

Micron is a world leader in innovative memory solutions that transform how the world uses information. For over 40 years, our company has been instrumental to the world’s most significant technology advancements, delivering optimal memory and storage systems for a broad range of applications. Micron Technology’s brand is ranked #392 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Micron Technology. When compared to other organizations within the Energy and Manufacturing industry, Micron Technology is ranked #29. Among its major competitors, Micron Technology is ranked in 4th place for NPS while Samsung Electronics is 1st, and Intel Corporation is 2nd. Overall, Micron Technology has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $105.13B
Micron Technology's Net Promoter Score (NPS) is a 20 with 48% Promoters, 24% Passives, and 28% Detractors. Net Promoter Score tracks whether Micron Technology's customers would recommend using the product based on a scale of -100 to 100.
| 48% | Promoters |
|---|---|
| 24% | Passives |
| 28% | Detractors |
| Summary | Date | Score |
|---|---|---|
Apr 2024 17 | Apr 2024 | 17 |
May 2024 17 | May 2024 | 17 |
Jun 2024 18 | Jun 2024 | 18 |
Aug 2024 19 | Aug 2024 | 19 |
Sep 2024 20 | Sep 2024 | 20 |
Oct 2024 20 | Oct 2024 | 20 |
Nov 2024 18 | Nov 2024 | 18 |
Dec 2024 20 | Dec 2024 | 20 |
Jan 2025 19 | Jan 2025 | 19 |
Feb 2025 20 | Feb 2025 | 20 |
Jul 2025 18 | Jul 2025 | 18 |
Aug 2025 20 | Aug 2025 | 20 |
Micron Technology is ranked second for NPS among its competitors. Intel Corporation and Western Digital Corporation come in first and third, with Seagate Technology coming in at #4. Among those competitors, it is the second most valued company behind Intel Corporation.
![]() Micron Technology | ![]() Intel Corporation | ![]() Western Digital Corporation | ![]() Seagate Technology | |
| Global Ranking | #392 | #110 | #167 | #475 |
| NPS | 20 | 27 | 10 | -1 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | - | - | - |
| Valuation Updated every 24 hours for public companies | $105.13B | $256.01B | $21.08B | $17.31B |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Male customers rated Micron Technology's NPS 45 points higher than Female customers.
Micron Technology's NPS was rated 30 by Male customers on Comparably.
Micron Technology's NPS was rated -15 by Female customers on Comparably.
Micron Technology's NPS was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 55 | Caucasian | 55 |
African American/Black 60 | African American/Black | 60 |
Asian or Pacific Islander -8 | Asian or Pacific Islander | -8 |
Micron Technology's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 41-45.
Micron Technology's NPS was rated the highest by customers who have used Micron Technology's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 15 | Less than 1 Year | 15 |
1 to 2 Years 0 | 1 to 2 Years | 0 |
2 to 5 Years 28 | 2 to 5 Years | 28 |
5 to 10 Years -17 | 5 to 10 Years | -17 |
Over 10 Years 13 | Over 10 Years | 13 |
Compared to its competitors, Micron Technology's NPS is rated right above SanDisk, and is preceded by MediaTek.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Samsung Electronics | 30 |
![]() | Intel Corporation | 27 |
![]() | MediaTek | 27 |
![]() | Micron Technology | 20 |
![]() | SanDisk | 20 |
![]() | Western Digital Corporation | 10 |
![]() | SK Hynix | 10 |
![]() | Seagate Technology | -1 |
In the Energy and Manufacturing industry, Micron Technology's NPS is rated right above Ford Motor Company, and is preceded by Stanley Black & Decker.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Toyota | 43 |
![]() | Mercedes-Benz USA | 39 |
![]() | Honda | 37 |
![]() | Audi | 34 |
![]() | Tesla | 29 |
![]() | 3M | 22 |
![]() | Stanley Black & Decker | 22 |
![]() | Micron Technology | 20 |
![]() | Ford Motor Company | 13 |
Out of the 7 Micron Technology customer reviews 6 were positive and 1 was constructive. Micron Technology customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
78% of Micron Technology users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Male customers rated Micron Technology's Customer Loyalty score 4% higher than Female customers.
Micron Technology's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Micron Technology's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 41-45.
| Summary | Age | Score |
|---|---|---|
18-25 82% | 18-25 | 82% |
26-30 100% | 26-30 | 100% |
31-35 100% | 31-35 | 100% |
36-40 55% | 36-40 | 55% |
41-45 33% | 41-45 | 33% |
46-50 100% | 46-50 | 100% |
56-60 82% | 56-60 | 82% |
Micron Technology's Customer Loyalty score was rated the highest by customers who have used Micron Technology's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
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Micron Technology's Customer Loyalty score was rated the highest by Semiconductors industry customers, and the lowest by Architecture and Planning industry customers.
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Compared to its competitors, Micron Technology's Customer Loyalty score is rated right above SK Hynix, and is preceded by Intel Corporation.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Samsung Electronics | 81% |
![]() | Intel Corporation | 78% |
![]() | Micron Technology | 78% |
![]() | SK Hynix | 78% |
![]() | SanDisk | 76% |
![]() | Western Digital Corporation | 75% |
![]() | Seagate Technology | 74% |
![]() | MediaTek | 72% |
In the Energy and Manufacturing industry, Micron Technology's Customer Loyalty score is rated right above Tesla, and is preceded by Ford Motor Company.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Honda | 86% |
![]() | Audi | 84% |
![]() | Mercedes-Benz USA | 84% |
![]() | Toyota | 83% |
![]() | Stanley Black & Decker | 82% |
![]() | 3M | 80% |
![]() | Ford Motor Company | 80% |
![]() | Micron Technology | 78% |
![]() | Tesla | 77% |
Micron Technology has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Micron Technology’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Semiconductors industry rated Micron Technology's product the highest. Reviewers from the Tech industry rated Micron Technology the lowest at 3.6.
Micron Technology's Product Quality score was rated highest by customers ages 46-50, and rated lowest by customers ages 41-45.
Male customers rated Micron Technology's Product Quality score 0.8 stars higher than Female customers.
Micron Technology's Product Quality score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.5 | Caucasian | 4.5 |
African American/Black 4.6 | African American/Black | 4.6 |
Asian or Pacific Islander 3.5 | Asian or Pacific Islander | 3.5 |
Micron Technology's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.
| Summary | Age | Score |
|---|---|---|
18-25 3.9 | 18-25 | 3.9 |
26-30 4.5 | 26-30 | 4.5 |
31-35 4 | 31-35 | 4 |
36-40 3.7 | 36-40 | 3.7 |
41-45 3.1 | 41-45 | 3.1 |
46-50 4.6 | 46-50 | 4.6 |
56-60 3.9 | 56-60 | 3.9 |
Micron Technology's Product Quality score was rated the highest by customers who have used Micron Technology's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
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Micron Technology's Product Quality score was rated the highest by Semiconductors industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, Micron Technology's Product Quality score is rated right above MediaTek, and is preceded by Intel Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Samsung Electronics | 4/5 |
![]() | Intel Corporation | 4/5 |
![]() | Micron Technology | 4/5 |
![]() | MediaTek | 3.9/5 |
![]() | SK Hynix | 3.8/5 |
![]() | SanDisk | 3.5/5 |
![]() | Western Digital Corporation | 3.4/5 |
![]() | Seagate Technology | 3.3/5 |
In the Energy and Manufacturing industry, Micron Technology's Product Quality score is rated right above Tesla, and is preceded by Toyota.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Mercedes-Benz USA | 4.2/5 |
![]() | Honda | 4.1/5 |
![]() | Toyota | 4.1/5 |
![]() | Micron Technology | 4/5 |
![]() | Tesla | 3.9/5 |
![]() | 3M | 3.9/5 |
![]() | Audi | 3.9/5 |
![]() | Stanley Black & Decker | 3.8/5 |
![]() | Ford Motor Company | 3.5/5 |
Micron Technology has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Semiconductors industry. The users from the Tech industry think that they had the lowest ROI from Micron Technology.
Micron Technology's ROI score was rated highest by customers ages 26-30, and rated lowest by customers ages 31-35.
Male customers rated Micron Technology's ROI score 0.5 stars higher than Female customers.
Micron Technology's ROI score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.2 | Caucasian | 4.2 |
African American/Black 4.2 | African American/Black | 4.2 |
Asian or Pacific Islander 3.7 | Asian or Pacific Islander | 3.7 |
Micron Technology's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.
| Summary | Age | Score |
|---|---|---|
18-25 4.1 | 18-25 | 4.1 |
26-30 4.6 | 26-30 | 4.6 |
31-35 3 | 31-35 | 3 |
36-40 3.9 | 36-40 | 3.9 |
41-45 3.5 | 41-45 | 3.5 |
46-50 4.1 | 46-50 | 4.1 |
56-60 3.7 | 56-60 | 3.7 |
Micron Technology's ROI score was rated the highest by customers who have used Micron Technology's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
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Micron Technology's ROI score was rated the highest by Semiconductors industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, Micron Technology's ROI score is rated right above SK Hynix, and is preceded by Intel Corporation.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | MediaTek | 4.1/5 |
![]() | Intel Corporation | 3.9/5 |
![]() | Micron Technology | 3.9/5 |
![]() | SK Hynix | 3.8/5 |
![]() | Samsung Electronics | 3.8/5 |
![]() | SanDisk | 3.5/5 |
![]() | Western Digital Corporation | 3.3/5 |
![]() | Seagate Technology | 3.2/5 |
In the Energy and Manufacturing industry, Micron Technology's ROI score is rated right above Tesla, and is preceded by Honda.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Toyota | 4/5 |
![]() | Mercedes-Benz USA | 4/5 |
![]() | Honda | 3.9/5 |
![]() | Micron Technology | 3.9/5 |
![]() | Tesla | 3.9/5 |
![]() | 3M | 3.8/5 |
![]() | Audi | 3.8/5 |
![]() | Stanley Black & Decker | 3.7/5 |
![]() | Ford Motor Company | 3.4/5 |
Micron Technology has an overall Customer Satisfaction score of 84 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Micron Technology's Customer Satisfaction score was rated highest by customers who have used Micron Technology's products/services for 1 to 2 Years, and rated lowest by customers from the Aerospace and Aviation industry.
Female customers rated Micron Technology's Customer Satisfaction score 14 points higher than Male customers.
Very Satisfied | 43% | |
|---|---|---|
Satisfied | 43% | |
Neither Satisfied nor Dissatisfied | 11% | |
Dissatisfied | 0% | |
Very Dissatisfied | 3% |
Very Satisfied | 25% | |
|---|---|---|
Satisfied | 75% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Micron Technology's Customer Satisfaction (CSAT) score was rated 90% according to Caucasian users and customers.
Micron Technology's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.
Micron Technology's Customer Satisfaction (CSAT) score was rated 84% according to Asian or Pacific Islander users and customers.
Micron Technology's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 56-60.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 83% | |||||||||||||||
| 26-30 | 100% | |||||||||||||||
| 31-35 | 100% | |||||||||||||||
| 36-40 | 100% | |||||||||||||||
| 46-50 | 100% | |||||||||||||||
| 56-60 | 75% |
Micron Technology's Customer Satisfaction score was rated the highest by customers who have used Micron Technology's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Micron Technology's Customer Satisfaction score was rated the highest by Semiconductors industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}Compared to its competitors, Micron Technology's Customer Satisfaction score is rated right above Samsung Electronics.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Micron Technology | 84% |
![]() | Samsung Electronics | 83% |
![]() | Intel Corporation | 81% |
![]() | SK Hynix | 80% |
![]() | MediaTek | 72% |
![]() | SanDisk | 60% |
![]() | Seagate Technology | 55% |
![]() | Western Digital Corporation | 50% |
In the Energy and Manufacturing industry, Micron Technology's Customer Satisfaction score is rated right above Toyota.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Micron Technology | 84% |
![]() | Toyota | 82% |
![]() | Honda | 81% |
![]() | Mercedes-Benz USA | 80% |
![]() | 3M | 75% |
![]() | Tesla | 74% |
![]() | Audi | 74% |
![]() | Stanley Black & Decker | 70% |
![]() | Ford Motor Company | 61% |
Micron Technology has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
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8000 S. Federal Way, P.O. Box 6, Boise, ID 83707
http://www.micron.com
(208) 368-4000
Micron Technology's Customer Service score was rated highest by African American/Black customers, and rated lowest by customers who have used Micron Technology's products/services for 5 to 10 Years.
Male customers rated Micron Technology's Customer Service score 0.5 stars higher than Female customers.
Micron Technology's Customer Service score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.4 | Caucasian | 4.4 |
African American/Black 4.7 | African American/Black | 4.7 |
Asian or Pacific Islander 3.7 | Asian or Pacific Islander | 3.7 |
Micron Technology's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 56-60.
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4 | 18-25 | 4 |
26-30 4.6 | 26-30 | 4.6 |
31-35 3.6 | 31-35 | 3.6 |
36-40 3.9 | 36-40 | 3.9 |
41-45 3.6 | 41-45 | 3.6 |
46-50 4.3 | 46-50 | 4.3 |
56-60 3.6 | 56-60 | 3.6 |
Micron Technology's Customer Service score was rated the highest by customers who have used Micron Technology's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
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Micron Technology's Customer Service score was rated the highest by Semiconductors industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, Micron Technology's Customer Service score is rated right above Samsung Electronics, and is preceded by Intel Corporation.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | MediaTek | 4.1/5 |
![]() | Intel Corporation | 3.9/5 |
![]() | Micron Technology | 3.9/5 |
![]() | Samsung Electronics | 3.8/5 |
![]() | SK Hynix | 3.7/5 |
![]() | SanDisk | 3.4/5 |
![]() | Western Digital Corporation | 3.3/5 |
![]() | Seagate Technology | 3.2/5 |
In the Energy and Manufacturing industry, Micron Technology's Customer Service score is rated right above Tesla, and is preceded by Honda.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Mercedes-Benz USA | 4.1/5 |
![]() | Toyota | 4/5 |
![]() | Honda | 4/5 |
![]() | Micron Technology | 3.9/5 |
![]() | Tesla | 3.8/5 |
![]() | Audi | 3.8/5 |
![]() | Stanley Black & Decker | 3.8/5 |
![]() | 3M | 3.8/5 |
![]() | Ford Motor Company | 3.4/5 |
Micron Technology has a 4.1/5 stars for its overall company culture rated by their employees

Micron Technology scored a 20 for Net Promoter Score and a 8 for Employee Net Promoter Score. NPS gauges how likely a customer of Micron Technology would recommend the brand to a friend. ENPS measures how likely Micron Technology employees would recommend working at Micron Technology to a friend.
| 48% | Promoters |
|---|---|
| 24% | Passive |
| 28% | Detractors |
| 42% | Promoters |
|---|---|
| 24% | Passive |
| 34% | Detractors |
Micron Technology is ranked #392 in the Global Top 100 Brands. It ranks just behind Valve and just ahead of Razer.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
390 | ![]() | NCR Corporation | ![]() | Michael Hayford | Tech |
391 | ![]() | Valve | ![]() | Gabe Newell | Media and Entertainment |
392 | ![]() | Micron Technology | ![]() | Sanjay Mehrotra | Energy and Manufacturing |
393 | ![]() | Razer | ![]() | Min-Liang Tan | Consumer Goods |
394 | ![]() | Walgreens | ![]() | Rosalind Brewer | Retail |
395 | ![]() | HD Supply | ![]() | Joe DeAngelo | Retail |
396 | ![]() | EPAM Systems | ![]() | Balazs Fejes | Tech |
Micron Technology is ranked #29 in the Energy and Manufacturing Industry. It ranks just behind Barrick Gold Corporation and just ahead of Emerson.
| RANK | COMPANY | Location | |
|---|---|---|---|
27 | ![]() | Schneider Electric | Boston, MA |
28 | ![]() | Barrick Gold Corporation | Toronto, KS |
29 | ![]() | Micron Technology | Boise, ID |
30 | ![]() | Emerson | Clayton, ID |
31 | ![]() | ABB Ltd | Cary, NC |
32 | ![]() | Southern Company | Atlanta, GA |
33 | ![]() | SolarCity | San Mateo, CA |