37
Pixar Animation Studios
38
DoorDash
San Francisco, CA
39
Activision
Santa Monica, CA