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Prologis is

Ranked

#58

Banking and Financial Services Brands

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Prologis is ranked #58 in Banking and Financial Services Brands

About Prologis' Brand

As the world’s leader in logistics real estate, we provide logistics real estate solutions in partnership with top manufacturing & distribution companies. Prologis’s brand is ranked #734 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Prologis. When compared to other organizations within the Banking and Financial Services industry, Prologis is ranked #58. Among its major competitors, Prologis is ranked in 1st place for NPS while The RMR Group is 2nd, and Goodman Group is 3rd.Their current market cap is $77.87B

Brand at a Glance

85%

Customer Loyalty

4.1/5

Product Quality

4.2/5

Pricing

4.3/5

Customer Service

Prologis Ranking

^#58 in Banking and Financial Services
^#1 / 4 of its competitors

Prologis NPS

Prologis's Net Promoter Score (NPS) is a 34 with 59% Promoters, 16% Passives, and 25% Detractors. Net Promoter Score tracks whether Prologis's customers would recommend using the product based on a scale of -100 to 100.

Prologis Overall NPS

NPS

59%	Promoters
16%	Passives
25%	Detractors

Prologis NPS Trend

-100

-50

100

Summary	Date	Score
Apr 2024 47	Apr 2024	47
May 2024 47	May 2024	47
Jun 2024 45	Jun 2024	45
Jul 2024 46	Jul 2024	46
Nov 2024 44	Nov 2024	44
Dec 2024 42	Dec 2024	42
Jan 2025 39	Jan 2025	39
Feb 2025 36	Feb 2025	36
Aug 2025 36	Aug 2025	36
Sep 2025 35	Sep 2025	35
Oct 2025 33	Oct 2025	33
Jan 2026 33	Jan 2026	33

How Other Brands Compare

Prologis is ranked first for NPS among its competitors. Goodman Group and Cushman & Wakefield come in second and third, with Segro coming in at #4. Among those competitors, it is the most valued company.

	Prologis	Cushman & Wakefield	Goodman Group	Segro
Global Ranking	#734	#514	#-	#-
NPS	34	-11	0	-
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	-	-
Valuation Updated every 24 hours for public companies	$77.87B	$3.67B	$15.58B	$14.95B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Prologis NPS by Gender

Male customers rated Prologis's NPS 60 points higher than Female customers.

Male

Prologis's NPS was rated 80 by Male customers on Comparably.

80%

Promoters

20%

Passives

Detractors

Female

Prologis's NPS was rated 20 by Female customers on Comparably.

60%

Promoters

Passives

40%

Detractors

Prologis NPS by Ethnicity

Prologis's NPS was rated 57 points by Caucasian customers on Comparably.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 57	Caucasian	57

Prologis NPS by Age

Prologis's NPS was rated 60 points by customers ages 41-45 on Comparably.

100

Summary

Age

Promoters

Passives

Detractors

41-45

80%

20%

Prologis NPS by Usage

Prologis's NPS was rated the highest by customers who have used Prologis's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 75	Less than 1 Year	75
1 to 2 Years 34	1 to 2 Years	34
2 to 5 Years 34	2 to 5 Years	34

Prologis NPS vs. Competitors

Compared to its competitors, Prologis's NPS is rated right above The RMR Group.

COMPANY		NPS Score
	Prologis	34
	The RMR Group	0
	Goodman Group	0
	Ryman Hospitality Properties	N/A
	Cushman & Wakefield	-11
	GLP	-15

Prologis NPS vs Companies in Banking and Financial Services

In the Banking and Financial Services industry, Prologis's NPS is rated right above Visa.

COMPANY		NPS Score
	Prologis	34
	Visa	32
	JPMorgan Chase & Co	31
	Mastercard	27
	Stripe	26
	Block	25
	American Express	18
	PayPal	9
	USAA	7

Prologis Customer Reviews

Prologis Customer Loyalty

85%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

85% of Prologis users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

85%

15%

Prologis Customer Loyalty Score by Gender

Male customers rated Prologis's Customer Loyalty score 18% higher than Female customers.

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Male

100%

Yes

Female

82%

Yes

Prologis Customer Loyalty Score by Ethnicity

Prologis's Customer Loyalty score was rated 87% by Caucasian customers on Comparably.

% who answered "Yes"

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out of 100

Caucasian

Prologis Customer Loyalty Score by Age

Prologis's Customer Loyalty score was rated 100% by customers ages 41-45 on Comparably.

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20%

40%

60%

80%

100%

Summary	Age	Score
41-45 100%	41-45	100%

Prologis Customer Loyalty Score by Usage

Prologis's Customer Loyalty score was rated the highest by customers who have used Prologis's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	100%
1 to 2 Years	70%
2 to 5 Years	100%

Prologis Customer Loyalty vs. Competitors

Compared to its competitors, Prologis's Customer Loyalty score is rated right above Cushman & Wakefield, and is preceded by Goodman Group.

COMPANY		Customer Loyalty Score
	Goodman Group	100%
	Prologis	85%
	Cushman & Wakefield	78%
	The RMR Group	76%
	GLP	60%
	Ryman Hospitality Properties	N/A

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Customer Loyalty for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Prologis's Customer Loyalty score is rated right above American Express, and is preceded by USAA.

COMPANY		Customer Loyalty Score
	USAA	87%
	Prologis	85%
	American Express	85%
	Visa	84%
	JPMorgan Chase & Co	83%
	PayPal	79%
	Mastercard	78%
	Stripe	77%
	Block	76%

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Prologis Product Quality

4.1/5

Prologis has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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Prologis Product Information

Prologis’s product quality score is a 4.1 out of 5 as rated by its users and customers.

Website: http://www.prologis.com

Company Size: 1,001-5,000 Employees

Industry

Consumer Goods

Real Estate

Quick Insights into Prologis Product Quality

Prologis's Product Quality score was rated highest by Male customers, and rated lowest by customers who have used Prologis's products/services for 1 to 2 Years.

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Ranked Prologis Product Quality the Highest

Male	4.8
Less than 1 Year	4.7
41-45	4.5

Ranked Prologis Product Quality the Lowest

Female	3.8
1 to 2 Years	3.3

Prologis Product Quality Score by Gender

Male customers rated Prologis's Product Quality score 1 stars higher than Female customers.

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Male

4.8/5

Female

3.8/5

Prologis Product Quality Score by Ethnicity

Prologis's Product Quality score was rated 4.1 stars by Caucasian customers on Comparably.

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Summary	Ethnicity	Score
Caucasian 4.1	Caucasian	4.1

Prologis Product Quality Score by Age

Prologis's Product Quality score was rated 4.5 stars by customers ages 41-45 on Comparably.

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Summary	Age	Score
41-45 4.5	41-45	4.5

Prologis Product Quality Score by Usage

Prologis's Product Quality score was rated the highest by customers who have used Prologis's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	4.7
1 to 2 Years	3.3
2 to 5 Years	4.6

Prologis Product Quality vs. Competitors

Compared to its competitors, Prologis's Product Quality score is rated right above The RMR Group, and is preceded by Goodman Group.

COMPANY		Product Quality Score
	Goodman Group	4.5/5
	Prologis	4.1/5
	The RMR Group	3.6/5
	Cushman & Wakefield	3.1/5
	GLP	3.1/5
	Ryman Hospitality Properties	N/A

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Product Quality for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Prologis's Product Quality score is rated right above Visa.

COMPANY		Product Quality Score
	Prologis	4.1/5
	Visa	4.1/5
	JPMorgan Chase & Co	4/5
	Mastercard	4/5
	Stripe	3.8/5
	Block	3.6/5
	American Express	3.5/5
	PayPal	3.5/5
	USAA	3.3/5

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Prologis Pricing

Prologis ROI & Value For Money

4.2/5

Prologis has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.

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Quick Insights into Prologis ROI

Prologis's ROI score was rated highest by customers ages 41-45, and rated lowest by Female customers.

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Ranked Prologis ROI the Highest

41-45	4.5
Male	4.5
Caucasian	4.4

Ranked Prologis ROI the Lowest

2 to 5 Years	4
Female	4

Prologis ROI Score by Gender

Male customers rated Prologis's ROI score 0.5 stars higher than Female customers.

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Male

4.5/5

Female

4/5

Prologis ROI Score by Ethnicity

Prologis's ROI score was rated 4.4 stars by Caucasian customers on Comparably.

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Summary	Ethnicity	Score
Caucasian 4.4	Caucasian	4.4

Prologis ROI Score by Age

Prologis's ROI score was rated 4.5 stars by customers ages 41-45 on Comparably.

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Summary	Age	Score
41-45 4.5	41-45	4.5

Prologis ROI Score by Usage

Prologis's ROI score was rated the highest by customers who have used Prologis's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	4.4
1 to 2 Years	4.3
2 to 5 Years	4

Prologis Pricing vs. Competitors

Compared to its competitors, Prologis's ROI score is rated right above Goodman Group.

COMPANY		Pricing Score
	Prologis	4.2/5
	Goodman Group	4/5
	The RMR Group	3.6/5
	Cushman & Wakefield	3.1/5
	GLP	2.9/5
	Ryman Hospitality Properties	N/A

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ROI for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Prologis's ROI score is rated right above Visa.

COMPANY		Pricing Score
	Prologis	4.2/5
	Visa	3.9/5
	JPMorgan Chase & Co	3.9/5
	Mastercard	3.9/5
	Stripe	3.7/5
	Block	3.6/5
	PayPal	3.4/5
	American Express	3.3/5
	USAA	3.2/5

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Prologis Customer Satisfaction (CSAT)

Prologis Customer Satisfaction (CSAT) Score

79 / 100

Prologis has an overall Customer Satisfaction score of 79 rated by its users and customers.

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Very Satisfied	46%
Satisfied	33%
Neither Satisfied nor Dissatisfied	9%
Dissatisfied	6%
Very Dissatisfied	6%

Very Satisfied

46%

Satisfied

33%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Prologis Customer Satisfaction

Prologis's Customer Satisfaction score was rated highest by customers who have used Prologis's products/services for 2 to 5 Years, and rated lowest by customers who have used Prologis's products/services for Less than 1 Year.

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Ranked Prologis Customer Satisfaction the Highest

2 to 5 Years	100%
41-45	100%
Female	100%

Ranked Prologis Customer Satisfaction the Lowest

Male	75%
Less than 1 Year	67%

Prologis Customer Satisfaction Score by Gender

Female customers rated Prologis's Customer Satisfaction score 25 points higher than Male customers.

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75 / 100

Male

	Very Satisfied	75%
	Satisfied	0%
	Neither Satisfied nor Dissatisfied	25%
	Dissatisfied	0%
	Very Dissatisfied	0%

100 / 100

Female

	Very Satisfied	40%
	Satisfied	60%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	0%

Prologis Customer Satisfaction Score by Ethnicity

Caucasian
86%

CSAT according to Caucasian

Prologis' Customer Satisfaction (CSAT) score was rated 86% according to Caucasian users and customers.

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86 / 100

Very Satisfied	57%
Satisfied	29%
Neither Satisfied nor Dissatisfied	14%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

57%

Satisfied

29%

Neither Satisfied nor Dissatisfied

14%

Dissatisfied

Very Dissatisfied

Prologis Customer Satisfaction Score by Age

Prologis's Customer Satisfaction score was rated 100 points by customers ages 41-45 on Comparably.

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100

Breakdown

Age

Score

41-45

100%

Prologis Customer Satisfaction Score by Usage

Prologis's Customer Satisfaction score was rated the highest by customers who have used Prologis's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	67
2 to 5 Years	100

Prologis Customer Satisfaction vs. Competitors

Compared to its competitors, Prologis's Customer Satisfaction score is rated right above Cushman & Wakefield, and is preceded by The RMR Group.

COMPANY		Customer Satisfaction (CSAT) Score
	Goodman Group	100%
	The RMR Group	83%
	Prologis	79%
	Cushman & Wakefield	52%
	GLP	50%
	Ryman Hospitality Properties	0%

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Customer Satisfaction for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Prologis's Customer Satisfaction score is rated right above Mastercard, and is preceded by Visa.

COMPANY		Customer Satisfaction (CSAT) Score
	Visa	82%
	Prologis	79%
	Mastercard	79%
	JPMorgan Chase & Co	77%
	Stripe	68%
	PayPal	64%
	Block	63%
	American Express	62%
	USAA	30%

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Prologis Customer Service

4.3/5

Prologis has an overall Customer Service score of 4.3 out of 5 stars rated by its users and customers.

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About Prologis's Customer Service

Address

Pier 1 Bay 1, San Francisco, CA 94111

Website

http://www.prologis.com

Phone Number

7187095601

Quick Insights into Prologis Customer Service

Prologis's Customer Service score was rated highest by customers who have used Prologis's products/services for 2 to 5 Years, and rated lowest by customers who have used Prologis's products/services for 1 to 2 Years.

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Ranked Prologis Customer Service the Highest

2 to 5 Years	5
41-45	4.6
Female	4.6

Ranked Prologis Customer Service the Lowest

Male	4.6
1 to 2 Years	4.3

Prologis Customer Service Score by Gender

Prologis's Customer Service score was rated 4.6 by both Female and Male customers on Comparably.

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Male

4.6/5

Female

4.6/5

Prologis Customer Service Score by Ethnicity

Prologis's Customer Service score was rated 4.4 stars by Caucasian customers on Comparably.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 4.4	Caucasian	4.4

Prologis Customer Service Score by Age

Prologis's Customer Service score was rated 4.6 stars by customers ages 41-45 on Comparably.

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100

Summary	Age	Customer Service Score
41-45 4.6	41-45	4.6

Prologis Customer Service Score by Usage

Prologis's Customer Service score was rated the highest by customers who have used Prologis's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	4.5
1 to 2 Years	4.3
2 to 5 Years	5

Prologis Customer Service vs. Competitors

Compared to its competitors, Prologis's Customer Service score is rated right above Goodman Group.

COMPANY		Customer Service Score
	Prologis	4.3/5
	Goodman Group	4/5
	The RMR Group	3.5/5
	Cushman & Wakefield	3.2/5
	GLP	3/5
	Ryman Hospitality Properties	N/A

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Customer Service for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Prologis's Customer Service score is rated right above Visa.

COMPANY		Customer Service Score
	Prologis	4.3/5
	Visa	4/5
	JPMorgan Chase & Co	4/5
	Mastercard	3.9/5
	Stripe	3.6/5
	Block	3.4/5
	American Express	3.4/5
	USAA	3.3/5
	PayPal	3.3/5

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Prologis as an Employer

4.5/5

Prologis has a 4.5/5 stars for its overall company culture rated by their employees

top

10%

CEO of Prologis

Hamid Moghadam

In the Top 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Prologis scored a 34 for Net Promoter Score and a 26 for Employee Net Promoter Score. NPS gauges how likely a customer of Prologis would recommend the brand to a friend. ENPS measures how likely Prologis employees would recommend working at Prologis to a friend.

Net Promoter Score

NPS Score

59%	Promoters
16%	Passive
25%	Detractors

Employee Net Promoter Score

eNPS Score

56%	Promoters
14%	Passive
30%	Detractors

Global Ranking Snapshot

Prologis is ranked #734 in the Global Top 100 Brands. It ranks just behind Just Dance and just ahead of Ivoclar Vivadent.

RANK			INDUSTRY
732	Blue Bell Ice Cream	Paul Kruse	Food and Beverages
733	Just Dance	David Gonzalez	Media and Entertainment
734	Prologis	Hamid Moghadam	Banking and Financial Services
735	Ivoclar Vivadent	Robert Ganley	Health and Wellness
736	Naughty Dog		Media and Entertainment
737	Pull and Bear		Retail
738	DPR Construction	Douglas Woods	Business and Consumer Services

Banking and Financial Services Ranking Snapshot

Prologis is ranked #58 in the Banking and Financial Services Industry. It ranks just behind Citadel and just ahead of Ramsey Solutions.

RANK		Location
56	Robert Half	Menlo Park, CA
57	Citadel	Miami, FL
58	Prologis	San Francisco, CA
59	Ramsey Solutions
60	Bank OZK	Little Rock, AR
61	City National Bank	Los Angeles, CA
62	Frost Bank	San Antonio, TX