100
NPS
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Bluewolf
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About Bluewolf's Brand
Bluewolf is a global consulting agency that builds digital solutions designed to create results. Now. Among its major competitors, Bluewolf is ranked in 1st place for NPS while Accenture is 2nd, and Acumen Solutions is 3rd.
Brand at a Glance
55%
Customer Loyalty
3/5
Product Quality
4.7/5
Pricing
4.7/5
Customer Service
Bluewolf CMO
Bluewolf Ranking
- #1 / 4 of its competitors
Bluewolf NPS
Bluewolf's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Bluewolf's customers would recommend using the product based on a scale of -100 to 100.
Bluewolf Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Bluewolf NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2023 100 | Mar 2023 | 100 |
How Other Brands Compare
Bluewolf is ranked first for NPS among its competitors. Accenture and Acumen Solutions come in second and third, with Infosys coming in at #4.
Bluewolf |  Accenture |  Infosys |  Acumen Solutions | |
| Global Ranking | #- | #124 | #502 | #- |
| NPS | 100 | 20 | 15 | 20 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $168.12B | $80.98B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bluewolf NPS vs. Competitors
Compared to its competitors, Bluewolf's NPS is rated right above Accenture.
| COMPANY | NPS Score | |
|---|---|---|
| Bluewolf | 100 |
| Accenture | 20 |
| Acumen Solutions | 20 |
| Infosys | 15 |
 | Bristlecone | 0 |
 | ASTADIA | N/A |
 | Deposco | -23 |
 | Cloud Sherpas | -100 |
Bluewolf Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Bluewolf users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Bluewolf Customer Loyalty vs. Competitors
Compared to its competitors, Bluewolf's Customer Loyalty score is rated right above Deposco, and is preceded by Bristlecone.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Infosys | 82% |
| Accenture | 71% |
| Acumen Solutions | 68% |
| Bristlecone | 68% |
| Bluewolf | 55% |
| Deposco | 54% |
| Cloud Sherpas | 10% |
| ASTADIA | N/A |
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Bluewolf Product Quality
3/5
Bluewolf has an overall Product Quality score of 3 out of 5 stars rated by its users and customers.
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Bluewolf Product Information
Bluewolf’s product quality score is a 3 out of 5 as rated by its users and customers.
- Website
- http://www.bluewolf.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Enterprise
SaaS
Small Business Services
Bluewolf Product Quality vs. Competitors
Compared to its competitors, Bluewolf's Product Quality score is rated right above ASTADIA, and is preceded by Deposco.
| COMPANY | Product Quality Score | |
|---|---|---|
| Cloud Sherpas | 4/5 |
| Accenture | 3.7/5 |
| Infosys | 3.7/5 |
| Acumen Solutions | 3.6/5 |
| Bristlecone | 3.5/5 |
| Deposco | 3.3/5 |
| Bluewolf | 3/5 |
| ASTADIA | N/A |
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Bluewolf Pricing
Bluewolf ROI & Value For Money
4.7/5
Bluewolf has a value for money and ROI score of 4.7 out of 5 stars rated by its users and customers.
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Bluewolf Pricing vs. Competitors
Compared to its competitors, Bluewolf's ROI score is rated right above Infosys.
| COMPANY | Pricing Score | |
|---|---|---|
| Bluewolf | 4.7/5 |
| Infosys | 3.7/5 |
| Accenture | 3.6/5 |
| Acumen Solutions | 3.6/5 |
| Bristlecone | 3.3/5 |
| Deposco | 3/5 |
| Cloud Sherpas | 3/5 |
| ASTADIA | N/A |
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Bluewolf Customer Satisfaction (CSAT)
Bluewolf Customer Satisfaction (CSAT) Score
50 / 100
Bluewolf has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
50%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Bluewolf Customer Satisfaction vs. Competitors
Compared to its competitors, Bluewolf's Customer Satisfaction score is rated right above Deposco, and is preceded by Bristlecone.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Infosys | 77% |
| Accenture | 75% |
| Acumen Solutions | 67% |
| Bristlecone | 67% |
| Bluewolf | 50% |
| Deposco | 33% |
| Cloud Sherpas | 0% |
| ASTADIA | 0% |
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Bluewolf Customer Service
4.7/5
Bluewolf has an overall Customer Service score of 4.7 out of 5 stars rated by its users and customers.
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About Bluewolf's Customer Service
Address
11 East 26th Street, 21st Floor, New York City, NY 10010
Website
http://www.bluewolf.com
Phone Number
(440) 203-6086
Bluewolf Customer Service vs. Competitors
Compared to its competitors, Bluewolf's Customer Service score is rated right above Accenture.
| COMPANY | Customer Service Score | |
|---|---|---|
| Bluewolf | 4.7/5 |
| Accenture | 3.8/5 |
| Infosys | 3.8/5 |
| Acumen Solutions | 3.5/5 |
| Cloud Sherpas | 3.5/5 |
| Bristlecone | 3.4/5 |
| Deposco | 3.3/5 |
| ASTADIA | N/A |
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Bluewolf as an Employer
3.7/5
Bluewolf has a 3.7/5 stars for its overall company culture rated by their employees
top
30%
Consumer vs. Employees
Bluewolf scored a 100 for Net Promoter Score and a -13 for Employee Net Promoter Score. NPS gauges how likely a customer of Bluewolf would recommend the brand to a friend. ENPS measures how likely Bluewolf employees would recommend working at Bluewolf to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-13
eNPS Score
| 37% | Promoters |
|---|---|
| 13% | Passive |
| 50% | Detractors |
