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NCR Corporation is

Ranked

#115

Tech Brands

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NCR Corporation

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NCR Corporation

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NCR Corporation is ranked #115 in Tech Brands

About NCR Corporation's Brand

NCR Corporation’s brand is ranked #390 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of NCR Corporation. When compared to other organizations within the Tech industry, NCR Corporation is ranked #115. Among its major competitors, NCR Corporation is ranked in 3rd place for NPS while Wipro Limited is 1st, and Infosys is 2nd. Overall, NCR Corporation has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $4.47B

Brand at a Glance

77%

Customer Loyalty

3.5/5

Product Quality

3.4/5

Pricing

3.4/5

Customer Service

NCR Corporation Ranking

^#115 in Tech
^#3 / 4 of its competitors

NCR Corporation NPS

NCR Corporation's Net Promoter Score (NPS) is a 4 with 43% Promoters, 18% Passives, and 39% Detractors. Net Promoter Score tracks whether NCR Corporation's customers would recommend using the product based on a scale of -100 to 100.

NCR Corporation Overall NPS

NPS

43%	Promoters
18%	Passives
39%	Detractors

NCR Corporation NPS Trend

-100

-50

100

Summary	Date	Score
Oct 2023 9	Oct 2023	9
Dec 2023 7	Dec 2023	7
Jan 2024 7	Jan 2024	7
Feb 2024 7	Feb 2024	7
Mar 2024 6	Mar 2024	6
Apr 2024 4	Apr 2024	4
Jun 2024 4	Jun 2024	4
Jul 2024 6	Jul 2024	6
Nov 2024 4	Nov 2024	4
Feb 2025 4	Feb 2025	4
Jun 2025 4	Jun 2025	4
Oct 2025 4	Oct 2025	4

How Other Brands Compare

NCR Corporation is ranked third for NPS among its competitors. Wipro Limited and Infosys come in first and second, with Fiserv coming in at #4. Among those competitors, it is the lowest valued company behind Infosys.

	NCR Corporation	Fiserv	Infosys	Wipro Limited
Global Ranking	#390	#319	#502	#726
NPS	4	-12	15	28
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	Neutral	Neutral	Neutral
Valuation Updated every 24 hours for public companies	$4.47B	$74.66B	$80.98B	$16.33B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

NCR Corporation NPS by Gender

Male customers rated NCR Corporation's NPS 22 points higher than Female customers.

Male

-6

NCR Corporation's NPS was rated -6 by Male customers on Comparably.

44%

Promoters

Passives

50%

Detractors

Female

-28

NCR Corporation's NPS was rated -28 by Female customers on Comparably.

29%

Promoters

14%

Passives

57%

Detractors

NCR Corporation NPS by Ethnicity

NCR Corporation's NPS was rated the highest by Other customers, and the lowest by Caucasian customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -56	Caucasian	-56
Other 60	Other	60

NCR Corporation NPS by Age

NCR Corporation's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.

100

Summary

Age

Promoters

Passives

Detractors

26-30

67%

33%

31-35

60%

20%

36-40

33%

34%

33%

41-45

29%

71%

51-55

33%

67%

NCR Corporation NPS by Usage

NCR Corporation's NPS was rated the highest by customers who have used NCR Corporation's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 25	Less than 1 Year	25
1 to 2 Years 23	1 to 2 Years	23
2 to 5 Years -72	2 to 5 Years	-72
5 to 10 Years 50	5 to 10 Years	50

NCR Corporation NPS vs. Competitors

Compared to its competitors, NCR Corporation's NPS is rated right above Fiserv, and is preceded by Infosys.

COMPANY		NPS Score
	Wipro Limited	28
	Infosys	15
	NCR Corporation	4
	Fiserv	-12
	Comverge	-34

NCR Corporation NPS vs Companies in Tech

In the Tech industry, NCR Corporation's NPS is rated right below Peloton.

COMPANY		NPS Score
	Nintendo	55
	Spotify	49
	Apple	48
	Zoom Video Communications	44
	Netflix	43
	Google	42
	ROBLOX	38
	Peloton	31
	NCR Corporation	4

NCR Corporation Customer Reviews

Out of the 6 NCR Corporation customer reviews 2 were positive and 4 were constructive. NCR Corporation customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.

All Reviews

Positive Reviews

Constructive Reviews

NCR Corporation Customer Loyalty

77%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

77% of NCR Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

77%

23%

NCR Corporation Customer Loyalty Score by Gender

Male customers rated NCR Corporation's Customer Loyalty score 4% higher than Female customers.

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Male

78%

Yes

Female

74%

Yes

NCR Corporation Customer Loyalty Score by Ethnicity

NCR Corporation's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Other customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Other

NCR Corporation Customer Loyalty Score by Age

NCR Corporation's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.

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20%

40%

60%

80%

100%

Summary	Age	Score
26-30 10%	26-30	10%
31-35 82%	31-35	82%
36-40 100%	36-40	100%
41-45 87%	41-45	87%
51-55 70%	51-55	70%

NCR Corporation Customer Loyalty Score by Usage

NCR Corporation's Customer Loyalty score was rated the highest by customers who have used NCR Corporation's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	64%
1 to 2 Years	70%
2 to 5 Years	80%
5 to 10 Years	100%

NCR Corporation Customer Loyalty Score by Industry

NCR Corporation's Customer Loyalty score was rated 78% by Tech industry customers.

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Tech	78%

NCR Corporation Customer Loyalty vs. Competitors

Compared to its competitors, NCR Corporation's Customer Loyalty score is rated right above Fiserv, and is preceded by Infosys.

COMPANY		Customer Loyalty Score
	Wipro Limited	85%
	Infosys	82%
	NCR Corporation	77%
	Fiserv	76%
	Comverge	53%

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Customer Loyalty for Other Tech Brands

In the Tech industry, NCR Corporation's Customer Loyalty score is rated right below Peloton.

COMPANY		Customer Loyalty Score
	ROBLOX	89%
	Nintendo	89%
	Netflix	87%
	Google	87%
	Spotify	87%
	Apple	86%
	Zoom Video Communications	84%
	Peloton	82%
	NCR Corporation	77%

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NCR Corporation Product Quality

3.5/5

NCR Corporation has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.

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NCR Corporation Product Information

NCR Corporation serves markets in the United States. NCR Corporation supports iOS and Web devices and offers products for small, medium, and large sized businesses.

NCR Corporation’s product quality score is a 3.5 out of 5 as rated by its users and customers. Reviewers from the Retail industry rated NCR Corporation's product the highest. Reviewers from the Restaurants industry rated NCR Corporation the lowest at 2.8.

Website: http://www.ncr.com

Company Size: 10,000+ Employees

Industry

Tech

Ecommerce and Marketplaces

FinTech

Languages Supported

English

Product Type

Point of Sale (POS) Software

Quick Insights into NCR Corporation Product Quality

NCR Corporation's Product Quality score was rated highest by customers from the Retail industry, and rated lowest by customers ages 26-30.

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Ranked NCR Corporation Product Quality the Highest

Retail	4.7
5 to 10 Years	4.2
31-35	3.9

Ranked NCR Corporation Product Quality the Lowest

2 to 5 Years	2.5
Caucasian	2.4
26-30	2.1

NCR Corporation Product Quality Score by Gender

Female customers rated NCR Corporation's Product Quality score 0.9 stars higher than Male customers.

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Male

2.8/5

Female

3.7/5

NCR Corporation Product Quality Score by Ethnicity

NCR Corporation's Product Quality score was rated the highest by Other customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 2.4	Caucasian	2.4
Other 3.9	Other	3.9

NCR Corporation Product Quality Score by Age

NCR Corporation's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.

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Summary	Age	Score
26-30 2.1	26-30	2.1
31-35 3.9	31-35	3.9
36-40 3.5	36-40	3.5
41-45 3.3	41-45	3.3
51-55 3.5	51-55	3.5

NCR Corporation Product Quality Score by Usage

NCR Corporation's Product Quality score was rated the highest by customers who have used NCR Corporation's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	3.6
1 to 2 Years	3.9
2 to 5 Years	2.5
5 to 10 Years	4.2

NCR Corporation Product Quality Score by Industry

NCR Corporation's Product Quality score was rated the highest by Retail industry customers, and the lowest by Restaurants industry customers.

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Tech	3
Restaurants	2.8
Retail	4.7
Sports & Entertainment	3

NCR Corporation Product Quality vs. Competitors

Compared to its competitors, NCR Corporation's Product Quality score is rated right above Fiserv, and is preceded by Infosys.

COMPANY		Product Quality Score
	Wipro Limited	3.9/5
	Infosys	3.7/5
	NCR Corporation	3.5/5
	Fiserv	3.3/5
	Comverge	1.5/5

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Product Quality for Other Tech Brands

In the Tech industry, NCR Corporation's Product Quality score is rated right below ROBLOX.

COMPANY		Product Quality Score
	Nintendo	4.4/5
	Apple	4.3/5
	Zoom Video Communications	4.3/5
	Netflix	4.2/5
	Spotify	4.2/5
	Google	4.1/5
	Peloton	4/5
	ROBLOX	4/5
	NCR Corporation	3.5/5

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NCR Corporation Pricing

NCR Corporation ROI & Value For Money

3.4/5

NCR Corporation has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.

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NCR Corporation Pricing Plans

NCR Corporation has a pricing structure that accommodates small, medium, and large businesses.

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.

Who Uses NCR Corporation?

Small Businesses

Medium Businesses

Large Enterprises

Quick Insights into NCR Corporation ROI

NCR Corporation's ROI score was rated highest by Other customers, and rated lowest by customers who have used NCR Corporation's products/services for 2 to 5 Years.

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Ranked NCR Corporation ROI the Highest

Other	4.2
1 to 2 Years	4.1
31-35	3.7

Ranked NCR Corporation ROI the Lowest

51-55	2.6
Caucasian	2.3
2 to 5 Years	2

NCR Corporation ROI Score by Gender

Male customers rated NCR Corporation's ROI score 0.2 stars higher than Female customers.

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Male

3.1/5

Female

2.9/5

NCR Corporation ROI Score by Ethnicity

NCR Corporation's ROI score was rated the highest by Other customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 2.3	Caucasian	2.3
Other 4.2	Other	4.2

NCR Corporation ROI Score by Age

NCR Corporation's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.

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Summary	Age	Score
26-30 3.5	26-30	3.5
31-35 3.7	31-35	3.7
36-40 3.1	36-40	3.1
41-45 3	41-45	3
51-55 2.6	51-55	2.6

NCR Corporation ROI Score by Usage

NCR Corporation's ROI score was rated the highest by customers who have used NCR Corporation's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	3.5
1 to 2 Years	4.1
2 to 5 Years	2
5 to 10 Years	4

NCR Corporation ROI Score by Industry

NCR Corporation's ROI score was rated 3 stars by Tech industry customers.

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Tech	3

NCR Corporation Pricing vs. Competitors

Compared to its competitors, NCR Corporation's ROI score is rated right above Fiserv, and is preceded by Infosys.

COMPANY		Pricing Score
	Wipro Limited	3.8/5
	Infosys	3.7/5
	NCR Corporation	3.4/5
	Fiserv	2.9/5
	Comverge	2.7/5

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ROI for Other Tech Brands

In the Tech industry, NCR Corporation's ROI score is rated right below ROBLOX.

COMPANY		Pricing Score
	Zoom Video Communications	4.1/5
	Google	4/5
	Spotify	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Apple	4/5
	ROBLOX	3.8/5
	NCR Corporation	3.4/5

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NCR Corporation Customer Satisfaction (CSAT)

NCR Corporation Customer Satisfaction (CSAT) Score

54 / 100

NCR Corporation has an overall Customer Satisfaction score of 54 rated by its users and customers.

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Very Satisfied	25%
Satisfied	29%
Neither Satisfied nor Dissatisfied	20%
Dissatisfied	14%
Very Dissatisfied	12%

Very Satisfied

25%

Satisfied

29%

Neither Satisfied nor Dissatisfied

20%

Dissatisfied

14%

Very Dissatisfied

12%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into NCR Corporation Customer Satisfaction

NCR Corporation's Customer Satisfaction score was rated highest by Other customers, and rated lowest by customers ages 26-30.

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Ranked NCR Corporation Customer Satisfaction the Highest

Other	80%
31-35	75%
Less than 1 Year	75%

Ranked NCR Corporation Customer Satisfaction the Lowest

Caucasian	22%
2 to 5 Years	13%
26-30	0%

NCR Corporation Customer Satisfaction Score by Gender

Male customers rated NCR Corporation's Customer Satisfaction score 5 points higher than Female customers.

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39 / 100

Male

	Very Satisfied	31%
	Satisfied	8%
	Neither Satisfied nor Dissatisfied	23%
	Dissatisfied	23%
	Very Dissatisfied	15%

34 / 100

Female

	Very Satisfied	0%
	Satisfied	34%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	33%
	Very Dissatisfied	33%

NCR Corporation Customer Satisfaction Score by Ethnicity

Caucasian
22%
Other
80%

CSAT according to Caucasian

NCR Corporation's Customer Satisfaction (CSAT) score was rated 22% according to Caucasian users and customers.

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22 / 100

Very Satisfied	22%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	45%
Very Dissatisfied	33%

Very Satisfied

22%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

45%

Very Dissatisfied

33%

CSAT according to Other

NCR Corporation's Customer Satisfaction (CSAT) score was rated 80% according to Other users and customers.

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80 / 100

Very Satisfied	20%
Satisfied	60%
Neither Satisfied nor Dissatisfied	20%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

20%

Satisfied

60%

Neither Satisfied nor Dissatisfied

20%

Dissatisfied

Very Dissatisfied

NCR Corporation Customer Satisfaction Score by Age

NCR Corporation's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.

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100

Breakdown

Age

Score

26-30

31-35

75%

41-45

33%

NCR Corporation Customer Satisfaction Score by Usage

NCR Corporation's Customer Satisfaction score was rated the highest by customers who have used NCR Corporation's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	75
1 to 2 Years	40
2 to 5 Years	13

NCR Corporation Customer Satisfaction Score by Industry

NCR Corporation's Customer Satisfaction score was rated 43 points by Tech industry customers.

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Tech	43

NCR Corporation Customer Satisfaction vs. Competitors

Compared to its competitors, NCR Corporation's Customer Satisfaction score is rated right above Fiserv, and is preceded by Infosys.

COMPANY		Customer Satisfaction (CSAT) Score
	Wipro Limited	83%
	Infosys	77%
	NCR Corporation	54%
	Fiserv	48%
	Comverge	0%

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Customer Satisfaction for Other Tech Brands

In the Tech industry, NCR Corporation's Customer Satisfaction score is rated right below Peloton.

COMPANY		Customer Satisfaction (CSAT) Score
	Nintendo	88%
	Netflix	85%
	Apple	85%
	Spotify	85%
	Google	81%
	Zoom Video Communications	74%
	ROBLOX	73%
	Peloton	64%
	NCR Corporation	54%

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NCR Corporation Customer Service

3.4/5

NCR Corporation has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.

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About NCR Corporation's Customer Service

Address

864 Spring Street, Atlanta, GA 30308

Website

http://www.ncr.com

Phone Number

(800) 225-5627

NCR Corporation's Social Links

linkedin.com/company/ncr-corporation

Quick Insights into NCR Corporation Customer Service

NCR Corporation's Customer Service score was rated highest by Other customers, and rated lowest by Caucasian customers.

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Ranked NCR Corporation Customer Service the Highest

Other	4.1
5 to 10 Years	3.9
31-35	3.8

Ranked NCR Corporation Customer Service the Lowest

51-55	2.5
2 to 5 Years	2.3
Caucasian	2.2

NCR Corporation Customer Service Score by Gender

Female customers rated NCR Corporation's Customer Service score 0.3 stars higher than Male customers.

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Male

2.9/5

Female

3.2/5

NCR Corporation Customer Service Score by Ethnicity

NCR Corporation's Customer Service score was rated the highest by Other customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of NCR Corporation.

100

Summary	Ethnicity	Customer Service Score
Caucasian 2.2	Caucasian	2.2
Other 4.1	Other	4.1

NCR Corporation Customer Service Score by Age

NCR Corporation's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.

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100

Summary	Age	Customer Service Score
26-30 3.3	26-30	3.3
31-35 3.8	31-35	3.8
36-40 3.1	36-40	3.1
41-45 3.1	41-45	3.1
51-55 2.5	51-55	2.5

NCR Corporation Customer Service Score by Usage

NCR Corporation's Customer Service score was rated the highest by customers who have used NCR Corporation's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	3.4
1 to 2 Years	3.6
2 to 5 Years	2.3
5 to 10 Years	3.9

NCR Corporation Customer Service Score by Industry

NCR Corporation's Customer Service score was rated 2.7 stars by Tech industry customers.

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Tech	2.7

NCR Corporation Customer Service vs. Competitors

Compared to its competitors, NCR Corporation's Customer Service score is rated right above Fiserv, and is preceded by Infosys.

COMPANY		Customer Service Score
	Wipro Limited	4/5
	Infosys	3.8/5
	NCR Corporation	3.4/5
	Fiserv	3.1/5
	Comverge	1.5/5

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Customer Service for Other Tech Brands

In the Tech industry, NCR Corporation's Customer Service score is rated right below ROBLOX.

COMPANY		Customer Service Score
	Apple	4.2/5
	Google	4/5
	Zoom Video Communications	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Spotify	4/5
	ROBLOX	3.6/5
	NCR Corporation	3.4/5

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NCR Corporation as an Employer

3.0/5

NCR Corporation has a 3.0/5 stars for its overall company culture rated by their employees

bottom

40%

CEO of NCR Corporation

Michael Hayford

In the Bottom 40% of Similar Sized Companies on Comparably.

Consumer vs. Employees

NCR Corporation scored a 4 for Net Promoter Score and a -13 for Employee Net Promoter Score. NPS gauges how likely a customer of NCR Corporation would recommend the brand to a friend. ENPS measures how likely NCR Corporation employees would recommend working at NCR Corporation to a friend.

Net Promoter Score

NPS Score

43%	Promoters
18%	Passive
39%	Detractors

Employee Net Promoter Score

-13

eNPS Score

34%	Promoters
19%	Passive
47%	Detractors

Global Ranking Snapshot

NCR Corporation is ranked #390 in the Global Top 100 Brands. It ranks just behind TransUnion and just ahead of Valve.

RANK			INDUSTRY
388	Biogen	Michel Vounatsos	Health and Wellness
389	TransUnion	Chris Cartwright	Tech
390	NCR Corporation	Michael Hayford	Tech
391	Valve	Gabe Newell	Media and Entertainment
392	Micron Technology	Sanjay Mehrotra	Energy and Manufacturing
393	Razer	Min-Liang Tan	Consumer Goods
394	Walgreens	Rosalind Brewer	Retail

Tech Ranking Snapshot

NCR Corporation is ranked #115 in the Tech Industry. It ranks just behind TransUnion and just ahead of Valve.

RANK		Location
113	Bechtel
114	TransUnion	Chicago, IL
115	NCR Corporation	Atlanta, GA
116	Valve	Bellevue, WA
117	Micron Technology	Boise, ID
118	HD Supply	Atlanta, GA
119	EPAM Systems	Newtown, PA