51
NPS
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UiPath is ranked #122 in Tech Brands
UiPath is ranked #122 in Tech Brands
About UiPath's Brand
UiPath (NYSE: PATH) develops AI technology that mirrors human intelligence with ever-increasing sophistication, transforming how businesses operate, innovate, and compete. The UiPath Platform™ accelerates the shift toward a new era of agentic automation—one where agents, robots, people, and models integrate seamlessly to drive autonomy and smarter decision making. With a focus on security, accuracy, and resiliency, UiPath is committed to shaping a world where AI enhances human potential and revolutionizes industries. UiPath’s brand is ranked #399 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of UiPath. When compared to other organizations within the Tech industry, UiPath is ranked #122. Among its major competitors, UiPath is ranked in 3rd place for NPS while Automation Anywhere is 1st, and Prism is 2nd. Overall, UiPath has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $7.00B
Brand at a Glance
84%
Customer Loyalty
4.4/5
Product Quality
4.2/5
Pricing
4.1/5
Customer Service
UiPath CMO
Bobby Patrick
Bobby Patrick has driven growth in technology businesses for over two decades, ranging from Fortune 50 to start-ups. He most recently served as CMO for Hewlett Packard Enterprise’s multi-billion-dollar Cloud business. Bobby was responsible for global branding, product marketing, communications and demand generation to deliver on the company’s strategic growth imperatives. He began his career at the FBI as a computer specialist at the age of 16.
UiPath Ranking
- #399 in Global Best Brands
- #122 in Tech
- #2 / 4 of its competitors
UiPath NPS
UiPath's Net Promoter Score (NPS) is a 51 with 64% Promoters, 23% Passives, and 13% Detractors. Net Promoter Score tracks whether UiPath's customers would recommend using the product based on a scale of -100 to 100.
UiPath Overall NPS
| 64% | Promoters |
|---|---|
| 23% | Passives |
| 13% | Detractors |
UiPath NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2021 47 | Apr 2021 | 47 |
May 2021 47 | May 2021 | 47 |
Nov 2021 47 | Nov 2021 | 47 |
May 2022 47 | May 2022 | 47 |
Jun 2022 47 | Jun 2022 | 47 |
Aug 2022 47 | Aug 2022 | 47 |
Nov 2022 48 | Nov 2022 | 48 |
Mar 2024 48 | Mar 2024 | 48 |
May 2024 49 | May 2024 | 49 |
Jun 2024 49 | Jun 2024 | 49 |
Oct 2024 49 | Oct 2024 | 49 |
Feb 2026 51 | Feb 2026 | 51 |
How Other Brands Compare
UiPath is ranked second for NPS among its competitors. Automation Anywhere and Pegasystems come in first and third, with WorkFusion coming in at #4. Among those competitors, it is the third most valued company behind Automation Anywhere.
 UiPath |  Pegasystems |  Automation Anywhere |  WorkFusion | |
| Global Ranking | #399 | #518 | #- | #- |
| NPS | 51 | 20 | 100 | 0 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | - | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | $7.00B | $9.25B | $30.60B | $350.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
UiPath NPS by Gender
Female customers rated UiPath's NPS 46 points higher than Male customers.
Male
40
UiPath's NPS was rated 40 by Male customers on Comparably.
70%
Promoters
0%
Passives
30%
Detractors
Female
86
UiPath's NPS was rated 86 by Female customers on Comparably.
86%
Promoters
14%
Passives
0%
Detractors
UiPath NPS by Age
UiPath's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.
UiPath NPS by Usage
UiPath's NPS was rated the highest by customers who have used UiPath's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 62 | Less than 1 Year | 62 |
1 to 2 Years 66 | 1 to 2 Years | 66 |
2 to 5 Years 73 | 2 to 5 Years | 73 |
5 to 10 Years 83 | 5 to 10 Years | 83 |
UiPath NPS vs. Competitors
Compared to its competitors, UiPath's NPS is rated right above Pegasystems, and is preceded by Prism.
| COMPANY | NPS Score | |
|---|---|---|
| Automation Anywhere | 100 |
 | Prism | 100 |
| UiPath | 51 |
| Pegasystems | 20 |
| WorkFusion | 0 |
 | OneSource | N/A |
 | Aitomation | N/A |
UiPath Customer Reviews
Out of the 3 UiPath customer reviews 3 were positive and 0 were constructive. UiPath customer reviews reflect that all customers have a favorable experience using the products/services of the company.
UiPath Customer Loyalty
84%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
84% of UiPath users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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UiPath Customer Loyalty Score by Gender
Male customers rated UiPath's Customer Loyalty score 4% higher than Female customers.
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Male
91%
Yes
Female
87%
Yes
UiPath Customer Loyalty Score by Age
UiPath's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 70% | 18-25 | 70% |
26-30 89% | 26-30 | 89% |
UiPath Customer Loyalty Score by Usage
UiPath's Customer Loyalty score was rated the highest by customers who have used UiPath's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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UiPath Customer Loyalty Score by Industry
UiPath's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
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UiPath Customer Loyalty vs. Competitors
Compared to its competitors, UiPath's Customer Loyalty score is rated right above Pegasystems, and is preceded by WorkFusion.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Prism | 100% |
| WorkFusion | 100% |
| UiPath | 84% |
| Pegasystems | 79% |
| Automation Anywhere | 68% |
| OneSource | N/A |
| Aitomation | N/A |
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Customer Loyalty for Other Tech Brands
In the Tech industry, UiPath's Customer Loyalty score is rated right above Zoom Video Communications, and is preceded by Apple.
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UiPath Product Quality
4.4/5
UiPath has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
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UiPath Product Information
UiPath serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, Latin America, Germany, Brazil, and Mexico. UiPath supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
UiPath’s product quality score is a 4.4 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated UiPath's product the highest. Reviewers from the Banking and Financial Services industry rated UiPath the lowest at 3.8.
- Website
- http://www.uipath.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
AI, Big Data and Analytics
Enterprise
SaaS
Languages Supported
English
Arabic
Chinese (Traditional)
Dutch
French
German
Indonesian
Portuguese
Spanish
Thai
Chinese (Simplified)
Japanese
Turkish
Italian
Korean
Russian
Hebrew
Ukrainian
Czech
Swedish
Polish
Danish
Finnish
Hungarian
Irish
Norwegian
Taiwanese
Product Type
Workflow Management Software
Business Process Management (BPM) Software
Testing Software
Data Extraction Software
Professional Services Software
Data Entry Software
Integration Software
Professional Services Automation (PSA) Software
Consulting Software
Quick Insights into UiPath Product Quality
UiPath's Product Quality score was rated highest by customers who have used UiPath's products/services for 1 to 2 Years, and rated lowest by customers ages 18-25.
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Ranked UiPath Product Quality the Highest
Ranked UiPath Product Quality the Lowest
UiPath Product Quality Score by Gender
Female customers rated UiPath's Product Quality score 0.9 stars higher than Male customers.
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Male
3.9/5
Female
4.8/5
UiPath Product Quality Score by Age
UiPath's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of UiPath.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.1 | 18-25 | 3.1 |
26-30 4.4 | 26-30 | 4.4 |
UiPath Product Quality Score by Usage
UiPath's Product Quality score was rated the highest by customers who have used UiPath's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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UiPath Product Quality Score by Industry
UiPath's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Banking and Financial Services industry customers.
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UiPath Product Quality vs. Competitors
Compared to its competitors, UiPath's Product Quality score is rated right above WorkFusion, and is preceded by Prism.
| COMPANY | Product Quality Score | |
|---|---|---|
| Prism | 5/5 |
| UiPath | 4.4/5 |
| WorkFusion | 4/5 |
| Pegasystems | 3.9/5 |
| Automation Anywhere | 3.2/5 |
| OneSource | N/A |
| Aitomation | N/A |
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Product Quality for Other Tech Brands
In the Tech industry, UiPath's Product Quality score is rated right above Nintendo.
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UiPath Pricing
UiPath ROI & Value For Money
4.2/5
UiPath has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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UiPath Pricing Plans
UiPath has a pricing structure that accommodates small, medium, and large businesses.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Automotive and Transportation industry. The users from the Tech industry think that they had the lowest ROI from UiPath.
Who Uses UiPath?
Small Businesses
Medium Businesses
Large Enterprises
Quick Insights into UiPath ROI
UiPath's ROI score was rated highest by customers from the Automotive and Transportation industry, and rated lowest by customers ages 18-25.
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Ranked UiPath ROI the Highest
Ranked UiPath ROI the Lowest
UiPath ROI Score by Gender
Female customers rated UiPath's ROI score 0.2 stars higher than Male customers.
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Male
4.1/5
Female
4.3/5
UiPath ROI Score by Age
UiPath's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.1 | 18-25 | 3.1 |
26-30 4.3 | 26-30 | 4.3 |
UiPath ROI Score by Usage
UiPath's ROI score was rated the highest by customers who have used UiPath's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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UiPath ROI Score by Industry
UiPath's ROI score was rated the highest by Automotive and Transportation industry customers, and the lowest by Telecommunications industry customers.
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UiPath Pricing vs. Competitors
Compared to its competitors, UiPath's ROI score is rated right above Automation Anywhere, and is preceded by Prism.
| COMPANY | Pricing Score | |
|---|---|---|
| Prism | 5/5 |
| UiPath | 4.2/5 |
| Automation Anywhere | 4/5 |
| Pegasystems | 3.8/5 |
| WorkFusion | 3.5/5 |
| OneSource | N/A |
| Aitomation | N/A |
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ROI for Other Tech Brands
In the Tech industry, UiPath's ROI score is rated right above Zoom Video Communications.
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UiPath Customer Satisfaction (CSAT)
UiPath Customer Satisfaction (CSAT) Score
90 / 100
UiPath has an overall Customer Satisfaction score of 90 rated by its users and customers.
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Very Satisfied
90%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
10%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into UiPath Customer Satisfaction
UiPath's Customer Satisfaction score was rated highest by customers who have used UiPath's products/services for 2 to 5 Years.
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Ranked UiPath Customer Satisfaction the Highest
UiPath Customer Satisfaction Score by Gender
UiPath's Customer Satisfaction score was rated 100 by Male customers on Comparably.
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100 / 100
MaleVery Satisfied | 100% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
UiPath Customer Satisfaction Score by Usage
UiPath's Customer Satisfaction score was rated 100 points by customers who have used UiPath's products/services for 2 to 5 Years.
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UiPath Customer Satisfaction vs. Competitors
Compared to its competitors, UiPath's Customer Satisfaction score is rated right above Pegasystems, and is preceded by WorkFusion.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Automation Anywhere | 100% |
| Prism | 100% |
| WorkFusion | 100% |
| UiPath | 90% |
| Pegasystems | 69% |
| OneSource | 0% |
| Aitomation | 0% |
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Customer Satisfaction for Other Tech Brands
In the Tech industry, UiPath's Customer Satisfaction score is rated right above Nintendo.
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UiPath Customer Service
4.1/5
UiPath has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.
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About UiPath's Customer Service
Address
1 Vanderbilt Ave, York, NY 10017
Website
http://www.uipath.com
UiPath's Social Links
Quick Insights into UiPath Customer Service
UiPath's Customer Service score was rated highest by customers from the Accounting industry, and rated lowest by customers ages 18-25.
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Ranked UiPath Customer Service the Highest
Ranked UiPath Customer Service the Lowest
UiPath Customer Service Score by Gender
Female customers rated UiPath's Customer Service score 0.3 stars higher than Male customers.
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Male
3.9/5
Female
4.2/5
UiPath Customer Service Score by Age
UiPath's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.1 | 18-25 | 3.1 |
26-30 4 | 26-30 | 4 |
UiPath Customer Service Score by Usage
UiPath's Customer Service score was rated the highest by customers who have used UiPath's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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UiPath Customer Service Score by Industry
UiPath's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
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UiPath Customer Service vs. Competitors
Compared to its competitors, UiPath's Customer Service score is rated right above Pegasystems, and is preceded by Automation Anywhere.
| COMPANY | Customer Service Score | |
|---|---|---|
| Prism | 5/5 |
| Automation Anywhere | 4.1/5 |
| UiPath | 4.1/5 |
| Pegasystems | 4/5 |
| WorkFusion | 3.7/5 |
| OneSource | N/A |
| Aitomation | N/A |
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Customer Service for Other Tech Brands
In the Tech industry, UiPath's Customer Service score is rated right above Google, and is preceded by Apple.
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UiPath as an Employer
4.9/5
UiPath has a 4.9/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
UiPath scored a 51 for Net Promoter Score and a 63 for Employee Net Promoter Score. NPS gauges how likely a customer of UiPath would recommend the brand to a friend. ENPS measures how likely UiPath employees would recommend working at UiPath to a friend.
Net Promoter Score
51
NPS Score
| 64% | Promoters |
|---|---|
| 23% | Passive |
| 13% | Detractors |
Employee Net Promoter Score
63
eNPS Score
| 73% | Promoters |
|---|---|
| 17% | Passive |
| 10% | Detractors |
Global Ranking Snapshot
UiPath is ranked #399 in the Global Top 100 Brands. It ranks just behind LG and just ahead of McKinsey & Company.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
397 |  | Tableau Software |  | Adam Selipsky | Tech |
398 |  | LG |  | Seong-Jin Jo | Tech |
399 | | UiPath | | Daniel Dines | Tech |
400 |  | McKinsey & Company |  | Bob Sternfels | Business and Consumer Services |
401 |  | Credit Suisse |  | Thomas Gottstein | Banking and Financial Services |
402 |  | Citi |  | Michael Corbat | Banking and Financial Services |
403 |  | Robinhood |  | Vlad Tenev | Banking and Financial Services |
Tech Ranking Snapshot
UiPath is ranked #122 in the Tech Industry. It ranks just behind LG and just ahead of Robinhood.
| RANK | COMPANY | Location | |
|---|---|---|---|
120 | | Tableau Software | Seattle, WA |
121 | | LG | |
122 | | UiPath | York, NY |
123 | | Robinhood | Menlo Park, CA |
124 |  | Navan | Palo Alto, CA |
125 |  | Motorola | |
126 |  | SurveyMonkey | San Mateo, CA |
