31
NPS
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Bechtel is ranked #113 in Tech Brands
Bechtel is ranked #113 in Tech Brands
About Bechtel's Brand
Bechtel’s brand is ranked #385 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Bechtel. When compared to other organizations within the Tech industry, Bechtel is ranked #113. Among its major competitors, Bechtel is ranked in 4th place for NPS while Koch Industries is 1st, and Kiewit Corporation is 2nd. Overall, Bechtel has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $8.44B
Brand at a Glance
83%
Customer Loyalty
4.1/5
Product Quality
3.9/5
Pricing
4/5
Customer Service
Bechtel Ranking
- #385 in Global Best Brands
- #113 in Tech
- #3 / 4 of its competitors
Bechtel NPS
Bechtel's Net Promoter Score (NPS) is a 31 with 57% Promoters, 17% Passives, and 26% Detractors. Net Promoter Score tracks whether Bechtel's customers would recommend using the product based on a scale of -100 to 100.
Bechtel Overall NPS
| 57% | Promoters |
|---|---|
| 17% | Passives |
| 26% | Detractors |
Bechtel NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2024 33 | Mar 2024 | 33 |
Apr 2024 33 | Apr 2024 | 33 |
May 2024 31 | May 2024 | 31 |
Jun 2024 32 | Jun 2024 | 32 |
Dec 2024 34 | Dec 2024 | 34 |
Jan 2025 34 | Jan 2025 | 34 |
Feb 2025 33 | Feb 2025 | 33 |
Mar 2025 34 | Mar 2025 | 34 |
Apr 2025 32 | Apr 2025 | 32 |
Jun 2025 32 | Jun 2025 | 32 |
Nov 2025 32 | Nov 2025 | 32 |
Dec 2025 31 | Dec 2025 | 31 |
How Other Brands Compare
Bechtel is ranked third for NPS among its competitors. Koch Industries and Kiewit Corporation come in first and second, with Fluor Corporation coming in at #4. Among those competitors, it is the third most valued company.
 Bechtel |  Koch Industries |  Kiewit Corporation |  Fluor Corporation | |
| Global Ranking | #385 | #654 | #783 | #937 |
| NPS | 31 | 42 | 40 | 10 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | $8.44B | - | - | $4.24B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bechtel NPS by Gender
Female customers rated Bechtel's NPS 11 points higher than Male customers.
Male
23
Bechtel's NPS was rated 23 by Male customers on Comparably.
56%
Promoters
11%
Passives
33%
Detractors
Female
34
Bechtel's NPS was rated 34 by Female customers on Comparably.
67%
Promoters
0%
Passives
33%
Detractors
Bechtel NPS by Ethnicity
Bechtel's NPS was rated the highest by Native American customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 14 | Asian or Pacific Islander | 14 |
Native American 75 | Native American | 75 |
Other -66 | Other | -66 |
Bechtel NPS by Age
Bechtel's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 41-45.
Bechtel NPS by Usage
Bechtel's NPS was rated the highest by customers who have used Bechtel's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 0 | Less than 1 Year | 0 |
1 to 2 Years 28 | 1 to 2 Years | 28 |
2 to 5 Years 0 | 2 to 5 Years | 0 |
5 to 10 Years 33 | 5 to 10 Years | 33 |
Over 10 Years 50 | Over 10 Years | 50 |
Bechtel NPS vs. Competitors
Compared to its competitors, Bechtel's NPS is rated right above KBR, and is preceded by BWX Technologies, Inc..
| COMPANY | NPS Score | |
|---|---|---|
| Koch Industries | 42 |
| Kiewit Corporation | 40 |
 | BWX Technologies, Inc. | 36 |
| Bechtel | 31 |
 | KBR | 25 |
 | Marathon Oil Corporation | 25 |
| Fluor Corporation | 10 |
 | NAES | N/A |
Bechtel Customer Reviews
Out of the 4 Bechtel customer reviews 3 were positive and 1 was constructive. Bechtel customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Bechtel Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Bechtel users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Bechtel Customer Loyalty Score by Gender
Female customers rated Bechtel's Customer Loyalty score 15% higher than Male customers.
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Male
70%
Yes
Female
85%
Yes
Bechtel Customer Loyalty Score by Ethnicity
Bechtel's Customer Loyalty score was rated the highest by Native American customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Bechtel.
49
out of 100
Asian or Pacific Islander
100
out of 100
Native American
70
out of 100
Other
Bechtel Customer Loyalty Score by Age
Bechtel's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 78% | 18-25 | 78% |
26-30 70% | 26-30 | 70% |
31-35 78% | 31-35 | 78% |
36-40 70% | 36-40 | 70% |
41-45 78% | 41-45 | 78% |
Bechtel Customer Loyalty Score by Usage
Bechtel's Customer Loyalty score was rated the highest by customers who have used Bechtel's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
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Bechtel Customer Loyalty Score by Industry
Bechtel's Customer Loyalty score was rated the highest by Consulting industry customers, and the lowest by Tech industry customers.
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Bechtel Customer Loyalty vs. Competitors
Compared to its competitors, Bechtel's Customer Loyalty score is rated right above Kiewit Corporation, and is preceded by Koch Industries.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Marathon Oil Corporation | 100% |
| Koch Industries | 85% |
| Bechtel | 83% |
| Kiewit Corporation | 80% |
| BWX Technologies, Inc. | 78% |
| Fluor Corporation | 77% |
| KBR | 74% |
| NAES | N/A |
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Customer Loyalty for Other Tech Brands
In the Tech industry, Bechtel's Customer Loyalty score is rated right above Peloton, and is preceded by Zoom Video Communications.
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Bechtel Product Quality
4.1/5
Bechtel has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Bechtel Product Information
Bechtel’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Consulting industry rated Bechtel's product the highest. Reviewers from the Tech industry rated Bechtel the lowest at 3.2.
- Website
- https://www.bechtel.com/
- Company Size
- 10,000+ Employees
Industry
Tech
Quick Insights into Bechtel Product Quality
Bechtel's Product Quality score was rated highest by customers from the Consulting industry, and rated lowest by customers from the Tech industry.
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Ranked Bechtel Product Quality the Highest
Ranked Bechtel Product Quality the Lowest
Bechtel Product Quality Score by Gender
Female customers rated Bechtel's Product Quality score 0.8 stars higher than Male customers.
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Male
3.8/5
Female
4.6/5
Bechtel Product Quality Score by Ethnicity
Bechtel's Product Quality score was rated the highest by Native American customers, and the lowest by Other customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Native American 4.7 | Native American | 4.7 |
Other 3.6 | Other | 3.6 |
Bechtel Product Quality Score by Age
Bechtel's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 18-25.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.2 | 18-25 | 3.2 |
26-30 4.1 | 26-30 | 4.1 |
31-35 4.7 | 31-35 | 4.7 |
36-40 3.5 | 36-40 | 3.5 |
41-45 3.9 | 41-45 | 3.9 |
Bechtel Product Quality Score by Usage
Bechtel's Product Quality score was rated the highest by customers who have used Bechtel's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Bechtel Product Quality Score by Industry
Bechtel's Product Quality score was rated the highest by Consulting industry customers, and the lowest by Tech industry customers.
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Bechtel Product Quality vs. Competitors
Compared to its competitors, Bechtel's Product Quality score is rated right above Kiewit Corporation, and is preceded by Koch Industries.
| COMPANY | Product Quality Score | |
|---|---|---|
| Marathon Oil Corporation | 4.5/5 |
| Koch Industries | 4.2/5 |
| Bechtel | 4.1/5 |
| Kiewit Corporation | 4/5 |
| BWX Technologies, Inc. | 3.9/5 |
| KBR | 3.8/5 |
| Fluor Corporation | 3.8/5 |
| NAES | N/A |
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Product Quality for Other Tech Brands
In the Tech industry, Bechtel's Product Quality score is rated right above Google, and is preceded by Spotify.
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Bechtel Pricing
Bechtel ROI & Value For Money
3.9/5
Bechtel has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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Bechtel Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Consulting industry. The users from the Construction industry think that they had the lowest ROI from Bechtel.
Quick Insights into Bechtel ROI
Bechtel's ROI score was rated highest by customers from the Consulting industry, and rated lowest by Other customers.
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Ranked Bechtel ROI the Highest
Ranked Bechtel ROI the Lowest
Bechtel ROI Score by Gender
Female customers rated Bechtel's ROI score 0.7 stars higher than Male customers.
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Male
3.4/5
Female
4.1/5
Bechtel ROI Score by Ethnicity
Bechtel's ROI score was rated the highest by Native American customers, and the lowest by Other customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 3.8 | Asian or Pacific Islander | 3.8 |
Native American 4.7 | Native American | 4.7 |
Other 2.4 | Other | 2.4 |
Bechtel ROI Score by Age
Bechtel's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.1 | 18-25 | 3.1 |
26-30 4.3 | 26-30 | 4.3 |
31-35 3.2 | 31-35 | 3.2 |
36-40 3.5 | 36-40 | 3.5 |
41-45 3.5 | 41-45 | 3.5 |
Bechtel ROI Score by Usage
Bechtel's ROI score was rated the highest by customers who have used Bechtel's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Bechtel ROI Score by Industry
Bechtel's ROI score was rated the highest by Consulting industry customers, and the lowest by Construction industry customers.
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Bechtel Pricing vs. Competitors
Compared to its competitors, Bechtel's ROI score is rated right above BWX Technologies, Inc., and is preceded by Kiewit Corporation.
| COMPANY | Pricing Score | |
|---|---|---|
| Marathon Oil Corporation | 4.2/5 |
| Koch Industries | 4.1/5 |
| Kiewit Corporation | 4.1/5 |
| Bechtel | 3.9/5 |
| BWX Technologies, Inc. | 3.9/5 |
| KBR | 3.6/5 |
| Fluor Corporation | 3.6/5 |
| NAES | N/A |
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ROI for Other Tech Brands
In the Tech industry, Bechtel's ROI score is rated right above ROBLOX, and is preceded by Apple.
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Bechtel Customer Satisfaction (CSAT)
Bechtel Customer Satisfaction (CSAT) Score
75 / 100
Bechtel has an overall Customer Satisfaction score of 75 rated by its users and customers.
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Very Satisfied
45%
Satisfied
30%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
2%
Very Dissatisfied
6%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Bechtel Customer Satisfaction
Bechtel's Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by customers who have used Bechtel's products/services for Less than 1 Year.
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Ranked Bechtel Customer Satisfaction the Highest
Ranked Bechtel Customer Satisfaction the Lowest
Bechtel Customer Satisfaction Score by Gender
Female customers rated Bechtel's Customer Satisfaction score 22 points higher than Male customers.
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62 / 100
MaleVery Satisfied | 31% | |
|---|---|---|
Satisfied | 31% | |
Neither Satisfied nor Dissatisfied | 19% | |
Dissatisfied | 6% | |
Very Dissatisfied | 13% |
84 / 100
FemaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 17% | |
Neither Satisfied nor Dissatisfied | 16% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Bechtel Customer Satisfaction Score by Ethnicity
CSAT according to Asian or Pacific Islander
Bechtel's Customer Satisfaction (CSAT) score was rated 43% according to Asian or Pacific Islander users and customers.
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43 / 100
Very Satisfied
29%
Satisfied
14%
Neither Satisfied nor Dissatisfied
43%
Dissatisfied
14%
Very Dissatisfied
0%
CSAT according to Native American
Bechtel's Customer Satisfaction (CSAT) score was rated 100% according to Native American users and customers.
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100 / 100
Very Satisfied
25%
Satisfied
75%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
Bechtel's Customer Satisfaction (CSAT) score was rated 67% according to Other users and customers.
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67 / 100
Very Satisfied
50%
Satisfied
17%
Neither Satisfied nor Dissatisfied
16%
Dissatisfied
0%
Very Dissatisfied
17%
Bechtel Customer Satisfaction Score by Age
Bechtel's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 18-25.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 34% | |||||||||||||||
| 26-30 | 67% | |||||||||||||||
| 31-35 | 100% | |||||||||||||||
| 36-40 | 67% | |||||||||||||||
| 41-45 | 67% |
Bechtel Customer Satisfaction Score by Usage
Bechtel's Customer Satisfaction score was rated the highest by customers who have used Bechtel's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Bechtel Customer Satisfaction Score by Industry
Bechtel's Customer Satisfaction score was rated the highest by Construction industry customers, and the lowest by Tech industry customers.
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}Bechtel Customer Satisfaction vs. Competitors
Compared to its competitors, Bechtel's Customer Satisfaction score is rated right above KBR, and is preceded by Fluor Corporation.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Marathon Oil Corporation | 100% |
| Koch Industries | 79% |
| Kiewit Corporation | 78% |
| BWX Technologies, Inc. | 77% |
| Fluor Corporation | 76% |
| Bechtel | 75% |
| KBR | 75% |
| NAES | 0% |
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Customer Satisfaction for Other Tech Brands
In the Tech industry, Bechtel's Customer Satisfaction score is rated right above Zoom Video Communications, and is preceded by Google.
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Bechtel Customer Service
4/5
Bechtel has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Bechtel's Customer Service
Website
https://www.bechtel.com/
Quick Insights into Bechtel Customer Service
Bechtel's Customer Service score was rated highest by Native American customers, and rated lowest by Other customers.
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Ranked Bechtel Customer Service the Highest
Ranked Bechtel Customer Service the Lowest
Bechtel Customer Service Score by Gender
Female customers rated Bechtel's Customer Service score 0.6 stars higher than Male customers.
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Male
3.5/5
Female
4.1/5
Bechtel Customer Service Score by Ethnicity
Bechtel's Customer Service score was rated the highest by Native American customers, and the lowest by Other customers.
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0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Asian or Pacific Islander 3.8 | Asian or Pacific Islander | 3.8 |
Native American 4.7 | Native American | 4.7 |
Other 2.6 | Other | 2.6 |
Bechtel Customer Service Score by Age
Bechtel's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.1 | 18-25 | 3.1 |
26-30 4.3 | 26-30 | 4.3 |
31-35 3.2 | 31-35 | 3.2 |
36-40 3.5 | 36-40 | 3.5 |
41-45 3.5 | 41-45 | 3.5 |
Bechtel Customer Service Score by Usage
Bechtel's Customer Service score was rated the highest by customers who have used Bechtel's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Bechtel Customer Service Score by Industry
Bechtel's Customer Service score was rated the highest by Consulting industry customers, and the lowest by Construction industry customers.
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Bechtel Customer Service vs. Competitors
Compared to its competitors, Bechtel's Customer Service score is rated right above BWX Technologies, Inc., and is preceded by Kiewit Corporation.
| COMPANY | Customer Service Score | |
|---|---|---|
| Marathon Oil Corporation | 4.2/5 |
| Koch Industries | 4.2/5 |
| Kiewit Corporation | 4/5 |
| Bechtel | 4/5 |
| BWX Technologies, Inc. | 4/5 |
| Fluor Corporation | 3.8/5 |
| KBR | 3.7/5 |
| NAES | N/A |
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Customer Service for Other Tech Brands
In the Tech industry, Bechtel's Customer Service score is rated right above Google, and is preceded by Apple.
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Bechtel as an Employer
4.3/5
Bechtel has a 4.3/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Bechtel scored a 31 for Net Promoter Score and a 27 for Employee Net Promoter Score. NPS gauges how likely a customer of Bechtel would recommend the brand to a friend. ENPS measures how likely Bechtel employees would recommend working at Bechtel to a friend.
Net Promoter Score
31
NPS Score
| 57% | Promoters |
|---|---|
| 17% | Passive |
| 26% | Detractors |
Employee Net Promoter Score
27
eNPS Score
| 51% | Promoters |
|---|---|
| 25% | Passive |
| 24% | Detractors |
Global Ranking Snapshot
Bechtel is ranked #385 in the Global Top 100 Brands. It ranks just behind Athleta and just ahead of Barrick Gold Corporation.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
383 |  | Eastman Kodak |  | Jeff Clarke | Tech |
384 |  | Athleta |  | Maggie Gauger | Fashion and Beauty |
385 | | Bechtel | | Brendan Bechtel | Tech |
386 |  | Barrick Gold Corporation |  | Mark Bristow | Energy and Manufacturing |
387 |  | Tupperware Brands |  | Rick Goings | Consumer Goods |
388 |  | Biogen |  | Michel Vounatsos | Health and Wellness |
389 |  | TransUnion |  | Chris Cartwright | Tech |
Tech Ranking Snapshot
Bechtel is ranked #113 in the Tech Industry. It ranks just behind Eastman Kodak and just ahead of TransUnion.
| RANK | COMPANY | Location | |
|---|---|---|---|
111 |  | NerdWallet | San Francisco, CA |
112 | | Eastman Kodak | |
113 | | Bechtel | |
114 | | TransUnion | Chicago, IL |
115 |  | NCR Corporation | Atlanta, GA |
116 |  | Valve | Bellevue, WA |
117 |  | Micron Technology | Boise, ID |
