61
NPS
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Valve is ranked #21 in Top Brands for Gen ZAwards & Recognition
Valve is ranked #21 in Top Brands for Gen Z
Awards & Recognition
About Valve's Brand
Valve is an American entertainment software and tech company developing video games and other related technologies. Valve’s brand is ranked #391 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Valve. When compared to other organizations within the Media and Entertainment industry, Valve is ranked #46. Among its major competitors, Valve is ranked in 1st place for NPS while Swagelok Company is 2nd, and Twitch is 3rd. Overall, Valve has a neutral social sentiment, when analyzing social media channels and online mentions.
Brand at a Glance
93%
Customer Loyalty
4.4/5
Product Quality
4.2/5
Pricing
4.1/5
Customer Service
Valve Ranking
- #21 in Top Brands for Gen Z
- #46 in Media and Entertainment
- #1 / 4 of its competitors
Valve NPS
Valve's Net Promoter Score (NPS) is a 61 with 72% Promoters, 17% Passives, and 11% Detractors. Net Promoter Score tracks whether Valve's customers would recommend using the product based on a scale of -100 to 100.
Valve Overall NPS
| 72% | Promoters |
|---|---|
| 17% | Passives |
| 11% | Detractors |
Valve NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2025 60 | Feb 2025 | 60 |
Mar 2025 60 | Mar 2025 | 60 |
Apr 2025 60 | Apr 2025 | 60 |
May 2025 60 | May 2025 | 60 |
Jun 2025 60 | Jun 2025 | 60 |
Jul 2025 60 | Jul 2025 | 60 |
Aug 2025 60 | Aug 2025 | 60 |
Sep 2025 60 | Sep 2025 | 60 |
Oct 2025 60 | Oct 2025 | 60 |
Nov 2025 60 | Nov 2025 | 60 |
Dec 2025 60 | Dec 2025 | 60 |
Jan 2026 60 | Jan 2026 | 60 |
How Other Brands Compare
Valve is ranked first for NPS among its competitors. Twitch and Activision Blizzard come in second and third, with Proletariat coming in at #4.
 Valve |  Activision Blizzard |  Twitch |  Proletariat | |
| Global Ranking | #391 | #527 | #682 | #- |
| NPS | 61 | -13 | 4 | -100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | - | - | - |
| Valuation Updated every 24 hours for public companies | - | $74.97B | $1.59T | $85.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Valve NPS by Gender
Male customers rated Valve's NPS 13 points higher than Female customers.
Male
67
Valve's NPS was rated 67 by Male customers on Comparably.
76%
Promoters
15%
Passives
9%
Detractors
Female
54
Valve's NPS was rated 54 by Female customers on Comparably.
70%
Promoters
14%
Passives
16%
Detractors
Valve NPS by Ethnicity
Valve's NPS was rated the highest by Native American customers, and the lowest by African American/Black customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 67 | Caucasian | 67 |
Hispanic or Latino 77 | Hispanic or Latino | 77 |
African American/Black 43 | African American/Black | 43 |
Asian or Pacific Islander 70 | Asian or Pacific Islander | 70 |
Native American 80 | Native American | 80 |
Other 57 | Other | 57 |
Valve NPS by Age
Valve's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 46-50.
Valve NPS by Usage
Valve's NPS was rated the highest by customers who have used Valve's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 65 | Less than 1 Year | 65 |
1 to 2 Years 52 | 1 to 2 Years | 52 |
2 to 5 Years 69 | 2 to 5 Years | 69 |
5 to 10 Years 67 | 5 to 10 Years | 67 |
Over 10 Years 65 | Over 10 Years | 65 |
Valve NPS vs. Competitors
Compared to its competitors, Valve's NPS is rated right above Swagelok Company.
| COMPANY | NPS Score | |
|---|---|---|
| Valve | 61 |
 | Swagelok Company | 44 |
| Twitch | 4 |
 | GameSalad | N/A |
 | dk | N/A |
| Activision Blizzard | -13 |
 | Supercell Oy | -40 |
| Proletariat | -100 |
Valve NPS vs Companies in Media and Entertainment
In the Media and Entertainment industry, Valve's NPS is rated right above Nintendo.
| COMPANY | NPS Score | |
|---|---|---|
| Valve | 61 |
 | Nintendo | 55 |
 | Spotify | 49 |
 | Apple | 48 |
 | Netflix | 43 |
 | The Walt Disney Company | 38 |
 | ROBLOX | 38 |
 | Rockstar Games | 38 |
 | 21 | |
Valve Customer Reviews
Out of the 63 Valve customer reviews 59 were positive and 4 were constructive. Valve customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Valve Customer Loyalty
93%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
93% of Valve users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Valve Customer Loyalty Score by Gender
Female customers rated Valve's Customer Loyalty score 2% higher than Male customers.
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Male
94%
Yes
Female
96%
Yes
Valve Customer Loyalty Score by Ethnicity
Valve's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Valve.
95
out of 100
Caucasian
100
out of 100
Hispanic or Latino
96
out of 100
African American/Black
96
out of 100
Asian or Pacific Islander
100
out of 100
Native American
95
out of 100
Other
Valve Customer Loyalty Score by Age
Valve's Customer Loyalty score was rated the highest by customers ages 51-55, and the lowest by customers ages 46-50.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Valve.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 96% | 18-25 | 96% |
26-30 95% | 26-30 | 95% |
31-35 96% | 31-35 | 96% |
36-40 78% | 36-40 | 78% |
41-45 80% | 41-45 | 80% |
46-50 78% | 46-50 | 78% |
51-55 100% | 51-55 | 100% |
66+ 100% | 66+ | 100% |
Valve Customer Loyalty Score by Usage
Valve's Customer Loyalty score was rated the highest by customers who have used Valve's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Valve Customer Loyalty Score by Industry
Valve's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Legal industry customers.
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Valve Customer Loyalty vs. Competitors
Compared to its competitors, Valve's Customer Loyalty score is rated right above Swagelok Company, and is preceded by Proletariat.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Proletariat | 100% |
| Valve | 93% |
| Swagelok Company | 81% |
| Supercell Oy | 81% |
| Twitch | 75% |
| Activision Blizzard | 70% |
| GameSalad | N/A |
| dk | N/A |
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Customer Loyalty for Other Media and Entertainment Brands
In the Media and Entertainment industry, Valve's Customer Loyalty score is rated right above ROBLOX.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Valve | 93% |
| ROBLOX | 89% |
| Nintendo | 89% |
| Netflix | 87% |
| Spotify | 87% |
| Apple | 86% |
| 84% | |
| Rockstar Games | 84% |
| The Walt Disney Company | 83% |
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Valve Product Quality
4.4/5
Valve has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
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Valve Product Information
Valve’s product quality score is a 4.4 out of 5 as rated by its users and customers. Reviewers from the Healthcare, Hospitals and Medicine industry rated Valve's product the highest. Reviewers from the Tech industry rated Valve the lowest at 4.5.
- Website
- http://www.valvesoftware.com
- Company Size
- 201-500 Employees
Industry
Tech
Gaming
SaaS
Quick Insights into Valve Product Quality
Valve's Product Quality score was rated highest by customers from the Healthcare, Hospitals and Medicine industry, and rated lowest by customers ages 46-50.
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Ranked Valve Product Quality the Highest
Ranked Valve Product Quality the Lowest
Valve Product Quality Score by Gender
Male customers rated Valve's Product Quality score 0.2 stars higher than Female customers.
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Male
4.5/5
Female
4.3/5
Valve Product Quality Score by Ethnicity
Valve's Product Quality score was rated the highest by Native American customers, and the lowest by African American/Black customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.5 | Caucasian | 4.5 |
Hispanic or Latino 4.7 | Hispanic or Latino | 4.7 |
African American/Black 3.9 | African American/Black | 3.9 |
Asian or Pacific Islander 4.5 | Asian or Pacific Islander | 4.5 |
Native American 4.8 | Native American | 4.8 |
Other 4.3 | Other | 4.3 |
Valve Product Quality Score by Age
Valve's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 46-50.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4.6 | 18-25 | 4.6 |
26-30 4.4 | 26-30 | 4.4 |
31-35 4.6 | 31-35 | 4.6 |
36-40 3.6 | 36-40 | 3.6 |
41-45 4 | 41-45 | 4 |
46-50 2.5 | 46-50 | 2.5 |
51-55 3.6 | 51-55 | 3.6 |
66+ 3.7 | 66+ | 3.7 |
Valve Product Quality Score by Usage
Valve's Product Quality score was rated the highest by customers who have used Valve's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Valve Product Quality Score by Industry
Valve's Product Quality score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Construction industry customers.
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Valve Product Quality vs. Competitors
Compared to its competitors, Valve's Product Quality score is rated right above Swagelok Company.
| COMPANY | Product Quality Score | |
|---|---|---|
| Valve | 4.4/5 |
| Swagelok Company | 4.1/5 |
| Proletariat | 4/5 |
| Twitch | 3.5/5 |
| Activision Blizzard | 3/5 |
| Supercell Oy | 2.9/5 |
| GameSalad | N/A |
| dk | N/A |
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Product Quality for Other Media and Entertainment Brands
In the Media and Entertainment industry, Valve's Product Quality score is rated right above Nintendo.
| COMPANY | Product Quality Score | |
|---|---|---|
| Valve | 4.4/5 |
| Nintendo | 4.4/5 |
| Apple | 4.3/5 |
| Netflix | 4.2/5 |
| Spotify | 4.2/5 |
| The Walt Disney Company | 4.1/5 |
| Rockstar Games | 4.1/5 |
| ROBLOX | 4/5 |
| 3.7/5 |
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Valve Pricing
Valve ROI & Value For Money
4.2/5
Valve has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Valve Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Government and Public Policy industry. The users from the Construction industry think that they had the lowest ROI from Valve.
Quick Insights into Valve ROI
Valve's ROI score was rated highest by customers from the Government and Public Policy industry, and rated lowest by customers ages 46-50.
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Ranked Valve ROI the Highest
Ranked Valve ROI the Lowest
Valve ROI Score by Gender
Male customers rated Valve's ROI score 0.4 stars higher than Female customers.
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Male
4.3/5
Female
3.9/5
Valve ROI Score by Ethnicity
Valve's ROI score was rated the highest by Native American customers, and the lowest by African American/Black customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.3 | Caucasian | 4.3 |
Hispanic or Latino 4.4 | Hispanic or Latino | 4.4 |
African American/Black 3.8 | African American/Black | 3.8 |
Asian or Pacific Islander 4.3 | Asian or Pacific Islander | 4.3 |
Native American 4.7 | Native American | 4.7 |
Other 4 | Other | 4 |
Valve ROI Score by Age
Valve's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 46-50.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4.3 | 18-25 | 4.3 |
26-30 4.3 | 26-30 | 4.3 |
31-35 4.4 | 31-35 | 4.4 |
36-40 3.9 | 36-40 | 3.9 |
41-45 3.5 | 41-45 | 3.5 |
46-50 2.4 | 46-50 | 2.4 |
51-55 3.6 | 51-55 | 3.6 |
66+ 3.5 | 66+ | 3.5 |
Valve ROI Score by Usage
Valve's ROI score was rated the highest by customers who have used Valve's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Valve ROI Score by Industry
Valve's ROI score was rated the highest by Government and Public Policy industry customers, and the lowest by Construction industry customers.
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Valve Pricing vs. Competitors
Compared to its competitors, Valve's ROI score is rated right above Swagelok Company.
| COMPANY | Pricing Score | |
|---|---|---|
| Valve | 4.2/5 |
| Swagelok Company | 3.8/5 |
| Twitch | 3.3/5 |
| Activision Blizzard | 2.8/5 |
| Supercell Oy | 2.8/5 |
| Proletariat | 2.5/5 |
| GameSalad | N/A |
| dk | N/A |
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ROI for Other Media and Entertainment Brands
In the Media and Entertainment industry, Valve's ROI score is rated right above Spotify.
| COMPANY | Pricing Score | |
|---|---|---|
| Valve | 4.2/5 |
| Spotify | 4/5 |
| Nintendo | 4/5 |
| Netflix | 4/5 |
| Apple | 4/5 |
| Rockstar Games | 3.8/5 |
| ROBLOX | 3.8/5 |
| The Walt Disney Company | 3.7/5 |
| 3.5/5 |
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Valve Customer Satisfaction (CSAT)
Valve Customer Satisfaction (CSAT) Score
89 / 100
Valve has an overall Customer Satisfaction score of 89 rated by its users and customers.
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Very Satisfied
62%
Satisfied
27%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
1%
Very Dissatisfied
4%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Valve Customer Satisfaction
Valve's Customer Satisfaction score was rated highest by customers from the Architecture and Planning industry, and rated lowest by customers ages 36-40.
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Ranked Valve Customer Satisfaction the Highest
Ranked Valve Customer Satisfaction the Lowest
Valve Customer Satisfaction Score by Gender
Female customers rated Valve's Customer Satisfaction score 1 points higher than Male customers.
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91 / 100
MaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 24% | |
Neither Satisfied nor Dissatisfied | 5% | |
Dissatisfied | 1% | |
Very Dissatisfied | 3% |
92 / 100
FemaleVery Satisfied | 62% | |
|---|---|---|
Satisfied | 30% | |
Neither Satisfied nor Dissatisfied | 3% | |
Dissatisfied | 2% | |
Very Dissatisfied | 3% |
Valve Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Valve's Customer Satisfaction (CSAT) score was rated 93% according to Caucasian users and customers.
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93 / 100
Very Satisfied
69%
Satisfied
24%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
1%
Very Dissatisfied
2%
CSAT according to Hispanic or Latino
Valve's Customer Satisfaction (CSAT) score was rated 96% according to Hispanic or Latino users and customers.
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96 / 100
Very Satisfied
64%
Satisfied
32%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to African American/Black
Valve's Customer Satisfaction (CSAT) score was rated 86% according to African American/Black users and customers.
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86 / 100
Very Satisfied
62%
Satisfied
24%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
4%
Very Dissatisfied
10%
CSAT according to Asian or Pacific Islander
Valve's Customer Satisfaction (CSAT) score was rated 94% according to Asian or Pacific Islander users and customers.
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94 / 100
Very Satisfied
59%
Satisfied
35%
Neither Satisfied nor Dissatisfied
2%
Dissatisfied
0%
Very Dissatisfied
4%
CSAT according to Native American
Valve's Customer Satisfaction (CSAT) score was rated 100% according to Native American users and customers.
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100 / 100
Very Satisfied
80%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
Valve's Customer Satisfaction (CSAT) score was rated 84% according to Other users and customers.
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84 / 100
Very Satisfied
66%
Satisfied
18%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
2%
Very Dissatisfied
3%
Valve Customer Satisfaction Score by Age
Valve's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Valve.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 95% | |||||||||||||||
| 26-30 | 93% | |||||||||||||||
| 31-35 | 90% | |||||||||||||||
| 36-40 | 40% | |||||||||||||||
| 41-45 | 67% | |||||||||||||||
| 46-50 | 67% | |||||||||||||||
| 51-55 | 67% | |||||||||||||||
| 66+ | 88% |
Valve Customer Satisfaction Score by Usage
Valve's Customer Satisfaction score was rated the highest by customers who have used Valve's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Valve Customer Satisfaction Score by Industry
Valve's Customer Satisfaction score was rated the highest by Architecture and Planning industry customers, and the lowest by Automotive and Transportation industry customers.
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{
"title": "Valve Customer Satisfaction Score by Industry",
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"bars": [
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{
"label": "Construction",
"groupId": 510,
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"groupId": 535,
"score": 83,
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"scoreClassName": "",
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"groupId": 536,
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"scoreClassName": "max",
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{
"label": "Media and Entertainment",
"groupId": 537,
"score": 75,
"stars": 0,
"csatScore": 75,
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"scoreClassName": "",
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},
{
"label": "Retail",
"groupId": 559,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Valve's Customer Satisfaction score is rated by Retail customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
}
]
}Valve Customer Satisfaction vs. Competitors
Compared to its competitors, Valve's Customer Satisfaction score is rated right above Swagelok Company.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Valve | 89% |
| Swagelok Company | 84% |
| Twitch | 58% |
| Supercell Oy | 50% |
| Activision Blizzard | 47% |
| Proletariat | 0% |
| GameSalad | 0% |
| dk | 0% |
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Customer Satisfaction for Other Media and Entertainment Brands
In the Media and Entertainment industry, Valve's Customer Satisfaction score is rated right above Nintendo.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Valve | 89% |
| Nintendo | 88% |
| Netflix | 85% |
| Apple | 85% |
| Spotify | 85% |
| The Walt Disney Company | 77% |
| Rockstar Games | 76% |
| ROBLOX | 73% |
| 61% |
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Valve Customer Service
4.1/5
Valve has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.
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About Valve's Customer Service
Address
Bellevue, WA 98004
Website
http://www.valvesoftware.com
Phone Number
(425) 889-9642
Valve's Social Links
Quick Insights into Valve Customer Service
Valve's Customer Service score was rated highest by Native American customers, and rated lowest by customers from the Construction industry.
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Ranked Valve Customer Service the Highest
Ranked Valve Customer Service the Lowest
Valve Customer Service Score by Gender
Male customers rated Valve's Customer Service score 0.2 stars higher than Female customers.
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Male
4.1/5
Female
3.9/5
Valve Customer Service Score by Ethnicity
Valve's Customer Service score was rated the highest by Native American customers, and the lowest by Other customers.
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0
20
40
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| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4 | Caucasian | 4 |
Hispanic or Latino 4.3 | Hispanic or Latino | 4.3 |
African American/Black 3.9 | African American/Black | 3.9 |
Asian or Pacific Islander 4.2 | Asian or Pacific Islander | 4.2 |
Native American 4.9 | Native American | 4.9 |
Other 3.9 | Other | 3.9 |
Valve Customer Service Score by Age
Valve's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 46-50.
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0
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| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.1 | 18-25 | 4.1 |
26-30 4.2 | 26-30 | 4.2 |
31-35 4.4 | 31-35 | 4.4 |
36-40 3.4 | 36-40 | 3.4 |
41-45 3.1 | 41-45 | 3.1 |
46-50 2.4 | 46-50 | 2.4 |
51-55 3.2 | 51-55 | 3.2 |
66+ 3.2 | 66+ | 3.2 |
Valve Customer Service Score by Usage
Valve's Customer Service score was rated the highest by customers who have used Valve's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
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Valve Customer Service Score by Industry
Valve's Customer Service score was rated the highest by Banking and Financial Services industry customers, and the lowest by Construction industry customers.
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Valve Customer Service vs. Competitors
Compared to its competitors, Valve's Customer Service score is rated right above Swagelok Company.
| COMPANY | Customer Service Score | |
|---|---|---|
| Valve | 4.1/5 |
| Swagelok Company | 3.9/5 |
| Twitch | 3.2/5 |
| Proletariat | 3/5 |
| Activision Blizzard | 2.7/5 |
| Supercell Oy | 2.7/5 |
| GameSalad | N/A |
| dk | N/A |
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Customer Service for Other Media and Entertainment Brands
In the Media and Entertainment industry, Valve's Customer Service score is rated right above The Walt Disney Company, and is preceded by Apple.
| COMPANY | Customer Service Score | |
|---|---|---|
| Apple | 4.2/5 |
| Valve | 4.1/5 |
| The Walt Disney Company | 4.1/5 |
| Nintendo | 4/5 |
| Netflix | 4/5 |
| Spotify | 4/5 |
| Rockstar Games | 3.7/5 |
| ROBLOX | 3.6/5 |
| 3.3/5 |
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Valve as an Employer
3.7/5
Valve has a 3.7/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
Valve scored a 61 for Net Promoter Score and a 29 for Employee Net Promoter Score. NPS gauges how likely a customer of Valve would recommend the brand to a friend. ENPS measures how likely Valve employees would recommend working at Valve to a friend.
Net Promoter Score
61
NPS Score
| 72% | Promoters |
|---|---|
| 17% | Passive |
| 11% | Detractors |
Employee Net Promoter Score
29
eNPS Score
| 62% | Promoters |
|---|---|
| 5% | Passive |
| 33% | Detractors |
Global Ranking Snapshot
Valve is ranked #391 in the Global Top 100 Brands. It ranks just behind NCR Corporation and just ahead of Micron Technology.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
389 |  | TransUnion |  | Chris Cartwright | Tech |
390 |  | NCR Corporation |  | Michael Hayford | Tech |
391 | | Valve | | Gabe Newell | Media and Entertainment |
392 |  | Micron Technology |  | Sanjay Mehrotra | Energy and Manufacturing |
393 |  | Razer |  | Min-Liang Tan | Consumer Goods |
394 |  | Walgreens |  | Rosalind Brewer | Retail |
395 |  | HD Supply |  | Joe DeAngelo | Retail |
Media and Entertainment Ranking Snapshot
Valve is ranked #46 in the Media and Entertainment Industry. It ranks just behind NerdWallet and just ahead of Care.com.
| RANK | COMPANY | Location | |
|---|---|---|---|
44 |  | Eventbrite | San Francisco, CA |
45 |  | NerdWallet | San Francisco, CA |
46 | | Valve | Bellevue, WA |
47 |  | Care.com | Waltham, MA |
48 |  | Forbes | New York City, NY |
49 |  | CNN | Atlanta, GA |
50 |  | Nickelodeon |
