Micron Technology NPS & Customer Reviews | Comparably
Micron Technology is
Ranked
#29
in
Energy and Manufacturing Brands
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Micron Technology
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Micron Technology is ranked #29 in Energy and Manufacturing Brands

About Micron Technology's Brand

Micron is a world leader in innovative memory solutions that transform how the world uses information. For over 40 years, our company has been instrumental to the world’s most significant technology advancements, delivering optimal memory and storage systems for a broad range of applications. Micron Technology’s brand is ranked #392 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Micron Technology. When compared to other organizations within the Energy and Manufacturing industry, Micron Technology is ranked #29. Among its major competitors, Micron Technology is ranked in 4th place for NPS while Samsung Electronics is 1st, and Intel Corporation is 2nd. Overall, Micron Technology has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $105.13B

Brand at a Glance

78%
Customer Loyalty
4/5
Product Quality
3.9/5
Pricing
3.9/5
Customer Service

Micron Technology Ranking

Micron Technology NPS

Micron Technology's Net Promoter Score (NPS) is a 20 with 48% Promoters, 24% Passives, and 28% Detractors. Net Promoter Score tracks whether Micron Technology's customers would recommend using the product based on a scale of -100 to 100.

Micron Technology Overall NPS

20
NPS
48%Promoters
24%Passives
28%Detractors
Micron Technology Overall NPS

Micron Technology NPS Trend

-100
-50
0
50
100
Apr 2024
17
Apr 202417
May 2024
17
May 202417
Jun 2024
18
Jun 202418
Aug 2024
19
Aug 202419
Sep 2024
20
Sep 202420
Oct 2024
20
Oct 202420
Nov 2024
18
Nov 202418
Dec 2024
20
Dec 202420
Jan 2025
19
Jan 202519
Feb 2025
20
Feb 202520
Jul 2025
18
Jul 202518
Aug 2025
20
Aug 202520

How Other Brands Compare

Micron Technology is ranked second for NPS among its competitors. Intel Corporation and Western Digital Corporation come in first and third, with Seagate Technology coming in at #4. Among those competitors, it is the second most valued company behind Intel Corporation.

Micron Technology's Logo
Micron Technology
Intel Corporation's Logo
Intel Corporation
Western Digital Corporation's Logo
Western Digital Corporation
Seagate Technology's Logo
Seagate Technology
Global Ranking#392#110#167#475
NPS202710-1
Social Sentiment Calculated by analyzing social media and other online mentionsNeutral---
Valuation Updated every 24 hours for public companies$105.13B$256.01B$21.08B$17.31B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Micron Technology NPS by Gender

Male customers rated Micron Technology's NPS 45 points higher than Female customers.

Male

30

Micron Technology's NPS was rated 30 by Male customers on Comparably.

46%
Promoters
38%
Passives
16%
Detractors

Female

-15

Micron Technology's NPS was rated -15 by Female customers on Comparably.

28%
Promoters
29%
Passives
43%
Detractors

Micron Technology NPS by Ethnicity

Micron Technology's NPS was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

-100
-50
0
50
100
Caucasian
55
Caucasian55
African American/Black
60
African American/Black60
Asian or Pacific Islander
-8
Asian or Pacific Islander-8

Micron Technology NPS by Age

Micron Technology's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 41-45.

0
20
40
60
80
100
Promoters
50%
Passives
30%
Detractors
20%
18-2550%30%20%
Promoters
50%
Passives
50%
Detractors
0%
26-3050%50%0%
Promoters
25%
Passives
25%
Detractors
50%
31-3525%25%50%
Promoters
50%
Passives
25%
Detractors
25%
36-4050%25%25%
Promoters
25%
Passives
25%
Detractors
50%
41-4525%25%50%
Promoters
0%
Passives
100%
Detractors
0%
46-500%100%0%
Promoters
60%
Passives
20%
Detractors
20%
56-6060%20%20%

Micron Technology NPS by Usage

Micron Technology's NPS was rated the highest by customers who have used Micron Technology's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

-100
-50
0
50
100
Less than 1 Year
15
Less than 1 Year15
1 to 2 Years
0
1 to 2 Years0
2 to 5 Years
28
2 to 5 Years28
5 to 10 Years
-17
5 to 10 Years-17
Over 10 Years
13
Over 10 Years13

Micron Technology NPS vs. Competitors

Compared to its competitors, Micron Technology's NPS is rated right above SanDisk, and is preceded by MediaTek.

Micron Technology NPS vs Companies in Energy and Manufacturing

In the Energy and Manufacturing industry, Micron Technology's NPS is rated right above Ford Motor Company, and is preceded by Stanley Black & Decker.

Micron Technology Customer Reviews

Out of the 7 Micron Technology customer reviews 6 were positive and 1 was constructive. Micron Technology customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What can this brand most improve?
Branding and reputation, innovative and creative
What do you value most about this brand?
Value for the quality recieved
What do you value most about this brand?
The Quality of the Product
What do you value most about this brand?
variety and quality of products
What do you value most about this brand?
High quality high customer service

Micron Technology Customer Loyalty

78%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

78% of Micron Technology users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

78
78%
22
22%
Micron Technology Customer Loyalty

Micron Technology Customer Loyalty Score by Gender

Male customers rated Micron Technology's Customer Loyalty score 4% higher than Female customers.

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Male
78%
Yes
Female
74%
Yes

Micron Technology Customer Loyalty Score by Ethnicity

Micron Technology's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

% who answered "Yes"

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84
out of 100
Caucasian
100
out of 100
African American/Black
72
out of 100
Asian or Pacific Islander

Micron Technology Customer Loyalty Score by Age

Micron Technology's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 41-45.

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0
20%
40%
60%
80%
100%
18-25
82%
18-2582%
26-30
100%
26-30100%
31-35
100%
31-35100%
36-40
55%
36-4055%
41-45
33%
41-4533%
46-50
100%
46-50100%
56-60
82%
56-6082%

Micron Technology Customer Loyalty Score by Usage

Micron Technology's Customer Loyalty score was rated the highest by customers who have used Micron Technology's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year
72%
1 to 2 Years
78%
2 to 5 Years
92%
5 to 10 Years
55%
Over 10 Years
74%

Micron Technology Customer Loyalty Score by Industry

Micron Technology's Customer Loyalty score was rated the highest by Semiconductors industry customers, and the lowest by Architecture and Planning industry customers.

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Tech
75%
Aerospace and Aviation
55%
Architecture and Planning
33%
Semiconductors
100%

Micron Technology Customer Loyalty vs. Competitors

Compared to its competitors, Micron Technology's Customer Loyalty score is rated right above SK Hynix, and is preceded by Intel Corporation.

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Micron Technology's Logo
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Samsung Electronics' Logo
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Customer Loyalty for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Micron Technology's Customer Loyalty score is rated right above Tesla, and is preceded by Ford Motor Company.

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Honda's Logo
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Micron Technology Product Quality

4/5

Micron Technology has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

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Micron Technology Product Information

Micron Technology’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Semiconductors industry rated Micron Technology's product the highest. Reviewers from the Tech industry rated Micron Technology the lowest at 3.6.

Website
http://www.micron.com
Company Size
10,000+ Employees

Industry

Semiconductors

Quick Insights into Micron Technology Product Quality

Micron Technology's Product Quality score was rated highest by customers ages 46-50, and rated lowest by customers ages 41-45.

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Ranked Micron Technology Product Quality the Highest

46-50
4.6
African American/Black
4.6
Semiconductors
4.6

Ranked Micron Technology Product Quality the Lowest

Female
3.3
5 to 10 Years
3.2
41-45
3.1

Micron Technology Product Quality Score by Gender

Male customers rated Micron Technology's Product Quality score 0.8 stars higher than Female customers.

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Male

4.1/5

Female

3.3/5

Micron Technology Product Quality Score by Ethnicity

Micron Technology's Product Quality score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

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0
1
2
3
4
5
Caucasian
4.5
Caucasian4.5
African American/Black
4.6
African American/Black4.6
Asian or Pacific Islander
3.5
Asian or Pacific Islander3.5

Micron Technology Product Quality Score by Age

Micron Technology's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.

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0
1
2
3
4
5
18-25
3.9
18-253.9
26-30
4.5
26-304.5
31-35
4
31-354
36-40
3.7
36-403.7
41-45
3.1
41-453.1
46-50
4.6
46-504.6
56-60
3.9
56-603.9

Micron Technology Product Quality Score by Usage

Micron Technology's Product Quality score was rated the highest by customers who have used Micron Technology's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year
3.8
1 to 2 Years
3.6
2 to 5 Years
4.5
5 to 10 Years
3.2
Over 10 Years
4

Micron Technology Product Quality Score by Industry

Micron Technology's Product Quality score was rated the highest by Semiconductors industry customers, and the lowest by Tech industry customers.

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Tech
3.6
Aerospace and Aviation
3.7
Architecture and Planning
3.7
Semiconductors
4.6

Micron Technology Product Quality vs. Competitors

Compared to its competitors, Micron Technology's Product Quality score is rated right above MediaTek, and is preceded by Intel Corporation.

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Micron Technology's Logo
VS
Samsung Electronics' Logo
Intel Corporation's Logo
MediaTek's Logo
SK Hynix's Logo
SanDisk's Logo
Western Digital Corporation's Logo
Seagate Technology's Logo

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Product Quality for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Micron Technology's Product Quality score is rated right above Tesla, and is preceded by Toyota.

COMPANYProduct Quality Score
Mercedes-Benz USA4.2/5
Honda4.1/5
Toyota4.1/5
Micron Technology4/5
Tesla3.9/5
3M3.9/5
Audi3.9/5
Stanley Black & Decker3.8/5
Ford Motor Company3.5/5

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Micron Technology Pricing

Micron Technology ROI & Value For Money

3.9/5

Micron Technology has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

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Micron Technology Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Semiconductors industry. The users from the Tech industry think that they had the lowest ROI from Micron Technology.

Quick Insights into Micron Technology ROI

Micron Technology's ROI score was rated highest by customers ages 26-30, and rated lowest by customers ages 31-35.

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Ranked Micron Technology ROI the Highest

26-30
4.6
African American/Black
4.2
2 to 5 Years
4.1

Ranked Micron Technology ROI the Lowest

Tech
3.5
5 to 10 Years
3.4
31-35
3

Micron Technology ROI Score by Gender

Male customers rated Micron Technology's ROI score 0.5 stars higher than Female customers.

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Male

4/5

Female

3.5/5

Micron Technology ROI Score by Ethnicity

Micron Technology's ROI score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

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0
1
2
3
4
5
Caucasian
4.2
Caucasian4.2
African American/Black
4.2
African American/Black4.2
Asian or Pacific Islander
3.7
Asian or Pacific Islander3.7

Micron Technology ROI Score by Age

Micron Technology's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.

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0
1
2
3
4
5
18-25
4.1
18-254.1
26-30
4.6
26-304.6
31-35
3
31-353
36-40
3.9
36-403.9
41-45
3.5
41-453.5
46-50
4.1
46-504.1
56-60
3.7
56-603.7

Micron Technology ROI Score by Usage

Micron Technology's ROI score was rated the highest by customers who have used Micron Technology's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year
4
1 to 2 Years
3.5
2 to 5 Years
4.1
5 to 10 Years
3.4
Over 10 Years
3.5

Micron Technology ROI Score by Industry

Micron Technology's ROI score was rated the highest by Semiconductors industry customers, and the lowest by Tech industry customers.

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Tech
3.5
Aerospace and Aviation
3.7
Architecture and Planning
3.9
Semiconductors
4

Micron Technology Pricing vs. Competitors

Compared to its competitors, Micron Technology's ROI score is rated right above SK Hynix, and is preceded by Intel Corporation.

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Micron Technology's Logo
VS
MediaTek's Logo
Intel Corporation's Logo
SK Hynix's Logo
Samsung Electronics' Logo
SanDisk's Logo
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ROI for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Micron Technology's ROI score is rated right above Tesla, and is preceded by Honda.

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Micron Technology's Logo
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Toyota's Logo
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Micron Technology Customer Satisfaction (CSAT)

Micron Technology Customer Satisfaction (CSAT) Score

84 / 100

Micron Technology has an overall Customer Satisfaction score of 84 rated by its users and customers.

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Very Satisfied40%
Satisfied44%
Neither Satisfied nor Dissatisfied8%
Dissatisfied4%
Very Dissatisfied4%
Very Satisfied
40%
Satisfied
44%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
4%
Very Dissatisfied
4%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Micron Technology Customer Satisfaction

Micron Technology's Customer Satisfaction score was rated highest by customers who have used Micron Technology's products/services for 1 to 2 Years, and rated lowest by customers from the Aerospace and Aviation industry.

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Ranked Micron Technology Customer Satisfaction the Highest

1 to 2 Years
100%
26-30
100%
African American/Black
100%

Ranked Micron Technology Customer Satisfaction the Lowest

56-60
75%
5 to 10 Years
67%
Aerospace and Aviation
66%

Micron Technology Customer Satisfaction Score by Gender

Female customers rated Micron Technology's Customer Satisfaction score 14 points higher than Male customers.

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86 / 100
Male
Very Satisfied
43%
Satisfied
43%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
0%
Very Dissatisfied
3%
100 / 100
Female
Very Satisfied
25%
Satisfied
75%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

Micron Technology Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Micron Technology's Customer Satisfaction (CSAT) score was rated 90% according to Caucasian users and customers.

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90 / 100
Very Satisfied50%
Satisfied40%
Neither Satisfied nor Dissatisfied10%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
50%
Satisfied
40%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to African American/Black

Micron Technology's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

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100 / 100
Very Satisfied60%
Satisfied40%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
60%
Satisfied
40%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Asian or Pacific Islander

Micron Technology's Customer Satisfaction (CSAT) score was rated 84% according to Asian or Pacific Islander users and customers.

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84 / 100
Very Satisfied15%
Satisfied69%
Neither Satisfied nor Dissatisfied8%
Dissatisfied0%
Very Dissatisfied8%
Very Satisfied
15%
Satisfied
69%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
0%
Very Dissatisfied
8%

Micron Technology Customer Satisfaction Score by Age

Micron Technology's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 56-60.

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0
20
40
60
80
100
18-25 CSAT Score
83%
Very Satisfied
50%
Satisfied
33%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
0%
Very Dissatisfied
0%
18-2583%
26-30 CSAT Score
100%
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
26-30100%
31-35 CSAT Score
100%
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
31-35100%
36-40 CSAT Score
100%
Very Satisfied
43%
Satisfied
57%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
36-40100%
46-50 CSAT Score
100%
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
46-50100%
56-60 CSAT Score
75%
Very Satisfied
25%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
25%
56-6075%

Micron Technology Customer Satisfaction Score by Usage

Micron Technology's Customer Satisfaction score was rated the highest by customers who have used Micron Technology's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year
80
1 to 2 Years
100
2 to 5 Years
100
5 to 10 Years
67
Over 10 Years
84

Micron Technology Customer Satisfaction Score by Industry

Micron Technology's Customer Satisfaction score was rated the highest by Semiconductors industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech
86
Aerospace and Aviation
66
Semiconductors
100

Micron Technology Customer Satisfaction vs. Competitors

Compared to its competitors, Micron Technology's Customer Satisfaction score is rated right above Samsung Electronics.

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Micron Technology's Logo
VS
Samsung Electronics' Logo
Intel Corporation's Logo
SK Hynix's Logo
MediaTek's Logo
SanDisk's Logo
Seagate Technology's Logo
Western Digital Corporation's Logo

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Customer Satisfaction for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Micron Technology's Customer Satisfaction score is rated right above Toyota.

COMPANYCustomer Satisfaction (CSAT) Score
Micron Technology84%
Toyota82%
Honda81%
Mercedes-Benz USA80%
3M75%
Tesla74%
Audi74%
Stanley Black & Decker70%
Ford Motor Company61%

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Micron Technology's Logo
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Toyota's Logo
Honda's Logo
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3M's Logo
Tesla's Logo
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Ford Motor Company's Logo

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Micron Technology Customer Service

3.9/5

Micron Technology has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.

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About Micron Technology's Customer Service

Address

8000 S. Federal Way, P.O. Box 6, Boise, ID 83707


Website

http://www.micron.com


Phone Number

(208) 368-4000

Quick Insights into Micron Technology Customer Service

Micron Technology's Customer Service score was rated highest by African American/Black customers, and rated lowest by customers who have used Micron Technology's products/services for 5 to 10 Years.

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Ranked Micron Technology Customer Service the Highest

African American/Black
4.7
26-30
4.6
2 to 5 Years
4

Ranked Micron Technology Customer Service the Lowest

56-60
3.6
Female
3.5
5 to 10 Years
3.4

Micron Technology Customer Service Score by Gender

Male customers rated Micron Technology's Customer Service score 0.5 stars higher than Female customers.

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Male

4/5

Female

3.5/5

Micron Technology Customer Service Score by Ethnicity

Micron Technology's Customer Service score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

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0
20
40
60
80
100
Caucasian
4.4
Caucasian4.4
African American/Black
4.7
African American/Black4.7
Asian or Pacific Islander
3.7
Asian or Pacific Islander3.7

Micron Technology Customer Service Score by Age

Micron Technology's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 56-60.

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0
20
40
60
80
100
18-25
4
18-254
26-30
4.6
26-304.6
31-35
3.6
31-353.6
36-40
3.9
36-403.9
41-45
3.6
41-453.6
46-50
4.3
46-504.3
56-60
3.6
56-603.6

Micron Technology Customer Service Score by Usage

Micron Technology's Customer Service score was rated the highest by customers who have used Micron Technology's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year
3.9
1 to 2 Years
3.7
2 to 5 Years
4
5 to 10 Years
3.4
Over 10 Years
3.7

Micron Technology Customer Service Score by Industry

Micron Technology's Customer Service score was rated the highest by Semiconductors industry customers, and the lowest by Tech industry customers.

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Tech
3.7
Aerospace and Aviation
3.7
Architecture and Planning
3.7
Semiconductors
4

Micron Technology Customer Service vs. Competitors

Compared to its competitors, Micron Technology's Customer Service score is rated right above Samsung Electronics, and is preceded by Intel Corporation.

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Micron Technology's Logo
VS
MediaTek's Logo
Intel Corporation's Logo
Samsung Electronics' Logo
SK Hynix's Logo
SanDisk's Logo
Western Digital Corporation's Logo
Seagate Technology's Logo

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Customer Service for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Micron Technology's Customer Service score is rated right above Tesla, and is preceded by Honda.

COMPANYCustomer Service Score
Mercedes-Benz USA4.1/5
Toyota4/5
Honda4/5
Micron Technology3.9/5
Tesla3.8/5
Audi3.8/5
Stanley Black & Decker3.8/5
3M3.8/5
Ford Motor Company3.4/5

Unlock Micron Technology Customer Service vs. Companies in Energy and Manufacturing Data

Micron Technology's Logo
VS
Mercedes-Benz USA's Logo
Toyota's Logo
Honda's Logo
Tesla's Logo
Audi's Logo
Stanley Black & Decker's Logo
3M's Logo
Ford Motor Company's Logo

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Micron Technology as an Employer

4.1/5

Micron Technology has a 4.1/5 stars for its overall company culture rated by their employees

  Micron Technology CEO
top
10%
CEO of Micron Technology

In the Top 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Micron Technology scored a 20 for Net Promoter Score and a 8 for Employee Net Promoter Score. NPS gauges how likely a customer of Micron Technology would recommend the brand to a friend. ENPS measures how likely Micron Technology employees would recommend working at Micron Technology to a friend.

Net Promoter Score

20
NPS Score
48%Promoters
24%Passive
28%Detractors

Employee Net Promoter Score

8
eNPS Score
42%Promoters
24%Passive
34%Detractors

Global Ranking Snapshot

Micron Technology is ranked #392 in the Global Top 100 Brands. It ranks just behind Valve and just ahead of Razer.

RANKCOMPANYCEOINDUSTRY
390
NCR Corporation  NCR Corporation CEO
Michael Hayford
Tech
391
Valve  Valve CEO
Gabe Newell
Media and Entertainment
392
Micron Technology  Micron Technology CEO
Sanjay Mehrotra
Energy and Manufacturing
393
Razer  Razer CEO
Min-Liang Tan
Consumer Goods
394
Walgreens  Walgreens CEO
Rosalind Brewer
Retail
395
HD Supply  HD Supply CEO
Joe DeAngelo
Retail
396
EPAM Systems  EPAM Systems CEO
Balazs Fejes
Tech

Energy and Manufacturing Ranking Snapshot

Micron Technology is ranked #29 in the Energy and Manufacturing Industry. It ranks just behind Barrick Gold Corporation and just ahead of Emerson.

RANKCOMPANYLocation
27
Schneider Electric
Boston, MA
28
Barrick Gold Corporation
Toronto, KS
29
Micron Technology
Boise, ID
30
Emerson
Clayton, ID
31
ABB Ltd
Cary, NC
32
Southern Company
Atlanta, GA
33
SolarCity
San Mateo, CA