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Intel Corporation is
Ranked
#31
in
Tech Brands
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Intel Corporation
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Intel Corporation is ranked #31 in Tech Brands

About Intel Corporation's Brand

Intel designs, manufactures, and sells integrated digital technology platforms worldwide. Intel Corporation’s brand is ranked #110 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Intel Corporation. When compared to other organizations within the Tech industry, Intel Corporation is ranked #31. Among its major competitors, Intel Corporation is ranked in 4th place for NPS while nvidia is 1st, and AMD is 2nd.Their current market cap is $256.01B

Brand at a Glance

78%
Customer Loyalty
4.1/5
Product Quality
3.9/5
Pricing
3.9/5
Customer Service

Intel Corporation CMO

Intel Corporation Ranking

Intel Corporation NPS

Intel Corporation's Net Promoter Score (NPS) is a 33 with 57% Promoters, 19% Passives, and 24% Detractors. Net Promoter Score tracks whether Intel Corporation's customers would recommend using the product based on a scale of -100 to 100.

Intel Corporation Overall NPS

33
NPS
57%Promoters
19%Passives
24%Detractors
Intel Corporation Overall NPS

Intel Corporation NPS Trend

-100
-50
0
50
100
Aug 2021
26
Aug 202126
Sep 2021
28
Sep 202128
Oct 2021
29
Oct 202129
Nov 2021
31
Nov 202131
Dec 2021
29
Dec 202129
Jan 2022
30
Jan 202230
Feb 2022
28
Feb 202228
Mar 2022
29
Mar 202229
Apr 2022
33
Apr 202233
May 2022
35
May 202235
Jun 2022
33
Jun 202233
Jul 2022
33
Jul 202233

How Other Brands Compare

Intel Corporation is ranked third for NPS among its competitors. nvidia and AMD come in first and second, with IBM coming in at #4. Among those competitors, it is the second most valued company behind nvidia.

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Intel Corporation's Logo
Intel Corporation
nvidia's Logo
nvidia
AMD's Logo
AMD
IBM's Logo
IBM
Global Ranking#110#34#53#106
NPS33604830
Social Sentiment Calculated by analyzing social media and other online mentions-NeutralNeutralNeutral
Valuation Updated every 24 hours for public companies$256.01B$369.58B$98.91B$119.05B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Intel Corporation NPS by Gender

Female customers rated Intel Corporation's NPS 45 points higher than Male customers.

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Male

27

Intel Corporation's NPS was rated 27 by Male customers on Comparably.

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53%
Promoters
21%
Passives
26%
Detractors

Female

72

Intel Corporation's NPS was rated 72 by Female customers on Comparably.

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83%
Promoters
6%
Passives
11%
Detractors

Intel Corporation NPS by Ethnicity

Intel Corporation's NPS was rated the highest by Caucasian customers, and the lowest by African American/Black customers.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of Intel Corporation.
-100
-50
0
50
100
Caucasian
76
Caucasian76
Hispanic or Latino
50
Hispanic or Latino50
African American/Black
-60
African American/Black-60
Asian or Pacific Islander
44
Asian or Pacific Islander44
Other
73
Other73

Intel Corporation NPS by Age

Intel Corporation's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 36-40.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of Intel Corporation.
0
20
40
60
80
100
Promoters
64%
Passives
12%
Detractors
24%
18-2564%12%24%
Promoters
60%
Passives
20%
Detractors
20%
26-3060%20%20%
Promoters
73%
Passives
0%
Detractors
27%
31-3573%0%27%
Promoters
50%
Passives
20%
Detractors
30%
36-4050%20%30%
Promoters
67%
Passives
33%
Detractors
0%
46-5067%33%0%
Promoters
67%
Passives
33%
Detractors
0%
51-5567%33%0%
Promoters
67%
Passives
33%
Detractors
0%
56-6067%33%0%
Promoters
67%
Passives
0%
Detractors
33%
66+67%0%33%

Intel Corporation NPS by Usage

Intel Corporation's NPS was rated the highest by customers who have used Intel Corporation's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

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-100
-50
0
50
100
Less than 1 Year
32
Less than 1 Year32
1 to 2 Years
72
1 to 2 Years72
2 to 5 Years
33
2 to 5 Years33
5 to 10 Years
19
5 to 10 Years19
Over 10 Years
45
Over 10 Years45

Intel Corporation NPS vs. Competitors

Compared to its competitors, Intel Corporation's NPS is rated right above IBM, and is preceded by Qualcomm.

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Intel Corporation's Logo
VS
nvidia's Logo
AMD's Logo
Qualcomm's Logo
IBM's Logo
Symantec's Logo

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Intel Corporation NPS vs Companies in Tech

In the Tech industry, Intel Corporation's NPS is rated right below ROBLOX.

Unlock Intel Corporation NPS vs. Companies in Tech Data

Intel Corporation's Logo
VS
Peloton's Logo
Nintendo's Logo
Spotify's Logo
Apple's Logo
Zoom Video Communications' Logo
Netflix's Logo
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Intel Corporation Customer Reviews

Out of the 9 Intel Corporation customer reviews 7 were positive and 2 were constructive. Intel Corporation customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
Respect each other and customers
Review from San Francisco, CA / Female / Caucasian / 36-40
What do you value most about this brand?
service and commitment for quality
Review from San Francisco, CA / Male / Asian or Pacific Islander / 31-35
What do you value most about this brand?
Value and loyalty to customers
Review from San Francisco, CA / Male / Caucasian / 18-25
What do you value most about this brand?
This is the best product
Review from Portland, OR / Male / Caucasian / 18-25
What do you value most about this brand?
Quality and product consistency Working environment
Review from San Francisco, CA / Female / Other / 51-55

Intel Corporation Customer Loyalty

78%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

78% of Intel Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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78
78%
22
22%
Intel Corporation Customer Loyalty

Intel Corporation Customer Loyalty Score by Gender

Female customers rated Intel Corporation's Customer Loyalty score 7% higher than Male customers.

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Male
83%
Yes
Female
90%
Yes

Intel Corporation Customer Loyalty Score by Ethnicity

Intel Corporation's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.

% who answered "Yes"

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93
out of 100
Caucasian
78
out of 100
Hispanic or Latino
64
out of 100
African American/Black
80
out of 100
Asian or Pacific Islander
92
out of 100
Other

Intel Corporation Customer Loyalty Score by Age

Intel Corporation's Customer Loyalty score was rated the highest by customers ages 46-50, and the lowest by customers ages 66+.

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0
20%
40%
60%
80%
100%
18-25
82%
18-2582%
26-30
82%
26-3082%
31-35
75%
31-3575%
36-40
73%
36-4073%
46-50
100%
46-50100%
51-55
100%
51-55100%
56-60
100%
56-60100%
66+
40%
66+40%

Intel Corporation Customer Loyalty Score by Usage

Intel Corporation's Customer Loyalty score was rated the highest by customers who have used Intel Corporation's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
72%
1 to 2 Years
81%
2 to 5 Years
82%
5 to 10 Years
92%
Over 10 Years
84%

Intel Corporation Customer Loyalty Score by Industry

Intel Corporation's Customer Loyalty score was rated the highest by Architecture and Planning industry customers, and the lowest by Fashion and Beauty industry customers.

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Tech
85%
Accounting
40%
Fashion and Beauty
40%
Architecture and Planning
100%
Arts and Entertainment
40%
Computer Hardware
100%
Manufacturing and Machinery
100%
Mechanical, Civil or Industrial Engineering
100%
Semiconductors
100%

Intel Corporation Customer Loyalty vs. Competitors

Compared to its competitors, Intel Corporation's Customer Loyalty score is rated right above AMD, and is preceded by Qualcomm.

COMPANYCustomer Loyalty Score
nvidia86%
IBM79%
Qualcomm78%
Intel Corporation78%
AMD77%
Symantec58%

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nvidia's Logo
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AMD's Logo
Symantec's Logo

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Customer Loyalty for Other Tech Brands

In the Tech industry, Intel Corporation's Customer Loyalty score is rated right below Spotify.

Unlock Intel Corporation Customer Loyalty vs. Companies in Tech Data

Intel Corporation's Logo
VS
Peloton's Logo
ROBLOX's Logo
Nintendo's Logo
Netflix's Logo
Google's Logo
Zoom Video Communications' Logo
Apple's Logo
Spotify's Logo

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Intel Corporation Product Quality

4.1/5

Intel Corporation has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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Intel Corporation Product Information

Intel Corporation’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Architecture and Planning industry rated Intel Corporation's product the highest. Reviewers from the Accounting industry rated Intel Corporation the lowest at 3.2.

Website
http://www.intel.com/
Company Size
10,000+ Employees

Industry

Tech
AI, Big Data and Analytics
Big Data

Quick Insights into Intel Corporation Product Quality

Intel Corporation's Product Quality score was rated highest by customers from the Architecture and Planning industry, and rated lowest by customers from the Fashion and Beauty industry.

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Ranked Intel Corporation Product Quality the Highest

Architecture and Planning
5
Other
4.7
46-50
4.6

Ranked Intel Corporation Product Quality the Lowest

Over 10 Years
4.2
66+
3.8
Fashion and Beauty
3.1

Intel Corporation Product Quality Score by Gender

Female customers rated Intel Corporation's Product Quality score 0.2 stars higher than Male customers.

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Male

4.2/5

Female

4.4/5

Intel Corporation Product Quality Score by Ethnicity

Intel Corporation's Product Quality score was rated the highest by Other customers, and the lowest by Caucasian customers.

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0
1
2
3
4
5
Caucasian
4.3
Caucasian4.3
Hispanic or Latino
4.4
Hispanic or Latino4.4
African American/Black
4.6
African American/Black4.6
Asian or Pacific Islander
4.3
Asian or Pacific Islander4.3
Other
4.7
Other4.7

Intel Corporation Product Quality Score by Age

Intel Corporation's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 66+.

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0
1
2
3
4
5
18-25
4.2
18-254.2
26-30
4.2
26-304.2
31-35
4.5
31-354.5
36-40
4.1
36-404.1
46-50
4.6
46-504.6
51-55
4.6
51-554.6
56-60
4.3
56-604.3
66+
3.8
66+3.8

Intel Corporation Product Quality Score by Usage

Intel Corporation's Product Quality score was rated the highest by customers who have used Intel Corporation's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
4.2
1 to 2 Years
4.4
2 to 5 Years
4.2
5 to 10 Years
4.5
Over 10 Years
4.2

Intel Corporation Product Quality Score by Industry

Intel Corporation's Product Quality score was rated the highest by Architecture and Planning industry customers, and the lowest by Fashion and Beauty industry customers.

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Tech
4.4
Accounting
3.2
Fashion and Beauty
3.1
Architecture and Planning
5
Arts and Entertainment
4.6
Computer Hardware
4
Manufacturing and Machinery
4.3
Mechanical, Civil or Industrial Engineering
4.6
Semiconductors
4.6

Intel Corporation Product Quality vs. Competitors

Compared to its competitors, Intel Corporation's Product Quality score is rated right above IBM, and is preceded by AMD.

COMPANYProduct Quality Score
nvidia4.4/5
AMD4.2/5
Intel Corporation4.1/5
IBM4/5
Qualcomm4/5
Symantec4/5

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nvidia's Logo
AMD's Logo
IBM's Logo
Qualcomm's Logo
Symantec's Logo

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Product Quality for Other Tech Brands

In the Tech industry, Intel Corporation's Product Quality score is rated right above ROBLOX, and is preceded by Google.

COMPANYProduct Quality Score
Peloton4.5/5
Zoom Video Communications4.4/5
Nintendo4.4/5
Apple4.4/5
Netflix4.3/5
Spotify4.3/5
Google4.2/5
Intel Corporation4.1/5
ROBLOX4.1/5

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Intel Corporation's Logo
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Netflix's Logo
Spotify's Logo
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Intel Corporation Pricing

Intel Corporation ROI & Value For Money

3.9/5

Intel Corporation has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

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Intel Corporation Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Mechanical, Civil or Industrial Engineering industry. The users from the Accounting industry think that they had the lowest ROI from Intel Corporation.

Quick Insights into Intel Corporation ROI

Intel Corporation's ROI score was rated highest by customers ages 51-55, and rated lowest by customers from the Accounting industry.

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Ranked Intel Corporation ROI the Highest

51-55
4.6
Mechanical, Civil or Industrial Engineering
4.6
Caucasian
4.4

Ranked Intel Corporation ROI the Lowest

36-40
3.6
Less than 1 Year
3.5
Accounting
2.8

Intel Corporation ROI Score by Gender

Female customers rated Intel Corporation's ROI score 0.3 stars higher than Male customers.

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Male

4/5

Female

4.3/5

Intel Corporation ROI Score by Ethnicity

Intel Corporation's ROI score was rated the highest by Caucasian customers, and the lowest by Hispanic or Latino customers.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Intel Corporation.
0
1
2
3
4
5
Caucasian
4.4
Caucasian4.4
Hispanic or Latino
3.9
Hispanic or Latino3.9
African American/Black
3.9
African American/Black3.9
Asian or Pacific Islander
4
Asian or Pacific Islander4
Other
4.2
Other4.2

Intel Corporation ROI Score by Age

Intel Corporation's ROI score was rated the highest by customers ages 51-55, and the lowest by customers ages 36-40.

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0
1
2
3
4
5
18-25
3.9
18-253.9
26-30
3.9
26-303.9
31-35
4
31-354
36-40
3.6
36-403.6
46-50
4.5
46-504.5
51-55
4.6
51-554.6
56-60
4.5
56-604.5
66+
4
66+4

Intel Corporation ROI Score by Usage

Intel Corporation's ROI score was rated the highest by customers who have used Intel Corporation's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.5
1 to 2 Years
4.3
2 to 5 Years
4.1
5 to 10 Years
3.8
Over 10 Years
4

Intel Corporation ROI Score by Industry

Intel Corporation's ROI score was rated the highest by Mechanical, Civil or Industrial Engineering industry customers, and the lowest by Accounting industry customers.

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Tech
4.1
Accounting
2.8
Fashion and Beauty
3
Architecture and Planning
4.3
Arts and Entertainment
3.8
Computer Hardware
4
Manufacturing and Machinery
4.1
Mechanical, Civil or Industrial Engineering
4.6
Semiconductors
4.1

Intel Corporation Pricing vs. Competitors

Compared to its competitors, Intel Corporation's ROI score is rated right below Qualcomm.

COMPANYPricing Score
AMD4.2/5
nvidia4.1/5
IBM4/5
Symantec3.9/5
Qualcomm3.9/5
Intel Corporation3.9/5

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AMD's Logo
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ROI for Other Tech Brands

In the Tech industry, Intel Corporation's ROI score is rated right above ROBLOX, and is preceded by Netflix.

COMPANYPricing Score
Peloton4.3/5
Zoom Video Communications4.2/5
Spotify4.1/5
Apple4.1/5
Google4.1/5
Nintendo4.1/5
Netflix4/5
Intel Corporation3.9/5
ROBLOX3.9/5

Unlock Intel Corporation ROI vs. Companies in Tech Data

Intel Corporation's Logo
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Google's Logo
Nintendo's Logo
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Intel Corporation Customer Satisfaction (CSAT)

Intel Corporation Customer Satisfaction (CSAT) Score

87 / 100

Intel Corporation has an overall Customer Satisfaction score of 87 rated by its users and customers.

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Very Satisfied50%
Satisfied37%
Neither Satisfied nor Dissatisfied6%
Dissatisfied3%
Very Dissatisfied4%
Very Satisfied
50%
Satisfied
37%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
3%
Very Dissatisfied
4%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Intel Corporation Customer Satisfaction

Intel Corporation's Customer Satisfaction score was rated highest by customers who have used Intel Corporation's products/services for 5 to 10 Years, and rated lowest by customers from the Accounting industry.

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Ranked Intel Corporation Customer Satisfaction the Highest

5 to 10 Years
100%
51-55
100%
African American/Black
100%

Ranked Intel Corporation Customer Satisfaction the Lowest

Hispanic or Latino
67%
36-40
50%
Accounting
34%

Intel Corporation Customer Satisfaction Score by Gender

Female customers rated Intel Corporation's Customer Satisfaction score 6 points higher than Male customers.

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88 / 100
Male
Very Satisfied
60%
Satisfied
28%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
4%
Very Dissatisfied
0%
94 / 100
Female
Very Satisfied
53%
Satisfied
41%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
0%
Very Dissatisfied
0%

Intel Corporation Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Intel Corporation's Customer Satisfaction (CSAT) score was rated 84% according to Caucasian users and customers.

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84 / 100
Very Satisfied46%
Satisfied38%
Neither Satisfied nor Dissatisfied8%
Dissatisfied8%
Very Dissatisfied0%
Very Satisfied
46%
Satisfied
38%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
8%
Very Dissatisfied
0%

CSAT according to Hispanic or Latino

Intel Corporation's Customer Satisfaction (CSAT) score was rated 67% according to Hispanic or Latino users and customers.

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67 / 100
Very Satisfied67%
Satisfied0%
Neither Satisfied nor Dissatisfied33%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to African American/Black

Intel Corporation's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

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100 / 100
Very Satisfied75%
Satisfied25%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
75%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Asian or Pacific Islander

Intel Corporation's Customer Satisfaction (CSAT) score was rated 94% according to Asian or Pacific Islander users and customers.

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94 / 100
Very Satisfied41%
Satisfied53%
Neither Satisfied nor Dissatisfied6%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
41%
Satisfied
53%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Other

Intel Corporation's Customer Satisfaction (CSAT) score was rated 89% according to Other users and customers.

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89 / 100
Very Satisfied78%
Satisfied11%
Neither Satisfied nor Dissatisfied11%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
78%
Satisfied
11%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
0%
Very Dissatisfied
0%

Intel Corporation Customer Satisfaction Score by Age

Intel Corporation's Customer Satisfaction score was rated the highest by customers ages 51-55, and the lowest by customers ages 36-40.

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0
20
40
60
80
100
18-25 CSAT Score
93%
Very Satisfied
53%
Satisfied
40%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
0%
Very Dissatisfied
0%
18-2593%
26-30 CSAT Score
88%
Very Satisfied
38%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
12%
Very Dissatisfied
0%
26-3088%
31-35 CSAT Score
90%
Very Satisfied
60%
Satisfied
30%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
0%
Very Dissatisfied
0%
31-3590%
36-40 CSAT Score
50%
Very Satisfied
25%
Satisfied
25%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
0%
Very Dissatisfied
0%
36-4050%
51-55 CSAT Score
100%
Very Satisfied
75%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
51-55100%

Intel Corporation Customer Satisfaction Score by Usage

Intel Corporation's Customer Satisfaction score was rated the highest by customers who have used Intel Corporation's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
84
1 to 2 Years
89
2 to 5 Years
89
5 to 10 Years
100
Over 10 Years
90

Intel Corporation Customer Satisfaction Score by Industry

Intel Corporation's Customer Satisfaction score was rated the highest by Arts and Entertainment industry customers, and the lowest by Accounting industry customers.

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Tech
90
Accounting
34
Arts and Entertainment
100
Manufacturing and Machinery
100
Semiconductors
100

Intel Corporation Customer Satisfaction vs. Competitors

Compared to its competitors, Intel Corporation's Customer Satisfaction score is rated right above nvidia, and is preceded by IBM.

COMPANYCustomer Satisfaction (CSAT) Score
IBM90%
Intel Corporation87%
nvidia85%
AMD85%
Qualcomm78%
Symantec50%

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IBM's Logo
nvidia's Logo
AMD's Logo
Qualcomm's Logo
Symantec's Logo

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Customer Satisfaction for Other Tech Brands

In the Tech industry, Intel Corporation's Customer Satisfaction score is rated right above Netflix, and is preceded by Nintendo.

COMPANYCustomer Satisfaction (CSAT) Score
Nintendo93%
Intel Corporation87%
Netflix87%
Apple87%
Spotify87%
Google84%
Zoom Video Communications79%
Peloton77%
ROBLOX76%

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Intel Corporation's Logo
VS
Nintendo's Logo
Netflix's Logo
Apple's Logo
Spotify's Logo
Google's Logo
Zoom Video Communications' Logo
Peloton's Logo
ROBLOX's Logo

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Intel Corporation Customer Service

3.9/5

Intel Corporation has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.

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About Intel Corporation's Customer Service

Address

Santa Clara, CA


Website

http://www.intel.com/


Phone Number

5062988294

Quick Insights into Intel Corporation Customer Service

Intel Corporation's Customer Service score was rated highest by customers ages 46-50, and rated lowest by customers from the Fashion and Beauty industry.

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Ranked Intel Corporation Customer Service the Highest

46-50
4.6
Mechanical, Civil or Industrial Engineering
4.6
Caucasian
4.4

Ranked Intel Corporation Customer Service the Lowest

African American/Black
3.7
Less than 1 Year
3.6
Fashion and Beauty
3

Intel Corporation Customer Service Score by Gender

Female customers rated Intel Corporation's Customer Service score 0.2 stars higher than Male customers.

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Male

4.1/5

Female

4.3/5

Intel Corporation Customer Service Score by Ethnicity

Intel Corporation's Customer Service score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.

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0
20
40
60
80
100
Caucasian
4.4
Caucasian4.4
Hispanic or Latino
3.9
Hispanic or Latino3.9
African American/Black
3.7
African American/Black3.7
Asian or Pacific Islander
4.2
Asian or Pacific Islander4.2
Other
3.9
Other3.9

Intel Corporation Customer Service Score by Age

Intel Corporation's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 36-40.

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0
20
40
60
80
100
18-25
3.8
18-253.8
26-30
3.9
26-303.9
31-35
4.1
31-354.1
36-40
3.8
36-403.8
46-50
4.6
46-504.6
51-55
4.6
51-554.6
56-60
4.6
56-604.6
66+
4.3
66+4.3

Intel Corporation Customer Service Score by Usage

Intel Corporation's Customer Service score was rated the highest by customers who have used Intel Corporation's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.6
1 to 2 Years
4
2 to 5 Years
4.1
5 to 10 Years
3.9
Over 10 Years
4.3

Intel Corporation Customer Service Score by Industry

Intel Corporation's Customer Service score was rated the highest by Mechanical, Civil or Industrial Engineering industry customers, and the lowest by Fashion and Beauty industry customers.

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Tech
4.1
Accounting
3.1
Fashion and Beauty
3
Architecture and Planning
4.3
Arts and Entertainment
3.3
Computer Hardware
4.3
Manufacturing and Machinery
4.1
Mechanical, Civil or Industrial Engineering
4.6
Semiconductors
4.5

Intel Corporation Customer Service vs. Competitors

Compared to its competitors, Intel Corporation's Customer Service score is rated right above Symantec, and is preceded by Qualcomm.

COMPANYCustomer Service Score
nvidia4.1/5
IBM4.1/5
AMD4.1/5
Qualcomm4/5
Intel Corporation3.9/5
Symantec3.4/5

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nvidia's Logo
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Customer Service for Other Tech Brands

In the Tech industry, Intel Corporation's Customer Service score is rated right above ROBLOX, and is preceded by Netflix.

COMPANYCustomer Service Score
Peloton4.3/5
Apple4.2/5
Zoom Video Communications4.1/5
Google4.1/5
Spotify4.1/5
Nintendo4.1/5
Netflix4/5
Intel Corporation3.9/5
ROBLOX3.7/5

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Intel Corporation's Logo
VS
Peloton's Logo
Apple's Logo
Zoom Video Communications' Logo
Google's Logo
Spotify's Logo
Nintendo's Logo
Netflix's Logo
ROBLOX's Logo

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Intel Corporation as an Employer

3.7/5

Intel Corporation has a 3.7/5 stars for its overall company culture rated by their employees

  Intel Corporation CEO
top
20%
CEO of Intel Corporation

In the Top 20% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Intel Corporation scored a 33 for Net Promoter Score and a 5 for Employee Net Promoter Score. NPS gauges how likely a customer of Intel Corporation would recommend the brand to a friend. ENPS measures how likely Intel Corporation employees would recommend working at Intel Corporation to a friend.

Net Promoter Score

33
NPS Score
57%Promoters
19%Passive
24%Detractors

Employee Net Promoter Score

5
eNPS Score
37%Promoters
31%Passive
32%Detractors

Global Ranking Snapshot

Intel Corporation is ranked #110 in the Global Top 100 Brands. It ranks just behind PayPal and just ahead of Mattel, Inc..

RANKCOMPANYCEOINDUSTRY
108
Verizon  Verizon CEO
Hans Vestberg
Business and Consumer Services
109
PayPal  PayPal CEO
Daniel Schulman
Tech
110
Intel Corporation  Intel Corporation CEO
Patrick P. Gelsinger
Tech
111
Mattel, Inc.  Mattel, Inc. CEO
Ynon Kreiz
Consumer Goods
112
General Mills Inc.  General Mills Inc. CEO
Jeff Harmening
Consumer Goods
113
Levi Strauss & Co.  Levi Strauss & Co. CEO
Charles Bergh
Fashion and Beauty
114
AB InBev  AB InBev CEO
Carlos Brito
Food and Beverages

Tech Ranking Snapshot

Intel Corporation is ranked #31 in the Tech Industry. It ranks just behind PayPal and just ahead of Dell Technologies.

RANKCOMPANYLocation
29
IBM
Armonk, NY
30
PayPal
San Jose, CA
31
Intel Corporation
Santa Clara, CA
32
Dell Technologies
Round Rock, TX
33
Accenture (US)
Chicago, IL
34
Snap Inc.
Santa Monica, CA
35
Bloomberg
New York City, NY