Naughty Dog NPS & Customer Reviews | Comparably
Naughty Dog is
Ranked
#95
in
Media and Entertainment Brands
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Naughty Dog
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Naughty Dog is ranked #95 in Media and Entertainment Brands

About Naughty Dog's Brand

Naughty Dog, a video game developer that produces games on PlayStation systems, including the Crash Bandicoot and Jak and Daxter franchises. Naughty Dog’s brand is ranked #736 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Naughty Dog. When compared to other organizations within the Media and Entertainment industry, Naughty Dog is ranked #95. Among its major competitors, Naughty Dog is ranked in 3rd place for NPS while Insomniac Games is 1st, and Telltale Games is 2nd.

Brand at a Glance

90%
Customer Loyalty
4.5/5
Product Quality
4.2/5
Pricing
4.2/5
Customer Service

Naughty Dog Ranking

Naughty Dog NPS

Naughty Dog's Net Promoter Score (NPS) is a 60 with 73% Promoters, 14% Passives, and 13% Detractors. Net Promoter Score tracks whether Naughty Dog's customers would recommend using the product based on a scale of -100 to 100.

Naughty Dog Overall NPS

60
NPS
73%Promoters
14%Passives
13%Detractors
Naughty Dog Overall NPS

Naughty Dog NPS Trend

-100
-50
0
50
100
Aug 2024
59
Aug 202459
Sep 2024
60
Sep 202460
Oct 2024
60
Oct 202460
Dec 2024
59
Dec 202459
Jan 2025
60
Jan 202560
Feb 2025
60
Feb 202560
Mar 2025
60
Mar 202560
Apr 2025
60
Apr 202560
Jun 2025
60
Jun 202560
Aug 2025
60
Aug 202560
Oct 2025
59
Oct 202559
Nov 2025
58
Nov 202558

How Other Brands Compare

Naughty Dog is ranked second for NPS among its competitors. Insomniac Games and Activision come in first and third, with Activision Blizzard coming in at #4.

Naughty Dog's Logo
Naughty Dog
Activision's Logo
Activision
Activision Blizzard's Logo
Activision Blizzard
Insomniac Games' Logo
Insomniac Games
Global Ranking#736#157#527#743
NPS60-7-1375
Social Sentiment Calculated by analyzing social media and other online mentions-Neutral--
Valuation Updated every 24 hours for public companies-$74.02B$74.97B-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Naughty Dog NPS by Gender

Female customers rated Naughty Dog's NPS 31 points higher than Male customers.

Male

54

Naughty Dog's NPS was rated 54 by Male customers on Comparably.

72%
Promoters
10%
Passives
18%
Detractors

Female

85

Naughty Dog's NPS was rated 85 by Female customers on Comparably.

85%
Promoters
15%
Passives
0%
Detractors

Naughty Dog NPS by Ethnicity

Naughty Dog's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

-100
-50
0
50
100
Caucasian
67
Caucasian67
Hispanic or Latino
85
Hispanic or Latino85
African American/Black
45
African American/Black45
Asian or Pacific Islander
57
Asian or Pacific Islander57
Other
28
Other28

Naughty Dog NPS by Age

Naughty Dog's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.

0
20
40
60
80
100
Promoters
76%
Passives
12%
Detractors
12%
18-2576%12%12%
Promoters
80%
Passives
20%
Detractors
0%
26-3080%20%0%
Promoters
50%
Passives
0%
Detractors
50%
36-4050%0%50%

Naughty Dog NPS by Usage

Naughty Dog's NPS was rated the highest by customers who have used Naughty Dog's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

-100
-50
0
50
100
Less than 1 Year
34
Less than 1 Year34
1 to 2 Years
37
1 to 2 Years37
2 to 5 Years
61
2 to 5 Years61
5 to 10 Years
95
5 to 10 Years95
Over 10 Years
42
Over 10 Years42

Naughty Dog NPS vs. Competitors

Compared to its competitors, Naughty Dog's NPS is rated right above Capcom, and is preceded by Telltale Games.

Naughty Dog NPS vs Companies in Media and Entertainment

In the Media and Entertainment industry, Naughty Dog's NPS is rated right above Nintendo.

Naughty Dog Customer Reviews

Out of the 12 Naughty Dog customer reviews 11 were positive and 1 was constructive. Naughty Dog customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
The emotional value within naughty dog cannot be replicated in another company, the art style and the music is also truely an experience.
What do you value most about this brand?
I value the commitment to diversity and the commitment to making stunning games with amazing stories.
What do you value most about this brand?
Their interactive story telling style
What do you value most about this brand?
The absolute value and care they put into the development of their games and their customers.
What do you value most about this brand?
The quality of the stories and game elements

Naughty Dog Customer Loyalty

90%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

90% of Naughty Dog users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

90
90%
10
10%
Naughty Dog Customer Loyalty

Naughty Dog Customer Loyalty Score by Gender

Female customers rated Naughty Dog's Customer Loyalty score 5% higher than Male customers.

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Male
95%
Yes
Female
100%
Yes

Naughty Dog Customer Loyalty Score by Ethnicity

Naughty Dog's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

% who answered "Yes"

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93
out of 100
Caucasian
100
out of 100
Hispanic or Latino
90
out of 100
African American/Black
100
out of 100
Asian or Pacific Islander
92
out of 100
Other

Naughty Dog Customer Loyalty Score by Age

Naughty Dog's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.

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0
20%
40%
60%
80%
100%
18-25
95%
18-2595%
26-30
100%
26-30100%
36-40
85%
36-4085%

Naughty Dog Customer Loyalty Score by Usage

Naughty Dog's Customer Loyalty score was rated the highest by customers who have used Naughty Dog's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
85%
1 to 2 Years
78%
2 to 5 Years
100%
5 to 10 Years
100%
Over 10 Years
93%

Naughty Dog Customer Loyalty Score by Industry

Naughty Dog's Customer Loyalty score was rated the highest by Arts and Entertainment industry customers, and the lowest by Tech industry customers.

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Tech
97%
Arts and Entertainment
100%

Naughty Dog Customer Loyalty vs. Competitors

Compared to its competitors, Naughty Dog's Customer Loyalty score is rated right above Insomniac Games, and is preceded by Capcom.

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Naughty Dog's Logo
VS
Capcom's Logo
Insomniac Games' Logo
Activision's Logo
Telltale Games' Logo
Infinity Ward's Logo
Activision Blizzard's Logo

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Customer Loyalty for Other Media and Entertainment Brands

In the Media and Entertainment industry, Naughty Dog's Customer Loyalty score is rated right above ROBLOX.

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Naughty Dog's Logo
VS
ROBLOX's Logo
Nintendo's Logo
Netflix's Logo
Spotify's Logo
Apple's Logo
Instagram's Logo
Rockstar Games' Logo
The Walt Disney Company's Logo

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Naughty Dog Product Quality

4.5/5

Naughty Dog has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.

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Naughty Dog Product Information

Naughty Dog’s product quality score is a 4.5 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Naughty Dog's product the highest.

Website
http://www.naughtydog.com
Company Size
51-200 Employees

Industry

Tech
Gaming
Productivity
SaaS

Quick Insights into Naughty Dog Product Quality

Naughty Dog's Product Quality score was rated highest by customers who have used Naughty Dog's products/services for 5 to 10 Years, and rated lowest by customers who have used Naughty Dog's products/services for Less than 1 Year.

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Ranked Naughty Dog Product Quality the Highest

5 to 10 Years
5
Hispanic or Latino
5
Female
4.9

Ranked Naughty Dog Product Quality the Lowest

Other
4.4
36-40
3.9
Less than 1 Year
3.6

Naughty Dog Product Quality Score by Gender

Female customers rated Naughty Dog's Product Quality score 0.4 stars higher than Male customers.

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Male

4.5/5

Female

4.9/5

Naughty Dog Product Quality Score by Ethnicity

Naughty Dog's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
4.6
Caucasian4.6
Hispanic or Latino
5
Hispanic or Latino5
African American/Black
4.6
African American/Black4.6
Asian or Pacific Islander
4.5
Asian or Pacific Islander4.5
Other
4.4
Other4.4

Naughty Dog Product Quality Score by Age

Naughty Dog's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.

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0
1
2
3
4
5
18-25
4.6
18-254.6
26-30
4.8
26-304.8
36-40
3.9
36-403.9

Naughty Dog Product Quality Score by Usage

Naughty Dog's Product Quality score was rated the highest by customers who have used Naughty Dog's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.6
1 to 2 Years
4.2
2 to 5 Years
4.8
5 to 10 Years
5
Over 10 Years
4.3

Naughty Dog Product Quality Score by Industry

Naughty Dog's Product Quality score was rated 4.6 stars by both Arts and Entertainment and Tech industry customers.

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Tech
4.6
Arts and Entertainment
4.6

Naughty Dog Product Quality vs. Competitors

Compared to its competitors, Naughty Dog's Product Quality score is rated right above Telltale Games, and is preceded by Insomniac Games.

COMPANYProduct Quality Score
Insomniac Games4.5/5
Naughty Dog4.5/5
Telltale Games4.2/5
Capcom4.2/5
Activision3.2/5
Activision Blizzard3/5
Infinity Ward2.3/5

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Naughty Dog's Logo
VS
Insomniac Games' Logo
Telltale Games' Logo
Capcom's Logo
Activision's Logo
Activision Blizzard's Logo
Infinity Ward's Logo

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Product Quality for Other Media and Entertainment Brands

In the Media and Entertainment industry, Naughty Dog's Product Quality score is rated right above Nintendo.

COMPANYProduct Quality Score
Naughty Dog4.5/5
Nintendo4.4/5
Apple4.3/5
Netflix4.2/5
Spotify4.2/5
The Walt Disney Company4.1/5
Rockstar Games4.1/5
ROBLOX4/5
Instagram3.7/5

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Naughty Dog's Logo
VS
Nintendo's Logo
Apple's Logo
Netflix's Logo
Spotify's Logo
The Walt Disney Company's Logo
Rockstar Games' Logo
ROBLOX's Logo
Instagram's Logo

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Naughty Dog Pricing

Naughty Dog ROI & Value For Money

4.2/5

Naughty Dog has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.

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Naughty Dog Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Arts and Entertainment industry. The users from the Tech industry think that they had the lowest ROI from Naughty Dog.

Quick Insights into Naughty Dog ROI

Naughty Dog's ROI score was rated highest by customers who have used Naughty Dog's products/services for 5 to 10 Years, and rated lowest by customers who have used Naughty Dog's products/services for Less than 1 Year.

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Ranked Naughty Dog ROI the Highest

5 to 10 Years
4.7
26-30
4.6
Female
4.6

Ranked Naughty Dog ROI the Lowest

Other
3.9
36-40
3.6
Less than 1 Year
3.6

Naughty Dog ROI Score by Gender

Female customers rated Naughty Dog's ROI score 0.5 stars higher than Male customers.

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Male

4.1/5

Female

4.6/5

Naughty Dog ROI Score by Ethnicity

Naughty Dog's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
4.2
Caucasian4.2
Hispanic or Latino
4.6
Hispanic or Latino4.6
African American/Black
4.1
African American/Black4.1
Asian or Pacific Islander
4.4
Asian or Pacific Islander4.4
Other
3.9
Other3.9

Naughty Dog ROI Score by Age

Naughty Dog's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.

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0
1
2
3
4
5
18-25
4.2
18-254.2
26-30
4.6
26-304.6
36-40
3.6
36-403.6

Naughty Dog ROI Score by Usage

Naughty Dog's ROI score was rated the highest by customers who have used Naughty Dog's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.6
1 to 2 Years
3.9
2 to 5 Years
4.2
5 to 10 Years
4.7
Over 10 Years
3.9

Naughty Dog ROI Score by Industry

Naughty Dog's ROI score was rated the highest by Arts and Entertainment industry customers, and the lowest by Tech industry customers.

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Tech
4.2
Arts and Entertainment
4.4

Naughty Dog Pricing vs. Competitors

Compared to its competitors, Naughty Dog's ROI score is rated right above Capcom, and is preceded by Insomniac Games.

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Naughty Dog's Logo
VS
Insomniac Games' Logo
Capcom's Logo
Telltale Games' Logo
Activision Blizzard's Logo
Activision's Logo
Infinity Ward's Logo

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ROI for Other Media and Entertainment Brands

In the Media and Entertainment industry, Naughty Dog's ROI score is rated right above Spotify.

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Naughty Dog's Logo
VS
Spotify's Logo
Nintendo's Logo
Netflix's Logo
Apple's Logo
Rockstar Games' Logo
ROBLOX's Logo
The Walt Disney Company's Logo
Instagram's Logo

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Naughty Dog Customer Satisfaction (CSAT)

Naughty Dog Customer Satisfaction (CSAT) Score

86 / 100

Naughty Dog has an overall Customer Satisfaction score of 86 rated by its users and customers.

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Very Satisfied63%
Satisfied23%
Neither Satisfied nor Dissatisfied7%
Dissatisfied2%
Very Dissatisfied5%
Very Satisfied
63%
Satisfied
23%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
2%
Very Dissatisfied
5%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Naughty Dog Customer Satisfaction

Naughty Dog's Customer Satisfaction score was rated highest by customers who have used Naughty Dog's products/services for 5 to 10 Years, and rated lowest by customers ages 36-40.

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Ranked Naughty Dog Customer Satisfaction the Highest

5 to 10 Years
100%
Arts and Entertainment
100%
Caucasian
100%

Ranked Naughty Dog Customer Satisfaction the Lowest

Other
73%
Over 10 Years
57%
36-40
50%

Naughty Dog Customer Satisfaction Score by Gender

Female customers rated Naughty Dog's Customer Satisfaction score 15 points higher than Male customers.

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85 / 100
Male
Very Satisfied
63%
Satisfied
22%
Neither Satisfied nor Dissatisfied
15%
Dissatisfied
0%
Very Dissatisfied
0%
100 / 100
Female
Very Satisfied
95%
Satisfied
5%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

Naughty Dog Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Naughty Dog's Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.

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100 / 100
Very Satisfied100%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Hispanic or Latino

Naughty Dog's Customer Satisfaction (CSAT) score was rated 100% according to Hispanic or Latino users and customers.

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100 / 100
Very Satisfied77%
Satisfied23%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
77%
Satisfied
23%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to African American/Black

Naughty Dog's Customer Satisfaction (CSAT) score was rated 86% according to African American/Black users and customers.

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86 / 100
Very Satisfied57%
Satisfied29%
Neither Satisfied nor Dissatisfied14%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
57%
Satisfied
29%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Asian or Pacific Islander

Naughty Dog's Customer Satisfaction (CSAT) score was rated 86% according to Asian or Pacific Islander users and customers.

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86 / 100
Very Satisfied72%
Satisfied14%
Neither Satisfied nor Dissatisfied14%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
72%
Satisfied
14%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Other

Naughty Dog's Customer Satisfaction (CSAT) score was rated 73% according to Other users and customers.

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73 / 100
Very Satisfied55%
Satisfied18%
Neither Satisfied nor Dissatisfied27%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
55%
Satisfied
18%
Neither Satisfied nor Dissatisfied
27%
Dissatisfied
0%
Very Dissatisfied
0%

Naughty Dog Customer Satisfaction Score by Age

Naughty Dog's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.

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0
20
40
60
80
100
18-25 CSAT Score
93%
Very Satisfied
73%
Satisfied
20%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
0%
Very Dissatisfied
0%
18-2593%
36-40 CSAT Score
50%
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
17%
36-4050%

Naughty Dog Customer Satisfaction Score by Usage

Naughty Dog's Customer Satisfaction score was rated the highest by customers who have used Naughty Dog's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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1 to 2 Years
60
2 to 5 Years
94
5 to 10 Years
100
Over 10 Years
57

Naughty Dog Customer Satisfaction Score by Industry

Naughty Dog's Customer Satisfaction score was rated the highest by Arts and Entertainment industry customers, and the lowest by Tech industry customers.

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Tech
94
Arts and Entertainment
100

Naughty Dog Customer Satisfaction vs. Competitors

Compared to its competitors, Naughty Dog's Customer Satisfaction score is rated right above Capcom, and is preceded by Insomniac Games.

COMPANYCustomer Satisfaction (CSAT) Score
Telltale Games100%
Insomniac Games89%
Naughty Dog86%
Capcom82%
Activision Blizzard47%
Infinity Ward35%
Activision30%

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Naughty Dog's Logo
VS
Telltale Games' Logo
Insomniac Games' Logo
Capcom's Logo
Activision Blizzard's Logo
Infinity Ward's Logo
Activision's Logo

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Customer Satisfaction for Other Media and Entertainment Brands

In the Media and Entertainment industry, Naughty Dog's Customer Satisfaction score is rated right above Netflix, and is preceded by Nintendo.

COMPANYCustomer Satisfaction (CSAT) Score
Nintendo88%
Naughty Dog86%
Netflix85%
Apple85%
Spotify85%
The Walt Disney Company77%
Rockstar Games76%
ROBLOX73%
Instagram61%

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Naughty Dog's Logo
VS
Nintendo's Logo
Netflix's Logo
Apple's Logo
Spotify's Logo
The Walt Disney Company's Logo
Rockstar Games' Logo
ROBLOX's Logo
Instagram's Logo

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Naughty Dog Customer Service

4.2/5

Naughty Dog has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.

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About Naughty Dog's Customer Service

Address

Santa Monica, CA


Website

http://www.naughtydog.com


Phone Number

310-752-1000

Quick Insights into Naughty Dog Customer Service

Naughty Dog's Customer Service score was rated highest by customers ages 26-30, and rated lowest by customers ages 36-40.

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Ranked Naughty Dog Customer Service the Highest

26-30
4.6
5 to 10 Years
4.6
Female
4.5

Ranked Naughty Dog Customer Service the Lowest

Other
3.7
Less than 1 Year
3.6
36-40
3.4

Naughty Dog Customer Service Score by Gender

Female customers rated Naughty Dog's Customer Service score 0.4 stars higher than Male customers.

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Male

4.1/5

Female

4.5/5

Naughty Dog Customer Service Score by Ethnicity

Naughty Dog's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

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0
20
40
60
80
100
Caucasian
4.3
Caucasian4.3
Hispanic or Latino
4.4
Hispanic or Latino4.4
African American/Black
4
African American/Black4
Asian or Pacific Islander
4.3
Asian or Pacific Islander4.3
Other
3.7
Other3.7

Naughty Dog Customer Service Score by Age

Naughty Dog's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.

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0
20
40
60
80
100
18-25
4.2
18-254.2
26-30
4.6
26-304.6
36-40
3.4
36-403.4

Naughty Dog Customer Service Score by Usage

Naughty Dog's Customer Service score was rated the highest by customers who have used Naughty Dog's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.6
1 to 2 Years
4
2 to 5 Years
4.1
5 to 10 Years
4.6
Over 10 Years
3.9

Naughty Dog Customer Service Score by Industry

Naughty Dog's Customer Service score was rated the highest by Arts and Entertainment industry customers, and the lowest by Tech industry customers.

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Tech
4.2
Arts and Entertainment
4.3

Naughty Dog Customer Service vs. Competitors

Compared to its competitors, Naughty Dog's Customer Service score is rated right above Capcom, and is preceded by Insomniac Games.

COMPANYCustomer Service Score
Insomniac Games4.3/5
Naughty Dog4.2/5
Capcom3.9/5
Telltale Games3.5/5
Activision2.7/5
Activision Blizzard2.7/5
Infinity Ward2.2/5

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Naughty Dog's Logo
VS
Insomniac Games' Logo
Capcom's Logo
Telltale Games' Logo
Activision's Logo
Activision Blizzard's Logo
Infinity Ward's Logo

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Customer Service for Other Media and Entertainment Brands

In the Media and Entertainment industry, Naughty Dog's Customer Service score is rated right above Apple.

COMPANYCustomer Service Score
Naughty Dog4.2/5
Apple4.2/5
The Walt Disney Company4.1/5
Nintendo4/5
Netflix4/5
Spotify4/5
Rockstar Games3.7/5
ROBLOX3.6/5
Instagram3.3/5

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Naughty Dog's Logo
VS
Apple's Logo
The Walt Disney Company's Logo
Nintendo's Logo
Netflix's Logo
Spotify's Logo
Rockstar Games' Logo
ROBLOX's Logo
Instagram's Logo

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Naughty Dog as an Employer

3.5/5

Naughty Dog has a 3.5/5 stars for its overall company culture rated by their employees

  Naughty Dog CEO
top
30%
CEO of Naughty Dog

In the Top 30% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Naughty Dog scored a 60 for Net Promoter Score and a 35 for Employee Net Promoter Score. NPS gauges how likely a customer of Naughty Dog would recommend the brand to a friend. ENPS measures how likely Naughty Dog employees would recommend working at Naughty Dog to a friend.

Net Promoter Score

60
NPS Score
73%Promoters
14%Passive
13%Detractors

Employee Net Promoter Score

35
eNPS Score
64%Promoters
7%Passive
29%Detractors

Global Ranking Snapshot

Naughty Dog is ranked #736 in the Global Top 100 Brands. It ranks just behind Ivoclar Vivadent and just ahead of Pull and Bear.

RANKCOMPANYCEOINDUSTRY
734
Prologis  Prologis CEO
Hamid Moghadam
Banking and Financial Services
735
Ivoclar Vivadent  Ivoclar Vivadent CEO
Robert Ganley
Health and Wellness
736
Naughty Dog  Naughty Dog CEO
Media and Entertainment
737
Pull and Bear  Pull and Bear CEO
Retail
738
DPR Construction  DPR Construction CEO
Douglas Woods
Business and Consumer Services
739
Square Enix  Square Enix CEO
Media and Entertainment
740
Nu Skin Enterprises  Nu Skin Enterprises CEO
Ryan Napierski
Fashion and Beauty

Media and Entertainment Ranking Snapshot

Naughty Dog is ranked #95 in the Media and Entertainment Industry. It ranks just behind Just Dance and just ahead of Square Enix.

RANKCOMPANYLocation
93
MLB Network
94
Just Dance
New Lebanon, OH
95
Naughty Dog
Santa Monica, CA
96
Square Enix
97
Insomniac Games
Burbank, CA
98
Funko
Lynnwood, WA
99
Meow Wolf
Santa Fe, NM