Ivoclar Vivadent NPS & Customer Reviews | Comparably
Ivoclar Vivadent is
Ranked
#60
in
Health and Wellness Brands
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Ivoclar Vivadent
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Ivoclar Vivadent is ranked #60 in Health and Wellness Brands

About Ivoclar Vivadent's Brand

Ivoclar Vivadent is dedicated to advancing the practice of dentistry for both dentists and technicians. Ivoclar Vivadent’s brand is ranked #735 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Ivoclar Vivadent. When compared to other organizations within the Health and Wellness industry, Ivoclar Vivadent is ranked #60. Among its major competitors, Ivoclar Vivadent is ranked in 1st place for NPS while Heraeus is 2nd, and Straumann is 3rd.

Brand at a Glance

86%
Customer Loyalty
4.1/5
Product Quality
3.9/5
Pricing
4/5
Customer Service

Ivoclar Vivadent Ranking

Ivoclar Vivadent NPS

Ivoclar Vivadent's Net Promoter Score (NPS) is a 34 with 64% Promoters, 6% Passives, and 30% Detractors. Net Promoter Score tracks whether Ivoclar Vivadent's customers would recommend using the product based on a scale of -100 to 100.

Ivoclar Vivadent Overall NPS

34
NPS
64%Promoters
6%Passives
30%Detractors
Ivoclar Vivadent Overall NPS

Ivoclar Vivadent NPS Trend

-100
-50
0
50
100
Jun 2023
61
Jun 202361
Oct 2023
59
Oct 202359
Jan 2024
51
Jan 202451
Feb 2024
47
Feb 202447
Apr 2024
45
Apr 202445
Jul 2024
37
Jul 202437
Aug 2024
37
Aug 202437
Oct 2024
32
Oct 202432
Feb 2025
30
Feb 202530
May 2025
30
May 202530
Sep 2025
32
Sep 202532
Jan 2026
34
Jan 202634

How Other Brands Compare

Ivoclar Vivadent is ranked first for NPS among its competitors. Heraeus and DENTSPLY SIRONA come in second and third, with Henry Schein coming in at #4.

Ivoclar Vivadent's Logo
Ivoclar Vivadent
DENTSPLY SIRONA's Logo
DENTSPLY SIRONA
Henry Schein's Logo
Henry Schein
Heraeus' Logo
Heraeus
Global Ranking#735#818#-#-
NPS3419930
Valuation Updated every 24 hours for public companies-$8.16B$9.10B-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Ivoclar Vivadent NPS by Gender

Male customers rated Ivoclar Vivadent's NPS 39 points higher than Female customers.

Male

76

Ivoclar Vivadent's NPS was rated 76 by Male customers on Comparably.

84%
Promoters
8%
Passives
8%
Detractors

Female

37

Ivoclar Vivadent's NPS was rated 37 by Female customers on Comparably.

64%
Promoters
9%
Passives
27%
Detractors

Ivoclar Vivadent NPS by Ethnicity

Ivoclar Vivadent's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.

-100
-50
0
50
100
Hispanic or Latino
75
Hispanic or Latino75
Asian or Pacific Islander
40
Asian or Pacific Islander40
Other
60
Other60

Ivoclar Vivadent NPS by Age

Ivoclar Vivadent's NPS was rated the highest by customers ages 56-60, and the lowest by customers ages 46-50.

0
20
40
60
80
100
Promoters
67%
Passives
0%
Detractors
33%
31-3567%0%33%
Promoters
67%
Passives
0%
Detractors
33%
36-4067%0%33%
Promoters
67%
Passives
0%
Detractors
33%
41-4567%0%33%
Promoters
25%
Passives
50%
Detractors
25%
46-5025%50%25%
Promoters
66%
Passives
17%
Detractors
17%
51-5566%17%17%
Promoters
100%
Passives
0%
Detractors
0%
56-60100%0%0%
Promoters
100%
Passives
0%
Detractors
0%
61-65100%0%0%

Ivoclar Vivadent NPS by Usage

Ivoclar Vivadent's NPS was rated the highest by customers who have used Ivoclar Vivadent's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

-100
-50
0
50
100
Less than 1 Year
-67
Less than 1 Year-67
1 to 2 Years
50
1 to 2 Years50
2 to 5 Years
66
2 to 5 Years66
5 to 10 Years
70
5 to 10 Years70
Over 10 Years
90
Over 10 Years90

Ivoclar Vivadent NPS vs. Competitors

Compared to its competitors, Ivoclar Vivadent's NPS is rated right above Heraeus.

Ivoclar Vivadent NPS vs Companies in Health and Wellness

In the Health and Wellness industry, Ivoclar Vivadent's NPS is rated right above Peloton, and is preceded by Colgate Palmolive.

Ivoclar Vivadent Customer Reviews

Out of the 3 Ivoclar Vivadent customer reviews 2 were positive and 1 was constructive. Ivoclar Vivadent customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
Range and variety of products
What can this brand most improve?
Have a good customer service
What do you value most about this brand?
Great place to do business

Ivoclar Vivadent Customer Loyalty

86%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

86% of Ivoclar Vivadent users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

86
86%
14
14%
Ivoclar Vivadent Customer Loyalty

Ivoclar Vivadent Customer Loyalty Score by Gender

Male customers rated Ivoclar Vivadent's Customer Loyalty score 9% higher than Female customers.

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Male
93%
Yes
Female
84%
Yes

Ivoclar Vivadent Customer Loyalty Score by Ethnicity

Ivoclar Vivadent's Customer Loyalty score was rated the highest by Other customers, and the lowest by Hispanic or Latino customers.

% who answered "Yes"

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70
out of 100
Hispanic or Latino
73
out of 100
Asian or Pacific Islander
100
out of 100
Other

Ivoclar Vivadent Customer Loyalty Score by Age

Ivoclar Vivadent's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.

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0
20%
40%
60%
80%
100%
31-35
70%
31-3570%
36-40
100%
36-40100%
41-45
100%
41-45100%
46-50
78%
46-5078%
51-55
100%
51-55100%
56-60
92%
56-6092%
61-65
100%
61-65100%

Ivoclar Vivadent Customer Loyalty Score by Usage

Ivoclar Vivadent's Customer Loyalty score was rated the highest by customers who have used Ivoclar Vivadent's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
70%
1 to 2 Years
89%
2 to 5 Years
82%
5 to 10 Years
100%
Over 10 Years
91%

Ivoclar Vivadent Customer Loyalty Score by Industry

Ivoclar Vivadent's Customer Loyalty score was rated 97% by Healthcare, Hospitals and Medicine industry customers.

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Healthcare, Hospitals and Medicine
97%

Ivoclar Vivadent Customer Loyalty vs. Competitors

Compared to its competitors, Ivoclar Vivadent's Customer Loyalty score is rated right above Heraeus.

COMPANYCustomer Loyalty Score
Ivoclar Vivadent86%
Heraeus83%
Straumann82%
DENTSPLY SIRONA78%
Henry Schein76%

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Ivoclar Vivadent's Logo
VS
Heraeus' Logo
Straumann's Logo
DENTSPLY SIRONA's Logo
Henry Schein's Logo

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Customer Loyalty for Other Health and Wellness Brands

In the Health and Wellness industry, Ivoclar Vivadent's Customer Loyalty score is rated right above Colgate Palmolive.

Unlock Ivoclar Vivadent Customer Loyalty vs. Companies in Health and Wellness Data

Ivoclar Vivadent's Logo
VS
Colgate Palmolive's Logo
Peloton's Logo
Headspace's Logo
CVS Health's Logo
Johnson & Johnson's Logo
Glossier's Logo
Philips' Logo
WW (formally Weight Watchers) Logo

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Ivoclar Vivadent Product Quality

4.1/5

Ivoclar Vivadent has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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Ivoclar Vivadent Product Information

Ivoclar Vivadent’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Healthcare, Hospitals and Medicine industry rated Ivoclar Vivadent's product the highest.

Website
http://www.ivoclarvivadent.com/
Company Size
1,001-5,000 Employees

Industry

Tech
Analytics
Healthcare

Quick Insights into Ivoclar Vivadent Product Quality

Ivoclar Vivadent's Product Quality score was rated highest by customers who have used Ivoclar Vivadent's products/services for 2 to 5 Years, and rated lowest by customers who have used Ivoclar Vivadent's products/services for Less than 1 Year.

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Ranked Ivoclar Vivadent Product Quality the Highest

2 to 5 Years
5
56-60
5
Hispanic or Latino
4.7

Ranked Ivoclar Vivadent Product Quality the Lowest

41-45
3.5
Female
3.5
Less than 1 Year
1.5

Ivoclar Vivadent Product Quality Score by Gender

Male customers rated Ivoclar Vivadent's Product Quality score 1.2 stars higher than Female customers.

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Male

4.7/5

Female

3.5/5

Ivoclar Vivadent Product Quality Score by Ethnicity

Ivoclar Vivadent's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.

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0
1
2
3
4
5
Hispanic or Latino
4.7
Hispanic or Latino4.7
Asian or Pacific Islander
4.2
Asian or Pacific Islander4.2
Other
4.5
Other4.5

Ivoclar Vivadent Product Quality Score by Age

Ivoclar Vivadent's Product Quality score was rated the highest by customers ages 56-60, and the lowest by customers ages 41-45.

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0
1
2
3
4
5
31-35
4.1
31-354.1
36-40
3.8
36-403.8
41-45
3.5
41-453.5
46-50
4.5
46-504.5
51-55
4.1
51-554.1
56-60
5
56-605
61-65
5
61-655

Ivoclar Vivadent Product Quality Score by Usage

Ivoclar Vivadent's Product Quality score was rated the highest by customers who have used Ivoclar Vivadent's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
1.5
1 to 2 Years
4.1
2 to 5 Years
5
5 to 10 Years
4.8
Over 10 Years
4.9

Ivoclar Vivadent Product Quality Score by Industry

Ivoclar Vivadent's Product Quality score was rated 4.6 stars by Healthcare, Hospitals and Medicine industry customers.

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Healthcare, Hospitals and Medicine
4.6

Ivoclar Vivadent Product Quality vs. Competitors

Compared to its competitors, Ivoclar Vivadent's Product Quality score is rated right above Heraeus, and is preceded by Straumann.

COMPANYProduct Quality Score
Straumann4.3/5
Ivoclar Vivadent4.1/5
Heraeus3.8/5
Henry Schein3.7/5
DENTSPLY SIRONA3.6/5

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Ivoclar Vivadent's Logo
VS
Straumann's Logo
Heraeus' Logo
Henry Schein's Logo
DENTSPLY SIRONA's Logo

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Product Quality for Other Health and Wellness Brands

In the Health and Wellness industry, Ivoclar Vivadent's Product Quality score is rated right above Peloton, and is preceded by Colgate Palmolive.

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Ivoclar Vivadent's Logo
VS
Headspace's Logo
Glossier's Logo
Colgate Palmolive's Logo
Peloton's Logo
Johnson & Johnson's Logo
Philips' Logo
CVS Health's Logo
WW (formally Weight Watchers) Logo

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Ivoclar Vivadent Pricing

Ivoclar Vivadent ROI & Value For Money

3.9/5

Ivoclar Vivadent has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

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Ivoclar Vivadent Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Healthcare, Hospitals and Medicine industry.

Quick Insights into Ivoclar Vivadent ROI

Ivoclar Vivadent's ROI score was rated highest by customers ages 56-60, and rated lowest by customers who have used Ivoclar Vivadent's products/services for Less than 1 Year.

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Ranked Ivoclar Vivadent ROI the Highest

56-60
4.8
Hispanic or Latino
4.7
Over 10 Years
4.7

Ranked Ivoclar Vivadent ROI the Lowest

Female
3.8
41-45
3.5
Less than 1 Year
2.6

Ivoclar Vivadent ROI Score by Gender

Male customers rated Ivoclar Vivadent's ROI score 0.7 stars higher than Female customers.

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Male

4.5/5

Female

3.8/5

Ivoclar Vivadent ROI Score by Ethnicity

Ivoclar Vivadent's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.

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0
1
2
3
4
5
Hispanic or Latino
4.7
Hispanic or Latino4.7
Asian or Pacific Islander
4
Asian or Pacific Islander4
Other
4.2
Other4.2

Ivoclar Vivadent ROI Score by Age

Ivoclar Vivadent's ROI score was rated the highest by customers ages 56-60, and the lowest by customers ages 41-45.

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0
1
2
3
4
5
31-35
4.1
31-354.1
36-40
4.1
36-404.1
41-45
3.5
41-453.5
46-50
3.9
46-503.9
51-55
4.2
51-554.2
56-60
4.8
56-604.8
61-65
4.7
61-654.7

Ivoclar Vivadent ROI Score by Usage

Ivoclar Vivadent's ROI score was rated the highest by customers who have used Ivoclar Vivadent's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
2.6
1 to 2 Years
4.1
2 to 5 Years
4.1
5 to 10 Years
4.5
Over 10 Years
4.7

Ivoclar Vivadent ROI Score by Industry

Ivoclar Vivadent's ROI score was rated 4.5 stars by Healthcare, Hospitals and Medicine industry customers.

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Healthcare, Hospitals and Medicine
4.5

Ivoclar Vivadent Pricing vs. Competitors

Compared to its competitors, Ivoclar Vivadent's ROI score is rated right above Heraeus, and is preceded by Straumann.

COMPANYPricing Score
Straumann4.2/5
Ivoclar Vivadent3.9/5
Heraeus3.6/5
DENTSPLY SIRONA3.6/5
Henry Schein3.6/5

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Ivoclar Vivadent's Logo
VS
Straumann's Logo
Heraeus' Logo
DENTSPLY SIRONA's Logo
Henry Schein's Logo

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ROI for Other Health and Wellness Brands

In the Health and Wellness industry, Ivoclar Vivadent's ROI score is rated right above Glossier, and is preceded by Headspace.

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Ivoclar Vivadent's Logo
VS
Peloton's Logo
Colgate Palmolive's Logo
Headspace's Logo
Glossier's Logo
Johnson & Johnson's Logo
Philips' Logo
CVS Health's Logo
WW (formally Weight Watchers) Logo

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Ivoclar Vivadent Customer Satisfaction (CSAT)

Ivoclar Vivadent Customer Satisfaction (CSAT) Score

59 / 100

Ivoclar Vivadent has an overall Customer Satisfaction score of 59 rated by its users and customers.

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Very Satisfied41%
Satisfied18%
Neither Satisfied nor Dissatisfied6%
Dissatisfied17%
Very Dissatisfied18%
Very Satisfied
41%
Satisfied
18%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
17%
Very Dissatisfied
18%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Ivoclar Vivadent Customer Satisfaction

Ivoclar Vivadent's Customer Satisfaction score was rated highest by Asian or Pacific Islander customers.

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Ranked Ivoclar Vivadent Customer Satisfaction the Highest

Asian or Pacific Islander
67%
Female
50%

Ivoclar Vivadent Customer Satisfaction Score by Gender

Ivoclar Vivadent's Customer Satisfaction score was rated 50 by Female customers on Comparably.

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50 / 100
Female
Very Satisfied
25%
Satisfied
25%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
25%

Ivoclar Vivadent Customer Satisfaction Score by Ethnicity

CSAT according to Asian or Pacific Islander

Ivoclar Vivadent's Customer Satisfaction (CSAT) score was rated 67% according to Asian or Pacific Islander users and customers.

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67 / 100
Very Satisfied34%
Satisfied33%
Neither Satisfied nor Dissatisfied33%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
34%
Satisfied
33%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
0%

Ivoclar Vivadent Customer Satisfaction vs. Competitors

Compared to its competitors, Ivoclar Vivadent's Customer Satisfaction score is rated right below DENTSPLY SIRONA.

COMPANYCustomer Satisfaction (CSAT) Score
Heraeus80%
Straumann80%
Henry Schein67%
DENTSPLY SIRONA64%
Ivoclar Vivadent59%

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Ivoclar Vivadent's Logo
VS
Heraeus' Logo
Straumann's Logo
Henry Schein's Logo
DENTSPLY SIRONA's Logo

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Customer Satisfaction for Other Health and Wellness Brands

In the Health and Wellness industry, Ivoclar Vivadent's Customer Satisfaction score is rated right above WW (formally Weight Watchers), and is preceded by Peloton.

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Ivoclar Vivadent's Logo
VS
Headspace's Logo
Colgate Palmolive's Logo
Glossier's Logo
Johnson & Johnson's Logo
Philips' Logo
CVS Health's Logo
Peloton's Logo
WW (formally Weight Watchers) Logo

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Ivoclar Vivadent Customer Service

4/5

Ivoclar Vivadent has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

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About Ivoclar Vivadent's Customer Service

Address

175 Pineview Drive, Mc Shan, AL


Website

http://www.ivoclarvivadent.com/


Phone Number

423 235 35 35

Quick Insights into Ivoclar Vivadent Customer Service

Ivoclar Vivadent's Customer Service score was rated highest by customers ages 56-60, and rated lowest by customers who have used Ivoclar Vivadent's products/services for Less than 1 Year.

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Ranked Ivoclar Vivadent Customer Service the Highest

56-60
4.7
Hispanic or Latino
4.7
5 to 10 Years
4.5

Ranked Ivoclar Vivadent Customer Service the Lowest

Female
3.7
41-45
3.5
Less than 1 Year
2.3

Ivoclar Vivadent Customer Service Score by Gender

Male customers rated Ivoclar Vivadent's Customer Service score 0.7 stars higher than Female customers.

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Male

4.4/5

Female

3.7/5

Ivoclar Vivadent Customer Service Score by Ethnicity

Ivoclar Vivadent's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.

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0
20
40
60
80
100
Hispanic or Latino
4.7
Hispanic or Latino4.7
Asian or Pacific Islander
3.9
Asian or Pacific Islander3.9
Other
4.4
Other4.4

Ivoclar Vivadent Customer Service Score by Age

Ivoclar Vivadent's Customer Service score was rated the highest by customers ages 56-60, and the lowest by customers ages 41-45.

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0
20
40
60
80
100
31-35
4.1
31-354.1
36-40
4.1
36-404.1
41-45
3.5
41-453.5
46-50
4.5
46-504.5
51-55
4.1
51-554.1
56-60
4.7
56-604.7
61-65
4.1
61-654.1

Ivoclar Vivadent Customer Service Score by Usage

Ivoclar Vivadent's Customer Service score was rated the highest by customers who have used Ivoclar Vivadent's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
2.3
1 to 2 Years
4.1
2 to 5 Years
4.4
5 to 10 Years
4.5
Over 10 Years
4.4

Ivoclar Vivadent Customer Service Score by Industry

Ivoclar Vivadent's Customer Service score was rated 4.5 stars by Healthcare, Hospitals and Medicine industry customers.

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Healthcare, Hospitals and Medicine
4.5

Ivoclar Vivadent Customer Service vs. Competitors

Compared to its competitors, Ivoclar Vivadent's Customer Service score is rated right above DENTSPLY SIRONA, and is preceded by Heraeus.

COMPANYCustomer Service Score
Straumann4.2/5
Heraeus4/5
Ivoclar Vivadent4/5
DENTSPLY SIRONA3.6/5
Henry Schein3.4/5

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Ivoclar Vivadent's Logo
VS
Straumann's Logo
Heraeus' Logo
DENTSPLY SIRONA's Logo
Henry Schein's Logo

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Customer Service for Other Health and Wellness Brands

In the Health and Wellness industry, Ivoclar Vivadent's Customer Service score is rated right above Peloton, and is preceded by Glossier.

Unlock Ivoclar Vivadent Customer Service vs. Companies in Health and Wellness Data

Ivoclar Vivadent's Logo
VS
Glossier's Logo
Peloton's Logo
Colgate Palmolive's Logo
Johnson & Johnson's Logo
Headspace's Logo
Philips' Logo
CVS Health's Logo
WW (formally Weight Watchers) Logo

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Ivoclar Vivadent as an Employer

4.5/5

Ivoclar Vivadent has a 4.5/5 stars for its overall company culture rated by their employees

  Ivoclar Vivadent CEO
top
5%
CEO of Ivoclar Vivadent

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Ivoclar Vivadent scored a 34 for Net Promoter Score and a 23 for Employee Net Promoter Score. NPS gauges how likely a customer of Ivoclar Vivadent would recommend the brand to a friend. ENPS measures how likely Ivoclar Vivadent employees would recommend working at Ivoclar Vivadent to a friend.

Net Promoter Score

34
NPS Score
64%Promoters
6%Passive
30%Detractors

Employee Net Promoter Score

23
eNPS Score
52%Promoters
19%Passive
29%Detractors

Global Ranking Snapshot

Ivoclar Vivadent is ranked #735 in the Global Top 100 Brands. It ranks just behind Prologis and just ahead of Naughty Dog.

RANKCOMPANYCEOINDUSTRY
733
Just Dance  Just Dance CEO
David Gonzalez
Media and Entertainment
734
Prologis  Prologis CEO
Hamid Moghadam
Banking and Financial Services
735
Ivoclar Vivadent  Ivoclar Vivadent CEO
Robert Ganley
Health and Wellness
736
Naughty Dog  Naughty Dog CEO
Media and Entertainment
737
Pull and Bear  Pull and Bear CEO
Retail
738
DPR Construction  DPR Construction CEO
Douglas Woods
Business and Consumer Services
739
Square Enix  Square Enix CEO
Media and Entertainment

Health and Wellness Ranking Snapshot

Ivoclar Vivadent is ranked #60 in the Health and Wellness Industry. It ranks just behind Herbalife and just ahead of Arthrex.

RANKCOMPANYLocation
58
Cleveland Clinic
Cleveland, OH
59
Herbalife
Los Angeles, CA
60
Ivoclar Vivadent
Mc Shan, AL
61
Arthrex
Naples, FL
62
USANA Health Sciences
Salt Lake City, UT
63
GoNoodle
Nashville, TN
64
BioFire Diagnostics
Salt Lake City, UT