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Intel Corporation is

Ranked

#31

Tech Brands

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Intel Corporation

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Intel Corporation

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Intel Corporation is ranked #31 in Tech Brands

About Intel Corporation's Brand

Intel designs, manufactures, and sells integrated digital technology platforms worldwide. Intel Corporation’s brand is ranked #110 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Intel Corporation. When compared to other organizations within the Tech industry, Intel Corporation is ranked #31. Among its major competitors, Intel Corporation is ranked in 4th place for NPS while nvidia is 1st, and AMD is 2nd.Their current market cap is $256.01B

Brand at a Glance

78%

Customer Loyalty

4.1/5

Product Quality

3.9/5

Pricing

3.9/5

Customer Service

Intel Corporation CMO

Karen Walker

Intel Corporation Ranking

^#31 in Tech
^#3 / 4 of its competitors

Intel Corporation NPS

Intel Corporation's Net Promoter Score (NPS) is a 33 with 57% Promoters, 19% Passives, and 24% Detractors. Net Promoter Score tracks whether Intel Corporation's customers would recommend using the product based on a scale of -100 to 100.

Intel Corporation Overall NPS

NPS

57%	Promoters
19%	Passives
24%	Detractors

Intel Corporation NPS Trend

-100

-50

100

Summary	Date	Score
Aug 2021 26	Aug 2021	26
Sep 2021 28	Sep 2021	28
Oct 2021 29	Oct 2021	29
Nov 2021 31	Nov 2021	31
Dec 2021 29	Dec 2021	29
Jan 2022 30	Jan 2022	30
Feb 2022 28	Feb 2022	28
Mar 2022 29	Mar 2022	29
Apr 2022 33	Apr 2022	33
May 2022 35	May 2022	35
Jun 2022 33	Jun 2022	33
Jul 2022 33	Jul 2022	33

How Other Brands Compare

Intel Corporation is ranked third for NPS among its competitors. nvidia and AMD come in first and second, with IBM coming in at #4. Among those competitors, it is the second most valued company behind nvidia.

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	Intel Corporation	nvidia	AMD	IBM
Global Ranking	#110	#34	#53	#106
NPS	33	60	48	30
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	Neutral	Neutral
Valuation Updated every 24 hours for public companies	$256.01B	$369.58B	$98.91B	$119.05B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Intel Corporation NPS by Gender

Female customers rated Intel Corporation's NPS 45 points higher than Male customers.

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Male

Intel Corporation's NPS was rated 27 by Male customers on Comparably.

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53%

Promoters

21%

Passives

26%

Detractors

Female

Intel Corporation's NPS was rated 72 by Female customers on Comparably.

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83%

Promoters

Passives

11%

Detractors

Intel Corporation NPS by Ethnicity

Intel Corporation's NPS was rated the highest by Caucasian customers, and the lowest by African American/Black customers.

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-100

-50

100

Summary	Ethnicity	Score
Caucasian 76	Caucasian	76
Hispanic or Latino 50	Hispanic or Latino	50
African American/Black -60	African American/Black	-60
Asian or Pacific Islander 44	Asian or Pacific Islander	44
Other 73	Other	73

Intel Corporation NPS by Age

Intel Corporation's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 36-40.

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100

Summary

Age

Promoters

Passives

Detractors

18-25

64%

12%

24%

26-30

60%

20%

31-35

73%

27%

36-40

50%

20%

30%

46-50

67%

33%

51-55

67%

33%

56-60

67%

33%

66+

67%

33%

Intel Corporation NPS by Usage

Intel Corporation's NPS was rated the highest by customers who have used Intel Corporation's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

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-100

-50

100

Summary	Usage	Score
Less than 1 Year 32	Less than 1 Year	32
1 to 2 Years 72	1 to 2 Years	72
2 to 5 Years 33	2 to 5 Years	33
5 to 10 Years 19	5 to 10 Years	19
Over 10 Years 45	Over 10 Years	45

Intel Corporation NPS vs. Competitors

Compared to its competitors, Intel Corporation's NPS is rated right above IBM, and is preceded by Qualcomm.

COMPANY		NPS Score
	nvidia	60
	AMD	48
	Qualcomm	38
	Intel Corporation	33
	IBM	30
	Symantec	28

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Intel Corporation NPS vs Companies in Tech

In the Tech industry, Intel Corporation's NPS is rated right below ROBLOX.

COMPANY		NPS Score
	Peloton	64
	Nintendo	59
	Spotify	55
	Apple	54
	Zoom Video Communications	53
	Netflix	51
	Google	49
	ROBLOX	46
	Intel Corporation	33

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Intel Corporation Customer Reviews

Out of the 9 Intel Corporation customer reviews 7 were positive and 2 were constructive. Intel Corporation customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Intel Corporation Customer Loyalty

78%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

78% of Intel Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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78%

22%

Intel Corporation Customer Loyalty Score by Gender

Female customers rated Intel Corporation's Customer Loyalty score 7% higher than Male customers.

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Male

83%

Yes

Female

90%

Yes

Intel Corporation Customer Loyalty Score by Ethnicity

Intel Corporation's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Other

Intel Corporation Customer Loyalty Score by Age

Intel Corporation's Customer Loyalty score was rated the highest by customers ages 46-50, and the lowest by customers ages 66+.

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20%

40%

60%

80%

100%

Summary	Age	Score
18-25 82%	18-25	82%
26-30 82%	26-30	82%
31-35 75%	31-35	75%
36-40 73%	36-40	73%
46-50 100%	46-50	100%
51-55 100%	51-55	100%
56-60 100%	56-60	100%
66+ 40%	66+	40%

Intel Corporation Customer Loyalty Score by Usage

Intel Corporation's Customer Loyalty score was rated the highest by customers who have used Intel Corporation's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	72%
1 to 2 Years	81%
2 to 5 Years	82%
5 to 10 Years	92%
Over 10 Years	84%

Intel Corporation Customer Loyalty Score by Industry

Intel Corporation's Customer Loyalty score was rated the highest by Architecture and Planning industry customers, and the lowest by Fashion and Beauty industry customers.

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Tech	85%
Accounting	40%
Fashion and Beauty	40%
Architecture and Planning	100%
Arts and Entertainment	40%
Computer Hardware	100%
Manufacturing and Machinery	100%
Mechanical, Civil or Industrial Engineering	100%
Semiconductors	100%

Intel Corporation Customer Loyalty vs. Competitors

Compared to its competitors, Intel Corporation's Customer Loyalty score is rated right above AMD, and is preceded by Qualcomm.

COMPANY		Customer Loyalty Score
	nvidia	86%
	IBM	79%
	Qualcomm	78%
	Intel Corporation	78%
	AMD	77%
	Symantec	58%

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Customer Loyalty for Other Tech Brands

In the Tech industry, Intel Corporation's Customer Loyalty score is rated right below Spotify.

COMPANY		Customer Loyalty Score
	Peloton	90%
	ROBLOX	90%
	Nintendo	90%
	Netflix	88%
	Google	88%
	Zoom Video Communications	88%
	Apple	87%
	Spotify	87%
	Intel Corporation	78%

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Intel Corporation Product Quality

4.1/5

Intel Corporation has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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Intel Corporation Product Information

Intel Corporation’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Architecture and Planning industry rated Intel Corporation's product the highest. Reviewers from the Accounting industry rated Intel Corporation the lowest at 3.2.

Website: http://www.intel.com/

Company Size: 10,000+ Employees

Industry

Tech

AI, Big Data and Analytics

Big Data

Quick Insights into Intel Corporation Product Quality

Intel Corporation's Product Quality score was rated highest by customers from the Architecture and Planning industry, and rated lowest by customers from the Fashion and Beauty industry.

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Ranked Intel Corporation Product Quality the Highest

Architecture and Planning	5
Other	4.7
46-50	4.6

Ranked Intel Corporation Product Quality the Lowest

Over 10 Years	4.2
66+	3.8
Fashion and Beauty	3.1

Intel Corporation Product Quality Score by Gender

Female customers rated Intel Corporation's Product Quality score 0.2 stars higher than Male customers.

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Male

4.2/5

Female

4.4/5

Intel Corporation Product Quality Score by Ethnicity

Intel Corporation's Product Quality score was rated the highest by Other customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 4.3	Caucasian	4.3
Hispanic or Latino 4.4	Hispanic or Latino	4.4
African American/Black 4.6	African American/Black	4.6
Asian or Pacific Islander 4.3	Asian or Pacific Islander	4.3
Other 4.7	Other	4.7

Intel Corporation Product Quality Score by Age

Intel Corporation's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 66+.

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Summary	Age	Score
18-25 4.2	18-25	4.2
26-30 4.2	26-30	4.2
31-35 4.5	31-35	4.5
36-40 4.1	36-40	4.1
46-50 4.6	46-50	4.6
51-55 4.6	51-55	4.6
56-60 4.3	56-60	4.3
66+ 3.8	66+	3.8

Intel Corporation Product Quality Score by Usage

Intel Corporation's Product Quality score was rated the highest by customers who have used Intel Corporation's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	4.2
1 to 2 Years	4.4
2 to 5 Years	4.2
5 to 10 Years	4.5
Over 10 Years	4.2

Intel Corporation Product Quality Score by Industry

Intel Corporation's Product Quality score was rated the highest by Architecture and Planning industry customers, and the lowest by Fashion and Beauty industry customers.

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Tech	4.4
Accounting	3.2
Fashion and Beauty	3.1
Architecture and Planning	5
Arts and Entertainment	4.6
Computer Hardware	4
Manufacturing and Machinery	4.3
Mechanical, Civil or Industrial Engineering	4.6
Semiconductors	4.6

Intel Corporation Product Quality vs. Competitors

Compared to its competitors, Intel Corporation's Product Quality score is rated right above IBM, and is preceded by AMD.

COMPANY		Product Quality Score
	nvidia	4.4/5
	AMD	4.2/5
	Intel Corporation	4.1/5
	IBM	4/5
	Qualcomm	4/5
	Symantec	4/5

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Product Quality for Other Tech Brands

In the Tech industry, Intel Corporation's Product Quality score is rated right above ROBLOX, and is preceded by Google.

COMPANY		Product Quality Score
	Peloton	4.5/5
	Zoom Video Communications	4.4/5
	Nintendo	4.4/5
	Apple	4.4/5
	Netflix	4.3/5
	Spotify	4.3/5
	Google	4.2/5
	Intel Corporation	4.1/5
	ROBLOX	4.1/5

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Intel Corporation Pricing

Intel Corporation ROI & Value For Money

3.9/5

Intel Corporation has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

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Intel Corporation Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Mechanical, Civil or Industrial Engineering industry. The users from the Accounting industry think that they had the lowest ROI from Intel Corporation.

Quick Insights into Intel Corporation ROI

Intel Corporation's ROI score was rated highest by customers ages 51-55, and rated lowest by customers from the Accounting industry.

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Ranked Intel Corporation ROI the Highest

51-55	4.6
Mechanical, Civil or Industrial Engineering	4.6
Caucasian	4.4

Ranked Intel Corporation ROI the Lowest

36-40	3.6
Less than 1 Year	3.5
Accounting	2.8

Intel Corporation ROI Score by Gender

Female customers rated Intel Corporation's ROI score 0.3 stars higher than Male customers.

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Male

4/5

Female

4.3/5

Intel Corporation ROI Score by Ethnicity

Intel Corporation's ROI score was rated the highest by Caucasian customers, and the lowest by Hispanic or Latino customers.

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Summary	Ethnicity	Score
Caucasian 4.4	Caucasian	4.4
Hispanic or Latino 3.9	Hispanic or Latino	3.9
African American/Black 3.9	African American/Black	3.9
Asian or Pacific Islander 4	Asian or Pacific Islander	4
Other 4.2	Other	4.2

Intel Corporation ROI Score by Age

Intel Corporation's ROI score was rated the highest by customers ages 51-55, and the lowest by customers ages 36-40.

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Summary	Age	Score
18-25 3.9	18-25	3.9
26-30 3.9	26-30	3.9
31-35 4	31-35	4
36-40 3.6	36-40	3.6
46-50 4.5	46-50	4.5
51-55 4.6	51-55	4.6
56-60 4.5	56-60	4.5
66+ 4	66+	4

Intel Corporation ROI Score by Usage

Intel Corporation's ROI score was rated the highest by customers who have used Intel Corporation's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.5
1 to 2 Years	4.3
2 to 5 Years	4.1
5 to 10 Years	3.8
Over 10 Years	4

Intel Corporation ROI Score by Industry

Intel Corporation's ROI score was rated the highest by Mechanical, Civil or Industrial Engineering industry customers, and the lowest by Accounting industry customers.

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Tech	4.1
Accounting	2.8
Fashion and Beauty	3
Architecture and Planning	4.3
Arts and Entertainment	3.8
Computer Hardware	4
Manufacturing and Machinery	4.1
Mechanical, Civil or Industrial Engineering	4.6
Semiconductors	4.1

Intel Corporation Pricing vs. Competitors

Compared to its competitors, Intel Corporation's ROI score is rated right below Qualcomm.

COMPANY		Pricing Score
	AMD	4.2/5
	nvidia	4.1/5
	IBM	4/5
	Symantec	3.9/5
	Qualcomm	3.9/5
	Intel Corporation	3.9/5

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ROI for Other Tech Brands

In the Tech industry, Intel Corporation's ROI score is rated right above ROBLOX, and is preceded by Netflix.

COMPANY		Pricing Score
	Peloton	4.3/5
	Zoom Video Communications	4.2/5
	Spotify	4.1/5
	Apple	4.1/5
	Google	4.1/5
	Nintendo	4.1/5
	Netflix	4/5
	Intel Corporation	3.9/5
	ROBLOX	3.9/5

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Intel Corporation Customer Satisfaction (CSAT)

Intel Corporation Customer Satisfaction (CSAT) Score

87 / 100

Intel Corporation has an overall Customer Satisfaction score of 87 rated by its users and customers.

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Very Satisfied	50%
Satisfied	37%
Neither Satisfied nor Dissatisfied	6%
Dissatisfied	3%
Very Dissatisfied	4%

Very Satisfied

50%

Satisfied

37%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Intel Corporation Customer Satisfaction

Intel Corporation's Customer Satisfaction score was rated highest by customers who have used Intel Corporation's products/services for 5 to 10 Years, and rated lowest by customers from the Accounting industry.

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Ranked Intel Corporation Customer Satisfaction the Highest

5 to 10 Years	100%
51-55	100%
African American/Black	100%

Ranked Intel Corporation Customer Satisfaction the Lowest

Hispanic or Latino	67%
36-40	50%
Accounting	34%

Intel Corporation Customer Satisfaction Score by Gender

Female customers rated Intel Corporation's Customer Satisfaction score 6 points higher than Male customers.

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88 / 100

Male

	Very Satisfied	60%
	Satisfied	28%
	Neither Satisfied nor Dissatisfied	8%
	Dissatisfied	4%
	Very Dissatisfied	0%

94 / 100

Female

	Very Satisfied	53%
	Satisfied	41%
	Neither Satisfied nor Dissatisfied	6%
	Dissatisfied	0%
	Very Dissatisfied	0%

Intel Corporation Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Intel Corporation's Customer Satisfaction (CSAT) score was rated 84% according to Caucasian users and customers.

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84 / 100

Very Satisfied	46%
Satisfied	38%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	8%
Very Dissatisfied	0%

Very Satisfied

46%

Satisfied

38%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Hispanic or Latino

Intel Corporation's Customer Satisfaction (CSAT) score was rated 67% according to Hispanic or Latino users and customers.

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67 / 100

Very Satisfied	67%
Satisfied	0%
Neither Satisfied nor Dissatisfied	33%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

67%

Satisfied

Neither Satisfied nor Dissatisfied

33%

Dissatisfied

Very Dissatisfied

CSAT according to African American/Black

Intel Corporation's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

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100 / 100

Very Satisfied	75%
Satisfied	25%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

75%

Satisfied

25%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

Intel Corporation's Customer Satisfaction (CSAT) score was rated 94% according to Asian or Pacific Islander users and customers.

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94 / 100

Very Satisfied	41%
Satisfied	53%
Neither Satisfied nor Dissatisfied	6%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

41%

Satisfied

53%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Other

Intel Corporation's Customer Satisfaction (CSAT) score was rated 89% according to Other users and customers.

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89 / 100

Very Satisfied	78%
Satisfied	11%
Neither Satisfied nor Dissatisfied	11%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

78%

Satisfied

11%

Neither Satisfied nor Dissatisfied

11%

Dissatisfied

Very Dissatisfied

Intel Corporation Customer Satisfaction Score by Age

Intel Corporation's Customer Satisfaction score was rated the highest by customers ages 51-55, and the lowest by customers ages 36-40.

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100

Breakdown

Age

Score

18-25

93%

26-30

88%

31-35

90%

36-40

50%

51-55

100%

Intel Corporation Customer Satisfaction Score by Usage

Intel Corporation's Customer Satisfaction score was rated the highest by customers who have used Intel Corporation's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	84
1 to 2 Years	89
2 to 5 Years	89
5 to 10 Years	100
Over 10 Years	90

Intel Corporation Customer Satisfaction Score by Industry

Intel Corporation's Customer Satisfaction score was rated the highest by Arts and Entertainment industry customers, and the lowest by Accounting industry customers.

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{
	"title": "Intel Corporation Customer Satisfaction Score by Industry",
	"text": "Intel Corporation's Customer Satisfaction score was rated the highest by Arts and Entertainment industry customers, and the lowest by Accounting industry customers.",
	"bars": [
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			"label": "Tech",
			"groupId": 104,
			"score": 90,
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			"groupId": 533,
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			"label": "Semiconductors",
			"groupId": 561,
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			"stars": 0,
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			"scoreClassName": "max",
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Tech	90
Accounting	34
Arts and Entertainment	100
Manufacturing and Machinery	100
Semiconductors	100

Intel Corporation Customer Satisfaction vs. Competitors

Compared to its competitors, Intel Corporation's Customer Satisfaction score is rated right above nvidia, and is preceded by IBM.

COMPANY		Customer Satisfaction (CSAT) Score
	IBM	90%
	Intel Corporation	87%
	nvidia	85%
	AMD	85%
	Qualcomm	78%
	Symantec	50%

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Customer Satisfaction for Other Tech Brands

In the Tech industry, Intel Corporation's Customer Satisfaction score is rated right above Netflix, and is preceded by Nintendo.

COMPANY		Customer Satisfaction (CSAT) Score
	Nintendo	93%
	Intel Corporation	87%
	Netflix	87%
	Apple	87%
	Spotify	87%
	Google	84%
	Zoom Video Communications	79%
	Peloton	77%
	ROBLOX	76%

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Intel Corporation Customer Service

3.9/5

Intel Corporation has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.

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About Intel Corporation's Customer Service

Address

Santa Clara, CA

Website

http://www.intel.com/

Phone Number

5062988294

Intel Corporation's Social Links

Quick Insights into Intel Corporation Customer Service

Intel Corporation's Customer Service score was rated highest by customers ages 46-50, and rated lowest by customers from the Fashion and Beauty industry.

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Ranked Intel Corporation Customer Service the Highest

46-50	4.6
Mechanical, Civil or Industrial Engineering	4.6
Caucasian	4.4

Ranked Intel Corporation Customer Service the Lowest

African American/Black	3.7
Less than 1 Year	3.6
Fashion and Beauty	3

Intel Corporation Customer Service Score by Gender

Female customers rated Intel Corporation's Customer Service score 0.2 stars higher than Male customers.

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Male

4.1/5

Female

4.3/5

Intel Corporation Customer Service Score by Ethnicity

Intel Corporation's Customer Service score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 4.4	Caucasian	4.4
Hispanic or Latino 3.9	Hispanic or Latino	3.9
African American/Black 3.7	African American/Black	3.7
Asian or Pacific Islander 4.2	Asian or Pacific Islander	4.2
Other 3.9	Other	3.9

Intel Corporation Customer Service Score by Age

Intel Corporation's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 36-40.

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100

Summary	Age	Customer Service Score
18-25 3.8	18-25	3.8
26-30 3.9	26-30	3.9
31-35 4.1	31-35	4.1
36-40 3.8	36-40	3.8
46-50 4.6	46-50	4.6
51-55 4.6	51-55	4.6
56-60 4.6	56-60	4.6
66+ 4.3	66+	4.3

Intel Corporation Customer Service Score by Usage

Intel Corporation's Customer Service score was rated the highest by customers who have used Intel Corporation's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.6
1 to 2 Years	4
2 to 5 Years	4.1
5 to 10 Years	3.9
Over 10 Years	4.3

Intel Corporation Customer Service Score by Industry

Intel Corporation's Customer Service score was rated the highest by Mechanical, Civil or Industrial Engineering industry customers, and the lowest by Fashion and Beauty industry customers.

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Tech	4.1
Accounting	3.1
Fashion and Beauty	3
Architecture and Planning	4.3
Arts and Entertainment	3.3
Computer Hardware	4.3
Manufacturing and Machinery	4.1
Mechanical, Civil or Industrial Engineering	4.6
Semiconductors	4.5

Intel Corporation Customer Service vs. Competitors

Compared to its competitors, Intel Corporation's Customer Service score is rated right above Symantec, and is preceded by Qualcomm.

COMPANY		Customer Service Score
	nvidia	4.1/5
	IBM	4.1/5
	AMD	4.1/5
	Qualcomm	4/5
	Intel Corporation	3.9/5
	Symantec	3.4/5

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Customer Service for Other Tech Brands

In the Tech industry, Intel Corporation's Customer Service score is rated right above ROBLOX, and is preceded by Netflix.

COMPANY		Customer Service Score
	Peloton	4.3/5
	Apple	4.2/5
	Zoom Video Communications	4.1/5
	Google	4.1/5
	Spotify	4.1/5
	Nintendo	4.1/5
	Netflix	4/5
	Intel Corporation	3.9/5
	ROBLOX	3.7/5

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Intel Corporation as an Employer

3.7/5

Intel Corporation has a 3.7/5 stars for its overall company culture rated by their employees

top

20%

CEO of Intel Corporation

Patrick P. Gelsinger

In the Top 20% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Intel Corporation scored a 33 for Net Promoter Score and a 5 for Employee Net Promoter Score. NPS gauges how likely a customer of Intel Corporation would recommend the brand to a friend. ENPS measures how likely Intel Corporation employees would recommend working at Intel Corporation to a friend.

Net Promoter Score

NPS Score

57%	Promoters
19%	Passive
24%	Detractors

Employee Net Promoter Score

eNPS Score

37%	Promoters
31%	Passive
32%	Detractors

Global Ranking Snapshot

Intel Corporation is ranked #110 in the Global Top 100 Brands. It ranks just behind PayPal and just ahead of Mattel, Inc..

RANK			INDUSTRY
108	Verizon	Hans Vestberg	Business and Consumer Services
109	PayPal	Daniel Schulman	Tech
110	Intel Corporation	Patrick P. Gelsinger	Tech
111	Mattel, Inc.	Ynon Kreiz	Consumer Goods
112	General Mills Inc.	Jeff Harmening	Consumer Goods
113	Levi Strauss & Co.	Charles Bergh	Fashion and Beauty
114	AB InBev	Carlos Brito	Food and Beverages

Tech Ranking Snapshot

Intel Corporation is ranked #31 in the Tech Industry. It ranks just behind PayPal and just ahead of Dell Technologies.

RANK		Location
29	IBM	Armonk, NY
30	PayPal	San Jose, CA
31	Intel Corporation	Santa Clara, CA
32	Dell Technologies	Round Rock, TX
33	Accenture (US)	Chicago, IL
34	Snap Inc.	Santa Monica, CA
35	Bloomberg	New York City, NY