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About TCS (Tata Consultancy Services) Brand

TCS Among its major competitors, TCS (Tata Consultancy Services) is ranked in 5th place for NPS while Publicis Sapient is 1st, and Amazon is 2nd. Overall, TCS (Tata Consultancy Services) has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $881.03M

Brand at a Glance

84%
Customer Loyalty
4/5
Product Quality
3.7/5
Pricing
3.8/5
Customer Service

TCS (Tata Consultancy Services) Ranking

TCS (Tata Consultancy Services) NPS

TCS (Tata Consultancy Services)'s Net Promoter Score (NPS) is a 22 with 52% Promoters, 18% Passives, and 30% Detractors. Net Promoter Score tracks whether TCS (Tata Consultancy Services)'s customers would recommend using the product based on a scale of -100 to 100.

TCS (Tata Consultancy Services) Overall NPS

22
NPS
52%Promoters
18%Passives
30%Detractors
TCS (Tata Consultancy Services) Overall NPS

TCS (Tata Consultancy Services) NPS Trend

-100
-50
0
50
100
Jul 2021
31
Jul 202131
Aug 2021
27
Aug 202127
Sep 2021
24
Sep 202124
Oct 2021
24
Oct 202124
Nov 2021
25
Nov 202125
Dec 2021
23
Dec 202123
Jan 2022
19
Jan 202219
Feb 2022
17
Feb 202217
Mar 2022
20
Mar 202220
Apr 2022
18
Apr 202218
May 2022
19
May 202219
Jun 2022
20
Jun 202220

How Other Brands Compare

TCS (Tata Consultancy Services) is ranked second for NPS among its competitors. Amazon and Accenture (US) come in first and third, with Cognizant Technology Solutions coming in at #4. Among those competitors, it is the lowest valued company behind Amazon.

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TCS (Tata Consultancy Services) Logo
TCS (Tata Consultancy Services)
Amazon's Logo
Amazon
Accenture (US) Logo
Accenture (US)
Cognizant Technology Solutions' Logo
Cognizant Technology Solutions
Global Ranking#-#5#124#423
NPS22532110
Social Sentiment Calculated by analyzing social media and other online mentionsNeutralNeutral-Neutral
Valuation Updated every 24 hours for public companies$881.03M$1.64T$168.12B$26.75B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

TCS (Tata Consultancy Services) NPS by Gender

Male customers rated TCS (Tata Consultancy Services)'s NPS 31 points higher than Female customers.

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Male

30

TCS (Tata Consultancy Services)'s NPS was rated 30 by Male customers on Comparably.

Sign Up to learn about TCS (Tata Consultancy Services) NPS Score rated by Male customers on Comparably.
60%
Promoters
10%
Passives
30%
Detractors

Female

-1

TCS (Tata Consultancy Services)'s NPS was rated -1 by Female customers on Comparably.

Sign Up to learn about TCS (Tata Consultancy Services) NPS Score rated by Female customers on Comparably.
37%
Promoters
25%
Passives
38%
Detractors

TCS (Tata Consultancy Services) NPS by Ethnicity

TCS (Tata Consultancy Services)'s NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of TCS (Tata Consultancy Services).
-100
-50
0
50
100
Asian or Pacific Islander
17
Asian or Pacific Islander17
Other
-25
Other-25

TCS (Tata Consultancy Services) NPS by Age

TCS (Tata Consultancy Services)'s NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 18-25.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of TCS (Tata Consultancy Services).
0
20
40
60
80
100
Promoters
37%
Passives
25%
Detractors
38%
18-2537%25%38%
Promoters
60%
Passives
0%
Detractors
40%
26-3060%0%40%
Promoters
67%
Passives
0%
Detractors
33%
31-3567%0%33%

TCS (Tata Consultancy Services) NPS by Usage

TCS (Tata Consultancy Services)'s NPS was rated the highest by customers who have used TCS (Tata Consultancy Services)'s products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

Sign Up for Brand Profile PRO to get the full NPS by Usage data of TCS (Tata Consultancy Services).
-100
-50
0
50
100
Less than 1 Year
20
Less than 1 Year20
1 to 2 Years
-100
1 to 2 Years-100
2 to 5 Years
57
2 to 5 Years57

TCS (Tata Consultancy Services) NPS vs. Competitors

Compared to its competitors, TCS (Tata Consultancy Services)'s NPS is rated right above Accenture (US), and is preceded by Capgemini.

Unlock TCS (Tata Consultancy Services) NPS vs. Competitors Data

TCS (Tata Consultancy Services) Logo
VS
Publicis Sapient's Logo
Amazon's Logo
Serco's Logo
Capgemini's Logo
Accenture (US) Logo
Wipro Limited's Logo
Cognizant Technology Solutions' Logo
Infosys' Logo

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TCS (Tata Consultancy Services) Customer Reviews

What do you value most about this brand?
salary package remuneration pay gross
Review from Male / Asian or Pacific Islander / 36-40

TCS (Tata Consultancy Services) Customer Loyalty

84%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

84% of TCS (Tata Consultancy Services) users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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84
84%
16
16%
TCS (Tata Consultancy Services) Customer Loyalty

TCS (Tata Consultancy Services) Customer Loyalty Score by Gender

Male customers rated TCS (Tata Consultancy Services)'s Customer Loyalty score 25% higher than Female customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of TCS (Tata Consultancy Services).
Male
91%
Yes
Female
66%
Yes

TCS (Tata Consultancy Services) Customer Loyalty Score by Ethnicity

TCS (Tata Consultancy Services)'s Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of TCS (Tata Consultancy Services).
85
out of 100
Asian or Pacific Islander
78
out of 100
Other

TCS (Tata Consultancy Services) Customer Loyalty Score by Age

TCS (Tata Consultancy Services)'s Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of TCS (Tata Consultancy Services).
0
20%
40%
60%
80%
100%
18-25
89%
18-2589%
26-30
82%
26-3082%
31-35
70%
31-3570%

TCS (Tata Consultancy Services) Customer Loyalty Score by Usage

TCS (Tata Consultancy Services)'s Customer Loyalty score was rated the highest by customers who have used TCS (Tata Consultancy Services)'s products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year
82%
1 to 2 Years
70%
2 to 5 Years
87%

TCS (Tata Consultancy Services) Customer Loyalty Score by Industry

TCS (Tata Consultancy Services)'s Customer Loyalty score was rated the highest by Banking and Financial Services industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech
55%
Banking and Financial Services
82%

TCS (Tata Consultancy Services) Customer Loyalty vs. Competitors

Compared to its competitors, TCS (Tata Consultancy Services)'s Customer Loyalty score is rated right above Publicis Sapient, and is preceded by Serco.

Unlock TCS (Tata Consultancy Services) Customer Loyalty vs. Competitors Data

TCS (Tata Consultancy Services) Logo
VS
Amazon's Logo
Serco's Logo
Publicis Sapient's Logo
Cognizant Technology Solutions' Logo
Capgemini's Logo
Wipro Limited's Logo
Infosys' Logo
Accenture (US) Logo

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TCS (Tata Consultancy Services) Product Quality

4/5

TCS (Tata Consultancy Services) has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

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TCS (Tata Consultancy Services) Product Information

TCS (Tata Consultancy Services)’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Banking and Financial Services industry rated TCS (Tata Consultancy Services)'s product the highest. Reviewers from the Tech industry rated TCS (Tata Consultancy Services) the lowest at 4.1.

Website
http://www.tcs.com
Company Size
10,000+ Employees

Industry

Business Services
SaaS

Quick Insights into TCS (Tata Consultancy Services) Product Quality

TCS (Tata Consultancy Services)'s Product Quality score was rated highest by customers ages 26-30, and rated lowest by Other customers.

Sign Up to unlock insights into how customers have ranked TCS (Tata Consultancy Services) Product Quality.

Ranked TCS (Tata Consultancy Services) Product Quality the Highest

26-30
4.5
Banking and Financial Services
4.4
2 to 5 Years
4.3

Ranked TCS (Tata Consultancy Services) Product Quality the Lowest

1 to 2 Years
3.5
31-35
3
Other
3

TCS (Tata Consultancy Services) Product Quality Score by Gender

TCS (Tata Consultancy Services)'s Product Quality score was rated 3.9 by both Female and Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of TCS (Tata Consultancy Services).

Male

3.9/5

Female

3.9/5

TCS (Tata Consultancy Services) Product Quality Score by Ethnicity

TCS (Tata Consultancy Services)'s Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of TCS (Tata Consultancy Services).
0
1
2
3
4
5
Asian or Pacific Islander
4.2
Asian or Pacific Islander4.2
Other
3
Other3

TCS (Tata Consultancy Services) Product Quality Score by Age

TCS (Tata Consultancy Services)'s Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of TCS (Tata Consultancy Services).
0
1
2
3
4
5
18-25
3.7
18-253.7
26-30
4.5
26-304.5
31-35
3
31-353

TCS (Tata Consultancy Services) Product Quality Score by Usage

TCS (Tata Consultancy Services)'s Product Quality score was rated the highest by customers who have used TCS (Tata Consultancy Services)'s products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.

Less than 1 Year
4
1 to 2 Years
3.5
2 to 5 Years
4.3

TCS (Tata Consultancy Services) Product Quality Score by Industry

TCS (Tata Consultancy Services)'s Product Quality score was rated the highest by Banking and Financial Services industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Tech
4.1
Banking and Financial Services
4.4

TCS (Tata Consultancy Services) Product Quality vs. Competitors

Compared to its competitors, TCS (Tata Consultancy Services)'s Product Quality score is rated right above Wipro Limited, and is preceded by Publicis Sapient.

Unlock TCS (Tata Consultancy Services) Product Quality vs. Competitors Data

TCS (Tata Consultancy Services) Logo
VS
Amazon's Logo
Serco's Logo
Capgemini's Logo
Publicis Sapient's Logo
Wipro Limited's Logo
Accenture (US) Logo
Infosys' Logo
Cognizant Technology Solutions' Logo

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TCS (Tata Consultancy Services) Pricing

TCS (Tata Consultancy Services) ROI & Value For Money

3.7/5

TCS (Tata Consultancy Services) has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.

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TCS (Tata Consultancy Services) Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Banking and Financial Services industry. The users from the Tech industry think that they had the lowest ROI from TCS (Tata Consultancy Services).

Quick Insights into TCS (Tata Consultancy Services) ROI

TCS (Tata Consultancy Services)'s ROI score was rated highest by customers ages 26-30, and rated lowest by Other customers.

Sign Up to unlock insights into how customers have ranked TCS (Tata Consultancy Services) ROI score.

Ranked TCS (Tata Consultancy Services) ROI the Highest

26-30
4.4
Banking and Financial Services
4.4
2 to 5 Years
4.2

Ranked TCS (Tata Consultancy Services) ROI the Lowest

31-35
3.1
1 to 2 Years
2.5
Other
2.2

TCS (Tata Consultancy Services) ROI Score by Gender

Female customers rated TCS (Tata Consultancy Services)'s ROI score 0.1 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of TCS (Tata Consultancy Services).

Male

3.6/5

Female

3.7/5

TCS (Tata Consultancy Services) ROI Score by Ethnicity

TCS (Tata Consultancy Services)'s ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of TCS (Tata Consultancy Services).
0
1
2
3
4
5
Asian or Pacific Islander
3.7
Asian or Pacific Islander3.7
Other
2.2
Other2.2

TCS (Tata Consultancy Services) ROI Score by Age

TCS (Tata Consultancy Services)'s ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.

Sign Up for Brand Profile PRO to get the full ROI by Age data of TCS (Tata Consultancy Services).
0
1
2
3
4
5
18-25
3.2
18-253.2
26-30
4.4
26-304.4
31-35
3.1
31-353.1

TCS (Tata Consultancy Services) ROI Score by Usage

TCS (Tata Consultancy Services)'s ROI score was rated the highest by customers who have used TCS (Tata Consultancy Services)'s products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

Sign Up for Brand Profile PRO to get the full ROI by Usage data.

Less than 1 Year
4
1 to 2 Years
2.5
2 to 5 Years
4.2

TCS (Tata Consultancy Services) ROI Score by Industry

TCS (Tata Consultancy Services)'s ROI score was rated the highest by Banking and Financial Services industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Tech
3.6
Banking and Financial Services
4.4

TCS (Tata Consultancy Services) Pricing vs. Competitors

Compared to its competitors, TCS (Tata Consultancy Services)'s ROI score is rated right above Wipro Limited, and is preceded by Serco.

Unlock TCS (Tata Consultancy Services) ROI vs. Competitors Data

TCS (Tata Consultancy Services) Logo
VS
Amazon's Logo
Capgemini's Logo
Publicis Sapient's Logo
Serco's Logo
Wipro Limited's Logo
Cognizant Technology Solutions' Logo
Accenture (US) Logo
Infosys' Logo

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TCS (Tata Consultancy Services) Customer Satisfaction (CSAT)

TCS (Tata Consultancy Services) Customer Satisfaction (CSAT) Score

72 / 100

TCS (Tata Consultancy Services) has an overall Customer Satisfaction score of 72 rated by its users and customers.

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Very Satisfied50%
Satisfied22%
Neither Satisfied nor Dissatisfied13%
Dissatisfied7%
Very Dissatisfied8%
Very Satisfied
50%
Satisfied
22%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
7%
Very Dissatisfied
8%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into TCS (Tata Consultancy Services) Customer Satisfaction

TCS (Tata Consultancy Services)'s Customer Satisfaction score was rated highest by Asian or Pacific Islander customers, and rated lowest by Other customers.

Sign Up to unlock insights into how customers have ranked TCS (Tata Consultancy Services) Customer Satisfaction.

Ranked TCS (Tata Consultancy Services) Customer Satisfaction the Highest

Asian or Pacific Islander
80%
Female
67%
18-25
60%

Ranked TCS (Tata Consultancy Services) Customer Satisfaction the Lowest

Male
57%
Other
50%

TCS (Tata Consultancy Services) Customer Satisfaction Score by Gender

Female customers rated TCS (Tata Consultancy Services)'s Customer Satisfaction score 10 points higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of TCS (Tata Consultancy Services).
57 / 100
Male
Very Satisfied
57%
Satisfied
0%
Neither Satisfied nor Dissatisfied
29%
Dissatisfied
0%
Very Dissatisfied
14%
67 / 100
Female
Very Satisfied
0%
Satisfied
67%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
0%

TCS (Tata Consultancy Services) Customer Satisfaction Score by Ethnicity

CSAT according to Asian or Pacific Islander

TCS (Tata Consultancy Services) Customer Satisfaction (CSAT) score was rated 80% according to Asian or Pacific Islander users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of TCS (Tata Consultancy Services).
80 / 100
Very Satisfied60%
Satisfied20%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied20%
Very Satisfied
60%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
20%

CSAT according to Other

TCS (Tata Consultancy Services) Customer Satisfaction (CSAT) score was rated 50% according to Other users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of TCS (Tata Consultancy Services).
50 / 100
Very Satisfied25%
Satisfied25%
Neither Satisfied nor Dissatisfied25%
Dissatisfied25%
Very Dissatisfied0%
Very Satisfied
25%
Satisfied
25%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
25%
Very Dissatisfied
0%

TCS (Tata Consultancy Services) Customer Satisfaction Score by Age

TCS (Tata Consultancy Services)'s Customer Satisfaction score was rated 60 points by customers ages 18-25 on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of TCS (Tata Consultancy Services).
0
20
40
60
80
100
18-25 CSAT Score
60%
Very Satisfied
40%
Satisfied
20%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
20%
18-2560%

TCS (Tata Consultancy Services) Customer Satisfaction Score by Usage

TCS (Tata Consultancy Services)'s Customer Satisfaction score was rated 60 points by customers who have used TCS (Tata Consultancy Services)'s products/services for Less than 1 Year.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.

Less than 1 Year
60

TCS (Tata Consultancy Services) Customer Satisfaction vs. Competitors

Compared to its competitors, TCS (Tata Consultancy Services)'s Customer Satisfaction score is rated right above Cognizant Technology Solutions, and is preceded by Capgemini.

Unlock TCS (Tata Consultancy Services) Customer Satisfaction vs. Competitors Data

TCS (Tata Consultancy Services) Logo
VS
Publicis Sapient's Logo
Serco's Logo
Amazon's Logo
Infosys' Logo
Wipro Limited's Logo
Accenture (US) Logo
Capgemini's Logo
Cognizant Technology Solutions' Logo

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TCS (Tata Consultancy Services) Customer Service

3.8/5

TCS (Tata Consultancy Services) has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.

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About TCS (Tata Consultancy Services)'s Customer Service

Website

http://www.tcs.com

Quick Insights into TCS (Tata Consultancy Services) Customer Service

TCS (Tata Consultancy Services)'s Customer Service score was rated highest by customers ages 26-30, and rated lowest by Other customers.

Sign Up to unlock insights into how customers have ranked TCS (Tata Consultancy Services) Customer Service score.

Ranked TCS (Tata Consultancy Services) Customer Service the Highest

26-30
4.6
2 to 5 Years
4.2
Banking and Financial Services
4.2

Ranked TCS (Tata Consultancy Services) Customer Service the Lowest

1 to 2 Years
3.1
31-35
3.1
Other
2.9

TCS (Tata Consultancy Services) Customer Service Score by Gender

TCS (Tata Consultancy Services)'s Customer Service score was rated 3.9 by both Female and Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of TCS (Tata Consultancy Services).

Male

3.9/5

Female

3.9/5

TCS (Tata Consultancy Services) Customer Service Score by Ethnicity

TCS (Tata Consultancy Services)'s Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of TCS (Tata Consultancy Services).
0
20
40
60
80
100
Asian or Pacific Islander
4
Asian or Pacific Islander4
Other
2.9
Other2.9

TCS (Tata Consultancy Services) Customer Service Score by Age

TCS (Tata Consultancy Services)'s Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of TCS (Tata Consultancy Services).
0
20
40
60
80
100
18-25
3.5
18-253.5
26-30
4.6
26-304.6
31-35
3.1
31-353.1

TCS (Tata Consultancy Services) Customer Service Score by Usage

TCS (Tata Consultancy Services)'s Customer Service score was rated the highest by customers who have used TCS (Tata Consultancy Services)'s products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.

Less than 1 Year
4.1
1 to 2 Years
3.1
2 to 5 Years
4.2

TCS (Tata Consultancy Services) Customer Service Score by Industry

TCS (Tata Consultancy Services)'s Customer Service score was rated the highest by Banking and Financial Services industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Tech
3.9
Banking and Financial Services
4.2

TCS (Tata Consultancy Services) Customer Service vs. Competitors

Compared to its competitors, TCS (Tata Consultancy Services)'s Customer Service score is rated right above Accenture (US), and is preceded by Serco.

Unlock TCS (Tata Consultancy Services) Customer Service vs. Competitors Data

TCS (Tata Consultancy Services) Logo
VS
Amazon's Logo
Capgemini's Logo
Wipro Limited's Logo
Publicis Sapient's Logo
Serco's Logo
Accenture (US) Logo
Infosys' Logo
Cognizant Technology Solutions' Logo

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TCS (Tata Consultancy Services) as an Employer

3.2/5

TCS (Tata Consultancy Services) has a 3.2/5 stars for its overall company culture rated by their employees

  TCS (Tata Consultancy Services) CEO
top
40%
CEO of TCS (Tata Consultancy Services)

In the Top 40% of Similar Sized Companies on Comparably.

Consumer vs. Employees

TCS (Tata Consultancy Services) scored a 22 for Net Promoter Score and a -7 for Employee Net Promoter Score. NPS gauges how likely a customer of TCS (Tata Consultancy Services) would recommend the brand to a friend. ENPS measures how likely TCS (Tata Consultancy Services) employees would recommend working at TCS (Tata Consultancy Services) to a friend.

Net Promoter Score

22
NPS Score
52%Promoters
18%Passive
30%Detractors

Employee Net Promoter Score

-7
eNPS Score
33%Promoters
27%Passive
40%Detractors

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Retail
4
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
5
Amazon  Amazon CEO
Andy Jassy
Retail
6
Apple  Apple CEO
Timothy Cook
Tech
7
Nike  Nike CEO
John Donahoe
Fashion and Beauty