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Intel Corporation is

Ranked

#31

Tech Brands

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Intel Corporation

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Intel Corporation

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Intel Corporation is ranked #31 in Tech Brands

About Intel Corporation's Brand

Intel designs, manufactures, and sells integrated digital technology platforms worldwide. Intel Corporation’s brand is ranked #110 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Intel Corporation. When compared to other organizations within the Tech industry, Intel Corporation is ranked #31. Among its major competitors, Intel Corporation is ranked in 4th place for NPS while NVIDIA is 1st, and AMD is 2nd.Their current market cap is $256.01B

Brand at a Glance

78%

Customer Loyalty

4/5

Product Quality

3.9/5

Pricing

3.9/5

Customer Service

Intel Corporation CMO

Karen Walker

Intel Corporation Ranking

^#31 in Tech
^#3 / 4 of its competitors

Intel Corporation NPS

Intel Corporation's Net Promoter Score (NPS) is a 27 with 54% Promoters, 19% Passives, and 27% Detractors. Net Promoter Score tracks whether Intel Corporation's customers would recommend using the product based on a scale of -100 to 100.

Intel Corporation Overall NPS

NPS

54%	Promoters
19%	Passives
27%	Detractors

Intel Corporation NPS Trend

-100

-50

100

Summary	Date	Score
Aug 2024 29	Aug 2024	29
Sep 2024 29	Sep 2024	29
Oct 2024 27	Oct 2024	27
Nov 2024 27	Nov 2024	27
Dec 2024 27	Dec 2024	27
Jan 2025 27	Jan 2025	27
Feb 2025 27	Feb 2025	27
Apr 2025 27	Apr 2025	27
Jun 2025 27	Jun 2025	27
Jul 2025 27	Jul 2025	27
Sep 2025 27	Sep 2025	27
Oct 2025 27	Oct 2025	27

How Other Brands Compare

Intel Corporation is ranked third for NPS among its competitors. NVIDIA and AMD come in first and second, with IBM coming in at #4. Among those competitors, it is the second most valued company behind NVIDIA.

	Intel Corporation	NVIDIA	AMD	IBM
Global Ranking	#110	#34	#53	#106
NPS	27	47	44	26
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	Neutral	Neutral
Valuation Updated every 24 hours for public companies	$256.01B	$369.58B	$98.91B	$119.05B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Intel Corporation NPS by Gender

Female customers rated Intel Corporation's NPS 13 points higher than Male customers.

Male

Intel Corporation's NPS was rated 33 by Male customers on Comparably.

55%

Promoters

23%

Passives

22%

Detractors

Female

Intel Corporation's NPS was rated 46 by Female customers on Comparably.

66%

Promoters

14%

Passives

20%

Detractors

Intel Corporation NPS by Ethnicity

Intel Corporation's NPS was rated the highest by Other customers, and the lowest by Native American customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 30	Caucasian	30
Hispanic or Latino 66	Hispanic or Latino	66
African American/Black 11	African American/Black	11
Asian or Pacific Islander 44	Asian or Pacific Islander	44
Native American -34	Native American	-34
Other 68	Other	68

Intel Corporation NPS by Age

Intel Corporation's NPS was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.

100

Summary

Age

Promoters

Passives

Detractors

18-25

60%

18%

22%

26-30

50%

20%

30%

31-35

68%

16%

36-40

52%

24%

41-45

57%

14%

29%

46-50

70%

10%

20%

51-55

62%

38%

56-60

50%

33%

17%

66+

60%

40%

Intel Corporation NPS by Usage

Intel Corporation's NPS was rated the highest by customers who have used Intel Corporation's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 31	Less than 1 Year	31
1 to 2 Years 62	1 to 2 Years	62
2 to 5 Years 57	2 to 5 Years	57
5 to 10 Years 10	5 to 10 Years	10
Over 10 Years 31	Over 10 Years	31

Intel Corporation NPS vs. Competitors

Compared to its competitors, Intel Corporation's NPS is rated right above IBM, and is preceded by Qualcomm.

COMPANY		NPS Score
	NVIDIA	47
	AMD	44
	Qualcomm	32
	Intel Corporation	27
	IBM	26
	Symantec	15

Intel Corporation NPS vs Companies in Tech

In the Tech industry, Intel Corporation's NPS is rated right below Peloton.

COMPANY		NPS Score
	Nintendo	55
	Spotify	49
	Apple	48
	Zoom Video Communications	44
	Netflix	43
	Google	42
	ROBLOX	38
	Peloton	31
	Intel Corporation	27

Intel Corporation Customer Reviews

Out of the 20 Intel Corporation customer reviews 17 were positive and 3 were constructive. Intel Corporation customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Intel Corporation Customer Loyalty

78%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

78% of Intel Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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78%

22%

Intel Corporation Customer Loyalty Score by Gender

Female customers rated Intel Corporation's Customer Loyalty score 4% higher than Male customers.

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Male

80%

Yes

Female

84%

Yes

Intel Corporation Customer Loyalty Score by Ethnicity

Intel Corporation's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Native American

out of 100

Other

Intel Corporation Customer Loyalty Score by Age

Intel Corporation's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Intel Corporation.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 80%	18-25	80%
26-30 78%	26-30	78%
31-35 81%	31-35	81%
36-40 74%	36-40	74%
41-45 100%	41-45	100%
46-50 82%	46-50	82%
51-55 100%	51-55	100%
56-60 70%	56-60	70%
66+ 28%	66+	28%

Intel Corporation Customer Loyalty Score by Usage

Intel Corporation's Customer Loyalty score was rated the highest by customers who have used Intel Corporation's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	69%
1 to 2 Years	79%
2 to 5 Years	88%
5 to 10 Years	80%
Over 10 Years	80%

Intel Corporation Customer Loyalty Score by Industry

Intel Corporation's Customer Loyalty score was rated the highest by Banking and Financial Services industry customers, and the lowest by Fashion and Beauty industry customers.

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Tech	84%
Accounting	61%
Fashion and Beauty	40%
Architecture and Planning	60%
Arts and Entertainment	40%
Banking and Financial Services	100%
Business and Consumer Services	100%
Computer Hardware	82%
Education	55%
Healthcare, Hospitals and Medicine	100%
Manufacturing and Machinery	100%
Marketing, Advertising and Research	100%
Mechanical, Civil or Industrial Engineering	100%
Semiconductors	100%

Intel Corporation Customer Loyalty vs. Competitors

Compared to its competitors, Intel Corporation's Customer Loyalty score is rated right above Symantec, and is preceded by IBM.

COMPANY		Customer Loyalty Score
	NVIDIA	83%
	AMD	79%
	Qualcomm	79%
	IBM	79%
	Intel Corporation	78%
	Symantec	68%

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Customer Loyalty for Other Tech Brands

In the Tech industry, Intel Corporation's Customer Loyalty score is rated right below Peloton.

COMPANY		Customer Loyalty Score
	ROBLOX	89%
	Nintendo	89%
	Netflix	87%
	Google	87%
	Spotify	87%
	Apple	86%
	Zoom Video Communications	84%
	Peloton	82%
	Intel Corporation	78%

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Intel Corporation Product Quality

4/5

Intel Corporation has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

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Intel Corporation Product Information

Intel Corporation’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Marketing, Advertising and Research industry rated Intel Corporation's product the highest. Reviewers from the Mechanical, Civil or Industrial Engineering industry rated Intel Corporation the lowest at 4.3.

Website: http://www.intel.com/

Company Size: 10,000+ Employees

Industry

Tech

AI, Big Data and Analytics

Big Data

Quick Insights into Intel Corporation Product Quality

Intel Corporation's Product Quality score was rated highest by customers from the Marketing, Advertising and Research industry, and rated lowest by Native American customers.

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Ranked Intel Corporation Product Quality the Highest

Marketing, Advertising and Research	5
41-45	4.8
1 to 2 Years	4.4

Ranked Intel Corporation Product Quality the Lowest

Fashion and Beauty	3.1
66+	2.5
Native American	2

Intel Corporation Product Quality Score by Gender

Intel Corporation's Product Quality score was rated 4.1 by both Female and Male customers on Comparably.

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Male

4.1/5

Female

4.1/5

Intel Corporation Product Quality Score by Ethnicity

Intel Corporation's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Native American customers.

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Summary	Ethnicity	Score
Caucasian 4	Caucasian	4
Hispanic or Latino 4.4	Hispanic or Latino	4.4
African American/Black 4	African American/Black	4
Asian or Pacific Islander 4.4	Asian or Pacific Islander	4.4
Native American 2	Native American	2
Other 4.3	Other	4.3

Intel Corporation Product Quality Score by Age

Intel Corporation's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.

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Summary	Age	Score
18-25 4.1	18-25	4.1
26-30 4	26-30	4
31-35 4.3	31-35	4.3
36-40 4	36-40	4
41-45 4.8	41-45	4.8
46-50 4.4	46-50	4.4
51-55 4.6	51-55	4.6
56-60 4.1	56-60	4.1
66+ 2.5	66+	2.5

Intel Corporation Product Quality Score by Usage

Intel Corporation's Product Quality score was rated the highest by customers who have used Intel Corporation's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	4
1 to 2 Years	4.4
2 to 5 Years	4.4
5 to 10 Years	4.1
Over 10 Years	4

Intel Corporation Product Quality Score by Industry

Intel Corporation's Product Quality score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Fashion and Beauty industry customers.

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Tech	4.2
Accounting	3.5
Fashion and Beauty	3.1
Architecture and Planning	3.6
Arts and Entertainment	4.6
Banking and Financial Services	4.5
Business and Consumer Services	4.8
Computer Hardware	4.2
Education	4.5
Healthcare, Hospitals and Medicine	4.7
Manufacturing and Machinery	4.2
Marketing, Advertising and Research	5
Mechanical, Civil or Industrial Engineering	4.3
Semiconductors	4.6

Intel Corporation Product Quality vs. Competitors

Compared to its competitors, Intel Corporation's Product Quality score is rated right above IBM, and is preceded by Qualcomm.

COMPANY		Product Quality Score
	NVIDIA	4.2/5
	AMD	4.1/5
	Qualcomm	4/5
	Intel Corporation	4/5
	IBM	3.8/5
	Symantec	3.6/5

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Product Quality for Other Tech Brands

In the Tech industry, Intel Corporation's Product Quality score is rated right above Peloton, and is preceded by Google.

COMPANY		Product Quality Score
	Nintendo	4.4/5
	Apple	4.3/5
	Zoom Video Communications	4.3/5
	Netflix	4.2/5
	Spotify	4.2/5
	Google	4.1/5
	Intel Corporation	4/5
	Peloton	4/5
	ROBLOX	4/5

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Intel Corporation Pricing

Intel Corporation ROI & Value For Money

3.9/5

Intel Corporation has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

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Intel Corporation Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Marketing, Advertising and Research industry. The users from the Fashion and Beauty industry think that they had the lowest ROI from Intel Corporation.

Quick Insights into Intel Corporation ROI

Intel Corporation's ROI score was rated highest by customers from the Marketing, Advertising and Research industry, and rated lowest by Native American customers.

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Ranked Intel Corporation ROI the Highest

Marketing, Advertising and Research	5
41-45	4.5
1 to 2 Years	4.3

Ranked Intel Corporation ROI the Lowest

Fashion and Beauty	3
66+	2.6
Native American	1.5

Intel Corporation ROI Score by Gender

Male customers rated Intel Corporation's ROI score 0.1 stars higher than Female customers.

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Male

4/5

Female

3.9/5

Intel Corporation ROI Score by Ethnicity

Intel Corporation's ROI score was rated the highest by African American/Black customers, and the lowest by Native American customers.

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Summary	Ethnicity	Score
Caucasian 3.9	Caucasian	3.9
Hispanic or Latino 4.1	Hispanic or Latino	4.1
African American/Black 4.2	African American/Black	4.2
Asian or Pacific Islander 4.2	Asian or Pacific Islander	4.2
Native American 1.5	Native American	1.5
Other 4	Other	4

Intel Corporation ROI Score by Age

Intel Corporation's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.

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Summary	Age	Score
18-25 4	18-25	4
26-30 3.8	26-30	3.8
31-35 4.1	31-35	4.1
36-40 3.7	36-40	3.7
41-45 4.5	41-45	4.5
46-50 4.1	46-50	4.1
51-55 4.5	51-55	4.5
56-60 4.1	56-60	4.1
66+ 2.6	66+	2.6

Intel Corporation ROI Score by Usage

Intel Corporation's ROI score was rated the highest by customers who have used Intel Corporation's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.7
1 to 2 Years	4.3
2 to 5 Years	4.3
5 to 10 Years	3.9
Over 10 Years	3.7

Intel Corporation ROI Score by Industry

Intel Corporation's ROI score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Fashion and Beauty industry customers.

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Tech	4
Accounting	3.1
Fashion and Beauty	3
Architecture and Planning	4
Arts and Entertainment	3.8
Banking and Financial Services	4.1
Business and Consumer Services	4.7
Computer Hardware	4.3
Education	4.1
Healthcare, Hospitals and Medicine	4
Manufacturing and Machinery	4.1
Marketing, Advertising and Research	5
Mechanical, Civil or Industrial Engineering	4.3
Semiconductors	4.1

Intel Corporation Pricing vs. Competitors

Compared to its competitors, Intel Corporation's ROI score is rated right above IBM, and is preceded by Qualcomm.

COMPANY		Pricing Score
	AMD	4.1/5
	NVIDIA	4/5
	Qualcomm	3.9/5
	Intel Corporation	3.9/5
	IBM	3.8/5
	Symantec	3.5/5

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ROI for Other Tech Brands

In the Tech industry, Intel Corporation's ROI score is rated right above ROBLOX, and is preceded by Apple.

COMPANY		Pricing Score
	Zoom Video Communications	4.1/5
	Google	4/5
	Spotify	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Apple	4/5
	Intel Corporation	3.9/5
	ROBLOX	3.8/5

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Intel Corporation Customer Satisfaction (CSAT)

Intel Corporation Customer Satisfaction (CSAT) Score

81 / 100

Intel Corporation has an overall Customer Satisfaction score of 81 rated by its users and customers.

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Very Satisfied	43%
Satisfied	38%
Neither Satisfied nor Dissatisfied	11%
Dissatisfied	2%
Very Dissatisfied	6%

Very Satisfied

43%

Satisfied

38%

Neither Satisfied nor Dissatisfied

11%

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Intel Corporation Customer Satisfaction

Intel Corporation's Customer Satisfaction score was rated highest by customers ages 41-45, and rated lowest by Native American customers.

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Ranked Intel Corporation Customer Satisfaction the Highest

41-45	100%
Arts and Entertainment	100%
2 to 5 Years	96%

Ranked Intel Corporation Customer Satisfaction the Lowest

Accounting	64%
66+	50%
Native American	33%

Intel Corporation Customer Satisfaction Score by Gender

Male customers rated Intel Corporation's Customer Satisfaction score 4 points higher than Female customers.

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86 / 100

Male

	Very Satisfied	45%
	Satisfied	41%
	Neither Satisfied nor Dissatisfied	8%
	Dissatisfied	3%
	Very Dissatisfied	3%

82 / 100

Female

	Very Satisfied	47%
	Satisfied	35%
	Neither Satisfied nor Dissatisfied	5%
	Dissatisfied	0%
	Very Dissatisfied	13%

Intel Corporation Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Intel Corporation's Customer Satisfaction (CSAT) score was rated 79% according to Caucasian users and customers.

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79 / 100

Very Satisfied	32%
Satisfied	47%
Neither Satisfied nor Dissatisfied	7%
Dissatisfied	7%
Very Dissatisfied	7%

Very Satisfied

32%

Satisfied

47%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Hispanic or Latino

Intel Corporation's Customer Satisfaction (CSAT) score was rated 80% according to Hispanic or Latino users and customers.

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80 / 100

Very Satisfied	80%
Satisfied	0%
Neither Satisfied nor Dissatisfied	20%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

80%

Satisfied

Neither Satisfied nor Dissatisfied

20%

Dissatisfied

Very Dissatisfied

CSAT according to African American/Black

Intel Corporation's Customer Satisfaction (CSAT) score was rated 82% according to African American/Black users and customers.

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82 / 100

Very Satisfied	41%
Satisfied	41%
Neither Satisfied nor Dissatisfied	6%
Dissatisfied	0%
Very Dissatisfied	12%

Very Satisfied

41%

Satisfied

41%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

12%

CSAT according to Asian or Pacific Islander

Intel Corporation's Customer Satisfaction (CSAT) score was rated 95% according to Asian or Pacific Islander users and customers.

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95 / 100

Very Satisfied	45%
Satisfied	50%
Neither Satisfied nor Dissatisfied	3%
Dissatisfied	0%
Very Dissatisfied	2%

Very Satisfied

45%

Satisfied

50%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Native American

Intel Corporation's Customer Satisfaction (CSAT) score was rated 33% according to Native American users and customers.

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33 / 100

Very Satisfied	0%
Satisfied	33%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	67%

Very Satisfied

Satisfied

33%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

67%

CSAT according to Other

Intel Corporation's Customer Satisfaction (CSAT) score was rated 83% according to Other users and customers.

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83 / 100

Very Satisfied	61%
Satisfied	22%
Neither Satisfied nor Dissatisfied	13%
Dissatisfied	0%
Very Dissatisfied	4%

Very Satisfied

61%

Satisfied

22%

Neither Satisfied nor Dissatisfied

13%

Dissatisfied

Very Dissatisfied

Intel Corporation Customer Satisfaction Score by Age

Intel Corporation's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.

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100

Breakdown

Age

Score

18-25

87%

26-30

78%

31-35

94%

36-40

73%

41-45

100%

46-50

76%

51-55

100%

56-60

67%

66+

50%

Intel Corporation Customer Satisfaction Score by Usage

Intel Corporation's Customer Satisfaction score was rated the highest by customers who have used Intel Corporation's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	78
1 to 2 Years	94
2 to 5 Years	96
5 to 10 Years	78
Over 10 Years	78

Intel Corporation Customer Satisfaction Score by Industry

Intel Corporation's Customer Satisfaction score was rated the highest by Arts and Entertainment industry customers, and the lowest by Accounting industry customers.

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{
	"title": "Intel Corporation Customer Satisfaction Score by Industry",
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			"label": "Tech",
			"groupId": 104,
			"score": 81,
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			"stars": 0,
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			"text": "Intel Corporation's Customer Satisfaction score is  rated by Banking and Financial Services customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
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		{
			"label": "Business and Consumer Services",
			"groupId": 504,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Intel Corporation's Customer Satisfaction score is  rated by Business and Consumer Services customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Computer Hardware",
			"groupId": 509,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Intel Corporation's Customer Satisfaction score is  rated by Computer Hardware customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Education",
			"groupId": 515,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Intel Corporation's Customer Satisfaction score is  rated by Education customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Manufacturing and Machinery",
			"groupId": 533,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Intel Corporation's Customer Satisfaction score is  rated by Manufacturing and Machinery customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Marketing, Advertising and Research",
			"groupId": 535,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "Intel Corporation's Customer Satisfaction score is  rated by Marketing, Advertising and Research customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Mechanical, Civil or Industrial Engineering",
			"groupId": 536,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Intel Corporation's Customer Satisfaction score is  rated by Mechanical, Civil or Industrial Engineering customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Semiconductors",
			"groupId": 561,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Intel Corporation's Customer Satisfaction score is  rated by Semiconductors customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		}
	]
}

Tech	81
Accounting	64
Architecture and Planning	75
Arts and Entertainment	100
Banking and Financial Services	100
Business and Consumer Services	100
Computer Hardware	100
Education	100
Manufacturing and Machinery	100
Marketing, Advertising and Research	67
Mechanical, Civil or Industrial Engineering	100
Semiconductors	100

Intel Corporation Customer Satisfaction vs. Competitors

Compared to its competitors, Intel Corporation's Customer Satisfaction score is rated right above Qualcomm, and is preceded by AMD.

COMPANY		Customer Satisfaction (CSAT) Score
	NVIDIA	82%
	AMD	81%
	Intel Corporation	81%
	Qualcomm	78%
	IBM	76%
	Symantec	43%

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Customer Satisfaction for Other Tech Brands

In the Tech industry, Intel Corporation's Customer Satisfaction score is rated right above Google, and is preceded by Spotify.

COMPANY		Customer Satisfaction (CSAT) Score
	Nintendo	88%
	Netflix	85%
	Apple	85%
	Spotify	85%
	Intel Corporation	81%
	Google	81%
	Zoom Video Communications	74%
	ROBLOX	73%
	Peloton	63%

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Intel Corporation Customer Service

3.9/5

Intel Corporation has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.

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About Intel Corporation's Customer Service

Address

Santa Clara, CA

Website

http://www.intel.com/

Phone Number

5062988294

Intel Corporation's Social Links

Quick Insights into Intel Corporation Customer Service

Intel Corporation's Customer Service score was rated highest by customers from the Marketing, Advertising and Research industry, and rated lowest by Native American customers.

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Ranked Intel Corporation Customer Service the Highest

Marketing, Advertising and Research	5
41-45	4.5
Asian or Pacific Islander	4.3

Ranked Intel Corporation Customer Service the Lowest

Fashion and Beauty	3
66+	2.8
Native American	1.5

Intel Corporation Customer Service Score by Gender

Male customers rated Intel Corporation's Customer Service score 0.2 stars higher than Female customers.

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Male

4.1/5

Female

3.9/5

Intel Corporation Customer Service Score by Ethnicity

Intel Corporation's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Native American customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 3.8	Caucasian	3.8
Hispanic or Latino 4.2	Hispanic or Latino	4.2
African American/Black 4	African American/Black	4
Asian or Pacific Islander 4.3	Asian or Pacific Islander	4.3
Native American 1.5	Native American	1.5
Other 3.9	Other	3.9

Intel Corporation Customer Service Score by Age

Intel Corporation's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.

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100

Summary	Age	Customer Service Score
18-25 4	18-25	4
26-30 3.7	26-30	3.7
31-35 4.2	31-35	4.2
36-40 3.8	36-40	3.8
41-45 4.5	41-45	4.5
46-50 4.4	46-50	4.4
51-55 4.5	51-55	4.5
56-60 4.2	56-60	4.2
66+ 2.8	66+	2.8

Intel Corporation Customer Service Score by Usage

Intel Corporation's Customer Service score was rated the highest by customers who have used Intel Corporation's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.7
1 to 2 Years	4.1
2 to 5 Years	4.2
5 to 10 Years	3.8
Over 10 Years	4

Intel Corporation Customer Service Score by Industry

Intel Corporation's Customer Service score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Fashion and Beauty industry customers.

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Tech	4
Accounting	3.2
Fashion and Beauty	3
Architecture and Planning	3.9
Arts and Entertainment	3.3
Banking and Financial Services	4.4
Business and Consumer Services	4.6
Computer Hardware	4.6
Education	4.6
Healthcare, Hospitals and Medicine	3.7
Manufacturing and Machinery	4.1
Marketing, Advertising and Research	5
Mechanical, Civil or Industrial Engineering	4.4
Semiconductors	4.5

Intel Corporation Customer Service vs. Competitors

Compared to its competitors, Intel Corporation's Customer Service score is rated right above IBM, and is preceded by Qualcomm.

COMPANY		Customer Service Score
	AMD	4.1/5
	NVIDIA	4/5
	Qualcomm	4/5
	Intel Corporation	3.9/5
	IBM	3.9/5
	Symantec	2.9/5

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Customer Service for Other Tech Brands

In the Tech industry, Intel Corporation's Customer Service score is rated right above ROBLOX, and is preceded by Spotify.

COMPANY		Customer Service Score
	Apple	4.2/5
	Google	4/5
	Zoom Video Communications	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Spotify	4/5
	Intel Corporation	3.9/5
	ROBLOX	3.6/5

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Intel Corporation as an Employer

3.7/5

Intel Corporation has a 3.7/5 stars for its overall company culture rated by their employees

top

25%

CEO of Intel Corporation

Patrick P. Gelsinger

In the Top 25% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Intel Corporation scored a 27 for Net Promoter Score and a 3 for Employee Net Promoter Score. NPS gauges how likely a customer of Intel Corporation would recommend the brand to a friend. ENPS measures how likely Intel Corporation employees would recommend working at Intel Corporation to a friend.

Net Promoter Score

NPS Score

54%	Promoters
19%	Passive
27%	Detractors

Employee Net Promoter Score

eNPS Score

37%	Promoters
29%	Passive
34%	Detractors

Global Ranking Snapshot

Intel Corporation is ranked #110 in the Global Top 100 Brands. It ranks just behind PayPal and just ahead of Mattel, Inc..

RANK			INDUSTRY
108	Verizon	Hans Vestberg	Business and Consumer Services
109	PayPal	Daniel Schulman	Tech
110	Intel Corporation	Patrick P. Gelsinger	Tech
111	Mattel, Inc.	Ynon Kreiz	Consumer Goods
112	General Mills Inc.	Jeff Harmening	Consumer Goods
113	Levi Strauss & Co.	Charles Bergh	Fashion and Beauty
114	AB InBev	Michel Doukeris	Food and Beverages

Tech Ranking Snapshot

Intel Corporation is ranked #31 in the Tech Industry. It ranks just behind PayPal and just ahead of Dell Technologies.

RANK		Location
29	IBM	Armonk, NY
30	PayPal	San Jose, CA
31	Intel Corporation	Santa Clara, CA
32	Dell Technologies	Round Rock, TX
33	Accenture	Chicago, IL
34	Snap Inc.	Santa Monica, CA
35	Bloomberg	New York City, NY