Just Dance NPS & Customer Reviews | Comparably
Just Dance is
Ranked
#94
in
Media and Entertainment Brands
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Just Dance
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Just Dance is ranked #94 in Media and Entertainment Brands

About Just Dance's Brand

Just Dance is a dance game that enables players to mimic dance moves of the on-screen 3D animated dancers and earn points. Just Dance’s brand is ranked #733 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Just Dance. When compared to other organizations within the Media and Entertainment industry, Just Dance is ranked #94. Among its major competitors, Just Dance is ranked in 1st place for NPS while Insomniac is 2nd, and Two Bit Circus is 3rd.

Brand at a Glance

88%
Customer Loyalty
4.1/5
Product Quality
3.9/5
Pricing
3.9/5
Customer Service

Just Dance Ranking

Just Dance NPS

Just Dance's Net Promoter Score (NPS) is a 65 with 75% Promoters, 15% Passives, and 10% Detractors. Net Promoter Score tracks whether Just Dance's customers would recommend using the product based on a scale of -100 to 100.

Just Dance Overall NPS

65
NPS
75%Promoters
15%Passives
10%Detractors
Just Dance Overall NPS

Just Dance NPS Trend

-100
-50
0
50
100
Jan 2023
65
Jan 202365
Feb 2023
64
Feb 202364
Mar 2023
62
Mar 202362
Apr 2023
59
Apr 202359
Aug 2023
62
Aug 202362
Sep 2023
62
Sep 202362
Oct 2023
62
Oct 202362
Nov 2023
63
Nov 202363
Jan 2024
62
Jan 202462
Feb 2024
64
Feb 202464
Aug 2024
64
Aug 202464
Oct 2025
65
Oct 202565

How Other Brands Compare

Just Dance is ranked first for NPS among its competitors. Insomniac and Two Bit Circus come in second and third.

Just Dance's Logo
Just Dance
Two Bit Circus' Logo
Two Bit Circus
Insomniac's Logo
Insomniac
Global Ranking#733#-#-
NPS65-61
Valuation Updated every 24 hours for public companies-$65.00M-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Just Dance NPS by Gender

Just Dance's NPS was rated 40 by Female customers on Comparably.

Female

40

Just Dance's NPS was rated 40 by Female customers on Comparably.

60%
Promoters
20%
Passives
20%
Detractors

Male

N/A

Just Dance's NPS is not yet rated by Male customers.

0%
Promoters
0%
Passives
0%
Detractors

Just Dance NPS by Age

Just Dance's NPS was rated 23 points by customers ages 18-25 on Comparably.

0
20
40
60
80
100
Promoters
54%
Passives
15%
Detractors
31%
18-2554%15%31%

Just Dance NPS by Usage

Just Dance's NPS was rated 72 points by customers who have used Just Dance's products/services for Over 10 Years.

-100
-50
0
50
100
Over 10 Years
72
Over 10 Years72

Just Dance NPS vs. Competitors

Compared to its competitors, Just Dance's NPS is rated right above Insomniac.

COMPANYNPS Score
Just Dance
65
Insomniac
61

Just Dance NPS vs Companies in Media and Entertainment

In the Media and Entertainment industry, Just Dance's NPS is rated right above Nintendo.

Just Dance Customer Reviews

Out of the 3 Just Dance customer reviews 1 was positive and 2 were constructive. Just Dance customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.

What can this brand most improve?
Making this all one game instead of having to buy a new version if I'm already paying for unlimited and converting over past rewards from previous games
What do you value most about this brand?
The customer service and the way it is fun
What can this brand most improve?
Costs too much for too little content. Uneccessary subscription that is too much.

Just Dance Customer Loyalty

88%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

88% of Just Dance users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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88
88%
12
12%
Just Dance Customer Loyalty

Just Dance Customer Loyalty Score by Gender

Just Dance's Customer Loyalty score was rated 73 by Female customers on Comparably.

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Female
73%
Yes
Male
N/A
Yes

Just Dance Customer Loyalty Score by Age

Just Dance's Customer Loyalty score was rated 79% by customers ages 18-25 on Comparably.

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0
20%
40%
60%
80%
100%
18-25
79%
18-2579%

Just Dance Customer Loyalty Score by Usage

Just Dance's Customer Loyalty score was rated 100% by customers who have used Just Dance's products/services for Over 10 Years.

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Over 10 Years
100%

Just Dance Customer Loyalty vs. Competitors

Compared to its competitors, Just Dance's Customer Loyalty score is rated right above Insomniac.

COMPANYCustomer Loyalty Score
Just Dance88%
Insomniac85%

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Customer Loyalty for Other Media and Entertainment Brands

In the Media and Entertainment industry, Just Dance's Customer Loyalty score is rated right above Netflix, and is preceded by Nintendo.

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Just Dance's Logo
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ROBLOX's Logo
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Apple's Logo
Instagram's Logo
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The Walt Disney Company's Logo

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Just Dance Product Quality

4.1/5

Just Dance has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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Just Dance Product Information

Just Dance’s product quality score is a 4.1 out of 5 as rated by its users and customers.

Website
http://www.justdancenow.com/
Company Size
11-50 Employees

Industry

Tech
Gaming

Quick Insights into Just Dance Product Quality

Just Dance's Product Quality score was rated highest by Female customers.

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Ranked Just Dance Product Quality the Highest

Female
3.7
Over 10 Years
3.6
18-25
3.3

Just Dance Product Quality Score by Gender

Just Dance's Product Quality score was rated 3.7 by Female customers on Comparably.

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Female

3.7/5

Male

N/A

Just Dance Product Quality Score by Age

Just Dance's Product Quality score was rated 3.3 stars by customers ages 18-25 on Comparably.

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0
1
2
3
4
5
18-25
3.3
18-253.3

Just Dance Product Quality Score by Usage

Just Dance's Product Quality score was rated 3.6 stars by customers who have used Just Dance's products/services for Over 10 Years.

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Over 10 Years
3.6

Just Dance Product Quality vs. Competitors

Compared to its competitors, Just Dance's Product Quality score is rated right below Insomniac.

COMPANYProduct Quality Score
Insomniac4.2/5
Just Dance4.1/5

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Product Quality for Other Media and Entertainment Brands

In the Media and Entertainment industry, Just Dance's Product Quality score is rated right above The Walt Disney Company, and is preceded by Spotify.

COMPANYProduct Quality Score
Nintendo4.4/5
Apple4.3/5
Netflix4.2/5
Spotify4.2/5
Just Dance4.1/5
The Walt Disney Company4.1/5
Rockstar Games4.1/5
ROBLOX4/5
Instagram3.7/5

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Just Dance Pricing

Just Dance ROI & Value For Money

3.9/5

Just Dance has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

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Quick Insights into Just Dance ROI

Just Dance's ROI score was rated highest by Female customers.

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Ranked Just Dance ROI the Highest

Female
3.8
Over 10 Years
3.5
18-25
3.2

Just Dance ROI Score by Gender

Just Dance's ROI score was rated 3.8 by Female customers on Comparably.

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Female

3.8/5

Male

N/A

Just Dance ROI Score by Age

Just Dance's ROI score was rated 3.2 stars by customers ages 18-25 on Comparably.

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0
1
2
3
4
5
18-25
3.2
18-253.2

Just Dance ROI Score by Usage

Just Dance's ROI score was rated 3.5 stars by customers who have used Just Dance's products/services for Over 10 Years.

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Over 10 Years
3.5

Just Dance Pricing vs. Competitors

Compared to its competitors, Just Dance's ROI score is rated right below Insomniac.

COMPANYPricing Score
Insomniac4.1/5
Just Dance3.9/5

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ROI for Other Media and Entertainment Brands

In the Media and Entertainment industry, Just Dance's ROI score is rated right above Rockstar Games, and is preceded by Apple.

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Spotify's Logo
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Just Dance Customer Satisfaction (CSAT)

Just Dance Customer Satisfaction (CSAT) Score

87 / 100

Just Dance has an overall Customer Satisfaction score of 87 rated by its users and customers.

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Very Satisfied60%
Satisfied27%
Neither Satisfied nor Dissatisfied0%
Dissatisfied5%
Very Dissatisfied8%
Very Satisfied
60%
Satisfied
27%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
5%
Very Dissatisfied
8%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Just Dance Customer Satisfaction

Just Dance's Customer Satisfaction score was rated highest by customers who have used Just Dance's products/services for Over 10 Years.

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Ranked Just Dance Customer Satisfaction the Highest

Over 10 Years
80%
Female
71%
18-25
60%

Just Dance Customer Satisfaction Score by Gender

Just Dance's Customer Satisfaction score was rated 71 by Female customers on Comparably.

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71 / 100
Female
Very Satisfied
57%
Satisfied
14%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
29%

Just Dance Customer Satisfaction Score by Age

Just Dance's Customer Satisfaction score was rated 60 points by customers ages 18-25 on Comparably.

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0
20
40
60
80
100
18-25 CSAT Score
60%
Very Satisfied
50%
Satisfied
10%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
10%
Very Dissatisfied
30%
18-2560%

Just Dance Customer Satisfaction Score by Usage

Just Dance's Customer Satisfaction score was rated 80 points by customers who have used Just Dance's products/services for Over 10 Years.

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Over 10 Years
80

Just Dance Customer Satisfaction vs. Competitors

Compared to its competitors, Just Dance's Customer Satisfaction score is rated right above Insomniac.

COMPANYCustomer Satisfaction (CSAT) Score
Just Dance88%
Insomniac81%

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Customer Satisfaction for Other Media and Entertainment Brands

In the Media and Entertainment industry, Just Dance's Customer Satisfaction score is rated right above Nintendo.

COMPANYCustomer Satisfaction (CSAT) Score
Just Dance88%
Nintendo88%
Netflix85%
Apple85%
Spotify85%
The Walt Disney Company77%
Rockstar Games76%
ROBLOX73%
Instagram61%

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Just Dance Customer Service

3.9/5

Just Dance has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.

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About Just Dance's Customer Service

Address

P.O. BOX 138, New Lebanon, OH 45345


Website

http://www.justdancenow.com/

Quick Insights into Just Dance Customer Service

Just Dance's Customer Service score was rated highest by customers who have used Just Dance's products/services for Over 10 Years.

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Ranked Just Dance Customer Service the Highest

Over 10 Years
3.6
Female
3.5
18-25
3.2

Just Dance Customer Service Score by Gender

Just Dance's Customer Service score was rated 3.5 by Female customers on Comparably.

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Female

3.5/5

Male

N/A

Just Dance Customer Service Score by Age

Just Dance's Customer Service score was rated 3.2 stars by customers ages 18-25 on Comparably.

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0
20
40
60
80
100
18-25
3.2
18-253.2

Just Dance Customer Service Score by Usage

Just Dance's Customer Service score was rated 3.6 stars by customers who have used Just Dance's products/services for Over 10 Years.

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Over 10 Years
3.6

Just Dance Customer Service vs. Competitors

Compared to its competitors, Just Dance's Customer Service score is rated right below Insomniac.

COMPANYCustomer Service Score
Insomniac4.2/5
Just Dance3.9/5

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Customer Service for Other Media and Entertainment Brands

In the Media and Entertainment industry, Just Dance's Customer Service score is rated right above Rockstar Games, and is preceded by Spotify.

COMPANYCustomer Service Score
Apple4.2/5
The Walt Disney Company4.1/5
Nintendo4/5
Netflix4/5
Spotify4/5
Just Dance3.9/5
Rockstar Games3.7/5
ROBLOX3.6/5
Instagram3.3/5

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Just Dance as an Employer

3.8/5

Just Dance has a 3.8/5 stars for its overall company culture rated by their employees

  Just Dance CEO
top
25%
CEO of Just Dance

In the Top 25% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Just Dance scored a 65 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Just Dance would recommend the brand to a friend. ENPS measures how likely Just Dance employees would recommend working at Just Dance to a friend.

Net Promoter Score

65
NPS Score
75%Promoters
15%Passive
10%Detractors

Employee Net Promoter Score

50
eNPS Score
50%Promoters
50%Passive
0%Detractors

Global Ranking Snapshot

Just Dance is ranked #733 in the Global Top 100 Brands. It ranks just behind Blue Bell Ice Cream and just ahead of Prologis.

RANKCOMPANYCEOINDUSTRY
731
Cummins Inc.  Cummins Inc. CEO
Tom Linebarger
Automotive and Transportation
732
Blue Bell Ice Cream  Blue Bell Ice Cream CEO
Paul Kruse
Food and Beverages
733
Just Dance  Just Dance CEO
David Gonzalez
Media and Entertainment
734
Prologis  Prologis CEO
Hamid Moghadam
Banking and Financial Services
735
Ivoclar Vivadent  Ivoclar Vivadent CEO
Robert Ganley
Health and Wellness
736
Naughty Dog  Naughty Dog CEO
Media and Entertainment
737
Pull and Bear  Pull and Bear CEO
Retail

Media and Entertainment Ranking Snapshot

Just Dance is ranked #94 in the Media and Entertainment Industry. It ranks just behind MLB Network and just ahead of Naughty Dog.

RANKCOMPANYLocation
92
Penguin Random House
93
MLB Network
94
Just Dance
New Lebanon, OH
95
Naughty Dog
Santa Monica, CA
96
Square Enix
97
Insomniac Games
Burbank, CA
98
Funko
Lynnwood, WA