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See's Candies is

Ranked

#90

Retail Brands

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See's Candies

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See's Candies

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See's Candies is ranked #90 in Retail Brands

About See's Candies' Brand

See's Candies has been dedicated to making candy Mary See's way. Only the finest, freshest ingredients are used in making each recipe. See's Candies’s brand is ranked #562 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of See's Candies. When compared to other organizations within the Retail industry, See's Candies is ranked #90. Among its major competitors, See's Candies is ranked in 2nd place for NPS while Trader Joe's is 1st, and Godiva Chocolatier is 3rd.

Brand at a Glance

87%

Customer Loyalty

4.1/5

Product Quality

3.7/5

Pricing

4/5

Customer Service

See's Candies Ranking

^#90 in Retail
^#2 / 4 of its competitors

See's Candies NPS

See's Candies's Net Promoter Score (NPS) is a 42 with 67% Promoters, 8% Passives, and 25% Detractors. Net Promoter Score tracks whether See's Candies's customers would recommend using the product based on a scale of -100 to 100.

See's Candies Overall NPS

NPS

67%	Promoters
8%	Passives
25%	Detractors

See's Candies NPS Trend

-100

-50

100

Summary	Date	Score
Oct 2024 40	Oct 2024	40
Nov 2024 40	Nov 2024	40
Dec 2024 40	Dec 2024	40
Jan 2025 40	Jan 2025	40
Feb 2025 42	Feb 2025	42
Mar 2025 40	Mar 2025	40
Apr 2025 42	Apr 2025	42
May 2025 40	May 2025	40
Jul 2025 40	Jul 2025	40
Sep 2025 40	Sep 2025	40
Oct 2025 42	Oct 2025	42
Nov 2025 40	Nov 2025	40

How Other Brands Compare

See's Candies is ranked second for NPS among its competitors. Trader Joe's and Godiva Chocolatier come in first and third, with Ghirardelli Chocolate coming in at #4.

	See's Candies	Trader Joe's	Ghirardelli Chocolate	Godiva Chocolatier
Global Ranking	#562	#11	#-	#-
NPS	42	46	21	40
Valuation Updated every 24 hours for public companies	-	-	$1.17B	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

See's Candies NPS by Gender

Female customers rated See's Candies's NPS 39 points higher than Male customers.

Male

See's Candies's NPS was rated 11 by Male customers on Comparably.

51%

Promoters

Passives

40%

Detractors

Female

See's Candies's NPS was rated 50 by Female customers on Comparably.

73%

Promoters

Passives

23%

Detractors

See's Candies NPS by Ethnicity

See's Candies's NPS was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 47	Caucasian	47
Hispanic or Latino 45	Hispanic or Latino	45
African American/Black 34	African American/Black	34
Asian or Pacific Islander -15	Asian or Pacific Islander	-15
Other 72	Other	72

See's Candies NPS by Age

See's Candies's NPS was rated the highest by customers ages 56-60, and the lowest by customers ages 66+.

100

Summary

Age

Promoters

Passives

Detractors

18-25

67%

22%

11%

31-35

50%

36-40

62%

13%

25%

41-45

57%

14%

29%

46-50

86%

14%

51-55

58%

33%

56-60

86%

61-65

77%

23%

66+

46%

49%

See's Candies NPS by Usage

See's Candies's NPS was rated the highest by customers who have used See's Candies's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 20	Less than 1 Year	20
1 to 2 Years 100	1 to 2 Years	100
2 to 5 Years 0	2 to 5 Years	0
5 to 10 Years 100	5 to 10 Years	100
Over 10 Years 35	Over 10 Years	35

See's Candies NPS vs. Competitors

Compared to its competitors, See's Candies's NPS is rated right above Godiva Chocolatier, and is preceded by Trader Joe's.

COMPANY		NPS Score
	Trader Joe's	46
	See's Candies	42
	Godiva Chocolatier	40
	Ghirardelli Chocolate	21
	Edible Arrangements	-38

See's Candies NPS vs Companies in Retail

In the Retail industry, See's Candies's NPS is rated right above Bath & Body Works, and is preceded by American Eagle Outfitters.

COMPANY		NPS Score
	REI	53
	Costco	50
	Amazon	49
	Trader Joe's	46
	American Eagle Outfitters	44
	See's Candies	42
	Bath & Body Works	38
	Target	36
	Chipotle	16

See's Candies Customer Reviews

Out of the 24 See's Candies customer reviews 20 were positive and 4 were constructive. See's Candies customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

See's Candies Customer Loyalty

87%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

87% of See's Candies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

87%

13%

See's Candies Customer Loyalty Score by Gender

Female customers rated See's Candies's Customer Loyalty score 22% higher than Male customers.

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Male

74%

Yes

Female

96%

Yes

See's Candies Customer Loyalty Score by Ethnicity

See's Candies's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Hispanic or Latino customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Hispanic or Latino

100

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Other

See's Candies Customer Loyalty Score by Age

See's Candies's Customer Loyalty score was rated the highest by customers ages 51-55, and the lowest by customers ages 41-45.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of See's Candies.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 80%	18-25	80%
31-35 78%	31-35	78%
36-40 89%	36-40	89%
41-45 74%	41-45	74%
46-50 87%	46-50	87%
51-55 100%	51-55	100%
56-60 94%	56-60	94%
61-65 100%	61-65	100%
66+ 78%	66+	78%

See's Candies Customer Loyalty Score by Usage

See's Candies's Customer Loyalty score was rated the highest by customers who have used See's Candies's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	73%
1 to 2 Years	70%
2 to 5 Years	70%
5 to 10 Years	82%
Over 10 Years	92%

See's Candies Customer Loyalty Score by Industry

See's Candies's Customer Loyalty score was rated the highest by Arts and Entertainment industry customers, and the lowest by Consumer Goods industry customers.

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Tech	86%
Accounting	78%
Aerospace and Aviation	82%
Architecture and Planning	70%
Arts and Entertainment	100%
Consumer Goods	10%
Education	100%
Government and Public Policy	100%
Healthcare, Hospitals and Medicine	91%
Hospitality	100%
Legal	78%
Manufacturing and Machinery	70%
Non-Profit	100%
Real Estate	100%
Restaurants	100%
Retail	85%
Utilities	100%

See's Candies Customer Loyalty vs. Competitors

Compared to its competitors, See's Candies's Customer Loyalty score is rated right above Trader Joe's.

COMPANY		Customer Loyalty Score
	See's Candies	87%
	Trader Joe's	86%
	Ghirardelli Chocolate	83%
	Godiva Chocolatier	72%
	Edible Arrangements	56%

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Customer Loyalty for Other Retail Brands

In the Retail industry, See's Candies's Customer Loyalty score is rated right above REI, and is preceded by Amazon.

COMPANY		Customer Loyalty Score
	Costco	89%
	Amazon	89%
	See's Candies	87%
	REI	87%
	American Eagle Outfitters	87%
	Bath & Body Works	87%
	Trader Joe's	86%
	Target	82%
	Chipotle	76%

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See's Candies Product Quality

4.1/5

See's Candies has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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See's Candies Product Information

See's Candies’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Government and Public Policy industry rated See's Candies's product the highest. Reviewers from the Education industry rated See's Candies the lowest at 4.6.

Website: http://www.sees.com

Company Size: 1,001-5,000 Employees

Industry

Retail

Quick Insights into See's Candies Product Quality

See's Candies's Product Quality score was rated highest by customers from the Government and Public Policy industry, and rated lowest by customers from the Hospitality industry.

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Ranked See's Candies Product Quality the Highest

Government and Public Policy	5
5 to 10 Years	4.8
Hispanic or Latino	4.8

Ranked See's Candies Product Quality the Lowest

2 to 5 Years	3
31-35	2.7
Hospitality	2.3

See's Candies Product Quality Score by Gender

Female customers rated See's Candies's Product Quality score 0.2 stars higher than Male customers.

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Male

4/5

Female

4.2/5

See's Candies Product Quality Score by Ethnicity

See's Candies's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.

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Summary	Ethnicity	Score
Caucasian 4.4	Caucasian	4.4
Hispanic or Latino 4.8	Hispanic or Latino	4.8
African American/Black 4.2	African American/Black	4.2
Asian or Pacific Islander 3.7	Asian or Pacific Islander	3.7
Other 4.3	Other	4.3

See's Candies Product Quality Score by Age

See's Candies's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.

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Summary	Age	Score
18-25 4.5	18-25	4.5
31-35 2.7	31-35	2.7
36-40 4.4	36-40	4.4
41-45 4.7	41-45	4.7
46-50 4.2	46-50	4.2
51-55 3.9	51-55	3.9
56-60 4.7	56-60	4.7
61-65 4.3	61-65	4.3
66+ 3.5	66+	3.5

See's Candies Product Quality Score by Usage

See's Candies's Product Quality score was rated the highest by customers who have used See's Candies's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	4.5
1 to 2 Years	4.3
2 to 5 Years	3
5 to 10 Years	4.8
Over 10 Years	4.1

See's Candies Product Quality Score by Industry

See's Candies's Product Quality score was rated the highest by Government and Public Policy industry customers, and the lowest by Hospitality industry customers.

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Tech	4.2
Accounting	4.7
Aerospace and Aviation	3.2
Architecture and Planning	2.6
Arts and Entertainment	4.5
Consumer Goods	2.8
Education	4.6
Government and Public Policy	5
Healthcare, Hospitals and Medicine	3.6
Hospitality	2.3
Legal	2.7
Manufacturing and Machinery	5
Non-Profit	2.6
Real Estate	5
Restaurants	5
Retail	4.6
Utilities	5

See's Candies Product Quality vs. Competitors

Compared to its competitors, See's Candies's Product Quality score is rated right above Godiva Chocolatier, and is preceded by Trader Joe's.

COMPANY		Product Quality Score
	Trader Joe's	4.2/5
	See's Candies	4.1/5
	Godiva Chocolatier	4/5
	Ghirardelli Chocolate	3.9/5
	Edible Arrangements	2.1/5

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Product Quality for Other Retail Brands

In the Retail industry, See's Candies's Product Quality score is rated right above Target, and is preceded by Bath & Body Works.

COMPANY		Product Quality Score
	REI	4.3/5
	Costco	4.3/5
	Amazon	4.2/5
	Trader Joe's	4.2/5
	American Eagle Outfitters	4.2/5
	Bath & Body Works	4.1/5
	See's Candies	4.1/5
	Target	4.1/5
	Chipotle	3.8/5

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See's Candies Pricing

See's Candies ROI & Value For Money

3.7/5

See's Candies has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.

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See's Candies Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Real Estate industry. The users from the Legal industry think that they had the lowest ROI from See's Candies.

Quick Insights into See's Candies ROI

See's Candies's ROI score was rated highest by customers from the Real Estate industry, and rated lowest by customers from the Legal industry.

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Ranked See's Candies ROI the Highest

Real Estate	4.8
5 to 10 Years	4.6
56-60	4.3

Ranked See's Candies ROI the Lowest

Male	3.3
31-35	2.1
Legal	1.7

See's Candies ROI Score by Gender

Female customers rated See's Candies's ROI score 0.5 stars higher than Male customers.

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Male

3.3/5

Female

3.8/5

See's Candies ROI Score by Ethnicity

See's Candies's ROI score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.

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Summary	Ethnicity	Score
Caucasian 3.8	Caucasian	3.8
Hispanic or Latino 3.5	Hispanic or Latino	3.5
African American/Black 3.4	African American/Black	3.4
Asian or Pacific Islander 3.3	Asian or Pacific Islander	3.3
Other 3.9	Other	3.9

See's Candies ROI Score by Age

See's Candies's ROI score was rated the highest by customers ages 56-60, and the lowest by customers ages 31-35.

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Summary	Age	Score
18-25 4.2	18-25	4.2
31-35 2.1	31-35	2.1
36-40 4	36-40	4
41-45 3.8	41-45	3.8
46-50 4	46-50	4
51-55 3.8	51-55	3.8
56-60 4.3	56-60	4.3
61-65 3.6	61-65	3.6
66+ 2.9	66+	2.9

See's Candies ROI Score by Usage

See's Candies's ROI score was rated the highest by customers who have used See's Candies's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	3.6
1 to 2 Years	4.3
2 to 5 Years	3.3
5 to 10 Years	4.6
Over 10 Years	3.6

See's Candies ROI Score by Industry

See's Candies's ROI score was rated the highest by Real Estate industry customers, and the lowest by Legal industry customers.

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Tech	3.3
Accounting	4.2
Aerospace and Aviation	2.7
Architecture and Planning	3.3
Arts and Entertainment	4.3
Consumer Goods	2.1
Education	4
Government and Public Policy	3.8
Healthcare, Hospitals and Medicine	3.2
Hospitality	3.3
Legal	1.7
Manufacturing and Machinery	2.8
Non-Profit	3.1
Real Estate	4.8
Restaurants	4.3
Retail	4.3
Utilities	3.8

See's Candies Pricing vs. Competitors

Compared to its competitors, See's Candies's ROI score is rated right above Godiva Chocolatier, and is preceded by Ghirardelli Chocolate.

COMPANY		Pricing Score
	Trader Joe's	4/5
	Ghirardelli Chocolate	3.8/5
	See's Candies	3.7/5
	Godiva Chocolatier	3.7/5
	Edible Arrangements	2/5

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ROI for Other Retail Brands

In the Retail industry, See's Candies's ROI score is rated right above Chipotle, and is preceded by Bath & Body Works.

COMPANY		Pricing Score
	Costco	4.1/5
	Amazon	4.1/5
	REI	4.1/5
	Trader Joe's	4/5
	Target	3.9/5
	American Eagle Outfitters	3.8/5
	Bath & Body Works	3.8/5
	See's Candies	3.7/5
	Chipotle	3.5/5

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See's Candies Customer Satisfaction (CSAT)

See's Candies Customer Satisfaction (CSAT) Score

78 / 100

See's Candies has an overall Customer Satisfaction score of 78 rated by its users and customers.

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Very Satisfied	65%
Satisfied	13%
Neither Satisfied nor Dissatisfied	3%
Dissatisfied	5%
Very Dissatisfied	14%

Very Satisfied

65%

Satisfied

13%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

14%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into See's Candies Customer Satisfaction

See's Candies's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers from the Utilities industry.

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Ranked See's Candies Customer Satisfaction the Highest

18-25	100%
Arts and Entertainment	100%
Hispanic or Latino	89%

Ranked See's Candies Customer Satisfaction the Lowest

2 to 5 Years	50%
46-50	43%
Utilities	33%

See's Candies Customer Satisfaction Score by Gender

Female customers rated See's Candies's Customer Satisfaction score 21 points higher than Male customers.

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66 / 100

Male

	Very Satisfied	53%
	Satisfied	13%
	Neither Satisfied nor Dissatisfied	2%
	Dissatisfied	8%
	Very Dissatisfied	24%

87 / 100

Female

	Very Satisfied	80%
	Satisfied	7%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	2%
	Very Dissatisfied	11%

See's Candies Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

See's Candies' Customer Satisfaction (CSAT) score was rated 77% according to Caucasian users and customers.

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77 / 100

Very Satisfied	67%
Satisfied	10%
Neither Satisfied nor Dissatisfied	2%
Dissatisfied	5%
Very Dissatisfied	16%

Very Satisfied

67%

Satisfied

10%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

16%

CSAT according to Hispanic or Latino

See's Candies' Customer Satisfaction (CSAT) score was rated 89% according to Hispanic or Latino users and customers.

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89 / 100

Very Satisfied	78%
Satisfied	11%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	11%

Very Satisfied

78%

Satisfied

11%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

11%

CSAT according to African American/Black

See's Candies' Customer Satisfaction (CSAT) score was rated 67% according to African American/Black users and customers.

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67 / 100

Very Satisfied	67%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	17%
Very Dissatisfied	16%

Very Satisfied

67%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

17%

Very Dissatisfied

16%

CSAT according to Asian or Pacific Islander

See's Candies' Customer Satisfaction (CSAT) score was rated 75% according to Asian or Pacific Islander users and customers.

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75 / 100

Very Satisfied	25%
Satisfied	50%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	25%

Very Satisfied

25%

Satisfied

50%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

25%

CSAT according to Other

See's Candies' Customer Satisfaction (CSAT) score was rated 79% according to Other users and customers.

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79 / 100

Very Satisfied	79%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	21%

Very Satisfied

79%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

21%

See's Candies Customer Satisfaction Score by Age

See's Candies's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 46-50.

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100

Breakdown

Age

Score

18-25

100%

36-40

76%

41-45

84%

46-50

43%

51-55

78%

56-60

100%

61-65

82%

66+

69%

See's Candies Customer Satisfaction Score by Usage

See's Candies's Customer Satisfaction score was rated the highest by customers who have used See's Candies's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	58
2 to 5 Years	50
5 to 10 Years	80
Over 10 Years	82

See's Candies Customer Satisfaction Score by Industry

See's Candies's Customer Satisfaction score was rated the highest by Arts and Entertainment industry customers, and the lowest by Utilities industry customers.

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{
	"title": "See's Candies Customer Satisfaction Score by Industry",
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			"stars": 0,
			"csatScore": 100,
			"text": "See's Candies's Customer Satisfaction score is  rated by Arts and Entertainment customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Education",
			"groupId": 515,
			"score": 90,
			"stars": 0,
			"csatScore": 90,
			"text": "See's Candies's Customer Satisfaction score is  rated by Education customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 90
		},
		{
			"label": "Healthcare, Hospitals and Medicine",
			"groupId": 522,
			"score": 71,
			"stars": 0,
			"csatScore": 71,
			"text": "See's Candies's Customer Satisfaction score is  rated by Healthcare, Hospitals and Medicine customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 71
		},
		{
			"label": "Manufacturing and Machinery",
			"groupId": 533,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "See's Candies's Customer Satisfaction score is  rated by Manufacturing and Machinery customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Retail",
			"groupId": 559,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "See's Candies's Customer Satisfaction score is  rated by Retail customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Utilities",
			"groupId": 568,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "See's Candies's Customer Satisfaction score is  rated by Utilities customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		}
	]
}

Tech	90
Accounting	67
Aerospace and Aviation	67
Arts and Entertainment	100
Education	90
Healthcare, Hospitals and Medicine	71
Manufacturing and Machinery	67
Retail	100
Utilities	33

See's Candies Customer Satisfaction vs. Competitors

Compared to its competitors, See's Candies's Customer Satisfaction score is rated right above Godiva Chocolatier, and is preceded by Trader Joe's.

COMPANY		Customer Satisfaction (CSAT) Score
	Ghirardelli Chocolate	82%
	Trader Joe's	79%
	See's Candies	78%
	Godiva Chocolatier	76%
	Edible Arrangements	32%

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Customer Satisfaction for Other Retail Brands

In the Retail industry, See's Candies's Customer Satisfaction score is rated right above Chipotle, and is preceded by Trader Joe's.

COMPANY		Customer Satisfaction (CSAT) Score
	REI	85%
	Costco	84%
	Amazon	84%
	American Eagle Outfitters	82%
	Bath & Body Works	81%
	Target	79%
	Trader Joe's	79%
	See's Candies	78%
	Chipotle	62%

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See's Candies Customer Service

4/5

See's Candies has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

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About See's Candies's Customer Service

Address

San Francisco, CA 94080

Website

http://www.sees.com

Phone Number

+1-800-347-7337

See's Candies's Social Links

Quick Insights into See's Candies Customer Service

See's Candies's Customer Service score was rated highest by customers from the Real Estate industry, and rated lowest by customers from the Non-Profit industry.

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Ranked See's Candies Customer Service the Highest

Real Estate	5
Hispanic or Latino	4.8
36-40	4.7

Ranked See's Candies Customer Service the Lowest

66+	3.2
Asian or Pacific Islander	3.2
Non-Profit	2.1

See's Candies Customer Service Score by Gender

Female customers rated See's Candies's Customer Service score 0.3 stars higher than Male customers.

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Male

3.7/5

Female

4/5

See's Candies Customer Service Score by Ethnicity

See's Candies's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 4.1	Caucasian	4.1
Hispanic or Latino 4.8	Hispanic or Latino	4.8
African American/Black 4.6	African American/Black	4.6
Asian or Pacific Islander 3.2	Asian or Pacific Islander	3.2
Other 4.2	Other	4.2

See's Candies Customer Service Score by Age

See's Candies's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 66+.

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100

Summary	Age	Customer Service Score
18-25 4.5	18-25	4.5
31-35 3.6	31-35	3.6
36-40 4.7	36-40	4.7
41-45 4.6	41-45	4.6
46-50 3.9	46-50	3.9
51-55 3.7	51-55	3.7
56-60 4.5	56-60	4.5
61-65 3.9	61-65	3.9
66+ 3.2	66+	3.2

See's Candies Customer Service Score by Usage

See's Candies's Customer Service score was rated the highest by customers who have used See's Candies's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.7
1 to 2 Years	4.5
2 to 5 Years	3.9
5 to 10 Years	4.6
Over 10 Years	3.9

See's Candies Customer Service Score by Industry

See's Candies's Customer Service score was rated the highest by Real Estate industry customers, and the lowest by Non-Profit industry customers.

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Tech	4.2
Accounting	4.5
Aerospace and Aviation	3.2
Architecture and Planning	3.6
Arts and Entertainment	4.3
Consumer Goods	3
Education	4.1
Government and Public Policy	4.5
Healthcare, Hospitals and Medicine	3.3
Hospitality	3.6
Legal	2.2
Manufacturing and Machinery	3.1
Non-Profit	2.1
Real Estate	5
Restaurants	4
Retail	4.5
Utilities	3.8

See's Candies Customer Service vs. Competitors

Compared to its competitors, See's Candies's Customer Service score is rated right above Ghirardelli Chocolate, and is preceded by Godiva Chocolatier.

COMPANY		Customer Service Score
	Trader Joe's	4.2/5
	Godiva Chocolatier	4/5
	See's Candies	4/5
	Ghirardelli Chocolate	3.7/5
	Edible Arrangements	2/5

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Customer Service for Other Retail Brands

In the Retail industry, See's Candies's Customer Service score is rated right above Target, and is preceded by American Eagle Outfitters.

COMPANY		Customer Service Score
	REI	4.4/5
	Costco	4.2/5
	Amazon	4.2/5
	Trader Joe's	4.2/5
	American Eagle Outfitters	4/5
	See's Candies	4/5
	Target	4/5
	Bath & Body Works	4/5
	Chipotle	3.6/5

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See's Candies as an Employer

3.8/5

See's Candies has a 3.8/5 stars for its overall company culture rated by their employees

top

35%

CEO of See's Candies

Brad Kinstler

In the Top 35% of Similar Sized Companies on Comparably.

Consumer vs. Employees

See's Candies scored a 42 for Net Promoter Score and a 7 for Employee Net Promoter Score. NPS gauges how likely a customer of See's Candies would recommend the brand to a friend. ENPS measures how likely See's Candies employees would recommend working at See's Candies to a friend.

Net Promoter Score

NPS Score

67%	Promoters
8%	Passive
25%	Detractors

Employee Net Promoter Score

eNPS Score

43%	Promoters
21%	Passive
36%	Detractors

Global Ranking Snapshot

See's Candies is ranked #562 in the Global Top 100 Brands. It ranks just behind Slalom Consulting and just ahead of Garmin International.

RANK			INDUSTRY
560	iCIMS	Steve Lucas	Tech
561	Slalom Consulting	Brad Jackson	Business and Consumer Services
562	See's Candies	Brad Kinstler	Retail
563	Garmin International	Clifton Pemble	Consumer Goods
564	Radisson Hotels	Trudy Rautio	Travel and Hospitality
565	NXP Semiconductors	Richard Clemmer	Energy and Manufacturing
566	Live Nation Entertainment	Michael Rapino	Media and Entertainment

Retail Ranking Snapshot

See's Candies is ranked #90 in the Retail Industry. It ranks just behind Fred Meyer and just ahead of Neiman Marcus.

RANK		Location
88	Reebok	Canton, MA
89	Fred Meyer	Portland, OR
90	See's Candies	San Francisco, CA
91	Neiman Marcus	Dallas, TX
92	HelloFresh	New York City, NY
93	Carter's	Chauncey, GA
94	Specialized Bicycle Components