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Schneider Electric is
Ranked
#27
in
Energy and Manufacturing Brands
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Schneider Electric
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Schneider Electric is ranked #27 in Energy and Manufacturing Brands

About Schneider Electric's Brand

We are the global leader in the digital transformation of energy management and automation. . Schneider Electric’s brand is ranked #364 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Schneider Electric. When compared to other organizations within the Energy and Manufacturing industry, Schneider Electric is ranked #27. Among its major competitors, Schneider Electric is ranked in 5th place for NPS while Omron Electronics is 1st, and Alstom is 2nd.Their current market cap is $32.77B

Brand at a Glance

78%
Customer Loyalty
4.2/5
Product Quality
4/5
Pricing
4.1/5
Customer Service
Schneider Electric CMO

Schneider Electric Ranking

Schneider Electric NPS

Schneider Electric's Net Promoter Score (NPS) is a 34 with 56% Promoters, 22% Passives, and 22% Detractors. Net Promoter Score tracks whether Schneider Electric's customers would recommend using the product based on a scale of -100 to 100.

Schneider Electric Overall NPS

34
NPS
56%Promoters
22%Passives
22%Detractors
Schneider Electric Overall NPS

Schneider Electric NPS Trend

-100
-50
0
50
100
Jun 2021
28
Jun 202128
Jul 2021
29
Jul 202129
Aug 2021
28
Aug 202128
Sep 2021
30
Sep 202130
Oct 2021
32
Oct 202132
Nov 2021
29
Nov 202129
Dec 2021
33
Dec 202133
Jan 2022
34
Jan 202234
Feb 2022
34
Feb 202234
Mar 2022
35
Mar 202235
Apr 2022
35
Apr 202235
May 2022
33
May 202233

How Other Brands Compare

Schneider Electric is ranked second for NPS among its competitors. Siemens and ABB Ltd come in first and third, with Rockwell Automation coming in at #4. Among those competitors, it is the third most valued company behind ABB Ltd.

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Schneider Electric's Logo
Schneider Electric
ABB Ltd's Logo
ABB Ltd
Siemens' Logo
Siemens
Rockwell Automation's Logo
Rockwell Automation
Global Ranking#364#419#499#520
NPS34314830
Valuation Updated every 24 hours for public companies$32.77B$67.56B-$30.54B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Schneider Electric NPS by Gender

Male customers rated Schneider Electric's NPS 21 points higher than Female customers.

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Male

35

Schneider Electric's NPS was rated 35 by Male customers on Comparably.

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57%
Promoters
21%
Passives
22%
Detractors

Female

14

Schneider Electric's NPS was rated 14 by Female customers on Comparably.

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52%
Promoters
10%
Passives
38%
Detractors

Schneider Electric NPS by Ethnicity

Schneider Electric's NPS was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

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-100
-50
0
50
100
Caucasian
12
Caucasian12
Hispanic or Latino
50
Hispanic or Latino50
African American/Black
80
African American/Black80
Asian or Pacific Islander
25
Asian or Pacific Islander25
Other
34
Other34

Schneider Electric NPS by Age

Schneider Electric's NPS was rated the highest by customers ages 66+, and the lowest by customers ages 41-45.

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0
20
40
60
80
100
Promoters
55%
Passives
0%
Detractors
45%
18-2555%0%45%
Promoters
57%
Passives
22%
Detractors
21%
26-3057%22%21%
Promoters
36%
Passives
46%
Detractors
18%
31-3536%46%18%
Promoters
46%
Passives
31%
Detractors
23%
36-4046%31%23%
Promoters
28%
Passives
43%
Detractors
29%
41-4528%43%29%
Promoters
50%
Passives
17%
Detractors
33%
46-5050%17%33%
Promoters
66%
Passives
17%
Detractors
17%
51-5566%17%17%
Promoters
50%
Passives
17%
Detractors
33%
61-6550%17%33%
Promoters
100%
Passives
0%
Detractors
0%
66+100%0%0%

Schneider Electric NPS by Usage

Schneider Electric's NPS was rated the highest by customers who have used Schneider Electric's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.

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-100
-50
0
50
100
Less than 1 Year
44
Less than 1 Year44
1 to 2 Years
30
1 to 2 Years30
2 to 5 Years
34
2 to 5 Years34
5 to 10 Years
17
5 to 10 Years17
Over 10 Years
40
Over 10 Years40

Schneider Electric NPS vs. Competitors

Compared to its competitors, Schneider Electric's NPS is rated right above ABB Ltd, and is preceded by Danfoss.

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Schneider Electric's Logo
VS
Omron Electronics' Logo
Alstom's Logo
Siemens' Logo
Danfoss' Logo
ABB Ltd's Logo
Rockwell Automation's Logo
Eaton's Logo
United Technologies' Logo
GE Digital's Logo
Festo's Logo

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Schneider Electric NPS vs Companies in Energy and Manufacturing

In the Energy and Manufacturing industry, Schneider Electric's NPS is rated right above Stanley Black & Decker, and is preceded by Tesla Motors.

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Schneider Electric's Logo
VS
Mercedes-Benz USA's Logo
Toyota's Logo
Honda's Logo
Audi's Logo
Tesla Motors' Logo
Stanley Black & Decker's Logo
3M's Logo
Ford Motor Company's Logo

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Schneider Electric Customer Reviews

Out of the 17 Schneider Electric customer reviews 13 were positive and 4 were constructive. Schneider Electric customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
Schneider Electric in terms of product and after sales service is the best.
Review from Boston, MA / Male / Other / 36-40Posted 9 days ago
What do you value most about this brand?
Quality products and portfolio according to every need
Review from Boston, MA / Male / Hispanic or Latino / 41-45
What do you value most about this brand?
It good no problem so far
Review from Boston, MA / Female / Asian or Pacific Islander / 26-30
What can this brand most improve?
I don't like their business ethics since it's full of lies
Review from Boston, MA / Male / Caucasian / 36-40
What do you value most about this brand?
SE is a great company to deal with.
Review from Boston, MA / Male / Caucasian / 56-60

Schneider Electric Customer Loyalty

78%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

78% of Schneider Electric users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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78
78%
22
22%
Schneider Electric Customer Loyalty

Schneider Electric Customer Loyalty Score by Gender

Male customers rated Schneider Electric's Customer Loyalty score 9% higher than Female customers.

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Male
82%
Yes
Female
73%
Yes

Schneider Electric Customer Loyalty Score by Ethnicity

Schneider Electric's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

% who answered "Yes"

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78
out of 100
Caucasian
100
out of 100
Hispanic or Latino
100
out of 100
African American/Black
48
out of 100
Asian or Pacific Islander
85
out of 100
Other

Schneider Electric Customer Loyalty Score by Age

Schneider Electric's Customer Loyalty score was rated the highest by customers ages 66+, and the lowest by customers ages 26-30.

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0
20%
40%
60%
80%
100%
18-25
73%
18-2573%
26-30
68%
26-3068%
31-35
75%
31-3575%
36-40
72%
36-4072%
41-45
74%
41-4574%
46-50
85%
46-5085%
51-55
85%
51-5585%
61-65
85%
61-6585%
66+
100%
66+100%

Schneider Electric Customer Loyalty Score by Usage

Schneider Electric's Customer Loyalty score was rated the highest by customers who have used Schneider Electric's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
75%
1 to 2 Years
72%
2 to 5 Years
84%
5 to 10 Years
80%
Over 10 Years
82%

Schneider Electric Customer Loyalty Score by Industry

Schneider Electric's Customer Loyalty score was rated the highest by Chemicals industry customers, and the lowest by Marketing, Advertising and Research industry customers.

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Tech
72%
Accounting
70%
Architecture and Planning
78%
Business and Consumer Services
82%
Business Supplies and Equipment
70%
Chemicals
100%
Construction
100%
Consulting
100%
Manufacturing and Machinery
100%
Marketing, Advertising and Research
55%
Energy and Manufacturing
85%

Schneider Electric Customer Loyalty vs. Competitors

Compared to its competitors, Schneider Electric's Customer Loyalty score is rated right above GE Digital, and is preceded by Festo.

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Schneider Electric's Logo
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Rockwell Automation's Logo
United Technologies' Logo
Eaton's Logo
Danfoss' Logo
ABB Ltd's Logo
Alstom's Logo
Siemens' Logo
Festo's Logo
GE Digital's Logo
Omron Electronics' Logo

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Customer Loyalty for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Schneider Electric's Customer Loyalty score is rated right above 3M, and is preceded by Tesla Motors.

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Schneider Electric's Logo
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Honda's Logo
Stanley Black & Decker's Logo
Audi's Logo
Mercedes-Benz USA's Logo
Toyota's Logo
Tesla Motors' Logo
3M's Logo
Ford Motor Company's Logo

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Schneider Electric Product Quality

4.2/5

Schneider Electric has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.

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Schneider Electric Product Information

Schneider Electric’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Consulting industry rated Schneider Electric's product the highest. Reviewers from the Business and Consumer Services industry rated Schneider Electric the lowest at 3.9.

Website
http://www.schneider-electric.com/
Company Size
10,000+ Employees

Industry

Tech
Energy
Hardware and Devices
Manufacturing

Quick Insights into Schneider Electric Product Quality

Schneider Electric's Product Quality score was rated highest by customers ages 66+, and rated lowest by Asian or Pacific Islander customers.

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Ranked Schneider Electric Product Quality the Highest

66+
5
Consulting
5
African American/Black
4.5

Ranked Schneider Electric Product Quality the Lowest

Accounting
3.7
61-65
3.6
Asian or Pacific Islander
3.5

Schneider Electric Product Quality Score by Gender

Male customers rated Schneider Electric's Product Quality score 0.2 stars higher than Female customers.

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Male

4.2/5

Female

4/5

Schneider Electric Product Quality Score by Ethnicity

Schneider Electric's Product Quality score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

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0
1
2
3
4
5
Caucasian
4
Caucasian4
Hispanic or Latino
4.2
Hispanic or Latino4.2
African American/Black
4.5
African American/Black4.5
Asian or Pacific Islander
3.5
Asian or Pacific Islander3.5
Other
4.2
Other4.2

Schneider Electric Product Quality Score by Age

Schneider Electric's Product Quality score was rated the highest by customers ages 66+, and the lowest by customers ages 61-65.

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0
1
2
3
4
5
18-25
4.2
18-254.2
26-30
4
26-304
31-35
3.9
31-353.9
36-40
4.3
36-404.3
41-45
4
41-454
46-50
3.6
46-503.6
51-55
4.1
51-554.1
61-65
3.6
61-653.6
66+
5
66+5

Schneider Electric Product Quality Score by Usage

Schneider Electric's Product Quality score was rated the highest by customers who have used Schneider Electric's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
4.3
1 to 2 Years
3.9
2 to 5 Years
4.2
5 to 10 Years
4.2
Over 10 Years
4.1

Schneider Electric Product Quality Score by Industry

Schneider Electric's Product Quality score was rated the highest by Consulting industry customers, and the lowest by Accounting industry customers.

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Tech
4.4
Accounting
3.7
Architecture and Planning
4.2
Business and Consumer Services
3.9
Business Supplies and Equipment
4.3
Chemicals
3.8
Construction
4.1
Consulting
5
Manufacturing and Machinery
4.5
Marketing, Advertising and Research
3.9
Energy and Manufacturing
4.1

Schneider Electric Product Quality vs. Competitors

Compared to its competitors, Schneider Electric's Product Quality score is rated right above ABB Ltd.

COMPANYProduct Quality Score
Schneider Electric4.2/5
ABB Ltd4.2/5
Eaton4.2/5
Siemens4.1/5
Rockwell Automation4.1/5
Danfoss3.9/5
Alstom3.9/5
Omron Electronics3.7/5
GE Digital3.7/5
United Technologies3.7/5
Festo3.5/5

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ABB Ltd's Logo
Eaton's Logo
Siemens' Logo
Rockwell Automation's Logo
Danfoss' Logo
Alstom's Logo
Omron Electronics' Logo
GE Digital's Logo
United Technologies' Logo
Festo's Logo

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Product Quality for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Schneider Electric's Product Quality score is rated right above Stanley Black & Decker, and is preceded by Toyota.

COMPANYProduct Quality Score
Mercedes-Benz USA4.3/5
Honda4.3/5
Toyota4.2/5
Schneider Electric4.2/5
Stanley Black & Decker4.2/5
Audi4.1/5
Tesla Motors4.1/5
3M4/5
Ford Motor Company3.7/5

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Schneider Electric's Logo
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Mercedes-Benz USA's Logo
Honda's Logo
Toyota's Logo
Stanley Black & Decker's Logo
Audi's Logo
Tesla Motors' Logo
3M's Logo
Ford Motor Company's Logo

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Schneider Electric Pricing

Schneider Electric ROI & Value For Money

4/5

Schneider Electric has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.

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Schneider Electric Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Consulting industry. The users from the Accounting industry think that they had the lowest ROI from Schneider Electric.

Quick Insights into Schneider Electric ROI

Schneider Electric's ROI score was rated highest by customers ages 66+, and rated lowest by customers ages 61-65.

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Ranked Schneider Electric ROI the Highest

66+
5
Consulting
4.9
Hispanic or Latino
4.5

Ranked Schneider Electric ROI the Lowest

Asian or Pacific Islander
3.5
Accounting
3.4
61-65
3.3

Schneider Electric ROI Score by Gender

Schneider Electric's ROI score was rated 3.9 by both Female and Male customers on Comparably.

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Male

3.9/5

Female

3.9/5

Schneider Electric ROI Score by Ethnicity

Schneider Electric's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.

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0
1
2
3
4
5
Caucasian
3.9
Caucasian3.9
Hispanic or Latino
4.5
Hispanic or Latino4.5
African American/Black
4.3
African American/Black4.3
Asian or Pacific Islander
3.5
Asian or Pacific Islander3.5
Other
3.6
Other3.6

Schneider Electric ROI Score by Age

Schneider Electric's ROI score was rated the highest by customers ages 66+, and the lowest by customers ages 61-65.

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0
1
2
3
4
5
18-25
3.8
18-253.8
26-30
4
26-304
31-35
3.7
31-353.7
36-40
4.2
36-404.2
41-45
3.8
41-453.8
46-50
3.6
46-503.6
51-55
3.7
51-553.7
61-65
3.3
61-653.3
66+
5
66+5

Schneider Electric ROI Score by Usage

Schneider Electric's ROI score was rated the highest by customers who have used Schneider Electric's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
4.3
1 to 2 Years
3.5
2 to 5 Years
4.2
5 to 10 Years
4
Over 10 Years
3.9

Schneider Electric ROI Score by Industry

Schneider Electric's ROI score was rated the highest by Consulting industry customers, and the lowest by Accounting industry customers.

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Tech
4.1
Accounting
3.4
Architecture and Planning
4.5
Business and Consumer Services
4.2
Business Supplies and Equipment
4.3
Chemicals
3.5
Construction
3.8
Consulting
4.9
Manufacturing and Machinery
4.5
Marketing, Advertising and Research
3.9
Energy and Manufacturing
3.6

Schneider Electric Pricing vs. Competitors

Compared to its competitors, Schneider Electric's ROI score is rated right above Eaton, and is preceded by Siemens.

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Schneider Electric's Logo
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Omron Electronics' Logo
Alstom's Logo
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Eaton's Logo
Rockwell Automation's Logo
Danfoss' Logo
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United Technologies' Logo
Festo's Logo

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ROI for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Schneider Electric's ROI score is rated right above Audi, and is preceded by Honda.

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Toyota's Logo
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Schneider Electric Customer Service

4.1/5

Schneider Electric has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.

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About Schneider Electric's Customer Service

Address

800 Federal Street, North Andover, MA 01810


Website

http://www.schneider-electric.com/


Phone Number

(978) 975-9600

Quick Insights into Schneider Electric Customer Service

Schneider Electric's Customer Service score was rated highest by customers ages 66+, and rated lowest by customers ages 61-65.

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Ranked Schneider Electric Customer Service the Highest

66+
5
Consulting
4.7
African American/Black
4.6

Ranked Schneider Electric Customer Service the Lowest

Other
3.6
Energy and Manufacturing
3.3
61-65
3.1

Schneider Electric Customer Service Score by Gender

Male customers rated Schneider Electric's Customer Service score 0.3 stars higher than Female customers.

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Male

4.1/5

Female

3.8/5

Schneider Electric Customer Service Score by Ethnicity

Schneider Electric's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
3.7
Caucasian3.7
Hispanic or Latino
4.6
Hispanic or Latino4.6
African American/Black
4.6
African American/Black4.6
Asian or Pacific Islander
3.9
Asian or Pacific Islander3.9
Other
3.6
Other3.6

Schneider Electric Customer Service Score by Age

Schneider Electric's Customer Service score was rated the highest by customers ages 66+, and the lowest by customers ages 61-65.

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0
1
2
3
4
5
18-25
4.1
18-254.1
26-30
4.2
26-304.2
31-35
3.9
31-353.9
36-40
4
36-404
41-45
3.8
41-453.8
46-50
3.2
46-503.2
51-55
4.5
51-554.5
61-65
3.1
61-653.1
66+
5
66+5

Schneider Electric Customer Service Score by Usage

Schneider Electric's Customer Service score was rated the highest by customers who have used Schneider Electric's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
4.3
1 to 2 Years
3.9
2 to 5 Years
4.1
5 to 10 Years
3.9
Over 10 Years
3.7

Schneider Electric Customer Service Score by Industry

Schneider Electric's Customer Service score was rated the highest by Consulting industry customers, and the lowest by Energy and Manufacturing industry customers.

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Tech
4.2
Accounting
4.1
Architecture and Planning
4.6
Business and Consumer Services
4.3
Business Supplies and Equipment
3.6
Chemicals
3.3
Construction
3.8
Consulting
4.7
Manufacturing and Machinery
4.6
Marketing, Advertising and Research
3.6
Energy and Manufacturing
3.3

Schneider Electric Customer Service vs. Competitors

Compared to its competitors, Schneider Electric's Customer Service score is rated right above ABB Ltd, and is preceded by Alstom.

COMPANYCustomer Service Score
Omron Electronics4.7/5
Siemens4.2/5
Alstom4.1/5
Schneider Electric4.1/5
ABB Ltd3.9/5
Eaton3.9/5
Rockwell Automation3.8/5
Danfoss3.8/5
United Technologies3.8/5
Festo3.5/5
GE Digital3.5/5

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Schneider Electric's Logo
VS
Omron Electronics' Logo
Siemens' Logo
Alstom's Logo
ABB Ltd's Logo
Eaton's Logo
Rockwell Automation's Logo
Danfoss' Logo
United Technologies' Logo
Festo's Logo
GE Digital's Logo

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Customer Service for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Schneider Electric's Customer Service score is rated right above Honda, and is preceded by Toyota.

COMPANYCustomer Service Score
Mercedes-Benz USA4.3/5
Stanley Black & Decker4.2/5
Toyota4.1/5
Schneider Electric4.1/5
Honda4.1/5
Tesla Motors4/5
Audi4/5
3M3.9/5
Ford Motor Company3.7/5

Unlock Schneider Electric Customer Service vs. Companies in Energy and Manufacturing Data

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Schneider Electric as an Employer

4.6/5

Schneider Electric has a 4.6/5 stars for its overall company culture rated by their employees

  Schneider Electric CEO
top
5%
CEO of Schneider Electric

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Schneider Electric scored a 34 for Net Promoter Score and a 37 for Employee Net Promoter Score. NPS gauges how likely a customer of Schneider Electric would recommend the brand to a friend. ENPS measures how likely Schneider Electric employees would recommend working at Schneider Electric to a friend.

Net Promoter Score

34
NPS Score
56%Promoters
22%Passive
22%Detractors

Employee Net Promoter Score

37
eNPS Score
58%Promoters
21%Passive
21%Detractors

Global Ranking Snapshot

Schneider Electric is ranked #364 in the Global Top 100 Brands. It ranks just behind Concentrix and just ahead of GUESS.

RANKCOMPANYCEOINDUSTRY
362
Armani  Armani CEO
Giorgio Armani
Fashion and Beauty
363
Concentrix  Concentrix CEO
Chris Caldwell
Business and Consumer Services
364
Schneider Electric  Schneider Electric CEO
Jean-Pascal Tricoire
Energy and Manufacturing
365
GUESS  GUESS CEO
Victor Herrero
Fashion and Beauty
366
Blizzard Entertainment  Blizzard Entertainment CEO
J. Allen Brack
Media and Entertainment
367
Unity Technologies  Unity Technologies CEO
John Riccitiello
Tech
368
Xero Inc  Xero Inc CEO
Steve Vamos
Tech

Energy and Manufacturing Ranking Snapshot

Schneider Electric is ranked #27 in the Energy and Manufacturing Industry. It ranks just behind Ingersoll Rand and just ahead of Barrick Gold Corporation.

RANKCOMPANYLocation
25
Snap-on Tools
Kenosha, WI
26
Ingersoll Rand
Swords Creek, VA
27
Schneider Electric
North Andover, MA
28
Barrick Gold Corporation
Toronto, KS
29
Micron Technology
Boise, ID
30
Emerson Electric
Saint Louis, MO
31
ABB Ltd
Cary, NC