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EPAM Systems is

Ranked

#119

Tech Brands

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EPAM Systems

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EPAM Systems

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EPAM Systems is ranked #119 in Tech Brands

About EPAM Systems' Brand

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, as well as a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. EPAM Systems’s brand is ranked #396 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of EPAM Systems. When compared to other organizations within the Tech industry, EPAM Systems is ranked #119. Among its major competitors, EPAM Systems is ranked in 6th place for NPS while Globant is 1st, and Wipro Limited is 2nd. Overall, EPAM Systems has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $14.94B

Brand at a Glance

81%

Customer Loyalty

3.8/5

Product Quality

3.8/5

Pricing

3.9/5

Customer Service

EPAM Systems CMO

Elaina Shekhter

Ms. Elaina Shekhter has been Chief Marketing Officer and SVP at EPAM Systems, Inc. since March 2015 and served as its Global Head of Travel and Consumer Industry Business Unit. Ms. Shekhter is responsible for driving the strategy and execution for EPAM's Travel and Consumer business across EPAM's global delivery and client service locations. She manages the Travel and Consumer Business Unit. She joined EPAM Systems in 2001 and has been instrumental in driving the development of several service lines and accelerators, most notably in the Customer Relationship Management (explain what CRM is) area. she served as Vice President for Business Solutions of Epam Systems, Inc. Prior to joining EPAM, Ms. Shekhter was with the travel and marketing giant, Carlson Companies, in a number of Operational and Business Development roles including Head of Retail and Entertainment for 24K, a spin-off of Carlson Marketing Group. Prior to Carlson, she served as a Manager with Ernst and Young Consulting, specializing in CRM and Analytics engagements for notable clients such as 3M and GE. Ms. Shekhter holds an MS degree in Information Systems and BS/BA degrees in Economic Theory and Political Science from The American University. She is active in the software startup community and takes a special interest in artificial intelligence applications.

EPAM Systems Ranking

^#119 in Tech
^#3 / 4 of its competitors

EPAM Systems NPS

EPAM Systems's Net Promoter Score (NPS) is a 21 with 49% Promoters, 23% Passives, and 28% Detractors. Net Promoter Score tracks whether EPAM Systems's customers would recommend using the product based on a scale of -100 to 100.

EPAM Systems Overall NPS

NPS

49%	Promoters
23%	Passives
28%	Detractors

EPAM Systems NPS Trend

-100

-50

100

Summary	Date	Score
Mar 2024 18	Mar 2024	18
May 2024 20	May 2024	20
Jun 2024 20	Jun 2024	20
Aug 2024 18	Aug 2024	18
Oct 2024 20	Oct 2024	20
Nov 2024 20	Nov 2024	20
Dec 2024 20	Dec 2024	20
Jan 2025 20	Jan 2025	20
Feb 2025 19	Feb 2025	19
Apr 2025 21	Apr 2025	21
Jul 2025 21	Jul 2025	21
Aug 2025 21	Aug 2025	21

How Other Brands Compare

EPAM Systems is ranked third for NPS among its competitors. Deloitte (US) and IBM come in first and second, with Accenture coming in at #4. Among those competitors, it is the third most valued company behind Accenture.

	EPAM Systems	IBM	Accenture	Deloitte (US)
Global Ranking	#396	#106	#124	#154
NPS	21	26	20	27
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	Neutral	-	Neutral
Valuation Updated every 24 hours for public companies	$14.94B	$119.05B	$168.12B	$4.87B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

EPAM Systems NPS by Gender

Female customers rated EPAM Systems's NPS 50 points higher than Male customers.

Male

EPAM Systems's NPS was rated 8 by Male customers on Comparably.

41%

Promoters

26%

Passives

33%

Detractors

Female

EPAM Systems's NPS was rated 58 by Female customers on Comparably.

75%

Promoters

Passives

17%

Detractors

EPAM Systems NPS by Ethnicity

EPAM Systems's NPS was rated the highest by Other customers, and the lowest by Native American customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 31	Caucasian	31
Hispanic or Latino 34	Hispanic or Latino	34
African American/Black 0	African American/Black	0
Asian or Pacific Islander 0	Asian or Pacific Islander	0
Native American -34	Native American	-34
Other 71	Other	71

EPAM Systems NPS by Age

EPAM Systems's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.

100

Summary

Age

Promoters

Passives

Detractors

18-25

40%

20%

40%

26-30

83%

17%

31-35

60%

20%

36-40

30%

40%

41-45

75%

25%

46-50

33%

34%

33%

51-55

50%

25%

EPAM Systems NPS by Usage

EPAM Systems's NPS was rated the highest by customers who have used EPAM Systems's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 47	Less than 1 Year	47
1 to 2 Years 18	1 to 2 Years	18
2 to 5 Years 0	2 to 5 Years	0
5 to 10 Years 0	5 to 10 Years	0
Over 10 Years 34	Over 10 Years	34

EPAM Systems NPS vs. Competitors

Compared to its competitors, EPAM Systems's NPS is rated right above Accenture, and is preceded by TCS (Tata Consultancy Services).

COMPANY		NPS Score
	Globant	38
	Wipro Limited	28
	Deloitte (US)	27
	IBM	26
	TCS (Tata Consultancy Services)	23
	EPAM Systems	21
	Accenture	20
	Infosys	15
	Capgemini	15
	Luxoft	8
	GlobalLogic	7
	Cognizant Technology Solutions	5
	HCLTech	3

EPAM Systems NPS vs Companies in Tech

In the Tech industry, EPAM Systems's NPS is rated right below Peloton.

COMPANY		NPS Score
	Nintendo	55
	Spotify	49
	Apple	48
	Zoom Video Communications	44
	Netflix	43
	Google	42
	ROBLOX	38
	Peloton	31
	EPAM Systems	21

EPAM Systems Customer Reviews

Out of the 5 EPAM Systems customer reviews 3 were positive and 2 were constructive. EPAM Systems customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

EPAM Systems Customer Loyalty

81%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

81% of EPAM Systems users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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81%

19%

EPAM Systems Customer Loyalty Score by Gender

Female customers rated EPAM Systems's Customer Loyalty score 17% higher than Male customers.

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Male

76%

Yes

Female

93%

Yes

EPAM Systems Customer Loyalty Score by Ethnicity

EPAM Systems's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Native American customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Native American

out of 100

Other

EPAM Systems Customer Loyalty Score by Age

EPAM Systems's Customer Loyalty score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.

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20%

40%

60%

80%

100%

Summary	Age	Score
18-25 64%	18-25	64%
26-30 85%	26-30	85%
31-35 82%	31-35	82%
36-40 91%	36-40	91%
41-45 55%	41-45	55%
46-50 100%	46-50	100%
51-55 78%	51-55	78%

EPAM Systems Customer Loyalty Score by Usage

EPAM Systems's Customer Loyalty score was rated the highest by customers who have used EPAM Systems's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	79%
1 to 2 Years	75%
2 to 5 Years	92%
5 to 10 Years	55%
Over 10 Years	100%

EPAM Systems Customer Loyalty Score by Industry

EPAM Systems's Customer Loyalty score was rated the highest by Banking and Financial Services industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech	81%
Accounting	70%
Aerospace and Aviation	40%
Architecture and Planning	70%
Banking and Financial Services	100%

EPAM Systems Customer Loyalty vs. Competitors

Compared to its competitors, EPAM Systems's Customer Loyalty score is rated right above Globant, and is preceded by Cognizant Technology Solutions.

COMPANY		Customer Loyalty Score
	Luxoft	86%
	Wipro Limited	85%
	TCS (Tata Consultancy Services)	83%
	Infosys	82%
	Cognizant Technology Solutions	82%
	EPAM Systems	81%
	Globant	80%
	IBM	79%
	HCLTech	78%
	Capgemini	77%
	GlobalLogic	75%
	Deloitte (US)	72%
	Accenture	71%

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Customer Loyalty for Other Tech Brands

In the Tech industry, EPAM Systems's Customer Loyalty score is rated right below Peloton.

COMPANY		Customer Loyalty Score
	ROBLOX	89%
	Nintendo	89%
	Netflix	87%
	Google	87%
	Spotify	87%
	Apple	86%
	Zoom Video Communications	84%
	Peloton	82%
	EPAM Systems	81%

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EPAM Systems Product Quality

3.8/5

EPAM Systems has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.

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EPAM Systems Product Information

EPAM Systems’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Banking and Financial Services industry rated EPAM Systems's product the highest. Reviewers from the Accounting industry rated EPAM Systems the lowest at 1.5.

Website: http://www.epam.com

Company Size: 10,000+ Employees

Industry

Tech

AI, Big Data and Analytics

Business Services

Enterprise

Quick Insights into EPAM Systems Product Quality

EPAM Systems's Product Quality score was rated highest by customers from the Banking and Financial Services industry, and rated lowest by customers from the Accounting industry.

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Ranked EPAM Systems Product Quality the Highest

Banking and Financial Services	4.3
Asian or Pacific Islander	4.1
2 to 5 Years	3.9

Ranked EPAM Systems Product Quality the Lowest

5 to 10 Years	2.1
Native American	1.6
Accounting	1.5

EPAM Systems Product Quality Score by Gender

Female customers rated EPAM Systems's Product Quality score 0.3 stars higher than Male customers.

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Male

3.4/5

Female

3.7/5

EPAM Systems Product Quality Score by Ethnicity

EPAM Systems's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Native American customers.

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Summary	Ethnicity	Score
Caucasian 4.1	Caucasian	4.1
Hispanic or Latino 3.8	Hispanic or Latino	3.8
African American/Black 2.2	African American/Black	2.2
Asian or Pacific Islander 4.1	Asian or Pacific Islander	4.1
Native American 1.6	Native American	1.6
Other 3.6	Other	3.6

EPAM Systems Product Quality Score by Age

EPAM Systems's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.

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Summary	Age	Score
18-25 2.9	18-25	2.9
26-30 3.9	26-30	3.9
31-35 3.7	31-35	3.7
36-40 3.3	36-40	3.3
41-45 3.6	41-45	3.6
46-50 3.5	46-50	3.5
51-55 3.9	51-55	3.9

EPAM Systems Product Quality Score by Usage

EPAM Systems's Product Quality score was rated the highest by customers who have used EPAM Systems's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	3.7
1 to 2 Years	3.3
2 to 5 Years	3.9
5 to 10 Years	2.1
Over 10 Years	3.5

EPAM Systems Product Quality Score by Industry

EPAM Systems's Product Quality score was rated the highest by Banking and Financial Services industry customers, and the lowest by Accounting industry customers.

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Tech	3.4
Accounting	1.5
Aerospace and Aviation	3.8
Architecture and Planning	2.3
Banking and Financial Services	4.3

EPAM Systems Product Quality vs. Competitors

Compared to its competitors, EPAM Systems's Product Quality score is rated right above GlobalLogic, and is preceded by TCS (Tata Consultancy Services).

COMPANY		Product Quality Score
	Globant	4.1/5
	Wipro Limited	3.9/5
	Deloitte (US)	3.9/5
	Luxoft	3.9/5
	IBM	3.8/5
	TCS (Tata Consultancy Services)	3.8/5
	EPAM Systems	3.8/5
	GlobalLogic	3.8/5
	Accenture	3.7/5
	Infosys	3.7/5
	Capgemini	3.7/5
	HCLTech	3.7/5
	Cognizant Technology Solutions	3.4/5

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Product Quality for Other Tech Brands

In the Tech industry, EPAM Systems's Product Quality score is rated right below ROBLOX.

COMPANY		Product Quality Score
	Nintendo	4.4/5
	Apple	4.3/5
	Zoom Video Communications	4.3/5
	Netflix	4.2/5
	Spotify	4.2/5
	Google	4.1/5
	Peloton	4/5
	ROBLOX	4/5
	EPAM Systems	3.8/5

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EPAM Systems Pricing

EPAM Systems ROI & Value For Money

3.8/5

EPAM Systems has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.

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EPAM Systems Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Banking and Financial Services industry. The users from the Accounting industry think that they had the lowest ROI from EPAM Systems.

Quick Insights into EPAM Systems ROI

EPAM Systems's ROI score was rated highest by customers from the Banking and Financial Services industry, and rated lowest by Native American customers.

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Ranked EPAM Systems ROI the Highest

Banking and Financial Services	4.6
18-25	4.3
Asian or Pacific Islander	4.1

Ranked EPAM Systems ROI the Lowest

46-50	3
Accounting	2.8
Native American	1.8

EPAM Systems ROI Score by Gender

Female customers rated EPAM Systems's ROI score 0.2 stars higher than Male customers.

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Male

3.6/5

Female

3.8/5

EPAM Systems ROI Score by Ethnicity

EPAM Systems's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Native American customers.

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Summary	Ethnicity	Score
Caucasian 4	Caucasian	4
Hispanic or Latino 3.6	Hispanic or Latino	3.6
African American/Black 3.6	African American/Black	3.6
Asian or Pacific Islander 4.1	Asian or Pacific Islander	4.1
Native American 1.8	Native American	1.8
Other 3.7	Other	3.7

EPAM Systems ROI Score by Age

EPAM Systems's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 46-50.

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Summary	Age	Score
18-25 4.3	18-25	4.3
26-30 4.3	26-30	4.3
31-35 3.4	31-35	3.4
36-40 3.1	36-40	3.1
41-45 4.1	41-45	4.1
46-50 3	46-50	3
51-55 3.9	51-55	3.9

EPAM Systems ROI Score by Usage

EPAM Systems's ROI score was rated the highest by customers who have used EPAM Systems's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.8
1 to 2 Years	3.5
2 to 5 Years	3.8
5 to 10 Years	3.6
Over 10 Years	3.5

EPAM Systems ROI Score by Industry

EPAM Systems's ROI score was rated the highest by Banking and Financial Services industry customers, and the lowest by Accounting industry customers.

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Tech	3.7
Accounting	2.8
Aerospace and Aviation	3.3
Architecture and Planning	3.6
Banking and Financial Services	4.6

EPAM Systems Pricing vs. Competitors

Compared to its competitors, EPAM Systems's ROI score is rated right above Infosys, and is preceded by TCS (Tata Consultancy Services).

COMPANY		Pricing Score
	Globant	4.1/5
	Deloitte (US)	3.9/5
	IBM	3.8/5
	Capgemini	3.8/5
	Luxoft	3.8/5
	Wipro Limited	3.8/5
	TCS (Tata Consultancy Services)	3.8/5
	EPAM Systems	3.8/5
	Infosys	3.7/5
	Accenture	3.6/5
	HCLTech	3.6/5
	GlobalLogic	3.5/5
	Cognizant Technology Solutions	3.5/5

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ROI for Other Tech Brands

In the Tech industry, EPAM Systems's ROI score is rated right above ROBLOX, and is preceded by Apple.

COMPANY		Pricing Score
	Zoom Video Communications	4.1/5
	Google	4/5
	Spotify	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Apple	4/5
	EPAM Systems	3.8/5
	ROBLOX	3.8/5

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EPAM Systems Customer Satisfaction (CSAT)

EPAM Systems Customer Satisfaction (CSAT) Score

83 / 100

EPAM Systems has an overall Customer Satisfaction score of 83 rated by its users and customers.

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Very Satisfied	42%
Satisfied	41%
Neither Satisfied nor Dissatisfied	10%
Dissatisfied	2%
Very Dissatisfied	5%

Very Satisfied

42%

Satisfied

41%

Neither Satisfied nor Dissatisfied

10%

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into EPAM Systems Customer Satisfaction

EPAM Systems's Customer Satisfaction score was rated highest by Hispanic or Latino customers, and rated lowest by customers who have used EPAM Systems's products/services for 5 to 10 Years.

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Ranked EPAM Systems Customer Satisfaction the Highest

Hispanic or Latino	100%
Tech	88%
Less than 1 Year	82%

Ranked EPAM Systems Customer Satisfaction the Lowest

African American/Black	60%
41-45	50%
5 to 10 Years	50%

EPAM Systems Customer Satisfaction Score by Gender

Female customers rated EPAM Systems's Customer Satisfaction score 7 points higher than Male customers.

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73 / 100

Male

	Very Satisfied	32%
	Satisfied	41%
	Neither Satisfied nor Dissatisfied	5%
	Dissatisfied	8%
	Very Dissatisfied	14%

80 / 100

Female

	Very Satisfied	40%
	Satisfied	40%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	10%
	Very Dissatisfied	10%

EPAM Systems Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

EPAM Systems' Customer Satisfaction (CSAT) score was rated 77% according to Caucasian users and customers.

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77 / 100

Very Satisfied	38%
Satisfied	39%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	0%
Very Dissatisfied	15%

Very Satisfied

38%

Satisfied

39%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

15%

CSAT according to Hispanic or Latino

EPAM Systems' Customer Satisfaction (CSAT) score was rated 100% according to Hispanic or Latino users and customers.

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100 / 100

Very Satisfied	67%
Satisfied	33%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

67%

Satisfied

33%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to African American/Black

EPAM Systems' Customer Satisfaction (CSAT) score was rated 60% according to African American/Black users and customers.

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60 / 100

Very Satisfied	20%
Satisfied	40%
Neither Satisfied nor Dissatisfied	20%
Dissatisfied	20%
Very Dissatisfied	0%

Very Satisfied

20%

Satisfied

40%

Neither Satisfied nor Dissatisfied

20%

Dissatisfied

20%

Very Dissatisfied

CSAT according to Asian or Pacific Islander

EPAM Systems' Customer Satisfaction (CSAT) score was rated 80% according to Asian or Pacific Islander users and customers.

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80 / 100

Very Satisfied	40%
Satisfied	40%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	20%
Very Dissatisfied	0%

Very Satisfied

40%

Satisfied

40%

Neither Satisfied nor Dissatisfied

Dissatisfied

20%

Very Dissatisfied

CSAT according to Other

EPAM Systems' Customer Satisfaction (CSAT) score was rated 80% according to Other users and customers.

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80 / 100

Very Satisfied	20%
Satisfied	60%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	20%
Very Dissatisfied	0%

Very Satisfied

20%

Satisfied

60%

Neither Satisfied nor Dissatisfied

Dissatisfied

20%

Very Dissatisfied

EPAM Systems Customer Satisfaction Score by Age

EPAM Systems's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.

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100

Breakdown

Age

Score

18-25

80%

26-30

80%

31-35

67%

36-40

74%

41-45

50%

46-50

67%

51-55

67%

EPAM Systems Customer Satisfaction Score by Usage

EPAM Systems's Customer Satisfaction score was rated the highest by customers who have used EPAM Systems's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	82
1 to 2 Years	66
2 to 5 Years	80
5 to 10 Years	50

EPAM Systems Customer Satisfaction Score by Industry

EPAM Systems's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.

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			"label": "Tech",
			"groupId": 104,
			"score": 88,
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			"csatScore": 88,
			"text": "EPAM Systems's Customer Satisfaction score is  rated by Tech customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 88
		},
		{
			"label": "Accounting",
			"groupId": 495,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
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			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Aerospace and Aviation",
			"groupId": 496,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "EPAM Systems's Customer Satisfaction score is  rated by Aerospace and Aviation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		}
	]
}

Tech	88
Accounting	67
Aerospace and Aviation	67

EPAM Systems Customer Satisfaction vs. Competitors

Compared to its competitors, EPAM Systems's Customer Satisfaction score is rated right above Luxoft, and is preceded by Wipro Limited.

COMPANY		Customer Satisfaction (CSAT) Score
	Globant	84%
	Wipro Limited	83%
	EPAM Systems	83%
	Luxoft	83%
	Infosys	77%
	IBM	76%
	TCS (Tata Consultancy Services)	75%
	Accenture	75%
	GlobalLogic	75%
	HCLTech	74%
	Deloitte (US)	73%
	Capgemini	69%
	Cognizant Technology Solutions	64%

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Customer Satisfaction for Other Tech Brands

In the Tech industry, EPAM Systems's Customer Satisfaction score is rated right above Google, and is preceded by Spotify.

COMPANY		Customer Satisfaction (CSAT) Score
	Nintendo	88%
	Netflix	85%
	Apple	85%
	Spotify	85%
	EPAM Systems	83%
	Google	81%
	Zoom Video Communications	74%
	ROBLOX	73%
	Peloton	63%

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EPAM Systems Customer Service

3.9/5

EPAM Systems has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.

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About EPAM Systems's Customer Service

Address

41 University Drive, Suite 202, Newtown, PA 18940

Website

http://www.epam.com

Phone Number

12677599000

EPAM Systems's Social Links

Quick Insights into EPAM Systems Customer Service

EPAM Systems's Customer Service score was rated highest by customers from the Banking and Financial Services industry, and rated lowest by Native American customers.

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Ranked EPAM Systems Customer Service the Highest

Banking and Financial Services	4.5
26-30	4.3
Caucasian	4.2

Ranked EPAM Systems Customer Service the Lowest

46-50	3.1
Accounting	2.8
Native American	1.8

EPAM Systems Customer Service Score by Gender

Female customers rated EPAM Systems's Customer Service score 0.1 stars higher than Male customers.

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Male

3.7/5

Female

3.8/5

EPAM Systems Customer Service Score by Ethnicity

EPAM Systems's Customer Service score was rated the highest by Caucasian customers, and the lowest by Native American customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 4.2	Caucasian	4.2
Hispanic or Latino 3.6	Hispanic or Latino	3.6
African American/Black 3.7	African American/Black	3.7
Asian or Pacific Islander 4.1	Asian or Pacific Islander	4.1
Native American 1.8	Native American	1.8
Other 3.8	Other	3.8

EPAM Systems Customer Service Score by Age

EPAM Systems's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 46-50.

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100

Summary	Age	Customer Service Score
18-25 4.2	18-25	4.2
26-30 4.3	26-30	4.3
31-35 3.6	31-35	3.6
36-40 3.4	36-40	3.4
41-45 4	41-45	4
46-50 3.1	46-50	3.1
51-55 3.9	51-55	3.9

EPAM Systems Customer Service Score by Usage

EPAM Systems's Customer Service score was rated the highest by customers who have used EPAM Systems's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.8
1 to 2 Years	3.7
2 to 5 Years	3.9
5 to 10 Years	3.9
Over 10 Years	3.3

EPAM Systems Customer Service Score by Industry

EPAM Systems's Customer Service score was rated the highest by Banking and Financial Services industry customers, and the lowest by Accounting industry customers.

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Tech	3.7
Accounting	2.8
Aerospace and Aviation	3.3
Architecture and Planning	3.8
Banking and Financial Services	4.5

EPAM Systems Customer Service vs. Competitors

Compared to its competitors, EPAM Systems's Customer Service score is rated right above Accenture, and is preceded by TCS (Tata Consultancy Services).

COMPANY		Customer Service Score
	Globant	4.1/5
	Wipro Limited	4/5
	Deloitte (US)	3.9/5
	IBM	3.9/5
	TCS (Tata Consultancy Services)	3.9/5
	EPAM Systems	3.9/5
	Accenture	3.8/5
	Luxoft	3.8/5
	Infosys	3.8/5
	Capgemini	3.8/5
	HCLTech	3.7/5
	GlobalLogic	3.6/5
	Cognizant Technology Solutions	3.5/5

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Customer Service for Other Tech Brands

In the Tech industry, EPAM Systems's Customer Service score is rated right above ROBLOX, and is preceded by Spotify.

COMPANY		Customer Service Score
	Apple	4.2/5
	Google	4/5
	Zoom Video Communications	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Spotify	4/5
	EPAM Systems	3.9/5
	ROBLOX	3.6/5

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EPAM Systems as an Employer

4.4/5

EPAM Systems has a 4.4/5 stars for its overall company culture rated by their employees

top

CEO of EPAM Systems

Balazs Fejes

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

EPAM Systems scored a 21 for Net Promoter Score and a 30 for Employee Net Promoter Score. NPS gauges how likely a customer of EPAM Systems would recommend the brand to a friend. ENPS measures how likely EPAM Systems employees would recommend working at EPAM Systems to a friend.

Net Promoter Score

NPS Score

49%	Promoters
23%	Passive
28%	Detractors

Employee Net Promoter Score

eNPS Score

52%	Promoters
26%	Passive
22%	Detractors

Global Ranking Snapshot

EPAM Systems is ranked #396 in the Global Top 100 Brands. It ranks just behind HD Supply and just ahead of Tableau Software.

RANK			INDUSTRY
394	Walgreens	Rosalind Brewer	Retail
395	HD Supply	Joe DeAngelo	Retail
396	EPAM Systems	Balazs Fejes	Tech
397	Tableau Software	Adam Selipsky	Tech
398	LG	Seong-Jin Jo	Tech
399	UiPath	Daniel Dines	Tech
400	McKinsey & Company	Bob Sternfels	Business and Consumer Services

Tech Ranking Snapshot

EPAM Systems is ranked #119 in the Tech Industry. It ranks just behind HD Supply and just ahead of Tableau Software.

RANK		Location
117	Micron Technology	Boise, ID
118	HD Supply	Atlanta, GA
119	EPAM Systems	Newtown, PA
120	Tableau Software	Seattle, WA
121	LG
122	UiPath	York, NY
123	Robinhood	Menlo Park, CA