Learn More about Brand Intelligence Solutions

Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry

Thank you for inquiring about Comparably's Brand Intelligence Solutions

A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions

Seagate Technology is

Ranked

#146

Tech Brands

Brand Page

Seagate Technology

Marketing or Exec? Claim Your Free Account

Seagate Technology

Rate this Brand

Seagate Technology is ranked #146 in Tech Brands

About Seagate Technology's Brand

Seagate creates precision-engineered data storage technologies that maximize human potential by delivering superior capacity, speed, safety, and performance. Seagate Technology’s brand is ranked #475 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Seagate Technology. When compared to other organizations within the Tech industry, Seagate Technology is ranked #146. Among its major competitors, Seagate Technology is ranked in 3rd place for NPS while Micron Technology is 1st, and Western Digital Corporation is 2nd.Their current market cap is $17.31B

Brand at a Glance

74%

Customer Loyalty

3.3/5

Product Quality

3.2/5

Pricing

3.2/5

Customer Service

Seagate Technology Ranking

^#475 in Global Best Brands
^#146 in Tech
^#3 / 4 of its competitors

Seagate Technology NPS

Seagate Technology's Net Promoter Score (NPS) is a -1 with 40% Promoters, 19% Passives, and 41% Detractors. Net Promoter Score tracks whether Seagate Technology's customers would recommend using the product based on a scale of -100 to 100.

Seagate Technology Overall NPS

-1

NPS

40%	Promoters
19%	Passives
41%	Detractors

Seagate Technology NPS Trend

-100

-50

100

Summary	Date	Score
Aug 2023 3	Aug 2023	3
Sep 2023 6	Sep 2023	6
Oct 2023 4	Oct 2023	4
Nov 2023 1	Nov 2023	1
Dec 2023 3	Dec 2023	3
Jan 2024 2	Jan 2024	2
Mar 2024 1	Mar 2024	1
Apr 2024 0	Apr 2024	0
Oct 2024 0	Oct 2024	0
Dec 2024 1	Dec 2024	1
Jan 2025 -1	Jan 2025	-1
Jul 2025 -1	Jul 2025	-1

How Other Brands Compare

Seagate Technology is ranked third for NPS among its competitors. Micron Technology and Western Digital Corporation come in first and second, with NETGEAR coming in at #4. Among those competitors, it is the third most valued company behind Micron Technology.

	Seagate Technology	Western Digital Corporation	Micron Technology	NETGEAR
Global Ranking	#475	#167	#392	#-
NPS	-1	10	20	-24
Social Sentiment Calculated by analyzing social media and other online mentions	-	-	Neutral	Neutral
Valuation Updated every 24 hours for public companies	$17.31B	$21.08B	$105.13B	$1.32B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Seagate Technology NPS by Gender

Female customers rated Seagate Technology's NPS 45 points higher than Male customers.

Male

-45

Seagate Technology's NPS was rated -45 by Male customers on Comparably.

23%

Promoters

Passives

68%

Detractors

Female

Seagate Technology's NPS was rated by Female customers on Comparably.

50%

Promoters

Passives

50%

Detractors

Seagate Technology NPS by Ethnicity

Seagate Technology's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -90	Caucasian	-90
African American/Black 34	African American/Black	34
Asian or Pacific Islander 86	Asian or Pacific Islander	86
Other -100	Other	-100

Seagate Technology NPS by Age

Seagate Technology's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

100

Summary

Age

Promoters

Passives

Detractors

18-25

62%

13%

25%

26-30

43%

57%

31-35

33%

67%

36-40

33%

67%

46-50

25%

50%

66+

100%

Seagate Technology NPS by Usage

Seagate Technology's NPS was rated the highest by customers who have used Seagate Technology's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -17	Less than 1 Year	-17
1 to 2 Years 0	1 to 2 Years	0
2 to 5 Years -12	2 to 5 Years	-12
5 to 10 Years -43	5 to 10 Years	-43
Over 10 Years -57	Over 10 Years	-57

Seagate Technology NPS vs. Competitors

Compared to its competitors, Seagate Technology's NPS is rated right above NETGEAR, and is preceded by Western Digital Corporation.

COMPANY		NPS Score
	Micron Technology	20
	Western Digital Corporation	10
	Seagate Technology	-1
	NETGEAR	-24
	Intevac	-100

Seagate Technology NPS vs Companies in Tech

In the Tech industry, Seagate Technology's NPS is rated right below Peloton.

COMPANY		NPS Score
	Nintendo	55
	Spotify	49
	Apple	48
	Zoom Video Communications	44
	Netflix	43
	Google	42
	ROBLOX	38
	Peloton	31
	Seagate Technology	-1

Seagate Technology Customer Reviews

Out of the 10 Seagate Technology customer reviews 3 were positive and 7 were constructive. Seagate Technology customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.

All Reviews

Positive Reviews

Constructive Reviews

Seagate Technology Customer Loyalty

74%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

74% of Seagate Technology users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

74%

26%

Seagate Technology Customer Loyalty Score by Gender

Male customers rated Seagate Technology's Customer Loyalty score 7% higher than Female customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Seagate Technology.

Male

71%

Yes

Female

64%

Yes

Seagate Technology Customer Loyalty Score by Ethnicity

Seagate Technology's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Seagate Technology.

out of 100

Caucasian

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Other

Seagate Technology Customer Loyalty Score by Age

Seagate Technology's Customer Loyalty score was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Seagate Technology.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 78%	18-25	78%
26-30 87%	26-30	87%
31-35 40%	31-35	40%
36-40 70%	36-40	70%
46-50 100%	46-50	100%
66+ 55%	66+	55%

Seagate Technology Customer Loyalty Score by Usage

Seagate Technology's Customer Loyalty score was rated the highest by customers who have used Seagate Technology's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year	70%
1 to 2 Years	74%
2 to 5 Years	70%
5 to 10 Years	61%
Over 10 Years	74%

Seagate Technology Customer Loyalty Score by Industry

Seagate Technology's Customer Loyalty score was rated the highest by Consumer Electronics industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	90%
Consumer Electronics	100%

Seagate Technology Customer Loyalty vs. Competitors

Compared to its competitors, Seagate Technology's Customer Loyalty score is rated right above NETGEAR, and is preceded by Western Digital Corporation.

COMPANY		Customer Loyalty Score
	Intevac	100%
	Micron Technology	78%
	Western Digital Corporation	75%
	Seagate Technology	74%
	NETGEAR	65%

Unlock Seagate Technology Customer Loyalty vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Seagate Technology Customer Loyalty vs. Competitors data and gain insights into your customers today.

Customer Loyalty for Other Tech Brands

In the Tech industry, Seagate Technology's Customer Loyalty score is rated right below Peloton.

COMPANY		Customer Loyalty Score
	ROBLOX	89%
	Nintendo	89%
	Netflix	87%
	Google	87%
	Spotify	87%
	Apple	86%
	Zoom Video Communications	84%
	Peloton	82%
	Seagate Technology	74%

Unlock Seagate Technology Customer Loyalty vs. Companies in Tech Data

Sign Up for Brand Profile PRO to get the full Seagate Technology Customer Loyalty vs. Companies in Tech data and gain insights into your customers today.

Seagate Technology Product Quality

3.3/5

Seagate Technology has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.

Sign Up to unlock Seagate Technology's overall Product Quality score rated by its users and customers.

Seagate Technology Product Information

Seagate Technology’s product quality score is a 3.3 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Seagate Technology's product the highest. Reviewers from the Consumer Electronics industry rated Seagate Technology the lowest at 3.1.

Website: http://www.seagate.com/jobs

Company Size: 10,000+ Employees

Industry

Tech

Business Services

Hardware and Devices

Quick Insights into Seagate Technology Product Quality

Seagate Technology's Product Quality score was rated highest by Asian or Pacific Islander customers, and rated lowest by Caucasian customers.

Sign Up to unlock insights into how customers have ranked Seagate Technology's Product Quality.

Ranked Seagate Technology Product Quality the Highest

Asian or Pacific Islander	4.5
18-25	4.3
Less than 1 Year	3.9

Ranked Seagate Technology Product Quality the Lowest

2 to 5 Years	2
66+	1.5
Caucasian	1.5

Seagate Technology Product Quality Score by Gender

Female customers rated Seagate Technology's Product Quality score 1.5 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Seagate Technology.

Male

2.3/5

Female

3.8/5

Seagate Technology Product Quality Score by Ethnicity

Seagate Technology's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Seagate Technology.

Summary	Ethnicity	Score
Caucasian 1.5	Caucasian	1.5
African American/Black 3.1	African American/Black	3.1
Asian or Pacific Islander 4.5	Asian or Pacific Islander	4.5
Other 2	Other	2

Seagate Technology Product Quality Score by Age

Seagate Technology's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Seagate Technology.

Summary	Age	Score
18-25 4.3	18-25	4.3
26-30 2.9	26-30	2.9
31-35 2.8	31-35	2.8
36-40 2	36-40	2
46-50 3.6	46-50	3.6
66+ 1.5	66+	1.5

Seagate Technology Product Quality Score by Usage

Seagate Technology's Product Quality score was rated the highest by customers who have used Seagate Technology's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.

Less than 1 Year	3.9
1 to 2 Years	3.8
2 to 5 Years	2
5 to 10 Years	3
Over 10 Years	2.3

Seagate Technology Product Quality Score by Industry

Seagate Technology's Product Quality score was rated the highest by Tech industry customers, and the lowest by Consumer Electronics industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Tech	3.3
Consumer Electronics	3.1

Seagate Technology Product Quality vs. Competitors

Compared to its competitors, Seagate Technology's Product Quality score is rated right above NETGEAR, and is preceded by Western Digital Corporation.

COMPANY		Product Quality Score
	Micron Technology	4/5
	Western Digital Corporation	3.4/5
	Seagate Technology	3.3/5
	NETGEAR	2.6/5
	Intevac	2.5/5

Unlock Seagate Technology Product Quality vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Seagate Technology Product Quality vs. Competitors data and gain insights into your customers today.

Product Quality for Other Tech Brands

In the Tech industry, Seagate Technology's Product Quality score is rated right below ROBLOX.

COMPANY		Product Quality Score
	Nintendo	4.4/5
	Apple	4.3/5
	Zoom Video Communications	4.3/5
	Netflix	4.2/5
	Spotify	4.2/5
	Google	4.1/5
	Peloton	4/5
	ROBLOX	4/5
	Seagate Technology	3.3/5

Unlock Seagate Technology Product Quality vs. Companies in Tech Data

Sign Up for Brand Profile PRO to get the full Seagate Technology Product Quality vs. Companies in Tech data and gain insights into your customers today.

Seagate Technology Pricing

Seagate Technology ROI & Value For Money

3.2/5

Seagate Technology has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.

Sign Up to unlock Seagate Technology's overall ROI score rated by its users and customers.

Seagate Technology Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Consumer Electronics industry think that they had the lowest ROI from Seagate Technology.

Quick Insights into Seagate Technology ROI

Seagate Technology's ROI score was rated highest by Asian or Pacific Islander customers, and rated lowest by Other customers.

Sign Up to unlock insights into how customers have ranked Seagate Technology's ROI score.

Ranked Seagate Technology ROI the Highest

Asian or Pacific Islander	4.5
18-25	3.9
1 to 2 Years	3.5

Ranked Seagate Technology ROI the Lowest

Over 10 Years	2.1
66+	1.5
Other	1.5

Seagate Technology ROI Score by Gender

Female customers rated Seagate Technology's ROI score 0.9 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of Seagate Technology.

Male

2.3/5

Female

3.2/5

Seagate Technology ROI Score by Ethnicity

Seagate Technology's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Seagate Technology.

Summary	Ethnicity	Score
Caucasian 1.5	Caucasian	1.5
African American/Black 2.8	African American/Black	2.8
Asian or Pacific Islander 4.5	Asian or Pacific Islander	4.5
Other 1.5	Other	1.5

Seagate Technology ROI Score by Age

Seagate Technology's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full ROI by Age data of Seagate Technology.

Summary	Age	Score
18-25 3.9	18-25	3.9
26-30 2.9	26-30	2.9
31-35 2.5	31-35	2.5
36-40 2	36-40	2
46-50 3.1	46-50	3.1
66+ 1.5	66+	1.5

Seagate Technology ROI Score by Usage

Seagate Technology's ROI score was rated the highest by customers who have used Seagate Technology's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full ROI by Usage data.

Less than 1 Year	2.9
1 to 2 Years	3.5
2 to 5 Years	2.4
5 to 10 Years	3.1
Over 10 Years	2.1

Seagate Technology ROI Score by Industry

Seagate Technology's ROI score was rated the highest by Tech industry customers, and the lowest by Consumer Electronics industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Tech	3.1
Consumer Electronics	2.8

Seagate Technology Pricing vs. Competitors

Compared to its competitors, Seagate Technology's ROI score is rated right above NETGEAR, and is preceded by Western Digital Corporation.

COMPANY		Pricing Score
	Intevac	5/5
	Micron Technology	3.9/5
	Western Digital Corporation	3.3/5
	Seagate Technology	3.2/5
	NETGEAR	2.5/5

Unlock Seagate Technology ROI vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Seagate Technology ROI vs. Competitors data and gain insights into your customers today.

ROI for Other Tech Brands

In the Tech industry, Seagate Technology's ROI score is rated right below ROBLOX.

COMPANY		Pricing Score
	Zoom Video Communications	4.1/5
	Google	4/5
	Spotify	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Apple	4/5
	ROBLOX	3.8/5
	Seagate Technology	3.2/5

Unlock Seagate Technology ROI vs. Companies in Tech Data

Sign Up for Brand Profile PRO to get the full Seagate Technology ROI vs. Companies in Tech data and gain insights into your customers today.

Seagate Technology Customer Satisfaction (CSAT)

Seagate Technology Customer Satisfaction (CSAT) Score

55 / 100

Seagate Technology has an overall Customer Satisfaction score of 55 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	26%
Satisfied	29%
Neither Satisfied nor Dissatisfied	13%
Dissatisfied	6%
Very Dissatisfied	26%

Very Satisfied

26%

Satisfied

29%

Neither Satisfied nor Dissatisfied

13%

Dissatisfied

Very Dissatisfied

26%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Seagate Technology Customer Satisfaction

Seagate Technology's Customer Satisfaction score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers ages 66+.

Sign Up to unlock insights into how customers have ranked Seagate Technology's Customer Satisfaction.

Ranked Seagate Technology Customer Satisfaction the Highest

Asian or Pacific Islander	100%
18-25	86%
Female	75%

Ranked Seagate Technology Customer Satisfaction the Lowest

Over 10 Years	20%
Caucasian	10%
66+	0%

Seagate Technology Customer Satisfaction Score by Gender

Female customers rated Seagate Technology's Customer Satisfaction score 43 points higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Seagate Technology.

32 / 100

Male

	Very Satisfied	21%
	Satisfied	11%
	Neither Satisfied nor Dissatisfied	4%
	Dissatisfied	11%
	Very Dissatisfied	53%

75 / 100

Female

	Very Satisfied	50%
	Satisfied	25%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	25%

Seagate Technology Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Seagate Technology's Customer Satisfaction (CSAT) score was rated 10% according to Caucasian users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Seagate Technology.

10 / 100

Very Satisfied	10%
Satisfied	0%
Neither Satisfied nor Dissatisfied	10%
Dissatisfied	20%
Very Dissatisfied	60%

Very Satisfied

10%

Satisfied

Neither Satisfied nor Dissatisfied

10%

Dissatisfied

20%

Very Dissatisfied

60%

CSAT according to African American/Black

Seagate Technology's Customer Satisfaction (CSAT) score was rated 67% according to African American/Black users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Seagate Technology.

67 / 100

Very Satisfied	67%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	33%

Very Satisfied

67%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

33%

CSAT according to Asian or Pacific Islander

Seagate Technology's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Seagate Technology.

100 / 100

Very Satisfied	83%
Satisfied	17%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

83%

Satisfied

17%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Other

Seagate Technology's Customer Satisfaction (CSAT) score was rated 43% according to Other users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Seagate Technology.

43 / 100

Very Satisfied	0%
Satisfied	43%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	57%

Very Satisfied

Satisfied

43%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

57%

Seagate Technology Customer Satisfaction Score by Age

Seagate Technology's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Seagate Technology.

100

Breakdown

Age

Score

18-25

86%

26-30

40%

46-50

66%

66+

Seagate Technology Customer Satisfaction Score by Usage

Seagate Technology's Customer Satisfaction score was rated the highest by customers who have used Seagate Technology's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.

Less than 1 Year	66
1 to 2 Years	71
2 to 5 Years	38
5 to 10 Years	25
Over 10 Years	20

Seagate Technology Customer Satisfaction Score by Industry

Seagate Technology's Customer Satisfaction score was rated 58 points by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

{
	"title": "Seagate Technology Customer Satisfaction Score by Industry",
	"text": "Seagate Technology's Customer Satisfaction score was rated 58 points by Tech industry customers.",
	"bars": [
		{
			"label": "Tech",
			"groupId": 104,
			"score": 58,
			"stars": 0,
			"csatScore": 58,
			"text": "Seagate Technology's Customer Satisfaction score is  rated by Tech customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 58
		}
	]
}

Tech	58

Seagate Technology Customer Satisfaction vs. Competitors

Compared to its competitors, Seagate Technology's Customer Satisfaction score is rated right above Western Digital Corporation, and is preceded by Micron Technology.

COMPANY		Customer Satisfaction (CSAT) Score
	Micron Technology	84%
	Seagate Technology	55%
	Western Digital Corporation	50%
	NETGEAR	39%
	Intevac	0%

Unlock Seagate Technology Customer Satisfaction vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Seagate Technology Customer Satisfaction vs. Competitors data and gain insights into your customers today.

Customer Satisfaction for Other Tech Brands

In the Tech industry, Seagate Technology's Customer Satisfaction score is rated right below Peloton.

COMPANY		Customer Satisfaction (CSAT) Score
	Nintendo	88%
	Netflix	85%
	Apple	85%
	Spotify	85%
	Google	81%
	Zoom Video Communications	74%
	ROBLOX	73%
	Peloton	64%
	Seagate Technology	55%

Unlock Seagate Technology Customer Satisfaction vs. Companies in Tech Data

Sign Up for Brand Profile PRO to get the full Seagate Technology Customer Satisfaction vs. Companies in Tech data and gain insights into your customers today.

Seagate Technology Customer Service

3.2/5

Seagate Technology has an overall Customer Service score of 3.2 out of 5 stars rated by its users and customers.

Sign Up to unlock Seagate Technology's overall Customer Service score rated by its users and customers.

About Seagate Technology's Customer Service

Address

10200 South De Anza Boulevard, Cupertino, CA 95014

Website

http://www.seagate.com/jobs

Phone Number

800-968-4925

Seagate Technology's Social Links

Quick Insights into Seagate Technology Customer Service

Seagate Technology's Customer Service score was rated highest by Asian or Pacific Islander customers, and rated lowest by Other customers.

Sign Up to unlock insights into how customers have ranked Seagate Technology's Customer Service score.

Ranked Seagate Technology Customer Service the Highest

Asian or Pacific Islander	4.4
18-25	3.8
1 to 2 Years	3.3

Ranked Seagate Technology Customer Service the Lowest

Over 10 Years	1.7
66+	1.5
Other	1.5

Seagate Technology Customer Service Score by Gender

Female customers rated Seagate Technology's Customer Service score 1.2 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Seagate Technology.

Male

2/5

Female

3.2/5

Seagate Technology Customer Service Score by Ethnicity

Seagate Technology's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Seagate Technology.

100

Summary	Ethnicity	Customer Service Score
Caucasian 1.5	Caucasian	1.5
African American/Black 3.1	African American/Black	3.1
Asian or Pacific Islander 4.4	Asian or Pacific Islander	4.4
Other 1.5	Other	1.5

Seagate Technology Customer Service Score by Age

Seagate Technology's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Seagate Technology.

100

Summary	Age	Customer Service Score
18-25 3.8	18-25	3.8
26-30 2.8	26-30	2.8
31-35 2.5	31-35	2.5
36-40 2	36-40	2
46-50 2.7	46-50	2.7
66+ 1.5	66+	1.5

Seagate Technology Customer Service Score by Usage

Seagate Technology's Customer Service score was rated the highest by customers who have used Seagate Technology's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.

Less than 1 Year	3
1 to 2 Years	3.3
2 to 5 Years	2.3
5 to 10 Years	2.5
Over 10 Years	1.7

Seagate Technology Customer Service Score by Industry

Seagate Technology's Customer Service score was rated the highest by Tech industry customers, and the lowest by Consumer Electronics industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Tech	2.9
Consumer Electronics	2.8

Seagate Technology Customer Service vs. Competitors

Compared to its competitors, Seagate Technology's Customer Service score is rated right above NETGEAR, and is preceded by Western Digital Corporation.

COMPANY		Customer Service Score
	Intevac	5/5
	Micron Technology	3.9/5
	Western Digital Corporation	3.3/5
	Seagate Technology	3.2/5
	NETGEAR	2.3/5

Unlock Seagate Technology Customer Service vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Seagate Technology Customer Service vs. Competitors data and gain insights into your customers today.

Customer Service for Other Tech Brands

In the Tech industry, Seagate Technology's Customer Service score is rated right below ROBLOX.

COMPANY		Customer Service Score
	Apple	4.2/5
	Google	4/5
	Zoom Video Communications	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Spotify	4/5
	ROBLOX	3.6/5
	Seagate Technology	3.2/5

Unlock Seagate Technology Customer Service vs. Companies in Tech Data

Sign Up for Brand Profile PRO to get the full Seagate Technology Customer Service vs. Companies in Tech data and gain insights into your customers today.

Seagate Technology as an Employer

2.5/5

Seagate Technology has a 2.5/5 stars for its overall company culture rated by their employees

bottom

10%

CEO of Seagate Technology

Dave Mosley

In the Bottom 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Seagate Technology scored a -1 for Net Promoter Score and a -37 for Employee Net Promoter Score. NPS gauges how likely a customer of Seagate Technology would recommend the brand to a friend. ENPS measures how likely Seagate Technology employees would recommend working at Seagate Technology to a friend.

Net Promoter Score

-1

NPS Score

40%	Promoters
19%	Passive
41%	Detractors

Employee Net Promoter Score

-37

eNPS Score

22%	Promoters
19%	Passive
59%	Detractors

Global Ranking Snapshot

Seagate Technology is ranked #475 in the Global Top 100 Brands. It ranks just behind Dynatrace and just ahead of Zoho Corporation.

RANK			INDUSTRY
473	Wiley	Brian Napack	Media and Entertainment
474	Dynatrace	Rick McConnell	Tech
475	Seagate Technology	Dave Mosley	Tech
476	Zoho Corporation	Sridhar Vembu	Tech
477	Gartner	Eugene Hall	Tech
478	Gilead Sciences	Daniel O’Day	Health and Wellness
479	Audible, Inc.	Don Katz	Tech

Tech Ranking Snapshot

Seagate Technology is ranked #146 in the Tech Industry. It ranks just behind Dynatrace and just ahead of Zoho Corporation.

RANK		Location
144	Smartsheet	Bellevue, WA
145	Dynatrace	Boston, MA
146	Seagate Technology	Cupertino, CA
147	Zoho Corporation
148	Gartner	Stamford, CT
149	Audible, Inc.	Newark, NJ
150	CME Group	Chicago, IL