

Dodge Data & Analytics is a provider of data, analytics, news, and intelligence serving the North American commercial construction industry. Dodge’s brand is ranked #374 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Dodge. When compared to other organizations within the Automotive and Transportation industry, Dodge is ranked #24. Among its major competitors, Dodge is ranked in 2nd place for NPS while CMD is 1st, and Chrysler is 3rd. Overall, Dodge has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $12.37B

Sharon Lubrano serves as the Chief Marketing Officer of Dodge Data & Analytics. Sharon started at Dodge Data & Analytics in July of 2016. Sharon currently resides in Greater New York City Area.
Dodge's Net Promoter Score (NPS) is a 14 with 51% Promoters, 12% Passives, and 37% Detractors. Net Promoter Score tracks whether Dodge's customers would recommend using the product based on a scale of -100 to 100.
| 51% | Promoters |
|---|---|
| 12% | Passives |
| 37% | Detractors |
| Summary | Date | Score |
|---|---|---|
Oct 2024 14 | Oct 2024 | 14 |
Nov 2024 15 | Nov 2024 | 15 |
Dec 2024 15 | Dec 2024 | 15 |
Jan 2025 15 | Jan 2025 | 15 |
Feb 2025 15 | Feb 2025 | 15 |
Mar 2025 15 | Mar 2025 | 15 |
Apr 2025 15 | Apr 2025 | 15 |
May 2025 15 | May 2025 | 15 |
Jun 2025 15 | Jun 2025 | 15 |
Oct 2025 14 | Oct 2025 | 14 |
Dec 2025 14 | Dec 2025 | 14 |
Jan 2026 14 | Jan 2026 | 14 |
Dodge is ranked second for NPS among its competitors. CMD and Chrysler come in first and third, with Chevrolet coming in at #4. Among those competitors, it is the lowest valued company behind Chevrolet.
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Male customers rated Dodge's NPS 51 points higher than Female customers.
Dodge's NPS was rated 2 by Male customers on Comparably.
Dodge's NPS was rated -49 by Female customers on Comparably.
Dodge's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -31 | Caucasian | -31 |
Hispanic or Latino 10 | Hispanic or Latino | 10 |
African American/Black 0 | African American/Black | 0 |
Asian or Pacific Islander 49 | Asian or Pacific Islander | 49 |
Other 0 | Other | 0 |
Dodge's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
Dodge's NPS was rated the highest by customers who have used Dodge's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -47 | Less than 1 Year | -47 |
1 to 2 Years 0 | 1 to 2 Years | 0 |
2 to 5 Years -3 | 2 to 5 Years | -3 |
5 to 10 Years -18 | 5 to 10 Years | -18 |
Over 10 Years -6 | Over 10 Years | -6 |
Compared to its competitors, Dodge's NPS is rated right above Construction Software Technologies, and is preceded by CMD.
| COMPANY | NPS Score | |
|---|---|---|
![]() | CMD | 100 |
![]() | Dodge | 14 |
![]() | Construction Software Technologies | N/A |
![]() | Chrysler | -10 |
![]() | Chevrolet | -26 |
Out of the 25 Dodge customer reviews 12 were positive and 13 were constructive. Dodge customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
84% of Dodge users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Male customers rated Dodge's Customer Loyalty score 4% higher than Female customers.
Dodge's Customer Loyalty score was rated the highest by Other customers, and the lowest by African American/Black customers.
% who answered "Yes"
Dodge's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
| Summary | Age | Score |
|---|---|---|
18-25 97% | 18-25 | 97% |
26-30 86% | 26-30 | 86% |
31-35 82% | 31-35 | 82% |
36-40 33% | 36-40 | 33% |
41-45 75% | 41-45 | 75% |
46-50 75% | 46-50 | 75% |
51-55 85% | 51-55 | 85% |
56-60 73% | 56-60 | 73% |
61-65 82% | 61-65 | 82% |
66+ 89% | 66+ | 89% |
Dodge's Customer Loyalty score was rated the highest by customers who have used Dodge's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Dodge's Customer Loyalty score was rated the highest by Automotive and Transportation industry customers, and the lowest by Mechanical, Civil or Industrial Engineering industry customers.
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Compared to its competitors, Dodge's Customer Loyalty score is rated right above Chevrolet.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Dodge | 84% |
![]() | Chevrolet | 78% |
![]() | Chrysler | 73% |
![]() | CMD | N/A |
![]() | Construction Software Technologies | N/A |
In the Automotive and Transportation industry, Dodge's Customer Loyalty score is rated right above Audi, and is preceded by Porsche.
Dodge has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.
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Dodge’s product quality score is a 3.3 out of 5 as rated by its users and customers. Reviewers from the Energy and Manufacturing industry rated Dodge's product the highest. Reviewers from the Healthcare, Hospitals and Medicine industry rated Dodge the lowest at 3.2.
Dodge's Product Quality score was rated highest by customers ages 18-25, and rated lowest by customers from the Education industry.
Male customers rated Dodge's Product Quality score 1.1 stars higher than Female customers.
Dodge's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.3 | Caucasian | 2.3 |
Hispanic or Latino 3.1 | Hispanic or Latino | 3.1 |
African American/Black 3.1 | African American/Black | 3.1 |
Asian or Pacific Islander 3.9 | Asian or Pacific Islander | 3.9 |
Other 3.4 | Other | 3.4 |
Dodge's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
| Summary | Age | Score |
|---|---|---|
18-25 4.5 | 18-25 | 4.5 |
26-30 3.6 | 26-30 | 3.6 |
31-35 2.9 | 31-35 | 2.9 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.7 | 41-45 | 1.7 |
46-50 1.8 | 46-50 | 1.8 |
51-55 2.1 | 51-55 | 2.1 |
56-60 2.3 | 56-60 | 2.3 |
61-65 2.4 | 61-65 | 2.4 |
66+ 2 | 66+ | 2 |
Dodge's Product Quality score was rated the highest by customers who have used Dodge's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Dodge's Product Quality score was rated the highest by Energy and Manufacturing industry customers, and the lowest by Education industry customers.
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Compared to its competitors, Dodge's Product Quality score is rated right above Chrysler.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Dodge | 3.3/5 |
![]() | Chrysler | 3/5 |
![]() | Chevrolet | 2.5/5 |
![]() | CMD | N/A |
![]() | Construction Software Technologies | N/A |
In the Automotive and Transportation industry, Dodge's Product Quality score is rated right below FedEx.
Dodge has a value for money and ROI score of 3.1 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Construction industry think that they had the lowest ROI from Dodge.
Dodge's ROI score was rated highest by customers ages 18-25, and rated lowest by customers from the Education industry.
Male customers rated Dodge's ROI score 0.9 stars higher than Female customers.
Dodge's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.2 | Caucasian | 2.2 |
Hispanic or Latino 3 | Hispanic or Latino | 3 |
African American/Black 3.2 | African American/Black | 3.2 |
Asian or Pacific Islander 3.6 | Asian or Pacific Islander | 3.6 |
Other 3.1 | Other | 3.1 |
Dodge's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.
| Summary | Age | Score |
|---|---|---|
18-25 4.2 | 18-25 | 4.2 |
26-30 3.6 | 26-30 | 3.6 |
31-35 3 | 31-35 | 3 |
36-40 1.5 | 36-40 | 1.5 |
41-45 2.1 | 41-45 | 2.1 |
46-50 1.7 | 46-50 | 1.7 |
51-55 1.5 | 51-55 | 1.5 |
56-60 2.1 | 56-60 | 2.1 |
61-65 2.1 | 61-65 | 2.1 |
66+ 2.1 | 66+ | 2.1 |
Dodge's ROI score was rated the highest by customers who have used Dodge's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Dodge's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Education industry customers.
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Compared to its competitors, Dodge's ROI score is rated right above Chrysler.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Dodge | 3.1/5 |
![]() | Chrysler | 2.8/5 |
![]() | Chevrolet | 2.3/5 |
![]() | CMD | N/A |
![]() | Construction Software Technologies | N/A |
In the Automotive and Transportation industry, Dodge's ROI score is rated right below FedEx.
Dodge has an overall Customer Satisfaction score of 58 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Dodge's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers from the Education industry.
Male customers rated Dodge's Customer Satisfaction score 15 points higher than Female customers.
Very Satisfied | 34% | |
|---|---|---|
Satisfied | 16% | |
Neither Satisfied nor Dissatisfied | 6% | |
Dissatisfied | 9% | |
Very Dissatisfied | 35% |
Very Satisfied | 29% | |
|---|---|---|
Satisfied | 6% | |
Neither Satisfied nor Dissatisfied | 3% | |
Dissatisfied | 9% | |
Very Dissatisfied | 53% |
Dodge's Customer Satisfaction (CSAT) score was rated 33% according to Caucasian users and customers.
Dodge's Customer Satisfaction (CSAT) score was rated 60% according to Hispanic or Latino users and customers.
Dodge's Customer Satisfaction (CSAT) score was rated 52% according to African American/Black users and customers.
Dodge's Customer Satisfaction (CSAT) score was rated 83% according to Asian or Pacific Islander users and customers.
Dodge's Customer Satisfaction (CSAT) score was rated 67% according to Other users and customers.
Dodge's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 88% | |||||||||||||||
| 26-30 | 75% | |||||||||||||||
| 31-35 | 56% | |||||||||||||||
| 36-40 | 34% | |||||||||||||||
| 41-45 | 18% | |||||||||||||||
| 46-50 | 18% | |||||||||||||||
| 51-55 | 8% | |||||||||||||||
| 56-60 | 40% | |||||||||||||||
| 61-65 | 34% | |||||||||||||||
| 66+ | 32% |
Dodge's Customer Satisfaction score was rated the highest by customers who have used Dodge's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Dodge's Customer Satisfaction score was rated the highest by Energy and Manufacturing industry customers, and the lowest by Education industry customers.
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"groupId": 554,
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}Compared to its competitors, Dodge's Customer Satisfaction score is rated right above Chrysler.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Dodge | 58% |
![]() | Chrysler | 54% |
![]() | Chevrolet | 34% |
![]() | CMD | 0% |
![]() | Construction Software Technologies | 0% |
In the Automotive and Transportation industry, Dodge's Customer Satisfaction score is rated right below FedEx.
Dodge has an overall Customer Service score of 3.1 out of 5 stars rated by its users and customers.
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New York City, NY
http://construction.com/
(212)904-3507
Dodge's Customer Service score was rated highest by customers ages 18-25, and rated lowest by customers from the Education industry.
Male customers rated Dodge's Customer Service score 1.1 stars higher than Female customers.
Dodge's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2 | Caucasian | 2 |
Hispanic or Latino 3.2 | Hispanic or Latino | 3.2 |
African American/Black 3 | African American/Black | 3 |
Asian or Pacific Islander 3.6 | Asian or Pacific Islander | 3.6 |
Other 3.1 | Other | 3.1 |
Dodge's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.3 | 18-25 | 4.3 |
26-30 3.5 | 26-30 | 3.5 |
31-35 3.1 | 31-35 | 3.1 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.6 | 41-45 | 1.6 |
46-50 2.2 | 46-50 | 2.2 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.9 | 56-60 | 1.9 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.7 | 66+ | 1.7 |
Dodge's Customer Service score was rated the highest by customers who have used Dodge's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Dodge's Customer Service score was rated the highest by Energy and Manufacturing industry customers, and the lowest by Education industry customers.
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Compared to its competitors, Dodge's Customer Service score is rated right above Chrysler.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Dodge | 3.1/5 |
![]() | Chrysler | 2.7/5 |
![]() | Chevrolet | 2.4/5 |
![]() | CMD | N/A |
![]() | Construction Software Technologies | N/A |
In the Automotive and Transportation industry, Dodge's Customer Service score is rated right below FedEx.
Dodge has a 4.1/5 stars for its overall company culture rated by their employees

Dodge scored a 14 for Net Promoter Score and a 18 for Employee Net Promoter Score. NPS gauges how likely a customer of Dodge would recommend the brand to a friend. ENPS measures how likely Dodge employees would recommend working at Dodge to a friend.
| 51% | Promoters |
|---|---|
| 12% | Passive |
| 37% | Detractors |
| 53% | Promoters |
|---|---|
| 12% | Passive |
| 35% | Detractors |
Dodge is ranked #374 in the Global Top 100 Brands. It ranks just behind Tory Burch and just ahead of Fitbit.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
372 | ![]() | Marc Jacobs | ![]() | Marc Jacobs | Fashion and Beauty |
373 | ![]() | Tory Burch | ![]() | Tory Burch | Fashion and Beauty |
374 | ![]() | Dodge | ![]() | Timothy Kuniskis | Automotive and Transportation |
375 | ![]() | Fitbit | ![]() | James Park | Health and Wellness |
376 | ![]() | Eventbrite | ![]() | Julia Hartz | Business and Consumer Services |
377 | ![]() | Frito-Lay | ![]() | Steven William | Food and Beverages |
378 | ![]() | Hallmark | ![]() | Mike Perry | Consumer Goods |
Dodge is ranked #24 in the Automotive and Transportation Industry. It ranks just behind Textron and just ahead of Lockheed Martin.
| RANK | COMPANY | Location | |
|---|---|---|---|
22 | ![]() | Uline | Pleasant Prairie, WI |
23 | ![]() | Textron | Providence, RI |
24 | ![]() | Dodge | New York City, NY |
25 | ![]() | Lockheed Martin | Bethesda, MD |
26 | ![]() | Cadillac | Detroit, MI |
27 | ![]() | Ryder System | |
28 | ![]() | Lear Corporation | Southfield, MI |