7
NPS
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GlobalLogic
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About GlobalLogic's Brand
GlobalLogic is a full-lifecycle product development services leader Among its major competitors, GlobalLogic is ranked in 4th place for NPS while Vention is 1st, and Globant is 2nd.Their current valuation is $21.05B
Brand at a Glance
75%
Customer Loyalty
3.8/5
Product Quality
3.5/5
Pricing
3.6/5
Customer Service
GlobalLogic CMO
Arya Barirani
Arya Barirani serves as the Chief Marketing Officer (CMO) of GlobalLogic. Arya started at GlobalLogic in December of 2015. Arya currently resides in San Francisco Bay Area.
GlobalLogic Ranking
- #4 / 4 of its competitors
GlobalLogic NPS
GlobalLogic's Net Promoter Score (NPS) is a 7 with 40% Promoters, 27% Passives, and 33% Detractors. Net Promoter Score tracks whether GlobalLogic's customers would recommend using the product based on a scale of -100 to 100.
GlobalLogic Overall NPS
| 40% | Promoters |
|---|---|
| 27% | Passives |
| 33% | Detractors |
GlobalLogic NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2023 16 | Aug 2023 | 16 |
Oct 2023 15 | Oct 2023 | 15 |
Nov 2023 10 | Nov 2023 | 10 |
Dec 2023 14 | Dec 2023 | 14 |
Jan 2024 11 | Jan 2024 | 11 |
Feb 2024 8 | Feb 2024 | 8 |
Mar 2024 8 | Mar 2024 | 8 |
Apr 2024 9 | Apr 2024 | 9 |
Jun 2024 11 | Jun 2024 | 11 |
Sep 2024 8 | Sep 2024 | 8 |
Apr 2025 6 | Apr 2025 | 6 |
Dec 2025 7 | Dec 2025 | 7 |
How Other Brands Compare
GlobalLogic is ranked #4 for NPS among its competitors. Vention and Globant come in first and second, with EPAM Systems coming in at third. Among those competitors, it is the second most valued company.
GlobalLogic |  EPAM Systems |  Globant |  Vention | |
| Global Ranking | #- | #396 | #452 | #- |
| NPS | 7 | 21 | 38 | 56 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | $21.05B | $14.94B | $8.41B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
GlobalLogic NPS by Gender
GlobalLogic's NPS was rated 17 by Male customers on Comparably.
Male
17
GlobalLogic's NPS was rated 17 by Male customers on Comparably.
50%
Promoters
17%
Passives
33%
Detractors
Female
N/A
GlobalLogic's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
GlobalLogic NPS by Ethnicity
GlobalLogic's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -34 | Caucasian | -34 |
Asian or Pacific Islander 67 | Asian or Pacific Islander | 67 |
GlobalLogic NPS by Usage
GlobalLogic's NPS was rated 100 points by customers who have used GlobalLogic's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 100 | Less than 1 Year | 100 |
GlobalLogic NPS vs. Competitors
Compared to its competitors, GlobalLogic's NPS is rated right below EPAM Systems.
| COMPANY | NPS Score | |
|---|---|---|
| Vention | 56 |
| Globant | 38 |
| EPAM Systems | 21 |
| GlobalLogic | 7 |
GlobalLogic Customer Loyalty
75%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
75% of GlobalLogic users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
GlobalLogic Customer Loyalty Score by Gender
GlobalLogic's Customer Loyalty score was rated 55 by Male customers on Comparably.
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Male
55%
Yes
Female
N/A
Yes
GlobalLogic Customer Loyalty Score by Ethnicity
GlobalLogic's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
% who answered "Yes"
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40
out of 100
Caucasian
100
out of 100
Asian or Pacific Islander
GlobalLogic Customer Loyalty Score by Usage
GlobalLogic's Customer Loyalty score was rated 100% by customers who have used GlobalLogic's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
GlobalLogic Customer Loyalty Score by Industry
GlobalLogic's Customer Loyalty score was rated 78% by Tech industry customers.
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GlobalLogic Customer Loyalty vs. Competitors
Compared to its competitors, GlobalLogic's Customer Loyalty score is rated right above Vention, and is preceded by Globant.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| EPAM Systems | 81% |
| Globant | 80% |
| GlobalLogic | 75% |
| Vention | 63% |
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GlobalLogic Product Quality
3.8/5
GlobalLogic has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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GlobalLogic Product Information
GlobalLogic’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated GlobalLogic's product the highest.
- Website
- http://www.globallogic.com
- Company Size
- 10,000+ Employees
Industry
Tech
Business Services
Enterprise
SaaS
Quick Insights into GlobalLogic Product Quality
GlobalLogic's Product Quality score was rated highest by customers who have used GlobalLogic's products/services for Less than 1 Year, and rated lowest by Caucasian customers.
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Ranked GlobalLogic Product Quality the Highest
Ranked GlobalLogic Product Quality the Lowest
GlobalLogic Product Quality Score by Gender
GlobalLogic's Product Quality score was rated 3.1 by Male customers on Comparably.
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Male
3.1/5
Female
N/A
GlobalLogic Product Quality Score by Ethnicity
GlobalLogic's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of GlobalLogic.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
Asian or Pacific Islander 4.6 | Asian or Pacific Islander | 4.6 |
GlobalLogic Product Quality Score by Usage
GlobalLogic's Product Quality score was rated 5 stars by customers who have used GlobalLogic's products/services for Less than 1 Year.
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GlobalLogic Product Quality Score by Industry
GlobalLogic's Product Quality score was rated 3.7 stars by Tech industry customers.
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GlobalLogic Product Quality vs. Competitors
Compared to its competitors, GlobalLogic's Product Quality score is rated right below EPAM Systems.
| COMPANY | Product Quality Score | |
|---|---|---|
| Globant | 4.1/5 |
| Vention | 3.8/5 |
| EPAM Systems | 3.8/5 |
| GlobalLogic | 3.8/5 |
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GlobalLogic Pricing
GlobalLogic ROI & Value For Money
3.5/5
GlobalLogic has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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GlobalLogic Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into GlobalLogic ROI
GlobalLogic's ROI score was rated highest by customers who have used GlobalLogic's products/services for Less than 1 Year, and rated lowest by Caucasian customers.
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Ranked GlobalLogic ROI the Highest
Ranked GlobalLogic ROI the Lowest
GlobalLogic ROI Score by Gender
GlobalLogic's ROI score was rated 3 by Male customers on Comparably.
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Male
3/5
Female
N/A
GlobalLogic ROI Score by Ethnicity
GlobalLogic's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of GlobalLogic.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.1 | Caucasian | 2.1 |
Asian or Pacific Islander 4.6 | Asian or Pacific Islander | 4.6 |
GlobalLogic ROI Score by Usage
GlobalLogic's ROI score was rated 5 stars by customers who have used GlobalLogic's products/services for Less than 1 Year.
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GlobalLogic ROI Score by Industry
GlobalLogic's ROI score was rated 3.5 stars by Tech industry customers.
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GlobalLogic Pricing vs. Competitors
Compared to its competitors, GlobalLogic's ROI score is rated right below EPAM Systems.
| COMPANY | Pricing Score | |
|---|---|---|
| Globant | 4.1/5 |
| Vention | 3.8/5 |
| EPAM Systems | 3.8/5 |
| GlobalLogic | 3.5/5 |
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GlobalLogic Customer Satisfaction (CSAT)
GlobalLogic Customer Satisfaction (CSAT) Score
75 / 100
GlobalLogic has an overall Customer Satisfaction score of 75 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
19%
Satisfied
56%
Neither Satisfied nor Dissatisfied
19%
Dissatisfied
0%
Very Dissatisfied
6%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into GlobalLogic Customer Satisfaction
GlobalLogic's Customer Satisfaction score was rated highest by Asian or Pacific Islander customers, and rated lowest by Caucasian customers.
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Ranked GlobalLogic Customer Satisfaction the Highest
Ranked GlobalLogic Customer Satisfaction the Lowest
GlobalLogic Customer Satisfaction Score by Gender
GlobalLogic's Customer Satisfaction score was rated 67 by Male customers on Comparably.
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67 / 100
MaleVery Satisfied | 50% | |
|---|---|---|
Satisfied | 17% | |
Neither Satisfied nor Dissatisfied | 33% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
GlobalLogic Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
GlobalLogic's Customer Satisfaction (CSAT) score was rated 67% according to Caucasian users and customers.
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67 / 100
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Asian or Pacific Islander
GlobalLogic's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.
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100 / 100
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
GlobalLogic Customer Satisfaction Score by Industry
GlobalLogic's Customer Satisfaction score was rated 67 points by Tech industry customers.
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"label": "Tech",
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}GlobalLogic Customer Satisfaction vs. Competitors
Compared to its competitors, GlobalLogic's Customer Satisfaction score is rated right above Vention, and is preceded by EPAM Systems.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Globant | 84% |
| EPAM Systems | 83% |
| GlobalLogic | 75% |
| Vention | 71% |
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GlobalLogic Customer Service
3.6/5
GlobalLogic has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
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About GlobalLogic's Customer Service
Address
1741 Technology Drive, Suite 400, San Jose, CA 95110
Website
http://www.globallogic.com
Quick Insights into GlobalLogic Customer Service
GlobalLogic's Customer Service score was rated highest by customers who have used GlobalLogic's products/services for Less than 1 Year, and rated lowest by Caucasian customers.
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Ranked GlobalLogic Customer Service the Highest
Ranked GlobalLogic Customer Service the Lowest
GlobalLogic Customer Service Score by Gender
GlobalLogic's Customer Service score was rated 3.2 by Male customers on Comparably.
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Male
3.2/5
Female
N/A
GlobalLogic Customer Service Score by Ethnicity
GlobalLogic's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of GlobalLogic.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.1 | Caucasian | 2.1 |
Asian or Pacific Islander 4.5 | Asian or Pacific Islander | 4.5 |
GlobalLogic Customer Service Score by Usage
GlobalLogic's Customer Service score was rated 5 stars by customers who have used GlobalLogic's products/services for Less than 1 Year.
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GlobalLogic Customer Service Score by Industry
GlobalLogic's Customer Service score was rated 3.5 stars by Tech industry customers.
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GlobalLogic Customer Service vs. Competitors
Compared to its competitors, GlobalLogic's Customer Service score is rated right above Vention, and is preceded by EPAM Systems.
| COMPANY | Customer Service Score | |
|---|---|---|
| Globant | 4.1/5 |
| EPAM Systems | 3.9/5 |
| GlobalLogic | 3.6/5 |
| Vention | 3.4/5 |
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GlobalLogic as an Employer
4.5/5
GlobalLogic has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
GlobalLogic scored a 7 for Net Promoter Score and a 23 for Employee Net Promoter Score. NPS gauges how likely a customer of GlobalLogic would recommend the brand to a friend. ENPS measures how likely GlobalLogic employees would recommend working at GlobalLogic to a friend.
Net Promoter Score
7
NPS Score
| 40% | Promoters |
|---|---|
| 27% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
23
eNPS Score
| 50% | Promoters |
|---|---|
| 23% | Passive |
| 27% | Detractors |
